20 Baggage Handlers jobs in Singapore

Summary

The Ramp Agent, is responsible for the safe and efficient operation of a variety of Ground Support Equipment. This includes, but is not limited to, Tow Tractor, Belt Loader, Transporter, ULD Loader, Passenger Steps, Ambulift, Main Deck Loader and other specialized equipment used in airport operations. The role demands a high level of attention to detail, strict adherence to safety protocols, and the ability to work under tight schedules to ensure timely aircraft ground operations.

Duties and Responsibilities

• Operate all equipment and vehicles within the permitted classes safely and efficiently
• Conduct pre- and post-operation inspections of equipment, report any malfunctions or damages immediately to supervisor
• Preform Foreign Object Debris (FOD) walk on aircraft parking stand
• Perform manual marshalling or operate Aircraft Docking Guidance System (ADGS) at aircraft parking stands
• Place and remove aircraft wheel chocks and safety cones based on airlines' requirement
• Ensure that all vehicles and equipment are free of Foreign Object Debris (FOD)
• Perform general loading and unloading operations, ensuring proper handling and placement to avoid damage.
• Perform duty on docking and withdrawing of Passenger Loading Bridge (PLB)
• Read and interpret Container Pallet Message (CPM) & Loading Instruction Report (LIR)
• Act as mentor to new recruits in the organization
• Ensure compliance with all workplace safety and health policies and security protocols, including the proper use of personal protective equipment (PPEs)
• During flight handling, also assist to load/unload when assigned
• Adhere to airport authority rules & regulation, dnata Ground Operation Manual (dGOM) and airlines GOM
• Complete ad-hoc tasks and other duties, as assigned by management

Requirements

• Minimum secondary education and above
• Must possess minimum LTA Class 3 driving license or any state driving licence equivalent to LTA Class 3
• Able to obtain Airfield Driving Permit (ADP) after attending the Airfield Rules & Regulations Course (ARRC) conducted by internal trainer, and passing CAG Airfield Rules Test (ART) and Airside Driving & Safety Compliance Test (ADSCT).
• Able to obtain Airfield Driving Permit Class 'A' after attending the Passenger Loading Bridge Course conducted by internal trainer, and passing CAG Passenger Loading Bridge Test.
• Able to upgrade Airfield Driving Permit after attending internal Class 4D and Class 5S Training, and passing respective driving test conducted by internal instructor and tester

Summary

The Ramp Agent, is responsible for the safe and efficient operation of a variety of Ground Support Equipment. This includes, but is not limited to, Tow Tractor, Belt Loader, Transporter, ULD Loader, Passenger Steps, Ambulift, Main Deck Loader and other specialized equipment used in airport operations. The role demands a high level of attention to detail, strict adherence to safety protocols, and the ability to work under tight schedules to ensure timely aircraft ground operations.

Duties and Responsibilities

• Operate all equipment and vehicles within the permitted classes safely and efficiently
• Conduct pre- and post-operation inspections of equipment, report any malfunctions or damages immediately to supervisor
• Preform Foreign Object Debris (FOD) walk on aircraft parking stand
• Perform manual marshalling or operate Aircraft Docking Guidance System (ADGS) at aircraft parking stands
• Place and remove aircraft wheel chocks and safety cones based on airlines’ requirement
• Ensure that all vehicles and equipment are free of Foreign Object Debris (FOD)
• Perform general loading and unloading operations, ensuring proper handling and placement to avoid damage.
• Perform duty on docking and withdrawing of Passenger Loading Bridge (PLB)
• Read and interpret Container Pallet Message (CPM) & Loading Instruction Report (LIR)
• Act as mentor to new recruits in the organization
• Ensure compliance with all workplace safety and health policies and security protocols, including the proper use of personal protective equipment (PPEs)
• During flight handling, also assist to load/unload when assigned
• Adhere to airport authority rules & regulation, dnata Ground Operation Manual (dGOM) and airlines GOM
• Complete ad-hoc tasks and other duties, as assigned by management

Requirements

• Minimum secondary education and above
• Must possess minimum LTA Class 3 driving license or any state driving licence equivalent to LTA Class 3
• Able to obtain Airfield Driving Permit (ADP) after attending the Airfield Rules & Regulations Course (ARRC) conducted by internal trainer, and passing CAG Airfield Rules Test (ART) and Airside Driving & Safety Compliance Test (ADSCT).
• Able to obtain Airfield Driving Permit Class ‘A’ after attending the Passenger Loading Bridge Course conducted by internal trainer, and passing CAG Passenger Loading Bridge Test.
• Able to upgrade Airfield Driving Permit after attending internal Class 4D and Class 5S Training, and passing respective driving test conducted by internal instructor and tester

We are seeking a Customer Service Officer to join our team at the Airport in Singapore.

The successful candidate will be responsible for leading a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction.

The ideal candidate will have excellent leadership skills, a good command of written and spoken English, and a pleasant disposition with good interpersonal skills.

Responsibilities:

• Oversee and lead a team in managing daily operations.
• Guide, develop, motivate, and mentor staff.
• Ensure compliance with safety, security, and standard operating procedures.
• Assist the Duty Manager in daily deployment.

Requirements:

• Diploma in any discipline.
• Good command of written and spoken English.
• Pleasant disposition and good interpersonal skills.
• Team player in a fast-paced environment.
• Independent and able to multi-task.
• Able to prioritise tasks effectively.
• Able to work on Rotating shifts.

As an Airport Transfer Planner, you will be responsible for planning and dispatching airport transfers at SIN Changi airport. This is a fast-paced role that requires excellent customer service skills and the ability to work in a team environment.

The ideal candidate will have experience in customer-facing roles, particularly in the transport industry. You should be organized and tech-savvy, with the ability to multitask and prioritize tasks effectively.

• Plan and dispatch airport transfers
• Handle VIP clients and corporate bookings
• Ensure smooth operations with drivers

• Excellent customer service skills
• Experience in customer-facing roles, particularly in transport
• Organized and tech-savvy
• Able to work shifts, including weekends

This role offers a rewarding and challenging opportunity to grow your career in a fast-paced environment. As part of our team, you will have access to ongoing training and development opportunities, as well as regular feedback and coaching from experienced colleagues.

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your resume for consideration. We look forward to hearing from you.

Ramp Operations Manager Job Description

At our organization, we are seeking a highly motivated and organized individual to join us as a Ramp Operations Manager.

Key Responsibilities:

• Maintain compliance with mandatory documentation requirements for working in Changi Airport, including the Airport Pass administered by Airport Police.
• Work rotational shifts, adapting to varying schedules and time zones (e.g., week 1 - 0800H to 1700H, week 2 - 1300H to 2200H, etc.).
• Operate in a dynamic work environment exposed to weather elements, without shelter at the airport tarmac, under rain or sun.
• Develop effective communication skills in English to liaise with various stakeholders operating at the flights.
• Possess basic literacy in Microsoft Office, particularly in generating and submitting daily operational and incident reports.
• Act as the primary point of contact for client operational counterparts, coordinating and implementing changes as directed.
• Bonus points for holding a valid Airfield Driving Permit (ADP).

Required Skills and Qualifications:

• Warehousing
• Weather management
• Microsoft Office proficiency
• Microsoft Excel expertise
• 3PL experience
• DNA understanding
• Administrative work capabilities
• Literacy in multiple languages
• Theatre knowledge
• Inventory management skills
• Police procedures awareness
• ISO 9001 certification
• Cashiering skills
• Customer service excellence
• Staff development abilities

Benefits:

Working at our organization offers numerous benefits, including:

• A competitive salary package
• Opportunities for professional growth and development
• A dynamic and supportive work environment
• A comprehensive benefits program

Others:

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and organized individual looking for a challenging role, please apply today!

Job Title: Airport Operations Assistant

Description:

The Airport Operations Assistant is a vital role that involves overseeing the daily activities of baggage handlers and other support staff. This includes ensuring the timely and accurate processing of baggage, coordinating with airlines, ground handling agents, and other stakeholders, as well as addressing and resolving baggage-related customer complaints and issues.

Requirements:

• A minimum Diploma in Aviation/Aerospace related disciplines or other relevant qualifications;
• Comfortable working with rotating shifts, including morning, afternoon, and overnight shifts;

Benefits:

This role offers a salary ranging from $2.5k + Additional Shift and OT allowance, as well as the opportunity to work with a full-time schedule and sign-on bonus.

Additional Information:

As an Airport Operations Assistant, you will be part of a dynamic team working together to ensure the smooth operation of airport processes. If you are comfortable with shift work, have relevant qualifications, and are looking for a challenging role, this could be the perfect opportunity for you.

Skills and Qualifications:

• Aircraft Management;
• Airport Operations Management;
• Aircraft Systems;
• Baggage Handling System;
• Baggage Loading and Unloading Administration;
• Airport Service Quality Management;
• Aviation Industry;
• Airport Management;
• Airports;
• Aircraft;
• Airport Operations;
• Baggage Handling Operations;
• Baggage Services Management;

Working Conditions:

This role involves working 44 hours per week over 6 days, with rotating shifts, including morning, afternoon, and overnight shifts. The location is Changi.

Contact:

Please submit your resume and any supporting documents for consideration. Only shortlisted candidates will be notified.

• Monitor and update real-time ground situations at all key touchpoints in all terminals from the TMC via CCTV, in accordance with SOPs.
• Process all Porter Service request(s) and ensure the respective Operations Supervisor fulfills the service.
• Coordinate and support overall, trolley, taxi, and porter operations.
• Act as coordinator between the Duty Manager and the Duty Terminal Manager/TMC Operations Cells during extraordinary operations matters that may arise.
• Assist the Terminal Manager/Duty Manager with incident/accident investigation by extracting CCTV footages.
• Provide ad hoc administrative support to the Duty Ops Manager when required.
• Alert the respective duty Supervisor on key events of the day.

• Monitor the supply and demand of trolleys using associated systems.
• Perform routine checks as stipulated in the SOP.
• Activate Operations Supervisor for replenishment of trolleys and/or clearing of unused trolleys when required.
• Provide regular updates to CAG using relevant platforms on real-time trolleys levels at designated locations.
• Receive direct information and report any incidents related to trolley operations to the Operations Supervisor for prompt response and assistance.

• Monitor the supply and demand of taxis using associated systems.
• Activate taxi supply when necessary, including phone calls to taxi operators and urgent calls.
• Ensure all terminal workstations and TMS area functioning, including verifying and updating the accuracy of information in the taxi systems.
• Observe and report the status of passenger queue, ensuring appropriate actions are taken to accommodate passengers in queue.
• Plan for taxi supplies and take appropriate action in the administration of taxi coordination.

• Generate service utilization reports.
• Cover Operations Supervisor's duties as assigned.
• Cover Duty Manager's duties in their absence for coordination.
• Undertake ad hoc quality/operations improvement projects/tasks as assigned.

• Diploma in Science/Engineering/Supply Chain or equivalent.
• Minimum 2 years of supervisory experience in quality/operations functions.
• Possess good interpersonal, communication, and organizational skills.
• Confident in managing and influencing stakeholders in TMC.
• Adaptable to change and a good team player.
• Microsoft proficient.
• Able to work on shift duty.
• Able to obtain an Airport Pass (Airside).

• Understanding airside operations and adhering to guidelines.
• Driving company vehicles to collect and send baggage within airport proximity.
• Maintaining vehicle safety and ensuring they are in good working condition.
• Assisting with baggage wrapping services.
• Providing excellent customer service and promoting a positive team environment.

• Possess a Class 3/3A driving license.
• Able to work on shift rotation, weekends, and public holidays.
• Familiarity with Changi Airport's rules and regulations is an advantage.
• Physically fit to perform tasks.
• Required to wear safety vest and shoes.
• Pro-active, dynamic, dedicated, and responsible.

• Gain exclusive knowledge of airside layout.
• Understand the workings of an exclusive terminal.
• Work in a fun and dynamic environment.
• Enjoy airport discounts.

Job Summary:

We are seeking a reliable and skilled Driver to manage airport import/export tasks, warehouse transfers, and general deliveries.