5,050 Customer Relationships jobs in Singapore

Key Responsibilities:

• Develop and expand customer relationships to drive business growth.
• Promote import and export services, fostering trade volume expansion.
• Enhance existing accounts through targeted sales strategies.
• Maintain high service standards for current customers.
• Draft sales plans and collaborate with the team to meet goals.
• Conduct market research to inform pricing strategies and database development.
• Prepare customer quotations as requested and manage volume changes.
• Organize and execute sales campaigns to increase customer engagement.

Requirements:

• Minimum 'O' level or diploma in a relevant field.
• At least 2 years of experience in NVOCC or Freight Forwarding is preferred.
• Positive attitude and self-motivation are essential.
• Strong written and verbal communication skills.
• Intermediate computer proficiency is required.

As a Sales Executive, you will be responsible for expanding our customer base by securing new accounts. This role involves promoting import and export services, growing existing accounts by increasing trade volume, and meeting targets for customer visits.

We are seeking a highly skilled professional to fill the position of Contact Centre Officer .

This role involves working in a dynamic environment where you will be responsible for providing exceptional customer service through various communication channels.

• Coaching and developing team members to enhance their performance and productivity.
• Providing outstanding customer service via phone, email, and chat.
• Analyzing customer feedback to improve our services and processes.
• Collaborating with other departments to achieve business objectives.
• Staying up-to-date with industry trends and best practices to ensure we remain competitive.

The ideal candidate will possess strong analytical and problem-solving skills, with the ability to work effectively in a team.

Apart from your technical skills, we are looking for someone who shares our values and is passionate about making a difference in the lives of our customers.

This role requires a motivated individual who is eager to take on new challenges and deliver exceptional customer experiences.

Role Summary

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• We are seeking a results-driven Sales Development Associate to join our dynamic sales team.
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This role involves driving business growth by acquiring new customer relationships and expanding existing ones through effective communication and product knowledge.

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• Develop a deep understanding of our comprehensive flooring product portfolio, encompassing carpet tiles, luxury vinyl tiles, laminates, rugs, and more.
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• Engage with customers during roadshows and international exhibitions, fostering strong relationships and presenting our products in an engaging manner.
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• Acquire extensive product knowledge, highlighting unique selling points to effectively communicate benefits to customers.
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• Maintain and nurture existing customer relationships through proactive methods such as cold-calling and door-knocking.
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• Demonstrate exceptional emotional intelligence by understanding customer needs and providing tailored solutions.
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• Ability to interpret contract terms and assess their implications for both the company and the customer.
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• A minimum Diploma/Advanced/Higher/Graduate Diploma in Business Studies, Administration, Management, Marketing, or a related field.
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• At least 1 year of experience in a sales-related role.
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• Proficiency in English is mandatory.
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• Strong command of MS Office and internet-based reporting.
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• Competitive salary: SGD 2600 - SGD 3000 per month.
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• Company Van Allowance.
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• Fuel Card: SGD 500 value.
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• Cash Card for Expenses.
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• Mobile Phone Provided.
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• Laptop Included.
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• Performance-Based Incentives.
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• 7 days Annual leave + 1 day increment with each year of service.
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• 14 days Medical Leave.
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Monday-Friday: 9:00am-6:00pm

Saturday (half-day): 9:00am-1:00pm

The role of Outdoor Sales Executive is pivotal in managing and servicing customers within a designated account portfolio. This entails issuing daily orders based on customer requests, checking stock for timely deliveries, preparing quotations for existing and potential clients, ensuring prompt payments from customers within agreed credit terms, reviewing sales performance to meet or exceed targets, and representing the company at exhibitions, events, and demonstrations.

The Client Relations role focusing on Client Lifecycle Management at Biohackk is integral to increasing the lifetime value (LTV) of existing clients.

This role is dedicated to guiding clients through optimal programme pathways, ensuring they receive personalized recommendations to achieve better health outcomes. A major responsibility is encouraging annual commitments to Biohackk's "Advanced Blood Chemistry" analysis, which aids clients in monitoring and achieving their peak health state, thereby fostering recurring revenue and client retention.

This role involves deep collaboration with the Marketing team to effectively communicate the benefits of programme upgrades and annual health diagnostics, ensuring clients are engaged and informed about the best options to achieve their health goals.

• Client Engagement and Programme Optimization: Personalized Programme Recommendations : Conduct detailed consultations with clients to assess their current health status and satisfaction with existing programme, recommending upgrades that align better with their health goals.

Client Education and Support : Utilize marketing materials and strategies to educate clients about the benefits of consistent health monitoring and the advantages of higher-tier programme options.
- Annual Health Diagnostics Promotion: Annual Check-Up Encouragement : Actively promote the "Advanced Blood Chemistry" analysis, explaining its importance in monitoring and optimizing health outcomes.

Follow-Up and Retention Initiatives : Work closely with the Marketing team to develop campaigns and materials that highlight the benefits of annual diagnostics, encouraging repeat bookings and ongoing engagement.
- Revenue Growth and Retention: Programme Upselling : Use marketing insights to strategically encourage clients to consider more comprehensive health programme, demonstrating the long-term health benefits and personalized approach of these options.

Client Retention Strategies : Develop marketing-driven retention strategies to ensure clients are continuously engaged and see the value in returning each year for diagnostics and programme renewals.

The Client Relations role focusing on Client Lifecycle Management at Biohackk is integral to increasing the lifetime value (LTV) of existing clients.

This role is dedicated to guiding clients through optimal programme pathways, ensuring they receive personalized recommendations to achieve better health outcomes. A major responsibility is encouraging annual commitments to Biohackk's "Advanced Blood Chemistry" analysis, which aids clients in monitoring and achieving their peak health state, thereby fostering recurring revenue and client retention.

This role involves deep collaboration with the Marketing team to effectively communicate the benefits of programme upgrades and annual health diagnostics, ensuring clients are engaged and informed about the best options to achieve their health goals.

• Client Engagement and Programme Optimization: Personalized Programme Recommendations : Conduct detailed consultations with clients to assess their current health status and satisfaction with existing programme, recommending upgrades that align better with their health goals.
  Client Education and Support : Utilize marketing materials and strategies to educate clients about the benefits of consistent health monitoring and the advantages of higher-tier programme options.
  
• Annual Health Diagnostics Promotion: Annual Check-Up Encouragement : Actively promote the "Advanced Blood Chemistry" analysis, explaining its importance in monitoring and optimizing health outcomes.
  Follow-Up and Retention Initiatives : Work closely with the Marketing team to develop campaigns and materials that highlight the benefits of annual diagnostics, encouraging repeat bookings and ongoing engagement.
  
• Revenue Growth and Retention: Programme Upselling : Use marketing insights to strategically encourage clients to consider more comprehensive health programme, demonstrating the long-term health benefits and personalized approach of these options.
  Client Retention Strategies : Develop marketing-driven retention strategies to ensure clients are continuously engaged and see the value in returning each year for diagnostics and programme renewals.
  

Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,400 different calibres and the award of more than 430 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.

Are you passionate about developing successful business growth, building strategies, and aligning people and processes to achieve so? Would you like to support elevating the VIC client business by maximizing commercial results with an entrepreneurial mindset? If so, we would like to present to you the opportunity to join our Singapore team as the Client Relations Manager.

The primary mission of the Client Relations Manager is to support and cultivate the VIC client evolution, including expansion and retention in Singapore, thereby ensuring qualitative and sustainable growth.

You will be responsible for curating client journeys with a unique and targeted approach that continually engages, thereby taking the ultra-luxury experience to new heights. As well as deep dive into client analysis, transforming data into client-centric action plans.

You will be rostered at the boutique with sales responsibility.

• Develop own VIC portfolio by recruiting high potential clients into the brand
• Participating in Local and International Events and act as Maison Ambassador
• Develop High Watchmaking (>100 KEUR) segments by closing sales
• Provide strategic direction on VIC treatment and initiatives

• Provide and implement development initiatives and activities set forth by the Regional Retail and Marketing team to build client loyalty
• Manage and follow up with VIC clients watch care and repairs
• Take the lead in the implementation of in-boutique events and activations, working in collaboration with the Regional team.
• Work closely with the Retail and Marketing team to propose and coordinate unique VIC client experiences
• Prepare and analyze in-boutique events sales ROI and feedback as required
• Create and execute a plan to re-activate sleeping/inactive clients in the database

• Demonstrate ability to consistently achieve or exceed sales targets and KPI’s
• Develop business acumen that assesses and strategizes effectively based on data and local market intelligence
• Master expertise of the boutique business and assess local market opportunities to implement a proactive and effective sales and client development strategy

• Act as an expert and provide coaching and support to the team with their client portfolio
• Propose VIC client entertainment and engagement activities to the team
• Collaborate and support boutique team in the selling ceremony to increase sales
• Provide regular reports and qualitative feedback on client behavior, market context, and competition
• Fulfil sales associate responsibilities in the boutique, adhering to roster and including all operational and client relation matters

• You have a minimum of 10 years of professional experience, preferably in the luxury retail industry with previous commercial exposure and a business development background
• You have acquired an established network of loyal and qualitative clients to leverage
• You are a strategic thinker who anticipates challenges and develops varied-term solutions
• You have a strong customer focus and good client management knowledge
• You demonstrate an entrepreneurial spirit and take timely decisions with the ability to assess the risks involved
• You are creative and can handle and deal comfortably in a multinational environment
• You are a strong communicator with the ability to influence at all levels
• You are proficient in MS Office
• You speak English and Mandarin fluently

If your application is selected, we will give you an introductory call to explain further steps and discuss the opportunity. If things go well on both ends, you will have a chance to meet a few colleagues in the HR and Business teams in an individual interview.

• Learn the art of client relations through B2B sales.
• Build relationships face-to-face, onboard & support clients.
• No background needed – full coaching provided.
• Weekly payouts + unlimited commissions.
• Leadership development & career advancement.
• Fun, team-oriented culture with bonding & travel.

Our client is a leading energy company in Singapore. They are looking for a Client Relations Officer to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Manage a portfolio of customer accounts with ongoing support and engagement
• Prepare quotations, proposals, and customer-facing documents
• Assist in meeting team targets through excellent account service and follow-up
• Build strong, long-term relationships with clients to foster loyalty
• Coordinate with internal teams to ensure timely and accurate support
• Maintain documentation and records to ensure compliance with account processes

Requirements:

• Diploma in any discipline
• Service- or results-oriented with strong initiative
• Reliable, detail-oriented, and organised
• Excellent interpersonal and communication skills

We regret that only shortlisted candidate will be notified.

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