214 Professional Services jobs in Singapore
Manager, Professional Services
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Join to apply for the Manager, Professional Services role at OpenText
Join to apply for the Manager, Professional Services role at OpenText
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OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
YOUR IMPACT
OpenText Professional Services provides advice and guidance to our clients and partners on how to best adopt OpenText best practice. Managers lead our efforts with clients, partners, and our staff to ensure Customer Success and oversee successful delivery of programs, ensuring it is delivered to meet the clients expectations and is delivered within budget.
The Manager role is responsible for working with the Delivery team and leading consulting teams in delivering quality implementations to OpenText clients. They provide oversight and management to implementations. This includes project scope, sizing, efforts and cost. A high focus is on client success and financial management of project estimates and margins.
This is a hybrid role that requires the successful candidate to be working in the office for a minimum of 3 days a week.
What The Role Offers
- Planning: Ensure the Professional Services plan achieves company goals with continued achievement of the margin targets of the business.
- Alignment: See that the Professional Services offerings are in alignment with customer and company needs.
- Management: Hire, ramp, and manage performance to drive employee development and maximize retention.
- Engagement: Assure that the teams are achieving the revenue plan and align internal and partner resources to drive customer success and margins of the business; guaranteeing exceptional quarterly and annual sales achievement.
- Revenue: Close recurring business with accounts of all sizes. Develop relationships with key customers. Provide offerings that support all types of customers in all stages of their lifecycle.
- Leadership: Build, develop and retain a high performing team that lead positive contributions throughout the company.
- Product Leadership: Become an expert in the features, benefits and application of OpenText EIM vision, product roadmaps, install base and technologies and effectively communicate customer requirements to the product teams.
- Other related duties as assigned
- Accountable for overseeing delivery and operational results of specialized programs, while planning, hiring, performance, engagement, and development of the team(s)
- Manages end to end delivery of results – typically through a team of professional/technical individual contributors
- Translates cascaded plans into ongoing deliverables, business targets or project steps and guides execution
- Ensures annual plans and deliverables are met
- Recommends changes to policies, influences methods and techniques within own discipline and establishes standards for own and related teams
- Exercises judgment in selecting methods, adapting techniques and evaluating criteria for obtaining results
- Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors
- Develops detailed action plans to deliver results
- Networks with key contacts outside own area of expertise
- Adapts style in delivering messages that relate to the wider business
- Effectively communicates and presents results and recommendations across disciplines, helping to manage change
- Provides regular and effective performance feedback and coaching, advocates for the development of team members and develops effective interviewing and selection skills
- Ideally possesses a minimum of 5 years of related professional experience
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Project Management and Information Technology
- Industries Software Development
Referrals increase your chances of interviewing at OpenText by 2x
Director, Professional Services ASEAN, (ProServe) Senior VP, C360 Program Manager, Group Retail & Channels T&O Assistant/ Manager, Customer Success (Chiller, Key account) TikTok Shop - Service Planning and Readiness Program Manager Service Support Program Manager (Tech MNC /Hardware) Strategic Commercial Program Manager, Key Accounts APAC Senior Technical Infrastructure Program Manager, Data Center Delivery Data Security Program Manager - Global Payment Global Program Manager - Sustainability, Data Center Procurement Governance (DCPG) Client Program Manager (Logistics & Supply Chain) Technical Infrastructure Program Manager II, GREF - Workplace Design & Construction (WD&C) Financial Services Strategy & Operations Consulting - Manager Compliance Program Manager (JAPAC Safety Compliance)Kallang, Central Singapore Community Development Council, Singapore 6 days ago
TikTok Shop - Global Product & Process Program Manager - 2025 Start Technical Program Manager, Submarine Networks Construction Professional Services - Marketing Director Technical Project /Program Manager (Planner)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrManager, Professional Services
Posted today
Job Viewed
Job Description
Hiring Manager: Vabhav Pruthi
Talent Acquisition Advisor: Ruby Huang
Job Code Level: CGM1
Refer Your Friends!
YOUR IMPACT
OpenText Professional Services provides advice and guidance to our clients and partners on how to best adopt OpenText best practice. Managers lead our efforts with clients, partners, and our staff to ensure Customer Success and oversee successful delivery of programs, ensuring it is delivered to meet the clients expectations and is delivered within budget.
The Manager role is responsible for working with the Delivery team and leading consulting teams in delivering quality implementations to OpenText clients. They provide oversight and management to implementations. This includes project scope, sizing, efforts and cost. A high focus is on client success and financial management of project estimates and margins.
This is a hybrid role that requires the successful candidate to be working in the office for a minimum of 3 days a week.
WHAT THE ROLE OFFERS
- Planning: Ensure the Professional Services plan achieves company goals with continued achievement of the margin targets of the business.
- Alignment: See that the Professional Services offerings are in alignment with customer and company needs.
- Management: Hire, ramp, and manage performance to drive employee development and maximize retention.
- Engagement: Assure that the teams are achieving the revenue plan and align internal and partner resources to drive customer success and margins of the business; guaranteeing exceptional quarterly and annual sales achievement.
- Revenue: Close recurring business with accounts of all sizes. Develop relationships with key customers. Provide offerings that support all types of customers in all stages of their lifecycle.
- Leadership: Build, develop and retain a high performing team that lead positive contributions throughout the company.
- Product Leadership: Become an expert in the features, benefits and application of OpenText EIM vision, product roadmaps, install base and technologies and effectively communicate customer requirements to the product teams.
- Other related duties as assigned
WHAT YOU NEED TO SUCCEED
- Accountable for overseeing delivery and operational results of specialized programs, while planning, hiring, performance, engagement, and development of the team(s)
- Manages end to end delivery of results – typically through a team of professional/technical individual contributors
- Translates cascaded plans into ongoing deliverables, business targets or project steps and guides execution
- Ensures annual plans and deliverables are met
- Recommends changes to policies, influences methods and techniques within own discipline and establishes standards for own and related teams
- Exercises judgment in selecting methods, adapting techniques and evaluating criteria for obtaining results
- Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors
- Develops detailed action plans to deliver results
- Networks with key contacts outside own area of expertise
- Adapts style in delivering messages that relate to the wider business
- Effectively communicates and presents results and recommendations across disciplines, helping to manage change
- Provides regular and effective performance feedback and coaching, advocates for the development of team members and develops effective interviewing and selection skills
- Ideally possesses aminimum of 5 years of related professional experience
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
#J-18808-LjbffrConsultant – Professional Services
Posted 15 days ago
Job Viewed
Job Description
The Consultant / Senior Consultant is responsible for acquisition of prospective clients and employees for professional services department.
KEY RESPONSIBILITIES
- Developing new business accounts and relationship management with clients
- Communicate terms and conditions of professional services business including pricing (with appropriate approval) and guarantee provisions with clients to ensure mutual understanding of service expectations and costs.
- Liaise with key stakeholders on their outsourcing needs.
- Provide advice and solutions to stakeholder’s queries on outsourcing project milestones/deliverables.
- Source for candidates via job portals and by any other means
- To attract, select and interview quality candidates who match the specific outsourcing project needs of our clients.
- Coordinate meeting/discussion between candidates and clients
- Seek feedback from the client on candidate’s quality of deliverable.
- Brief the candidate about the responsibilities, salary, benefits, and career prospects of the assignment.
- To monitor the performance of all contract candidates and to prepare the necessary paperwork to ensure proper payment to the employee and by the customer.
- To manage and retain good candidates.
- Manage offers and ensure smooth onboarding for new hires.
- Regular client visits to build and maintain strong relationship with clients.
- Conduct periodic project milestone evaluation meeting with clients/candidates.
- Conduct performance review of candidates/employees who are on projects.
- To meet monthly sales target in GP & Contribution.
REQUIREMENTS
- Good communication skills (written and verbal)
- Good interpersonal & negotiation skills
- Able to do presentations to reputed prospects/clients.
- Able to favourably influence decision making from key executives of targeted clients.
- Good relationship building skills.
- Strong working knowledge of staffing techniques & resource management
- Able to drive conversations around outsourced solution & benefits that that it can deliver.
- Exposure to working on outsourcing project delivery and milestone management.
- Experienced in legal contract review and assessment as well as in driving discussions on contractual terms with client’s legal department.
- Possess a high degree of diplomacy and tact in managing issues and difficult situations.
- Actively involved in a highly dynamic and fast-paced work environment
- Pro-active and takes initiative.
- Proficient in MS Office (Word, Excel, PowerPoint).
- Experience
- A tertiary education in any discipline
- Any IT/Technology certification
- Consultant - Minimum of 1 years’ experience in professional service-related industry is preferred.
If you feel that your profile is suitable for this position, please click on ‘APPLY NOW’ to submit your application. Kindly provide details of your availability and expected salary in your resume. All information will be kept strictly confidential and shortlisted candidates will be contacted.
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Senior Professional Services Consultant
Posted today
Job Viewed
Job Description
Join to apply for the Senior Professional Services Consultant role at Alation
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Join to apply for the Senior Professional Services Consultant role at Alation
Customers trust the Alation Data Intelligence Platform for self-service analytics, cloud transformation, data governance, and AI-ready data, fostering data-driven innovation at scale. With more than $340M in funding – valued at over $1.7 billion and nearly 600 customers, including 40% of the Fortune 100 — Alation helps organizations realize value from data and AI initiatives.
Alation has been recognized in 2024 as one of Inc. Magazine's Best Workplaces for the fifth time, a testament to our commitment to creating an inclusive, innovative, and collaborative environment.
Collaboration is at the forefront of everything we do. We strive to bring diverse perspectives together and empower each team member to contribute their unique strengths to live out our values each day. These are: Move the Ball, Build for the Long Term, Listen Like You’re Wrong, and Measure Through Customer Impact.
Joining Alation means being part of a fast-paced, high-growth company where every voice matters, and where we’re shaping the future of data intelligence with AI-ready data.
Join us on our journey to build a world where data culture thrives and curiosity is celebrated each day!
Job Description
Alation’s Professional Services team implements Alation at key customers, delivering immediate value, broad adoption, with an unparalleled customer experience. We’re looking for someone excited to work with Alation’s industry-leading technology to truly drive data culture at forward-thinking enterprises. The right candidate loves engaging with customers, building trusted relationships, and ensuring a high-quality, timely implementation.
A Staff Consultant is one of the most experienced members of the Alation Professional Services team who possesses extensive experience in data management, software deployment, deep data management expertise, and an outstanding record of program delivery success. As the leading authority on Alation’s technology, they are primarily responsible for the installation, configuration, advising key client sponsors, and leading multi-phase implementation programs to
drive usage, adoption, and value.
What You'll Do
- Lead Alation software implementations of enterprise customers
- Participate in account knowledge transfer sessions with Alation pre-sales.
- Advise on best practices for defining and populating data classifications, domains, taxonomies, glossaries, documentation content, and lineage.
- Conduct training and advise customers on the approach and use of key product
- Lead the customer through on-premise and cloud-based product installation procedures.
- Lead the customer through single sign-on, authentication configuration to LDAP or Active Directory.
- Configure out-of-the-box database, file system, and Business Intelligence tool
- Provide project status reports and briefings.
- Identify opportunities for account expansion.
- Document lessons learned, tips/tricks, and contribute knowledge base articles.
- Participate in customer community forums.
- Energized and excited about being in a high-growth, startup environment
- Passionate about continuously innovating and improving.
- Comfortable working in a non-traditional office environment using virtual teaming and working remotely.
- Strong analytical and troubleshooting skills to resolve technical and project challenges.
- Professional customer-facing communications and client-management skills.
- Demonstrated inclination to share knowledge and assist teammates.
- Willing to travel 30%.
- Minimum 5+ years of consulting experience in a lead role.
management, and/or reference data.
- Experience with Azure, AWS, and GCP cloud deployments.
- Experience with multiple databases and excellent SQL skills.
- Experience with Business Intelligence tools, including Tableau, PowerBI, Looker, and Microstrategy.
- Experience administering Linux operating systems.
- Experience with Kubernetes and Docker deployments.
- Python or Java experience using REST APIs.
- Experience with Alation or other data catalog tools.
- Experience delivering services as part of a software company.
- Project Management/Scrum certifications (CAPM, PMP, Six Sigma etc).
- Hands on data & analytics experience.
- Fluency in multiple languages.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
This company participates in E-Verify. Click on any of the links below to view or print the full poster. E-Verify and Right to Work.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Software Development
Referrals increase your chances of interviewing at Alation by 2x
Get notified about new Professional Services Consultant jobs in Singapore .
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#J-18808-LjbffrProfessional Services Program Manager
Posted today
Job Viewed
Job Description
Hiring Manager: Vabhav Pruthi
Talent Acquisition Advisor: Ruby Huang
Job Code Level: CMP4
Refer Your Friends!
YOUR IMPACT
As a Program Manager within the Professional Services team, you will be responsible for managing project implementation for our OpenText suite of products. The successful candidate will be required to manage project deliverables, including the effective utilization of Professional Services consultants, as well as the accurate cost and revenue projection for the projects. Additionally, the candidate will also be responsible for driving services bookings, preparing statement of work for both existing and new customers.
This is a hybrid role that requires the successful candidate to be working in the office for a minimum of 3 days a week.
WHAT THE ROLE OFFERS
- Owning Professional Services projects in selected Key Accounts within Southeast Asia countries, including the maintenance of an opportunity pipeline and the development of an EIM strategy in your key accounts.
- Having exceptional ability to effectively negotiate and collaborate across teams and organizations will help you to succeed in this role.
- Supporting critical leadership reviews and presenting the status of the projects internally and externally.
- Strong communication skills, with demonstrated achievements managing stakeholders within client organization; serving as a point of escalation and participate in dispute resolution during the delivery phase.
- Responsible for overall Project delivery, reporting, governance and end user project satisfaction, managing and driving the entire project life cycle, including scope management and project plan management, project set up, project reporting, budget management, resource management, risk management and mitigation.
- Overseeing the development of the project's costs and timelines ensuring they remain within the approved budget & schedule.
- Forecasting accurately to allow the OpenText Services business to forecast bookings, backlog and revenue.
- Strong communication skills, with the ability to interact with business stakeholders on business requirements, demand prioritization, business case preparation and execution planning.
- Becoming the trusted advisor to the customer on implementation and management of OpenText products and solutions.
WHAT YOU NEED TO SUCCEED
- Excellent Business & Technology verbal/written communication skills.
- Certification in Project Management of any discipline (PMP, PRINCE2, Agile, Scrum).
- 10 years+ experience with responsibilities in managing consulting teams for medium to large scale projects.
- Comprehensive knowledge of business applications systems (Enterprise Content Management, Big Data Analytics, Enterprise Information Management and SAP Solutions), systems design and development processes, including requirements analysis, feasibility studies, software design, programming, pilot testing, installation and evaluation.
- Ability to analyze and resolve complex issues, both logical and interpersonal.
- Excellent management/supervisory skills and ability to operate under tight timeline-driven initiatives.
- Solid grasp of business principles and techniques of administration, organization and management, including an in-depth understanding of the key business issues.
- Ability to analyze and resolve complex issues, both logical and interpersonal.
- Understanding of IT projects engagements type and the financial aspects (revenue, margin, billing).
- Significant experience working in enterprise software product industry is desirable.
- A high level of commitment, willingness to learn, and the ability to quickly apply new technologies.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
#J-18808-LjbffrVP Professional Services ASEAN
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Job Description
Join to apply for the VP Professional Services ASEAN role at Salesforce
Join to apply for the VP Professional Services ASEAN role at Salesforce
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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer Success
Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
ASEAN Professional Services Leader
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place
As VP Services Leader for the ASEAN Professional Services business within Salesforce, your role will be to lead the Salesforce Professional Services team to sell and deliver transformational change and business outcomes for our customers. You work as part of a highly matrixed cross functional team in close partnership and collaboration across Sales, Customer Success and Alliances, and the wider partner ecosystem. Your passion is a never ending quest to innovate, improve and enhance our service approach and product delivery methodologies, driving more and more value for our customers, whilst achieving the Professional Services strategic and financial objectives.
Primary Responsibilities
Lead Salesforce Professional Services across ASEAN, and you will be accountable for:
- Champion and implement the Salesforce Professional Services sales and delivery strategies. Translating these initiatives into a 3 year strategic plan specific for ASEAN and to galvanise and engage the broader APAC business around that plan
- Responsible for achieving strategic and financial targets including professional services revenue, team utilisation, profitability, customer satisfaction, customer business value, team development, employee engagement, operational innovation & excellence
- Successful sale and delivery of highly visible Agentic, Advisory and Implementation projects.
- Cultivate strong collaborative relationships across all internal teams, including Licence leadership, Professional Services, Marketing, Sales, and Pre-sales. This includes direct engagement in significant sales opportunities to ensure our customers realize rapid and substantial value
- Act as the executive sponsor and valued trusted advisor by our customers and other members of Salesforce, bringing your insight and experience on how to drive valuable outcomes; governance steerco’s, dealing with objections and ‘rolling your sleeves up’ to get the job done
- Inspire people to do the best work of their careers, being a multiplier, amplifying the smarts and capability of the people around you, continuing to provide an inclusive workplace as one of Best Places to Work in the region
- Attract top talent, and coach and develop high potential professionals consistent with our culture, work with Salesforce Enablement, Training and Employee Success teams ensure ongoing professional development and skill development programs and wellbeing for all team members
- Promote a culture of accountability, where leaders hold themselves and their teams accountable to customers, the business and each other.
- Championing Salesforce’ Diversity, Inclusivity and Equality Initiative to build a team that is more representative of the society in which we live and mirrors the diversity that we see in our customers
- Assimilating newly acquired businesses into ASEAN Professional Service
- 10+ years experience leading a professional services, customer success or other related organisation
- Direct engagement with C-suite and Board level executives with a clear focus on how to create business value through transformation
- Held direct responsibility for managing a full P&L with direct accountability and oversight for the decision making supporting that business
- Consultative sales experience with a proven record of consistently exceeding KPIs. You will have experience delivering exceptional results in quota carrying roles and account management experience.
- Track record in product and business model innovation – approach to create unique customer insights and convert them into replicable, scalable, profitable service offers
- Experience leading large transformation programmes enabled through technology and process change
- Experience operating in a diverse and fast growth environment
- Strong business acumen and analytical skills with the ability to think strategically as well as ability to handle details
- Exceptional relationship-building skills demonstrated by an ability to grow and nurture relationships with internal stakeholders and customer executives.
- Entrepreneurial flair - to think creatively to position and help sell large complex transformational company deals
- Strategic mindset -to balance the demands of the day to day with the longer term vision for the business
- Financially astute - able to absorb complex financial data and make informed, fact based decisions
- Resilience - to lead with strength and empathy even when things get tough
- Uncertainty - the ability to deal with ambiguity and to plot a pathway forwards sometimes in the absence of full information
- Leadership - Self-aware and strategic thinker; proficient at building strong relationships and growing people and leaders
- Integrity - to build trusted long term relationships with internal stakeholders, SI Partners and customers based on mutual success
- Judgement - to balance the short term with the long term, working out where best to make investment bets
- Delivery excellence - understands complex programme delivery in the context of methodologies for SAAS, but with a background in implementing on-premise solutions
- Polished communicator - comfortable and credible presenter delivering with authority and confidence internally, to the C-suite and external meetings/events/conferences
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Consulting, Information Technology, and Sales
- Industries Software Development, IT Services and IT Consulting, and Technology, Information and Internet
Referrals increase your chances of interviewing at Salesforce by 2x
Sign in to set job alerts for “Vice President of Professional Services” roles. Professional Services - Marketing Director Associate Tax Director (Global Professional Services) Director, Professional Services ASEAN, (ProServe)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSenior Consultant – Professional Services
Posted today
Job Viewed
Job Description
The Consultant / Senior Consultant is responsible for acquiring prospective clients and employees for the professional services department.
Responsibilities- Develop new business accounts and manage relationships with clients.
- Communicate terms and conditions of professional services, including pricing (with approval) and guarantee provisions, to ensure mutual understanding of service expectations and costs.
- Liaise with key stakeholders regarding their outsourcing needs.
- Provide advice and solutions to stakeholders’ queries on outsourcing project milestones and deliverables.
- Source candidates via job portals and other means.
- Attract, select, and interview quality candidates matching the specific outsourcing project needs.
- Coordinate meetings/discussions between candidates and clients.
- Seek feedback from clients on candidate quality of deliverables.
- Brief candidates about responsibilities, salary, benefits, and career prospects.
- Monitor the performance of all contract candidates and prepare necessary paperwork for proper payment.
- Manage and retain good candidates.
- Manage offers and ensure smooth onboarding for new hires.
- Visit clients regularly to build and maintain strong relationships.
- Conduct periodic project milestone evaluations with clients and candidates.
- Conduct performance reviews of candidates/employees on projects.
- Meet monthly sales targets in GP & contribution.
- Good communication skills (written and verbal).
- Good interpersonal and negotiation skills.
- Ability to present to prospects/clients.
- Ability to influence decision-making of key client executives.
- Strong relationship-building skills.
- Knowledge of staffing techniques and resource management.
- Ability to discuss outsourced solutions and their benefits.
- Experience in outsourcing project delivery and milestone management.
- Experience in legal contract review and discussions with legal departments.
- Diplomacy and tact in managing issues and difficult situations.
- Ability to work in a dynamic, fast-paced environment.
- Proactive and takes initiative.
- Proficient in MS Office (Word, Excel, PowerPoint).
If your profile suits this position, please click ‘APPLY NOW’ to submit your application. Include your availability and expected salary in your resume. All information will be kept confidential. Shortlisted candidates will be contacted.
By submitting your personal data and CV, you consent to EVO Outsourcing Solutions Pte Ltd and affiliates collecting, using, and disclosing your data as per the Privacy Policy at evo-sg.com/privacy-policy. You confirm that you have read, understood, and agree to the Privacy Policy.
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Professional Services Program Manager
Posted today
Job Viewed
Job Description
Join to apply for the Professional Services Program Manager role at OpenText
Join to apply for the Professional Services Program Manager role at OpenText
OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
YOUR IMPACT
As a Program Manager within the Professional Services team, you will be responsible for managing project implementation for our OpenText suite of products. The successful candidate will be required to manage project deliverables, including the effective utilization of Professional Services consultants, as well as the accurate cost and revenue projection for the projects. Additionally, the candidate will also be responsible for driving services bookings, preparing statement of work for both existing and new customers.
This is a hybrid role that requires the successful candidate to be working in the office for a minimum of 3 days a week.
What The Role Offers
- Owning Professional Services projects in selected Key Accounts within Southeast Asia countries, including the maintenance of an opportunity pipeline and the development of an EIM strategy in your key accounts.
- Having exceptional ability to effectively negotiate and collaborate across teams and organizations will help you to succeed in this role.
- Supporting critical leadership reviews and presenting the status of the projects internally and externally.
- Strong communication skills, with demonstrated achievements managing stakeholders within client organization; serving as a point of escalation and participate in dispute resolution during the delivery phase.
- Responsible for overall Project delivery, reporting, governance and end user project satisfaction, managing and driving the entire project life cycle, including scope management and project plan management, project set up, project reporting, budget management, resource management, risk management and mitigation.
- Overseeing the development of the project's costs and timelines ensuring they remain within the approved budget & schedule.
- Forecasting accurately to allow the OpenText Services business to forecast bookings, backlog and revenue.
- Strong communication skills, with the ability to interact with business stakeholders on business requirements, demand prioritization, business case preparation and execution planning.
- Becoming the trusted advisor to the customer on implementation and management of OpenText products and solutions.
- Excellent Business & Technology verbal/written communication skills.
- Certification in Project Management of any discipline (PMP, PRINCE2, Agile, Scrum).
- 10 years+ experience with responsibilities in managing consulting teams for medium to large scale projects.
- Comprehensive knowledge of business applications systems (Enterprise Content Management, Big Data Analytics, Enterprise Information Management and SAP Solutions), systems design and development processes, including requirements analysis, feasibility studies, software design, programming, pilot testing, installation and evaluation.
- Ability to analyze and resolve complex issues, both logical and interpersonal.
- Excellent management/supervisory skills and ability to operate under tight timeline-driven initiatives.
- Solid grasp of business principles and techniques of administration, organization and management, including an in-depth understanding of the key business issues.
- Ability to analyze and resolve complex issues, both logical and interpersonal.
- Understanding of IT projects engagements type and the financial aspects (revenue, margin, billing).
- Significant experience working in enterprise software product industry is desirable.
- A high level of commitment, willingness to learn, and the ability to quickly apply new technologies.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. Seniority level
- Seniority level Director
- Employment type Full-time
- Job function Project Management and Information Technology
- Industries Software Development
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#J-18808-LjbffrSenior Consultant, Professional Services

Posted 7 days ago
Job Viewed
Job Description
EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB's data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit Senior Consultant, Professional Services** (RE)
**Location:** Singapore (WFO)
EDB is searching for a customer-facing Senior Database Consultant, to provide EnterpriseDB PostgreSQL technical assistance to our customers both in-person and virtually. This entails learning about their industry, formulating suggestions, providing Database deployment architecture, configuring/implementing database solutions. The ideal candidate is able to organize weak or ambiguously built client needs and turn them into successful customer interactions. This individual possesses a strong blend of people skills and in-depth understanding of database deployments. Technical skills are as vital as written and vocal communication skills. This individual will not only provide technical services to customers but also collaborate with our product engineering teams to establish the future direction of our products and provide input to sales and sales engineering regarding new business opportunities. This job can include some moderate travel.
**What your impact will be:**
+ Assess the existing deployments of Postgres, associated tools in the customer place, and make recommendations on how to improve them and document the required technical steps.
+ Gather and record the enterprise-wide database requirements by consulting with the stakeholders in the client teams.
+ Work on creating proposals for professional services that meet the objectives and goals of customers.
+ Possessing knowledge of programming languages like C/C++, PHP, python, Java or Ruby to guide customers in the development of custom Postgres-based applications.
+ Troubleshooting the various Database challenges including the performance issues
+ Perform database Migrations from Oracle, SQL Server, and / or MySQL to PostgreSQL
+ Performance tuning for existing database deployments
+ Work with customers to upgrade their application to the latest version of Postgres and configure / change their application to take advantage of new features.
+ Design and implement Database High Availability configurations using PostgreSQL.
+ Evaluate security needs by customers and make recommendations.
+ Document all work clearly and concisely in runbooks and customer communications throughout the project.
+ Implement backup strategies and perform upgrades and patching.
+ Develop Data migration strategies to migrate large databases in line with the customer downtime constraints.
+ Implement advanced Database monitoring and set up the alerts using the industry best practices and tools.
**What you will bring:**
+ **8+ years** of working experience for a professional consulting organization in the Database area with **strong Database foundation skills** .
+ **5+ years** of direct working experience on **PostgreSQL and Oracle databases**
+ Expertise in PostgreSQL Database implementation for high availability in large enterprise environments.
+ Be familiar with database design and building applications for PostgreSQL, Oracle, or other databases.
+ Expert knowledge on General system administration and performance tuning skills for Linux (Ubuntu, Centos, Red hat, or Debian), including troubleshooting and scripting.
+ Be well-versed in SQL and MS Windows
+ Have strong time management skills, and the ability to balance multiple projects in parallel.
+ Have a bachelor's or master's degree in computer science / Engineering or equivalent experience
+ Able to travel about 30 - 40%
+ Have strong written and verbal communication skills
+ Excellent troubleshooting skills
**What will give you an edge:**
+ Proficient with PostgreSQL community version and EDB's PostgreSQL
+ Proficient with EDB tools
+ Proficient with database tuning and use of PostgreSQL tools such as PgBadger, PEM, BARMAN
+ Proficient with PostgreSQL replication technologies Streaming, Logical and Bidirectional
+ Proficient with PostgreSQL architecture
+ Proficient with PostgreSQL networking, HBA and connection pooling (PgBouncer, PgPool)
+ Working knowledge of OLTP/DSS/DW system design
+ Working knowledge of scripting languages, BASH, KSH, Python, Perl etc.
+ Have experience deploying open-source software.
+ Working with virtual teams and from remote office locations
EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2025! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.
We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We'd love to hear from you and we want you to apply!
EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company's integrity.
EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.
#LI-Remote #BI-Remote
Professional Services Implementation Manager
Posted 13 days ago
Job Viewed
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
**Welcome to Boeing** ! One third of pilots and cabin crew worldwide are flying with schedules produced by Boeing's innovative solutions. One million pilots use our navigation products, and every day some 70,000 routes around the world are planned with the help of Boeing. Optimizing airlines' operations has a major impact on environmental sustainability.
**Jeppesen Asia/Pacific Pte Ltd** , a Boeing Company, is seeking a highly skilled and motivated **Professional Services Implementation Manager** to join our Crew & Network Operations team in **Singapore.**
The Crew & Network Operations Implementation department is responsible for the configuration and delivery of our Airline Operations and Resource Planning solutions to commercial airline customers. Joining us is an opportunity to be part of a skilled team of specialists that solve some of the most challenging optimization problems in the world, value diversity, and learn from each other.
**Position Responsibilities:**
+ Lead, coach, and mentor a team, providing developmental opportunities to enhance employee performance and expand capabilities.
+ Oversee project/program on-time delivery, profitability, and client value. Ensure project teams are executing as planned by monitoring high-level progress and major deliveries. Determine options and appropriate actions to ensure and improve project performance.
+ Define project/program setup and strategy, identify resource requirements and constraints for implementation project, approve estimates and develop high-level integrated project plans including critical path. Support sales team in contract negotiations ensuring implementation client commitments are realistic.
+ Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports.
+ Maintain a positive, results oriented work environment, building partnerships with direct reports, local and regional teams, and across the global organization.
+ Coordinate training opportunities for the team with the training department (e.g. schedules, facilities, materials), and activities related to career development and knowledge sharing sessions
+ Work with local team and regional and global colleagues to continuously review lessons learned, identify process improvements, and implement best practices.
+ Collaborate with regional leadership to plan, manage, prioritize, and optimize resources to achieve organizational goals and objectives. Make hiring decisions.
+ Possess the ability to accomplish results through employees who exercise significant latitude and independence in their assignments. Actively involved in daily operations only when required to meet schedule or resolve complex problems.
+ Demonstrate a commitment to personal learning and development. Seeking feedback and proactively improving skills and knowledge.
+ Foster innovation by exploring new opportunities and solutions, thinking beyond current practices, and approaching work problems with creativity and novel approaches.
+ Possess strong analytical skills, including the ability to collect, organize, synthesize, and analyze data to develop conclusions and recommendations.
This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team's discretion and could potentially change in the future.
**Basic Qualifications (Required Skills/Experience):**
+ Minimum of 3 years of experience in a project or program management leadership role
+ Minimum of 2 years of experience leading a team as a direct supervisor.
+ Excellent verbal and written communications skills in English.
+ Minimum of 2 years of experience in complex software project/program management implementation, configuration, and delivery, using agile development methodology.
+ Ability to travel 20% of the time.
**Preferred Qualifications (Desired Skills/Experience):**
+ Minimum of 5 years of experience in complex software project/program management implementation, configuration and delivery, using agile development methodology.
+ Skilled in advising a team regarding tasks, projects and operations. Excellent interpersonal abilities.
+ 4 years working with external corporate clients.
+ 2 years of experience in the aviation industry.
+ Bachelor's degree in Business Administration, Computer Science, other technical computing or business discipline, or an equivalent combination of education and experience.
**Relocation:**
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
**Other job-related information:**
Benefits and pay are determined in line with Singapore labor market practices. This is not an expat assignment.
Join our team and be part of a company that is shaping the future of aviation. Apply now with your resume and cover letter outlining your relevant experience and why you are interested in this position.
Applications for this position will be accepted until **Jul. 31, 2025**
**Export Control Requirements:** This is not an Export Control position.
**Relocation**
Relocation assistance is not a negotiable benefit for this position.
**Visa Sponsorship**
Employer willing to sponsor applicants for employment visa status.
**Shift**
Not a Shift Worker (Singapore)
**Equal Opportunity Employer:**
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 ( and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.