What Jobs are available for Claims Manager in Singapore?

֎ High-Impact Regional Exposure

֎ Career Growth & Development

֎ Collaborative & Dynamic Environment

As a Claims Manager, you will be responsible for the following duties:

• Prepare and deliver claims reports for senior management and head office review
• Oversee all team-managed claim bookings, ensuring adherence to delegated authority limits
• Evaluate complex and disputed claims, making informed decisions on coverage, reserving, and settlement
• Interpret and apply policy wordings across multiple lines of business, including property & casualty, engineering, and marine cargo
• Lead and mentor the team to enhance overall claims expertise and operational competency
• Build and maintain strong relationships with key stakeholders such as cedants, brokers, insurers, reinsurers, consultants, and external experts to collaboratively resolve claims
• Ensure claims handling processes are in full compliance with regulatory requirements
• Compile and present claims data to support both internal reviews and external audits

Requirements:

• Bachelor's degree in a relevant field or discipline
• Possession of professional qualifications such as ACII, ANZIIF, CILA, or equivalent
• Minimum of 5 years of experience in insurance or reinsurance claims, including prior experience in team leadership or management

To apply, simply click on the "apply" button in the job advertisement or alternatively, you can send in your resume via email

Email Address:

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Introductie
Ben jij een innovatieve Schadebehandelaar en krijg jij energie van een veranderlijke omgeving? Wil je werken op een afdeling waar veel ruimte is voor ideeën en procesverbeteringen?
Als Schadebehandelaar bij elipsLife kom je in een gedreven team terecht waar hard wordt gewerkt. Collega's helpen elkaar wanneer dat nodig is en elke ochtend is er een gezamenlijke dagstart, waar waardevolle initiatieven ontstaan. Omdat elipsLife een groeiende organisatie is, heerst er veel dynamiek en verandering op de afdeling. Als medewerker bij elipsLife moet je daarom snel kunnen schakelen.
Organisatie
elipsLife is een verzekeringsmaatschappij voor institutionele klanten (B2B) en dochteronderneming van Swiss Life. Vanuit onze verschillende vestigingen in Europa bieden wij oplossingen aan op het gebied van levens- en arbeidsongeschiktheidsverzekeringen. Onze samenwerkingspartners zijn tussenpersonen, administratiekantoren en PPI's. Onze klanten zijn werkgevers en pensioenfondsen.
De Nederlandse vestiging van elipsLife is opgericht in 2011. Het jonge karakter van onze organisatie komt naar voren in de manier waarop er wordt samengewerkt: innovatie en procesverbetering is voor ons belangrijk. Ons nieuwe kantoor is gevestigd in Hoofddorp en bevat alle faciliteiten die je nodig hebt om succesvol te zijn binnen jouw nieuwe rol.
Jouw taken
Als Schadebehandelaar heb je je eigen portefeuille. Wanneer er per e-mail een claim binnenkomt, ben jij verantwoordelijk voor de volledige verwerking ervan. Concreet zijn jouw taken:
Uitvoeren van betalingen;
Verzorgen van in- en externe rapportages;
Het optimaliseren van de gegevens aanlevering;
Correspondentie naar deelnemers;
Het onderhouden van klantcontact.
Wij zijn op zoek naar een Schadebehandelaar met ervaring bij een pensioen- of levensverzekeraar, of een advies- of uitvoeringsorganisatie. Daarnaast heb je:
HBO werk- en denkniveau, aangevuld met WFT Inkomen en/of WFT Pensioenen;
Minimaal 2 jaar relevante werkervaring;
Uitstekende beheersing van de Nederlandse en Engelse taal in woord en geschrift;
Een empathisch vermogen, ben je klantgericht, innovatief en een teamspeler.
Jouw toekomst
Werken bij elipsLife betekent werken bij een groeiende organisatie die constant in beweging is. Voor jou betekent dit dat je onderdeel wordt van een uniek succesverhaal, waarbij er altijd kansen zijn je te ontwikkelen en door te groeien. Wat wij jou bieden:
Een aantrekkelijk salaris;
25 + 3 vrije dagen en 8% vakantiegeld;
Een 13e maand;
Vergoeding voor alle opleidingen op verzekeringsgebied;
Mogelijkheid tot het volgen van opleidingen zoals LEAN, Projectmanagement, Sociale Wetgeving;
Aanvullende levens- en AO-verzekeringen.
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֎ High-Impact Regional Exposure

֎ Career Growth & Development

֎ Collaborative & Dynamic Environment

As a Claims Manager, you will be responsible for the following duties:

• Prepare and deliver claims reports for senior management and head office review
• Oversee all team-managed claim bookings, ensuring adherence to delegated authority limits
• Evaluate complex and disputed claims, making informed decisions on coverage, reserving, and settlement
• Interpret and apply policy wordings across multiple lines of business, including property & casualty, engineering, and marine cargo
• Lead and mentor the team to enhance overall claims expertise and operational competency
• Build and maintain strong relationships with key stakeholders such as cedants, brokers, insurers, reinsurers, consultants, and external experts to collaboratively resolve claims
• Ensure claims handling processes are in full compliance with regulatory requirements
• Compile and present claims data to support both internal reviews and external audits

Requirements:

• Bachelor’s degree in a relevant field or discipline
• Possession of professional qualifications such as ACII, ANZIIF, CILA, or equivalent
• Minimum of 5 years of experience in insurance or reinsurance claims, including prior experience in team leadership or management

To apply, simply click on the “apply” button in the job advertisement or alternatively, you can send in your resume via email
Email Address:

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777

We are seeking a skilled and experienced Insurance Claims Manager to join our team. As a key member of our organization, you will be responsible for handling claims efficiently and professionally. Your primary goal will be to provide exceptional customer service while managing claims within agreed service benchmarks.

• Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, lawyers, third-party claimants, sister companies, and other relevant parties.
• Handle and manage claims efficiently, professionally, and equitably within agreed service benchmarks and applicable protocols.
• Train and guide assistants in their support roles.
• Ensure claim reserves are provided or updated in a timely and realistic manner.
• Provide feedback and advice to underwriters on issues identified during claims handling, such as policy wording gaps or potential risk improvements.
• Conduct client visits or attend meetings as required.
• Perform periodic file reviews when necessary.
• Ensure recovery claims are actively pursued and followed up periodically.

To be successful in this role, you should have the following skills and qualifications:

• Minimum 2 years of relevant claims experience, specifically handling WICA claims.
• Possess CGI/HI qualifications or other relevant insurance certifications.
• Well-versed in insurance principles and practices.
• Able to multi-task, work well in a team, and demonstrate conscientiousness, tact, customer-focus, and a willingness to learn new skills.
• Good working knowledge of Microsoft Office applications.
• ACII or AAII qualification would be an added advantage.

We are seeking an experienced Claims Executive to join our team. As a key member of our claims department, you will be responsible for handling new and renewal claims across Non-Motor lines.

The ideal candidate will have proficient skills in Microsoft Office applications, including Word, Excel, and PowerPoint, as well as experience with collaboration tools such as Teams and Webex.

This is an exciting opportunity to work in a dynamic environment and contribute to the success of our organization.

• Job Responsibilities:
• Manage WICA claims with adherence to statutory procedures and timelines.
• Coordinate with brokers, insureds, loss adjusters, and other external partners.
• Ensure compliance with applicable laws, regulations, and internal policies.

• Required Skills:
• Proficient in Microsoft Office applications.
• Experience with collaboration tools.
• Strong communication and organizational skills.
• Ability to work independently and as part of a team.

• Benefits:
• Competitive salary and benefits package.
• Opportunities for career advancement.
• Collaborative and dynamic work environment.

Director – Head of Permanent Recruitment
Are you passionate about driving excellence in claims management and building a high‐performing team? We're looking for an experienced
Claims Manager
to lead our reinsurance claims practice — someone who thrives in a fast‐paced environment, enjoys solving complex claims, and values strong partnerships with stakeholders across the value chain.
What You'll Do
Lead and coach a team handling
facultative and treaty reinsurance claims , ensuring accuracy, efficiency, and compliance with delegated authorities.
Review complex and contentious claims, providing sound recommendations on
coverage, reserving, and settlement strategies .
Interpret and apply policy wordings across
multiple business lines
(Property, Casualty, Engineering, Marine Cargo, etc.).
Prepare and review internal and external
claims reports
for management and head office.
Foster a culture of
technical excellence , continuous learning, and collaboration within the team.
Partner with
brokers, cedants, insurers, reinsurers, and experts
to resolve claims and strengthen long‐term relationships.
Ensure all claims processes align with
regulatory and audit requirements , maintaining the highest standards of governance and compliance.
What You Bring
A
Bachelor's degree
in Business, Insurance, or related field.
Professional qualifications
such as ACII, ANZIIF, or CILA are highly valued.
Minimum
5 years of relevant experience
in insurance or reinsurance claims, including team leadership exposure.
Strong understanding of technical claims management, reinsurance principles, and market practices.
Exceptional interpersonal skills with the ability to communicate confidently with both internal and external stakeholders.
Detail‐oriented, analytical, and solutions‐driven mindset.
Contact
Interested candidates you may submit your resume in Word format to Do note that only shortlisted candidates will be notified.
Quess Selection & Services
EA Licence Number: 23C2060
R
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Assistant Claims Manager
role at
myGwork - LGBTQ+ Business Community
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Join to apply for the
Assistant Claims Manager
role at
myGwork - LGBTQ+ Business Community
This job is with Beazley, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Title:
Assistant Claims Manager
Division:
Group Claims
Reports To:
Claims Product Specialist and/or Claims Focus Group Leader, as per Beazley's organisation chart
Key Relationships:
Claims staff, underwriters, insureds, brokers and service providers
Job Summary
An independent Claims Handler role focused on low to mid value claims with no significant coverage issues to help achieve the Beazley vision of being the highest performing specialist insurer. To contribute to the overall performance, development, and management of the Beazley claims function. To proactively manage claims, primarily at the individual level while gaining experience at the portfolio level through observing and working with peers. A key requirement of the role is to assist to achieve high levels of satisfaction for the client and broker through high quality claims management, resolution, and excellent client service. To work with underwriters and support brokers and clients. To support claims management to facilitate and foster a collaborative approach across the overall claims function to learn, share ideas and diverse perspectives, and work in a manner that best meets the challenges of our clients.
Key Responsibilities
Individual Claims Leadership
Manage individual claims on a proactive basis from notification to closure, investing the necessary level of involvement required for each claim depending on the nature, category, maturity, type, and quantum of the claim.
Focus primarily on the management of claims with an expected or actual value at or below $250,000 without Coverage Litigation or other significant flags.
Adhere at all times to Beazley's Claims Reserving Philosophy and Standards.
Act at the direction of line management to develop, iterate, document, and execute claims strategies considering uncertainties, key decisions, potential outcomes, and estimated associated costs.
Engage and liaise with line management as appropriate on specific claims where additional experience or knowledge may be beneficial or is required.
Understand and implement Beazley's Conduct Risk Policy.
Claims Portfolio Management
Work alongside and support Claims Managers in the management of the claims portfolio to optimise performance including the:
Review of individual claims within the portfolio on a regular basis and ensuring reserves and records are maintained in a timely manner as required by Beazley's claims controls and standards.
Communication of any material claims to Reinsurance and Finance as set out by the applicable claim's authority, claims protocols, and procedures.
Working with Reinsurance to effect recoveries
Strategy and Business Planning
Understand the overall strategic objectives and business plans of the Beazley claims function to the degree required to engage and liaise effectively with line management.
Working with Underwriters
Develop an understanding of marketing and underwriting strategies for the respective business area.
Provide input to underwriters on review of potential or existing insured's claims experience.
Identify claims trends and developments and communicate their potential impact on the book.
Authority & Minimum Standards Observance
Operate within approved claims authorities at all times.
Maintain a thorough knowledge of industry regulations and minimum standards.
Ensure compliance with the regulations and Beazley's claims control standards and protocols.
Third party Management
Follow Beazley's procedures for the selection and retention of 3rd-party professionals and manage these relationships to the benefit of Beazley.
Conduct file reviews or audits, where required, and assist in the resolution of any issues identified.
Broker and Insured Relations
Work proactively to develop strong relations with key brokers and insureds.
Promote the Beazley brand of excellence in client service professionalism.
Operational
Ensure the management of claims conforms to the agreed standardised processes and use of share service functions as appropriate.
Contribute to the commitment to, and active development of a continuous improvement culture within the overall claims function.
Supporting Senior Claims Handlers
Support senior Claims staff with any relevant tasks, projects, or initiatives to further develop skills and understanding of the broader organisation.
Assist claims management and peers to develop, mentor, and empower junior staff.
Serve as a positive role model for junior staff.
Conflicts of Interest
Adhere to Beazley's Conflicts of Interest policy, alert the appropriate person to any potential conflicts of interest, and take steps to resolve them promptly.
Immediately advise your Head of or Group Head of Claims if any Beazley employee seeks to exert undue influence on you or any other team member to act improperly in the management, reserving, or settlement of any claim.
General
It Is Important That Within All Your Interactions Both Internally And Externally You Adhere To Beazley's Core Values - Being Bold, Striving For Better, And Doing The Right Thing - As They Contribute To An Internal Environment Of Teamwork And Promote a Positive Brand Image And Experience To Our External Customers. We Also Expect Beazley Employees To
Comply with Beazley procedures, policies and regulations including the code of conduct, which incorporates the PRA and FCA Conduct.
Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
Display business ethics that uphold the interests of all our customers.
Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management.
Adjuster license(s) may be required as part of your job responsibilities. If required, those licenses must be obtained within the first 90 days of your employment and in accordance with an individual licensing plan established by Beazley Compliance and your Manager.
Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.
Personal Specification
Education and Qualifications
Graduate Calibre
Skills And Abilities
Analytical skills: Problem solving (broad-based, analytical, conceptual, creativity), Analysis of financial statements, Financial assessments of claims, Data analysis, Decision-making
Work management skills: Time and workload management, Self-starter, Planning, Achievement orientation, Productivity focus
Interpersonal skills: Ability to influence others, Client and broker management skills, Purposeful communication, Flexibility, Active listening
Knowledge And Experience
Past claims experience establishing liability and/or settlement resolutions.
Functional knowledge & understanding: Claims management process, US/RoW Insurance market (general & focus group), US/RoW legal and regulatory environment, Alternative resolution approaches
Aptitude and Disposition
Outcome focused, self-motivated, flexible and enthusiastic
Professional approach to successfully interact with senior management/ colleagues/ external suppliers
Diplomatic
Competencies
Problem-solving
Decisiveness
Customer-focused
Influencing others
Attention to detail
Team work
Self-starter
Analytical thinking
Managing resources effectively
Technical competency and expertise
Seniority level
Seniority level Entry level
Employment type
Employment type Full-time
Job function
Job function Finance and Sales
Industries Insurance
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Overview
Job Title:
Assistant Claims Manager
Division:
Group Claims
Reports To:
Claims Product Specialist and/or Claims Focus Group Leader, as per Beazley's organisation chart
Key Relationships:
Claims staff, underwriters, insureds, brokers and service providers
Job Summary
An independent Claims Handler role focused on low to mid value claims with no significant coverage issues to help achieve the Beazley vision of being the highest performing specialist insurer. To contribute to the overall performance, development, and management of the Beazley claims function. To proactively manage claims, primarily at the individual level while gaining experience at the portfolio level through observing and working with peers. A key requirement of the role is to assist to achieve high levels of satisfaction for the client and broker through high quality claims management, resolution, and excellent client service. To work with underwriters and support brokers and clients. To support claims management to facilitate and foster a collaborative approach across the overall claims function to learn, share ideas and diverse perspectives, and work in a manner that best meets the challenges of our clients.
Key Responsibilities
Manage individual claims on a proactive basis from notification to closure, investing the necessary level of involvement required for each claim depending on the nature, category, maturity, type, and quantum of the claim.
Focus primarily on the management of claims with an expected or actual value at or below $250,000 without Coverage Litigation or other significant flags.
Adhere at all times to Beazley's Claims Reserving Philosophy and Standards.
Act at the direction of line management to develop, iterate, document, and execute claims strategies considering uncertainties, key decisions, potential outcomes, and estimated associated costs.
Engage and liaise with line management as appropriate on specific claims where additional experience or knowledge may be beneficial or is required.
Understand and implement Beazley's Conduct Risk Policy.
Portfolio & Strategy Support
Work alongside and support Claims Managers in the management of the claims portfolio to optimise performance including the review of individual claims within the portfolio on a regular basis and ensuring reserves and records are maintained in a timely manner as required by Beazley's claims controls and standards.
Communicate any material claims to Reinsurance and Finance as set out by the applicable claim's authority, claims protocols, and procedures.
Work with Reinsurance to effect recoveries.
Understand the overall strategic objectives and business plans of the Beazley claims function to engage and liaise effectively with line management.
Working with Underwriters
Develop an understanding of marketing and underwriting strategies for the respective business area.
Provide input to underwriters on review of potential or existing insured's claims experience.
Identify claims trends and developments and communicate their potential impact on the book.
Authority & Minimum Standards
Operate within approved claims authorities at all times.
Maintain a thorough knowledge of industry regulations and minimum standards.
Ensure compliance with the regulations and Beazley's claims control standards and protocols.
Third-party Management
Follow Beazley's procedures for the selection and retention of 3rd-party professionals and manage these relationships to the benefit of Beazley.
Conduct file reviews or audits, where required, and assist in the resolution of any issues identified.
Broker & Insured Relations
Work proactively to develop strong relations with key brokers and insureds.
Promote the Beazley brand of excellence in client service professionalism.
Operational
Ensure the management of claims conforms to the agreed standardised processes and use of shared service functions as appropriate.
Contribute to the commitment to, and active development of a continuous improvement culture within the overall claims function.
People & Compliance
Support senior Claims staff with any relevant tasks, projects, or initiatives to further develop skills and understanding of the broader organisation.
Assist claims management and peers to develop, mentor, and empower junior staff.
Serve as a positive role model for junior staff.
Adhere to Beazley's Conflicts of Interest policy, alert the appropriate person to any potential conflicts of interest, and take steps to resolve them promptly.
Immediately advise your Head of or Group Head of Claims if any Beazley employee seeks to exert undue influence on you or any other team member to act improperly in the management, reserving, or settlement of any claim.
General
It is important that within all your interactions both internally and externally you adhere to Beazley's core values—Being Bold, Striving For Better, and Doing The Right Thing—as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley Employees to:
Comply with Beazley procedures, policies and regulations including the code of conduct, which incorporates the PRA and FCA Conduct.
Undertake training on Beazley policies and procedures as delivered by your line manager, Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
Display business ethics that uphold the interests of all our customers.
Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
Comply with any specific responsibilities necessary for your role as outlined by your line manager, Culture & People or assurance teams (compliance, risk, internal audit) and keep up to date with developments in these areas. This may include Beazley's underwriting control standards, claims control standards, other Beazley standards and customer relationship management.
Adjuster license(s) may be required as part of your job responsibilities. If required, those licenses must be obtained within the first 90 days of your employment and in accordance with an individual licensing plan established by Beazley Compliance and your Manager.
Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.
Education, Skills & Experience
Graduate Calibre
Analytical skills: Problem solving (broad-based, analytical, conceptual, creativity), Analysis of financial statements, Financial assessments of claims, Data analysis, Decision-making
Work management skills: Time and workload management, Self-starter, Planning, Achievement orientation, Productivity focus
Interpersonal skills: Ability to influence others, Client and broker management skills, Purposeful communication,Flexibility, Active listening
Knowledge
Past claims experience establishing liability and/or settlement resolutions.
Claims management process, US/RoW Insurance market (general & focus group), US/RoW legal and regulatory environment, Alternative resolution approaches
Aptitude & Disposition
Outcome focused, self-motivated, flexible and enthusiastic
Professional approach to successfully interact with senior management/ colleagues/ external suppliers
Diplomatic
Competencies
Problem-solving
Decisiveness
Customer-focused
Influencing others
Attention to detail
Team work
Self-starter
Analytical thinking
Managing resources effectively
Technical competency and expertise
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Talent Acquisition | Matching professionals with opportunity
The role:
The role requires overall responsibility for a portfolio of captive (re)insurance companies and the provision of technical underwriting & claims support across the team. The successful candidate will report to the Managing Director, Captive & Insurance Management Solutions, Asia Pacific.
Outline of Job description
Manage the day-to-day delivery of captive management services to his or her clients, and be the primary point of contact within WTW, in relation to all Underwriting and Claims queries on captives
Maintain an on-going relationship with the clients and gaining an understanding of the clients' business and industry
Assist in coordinating Board meetings, including the production and issuance of Board packs and minutes for same; presentation of information in a Board meeting environment
To liaise with brokers, insurers, reinsurers, loss adjustors, auditors (internal/external), Board / Committee members, lawyers and actuaries etc. to fulfil the above responsibilities
To report to the Directors / Committee(s) on all relevant Underwriting / Claim activities in accordance with the Underwriting and Claims protocol.
Review annual premium allocation models by country by client where required.
Prepare/review policy wordings pertaining to Underwriting and Claims issues, certificates endorsements, reinsurance agreements.
Responsible for ensuring that (re)insurance companies under management comply with the respective regulatory authority regulations and filing requirements.
Production of detailed Underwriting accounts, review of premium and claims information including compilation of claim statistics, assist in budgets / forecasts, reconcile bordereaux to cash payments, arrange for payment of claims and develop claims analysis for presentation to the client and/or other interested parties.
Assist the Client in premium collection due to the Client in relation to the Policies written on both direct and reinsurance basis and the payment of applicable reinsurance premiums ceded by the client to the reinsurers
Assist in adhoc projects / systems implementation
The Requirements:
Degree or Diploma in Insurance or related area
At least 6-8 years insurance experience or related industries
Knowledge of and experience with international insurance programs
Preferably can read and write Chinese
Strong Client Service and interpersonal skills; comfortable dealing directly with clients
Professional outlook
Organised
Pro‐active
Ability to work independently and as a team
Equal Opportunity Employer
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