4,425 Account Director jobs in Singapore

You’re becoming an established client lead and have their confidence to guide them to integrated solutions that meets their business needs. You are experienced at orchestrating multiple capabilities and problem-solving to pull the solutions off flawlessly.
With 7+yrs related industry (consulting, digital, agency) experience, you have a solid foundation of managing clients and developing senior level client relationships. You’re driven by our mission to make our clients’ brands matter, and fundamentally believe that creativity has the power to change fortunes. You are becoming a trusted advisor to clients, which means you have a track record of delivering consistently to a high standard while striking the right balance between protecting client and agency interests. Clients discuss business issues with you looking for your advice. You’re adept at leading the quartet and leveraging your relationships with internal and external stakeholders to overcome any obstacles for your project.
Your focus as an Account Management Professional:
Independently lead the SEA regional business for a Unilever's beauty brand
Make our clients’ brands matter by bringing together the best mix of Ogilvy capabilities to solve business problems.
Facilitate and lead best-in-class modern marketing work that delivers business success for clients and builds agency reputation.
Become a trusted advisor to the clients to build client satisfaction and intimacy which opens up new growth opportunities for the agency.
Independently lead integrated accounts of up to $1M.
Be able to successfully lead medium-sized new business proposals or pitches (up to $M), and work with Team Leads on larger pitches (> 1M)
Responsible for margin growth/protection along with the PMO -including joint ownership of locally agreed targets.
The skills you learn and apply:
Understanding of what makes great work and what it takes to make it happen.
Ability to stream briefs into the right workflow based on past experience and a strong understanding of integrated marketing communications principles.
A solid understanding of all capabilities (e.g. strategy, social, CXT, PR&I, creative) to be able to facilitate the best work throughout the whole process.
A good understanding of modern marketing capabilities (e.g. data analytics, CX, martech etc.) and have experience in integrating it into every applicable project.
Relationship-building with internal and external stakeholders to facilitate project outcomes.
Ability to think ahead from both technical expertise (of project management and production) and relationships to smooth problem-solving.
Having the EQ to facilitate multiple specialists, personalities and opinions.
Building the foundation of a trusted client advisor, you are able to listen to client needs without agenda and give them the best advice that strikes the right balance of protecting client and agency interests.
Start dealing with senior clients and lay the foundations for senior client relationships.
Work with the PMO to ensure smooth, timely delivery, as well as margin growth/protection on projects.
Manage at least 1 direct report to impart client service skills and groom them in their growth and promotion. You indirectly manage several supporting team members from different capabilities for each project as you are client lead.
Keep up to speed with industry trends and Ogilvy IP (the MBM OS, Big Ideal, Fusion & DAVE) by being curious and well-read.
The qualities that will make you successful
Relentless curiosity
Strong work ethic
Articulate and persuasive
>7 years’ relevant experience
Reliable and mature
Ability to build strong connections
Strong verbal and written communications skills
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Job Openings: Account Director/Senior Account Director
Accountability makes you happy. Being in the thick of the action and making a difference are exhilarating for you. You are a natural hunter for new business and relish the opportunity to advise clients and solve difficult problems with some very smart and experienced teammates. If this sounds like your jam, read on!
The Hoffman Agency is an integrated communications consultancy that solves business problems for tech clients and brands with an interesting tech proposition. We are not just looking for a seasoned communications consultant, we are looking for a senior professional that loves the thrill of developing and growing business, is able to coach and empower the team, while nurturing and growing client relationships across the region.
We embrace talent diversity. Our team consists of colleagues who have worked on the brand / clientside, ex-journalists and editors, content creators, digital marketers and public affairs specialists. As a regional hub in Asia-Pacific, you’ll get to work with colleagues in other markets, from different backgrounds, and on a diverse range of projects.
If you like where this story is leading, read on to see how the plot thickens.
P.S. Must have a sense of humour and appetite for fun.
The Plot Thickens: Job Description
Proven track record in hunting and onboarding new business and identifying opportunities to upsell with clients and prospects.
Ability to independently lead RFPs to win new business, and incorporate fresh thinking, creativity and energy by imparting new information to prospective clients.
Assist the GM to drive the Agency’s revenue growth, build agency reputation and thought leadership.
Play a key role in managing multiple client accounts with efficiency and accuracy.
Financial savviness and business acumen are critical to effectively manage account budgets, new project costing, and all financial processes.
Effectively maintain a network of editor and industry influencer contacts.
Maintain a proactive attitude, responsibility and perspective that continually advances the quality of client service.
Bring cultural intelligence to everything you do—whether it’s navigating cross-market nuances or building inclusive campaigns. You’ll help create a workplace where everyone feels valued and heard.
Attributes of the Protagonist (That’s You)
Creative problem-solver
Team player who thrives in a fast-paced, multicultural environment
Accountable
Empathetic and firm Leader
Entrepreneurial nature and attitude
Passion for learning, reading and writing
Technology and digital enthusiasts
A strategic thinker and an excellent doer
The Hero’s Background: Qualifications
Preferred but not essential: Bachelor’s degree in Business, PR/Advertising, Communications, Journalism or Linguistics
A minimum of 8-12 years of experience in client servicing and account management in communications, or a combination of tech in-house and agency experience.
Excellent people management skills, including managing both direct, indirect reports and stakeholders in project delivery, pitches and client servicing
Strong
financial acumen
to manage budgets, scope projects, and ensure profitability.
Demonstrate superior business communication skills in English. Additional language capabilities are a plus.
Experience in and a passion for 360-degree communications a plus
A collaborative, entrepreneurial spirit and a passion for tech and innovation.
Come join us and be on the cutting edge of communications. We value diverse thinking, and we regularly push the boundaries of Integrated Communications.
We welcome applications from candidates based in
Singapore and Malaysia , with preference given to those who have
existing rights to work
in either country.
About Us
We’re an integrated communications consultancy that specializes in solving hard problems—the tougher, the better—for tech companies. Headquartered in Silicon Valley, we’ve established a global infrastructure tuned for the tech industry. Toward this end, we operate offices in Boston, Beijing, Hong Kong, Jakarta, Kuala Lumpur, London, Munich, Paris, Portland, San Jose, Seoul, Shanghai, Singapore, Shenzhen, Taipei and Tokyo.
We’re a company that values diversity and inclusion. We’re proud to be an equal opportunity employer. We welcome applications from all individuals irrespective of race, ethnicity, national origin, gender, gender identity, sexual orientation, age, religion, disability status, veteran status or any other characteristic.
If you are interested in this position, please click Apply Now to learn more and upload your resume.
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• Relationship Building: Cultivate strong relationships with key clients, serving as their trusted advisor and advocate.
• Project Planning: Strategize and plan projects in collaboration with clients and internal teams, ensuring alignment with client goals and objectives.
• Team Coordination: Coordinate various teams involved in project execution, including sales, marketing, and delivery, to ensure seamless project delivery.
• Budget Management: Manage project budgets effectively, optimizing resource allocation to maximize project success and profitability.
• Goal Achievement: Work closely with clients to define project milestones and deliverables, tracking progress and ensuring timely delivery.
• Client Satisfaction: Proactively address client concerns and challenges, seeking opportunities to exceed client expectations and drive long-term satisfaction.
• Account Management: Discover and generate new business from clients.

Requirements

• Minimum of 10 years of experience in IT industry
• Proven track record of successfully managing client relationships and driving project success.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Strong leadership abilities, with the capacity to inspire and motivate teams to achieve project objectives.
• Strategic thinking and problem-solving skills, with a keen understanding of client needs and market trends.
• Proficiency in project management tools and techniques, with the ability to manage multiple projects simultaneously.
• Qualifications/experience related to IT project management will be a preferred.

Benefits

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Lico Resources is partnering with a leading enterprise software provider known for delivering innovative technology solutions tailored to the Financial Services Industry (FSI).

With a strong presence in the region, the company empowers financial institutions to accelerate digital transformation through its robust portfolio of software and services. We are currently seeking high-performing Account Directors / Business Development Managers to join their Singapore team.

Key Responsibilities:

Business Development:

• Drive new business growth within the FSI vertical by identifying, qualifying, and closing high-value opportunities.
• Demonstrate a consistent track record of securing enterprise deals, contributing to the company's strategic expansion goals.

Client Relationship Management:

• Cultivate and expand relationships with key clients across the financial services landscape, including banking, insurance, and fintech.
• Develop comprehensive account plans that align client priorities with enterprise software solutions, driving cross-sell and upsell opportunities.
• Serve as a trusted advisor to senior stakeholders, ensuring continued value delivery and client satisfaction.

Sales and Bid Management:

• Lead complex sales cycles from prospecting through to proposal and contract closure, including bid preparation, pricing, and negotiation.
• Employ modern B2B sales methodologies and CRM tools to build and manage a healthy sales pipeline.
• Develop tailored value propositions aligned to client business needs and regulatory environments.

Industry and Market Insight:

• Keep abreast of industry trends, digital transformation strategies, and competitor activities within the FSI space.
• Maintain strong knowledge of areas such as Core Banking, Risk & Compliance, Cloud, Data Analytics, and Digital Channels, ensuring relevance in client discussions.

Communication and Stakeholder Engagement:

• Deliver impactful presentations to C-level audiences, articulating complex solutions in a clear and compelling manner.
• Represent the organisation at industry forums, virtual webinars, and onsite events, reinforcing the company's thought leadership and market presence.
• Maintain rigorous CRM hygiene and provide timely reporting on pipeline, forecasts, and sales activity metrics.

Qualifications:

• Bachelor's degree in Engineering, Information Technology, Computer Science, or related discipline.
• 10–15 years of experience in IT or enterprise software sales, with at least 6 years focused on the financial services sector.
• Strong command of consultative and strategic selling techniques, with experience managing complex sales cycles.
• Demonstrated ability to create and execute successful account strategies and manage deal governance.
• Commercial acumen and a good grasp of contract structures and pricing models.
• Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
• Proficiency in leveraging digital sales tools and techniques to drive engagement and sales velocity.

Preferred:

• Experience in Infrastructure Managed Services, Application Services, Cloud, or Data Analytics will be advantageous.
• Prior success selling enterprise software into large banks, insurers, or regulatory bodies in Singapore or the broader ASEAN market is highly desirable.
• PMP or relevant sales certifications are a plus.

If you are interested in this role, please send us your updated resume today to quoting reference number A13431. Please note that only shortlisted candidates will be notified.

"Data provided is for recruitment purposes only."

Job Reference No: A13431

EA Licence No.: 13C6733

EA Registration No.: R

Hi, we're TechnologyAdvice.

At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world's leading sellers of business technology.

Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 500 global team members in the US, UK, Singapore, Australia, and the Philippines. We're proud to have been repeatedly recognized as one of America's fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.

All positions are open to remote work unless otherwise specified in the requirements below.

As an Account Director, your main objectives are to meet or exceed sales goals within a set of enterprise and mid-market accounts. Using a consultative approach you will own the full sales process, engage senior decision-makers in discussion, gain a deep understanding of their challenges, share previous success, bring industry knowledge to the table, and pitch and close-win relevant solutions from TechnologyAdvice's suite of B2B marketing products and services. These include brand-to-demand activations, lead generation, advertising, StudioA content creation, and events.

While you are expected to be accountable for your own quota, you will receive exceptional support and collaboration from TechnologyAdvice's senior leadership, client success and delivery teams, StudioA, Deal Desk, sales enablement, SDRs, and the wider business.

Location: Singapore

• Develop and execute a comprehensive account/territory plan
• Grow client accounts both in terms of their finite number, and their annual value
• Prospect effectively, organizing your time, and deliver professional and memorable sales pitches to new prospects and existing contacts to achieve quota.
• Create and execute key sales and business development strategies to increase pipe
• Conduct market research to identify selling possibilities and evaluate customer needs.
• Create personalized compelling value propositions around TechnologyAdvice's offerings and deliver appropriate proposals that accurately describe those products and set proper expectations.
• Negotiate and close deals, handle objections and challenges, and manage annual contract negotiations
• Remain current on industry trends, market activities and competitors.
  Collaborate with client success to ensure best-in-class service that maximizes repeat business and high regard.

• 5+ years of proven experience securing complex, six-figure-plus deals in brand-to-demand, demand generation, and digital media, driving substantial revenue growth through both incumbent and net-new accounts.
• Results-driven with an unrelenting drive and competitive spirit, consistently thriving in high-pressure, target-driven environments.
• Strategic thinker with the ability to craft and execute sophisticated account and territory plans focused on long-term growth objectives.
• Expert at diagnosing client needs and designing tailored, high-impact business solutions that deliver measurable results.
• Strong negotiator with demonstrated success in closing complex contracts and fostering win-win outcomes.
• Deep expertise in brand-to-demand, demand generation, and digital media strategies.
• Ambitious, innovative, and inquisitive, with a fresh-thinking approach to problem-solving and client engagement.
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Private Medical Insurance: Comprehensive coverage for your peace of mind.
• Group Income Protection: Financial security with group income protection in case of illness or injury.
• Group Life Assurance: Life assurance coverage to provide support for your loved ones.
• Pension Plan: Invest in your future with our competitive pension scheme.
• Wellness Perks: Keep active with monthly fitness reimbursements to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in Australia at hire and must maintain authorization to work in Australia throughout their employment with our company.

EOE statement

We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Pre-employment screening required.

TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.

Any AI-generated or incomplete application answers will be auto-rejected.

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.

Learn more at or follow us on LinkedIn and Facebook

Position Overview:

The Account Director is responsible for driving revenue growth for existing and new accounts for all products. The Account Director is a key decision maker with responsibility for larger, complex accounts with longer sales cycles. As a key member of the team, success in this position is measured by increasing the products used by existing customers, moving existing customers to the Diligent One platform and selling the Diligent One Platform to new customers.

This individual contributor position is responsible for initial prospect/customer meetings, pipeline management and accurate forecasting through to deal completion. The Account Director leads the strategic execution of account plans and orchestrates internal expertise to deliver on and grow accounts. Providing coaching, guidance and support to Sales stakeholders is a key element of this position to enable team members to learn best practices.

This position requires a commercially astute individual with a proven track record of success. The Account Director embodies our culture and values and has demonstrated experience collaborating with stakeholders to realise shared goals.

Key Responsibilities:

• Proactively builds and maintains deep knowledge and expertise of Diligent's products, solutions, strategy and business priorities.
• Responsible for prospecting new and existing business within the designated vertical / territory for larger, complex accounts with longer sales cycles.
• Adopts a 'solutions' selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform.
• Leverages unique, strategic, industry-focused business insights and opportunities to create long-term, competitive advantage for the customer.
• Expands strategic customer relationships to drive larger impact for the customer to promote growth into other areas of the organization.
• Proactively gathers feedback on additional needs, products, and features from customers, collaborating with product management and product marketing to drive change on behalf of the customer.
• Develops strategic business/account plans for customers that drive business outcomes to generate new business and upsells. Leads and coordinates a cross functional team on plan execution and drives accountability to execute and deliver on account plans.
• Effectively manage the end-to-end sales cycle from opportunity to deal close using the Diligent approved sales methodology.
• Effectively utilise sales tools to prospect new leads, schedule initial meetings, increase win rates and generate bookings.
• Accurately maintain SFDC records, forecast and report out on projected bookings, deals closed etc. on a regular basis.
• Demonstrates deep expertise and understanding of the competitor landscape externally, including customers' business strategy and the direction of the industry.

Required Experience/Skills:

• 10+ years proven track record of success in new logo & account management, achieving revenue targets within industry vertical technology or GRC industry.
• Proven experience in value based selling, using methods such as MEDDIC, Challenger & Command of the message.
• Ability to build and maintain relationships with Senior leaders and stakeholders at different levels of the organisation.
• Continuous learning, including proven knowledge and expertise of internal products and external industry trends and customer landscape.
• Strong communication, presentation and influencing skills.
• Demonstrated strategic thinking and ability to align technology solutions with business objectives.
• Self-motivated, results-driven, and ability to work in a fast-paced and dynamic environment.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

We are seeking a seasoned and strategic Account Director to join our global Earned Media team. In this leadership role, you will oversee multiple client accounts, shape innovative strategies, and drive the team to deliver outstanding results. Strong editorial copywriting is essential for this role, and additional language skills are welcome but not required.

The role will support the team particularly across 54's Asian events schedule with support across the business' brands and destination portfolio. Candidates should feel comfortable with regular travel, as well as working on multiple projects and to tight deadlines.

• Strategic Leadership:

o Develop and lead PR strategies that align with clients' business objectives.

o Provide strategic counsel to clients on earned media, crisis management, and communication initiatives.

o Stay ahead of industry trends and ensure clients benefit from cutting-edge practices.

• Client Management:

o Serve as the senior point of contact for key clients, building trust and long-term relationships.

o Manage client expectations and ensure satisfaction through consistent delivery of high-quality work.

• Team Leadership & Development:

o Lead, mentor, and inspire the PR team, fostering a culture of excellence and collaboration.

o Support the professional growth of team members through coaching, feedback, and training.

• Campaign Oversight:

o Supervise the planning, execution, and evaluation of PR campaigns.

o Ensure deliverables meet agency standards and client expectations.

o Oversee the development of press releases, editorial content, and other communications materials.

• Media & Industry Engagement:

o Established relationships with sports and news media and creators across East and Southeast Asia

o Maintain and update media contact databases.

o Regularly meet and develop relationships with existing and new journalist and influencer contacts relevant to 54's business and clients

o Management of tournament Media Centres

o Monitor and report on industry trends, competitor activities, and media coverage.

• Business Development:

o Drive agency growth by identifying and securing new business opportunities.

o Lead the preparation and delivery of compelling pitches and proposals.

o Build the agency's profile through thought leadership and networking.

• Experience:

o 7+ years in PR, Communications, Journalism, Marketing, or a related field.

o Proven expertise in managing high-profile accounts and delivering measurable results.

• Skills and Attributes:

o Exceptional English communication skills (native fluency required), with strong editorial copywriting and storytelling abilities.

o Strategic thinker with the ability to translate client goals into impactful campaigns.

o Strong interpersonal skills and the ability to build relationships with diverse stakeholders.

o Proactive, results-driven, and adaptable to a fast-paced environment.

o Fluency in multiple languages is an advantage. English mandatory. Mandarin and/or Cantonese beneficial.

• Technical Skills:

o Experience with PR tools such as Cision, Meltwater, or similar platforms.

o Knowledge of digital media and social media strategies is highly desirable.

• Industry Knowledge:

o The candidate must have golf knowledge and a background in the sports and entertainment industry.

54 is a sports and entertainment agency operating across five regions and eight offices: United Kingdom (London), Europe (Sotogrande, Spain), MENA (Riyadh, Saudi Arabia & Abu Dhabi, United Arab Emirates), APAC (Singapore & Adelaide, Australia) and USA (West Palm Beach, Florida). It works with rights holders, governing bodies, household brands and major investors who share its belief in the power of sport. 54 comprises three service areas each consisting of two divisions: 1. Strategic Advisory (Consultancy and Data & Insights), 2. Asset Optimisation (Operations and Commercial), 3. Activation & Engagement (Events and Marketing). At its core, the company has an unwavering belief in embracing the opportunities offered by pushing at the edges of conventional wisdom to turn the improbable into the unignorable.

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1200 people spanning four continents and over 70 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands.

We are looking for an Account Director who can lead client groups and teams to successfully plan and deliver services in one or more of our core service areas.

As an Account Director, we look to you to proactively lead and manage both your internal teams and your clients, delivering the best solutions that We Are Social can offer. You will have the responsibility, together with the wider Management Team, for developing and driving forward existing business, building, and developing your client relationships, demonstrating real 'thought' leadership and helping to bring in new business into the agency.

We also expect you to keep abreast of the industry for emerging trends and creative practices, educating not only your own team, but also the wider team at We Are Social. We also look to you to continually keep your clients updated and engaged with relevant industry practices.

Some of the key duties will include:

• Deliver account management leadership and ownership over assigned key client accounts, and new and organic business opportunities by building enduring senior-level relationships between clients and the agency through trust, credibility, and expertise.
• Shape and drive vision, direction, and activities for the accounts through a rigorous understanding of the key dynamics, strategies, and drivers of the clients' businesses.
• Lead operations and implementations of social-first but not social-only integrated marketing communications campaigns at a global and regional level.
• In charge of setting the communications directions given to various agency departments ensuring that the Client brief is clear and actionable, able to give direction for multiple projects and accounts.
• Maintain timeline and ensure delivery for key milestones including presentations, approvals and production and media implementations.
• Manage the financial health and commercials of assigned key client accounts as well as detail-oriented adherence to all related project financial administrative requirements – job charges, campaign budgets and cost controls.
• Inspire, coach, and nurture the growth and progression of the assigned account management team.
• Building strong internal relationships across each department to ensure a good working environment between all departments.
• Champion the Agency's vision and mission

Requirements

What are we looking for?

• A minimum of 8 years' relevant experience in a similar industry
• Proven experience in delivering digital and/or social-led campaigns, with strong knowledge of digital, social, content, media, analytics and reporting, offline application, and production
• A deep understanding and appreciation of data analytics, with the ability to develop data-led proposals and solutions
• Experience working with regional and/or global clients (or both)
• A proven track record of driving and building organic client growth
• Ability to work independently on a project, as well as collaboratively within a team
• Exceptional organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines
• Capable of effectively communicating results to management in a fast-paced environment

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you'll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

The Account Director is responsible for developing and expanding business within existing accounts and acquiring new clients to meet and exceed sales and profit targets. This role involves building strategic relationships with key IT and business executives, managing a robust sales pipeline, and effectively positioning SHI's comprehensive portfolio of IT solutions to align with customer objectives. The Account Director will collaborate closely with internal teams and key partners to drive growth and maintain strong, long-lasting partnerships.

Role Description

• Develop business in existing customers and win new clients to achieve sales targets as set by the business.
• Exceed profit and revenue targets.
• Maintain an accurate CRM to forecast and manage the business.
• Produce detailed account plans for customers in your portfolio.
• Work with the Alliances team and existing contacts to develop strong relationships with key partners and vendors.
• Drive attendance to customer technology days, events, and networking activities to strengthen relationships, credibility, and trust.
• Develop and maintain strong, long-lasting Strategic and Trusted Advisor relationships with key IT and Business Executives within assigned accounts.
• Identify, create, develop, and manage opportunities in the sales pipeline and sales management platform to achieve quarterly and annual sales targets and goals.
• Position and effectively communicate SHI's portfolio of products, solutions, services, and capabilities across various domains, mapping them to customer business objectives and initiatives.
• Collaborate with pre and post-sales internal support teams.

Behaviors and Competencies

• Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
• Time Management: Can manage time effectively, accurately estimate the time required for specific tasks, balance multiple tasks, and help others in improving their time management skills.
• Detail-Oriented: Can oversee multiple projects, maintaining a high level of detail orientation, identifying errors or inconsistencies in work, and ensuring accuracy across all tasks.
• Interpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, influence others, and support others in developing their interpersonal skills in major situations.
• Impact and Influence: Can rally a team or group towards a common goal, creating a positive and persuasive influence.
• Judgment: Can exercise sound judgement in ambiguous situations, take calculated risks, and make decisions that balance short-term impact with long-term goals.
• Forward Thinking: Can take ownership of complex initiatives aimed at anticipating future trends or needs, collaborate with others in planning and decision-making, and drive results that position oneself or one's organization for future success.
• Self-Development: Can demonstrate a commitment to continuous learning and adaptability to new ideas and methods.
• Professionalism: Can take ownership of complex initiatives, collaborate with others in a respectful and professional manner, and drive results.
• Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation.
• Prospecting: Can manage a prospecting team, provide guidance and training on effective prospecting strategies, analyze the effectiveness of prospecting efforts, and make necessary adjustments.
• Consultative Sales: Can take ownership of complex sales initiatives, collaborate with team members, and drive sales results through a consultative approach.
• Follow-Up: Can take ownership of tasks, collaborate with others in managing follow-ups, and drive results through effective task completion.
• Delegation: Can delegate responsibilities across a team, balancing workload, and ensuring all members understand their roles.
• Relationship Building: Can take ownership of complex team initiatives, collaborate with diverse groups, and drive results through effective relationship management.
• Business Acumen: Can develop and execute business plans to drive growth and profitability.
• Organization: Can oversee complex projects with multiple moving parts, ensure team alignment with organizational systems, and adapt to changing priorities.

Skill Level Requirements

• The ability to effectively sell complex IT solutions to large enterprise customers, consistently achieving significant sales targets - Intermediate
• Possess a working understanding of programs and solutions offered by industry-leading Original Equipment Manufacturers (OEMs), such as Microsoft, Dell/VMWare, HP, Cisco, Apple, AWS, Lenovo, etc - Intermediate
• Demonstrates a working knowledge of current and evolving technologies including Cloud, Security, IoT, and Digital Workplace - Intermediate
• Preferred expertise in selling products and services to the pharmaceutical industry, including building relationships with key stakeholders and understanding industry-specific needs and regulations - Intermediate
• In-depth knowledge of IT industry trends and dynamics - Intermediate
• Proven ability to identify, create, develop, and manage new business opportunities - Intermediate
• Skilled in strategic planning and implementation - Intermediate

Other Requirements

• Completed Bachelor's Degree or relevant work experience required
• 5+ years of experience in direct IT sales
• 5+ years of experience in sales management
• Ability to spend 50% time outside of an office setting with customers
• Ability to travel 10% to SHI, Partner, and Customer Events
• Ability to work flexible hours
• Advanced sales or technology certification preferred, such as HPE Hybrid IT 2019 Sales Certification, VMWare Certified Professional, Azure Fundamentals, AWS Professional, etc.

SHI is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status