3,107 Customer Service Supervisors jobs in Singapore

Job Mandate

The Client Relations Associate is primarily responsible for providing customer service related to account opening, time deposits, client inquiries, after-sales service, and the accurate, efficient, and timely processing of over-the-counter transactions such as deposits, withdrawals, payments, foreign currencies, remittances, and miscellaneous transactions.

Duties & Responsibilities

1. Performs start and end of day banking activities.
2. Processes over-the-counter transactions related to cash and check deposits, withdrawals, encashments, foreign currencies, remittances, and other miscellaneous transactions, with decision-making authority up to $30K SGD.
3. Monitors maturities of Time Deposits and coordinates with clients for instructions.
4. Briefs and orients prospective clients on bank products and services, cross-sells bank products, and provides active assistance to clients.
5. Acts as Junior Marketing Officer, organizing and supporting marketing events, engaging with clients, and serving as an alternate for Loans Operations and Treasury Operations, as well as a Liaison Officer for Singapore clients and branches in the Philippines.
6. Ensures confidentiality of passwords in all assigned systems and compliance with the bank’s policies, procedures, KYC and AMLA requirements, Data Privacy, and Service Quality Standards.
7. Handles small projects and performs other duties as assigned.

• Attend to incoming calls
• Attend to visitors and handle all enquiries
• Manage the auto-gate intercom and the public address system
• Attend to all incoming faxes and mails from letterbox
• Maintain a good filing system and records.

• Handle the admission, discharge, booking and coordination of transport for the residents
• Arrange for financial counselling
• Ensure that the residents' records are updated and properly maintained
• Ensure all charges are correctly keyed into the CURA System before invoices are generated
• Send out invoices and track accounts receivables
• Generate receipts upon receiving payment
• Prepare day end report
• Update E bed status in IRMS
• Update residents' hospitalization and home leave
• Coordinate and email prescriptions to Polyclinics
• Coordinate with family for subsidy application and for the social report
• Renew HHMT
• Update RAF
• Draft letter to payer for changes in RAF, to be signed by the Operations Manager
• Coordinate with doctor for PGDAS, IDAPE, Eldershield, memo for discharge and medical report for subsidy application

• Coordinate with the Nursing Department for the services and consumables required and used by the residents and ensure that all these items are keyed into the CURA System, as well as any special meals ordering
• Coordinate with the Nurse Managers for bed assessment and functional status report for subsidy application
• Coordinate with the Physiotherapists for PT report for purpose of subsidy application
• Email discharge notice to respective nursing level
• Handle client's feedbacks and re-direct the feedback to the respective Departmental Head
• Print of wound photos sticker labels and prescriptions
• Attend to resident/family needs (e.g. purchase of ripple mattress and additional PT session)

• Possess "O" Level / "A" Level Certificate or a Diploma in Business or its equivalent
• Have at least 1 year of relevant working experience in the Nursing Home or healthcare industry
• Able to work on alternate Saturday
• Able to work onsite in Bukit Panjang area.

Job Description :

• Develop and execute a strategic sales plan to identify and target potential commercial customers within assigned territories
• Generate leads through various channels , including cold calling, networking, referrals, and attending industry events
• Build and maintain strong relationships with key decision-makers and stakeholders within prospective customer organisations
• Conduct thorough needs assessments to understand customers' energy requirements and tailor solutions to meet their specific needs
• Present and demonstrate the value proposition of our electricity solutions, highlighting cost savings, efficiency improvements, and sustainability benefits
• Negotiate and close sales contracts , ensuring favourable terms and conditions for both the customer and the company
• Collaborate with internal teams , including Operations, Billing, Product & Business Analysis, and among others, to ensure seamless delivery of solutions and exceptional customer experience
• Stay informed about industry trends, market conditions, and competitive landscape to effectively position our offerings
• Achieve and exceed sales targets , consistently delivering on revenue and growth objectives
• Provide regular sales updates to management and market intelligence, highlighting key challenges, and opportunities

Minimum Requirements :

• Minimum Diploma in Business, Marketing, or a related field
• Proven experience in B2B sales , preferably within the energy or utilities sector
• Commercially savvy
• Strong understanding of electricity solutions and the commercial energy market
• Excellent communication, negotiation, and presentation skills
• Ability to build and maintain relationships with diverse stakeholders
• Energetic
• Self-motivated
• Goal-oriented
• Able to work independently
• Accepts responsibility
• Plan and think strategically
• Creative and innovative
• Proficiency in using CRM software and other sales tools
• Willingness to travel as needed to meet with customers and attend industry events
• Working Hours: 8.30am – 6.00pm (Monday – Friday)

Working Location : Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

We are seeking a professional to take on the role of Client Service Consultant.

• Key Responsibilities:
•    Coordinate service tasks, verify warranty coverage, and ensure timely vehicle servicing.
•    Handle customer inquiries, explain service terms, and manage complaints professionally.
•    Maintain client relationships, negotiate deals, and support leasing opportunities.
•    Manage documentation, issue invoices, and coordinate with admin staff for payments and records.
•    Oversee vehicle inspections and workshop logistics.
•    Perform miscellaneous operational duties as assigned.

Requirements:

The ideal candidate will have excellent communication skills, be able to multitask, and possess a motivated personality. A Class 3 Driving licence is also required.

Additional Skills:

Wealth Accumulation, Territory Management, Financial Acumen, Automotive Repair, Team Leadership, System Administration, Warranty, Automotive Industry, Financial Analysis, Automotive Sales, Consulting, Customer Services, Six Sigma, Financial Services

Our client is a leading energy company in Singapore. They are looking for a Client Relations Officer to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Manage a portfolio of customer accounts with ongoing support and engagement
• Prepare quotations, proposals, and customer-facing documents
• Assist in meeting team targets through excellent account service and follow-up
• Build strong, long-term relationships with clients to foster loyalty
• Coordinate with internal teams to ensure timely and accurate support
• Maintain documentation and records to ensure compliance with account processes

Requirements:

• Diploma in any discipline
• Service- or results-oriented with strong initiative
• Reliable, detail-oriented, and organised
• Excellent interpersonal and communication skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address:

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Job Description :

· Managing a portfolio of commercial accounts

· Prepare sales quotations and presentations to customers and prospects

· Achieve monthly and annual sales targets

· Develop and maintain strong business relationships with customers to build up loyalty

· Provide timeliness before and after-sales support to customers

· Compliance to administrative requirements on account management

· Any other duties as assigned from time to time

Requirements :

· Diploma in any discipline

· Sales-driven

· Highly reliable and meticulous

· Strong communication/ people skills

· Strong team player

· Active listener

· Effective problem-solver

Working Location : Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

To support the Admin Manager in the day-to-day management of the reception, administration and others supporting duties.

Reception duties

• Attend to incoming calls
• Attend to visitors and handle all enquiries
• Manage the auto-gate intercom and the public address system
• Attend to all incoming faxes and mails from letterbox
• Maintain a good filing system and records.

Administrative duties

• Handle the admission, discharge, booking and coordination of transport for the residents
• Arrange for financial counselling
• Ensure that the residents' records are updated and properly maintained
• Ensure all charges are correctly keyed into the CURA System before invoices are generated
• Send out invoices and track accounts receivables
• Generate receipts upon receiving payment
• Prepare day end report
• Update E bed status in IRMS
• Update residents' hospitalization and home leave
• Coordinate and email prescriptions to Polyclinics
• Coordinate with family for subsidy application and for the social report
• Renew HHMT
• Update RAF
• Draft letter to payer for changes in RAF, to be signed by the Operations Manager
• Coordinate with doctor for PGDAS, IDAPE, Eldershield, memo for discharge and medical report for subsidy application

Other duties

• Coordinate with the Nursing Department for the services and consumables required and used by the residents and ensure that all these items are keyed into the CURA System, as well as any special meals ordering
• Coordinate with the Nurse Managers for bed assessment and functional status report for subsidy application
• Coordinate with the Physiotherapists for PT report for purpose of subsidy application
• Email discharge notice to respective nursing level
• Handle client's feedbacks and re-direct the feedback to the respective Departmental Head
• Print of wound photos sticker labels and prescriptions
• Attend to resident/family needs (e.g. purchase of ripple mattress and additional PT session)

Job Requirements

• Possess "O" Level / "A" Level Certificate or a Diploma in Business or its equivalent
• Have at least 1 year of relevant working experience in the Nursing Home or healthcare industry
• Able to work on alternate Saturday
• Able to work onsite in Bukit Panjang area.

Job Scope:

• Meeting clients
• Calling and prospecting potential clients
• Sales

Requirements:

• Fresh Graduates are welcome
• Determine, responsible, focus, target driven
• Degree or local diploma holder in any field
• Able to communicate well

Job Type: Full-time

Benefits:

• Employee assistance programme
• Flexible schedule

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Work Location: In person