4,338 Branch Manager jobs in Singapore

Responsibilities :

• Responsible for leading a team of Sales Account Managers with focus in managing accounts and achieving sales objectives.
• Manages a branch sales program that results in the satisfactory achievement of gross profit, revenue generation, operating expense control, inventory management, on-time delivery performance and quality performance metrics.
• Provide guidance for sales personnel to manage their sales territories efficiently and effectively to ensure that accounts are appropriately assigned, each sales territory has adequate coverage, and the full potential of each account is determined.
• Develops and direct a productive team of branch sales personnel by hiring, training, and leading by example; and providing ongoing performance management.
• Conducts weekly, monthly, and quarterly meetings with team to communicate TTI's vision and measure the effectiveness of sales strategies/tactics for achieving specific sales objectives.
• Develop a good working relationship and rapport with all key suppliers, so as to provide TTI with the competitive edge for future sales growth and market share.
• Maintains market awareness on competitor activities, industry trends and new concepts by reading industry periodicals, networking, attending training events and trade shows to equip with current industry knowledge.

Requirements :

• Degree in Electronics, Business, Marketing, or related field with 10 years' experience in Electronic Component Industry.
• Possess good people management skills, able to guide, coach and motivate staff to meet sales objectives.
• Strong sales, multi-tasking and time management skills required for the achievement of branch sales objectives.
• Proven track record in successful sales / distribution experience with ability to meet goals and objectives.
• Possesses thorough knowledge and understanding of sales, purchasing, product, vendor, warehousing, branch operations and systems.
• Exhibits strong analytical, problem solving, negotiation, organizational and coaching skills.
• Strong oral/written communication skills and interpersonal skills for communicating and building relationships with internal and external customers.
• Ability to write reports and prepare presentations to senior management.

Job Type: Full-time

Pay: $6, $8,500.00 per month

Benefits:

• Flexible schedule

Work Location: In person

Roles & Responsibilities

Responsible in working closely with staff in day-to-day outlet operation

Maintain good rapport with staff to ensure sales target are achieve by individual and team performance

Ability to drive sales and build new customer base

Promote brand awareness and company's service/ products to customers

Handle customer's feedback professionally

Lead and motivate staff in providing excellent service

Requirements

At least 4 years of similiar experience in Beauty/ Spa industry

Strong communication skills and selling techniques

Able to work on weekends and PH preferred

Good management and service skills

Able to work commence work immediately or within short notice period

Location in Grand Copthorne Waterfront Hotel

Business Strategy & KPI Ownership

• Take full ownership of branch KPIs.
• Drive local business strategy to meet financial, operational, and growth targets.
• Adapt quickly to market conditions and regulatory changes.

Operations & Compliance

• Oversee and optimize daily operations, ensuring efficiency and strict compliance with financial industry regulations.
• Improve in-store workflows and service delivery standards.
• Coordinate with legal and compliance teams to ensure branch operations align with internal and regulatory requirements.

Client Relationship Management

• Lead the team in building and maintaining strong, trust-based relationships with clients.
• Resolve client issues efficiently with a focus on in-person service excellence.
• Organize client engagement events and investment education sessions to enhance retention and upselling opportunities.

Team Leadership & Development

• Recruit, train, and manage high-performing sales and support teams.
• Foster a results-driven and positive workplace culture.
• Design and implement systematic training programs for compliance, product knowledge, and client servicing.

Performance Monitoring & Analysis

• Track branch KPIs such as client growth, sales performance, and customer satisfaction.
• Generate actionable insights from performance metrics and market trends.
• Collaborate cross-functionally (marketing, product, tech) to refine go-to-market strategies.

Marketing & Community Engagement

• Support and lead in-store promotional events, workshops, and roadshows.
• Partner with marketing teams on brand positioning and customer outreach.
• Represent in cross-brand collaborations to attract high-net-worth individuals (HNWIs) and strategic partners.

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EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R

• Career progression

• Attractive salary package

• Convenient working location (near MRT)

Responsibilities:

• Achieve personal and outlet targeted KPIs
• Daily outlet operations; handling of customer complaints, provide guidance & coaching to staff
• Motivate the team in achieving outlet performance goals
• Ensure the outlet is maintaining high service and hygiene standards
• Review and implement strategies to enhance team efficiency
• Prepare and submit sales and performance report
• Oversee the daily operations and performance of the branch to ensure smooth functioning
• Monitor staff performance and provide ongoing feedback and coaching

Job Requirements:

• 3-5 years relevant working experience in beauty & wellness or similar industry
• Proficiency in Microsoft Office
• Sales-driven with proven ability to manage targets
• Strong leadership, communication and interpersonal skills
• Willing to work retail hours

*** Sincere & Interested applicants, kindly forward your Updated resume (word doc format) via "Quick Apply" and CC: Allan (R ***

About the role

As the Branch Manager at JOB ELITE TT AGENCY, you will be responsible for overseeing the daily operations of our Central Region location. In this full-time role, you will be a key member of the leadership team, driving the strategic direction and growth of the branch while ensuring exceptional customer service and operational efficiency. Reporting to the Regional Manager, you will be based in our Central Region office.

What you'll be doing

1. Manage and lead a team of Customer Service Representatives and Logistics Coordinators to deliver outstanding service to our clients
2. Develop and implement operational strategies to drive productivity, profitability and customer satisfaction
3. Oversee inventory management, logistics planning and delivery scheduling to meet client requirements
4. Analyse branch performance data and identify areas for improvement
5. Collaborate with the Regional Manager to set and achieve sales and operational targets
6. Foster a positive, engaged and high-performing team culture
7. Ensure compliance with all relevant policies, procedures and regulations

What we're looking for

1. Minimum 5 years' experience in a management role within the manufacturing, transport or logistics industry
2. Proven track record of leading and motivating teams to deliver results
3. Strong operational and analytical skills, with the ability to identify and implement process improvements
4. Excellent communication and interpersonal skills to liaise effectively with clients, suppliers and team members
5. Proficient in using data analytics tools to track and report on key performance metrics
6. Degree in Business, Logistics or a related field preferred
7. Knowledge of relevant industry regulations and compliance requirements

What we offer

At JOB ELITE TT AGENCY, we are committed to providing a supportive and rewarding work environment for our employees. Some of the key benefits you can expect include:

1. Competitive salary and performance-based bonuses
2. Comprehensive health and wellness benefits package
3. Ongoing training and development opportunities
4. Opportunities for career progression within the organisation
5. Collaborative and inclusive company culture

About us

JOB ELITE TT AGENCY is a leading provider of manufacturing, transport and logistics solutions in the Central Region of Singapore. With over 20 years of industry experience, we pride ourselves on our commitment to innovation, operational excellence and customer satisfaction. Join our team and be a part of our continued growth and success.

Apply now to become our next Branch Manager and play a key role in driving the success of our Central Region operations.

Responsibilities:

• Lead and manage a team of staff to grow the business through staff motivation, coaching, customer management and customer experience
• Handle daily operations including customer complaints and administrative paperwork
• Develop and implement strategies to drive sales, meet branch KPIs (e.g., monthly sales, customer spend), and increase profitability
• Track sales performance of outlet and implement improvements
• Provide personalized recommendations for hair care products, packages to customers and perform hair treatments and other services when necessary
• Manage and schedule staff roster to maintain optimal manpower
• Train and develop staff to increase their performance and efficiency

Requirements:

• Minimum 3-5 years of experience in hair care or related industry
• Prior supervisory of 1-2 years of experience is preferred
• Sales-oriented mindset with a track record of meeting or exceeding targets
• Excellent communication and interpersonal skills
• Customer service-oriented with the ability to build great customer relationships
• Able to communicate in Chinese due to Chinese speaking customers

Other Information:

• With commission

All applications will be treated confidentially.

By submitting your résumé to us, you will be deemed to have consented to us disclosing your personal information to prospective employers for their consideration.

EA Licence No.: 24C2507

Job Type: Full-time

Pay: $3, $3,500.00 per month

Benefits:

• Health insurance
• Professional development

Experience:

• hair treatment: 3 years (Required)
• supervisory: 1 year (Required)

Work Location: In person

• Manage and supervise daily operations of the branch/store,
• including opening and closing procedures,
• cash management, and inventory control
• Manage employees and lead day-to-day responsibilities.
• Recruit and interview new employees.
• Assist with customer service to ensure overall customer satisfaction.
• Oversee reports for budgets and financial reports.

• Lead and inspire: Guide your outlet team to achieve KPIs and foster a high-performance culture.
• Drive performance: Take ownership of personal and outlet targets, evaluating progress and implementing solutions.
• Manage operations: Oversee daily outlet activities, handle customer interactions, and maintain staff morale.
• Develop talent: Train, mentor, and coach your team to maximize their potential and enhance overall efficiency.
• Resource management: Oversee human resources responsibilities, including leave management and shift planning.
• Continuous improvement: Lead your team in learning and applying company philosophy to boost productivity.

• Proven track record: 5 years of relevant experience with demonstrated KPI achievement in a similar industry.
• Resilient performer: Ability to thrive under pressure and adapt to a dynamic working environment.

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We encourage applications from individuals of all backgrounds and experiences who are passionate about retail management and leadership.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Jobs DB Singapore Pte Ltd | 24C2640

Low Jia Yi | R

The Branch Manager is responsible for leading the branch to achieve financial and strategic objectives. This includes driving revenue growth, enhancing operational efficiency, delivering excellent client experiences, expanding the affluent customer base, and developing a team of capable financial advisors. The Branch Manager will play a critical role in executing the bank's strategic initiatives while ensuring compliance, governance, and operational excellence.

Key Responsibilities:

• Grow the branch's income and operating profit (OP) by meeting revenue targets across products and services.
• Identify and implement opportunities to deepen customer relationships and cross-sell banking solutions.
• Monitor and analyze financial reports to optimize performance and take corrective actions where necessary.
• Lead initiatives to reduce the Cost-to-Income Ratio (CIR) by enhancing staff productivity, optimizing workflows, and ensuring cost control.
• Implement best practices to streamline branch operations without compromising service quality.
• Support and implement bank-wide strategic initiatives and campaigns at the branch level.
• Collaborate with internal stakeholders to align branch performance with overall business goals.
• Monitor market trends and competitor activities to adapt strategies accordingly.
• Develop and execute strategies to attract and retain affluent clients.
• Promote wealth management products and services to increase wealth penetration among target customers.
• Leverage CRM tools and customer insights to deliver tailored financial solutions.
• Champion a culture of customer-centricity to deliver superior service and engagement.
• Ensure prompt resolution of client issues and complaints to foster loyalty and satisfaction.
• Enhance branch environment and digital tools to provide a seamless client journey.
• Recruit, coach, and develop Relationship Managers and Personal Bankers to become trusted financial advisors.
• Conduct regular training on financial planning, product knowledge, and consultative selling.
• Lead performance management and succession planning within the branch team.
• Ensure the day-to-day operations of the branch are efficient, compliant, and well-controlled.
• Manage branch audits, operational risk incidents, and ensure KYC/AML compliance.

Job Requirements:

• Bachelor's degree in Business, Finance, or related field.
• Professional banking or wealth management certifications are advantageous.
• 6–10 years of experience in banking, with at least 3 years in a leadership/managerial role.
• Proven track record in sales management, team leadership, and customer relationship management.
• Experience in wealth management and dealing with affluent clients is a strong advantage.
• Strong leadership and team management skills.
• Excellent communication, interpersonal, and client relationship skills.
• Analytical and strategic thinking with a strong financial acumen.
• Knowledge of banking products (loans, deposits, investments, insurance).
• Familiarity with compliance, operational risk, and regulatory requirements.