5,988 Client Management jobs in Singapore

Location: Central, Singapore

Job Type: Full-Time

We are looking for a dedicated Client Management Executive with a strong passion for client relations.

In this role, you will be responsible for maintaining and growing relationships with key clients, ensuring their needs are met and driving sales for business growth.

Responsibilities:

• Build and maintain strong, long-lasting relationships with existing clients to ensure customer satisfaction.
• Act as the main point of contact for clients, addressing inquiries and providing support as needed.
• Collaborate with the sales team to prepare and deliver customised sales presentations and proposals.
• Negotiate and close deals, ensuring favourable terms for both the client and the company.
• Maintain accurate client records and account details in the company's system.

Qualifications:

• Local Diploma or Degree in Business, Marketing, Communications or related field.
• Fresh graduates or no experience are welcome to apply. As there will be training provided.

Skills:

• Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Excellent negotiation and problem-solving skills.
• Self-motivated and goal oriented.
• Basic Knowledge in Microsoft Office Suites (Word, Excel, PowerPoint) is a plus.
• Ability to work collaboratively in a team environment.

Benefits:

• Competitive salary with performance-based commission/bonus structure.
• Paid leaves and public holidays.
• Flexible work hours and remote work options (if applicable).
• Professional development opportunities and training programs.
• Access to exclusive company events and team-building activities.
• Career progression opportunities within a growing and supportive company.

Join Us

• Be part of a fast-growing company that values client relationships and employee growth.
• Enjoy a dynamic work environment where your contributions directly impact the success of the business.
• Collaborate with a passionate team and take on new challenges that will help advance your career.
• Receive comprehensive benefits and be part of a company culture that values work-life balance and well-being.

Job Types: Full-time, Fresh graduate

Pay: $4, $6,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Parental leave
• Professional development

Work Location: In person

About the Role

We're looking for a natural client leader who thrives on building relationships, solving problems on the fly, and guiding projects from start to finish.

In this role, you'll be the bridge between our clients and our web development team, translating business needs into action plans, keeping projects moving, and making sure every delivery feels like a win for the client.

You don't need to be a technical expert, we'll train you on the technical side. What we do need is someone who can stay composed under pressure, think on their feet, and manage conversations with clarity and confidence. Candidates with lesser experience will be considered for the Project Executive position.

Roles and Responsibilities:

1. Client Leadership & Communication

• Act as the primary point of contact for clients throughout the project lifecycle.
• Understand client goals, challenges, expectations, and turn them into clear action items for the team.
• Lead client meetings, address questions in real time, and propose practical solutions when challenges arise.
• Manage expectations proactively and keep all stakeholders aligned.

2. Project Management

• Oversee timelines, budgets, and deliverables for multiple projects.
• Work with designers, developers, and QA to ensure smooth handovers and high-quality outputs.
• Track progress and flag issues early to avoid delays.
• Provide clear and concise status updates for clients and internal teams.

3. Problem-Solving & Adaptability

• Anticipate potential roadblocks and suggest creative, business-minded solutions.
• Stay calm under pressure and adapt quickly when plans change.

What You Need to Succeed:

• Proven experience in a client-facing role (agency, events, hospitality, account management, or similar)
• Strong verbal and written communication skills; able to handle difficult conversations with tact.
• Solid organisational skills: able to juggle multiple projects without dropping the ball.
• Quick thinking and problem-solving mindset.
• Comfortable working in a fast-paced environment where priorities can shift.
• Interest in digital projects and willingness to learn technical concepts (training provided).

Nice to Have:

• Familiarity with content management systems (WordPress, WooCommerce, Shopify, Wix).

• Basic understanding of web development workflows.

• Exposure to project management tools like Asana, Trello, or Jira.

• Awareness of digital marketing principles (SEO, SEM, analytics).

Qualifications:

• Diploma or Bachelor's degree in any field: business, communications, marketing, or related disciplines are a plus.
• Project management certifications (PMP, Agile) are a bonus but not mandatory.

Company : US MNC, leading end-to-end global supply chain solutions and cross border eCommerce provider, offering comprehensive 3PL services.

Working Hour / Location : 8.30am to 5.30pm (Mon - Fri) / Walking distant from UBI Mrt

Remunerations : Up to $3, mths Aws + yearly increment + 18 days annual leave & medical coverage + permanent staff benefit

Responsibilities:

To solidify business relationships and develop professional rapport with the existing major customers. Act as a main interface between customers and internal cross functional team to optimize the best business practice. To work closely with Business Manager to give periodic review and evaluation of present accounts.

• Responsible for day-to-day coordination of all aspects of Clients business requirement ensuring consistent and good service level are delivered to clients.
• Provide customer service support by corresponding to attend clients enquiries and requirement on order information/status, quotation, shipping, with emphasis on accuracy and timeliness.
• Advising client on delivery schedule and inventory availability.
• Follow up closely to ensure resolution of all problems and issues from Clients.
• Work closely with all cross-functional teams to ensure clients operational requirements are met and/or manage client expectations.
• Provide business reports to Management and client on a weekly/monthly basis.

Requirements:

• Degree / Diploma in Business or any equivalent discipline.
• Min 2 to 3 years of working experience in order fulfilment management or customer service logistic support and client handling.
• Experience in supply chain, logistics and manufacturing preferred.
• Excellent time management and interpersonal relationships at all levels, cross-functional and oversea clients.
• Strong analytical, problem-solving skills and good negotiation.
• Good verbal and written communication skills.
• Strong team player and ability to multi-task and takes strong ownership in task.
• Ability to work with huge data accurately and is attention to details.

JOB ID : X959WRYR

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building Singapore

DID:

Georgez Josiah LIM

License Number: 02C4944

Registration Number : R

Information:

• 5 days work week, Mon to Fri, 8.30am to 5.30pm

Responsibilities:

• Coordination of client's business requirement to ensure good service level are delivered to clients.
• Attend client's enquiries and requirement on order information/status, quotation, shipping, etc
• Advising client on delivery schedule and inventory availability.
• Follow up closely to ensure resolution of all problems and issues from Clients.
• Work with cross-functional teams to ensure clients' operational requirements are met
• Initiate continuous processes improvement.
• Provide business reports to Management and client on a weekly/monthly basis.
• Participate in Demand planning with the client when require

Requirements:

• Diploma in any discipline with 2 years in order management or customer service.
• Experience in supply chain, logistics and manufacturing preferred.
• Able to liaise with regions timing different Eg Europe/America when neccessary

Interested applicants, send in your updated resume by clicking "Apply Now".

Lin Weikang

EA Personnel No: R

EA License No: 23C1894

At Singapore First Aid Training Centre Pte Ltd, we empower healthcare and corporate professionals through high-impact emergency response training solutions. We are looking for a highly motivated and customer-centered Client Management Executive.

This pivotal role will represent our brand by engaging clients, managing course registrations and supporting business development. This position demands a proactive, detail-oriented individual who can effectively communicate with clients, meet sales and satisfaction targets and support the company's strategic growth objectives.

Key Responsibilities:

● Handle sales enquiries and course-related questions

● Proactively promote and sell training courses to individual and corporate clients

● Meeting monthly sales targets and driving revenue growth to qualify for commission incentives

● Coordinate with trainers and internal teams to ensure smooth course delivery

● Follow-up with leads and convert them into confirmed participants

● Build and maintain strong relationships with clients before and after training

● Support administrative tasks such as course confirmations and CRM data entry

● Support other departments as needed, contributing to the overall functioning of the organization

Requirements:

● Diploma or Degree in Business Administration, Marketing or related field (or equivalent experience)

● Minimum 2 years in sales/client management experience within the healthcare, pharmaceutical, training or education industry

● Sales-oriented mindset with excellent communication skills

● Strong interpersonal and relationship-building abilities

● Client-focused, professional, and results-driven

● Able to multitask and perform well in a fast-paced environment

● Ability to work independently and as part of a team

● Problem-solving skills and a proactive approach to challenges

● Proficiency in CRM software and other relevant tool

Job summary

This role sits in our Healthcare business. It is the connector between the customer and fulfillment. The successful candidate will be an important member understanding sales and supply chain operations. This will be helpful towards a career anchored in the operational aspects of fulfillment.

In summary, the successful candidate is expected to supervise the day-to-day operations of client accounts to ensure smooth client business integration and drive business growth of clients.

Candidates currently in Customer Service roles within Supply Chain Sector are preferred. Pharmacists are also welcomed to apply.

General responsibilities

1) Client Management:

• Base on business contract, identify key service areas and KPIs. Translate into monthly KPI report for Operation Meetings.
• Align the KPI definition and targets with cross-functional team, namely CCC, DC, SCM, and Finance.
• Responsible to consolidate and understand the KPI matrix, and reason for failure to meet the KPI, if any.
• Conduct monthly operations review, or quarterly business review with key clients (including Operation stats, open issues, progress, etc.).
• Liaises with Clients on their requirements & assist to resolve daily problems encountered.
• Maintain high frequency of engagement with Clients to build effective and strong working relationships.
• Work with other cross-functional departments like DC, CCC and finance to ensure clients' operational requirements are met

2) Inventory Management:

• Coordinate closely with logistics (DC) for incoming shipment tracking.
• Ensure inventory levels is within the contractual inventory holding target.
• Prompt review & action on the obsolesces to minimize the non-working inventory.
• Work closely with DC to monitor the excess storage charges and informed the affected Clients.
• Provide timely and proper instruction to Material Management team for inventory transfer, write off, block action.

3) Leadership responsibilities

• Guide team to ensure effective delivery of team's goals
• Drive self-learning and improvement in the area of Client Management and DKSH behaviors as part of continuous learning

4) Functional skills and knowledge

• Demonstrate basic understanding of clients' industry/business/products
• Demonstrate basic client management and communication skills
• Proven advanced numeracy and quantitative analysis
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
• Demonstrate fluency in locally used languages and ideally in English, both written and spoken

Education

• Certificate/diploma/degree in Business Administration or Supply Chain, or equivalent

• Working location: East region
• Working hours: Monday - Friday; Office hours
• Up to $3,000 per month

An established logistics healthcare service provider is looking for a suitable candidate to join the dynamic team

Job Responsibilities:

• Manage daily operations to ensure smooth execution of tasks
• Maintain accurate reports, master data, and documentations
• Coordinate warehouse and inventory activities in line with SOPs and regulatory standards
• Handle customer feedback, escalation cases, and support continuous process improvements
• Support reporting managers and take on additional tasks as needed

Job Requirements:

• Minimum Diploma in any discipline
• At least 1 year of relevant experience

Interested and suitable candidates, please email your CV in MS Word to

Megan Tan Mei En (Ms.)

Talent Acquisition Consultant

CEI Reg. No: R

Celecti Pte Ltd

EA License: 16C8045

Contact Number:

Job Types: Full-time, Permanent

Pay: Up to $3,000.00 per month

Work Location: In person

Client Management

• Identify and develop potential business areas and maintain professional relationship with existing and potential customers. This shall include provision of technical advice on customers' insurance need.

Others

• Manage and implement proper credit control procedures
• To review and improve the Department's operation/ business
• Ad-hoc projects

Qualifications & Skills

• Relevant qualifications in general insurance (minimum CGI & HI)
• B2B sales experience, preferably in financial institutions or general insurance

Interested candidates, please provide your most updated resume.

About Us

iHub Solutions is a leading Log-Tech (Logistics and Technology) provider with a regional presence in Singapore, Kuala Lumpur, Hong Kong, Philippines, and Bangkok. We meet the complex supply chain needs of today's digital economy by integrating unique IT infrastructures, deep data analytics, and ecommerce connectivity into our business processes. With an online dashboard system driven by comprehensive process workflows (ISO 9001 standards), we offer clients the ability to track daily service performance at any time, any place. To learn more about us, visit our website at

Job Scope:

• Manage customer emails and calls to coordinate and arrange delivery orders efficiently.
• Exhibit strong phone handling skills by actively listening and responding with emotional intelligence to clients' needs.
• Respond swiftly to customer inquiries, ensuring prompt resolution.
• Record customer inquiries, feedback, and complaints in the database after each interaction for verification and training purposes.
• Follow up promptly on customer interactions via email to ensure resolution and satisfaction, and to reinforce long-term relationships.
• Maintain accurate Proof of Delivery (POD) records and ensure proper filing of all related documents.
• Foster a positive, empathetic, and professional attitude towards customers at all times.
• Collaborate and communicate effectively with internal departments to ensure seamless service.
• Analyze and report on customer interaction trends, providing insights to improve processes, service delivery, and customer experience.
• Mentor and support junior team members, providing feedback and guidance to uplift team performance and consistency.

Requirements

• A Polytechnic Diploma or BA degree, preferably in Business Administration, or a related field.
• Ability to maintain composure and professionalism when dealing with stressed or upset customers.
• Strong proficiency in Microsoft Office applications (Excel, Word, etc.).
• Previous experience in Customer Support roles are highly preferred.
• Exceptional multitasking and time management abilities.
• A distinctive personality and a great sense of humor will be highly valued.
• Fresh graduates are encouraged to apply

Job Types: Full-time, Permanent

Pay: $3, $4,500.00 per month

Education:

• Local Polytechnic Diploma (Required)

Work Location: In person