1,708 Retail Supervisor jobs in Singapore

Job Highlights:

• Immediate Hiring
• Attractive Salary + Monthly Sales Incentives
• 5-Day Work Week
• Staff Discounts & Training Provided

Job Responsibilities:

• Lead and manage daily store operations to meet sales targets and customer satisfaction standards
• Recruit, train, and develop team members to maintain high performance and strong team morale
• Oversee store merchandising, stock levels, and visual displays in line with brand guidelines
• Monitor store KPIs, customer service performance, and propose action plans for improvement
• Ensure strict compliance with SOPs, audit policies, cash handling, and safety regulations

Job Requirements:

• Prior experience as a Store Supervisor / Assistant Store Manager with proven leadership and team management skills.
• Strong sales ability with a consistent track record of delivering and exceeding sales targets.
• Demonstrated achievement of top-ranking individual sales performance within the team/region.
• Experience in managing stores for fashion retail brands

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Staffking Pte Ltd (20C0358) | Loo Jenn Yi (R )

· To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses.

· To manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked.

· To demonstrate excellent customer service and promote good practices within the shop.

· To meet required performance standards and targets.

· To motivate and support shop staff.

· Responsible for cash handling, banking and associated administration procedures, ensuring smooth practices.

· To plan staff hours and schedule off days, annual leave and replacement off days.

· Key holder of shop

· Ad hoc duties as required

.Experience in vegetable and fruit related industries, familiar with the overall process

Responsibilities:

• Customer engagement and support
• Optimise sales opportunities
• Merchandise display and replenishment of stocks
• Assist with stock take
• Perform general housekeeping duties

Requirements:

• Minimum O level with 1 - 2 years of retail experience preferred
• Pleasant disposition and customer service oriented
• Good working attitude and strong interpersonal skills
• Required to work retail hours, weekends and public holidays.

Responsibilities

• Being the second person in charge, supporting the Store Manager on staffing, reporting and inventory matters.
• Daily briefing exercise for team by shifts.
• Being on top of our brands' product knowledge to ensure customers are assisted well with their needs.
• Involved with the Visual Merchandisers team to guarantee the store is in accordance to our brand guidelines, displays are serving to attract customers to walk in into the store.
• Contribute positively to achieving individual and group sales target by increasing the UPT and ATV and returning customers.
• Ensure Store Opening, Closing and sales transactions are in line with the SOP of our brands.
• Proper care of stocks, inventory, mannequins and any items within the store at all times.
• Directly involved in working with the inventory and merchandising team to ensure the floor inventory and stocks are with no losses by conducting stock counts and receiving.
• Being the Company representative by complying with Brand standards.

Requirements

• Passionate about sports/lifestyle products and services
• Candidate must possess at least a SPM/ "O" Level/ STPM/ "A" Level in any field.
• Minimum 1 years of management experience in retail and as the Person-In-Charge in a store setting
• Able to effectively communicate in verbal and written English
• Pleasant personality and professional conduct with the ability to work under pressure
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively and manage people in a team-oriented environment
• Demonstrable experience in retail management including experience in coaching and mentoring people.
• Ability to use retail business systems and Microsoft Office.
• Willing to work according to the retail hours, on weekends as well as on public holidays.
• Brands - The North Face, Sun & Sand Sports, Columbia, Timberland and VANS.

Please note that all positions must be applied for through the portal; applications sent via direct email will not be considered for shortlisting.

Manage all Frontline Staff assigned

• Be a Leader to motivate and guide team members in becoming true Shilla Ambassadors
• Assist Retail Manager / Senior Retail Manager on recruitment needs
• Drive sales and work on sales initiatives to maximize sales potentials to achieve sales targets
• Handle all employee disciplinary matters, provide counselling and enforce disciplinary actions
• Ensure compliance of SOPs of selling standards, customer service quality and attitudes, grooming matters and adherence to all established operational policies and procedures
• Handle rostering and manpower planning

Sales Reports and Targets

• Prepare all required sales reports and forecasting for assigned terminal
• Customer Service
• Work closely with Customer Service Team to manage and resolve customer-related feedback

Store Management

• Conduct stock take exercises, monitor stocks, manage inventory levels and replenishment
• Ensure sufficient stocks of products and other requirement items
• Work closely with related Departments to review Visual Merchandising and product display
• Ensure all Incidents in store are duly reported and handled
• Work with Security Team on STEB & LAGS regulations
• Any other duties as per assigned

KEY REQUIREMENTS & COMPETENCIES

• Minimum GCE 'O' Level
• Prior experience in Cosmetic and Perfume sales in a Supervisory capacity, with passion in the industry
• Experience in travel retail background preferred
• Excellent communication and interpersonal skills
• Strong customer service mentality, proactive and willing to learn attitude
• Dependable Leader with the proven sales records
• Bilingual, with the ability to speak third language an added advantage
• Able to perform retail operational hours, including weekends and public holidays
• Bilingual, with the ability to speak third language an added advantage

We are looking for a responsible and hands-on Retail Shop Supervisor to oversee the daily operations of our retail outlet in Tuas. The ideal candidate will supervise staff, manage inventory, ensure smooth store operations, and assist in physical handling of goods when necessary.

Responsibilities:

• Supervise day-to-day retail operations to ensure smooth workflow and good customer service.
• Oversee staff performance, assign duties, and provide on-the-job guidance.
• Handle stock receiving, inventory control, and product display.
• Perform loading and unloading of goods, and assist in arranging stock in the store or warehouse.
• Ensure store cleanliness, hygiene, and safety standards are maintained.
• Check product quality, expiry dates, and proper labelling.
• Prepare daily sales reports and assist in simple administrative duties.
• Support management in implementing promotions and ensuring price accuracy.
• Perform other related tasks as assigned by management.

• Minimum 3 year of experience in retail or store supervision preferred.
• Able to handle manual work, including the safe loading, unloading, and movement of goods.
• Responsible, punctual, and able to lead by example.
• Good communication and teamwork skills.
• Able to work in Tuas and comfortable with a hands-on supervisory role.
• Basic computer literacy (for stock entry and reporting).

Job Descriptions

• Provide personalized assistance to customers, guiding them in product selection
• Drive sales by engaging with customers, employing suggestive selling techniques, and sharing in-depth product knowledge
• Welcome customers warmly, ensuring a positive and inviting atmosphere
• Address customer queries promptly and professionally, ensuring their needs are met effectively
• Deliver exceptional service standards to maintain high customer satisfaction.
• Assist in receiving and stocking merchandise, ensuring accurate inventory levels.
• Utilize Photoshop and editing skills to assist customers with their editing needs, providing expert guidance.
• Lead and manage the outlet, ensuring a smooth and effective workflow.

Job Requirements

• Able to communicate in English
• Able to work on weekends (Saturday only)
• 1 year experience in Retail Assistant
• Basic knowledge and a keen interest in photography and digital Imaging will be advantageous
• Highly customer and service-oriented with a strong passion for retail operations
• Can work independently

Job Benefits

• Attractive Salary + Commission
• Two types of Bonuses - AWS & Performance Bonus
• Nearby MRT Stations
• Career Growth Development
• Medical & Insurance Benefits
• Birthday Leave
• Positive working culture
• Working hours: 10.30am - 6.30pm, close on Sunday and PH

JOB PURPOSE

The role is primarily responsible to support the Branch Manager to oversee the daily operations of the retail unit to runs smoothly and effectively.

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to the following:

• Setup and perform entire functions of different departments
• Perform daily store opening and closing
• Handle cashiering duties efficiently
• Attend to customers' enquiries and handle feedback professionally
• Manage a team of Retail Assistants to provide excellent customer service
• Any other ad hoc duties as assigned

JOB REQUIREMENTS

• Minimum GCE 'O' Levels or equivalent
• Minimum 1 year of relevant retail experience, preferably from supermarket background
• Good interpersonal and communication skills
• Strong supervisory skills and ability to manage a team
• Passionate about customer service and retail sector
• Able to multi-task and work independently

Job Descriptions:

• Develop and implement sales strategies to achieve sales targets and increase revenue.
• Monitor and analyze sales performance, identifying trends and areas for improvement.
• Optimize product mix and inventory levels to meet customer demand and maximize sales.
• Ensure exceptional customer service standards are met and maintained.
• Address customer inquiries, complaints, and feedback promptly and effectively.
• Foster a customer-centric culture within the store.
• Recruit, train, and develop store staff, ensuring they have the necessary skills and knowledge.
• Schedule and manage staff shifts to ensure adequate coverage and efficient operation.
• Motivate and lead the team to achieve store goals and maintain a positive work environment.

Requirements:

• Possess good customer service
• Good communication skill
• Sales driven and highly motivated
• Proficiency in Mandarin will be an advantage to be able to relay information to Mandarin -speaking customers on the fashion and clothing related matter.
• We prefer those that will stay for long period and grow with us.