4,821 Customer Service Supervisors jobs in Singapore

The Client Relations role focusing on Client Lifecycle Management at Biohackk is integral to increasing the lifetime value (LTV) of existing clients.

This role is dedicated to guiding clients through optimal programme pathways, ensuring they receive personalized recommendations to achieve better health outcomes. A major responsibility is encouraging annual commitments to Biohackk's "Advanced Blood Chemistry" analysis, which aids clients in monitoring and achieving their peak health state, thereby fostering recurring revenue and client retention.

This role involves deep collaboration with the Marketing team to effectively communicate the benefits of programme upgrades and annual health diagnostics, ensuring clients are engaged and informed about the best options to achieve their health goals.

• Client Engagement and Programme Optimization: Personalized Programme Recommendations : Conduct detailed consultations with clients to assess their current health status and satisfaction with existing programme, recommending upgrades that align better with their health goals.
  Client Education and Support : Utilize marketing materials and strategies to educate clients about the benefits of consistent health monitoring and the advantages of higher-tier programme options.
  
• Annual Health Diagnostics Promotion: Annual Check-Up Encouragement : Actively promote the "Advanced Blood Chemistry" analysis, explaining its importance in monitoring and optimizing health outcomes.
  Follow-Up and Retention Initiatives : Work closely with the Marketing team to develop campaigns and materials that highlight the benefits of annual diagnostics, encouraging repeat bookings and ongoing engagement.
  
• Revenue Growth and Retention: Programme Upselling : Use marketing insights to strategically encourage clients to consider more comprehensive health programme, demonstrating the long-term health benefits and personalized approach of these options.
  Client Retention Strategies : Develop marketing-driven retention strategies to ensure clients are continuously engaged and see the value in returning each year for diagnostics and programme renewals.
  

Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,400 different calibres and the award of more than 430 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.

Are you passionate about developing successful business growth, building strategies, and aligning people and processes to achieve so? Would you like to support elevating the VIC client business by maximizing commercial results with an entrepreneurial mindset? If so, we would like to present to you the opportunity to join our Singapore team as the Client Relations Manager.

The primary mission of the Client Relations Manager is to support and cultivate the VIC client evolution, including expansion and retention in Singapore, thereby ensuring qualitative and sustainable growth.

You will be responsible for curating client journeys with a unique and targeted approach that continually engages, thereby taking the ultra-luxury experience to new heights. As well as deep dive into client analysis, transforming data into client-centric action plans.

You will be rostered at the boutique with sales responsibility.

• Develop own VIC portfolio by recruiting high potential clients into the brand
• Participating in Local and International Events and act as Maison Ambassador
• Develop High Watchmaking (>100 KEUR) segments by closing sales
• Provide strategic direction on VIC treatment and initiatives

• Provide and implement development initiatives and activities set forth by the Regional Retail and Marketing team to build client loyalty
• Manage and follow up with VIC clients watch care and repairs
• Take the lead in the implementation of in-boutique events and activations, working in collaboration with the Regional team.
• Work closely with the Retail and Marketing team to propose and coordinate unique VIC client experiences
• Prepare and analyze in-boutique events sales ROI and feedback as required
• Create and execute a plan to re-activate sleeping/inactive clients in the database

• Demonstrate ability to consistently achieve or exceed sales targets and KPI’s
• Develop business acumen that assesses and strategizes effectively based on data and local market intelligence
• Master expertise of the boutique business and assess local market opportunities to implement a proactive and effective sales and client development strategy

• Act as an expert and provide coaching and support to the team with their client portfolio
• Propose VIC client entertainment and engagement activities to the team
• Collaborate and support boutique team in the selling ceremony to increase sales
• Provide regular reports and qualitative feedback on client behavior, market context, and competition
• Fulfil sales associate responsibilities in the boutique, adhering to roster and including all operational and client relation matters

• You have a minimum of 10 years of professional experience, preferably in the luxury retail industry with previous commercial exposure and a business development background
• You have acquired an established network of loyal and qualitative clients to leverage
• You are a strategic thinker who anticipates challenges and develops varied-term solutions
• You have a strong customer focus and good client management knowledge
• You demonstrate an entrepreneurial spirit and take timely decisions with the ability to assess the risks involved
• You are creative and can handle and deal comfortably in a multinational environment
• You are a strong communicator with the ability to influence at all levels
• You are proficient in MS Office
• You speak English and Mandarin fluently

If your application is selected, we will give you an introductory call to explain further steps and discuss the opportunity. If things go well on both ends, you will have a chance to meet a few colleagues in the HR and Business teams in an individual interview.

• Learn the art of client relations through B2B sales.
• Build relationships face-to-face, onboard & support clients.
• No background needed – full coaching provided.
• Weekly payouts + unlimited commissions.
• Leadership development & career advancement.
• Fun, team-oriented culture with bonding & travel.

Our client is a leading energy company in Singapore. They are looking for a Client Relations Officer to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Manage a portfolio of customer accounts with ongoing support and engagement
• Prepare quotations, proposals, and customer-facing documents
• Assist in meeting team targets through excellent account service and follow-up
• Build strong, long-term relationships with clients to foster loyalty
• Coordinate with internal teams to ensure timely and accurate support
• Maintain documentation and records to ensure compliance with account processes

Requirements:

• Diploma in any discipline
• Service- or results-oriented with strong initiative
• Reliable, detail-oriented, and organised
• Excellent interpersonal and communication skills

We regret that only shortlisted candidate will be notified.

Email Address:

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R Hew Lee Dea)

Propseller Pte Ltd is hiring a Full time Client Relations Officer role in Kallang, Singapore. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Morning, Afternoon
• Tuesday: Morning, Afternoon
• Wednesday: Morning, Afternoon
• Thursday: Morning, Afternoon
• Sunday: Morning, Afternoon
• Expected salary: $3,600 - $3,900 per month
• This role is an urgent hire

Join our team as a Client Relations Associate, where you'll play a key role in building strong connections with customers and ensuring their needs are met with care and efficiency.

Responsibilities

• Engage with clients via phone, email and in person to address enquiries
• Assist in onboarding new customers and guiding them through products/services
• Maintain positive relationships to encourage repeat business
• Work closely with internal teams to ensure smooth service delivery
• Keep records updated and prepare simple reports on client interactions

Requirements

• Diploma/Degree in Business, Marketing or related field
• Good communication and interpersonal skills
• Friendly, approachable and customer-focused attitude
• Organised and able to manage multiple tasks at once
• No prior experience required—training will be provided

Benefits

• Competitive salary and incentives
• Supportive team environment
• Opportunities to develop communication, problem-solving and service skills
• Career growth potential

Job Types: Full-time, Permanent, Fresh graduate

Pay: $3, $5,000.00 per month

Benefits:

• Health insurance
• Professional development

Work Location: In person

Location: Central, Singapore

Job Type: Full-Time

We are seeking a motivated and detail-oriented Client Relations Executive to join our dynamic sales team. You will provide administrative support to assist in managing client relationships and ensure smooth communication between clients and the sales team.

This is a great opportunity for someone looking to develop their career in client relations and sales.

Responsibilities:

• Assist with managing client inquiries, concerns and requests via email, phone, or in-person. Ensure timely and professional responses to client communications.
• Organise and update client files and sales records.
• Assist in onboarding new clients by preparing necessary materials, setting up meetings and ensuring clients have all the information they need to get started.
• Regularly follow up with clients to ensure satisfaction with products or services.
• Help prepare reports for the sales team or management regarding sales performance, lead progress and client feedback.
• Schedule meetings, prepare meeting agendas and take notes during client meetings as required.

Qualifications:

• Local Diploma or Degree in Marketing, Business or equivalent.
• No experience and fresh graduates are welcome.
• Strong written and verbal communication skills.
• Knowledgeable in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent organisational and time management abilities.
• Ability to handle multiple tasks and prioritise effectively.
• Strong attention to detail and problem-solving skills.

Personal Attributes:

• Friendly, professional and customer-focused attitude.
• Proactive and eager to learn.
• Ability to work independently as well as in a team-oriented environment.
• High level of professionalism and discretion in handling confidential information.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Collaborative, team-oriented work environment.
• Overseas training program
• Hybrid work arrangements

Job Types: Full-time, Fresh graduate

Pay: $3, $5,600.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Parental leave
• Professional development

Work Location: In person

Date: Aug 22, 2025

Location:Singapore, Singapore, PH

Business Unit: Office of the President

Department: Operations

The Client Relations Associate is primarily responsible for providing customer service relative to account opening, time deposits, client inquiries, after sales service, accurate, efficient and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign currencies, remittances and miscellaneous transactions.

The Responsibilities we will trust you with:

• Performs start and end of day banking activities.
• Processes Fund transfers/CBL and over-the-counter transactions pertaining to cash and check deposits, withdrawals, encashments, foreign currencies, inward/outward remittances and other miscellaneous transactions and makes decisions up to $ 30K SGD.
• Monitors maturities of Time Deposits and coordinates with clients for instructions.
• Briefs, orients prospective clients on bank products and services, cross-sells bank products and provides service by actively volunteering assistance.
• Acts as Junior Marketing Officer, organize and support marketing events, speaks with clients and as an alternate for Loans Operations and Treasury Operations and as Liaison Officer for Singapore clients and branches in the Philippines.
• Ensures confidentiality of own password in all assigned systems and compliance to Bank's policies and procedures, KYC and AMLA requirements, Data Privacy and Service Quality Standards of the bank.
• Handles small projects and performs other duties assigned from time to time.

The Qualifications you should have:

• Bachelor's degree relevant to the job, preferably in Business Management
• Three (3) years customer service experience from a bank having sufficient experience to respond and assist customers with inquiries and process transactions correctly and efficiently in accordance with policies and procedures including KYC requirements.
• Effective oral and written communications skills
• Good problem solving and numerical skills

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 22715

Join our team as a Client Relations Associate, where you'll play a key role in building strong connections with customers and ensuring their needs are met with care and efficiency.

Responsibilities

• Engage with clients via phone, email and in person to address enquiries
• Assist in onboarding new customers and guiding them through products/services
• Maintain positive relationships to encourage repeat business
• Work closely with internal teams to ensure smooth service delivery
• Keep records updated and prepare simple reports on client interactions

Requirements

• Diploma/Degree in Business, Marketing or related field
• Good communication and interpersonal skills
• Friendly, approachable and customer-focused attitude
• Organised and able to manage multiple tasks at once
• No prior experience required—training will be provided

Benefits

• Competitive salary and incentives
• Supportive team environment
• Opportunities to develop communication, problem-solving and service skills
• Career growth potential