327 Branch Manager jobs in Singapore

Join to apply for the Branch Manager role at Chow Tai Fook Jewellery Group .

2 months ago Be among the first 25 applicants.

Joining Chow Tai Fook Jewellery means stepping into a prestigious legacy that combines artistry and tradition with a modern, confident approach since 1929. For almost 100 years, our dedication to creating the finest designs has been upheld by weaving together unmatched craftsmanship and authentic heritage. We are a leading jewellery company from Asia, embodying timeless craft and beauty.

We prioritize employee well-being, offering comprehensive wellness programs to support your health. Our focus on career development provides opportunities for growth, skills enhancement, and advancement. As part of Chow Tai Fook Jewellery, you will be at the forefront of innovation in the luxury retail industry, influencing a global audience through a network of over 7,000 shops worldwide.

Join us on our journey to be the most trusted jewellery group, a lifetime partner for every generation.

• Provide top-notch customer experience, handle feedback, and build strong customer relationships.
• Oversee daily store operations, achieve revenue and profit targets through effective resource management.
• Manage in-store inventory, conduct stock audits, and ensure adherence to operational, security, and inventory protocols.
• Manage team performance and roster planning.
• Lead and motivate colleagues through coaching, training, and development.
• Maintain effective merchandising and visual standards.
• Prepare reports for management and stakeholders.
• Ensure store compliance with regulations and policies.
• Act as liaison between stores and upper management to ensure clear communication and alignment with company goals.
• Perform ad-hoc tasks and projects as assigned.

• Minimum 7 to 10 years of retail experience, with 3–5 years in a managerial role in luxury retail, preferably in jewellery, watches, or fashion.
• Proven track record of achieving sales targets and managing high-value transactions.
• Diploma or degree in Business Management, Retail Management, Luxury Brand Management, or related fields. Certification in gemology (e.g., GIA) is a plus.
• Exceptional interpersonal skills for handling VIP clients and understanding luxury service standards.
• Strong focus on sales KPIs, CRM, and client retention strategies.
• Ability to analyze store performance and develop revenue growth strategies.
• Familiarity with POS systems, inventory software, and retail operations.

Mid-Senior level

Full-time

Sales and Business Development

Retail, Luxury Goods, and Jewelry

Referrals increase your chances of interviewing at Chow Tai Fook Jewellery Group by 2x.

Get notified about new Branch Manager jobs in Singapore .

Join to apply for the Branch Manager role at Chow Tai Fook Jewellery Group .

2 months ago Be among the first 25 applicants.

About Chow Tai Fook

Joining Chow Tai Fook Jewellery means stepping into a prestigious legacy that combines artistry and tradition with a modern, confident approach since 1929. For almost 100 years, our dedication to creating the finest designs has been upheld by weaving together unmatched craftsmanship and authentic heritage. We are a leading jewellery company from Asia, embodying timeless craft and beauty.

We prioritize employee well-being, offering comprehensive wellness programs to support your health. Our focus on career development provides opportunities for growth, skills enhancement, and advancement. As part of Chow Tai Fook Jewellery, you will be at the forefront of innovation in the luxury retail industry, influencing a global audience through a network of over 7,000 shops worldwide.

Join us on our journey to be the most trusted jewellery group, a lifetime partner for every generation.

Key Responsibilities

• Provide top-notch customer experience, handle feedback, and build strong customer relationships.
• Oversee daily store operations, achieve revenue and profit targets through effective resource management.
• Manage in-store inventory, conduct stock audits, and ensure adherence to operational, security, and inventory protocols.
• Manage team performance and roster planning.
• Lead and motivate colleagues through coaching, training, and development.
• Maintain effective merchandising and visual standards.
• Prepare reports for management and stakeholders.
• Ensure store compliance with regulations and policies.
• Act as liaison between stores and upper management to ensure clear communication and alignment with company goals.
• Perform ad-hoc tasks and projects as assigned.

Requirements

• Minimum 7 to 10 years of retail experience, with 3–5 years in a managerial role in luxury retail, preferably in jewellery, watches, or fashion.
• Proven track record of achieving sales targets and managing high-value transactions.
• Diploma or degree in Business Management, Retail Management, Luxury Brand Management, or related fields. Certification in gemology (e.g., GIA) is a plus.
• Exceptional interpersonal skills for handling VIP clients and understanding luxury service standards.
• Strong focus on sales KPIs, CRM, and client retention strategies.
• Ability to analyze store performance and develop revenue growth strategies.
• Familiarity with POS systems, inventory software, and retail operations.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail, Luxury Goods, and Jewelry

Referrals increase your chances of interviewing at Chow Tai Fook Jewellery Group by 2x.

Get notified about new Branch Manager jobs in Singapore .

Roles & Responsibilities

• Establish relationship with customers by delivering excellent customer service

• Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

• Lead and provide guidance to therapists on the service and treatments to customers

• Oversee and in charge of the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

• In charge and run the outlet efficiently and effectively

• Handle customers' complaints and feedback

• Motivate/building teamwork among colleagues & maintain good communication and good working environment

• Achieve personal sales target and assist in achieving monthly sales target set out for the branch

• To assist in making cold-calls to customers

• Ensure all treatment rooms & consultation rooms are in good & conductive condition • Ad-hoc responsibilities assigned by management

We are seeking driven individuals with a passion for finance and leadership to join our dynamic team. This role offers a unique opportunity to gain in-depth financial knowledge while honing your management and strategic planning capabilities. You'll be part of a forward-thinking environment where you are empowered to grow professionally, lead high-performing teams, and play a vital role in shaping financial outcomes for individuals and communities.

Key Benefits:

Finance & Business Training – Gain real-world knowledge in personal finance, wealth structuring, and financial systems through structured training and mentorship.

Leadership Development Track – Be groomed into a future team lead or manager through strategic coaching and management workshops.

Dynamic & Purpose-Driven Environment – Work alongside like-minded professionals who are growth-focused, client-conscious, and values-driven.

Fast-Track Career Progression – Clear and merit-based advancement pathways for individuals who excel in both finance and team leadership.

Core Responsibilities:

Financial Planning & Strategy – Understand and apply core financial concepts to help clients structure and plan for their financial milestones.

Team Development & Coaching – Lead, mentor, and support junior associates as they grow in their careers.

Business Operations & Execution – Oversee key projects, internal workflows, and strategic initiatives within your team or division.

Analytical Oversight – Monitor performance metrics, identify growth opportunities, and implement solutions that improve team outcomes and financial impact.

Position Overview

We are seeking a highly motivated and experienced Branch Manager to oversee the daily operations of our nail salon. The ideal candidate will have strong leadership skills, a passion for the beauty industry, and the ability to deliver an exceptional customer experience while meeting business goals.

Key Responsibilities

1. Operational Management

• Oversee daily salon operations to ensure smooth workflow and compliance with company standards.
• Manage appointment schedules, staff rosters, and service flow to maximize efficiency.
• Monitor cleanliness, hygiene, and safety standards in accordance with health regulations.
• Manage inventory and order salon products and supplies in a timely manner.

2. Staff Management & Training

• Recruit, train, and mentor salon staff, including manicurists and lash artish.
• Conduct regular performance reviews and provide coaching for skill development.
• Foster a positive and professional work environment to maintain high staff morale.

3. Customer Service & Experience

• Greet and engage with customers to ensure satisfaction and handle any service-related concerns.
• Resolve customer complaints promptly and professionally.
• Implement customer loyalty programs and maintain strong client relationships.

4. Sales & Business Growth

• Monitor sales performance and set targets for services and retail products.
• Develop promotional strategies to attract new customers and retain existing ones.
• Analyze branch performance reports and recommend improvement plans.

Requirements

• Proven experience in a salon, spa, or lash retail management role.
• Strong leadership, organizational, and communication skills.
• Knowledge of nail and lash services, trends, and products.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Proficiency in POS systems and basic computer applications.
• Flexibility to work weekends, evenings, and public holidays.

Join Our Award-Winning Beauty Brand | Certified Great Place to Work

If you have a passion for beauty, love building connections, and thrive in a leadership role—join us and be part of something impactful

Caring Skin is seeking a dynamic and driven Branch Manager with an entrepreneurial mindset to lead our highly rated and customer-loved facial spa team.

Your Role:

As the Beauty Branch Manager, you will be responsible for overseeing daily operations, leading a team, and delivering an exceptional customer experience. Your leadership will be key to driving the branch's performance and ensuring high standards across all areas.

Your contribution to the team includes:

Team Management & Leadership

• Lead, coach, and develop team members (Customer Service, Consultants, Beauticians) to their full potential
• Build a positive and motivating work environment
• Conduct regular performance evaluations and provide feedback
• Recognize employee achievements and foster a culture of excellence
• Drive retention through coaching and engagement

Branch Operations

• Ensure daily operational readiness of the outlet(s)
• Maintain high levels of customer service and client satisfaction
• Accountable for outlet performance, growth, and efficiency
• Identify operational challenges and implement improvement plans
• Promote best practices across branches and HQ

Sales & Customer Experience

• Identify client needs and recommend appropriate treatments and products
• Handle customer feedback and inquiries professionally
• Maintain strong client relationships and build rapport with new customers
• Promote treatment plans and services—without hard-selling
• Strive for customer testimonials and referrals through excellent service

What you'll need:

• CIBTAC / CIDESCO / ITEC / Other Beauty Certifications
• 3 to 5 years of leadership experience in the beauty or spa industry
• Strong knowledge of industry standards and operations
• Customer-focused with a positive attitude and high initiative
• Results-oriented with strong leadership and motivational skills
• Excellent organizational and multitasking abilities
• Basic computer proficiency
• Bilingual (English and one other language) preferred
• Willing to work retail hours, weekends, and public holidays

Why Join Us?

Be part of a reputable, growing brand

Work in a meaningful role where you make a difference in clients' lives

Enjoy career advancement opportunities in a supportive team environment

• Monthly Income $8000 - $1000 (Including Attractive Commission & Incentives)
• Special incentives and recognition rewards
• AWS and Annual Performance Bonus
• Medical, Dental & Wellness benefits
• External training and development opportunities
• Products and Services perks
• Convenient locations (near MRT)

Why Join Caring Skin?

We're proudly certified as a Great Place to Work

• Employee-First Culture: We prioritize happiness, mental wellness, and a respectful environment.
• Collaborative Team: Work alongside passionate professionals who support each other.
• Career Growth: Continuous learning, mentorship, and career advancement opportunities.
• Work-Life Balance: We support your personal well-being as much as your career development.

Interested applicants are invited to click Apply Now

You may also text us at 8779 0917.

(We regret that only shortlisted candidates will be notified)

Thank you for applying

· Manage a foot and body massage shop.

· Can be an operation manager, supervisor,

· Manage and supervise customer booking schedule and job assignment/appointment.

· Manage and supervise shop operation and product stock replenishment.

· Manage and supervise counter/cashier duties

· Handle customer queries and complaints efficiently, skilfully and politely.

· Handle and manage of staff issues.

· Ensure High level of service standards and follow all directives from Management.

Job Descriptions & Requirements:

· Ensure compliance with company and industry policies and procedures.

· Maintain fruitful relationships with current customers and establish good relationships with new ones.

· Manage daily operations, especially customer service and finance activities, and make improvements as needed.

· Oversee and manage all aspects of the business such as HR, Sales and Operations.

· Review trade area and identify new market opportunities.

· Keep in line with company growth strategy.

· Meet or exceed company profit goals.

· Source, train, coach and develop staff.

· Address customer issues and concerns promptly.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Understand the market, competitors and brand environment.

· Assist in any ad-hoc duties when assigned.

Requirements:

· At least 5 years of managerial exposure.

· Excellent communication and writing skills.

· Strong problem solving and analytical skills.

· Excellent organizational and leadership skills.

· Ability to multitask and manage multiple projects at once.

· A drive to reach sales and service goals.

· Ability to strategize and plan ahead.

· Well verse in English and Mandarin to liaise with Mandarin speaking clients.

· Able to work shifts hours/weekends/public holiday.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Plan and execute in-store coaching sessions on products and sales techniques on regular basis
• Manage training schedule and developed training module and presentation materials
• Assist customers with finding products that meet their needs through in-person consultation
• Performing sales of elite hair care products and treatment services
• Performing hair care treatments services to customers
• Attending to customers' feedback

Job Requirements:

• Good interpersonal skills and communication qualities
• Energetic with positive attitude
• Team player with ability to cooperate with colleagues
• Pleasant well grommed and passionate
• At least 2 years of working experience in the related field
• Good coordination, communication, interpersonal and presentation skills
• Willing to work in retail hours ( 11am to 9pm) including weekend

we provides :

• Great salary + incentive packages
• Full training provided
• Full staff welfare and benefits

Only shortlisted candidates will be notified