6,280 Banking jobs in Singapore

In this role, you will be at the forefront of our client's banking services, providing personalized support to the valued customers. You will play a key role in ensuring customer satisfaction, while also identifying opportunities to enhance services and products. This position offers a competitive salary, generous shift allowances, and a pathway for professional growth and development within the organization.

What You'll Do:

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers' needs and provide appropriate solutions and attention.
• Identify cross-sell opportunities during customer interaction.
• Consistently deliver quality service to our customers to achieve total customer satisfaction.
• Solicit customers feedback and identify problem trends for improvement actions.

What We're Looking For:

• Prior experience in a call center or customer service environment is an advantage, but we welcome all dedicated candidates.
• Proficiency in MS Office applications is required to manage customer interactions and documentation effectively.

What We Offer:

• We provide a competitive salary with additional shift allowances.
• Comprehensive training will be provided to ensure you have the skills and knowledge to succeed.
• Ample opportunities for professional growth and development within our organization.
• Join a team that values collaboration, innovation, and commitment to excellence.

If you are ready to excel in a challenging and rewarding position where your contributions will make a real impact, we encourage you to apply Join us and help shape the future of banking through exceptional customer service

Kindly note that only shortlisted candidates will be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No E EA License No. 01C4394
• EA Registration No. R Ling Kai Jin)

About the Company: Join a prestigious international bank known for its commitment to excellence and customer service. As a member of the retail banking team, you'll have the opportunity to grow your career in a dynamic and supportive environment.

Position Title: Bank Teller/Customer Service Specialist

Contract Duration: 12-month, Renewable and Convertible

Working Hours: Hours are close to retail hours, and depending on branch business needs, you may be required to work on Saturdays.

Work Location: You will be based at branches across the island. While we aim to assign you to a branch closest to your residence, this may not always be guaranteed.

Main Responsibilities:

1. Customer Service:Greet and assist customers with their banking needs.
   
   Handle cash transactions, including deposits, withdrawals, and currency exchanges.
   
   Provide information and guidance on bank products and services.
   
   
2. Transaction Processing:Accurately process various financial transactions.
   
   Ensure compliance with bank policies and procedures.
   
   Balance cash drawers and reconcile discrepancies.
   
   
3. Account Management:Assist customers with opening and managing accounts.
   
   Update customer information as needed.
   
   Address customer inquiries and resolve issues promptly.
   
   
4. Sales and Referrals:Identify opportunities to cross-sell bank products and services.
   
   Refer customers to appropriate bank specialists for additional services.
   
   Meet or exceed sales and service goals.
   
   
5. Compliance and Security:Adhere to all bank policies, procedures, and regulatory requirements.
   
   Ensure the security and confidentiality of customer information.
   
   Monitor for suspicious activity and report any concerns.
   
   

Job Requirements:

1. Education: Diploma or above.
   
   
2. Experience:Previous experience in customer service or banking is a plus.
   
   
3. Skills:Excellent communication and interpersonal skills.
   
   Strong attention to detail and accuracy.
   
   Proficiency in basic computer applications.
   
   Ability to work efficiently in a fast-paced environment.
   
   
4. Attributes:Customer-focused with a friendly and professional demeanor.
   
   Honest and trustworthy with a strong sense of integrity.
   
   Ability to handle multiple tasks and prioritize effectively.
   
   

Benefits:

• Competitive salary package - Weekend shift allowance @$200/day, Overtime $0/hr, Meal allowance 300+/mth
• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunities for career advancement and professional development.
• Supportive and collaborative work environment.

About Greenlane: Greenlane is a recruiting firm based in Singapore, specializing in banking, trading, tech, and other industries.

EA Licence No.: 20C0261 | Registration No.: R

Unlock Your Potential in Banking

Cultivate and expand clients' financial portfolios, deliver tailored financial advice, and customize banking solutions to align with client requirements.

• Cultivate and expand clients' financial portfolios.
• Deliver tailored financial advice to support wealth management and growth.
• Customize banking solutions to align with client requirements.
• Welcome walk-in customers, ensuring exceptional service delivery.
• Nurture long-term client relationships by offering outstanding support.

Key Qualifications:

• Degree in any discipline.
• Excellent interpersonal and communication abilities.
• Passion for the Banking & Finance industry.
• Driven, proactive, and customer-centric approach.
• Ability to learn and adapt to new situations.

We offer comprehensive employment benefits, structured training, fast-track progression, and high earning potential. Take your career to the next level with a globally recognized bank.

• Provide excellent customer service by handling inbound calls and resolving issues on the first call.
• Address customer inquiries about banking products, accounts, and services in a professional and courteous manner.
• Help customers with problems and concerns related to their banking accounts or services, ensuring timely resolution and high levels of customer satisfaction.
• Identify opportunities to promote other bank products and services to customers, enhancing cross-sell and up-sell capabilities.

• Able to commit to shift hours and demonstrate flexibility in work schedule
• 1-2 years of relevant experience in customer-facing roles
• Degree in a relevant discipline, such as business administration or communications

Option #1: Weekends Shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (2 non-consecutive off-days per week, example: 1 weekday & 1 weekend depending on work schedule)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night (Example of work schedule)

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon pm/Tues pm/Wed OFF/Thurs pm/Fri pm/Sat pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Inbound call handling for Bank's Accounts servicing, campaigns, products enquiries and help desk enquiries

Fulfillment follow through on case handling and with customers;

Ensure group compliance & control standards are observed and met in the execution of customers' enquiries, transaction requests and maintaining confidentiality of Bank and customers' information

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a CAN-DO attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

- There will be an initial 6 - 7 weeks training programme whereby you will be required to pass a On the Job Training, Role-Play, Theory Assessment (on different banking products/services/CRM System Usage/Business Processes) in order to be posted to your work teams (2 attempts given).

- Minimum attendance required (95%) in order to pass the training programme.

Customer Service Officer (Call Centre)

Location: Changi / Jurong East (need to be comfortable with either location for first 3 months of training)

Contract: 12 Months (renewable / convertible) - 3 months training

Working days: 4 weekdays + 1 weekend

Working hours: Any 8 hours between 1PM to 12 Midnight; example 1PM to 10PM or 2PM to 11PM or 3PM to 12AM

Basic salary: Up to $3,800 + Shift Allowance

Job Description:

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.

• Ability to understand customers’ needs and provide appropriate solutions and attention.

• Identify cross-sell opportunities during customer interaction.

• Consistently deliver quality service to our customers to achieve total customer satisfaction.

• Solicit customers feedback and identify problem trends for improvement actions.

Requirements:

• Min. Diploma and above
• Experienced in call center settings / customer service experience
• Experienced in banking sectors

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. E • EA License No. 01C4394• Reg. Reg No: R (Lok Ding Hann)

Now Hiring: Personal Wealth Executive – Shape Financial Futures, Including Yours

Location: Islandwide

Working Hours: 5.5 Days | Branch Operating Hours

Compensation: Basic Salary + Monthly Allowance + Uncapped Quarterly Commission

Are you passionate about helping people make smarter financial decisions? As a Personal Wealth Executive, you'll play a key role in delivering personalized financial solutions to our mass-affluent clients. You'll receive comprehensive training, mentorship, and the tools you need to succeed—along with uncapped earnings potential.

• Provide trusted financial advisory and investment recommendations tailored to individual client needs.
• Cultivate and deepen meaningful relationships with an assigned portfolio of clients.
• Ensure all advisory processes, documentation, and compliance standards are followed, aligning with internal policies and regulatory requirements (e.g., FAA).

• A recognized University Degree or Local Diploma.
• Strong communication skills and confidence in managing client relationships
• Proven ability to meet or exceed sales targets in a performance-driven environment

• Accelerated Career Path with hands-on mentorship
• Performance-Based Rewards—your income reflects your success
• Join a dynamic team where your growth is our priority

Take the next step in your financial advisory career—apply now and make an impact where it counts.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits, and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to or click APPLY NOW

Just Recruit Singapore Pte Ltd | EA License No: Z

EA Personnel Name: Adrian Chung Jun Wen | EA Personnel No: R