568 Professional Services jobs in Singapore

Join to apply for the Professional Services Consultant role at Gong

Join to apply for the Professional Services Consultant role at Gong

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit The Role

We are seeking a dynamic, customer-centric individual to join our Professional Services team as the first hire in the region and a key member of the foundational landing team in Singapore. In this hybrid role, you'll combine the hands-on implementation expertise of a Consultant/Project Manager with the strategic, pre-sales and solution design experience of a Solution Architect.

As a trusted advisor to our early customers in APAC, you will lead the end-to-end implementation and configuration of Gong’s Revenue Intelligence Platform while also playing a strategic role in shaping solution architecture and scoping services during the sales cycle. This is a rare opportunity to help establish and scale Professional Services in a new market—serving as a key technical and functional bridge between sales and services, and ensuring customer use cases are translated into powerful, scalable, and value-driven solutions.

Consultant Responsibilities

• Lead Gong platform implementations for new customers, ensuring project success across scope, timeline, and budget.
• Translate customer goals and use cases into tailored configurations within Gong’s ecosystem.
• Manage and prioritize multiple concurrent onboarding and implementation projects.
• Work directly with customer stakeholders, project teams, and technical staff to ensure seamless configuration and launch.
• Serve as a subject matter expert across Gong’s product, features, integrations, and best practices.
• Guide technical teams through deployment, data integrations, and systems configuration, including CRM platforms (Salesforce, Dynamics).
• Identify and escalate product issues internally; act as a feedback conduit from the customer to Product & Engineering.
• Conduct remote and in-person onboarding and adoption sessions.
• Collaborate with Sales and Customer Success for a smooth handoff and transition from pre-sales to post-sales delivery.
• Champion customer adoption and value realization to ensure long-term success and advocacy.
  
  

• Partner with Sales and Sales Engineering teams to scope and position appropriate Professional Services offerings.
• Lead functional and technical discovery workshops to gather detailed customer requirements.
• Design solution architecture tailored to customer business objectives and technical ecosystems.
• Own the creation and negotiation of Statements of Work (SOWs) and change orders.
• Educate clients and internal stakeholders on the value and structure of Professional Services engagements.
• Participate in the preparation and presentation of implementation and optimization roadmaps to executive stakeholders.
• Maintain expert-level knowledge of Gong’s APIs, integration approaches, and scalable solution patterns.
• Collaborate with Legal on finalizing all client-facing service agreements.
• Support services revenue growth by expanding engagements within existing accounts and identifying new services opportunities.
  
  

• 10+ years of Professional Services or Consulting experience in a customer-facing SaaS environment.
• Proven experience with SaaS implementations, including configuration, integrations, and customer enablement.
• 2+ years in a solutions architect or sales engineering capacity, preferably in a growth-stage technology company.
• Deep experience with CRM platforms (Salesforce.com or Dynamics strongly preferred).
• Familiarity with cloud architectures, API-based integrations, and enterprise deployment models.
• Strong ability to manage multiple projects and work cross-functionally across technical and non-technical teams.
• Exceptional written and verbal communication skills; comfort presenting to senior stakeholders.
• A strategic mindset paired with tactical delivery skills.
• Fluent English
• Ability and willingness to travel as required (client-facing role).
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Software Development

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Hiring Manager: Vabhav Pruthi

Talent Acquisition Advisor: Ruby Huang

Job Code Level: CGM1

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YOUR IMPACT

OpenText Professional Services provides advice and guidance to our clients and partners on how to best adopt OpenText best practice. Managers lead our efforts with clients, partners, and our staff to ensure Customer Success and oversee successful delivery of programs, ensuring it is delivered to meet the clients expectations and is delivered within budget.

The Manager role is responsible for working with the Delivery team and leading consulting teams in delivering quality implementations to OpenText clients. They provide oversight and management to implementations. This includes project scope, sizing, efforts and cost. A high focus is on client success and financial management of project estimates and margins.

This is a hybrid role that requires the successful candidate to be working in the office for a minimum of 3 days a week.

WHAT THE ROLE OFFERS

• Planning: Ensure the Professional Services plan achieves company goals with continued achievement of the margin targets of the business.
• Alignment: See that the Professional Services offerings are in alignment with customer and company needs.
• Management: Hire, ramp, and manage performance to drive employee development and maximize retention.
• Engagement: Assure that the teams are achieving the revenue plan and align internal and partner resources to drive customer success and margins of the business; guaranteeing exceptional quarterly and annual sales achievement.
• Revenue: Close recurring business with accounts of all sizes. Develop relationships with key customers. Provide offerings that support all types of customers in all stages of their lifecycle.
• Leadership: Build, develop and retain a high performing team that lead positive contributions throughout the company.
• Product Leadership: Become an expert in the features, benefits and application of OpenText EIM vision, product roadmaps, install base and technologies and effectively communicate customer requirements to the product teams.
• Other related duties as assigned

WHAT YOU NEED TO SUCCEED

• Accountable for overseeing delivery and operational results of specialized programs, while planning, hiring, performance, engagement, and development of the team(s)
• Manages end to end delivery of results – typically through a team of professional/technical individual contributors
• Translates cascaded plans into ongoing deliverables, business targets or project steps and guides execution
  • Ensures annual plans and deliverables are met
  • Recommends changes to policies, influences methods and techniques within own discipline and establishes standards for own and related teams
• Exercises judgment in selecting methods, adapting techniques and evaluating criteria for obtaining results
• Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors
• Develops detailed action plans to deliver results
• Networks with key contacts outside own area of expertise
• Adapts style in delivering messages that relate to the wider business
  • Effectively communicates and presents results and recommendations across disciplines, helping to manage change
• Provides regular and effective performance feedback and coaching, advocates for the development of team members and develops effective interviewing and selection skills
• Ideally possesses aminimum of 5 years of related professional experience

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Business Process Analyst Position

This is a key role for a Business Process Analyst who will be responsible for analyzing and documenting business requirements, designing workflows, and collaborating with cross-functional teams to ensure successful implementation of our ServiceNow platform.

Job Description:

• Capture business requirement gathering, process mapping, walk-thru requirement and design / collaborate with technical team / end-user training.
• Analyze and document business requirements for eBudgeting, eInvoice, eRebate, eDealMaster and ePriceSim modules, ensuring alignment with our company's needs.
• Deliver 100% of phase 1 modules design/alignment with biz/design sign-off (eBudgeting, eInvoice, eRebate, eDealMaster and ePriceSim modules) on time.
• Design and document workflow solution on ServiceNow and streamline internal organization approval processes (budget approvals, invoice processing, rebate management).
• Work closely with customer cross-functional teams (Finance, IT, Procurement), external vendors, ServiceNow COE.
• Report to the ServiceNow Lead/ Project Manager/Program Lead for NSC PATH implementation.
• Ensure workflows comply with ServiceNow Development Procedure Best Practice / our companies policies, and data security regulations.
• Collaborate with surrounding systems team to ensure designs align with integration requirements, such as SAP and MuleSoft.
• Conduct gap analysis between current processes and new system capabilities, proposing scalable/future proof and effective solutions.
• Develop functional specifications and user stories, collaborating with technical teams for system configuration.
• Align designs with business objectives and obtain design sign-off from relevant stakeholders.

Required Skills and Qualifications:

• Bachelor's degree in IT, Finance, or Business.
• 3+ years of working experience as a Functional Consultant or in similar business process.
• Strong understanding of ServiceNow platform and its capabilities.
• ServiceNow certification is a plus.
• Experience in designing and implementing Travel, Claim Request Approval, Invoice Creation and Approval, Budget Application Approval, and Discount Approval Applications.
• Proven working experience with ERP integrated applications.
• Excellent analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.

Benefits:

• Skillful employees , experienced in ServiceNow and ERP integrations are preferred.
• We appreciate analytical thinkers who can analyze complex business problems and create innovative solutions.
• We look for people who can think creatively and have excellent problem-solving skills.

Others:

• The ideal candidate will have a strong understanding of ServiceNow and a proven track record of delivering projects on time.
• This position requires close collaboration with various teams, so excellent communication and interpersonal skills are essential.

What impact will you make?

As a Professional Services Consultant, you will support major Enterprise Architecture projects in Singapore. You'll guide clients through EA programs using platforms like HOPEX, Horizzon, and Alfabet, tailoring solutions to their needs.

You'll lead project scoping, workshops, specifications, testing, and training, while managing a team of solution engineers.

You'll be part of the international Professional Services team within the Customer Success Organization, reporting to the Director of Professional Services APAC. The role is hybrid and based in Singapore, requiring flexibility with time zones.

Your tasks include:

· Advising on EA best practices and supporting value delivery via architecture & portfolio management.

· Preparing and leading scoping meetings.

· Analyzing architectural elements and recommending improvements and best practices.

· Identifying client needs; suggesting methods/tools, defining and validating the Groups' customizations, and

creating user and methodology guides.

· Leading sessions and tailoring materials.

· Overseeing project timelines and workloads.

· Managing client relationships and leading steering committees.

· Spot new opportunities and communicate client flow.

· Enhancing knowledge base and practices.

· Handling timesheets, forecasts, and expenses.

What are we looking for?

• Experience: Minimum 3 years in a similar role, working for a Saas, global company.
• Core Expertise: Enterprise Architecture & EA software implementation (Government, Finance, Insurance, and Telecom).
• Certifications: EA Framework (e.g. TOGAF) and Project Management (e.g. PMP, CAPM, Prince2, etc.).
• EA Tools: Hands-on experience on EA platforms (Horizzon, HOPEX, Alfabet…) preferred.
• Software integration: experience in writing functional specifications and UAT test cases.
• Leadership & Project Management: Leading & managing multiple projects. Strong planning and scope negotiation skills.
• Storytelling & Communication: Strong storytelling skills to communicate business value and outcomes to both business and IT audiences.
• Interpersonal Skills: Confident presenter, strong communicator, relationship builder, and mentor for customer success.
• Personal Qualities: High ownership, customer-focused, honest, and able to navigate ambiguous environments.
• Work Approach: Results-oriented, hands-on, analytical, process- and numbers-oriented, with an agile approach to output.
• Willingness to Travel: Open to occasional travel within APAC to enhance customer engagement. Occasional International travel may be involved for company events.
• Educational Background: Bachelor's degree in IT or equivalent.

What is in it for you?

· Competitive Pay & Bonuses: We value your contributions with a great base salary and performance bonuses.

· Plenty of Time to Recharge: Enjoy 20 vacation days every year to relax and spend time with your loved ones.

Plus, you'll earn 1 extra day from year 6 to year 10

· Health and Wellness First:Comprehensive health insurance and 14 days of sick leave to keep you covered.

· Work from Anywhere: Need a change of scenery? Possibility to work up to 6 weeks per year outside Singapore (Subject to Approval).

· A Vibrant Office on Orchard Road: Our Singapore office is in a prime location with all the perks of cosmopolitan life just steps away.

· Strong Team Culture: Join a supportive team of colleagues who'll brighten your day and work together towards

shared goals, fostering a positive and motivating environment.

· Global Collaboration: Work in an international environment alongside talented people from all over the world.

· Your Ideas Matter: Have a fresh perspective? We're always open to your ideas, no matter how long you've been

here.

· Grow with Us: Be part of an exciting, fast-growing global software company with an entrepreneurial spirit and

minimal bureaucracy.

The Consultant / Senior Consultant is responsible for acquisition of prospective clients and employees for professional services department.

KEY RESPONSIBILITIES

• Developing new business accounts and relationship management with clients
• Communicate terms and conditions of professional services business including pricing (with appropriate approval) and guarantee provisions with clients to ensure mutual understanding of service expectations and costs.
• Liaise with key stakeholders on their outsourcing needs.
• Provide advice and solutions to stakeholder’s queries on outsourcing project milestones/deliverables.
• Source for candidates via job portals and by any other means
• To attract, select and interview quality candidates who match the specific outsourcing project needs of our clients.
• Coordinate meeting/discussion between candidates and clients
• Seek feedback from the client on candidate’s quality of deliverable.
• Brief the candidate about the responsibilities, salary, benefits, and career prospects of the assignment.
• To monitor the performance of all contract candidates and to prepare the necessary paperwork to ensure proper payment to the employee and by the customer.
• To manage and retain good candidates.
• Manage offers and ensure smooth onboarding for new hires.
• Regular client visits to build and maintain strong relationship with clients.
• Conduct periodic project milestone evaluation meeting with clients/candidates.
• Conduct performance review of candidates/employees who are on projects.
• To meet monthly sales target in GP & Contribution.

REQUIREMENTS

• Good communication skills (written and verbal)
• Good interpersonal & negotiation skills
• Able to do presentations to reputed prospects/clients.
• Able to favourably influence decision making from key executives of targeted clients.
• Good relationship building skills.
• Strong working knowledge of staffing techniques & resource management
• Able to drive conversations around outsourced solution & benefits that that it can deliver.
• Exposure to working on outsourcing project delivery and milestone management.
• Experienced in legal contract review and assessment as well as in driving discussions on contractual terms with client’s legal department.
• Possess a high degree of diplomacy and tact in managing issues and difficult situations.
• Actively involved in a highly dynamic and fast-paced work environment
• Pro-active and takes initiative.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Experience
• A tertiary education in any discipline
• Any IT/Technology certification
• Consultant - Minimum of 1 years’ experience in professional service-related industry is preferred.

If you feel that your profile is suitable for this position, please click on ‘APPLY NOW’ to submit your application. Kindly provide details of your availability and expected salary in your resume. All information will be kept strictly confidential and shortlisted candidates will be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to EVO Outsourcing Solutions Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at evo-sg.com/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

What impact will you make?

As a Professional Services Consultant, you will support major Enterprise Architecture projects in Singapore. You’ll guide clients through EA programs using platforms like HOPEX, Horizzon, and Alfabet, tailoring solutions to their needs.

You’ll lead project scoping, workshops, specifications, testing, and training, while managing a team of solution engineers.

You’ll be part of the international Professional Services team within the Customer Success Organization, reporting to the Director of Professional Services APAC. The role is hybrid and based in Singapore, requiring flexibility with time zones.

Your tasks include:

· Advising on EA best practices and supporting value delivery via architecture & portfolio management.

· Preparing and leading scoping meetings.

· Analyzing architectural elements and recommending improvements and best practices.

· Identifying client needs; suggesting methods/tools, defining and validating the Groups’ customizations, and

creating user and methodology guides.

· Leading sessions and tailoring materials.

· Overseeing project timelines and workloads.

· Managing client relationships and leading steering committees.

· Spot new opportunities and communicate client flow.

· Enhancing knowledge base and practices.

· Handling timesheets, forecasts, and expenses.

What are we looking for?

• Experience : Minimum 3 years in a similar role, working for a Saas, global company.
• Core Expertise: Enterprise Architecture & EA software implementation (Government, Finance, Insurance, and Telecom).
• Certifications: EA Framework (e.g. TOGAF) and Project Management (e.g. PMP, CAPM, Prince2, etc.).
• EA Tools: Hands-on experience on EA platforms (Horizzon, HOPEX, Alfabet…) preferred.
• Software integration: experience in writing functional specifications and UAT test cases.
• Leadership & Project Management: Leading & managing multiple projects. Strong planning and scope negotiation skills.
• Storytelling & Communication : Strong storytelling skills to communicate business value and outcomes to both business and IT audiences.
• Interpersonal Skills : Confident presenter, strong communicator, relationship builder, and mentor for customer success.
• Personal Qualities : High ownership, customer-focused, honest, and able to navigate ambiguous environments.
• Work Approach : Results-oriented, hands-on, analytical, process- and numbers-oriented, with an agile approach to output.
• Willingness to Travel : Open to occasional travel within APAC to enhance customer engagement. Occasional International travel may be involved for company events.
• Educational Background : Bachelor’s degree in IT or equivalent.

What is in it for you?

· Competitive Pay & Bonuses : We value your contributions with a great base salary and performance bonuses.

· Plenty of Time to Recharge: Enjoy 20 vacation days every year to relax and spend time with your loved ones.

Plus, you’ll earn 1 extra day from year 6 to year 10

· Health and Wellness First: Comprehensive health insurance and 14 days of sick leave to keep you covered.

· Work from Anywhere: Need a change of scenery? Possibility to work up to 6 weeks per year outside Singapore (Subject to Approval).

· A Vibrant Office on Orchard Road: Our Singapore office is in a prime location with all the perks of cosmopolitan life just steps away.

· Strong Team Culture: Join a supportive team of colleagues who’ll brighten your day and work together towards

shared goals, fostering a positive and motivating environment.

· Global Collaboration: Work in an international environment alongside talented people from all over the world.

· Your Ideas Matter: Have a fresh perspective? We’re always open to your ideas, no matter how long you’ve been

here.

· Grow with Us: Be part of an exciting, fast-growing global software company with an entrepreneurial spirit and

minimal bureaucracy.

Join to apply for the Professional Services Sales Manager role at Adobe

2 days ago Be among the first 25 applicants

Join to apply for the Professional Services Sales Manager role at Adobe

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Creativity for All

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #1 on the Great Place to Work list for the 10th consecutive year!

We’re proud to offer market leading employee benefits designed to suit your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs designed to help continue to build your career.

We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to make a bigger impact through philanthropy, employee, and community engagement.

We know that people are the differentiator in our business, and that's why we want to meet you.

The Opportunity

Adobe is seeking a dynamic and consultative Professional Services Sales Manager to drive growth of Adobe’s Digital Experience business through strategic services engagements. This role is responsible for selling Adobe’s consulting and implementation services to enterprise customers across APAC, enabling them to accelerate time-to-value and realize their digital transformation goals.

The ideal candidate will have a proven track record in enterprise services sales, strong executive presence, and a consultative approach to building long-term client partnerships.

What You’ll Do

• Develop and close Professional Services sales opportunities aligned with Adobe Experience Cloud solutions, including AEM, Real-Time CDP, Journey Optimizer, and Workfront.
• Work closely with Adobe’s license sales teams to drive services attachment and influence strategic deals.
• Engage customer stakeholders to understand business goals and craft tailored services solutions that drive measurable outcomes.
• Collaborate with solution consultants and delivery teams to scope, estimate, and propose services engagements.
• Create and negotiate Statements of Work (SOWs), pricing models, and project timelines.
• Build strong relationships with Adobe’s strategic partners to support co-selling and delivery excellence.
• Maintain accurate forecasting and pipeline management using Salesforce and other internal tools.
• Focus on Singapore plus few other countries in SEA. Prior regional Sales experience a plus.
  
  

• 8+ years of enterprise professional services sales experience, preferably in SaaS, Digital Experience, Marketing Technology, or Enterprise Software.
• Strong consultative selling skills with ability to navigate complex sales cycles and influence C-level stakeholders.
• Experience in scoping and selling large-scale services engagements, including discovery, implementation, integration, and change management.
• Proven ability to collaborate in a matrix environment across sales, consulting, customer success, and partner teams.
• Excellent communication, presentation, and negotiation skills.
• Bachelor’s degree in Business, Marketing, Technology or a related field.
  
  

• Knowledge of Adobe Experience Cloud solutions.
• Background in working with digital agencies, system integrators, or management consulting firms.
• Regional experience across Southeast Asia, Greater China, or Korea (depending on hiring market).
• Experience in industries such as telecommunications, financial services, or public sector is a plus.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Software Development

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Staff Professional Services Consultant page is loadedStaff Professional Services Consultant Apply remote type Remote locations SGP-SINGAPORE time type Full time posted on Posted 27 Days Ago time left to apply End Date: July 31, 2025 (22 days left to apply) job requisition id R1000425

Customers trust the Alation Data Intelligence Platform for self-service analytics, cloud transformation, data governance, and AI-ready data, fostering data-driven innovation at scale. With more than $340M in funding – valued at over $1.7 billion and nearly 600 customers, including 40% of the Fortune 100 — Alation helps organizations realize value from data and AI initiatives.

Alation has been recognized in 2024 as one of Inc. Magazine's Best Workplaces for the fifth time, a testament to our commitment to creating an inclusive, innovative, and collaborative environment.

Collaboration is at the forefront of everything we do. We strive to bring diverse perspectives together and empower each team member to contribute their unique strengths to live out our values each day. These are: Move the Ball, Build for the Long Term, Listen Like You’re Wrong, and Measure Through Customer Impact.

Joining Alation means being part of a fast-paced, high-growth company where every voice matters, and where we’re shaping the future of data intelligence with AI-ready data.

Join us on our journey to build a world where data culture thrives and curiosity is celebrated each day!

Job Description:

Alation’s Professional Services team implements Alation at key customers, delivering immediate value, broad adoption, with an unparalleled customer experience. We’re looking for someone excited to work with Alation’s industry-leading technology to truly drive data culture at forward-thinking enterprises. The right candidate loves engaging with customers, building trusted relationships, and ensuring a high-quality, timely implementation.

A Staff Consultant is one of the most experienced members of the Alation Professional Services team who possesses extensive experience in data management, software deployment, deep data management expertise, and an outstanding record of program delivery success. As the leading authority on Alation’s technology, they are primarily responsible for the installation, configuration, advising key client sponsors, and leading multi-phase implementation programs to
drive usage, adoption, and value.

What You'll Do:

● Lead Alation software implementations of enterprise customers
● Participate in account knowledge transfer sessions with Alation pre-sales.
● Advise on best practices for defining and populating data classifications, domains, taxonomies, glossaries, documentation content, and lineage.
● Conduct training and advise customers on the approach and use of key product
features, and best practices to drive usage, adoption, and value.
● Lead the customer through on-premise and cloud-based product installation procedures.
● Lead the customer through single sign-on, authentication configuration to LDAP or Active Directory.
● Configure out-of-the-box database, file system, and Business Intelligence tool
connectors.
● Provide project status reports and briefings.
● Identify opportunities for account expansion.
● Document lessons learned, tips/tricks, and contribute knowledge base articles.
● Participate in customer community forums.
Requirements:
● Energized and excited about being in a high-growth, startup environment
● Passionate about continuously innovating and improving.
● Comfortable working in a non-traditional office environment using virtual teaming and working remotely.
● Strong analytical and troubleshooting skills to resolve technical and project challenges.
● Professional customer-facing communications and client-management skills.
● Demonstrated inclination to share knowledge and assist teammates.
● Willing to travel 30%.

What You Need:

● Minimum 5+ years of consulting experience in a lead role.

Data management experience with data governance, data quality, master data
management, and/or reference data.
● Experience with Azure, AWS, and GCP cloud deployments.
● Experience with multiple databases and excellent SQL skills.
● Experience with Business Intelligence tools, including Tableau, PowerBI, Looker, and Microstrategy.
● Experience administering Linux operating systems.
● Experience with Kubernetes and Docker deployments.
● Python or Java experience using REST APIs.

Bonus Skills:

● Experience with Alation or other data catalog tools.
● Experience delivering services as part of a software company.
● Project Management/Scrum certifications (CAPM, PMP, Six Sigma etc).
● Hands on data & analytics experience.
●Fluency in multiple languages.

#LI-VV1

Alation, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

This company participates in E-Verify. Click on any of the links below to view or print the full poster. E-Verify and Right to Work.

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Your Career

As a SIEM Engineer for Cortex XSIAM, you will play a pivotal role in assisting our customers with seamless log migration and effective detection strategies. Working closely with the technical lead, you will ensure the successful onboarding and ingestion of relevant log sources into XSIAM, adhering to industry best practices and meeting customer-specific requirements. Your responsibilities will also involve devising suitable detection strategies to fortify our customers' defenses against threats, encompassing the design and implementation of correlation rules.

Your Impact

• Collaborate with the technical lead to devise a comprehensive log ingestion strategy
• Contribute to the development of detection strategies based on industry best practices
• Articulate a step-by-step process to ensure the ingestion of high-quality log sources
• Monitor and optimize log sources for optimal performance
• Create meticulous and effective correlation rules
• Fine-tune log sources and correlation rules to enhance system efficiency
• Serve as the subject matter expert (SME) in SIEM, correlation, and log source ingestion
• Serve as a trusted advisor to end customers, offering consultative guidance and expertise in optimizing the utilization of Cortex XSIAM
• Leverage your in-depth knowledge of SIEM and SOC practices to assess customer needs, provide tailored recommendations, and assist in the formulation of effective security strategies
• Collaborate closely with customers to understand their unique challenges and objectives, translating them into actionable steps that enhance their security posture
• Identify opportunities to enhance analyst alert handling through automation
• Foster collaboration with internal and external teams to drive product adoption
• Produce technical documentation detailing SIEM aspects of the engagement
• Occasionally travel to customer meetings and workshops (up to 10% of the time)

Your Experience

• Exceptional written and verbal communication and presentation skills, for both internal and external interactions
• 6+ years of hands-on experience in deploying and integrating SIEM solutions within enterprise to large enterprise-level environments
• Proficiency in coordinating and conducting event collection, log management, event management, compliance automation, and identity monitoring using SIEM platforms
• Ability to conceive and develop detection use cases in SIEM systems to enable effective alerting
• Proficiency in implementing and integrating automation solutions to enhance SOC efficiency, thereby minimizing MTTR and optimizing operational effectiveness
• Demonstrated expertise in threat intelligence management, including the ability to analyze and leverage threat intelligence feeds to proactively identify, assess, and mitigate potential security threats within the organization's environment
• Familiarity with a range of Endpoint security solutions such as anti malware, EDR, XDR
• Knowledge of generating reports on SIEM status, including metrics like logging source count, log collection rate, and other performance indicators
• Proven experience in providing consultative services to end customers within the realm of cybersecurity, particularly in SIEM and SOC domains
• Demonstrated ability to comprehend customer requirements, analyze complex security environments, and deliver strategic recommendations that align with their goals
• Proficient in comprehending and creating technical design documentation
• Proven track record in effectively leading technical teams, managing resources, and overseeing projects within a dynamic cybersecurity environment, ensuring alignment with strategic objectives, timely delivery of milestones, and efficient utilization of resources
• Skilled in facilitating collaboration among diverse stakeholders, including technical teams, management, and external partners, to drive informed decision-making processes that align with organizational objectives and foster innovation in cybersecurity strategies
• Relevant bachelor's degree or equivalent military experience or industry-recognized qualifications (CISSP, GIAC, SIEM Vendor Qualification, etc.), is a plus or equivalent military experience required

The Team

Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn’t stop once they sign – it evolves.

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Only Singaporeans

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.