268 Uob jobs in Singapore
Senior Officer, Banking Operations
Posted today
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Job Description
Job Requirements
Ensure work accomplishment in strict compliance with Regulatory, Bank’s policies, guidelines and control.
Ensure timely and accurate service delivery in accordance with Service Level Agreement.
Monitor the all requests on data maintenance and reconcile periodically throughout the day. Additionally, track some of the other daily reports and perform reconciliation as needed.
Assist with other administrative, risk and control related activities as assigned.
Contribute to various process improvements and other projects as allocated.
Job Responsibilities
Experience in banking operations will be an added advantage.
Good command of written English.
Proficient in MS Office applications especially Excel and Word.
communicate well and work effectively with stakeholders
Good understanding of financial statements/financial spreading and financial ratios
Familiar with MAS Notices (credit-related)
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Private Banking Operations Specialist
Posted today
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Job Description
This role is to support the Private Banking COO in Singapore, ensuring that the team delivers on the BAU responsibilities efficiently and in a controlled environment.
Main job functions:
Loan Operations:
Set up Lombard Loan limits in the system
Process loan transactions including drawdowns and repayments
Execute inward and outward payments
Process FX Spot transactions
Deposit Management:
Handle Fixed Deposit (FD) placements and maturities
Ensure accurate booking and monitoring (Note: FD is not part of remittance)
Process DCI transactions in the Private Banking (PB) system
Liaise with Branch Operations to ensure consistency between PB and branch systems
Provide effective support to the Team Manager in managing business and clients’ requirements.
Ensure the execution of all daily tasks in adherence to Bank/Head Office/Compliance policies and departmental procedures through accurate and timely input
Ensure proper booking of transactions in the system and timely settlement of transactions.
Appropriate handling of RM and customer's queries.
Investigate on any errors/ discrepancies with transactions including settlements, ledger postings, limits etc.
Sort, file and retrieve transaction records.
Perform regular review and update of operating procedure in the changes to processes.
Support team in all audit engagements, risk reviews and process review as and when required.
Any other ad-hoc duties assigned by Supervisor/ Management and covering duties and responsibilities of staff in the event of an emergency/ absence.
Requirement:
Prior experience in back-office operations, loan transactions, remittance handling, and deposit management
Positive mindset, good attitudes and keen to learn with high motivation
Strong IT Skills (MS Office software)
Keen to learn and willing to multi-task independently
Great teamwork player
Seniority level:
Associate
Employment type:
Full-time
Job function:
Other
We are an equal opportunities employer and welcome applications from all qualified candidates.
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Banking Operations (Contract / Credit)
Posted today
Job Viewed
Job Description
Responsibilities (Maker and Checker role)
Resolving Singapore / Hong Kong customer/merchant’s charge disputes by correctly processing the end to end related activities according to different Card Associations (Visa, Mastercard, Amex, UnionPay and JCB) chargeback rules and timeframe.
These include:
Performing necessary pre-checks before processing a chargeback request
Reviewing whether transaction (transaction type, chargeback reason, timeframe and documents received) met the chargeback requirements set by Card Associations
Following up with customer/merchant for any clarification or missing documents
Performing the correct action required (Fraud reporting / Retrieval / Chargeback / Representments / Pre-arbitration / Arbitration / Pre-Compliance / Compliance) via internal bank system or Card Association platforms
Updating the chargeback details / action date / status in internal bank system and Excel Case Registers
Uploading / Downloading of chargeback documentation via the Card Association platform
Process financial adjustments if required (temp credit / temp credit reversal / deduction of chargeback amount) and updating customer/merchant via letter/ email
Creating / Reconciliating the financial general ledger entries generated during the process
Perform weekly monitoring and updates on outstanding cases reflected in internal bank system queues / Aging Reports / General Ledger listings / Card Association Platforms and action on the cases before it is due
Follow up on outstanding activities such as closure of chargeback cases, rejection reports and
Updating volume of the worked / incomplete / outstanding activities daily
Pre-processing / Post-processing (reconciliation of cases received, mailing / filing of documents, retrieval of reports, checking and updating of case status)
Ad hoc activities such as archival, liaising with Card Associations on chargeback rules, logging service ticket for system issues and answering general ledger enquiries
Replying to general chargeback queries customer/merchant might have regarding the transaction posted on the card
Liaising with internal departments regarding customer/merchant enquiries, special handling, clarification and exception cases
Manage ad-hoc project assigned by Team Manager
Escalate any discrepancy / deviation to the Team Manager
Assist Team Manager with various systems’ testing and prepare go-live documentation (e.g. Standard Operating Procedure)
Continuous review and improvement of processes to improve customer experience and TAT
Cross training via various functions at different locations to optimize team resources
Requirement
Experience in financial institutions, with Credit operations or knowledge would be an added advantage
Proficient in Microsoft office 365 i.e. Excel
Proficiency in English & Mandarin (read, written and spoken) as the work requires communications to be done in both Mandarin and English
Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.
PERSOL Singapore Pte Ltd • RCB No. E • EA License No. 01C4394 • EA Registration No. R (Derrick Tiew Yong Han)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.
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Analyst, Electronic Banking Operations
Posted 2 days ago
Job Viewed
Job Description
Responsibilities
- Perform deposit & withdrawal claims within the agreed Service Level Agreements
- Perform daily product settlement requests within the agreed Service Level Agreements.
- Perform daily exception monitoring.
- Perform funds reporting at stipulated timings.
- Perform any ad-hoc tasks as assigned from time to time and/or participate in UAT/Projects as and when required.
Requirements
- Good understanding of Electronic Banking services
- Able to communicate effectively and work in a team with others.
- Able to multi-task and manage priorities in a fast-changing environment.
- Possess strong analytical and problem-solving skills.
- Proficient in the use of MS Office.
- Meticulous individual with an eye for details
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to EVO Outsourcing Solutions Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at evo-sg.com/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.
Banking Operations (Contract / Credit)
Posted 9 days ago
Job Viewed
Job Description
Responsibilities (Maker and Checker role)
Resolving Singapore / Hong Kong customer/merchant’s charge disputes by correctly processing the end to end related activities according to different Card Associations (Visa, Mastercard, Amex, UnionPay and JCB) chargeback rules and timeframe.
These include:
- Performing necessary pre-checks before processing a chargeback request
- Reviewing whether transaction (transaction type, chargeback reason, timeframe and documents received) met the chargeback requirements set by Card Associations
- Following up with customer/merchant for any clarification or missing documents
- Performing the correct action required (Fraud reporting / Retrieval / Chargeback / Representments / Pre-arbitration / Arbitration / Pre-Compliance / Compliance) via internal bank system or Card Association platforms
- Updating the chargeback details / action date / status in internal bank system and Excel Case Registers
- Uploading / Downloading of chargeback documentation via the Card Association platform
- Process financial adjustments if required (temp credit / temp credit reversal / deduction of chargeback amount) and updating customer/merchant via letter/ email
- Creating / Reconciliating the financial general ledger entries generated during the process
- Perform weekly monitoring and updates on outstanding cases reflected in internal bank system queues / Aging Reports / General Ledger listings / Card Association Platforms and action on the cases before it is due
- Follow up on outstanding activities such as closure of chargeback cases, rejection reports and
- Updating volume of the worked / incomplete / outstanding activities daily
- Pre-processing / Post-processing (reconciliation of cases received, mailing / filing of documents, retrieval of reports, checking and updating of case status)
- Ad hoc activities such as archival, liaising with Card Associations on chargeback rules, logging service ticket for system issues and answering general ledger enquiries
- Replying to general chargeback queries customer/merchant might have regarding the transaction posted on the card
- Liaising with internal departments regarding customer/merchant enquiries, special handling, clarification and exception cases
- Manage ad-hoc project assigned by Team Manager
- Escalate any discrepancy / deviation to the Team Manager
- Assist Team Manager with various systems’ testing and prepare go-live documentation (e.g. Standard Operating Procedure)
- Continuous review and improvement of processes to improve customer experience and TAT
- Cross training via various functions at different locations to optimize team resources
Requirement
- Experience in financial institutions, with Credit operations or knowledge would be an added advantage
- Proficient in Microsoft office 365 i.e. Excel
- Proficiency in English & Mandarin (read, written and spoken) as the work requires communications to be done in both Mandarin and English
Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.
PERSOL Singapore Pte Ltd • RCB No. E • EA License No. 01C4394 • EA Registration No. R (Derrick Tiew Yong Han)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERM Banking Operations Officer #BJT
Posted today
Job Viewed
Job Description
Job Description:
- Process all trades related payments & receipt for all products
- Ensure outgoing funds are recorded and not exceed the trading limit
- Handle enquiries from trading representatives
- Any other duties which may be assigned from time to time
Application Procedures
Interested candidates, please email your resume to:
Attention: Jamie Tan Pei Zhen (CEI No. R )
Recruit Express Pte Ltd (EA No. 99C4599)
Tell employers what skills you haveCustomer Service Skills
Transparency
Attentive
Retail Banking
Time Management
Accountability
Commercial Banking
Banking
Team Player
Corporate Finance
Financial Services
Customer Service Experience
PERM Banking Operations Officer #BJT
Posted 9 days ago
Job Viewed
Job Description
Job Description:
- Process all trades related payments & receipt for all products
- Ensure outgoing funds are recorded and not exceed the trading limit
- Handle enquiries from trading representatives
- Any other duties which may be assigned from time to time
Application Procedures
Interested candidates, please email your resume to:
Attention: Jamie Tan Pei Zhen (CEI No. R )
Recruit Express Pte Ltd (EA No. 99C4599)
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Business Analyst (Banking Operations & Risk) (JD#10614)
Posted 16 days ago
Job Viewed
Job Description
Job Summary
We are looking for an experienced Risk Business Analyst to join a leading regional bank on a 12-month contract. This role supports the bank’s Risk Management and Group Technology & Operations teams, focusing on defining business requirements, designing end-to-end risk and control processes, and supporting the delivery of scalable, technology-enabled risk management solutions.
Mandatory Skill-set
- Bachelor’s degree in Engineering, Business, Finance, or a related discipline;
- Must have at least 10 years of experience in banking or consulting (7-9 years may be considered);
- Must have strong domain knowledge in Risk Management (Market Risk or Credit Risk);
- Must have strong analytical, quantitative, and problem-solving skills, with the ability to translate business analysis into practical and scalable solutions;
- Hands-on experience in Excel (macros, data analysis, dashboard mock-ups);
- Solid understanding of technology and operational processes in banking;
- Familiarity with change management and project management methodologies;
- Excellent stakeholder engagement, communication, and influencing skills;
- Self-driven, proactive, and able to work under minimal supervision while managing complex initiatives.
Desired Skill-set
- Exposure to Operational Risk, Product Control, or Balance Sheet Risk Management;
- Experience defining overall solution considerations such as scalability, maintainability, and operational risk;
- Knowledge of process improvement or automation methodologies;
- Strategic, resourceful, and able to thrive in dynamic and fast-paced environments.
Responsibilities
- Act as a trusted advisor to business stakeholders on risk management initiatives requiring technology, operations, risk, or legal enablement;
- Collaborate with architecture and technology teams to design high-level, scalable solutions that align with business objectives;
- Define and document business requirements, use cases, and “to-be” business processes;
- Conduct feasibility assessments and ensure solutions align with technology and risk strategy;
- Partner with cross-functional teams (Risk, Legal, Audit, HR, etc.) to plan, test, and deliver projects smoothly from concept to implementation;
- Conduct feasibility and impact assessments, ensuring alignment with enterprise technology and risk strategies;
- Support testing and implementation activities, including user acceptance and business readiness;
- Manage change requests, assess risks, and drive resolution for critical issues;
- Track system and process performance and recommend continuous improvements.
Should you be interested in this career opportunity, please send in your updated resume to at the earliest.
When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (
Confidentiality is assured, and only shortlisted candidates will be notified for interviews.
EA Licence No. 07C5639
Functional IT Project Manager (Retail Banking Operations & Customer Service...
Posted today
Job Viewed
Job Description
Bank Sector Client - Project Details: Customer Assisted Channels of Banking Technology Operations Function for Retail Banking Business: harmonization of the Retail Operations & contact centers. Typical delivery involves both platform migrations, new functionalities and the integration with other Group systems for BANKS in Singapore, Thailand, Malaysia, Indonesia and Vietnam.
Responsibilities:
The Functional Project Manager is responsible for the coordinated management of multiple related Projects. Accountable for delivering a Project or CR on time, within budget & scope, and meeting overall business objective. This individual will lead and coordinate cross-functional, cross-departmental, cross-company teams that are responsible for all aspects of a Project or CR, from Initiation to Closure.
The Functional Project Manager exemplifies the highest level of initiative and leadership skills and acts as a mentor for more junior members of the project, Has strong business domain knowledge in banking, excellent analytical and communication skills, and extensive experience in requirements gathering and process analysis to constantly find opportunities for Digital Servicing, Productivity improvements using Lean principles/straight through processing and Data Driven Actionable Insights
Overall Management & Business Analysis
Responsible for the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes Business, Contractor, Professional Services (Vendors) resources as well as Operations)
Develop and execute the overall project/CR plan, identify and schedule workstream deliverables, milestones and required activities and tasks, which in turn contribute to meeting the overall objectives of the Project/CR.
Understand interdependencies between Technology, Operations and Business needs, analyse and define functional and non-functional requirements and transition to Technology delivery manager/System analyst, Architects and BU specialists as required
Stakeholder Management
Work hand in hand with Business Specialist/manager and Technical Delivery Managers to manage stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment.
Scope Management
Manage all changes to the agreed scope of work. Review and assess all changes and impact to timeline and ensure all changes are approved by Programme Steering Committee (PSC) or appropriate Governance forum(s), including any Design Authority, Product Committee or similar.
Project Governance
Prepare Investment Approval requests and manage approval of Programme(s). Organise and facilitate PSC meetings, chair Project Working Group (PWG) meetings, including attendees from all required countries across the Region.
Risk and Issue Management
Manage the overall project/cr risk profile, track risk aging, work-through escalations, change governance and related issues. Implement the risk mitigation plans.
Process Adherence
Partner with relevant stakeholders in ensuring that the system development methodology (SDLC) is followed, and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach.
Project/CR Reporting
Measure, monitor and report progress to stakeholders at various levels of organisation across the enterprise with the right quality and consistency in content. Implement Project & CR communication plans and review status reports prepared by Project personnel and modify schedules or plans as required.
Pre-project Planning
Planning and managing the process with all key stakeholders to identify requirements for new projects and to manage the process up to the delivery of a project investment proposal to the Investment Committee.
Requirements Analysis & Elicitation
Collaborate with BU Specialists to elicit business requirements, Analyse and define functional and non-functional requirements based on business requirements and transition to System Analysts and ensure a clear and complete understanding of the requirements.
Solution Definition
Work with Solution Architect and System Analyst to translating business requirements to technical solution
Testing & Scope Management
Work with test Manager to translate business requirements into test scenarios and validate the end product according to the requirements specifications. Assist on operational impact and ensure affected areas embed in operational readiness plan
QR Management
Work with Boat owner to plan, monitor and manage end to end for the Quaterly Release Change requests
Requirements
Bachelors Degree, with background in Computer Science, or at least 8-10 years’ working experience as equivalent
Demonstrated 10-15 years’ progressive management experience, including large-scale Project & Programme Management.
Demonstrated strong Requirements analysis & documentation and Process Analysis & Design core skills
Proven capability of leading teams across sites and geographies.
Project Management Professional (PMP) / PRINCE II and Business Analysis certification is a plus.
Excellent vendor management skills
Ability to liaise and communicate effectively with both technical engineers and business users
A confident and self-aware leader with a high degree of independence
Direct responsibility of Project / Programme budgets of >$10 million
Executive-level communication skills with excellent written and verbal communication.
Ability to multi-task and perform well under pressure
Strong analytical and problem-solving skills, with attention to details
High level of drive, integrity, persistence, edge, can-do attitude, pro-activeness and maturity
Ability to influence, negotiate, lead and work as a team player to deliver
Key Domain/ Technical Skills
Experience in Retail Banking Domain, in particular projects involving project sponsors from Operations and Contact Centre
Functional Business Analysis skills – Capability Assessment & Transformation planning, Requirements Analysis & Elicitation, Translating requirements into test scenarios and validation
Project Management Skills
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