46 Claims Adjuster jobs in Singapore

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Executive, PSR to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

Functional Responsibilities

• Handle P&E claims from beginning to end process (first notification, investigation, assessment, settlement and recovery aspect).
• Assignment of loss adjusters / surveyors to conduct investigation on our behalf, when needed.
• To have a curious mind to understand the circumstances of loss to handle and ensure proper handling and progression.
• Reasonable technical knowledge and experience in handling P&E claims and able to demonstrate a thorough / sound understanding of policy wordings, clauses, exclusions etc.
• Participate in continuous improvement for the Quality Assurance / Regional Audit processes.
• Work collaboratively with the P&E team to maintain adherence to claims best practice protocols for P&E claims, aligned with AIG Global Standards.
• Demonstrate good practice of e-filing of documentations into electronic folders.
• Any other projects / tasks which may be assigned to you from time to time.

Accountabilities

• Demonstrate strong customer service skills and ability to respond promptly to minimize indemnity exposure, maintain excellent customer engagement and delivering the best outcomes.
• Ensure sound financial control through consistent reserving and disciplined management of financial transactions, including internal reporting to relevant departments as required.
• Effectively negotiate with clients, agents and brokers (both verbally and in writing), apply problem solving skills to identify potential issues or bottlenecks in the claims process, and provide feedback, resolutions or recommendations to P&E Team Manager and Major Loss Adjusters.

What you'll need to succeed

• BCP & ComGI certification.
• Technical experience in related field such as property, engineering and construction background is preferred.
• Experience in claims adjustment, negotiation, and relationship management is an advantage plus.
• Strong policy interpretation skills with the ability to ensure accuracy and consistency.
• Strong communication skills in both written & verbal, with ability in networking, influencing, and negotiation.
• Strong time management skills, with the ability prioritize tasks and manage schedules, and maintain file diaries effectively.
• A collaborative mindset and the ability to work effectively in a team environment
• An eagerness to learn, with adaptability and a supportive approach/mindset.

Ready to take your career to the next level? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

Functional Area:

CL - ClaimsAIG Asia Pacific Insurance Pte. Ltd.

P-Serv is partnering our Client, a leading Statutory body. Join Our Team as a Claims Processing Officer – Unlock Your Potential in a Dynamic Workplace

Job Responsibilities

• Certifying the correctness and completeness of the claim form and supporting documents for all final claims submitted by grant recipients
• Liaise directly with grant recipients on any queries pertaining to the claims and/or missing documents for the claims
• Liaise directly with grant recipients to obtain and record grand recipients' explanations for cases where there are any variance between actual and supported amount for approved cost
• Provide updates on claims verification process and/or seek clarifications relevant to claim verification
• Compute final qualifying cost of the project according to guidelines and SOPs of the grant
• Prepare Project Summary of Claim Report including breakdown of actual expenditures according to approved budget items and complete set of supporting documents
• Ensure claims are verified in a timely manner so that disbursement to grant recipients are within the agreed service level
• Examine description and authenticity of items claimed against the appropriate supporting documents submitted by the grant recipients to substantiate the claims
• Certify claims submitted by grant recipients within the approved qualifying costs and grant amounts
• Prepare and sign off reports in line with requirements for each verified claim

Job Requirements

• Min Diploma or equivalent in Finance or related studies with 2 years of relevant working experience
• Good interpersonal and communicate skills (oral and written)
• Must uphold strong code of work ethics, in particular confidentiality of information
• Able to work under pressure to meet deadlines and meticulous

Working Location / Hours

• Central
• Mondays – Thursday, 8.30am – 6pm (1hr lunch break)
• Fridays, 8.30am – 5:30pm (1hr lunch break)

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R | EA Personnel Name: Khadijah Abdul Rahman

P-Serv is partnering our Client, a leading name in the statutory body, and a we are looking for talents to be a part of the team

Job Responsibilities

• Certifying the correctness and completeness of the claim form and supporting documents for all final claims submitted by grant recipients
• Liaise directly with grant recipients on any queries pertaining to the claims and/or missing documents for the claims
• Liaise directly with grant recipients to obtain and record grand recipients' explanations for cases where there are any variance between actual and supported amount for approved cost
• Provide updates on claims verification process and/or seek clarifications relevant to claim verification
• Compute final qualifying cost of the project according to guidelines and SOPs of the grant
• Prepare Project Summary of Claim Report including breakdown of actual expenditures according to approved budget items and complete set of supporting documents
• Ensure claims are verified in a timely manner so that disbursement to grant recipients are within the agreed service level
• Examine description and authenticity of items claimed against the appropriate supporting documents submitted by the grant recipients to substantiate the claims
• Certify claims submitted by grant recipients within the approved qualifying costs and grant amounts
• Prepare and sign off reports in line with requirements for each verified claim

Job Requirements

• Min Diploma or equivalent in Finance or related studies with 2 years of relevant working experience
• Good interpersonal and communicate skills (oral and written)
• Must uphold strong code of work ethics, in particular confidentiality of information
• Able to work under pressure to meet deadlines and meticulous

Working Location / Hours

• Central (Nearest MRT: Bugis)
• Commit 3 days per week (inclusive Mondays & Thursdays - work in office)
• 8.30am – 6pm (with 1 hour break)

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R | EA Personnel Name: Mavis Goh En Qi

Job Overview

We are seeking a detail-oriented and organized Claims Associate to join our team. As a Claims Associate, you will be responsible for verifying the correctness and completeness of assessments and supporting documents submitted by applicants.

Key Responsibilities

• Verify applicant's eligibility criteria according to policies for various grants/schemes
• Liaise with assessors and applicants on queries pertaining to assessments/applications submitted via phone call or email
• Require degree in any discipline, or diploma holder with at least 5 years of relevant work experience

Requirements

Able to work in a hybrid environment, Monday to Friday, 8:30am - 6pm. Good interpersonal and communications skills, customer service skills, problem solving and critical thinking skills are essential for this role.

Responsibilities:

• Admin Duty and hand on insurance claim work
• Prepare Vehicle Estimate
• Arrange Insurance surveyor and finalize
• Prepare LOD and negotiate with insurance company
• Handle customers and give advice
• Analyzing accident claims
• Other ad-hoc duties

Requirements:

• O level / A level / diploma in related field
• At least 2 years relevant experience in related field
• Proficiency in Microsoft Office and good in computer knowledge
• Required language: English and Chinese Mandarin to liaise with Chinese speaking customers
• All candidates are welcome to apply

• Process and review insurance claims documents in accordance with company policies and regulatory guidelines.
• Verify policy coverage and supporting documents to ensure accuracy and completeness of claims submissions.
• Liaise with clients, insurers, and internal stakeholders to obtain necessary information and resolve discrepancies.
• Ensure timely updates and communication on claims status to clients and relevant parties.
• Maintain accurate records of claims processing in the company system for audit and reporting purposes.
• Assist in preparing claims reports and data analysis for management review.
• Support compliance with internal controls, risk management, and service standards.

• Degree in Business Administration, Insurance, or a related discipline.
• At least 1–2 years of relevant experience in claims processing, insurance operations, or administrative support preferred.
• Fresh graduates with strong interest in the insurance industry may also be considered.
• Strong attention to detail, analytical, and problem-solving skills.
• Good communication and interpersonal skills to liaise with clients and stakeholders.
• Proficient in Microsoft Office applications.
  Bilingual in English and Mandarin preferred (to liaise with Mandarin-speaking stakeholders).

EA License No: 23C1703

EA Personnel No: R

EA Personnel Name: Wong Choo Sian, Jabez

Job Description:

• Review and process car insurance claims promptly and accurately.
• Investigate and verify claim details by coordinating with customers, repair shops, and third parties.
• Assess damage reports and evaluate claim eligibility based on policy terms.
• Communicate claim status and updates clearly to customers and internal teams.
• Ensure all claims comply with company policies and regulatory requirements.
• Maintain accurate records and prepare necessary documentation for claims processing.

Requirement:

• With 2+ years working experience as a car insurance claims handling
• Basic understanding of car repairs and insurance policies

Additional Information:

• Up to $3000
• Located in Ubi, Company will be shifting to Loyang in November/December
• Mon – Fri, 9am-6pm; Sat: 9am-3pm

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd's PDPA and e2i's PDPA.

Singlife is a leading homegrown financial services company, empowering consumers to achieve financial freedom through innovative technology-enabled solutions and a wide range of products and services. Our comprehensive suite includes insurance plans, employee benefits, partnerships with financial adviser channels, bancassurance, investment, and advisory solutions via our platform.

• Assess claims using Group Insurance core systems, other business systems including vendors' systems.
• Communicate claims decisions clearly and effectively.
• Respond promptly to queries from stakeholders.
• Manage workload to achieve required service levels and productivity targets.
• Collaborate with key stakeholders to arrive at customer-centric outcomes.

The primary purpose of this role is to review and assess local and overseas medical and non-medical claims within policy terms and conditions and claims authority limits, all while meeting stipulated turnaround times.

• Proficiency in assessing claims using core systems and other business systems.
• Excellent communication and interpersonal skills.
• Ability to manage workload and prioritize tasks effectively.
• Strong analytical and problem-solving skills.
• Collaborative mindset and ability to work with stakeholders.

Benefits of this role include the opportunity to work in a dynamic and fast-paced environment, with opportunities for growth and professional development. Additionally, you will have the chance to make a positive impact on customers' lives by providing excellent service and support.

As a Loss Adjuster and Investigator, you will be responsible for investigating insurance claims to determine cause and liability. You will also interpret insurance policy terms and conditions, negotiate claim settlements with clients, and pursue recovery from other parties when necessary.

You will conduct site visits and assessments as required, utilizing your analytical and problem-solving skills to ensure accurate and timely resolution of claims. Additionally, you will maintain meticulous attention to detail and organizational skills to manage multiple tasks and deadlines.

We are seeking an individual who is able to learn and adapt quickly, with excellent customer service and communication skills. Proficiency in English language, with good grammar and writing abilities, is essential. Bonus points for proficiency in Mandarin, Malay, Tamil, or other local languages/dialects.

Skillset:

• Negotiation
• Casualty
• External Audit
• Reserves
• Claims Handling
• Analytical Skills
• Quality Assurance
• Property
• Investigation
• Indemnity
• Good Communication Skills
• Audit Management
• General Insurance
• Time Management
• Writing
• Fraud
• Evidence
• Customer Service
• Tamil

About Us:

We are a leading investigation company providing top-notch services to clients across the region. Our team is dedicated to delivering exceptional results through our expertise and commitment to excellence.