31 IT jobs in Singapore
Help Desk
Posted today
Job Viewed
Job Description
About Us:
We are a leading laptop repair company specializing in high-quality hardware and software solutions for all major Windows laptop models. Our team is dedicated to providing exceptional customer service and expert technical support. We are looking for a dynamic Help Desk & IT Support Sales Consultant to join our growing team
Job Description:As a Help Desk & IT Support Sales Consultant, you will play a key role in diagnosing technical issues, performing laptop repairs, and driving sales through excellent customer engagement. You will interact with customers both face-to-face and via phone, providing expert advice and ensuring top-notch service.
Key Responsibilities:- Diagnose & Repair: Identify hardware/software issues in laptops and conduct high-quality repairs independently.
- Technical Expertise: Disassemble and reassemble various Windows laptop models with precision.
- Customer Service: Build strong relationships with customers, ensuring a smooth and positive repair experience.
- Sales & Consultation: Recommend repair solutions, upsell services, and close sales with strong persuasion skills.
- Problem-Solving: Troubleshoot technical issues efficiently and provide clear explanations to customers.
- Team Collaboration: Work closely with technicians and support staff to ensure seamless service delivery.
- Minimum 2 years of experience in sales or customer-facing roles (preferably in mobile/laptop repair).
- Strong knowledge of Windows laptop hardware/software troubleshooting and repair.
- Ability to diagnose, disassemble, and repair laptops independently.
- Excellent communication, negotiation, and presentation skills.
- Customer-focused mindset with strong problem-solving abilities.
- Ability to thrive in a fast-paced, target-driven environment.
- Salary: 2,500–3,000/month (Base Salary)
- Annual Leave: Up to 10 days
- Medical Leave: Up to 14 days
- Health Insurance
- Supplemental Pay: Commission-based incentives
- On-Site Position (No Remote Work)
Interested candidates can send their resume to:
Email:
WhatsApp: +65 9826 6901
Join our team and be part of a company that values expertise, customer satisfaction, and growth
Tell employers what skills you haveKeyboards
MacOS
Troubleshooting
Laptops
repair laptops
laptop systems
Troubleshooting Laptop
Retail Sales
Computer Hardware
repair issues
Good Communication Skills
Computer Repair
Windows
Apple Mac
Assembling
Customer Oriented
Excel
Windows O/S
Team Player
Laptop hardware
Help Desk Technician
Posted today
Job Viewed
Job Description
The role of a Support Engineer is pivotal in the IT Department for group operations. It functions as Level 1 and 2 Support for Applications, Hardware and related processes.
">- Provide efficient and timely technical support to end-users.
- Assist end users to resolve requests related to hardware, software and network issues.
- Collaborate with project teams to deliver project tasks.
- Ensure meeting users' expectations by providing quality support.
- Provide regular feedback, updates and recommendations for improvement to management.
- Maintain compliance with Group and IT policies & procedures at all times.
- Respond to and resolve technical queries from end-users.
- Offer assistance on hardware, software and network issues.
- Support project teams with task delivery.
- Deliver exceptional customer service.
- Contribute to knowledge sharing and best practices.
To be successful in this role, you will need:
- A degree in Information Technology or Computer Science (or equivalent).
- Basic knowledge of operating systems and hardware/software.
- An ability to work well within a team environment.
- Effective communication skills.
- Fresh graduates are welcome, with training provided.
This role offers a range of benefits including:
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
- Collaborative and dynamic work environment.
Please note that this role requires:
- Ability to work flexibly and adapt to changing circumstances.
- Strong problem-solving and analytical skills.
- Excellent time management and prioritization skills.
Help Desk Coordinator
Posted today
Job Viewed
Job Description
Job Overview:
- Frontline Support Specialist
- Provide exceptional service as the primary point of contact for parents and students via walk-in and phone enquiries.
- Scheduling and Operations Coordination
- Assist with scheduling, enrolments, and administrative tasks related to courses and centre operations.
- Data Management and Record Keeping
- Maintain accurate student records and update databases regularly to ensure seamless information management.
- Financial Transactions and Support
- Handle payment collection, issue receipts, and manage finance-related tasks in a professional manner.
- Centre Support and Collaboration
- Support teachers and centre operations to foster a productive learning environment.
Key Qualifications:
- Basic Requirements
- A minimum qualification of GCE 'N' Levels.
- Interpersonal Skills and Teamwork
- Strong interpersonal skills with ability to effectively communicate with parents and teachers.
- Industry Experience and Adaptability
- Candidates from retail, hospitality, or F&B industry welcome to apply, bringing valuable experience and adaptability to the role.
- Problem-Solving and Task Prioritization
- Ability to work independently, prioritize tasks effectively, and make sound decisions in a fast-paced environment.
Ideal Candidate Profile:
- Key Attributes
- Excellent communication skills with the ability to engage with diverse stakeholders.
- Team Player and Self-Motivator
- Proven track record of working collaboratively in a team environment and motivating oneself to meet deadlines and deliver results.
Note:
- Working Hours and Location
- 3 weekdays + 2 weekend shifts, based in East region.
Help Desk Specialist
Posted today
Job Viewed
Job Description
Job Title: Help Desk Specialist
We are seeking a motivated and detail-oriented individual to fill the role of Help Desk Specialist. This junior-level position is ideal for candidates who are eager to learn and grow in the field of IT support.
Key Responsibilities:
- Maintain a professional demeanor at all times and adhere to company policies and procedures.
- Perform basic computer operations and tasks with efficiency and accuracy.
- Develop strong problem-solving skills and demonstrate logical thinking.
- Communicate effectively with customers and colleagues, both verbally and in writing.
- Demonstrate a willingness to learn and adapt to new technologies and systems.
- Visit customer sites to record and maintain data, and perform simple computer tasks as needed.
- Assemble and test low-voltage cables such as network cables and serial data cables, with training provided.
- Perform basic troubleshooting of computer hardware and related devices, with training provided.
- Demonstrate a strong understanding of electronics and mechanical concepts.
- Possess excellent communication and interpersonal skills.
- Show a high level of enthusiasm and dedication to delivering exceptional customer service.
- Fulfill additional responsibilities as assigned by management.
- A polytechnic diploma or equivalent qualification.
- An ITE graduate with relevant experience.
- Proficiency in English language.
- A valid driver's license (an advantage).
Requirements:
Help Desk Coordinator
Posted today
Job Viewed
Job Description
We are seeking a skilled and patient Customer Service Representative to fill this position.
- Handle customer inquiries via phone, email, and social media platforms.
- Respond to customer complaints in a professional manner.
- Collect and analyze customer data to improve sales performance and service delivery.
- Prepare sales proposals for existing and new customers.
- Execute order processing tasks including order fulfillment.
- Compile monthly sales reports for management review.
- Liaise with vendors, suppliers, contractors, and business partners.
- Minimum 2 years of working experience in the Sales/Customer Service field.
- Relevant O-level or equivalent qualification.
- Excellent spoken and written English communication skills.
- Proficient in MS Office applications including Excel, Word, and PowerPoint.
This role offers opportunities for growth and development, as well as a competitive salary package.
Help Desk Specialist
Posted today
Job Viewed
Job Description
The Support Engineer plays a pivotal role in delivering exceptional IT support to internal users, ensuring seamless performance of desktop, collaboration, and infrastructure systems.
This is a hands-on role that spans both on-site and remote support, covering hardware, software, mobile, and AV/conferencing technologies. The role is dynamic, involving front-line user support, collaboration tool optimization, device lifecycle management, and participation in IT service management processes such as incident, problem, and change management.
You'll also play a part in global IT initiatives and rollouts, supporting both local and international teams across time zones.
Required Skills and Qualifications
- Bachelor's degree in Information Technology or Computer Science, or equivalent experience.
- At least 3 years of hands-on IT support experience in a fast-paced, global service desk environment.
- Proven ability to support a wide range of user applications and systems (desktop, collaboration tools, mobile devices, cloud services, AV equipment).
- Familiarity with IT service frameworks (such as ITIL), particularly in incident, change, and problem management.
- Experience with device provisioning, asset lifecycle management, and performance monitoring.
- Exposure to remote support tools and mobile device management platforms.
- Basic knowledge of scripting, automation tools, or deployment solutions is an advantage.
- Prior experience supporting users in a regulated or financial services environment.
- Working knowledge of endpoint security, patching, or vulnerability remediation.
- Involvement in global IT rollouts or upgrades.
To apply for this role, please use the application process provided. We look forward to reviewing your qualifications.
Help Desk Specialist
Posted today
Job Viewed
Job Description
We are seeking a highly skilled and customer-focused professional to deliver exceptional service via multiple channels. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to provide top-notch support.
- Engage with customers to answer inquiries and provide assistance.
- Process orders and arrange deliveries in a timely manner.
- Collaborate with other departments to ensure customer needs are met.
- Perform quality checks on each final product and ensure it meets customer specifications or requirements.
- Resolve customer complaints and concerns with empathy and professionalism.
The successful candidate will have good interpersonal skills, the ability to communicate effectively, and be familiar with MS Office applications.
Fiore Dorato International values customer satisfaction above all else. We offer a dynamic and supportive work environment where employees can grow and develop their skills.
Be The First To Know
About the latest It Jobs in Singapore !
Help Desk Technician
Posted today
Job Viewed
Job Description
The Support Specialist role is a generalist position responsible for delivering day-to-day, first-line support to the school's ICT operations. This encompasses laptops, PCs, printers, school audio visual and related peripherals.
Main Responsibilities- Providing support to staff and students through the helpdesk system
- Provisioning and de-provisioning of new staff and students into the school systems
- Maintaining school ICT assets in optimal working condition
- Rendering ICT support to school events
- Experience supporting Windows OS, iOS, Mac OS and ChromeBook
- Fundamental knowledge in IT network to support school requirements
- Fundamental knowledge in deploying endpoint protection on school devices
- Excellent verbal and written communication skills
- A team player able to work collaboratively and effectively
7:45 am to 4:45 pm, Monday to Friday, plus occasional staff meetings and training. Some weekend or late-night duties are expected to support maintenance, installations or upgrades in non-business hours.
Help Desk Specialist
Posted today
Job Viewed
Job Description
The successful candidate will be responsible for providing technical assistance and support related to computer, hardware, software and user account.
Key Responsibilities:- Providing technical assistance and support related to computer, hardware, software and user account.
The ideal candidate should possess the following skills and qualifications:
- Technical knowledge of computer systems and hardware.
- Software skills, including installation, configuration and troubleshooting.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
The successful candidate will enjoy the following benefits:
- A competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
Help Desk Technician
Posted today
Job Viewed
Job Description
Job Title: Technical Support Specialist
We are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to end-users, troubleshooting complex PC problems, and performing on-site analysis and resolution of issues.
The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess strong problem-solving abilities. If you are a proactive team player with a keen eye for detail, we encourage you to apply.
Key Responsibilities: