4,899 Concierge jobs in Singapore

Responsibility

• Be mall ambassadors by providing exemplary customer service at all service touchpoints such as Concierge counters, ION Suite, Call Centre/Customer Care etc.
• Attend to shoppers/tenants' queries with in-depth mall and promotional knowledge, including ION Orchard's customer loyalty program
• Administration of partner promotions and reward redemption both at Concierge counters and in-store, for ION Orchard's customer loyalty program
• Ensure all enquiries and/or feedback/complaints are addressed with the shoppers/tenants within stipulated guidelines and service levels
• Responsible for managing all verbal and/or written enquiries received from all shoppers/tenants facing touchpoints when assigned with Call Centre and/or Customer Care deployment(s)
• Responsible for general administration duties such as inventory management, reporting etc.
• Undertake ad-hoc projects and responsibilities that may be assigned from time to time

Qualifications/Requirements

• Minimum 1 year of working experience
• Relevant experience in a retail or hospitality environment will be an added advantage
• Ability to converse fluently in English. Other language skills will be a plus factor
• Pleasant personality with genuine aptitude for service-related work
• Willing to work on weekends, public holidays and shifts

ESR Real Estate Services Management (previously known as APM Property Management) is part of the ESR Group (the "Group"). The Group is APAC's largest real asset manager powered by the New Economy and the third largest listed real estate investment manager globally.

With US$140 billion in gross assets under management (AUM), the Group's fully integrated development and investment management platform extends across key APAC markets, including China, Japan, South Korea, Australia, Singapore, India, New Zealand and Southeast Asia, representing over 95% of GDP in APAC, and also includes an expanding presence in Europe and the U.S.

• Manage the reception and information counter at the Building or Centre Management Office.
• Answer telephone calls and respond to enquiries regarding the building, tenants, facilities, and activities.
• Handle and escalate tenants' or visitors' complaints professionally.
• Provide accurate information, assistance, and directions to visitors.
• Perform cashier duties for visitors' car park lots, including issuing receipts and processing payments.
• Manage daily revenue collection for the car park and ensure proper documentation and reporting.
• Assist the Administration Assistant or Executive with general administrative tasks.
• Support inter-departmental coordination and the maintenance team as needed.
• Manage the card access system, including programming and issuing of access cards.
• Perform any other duties assigned by the Centre Manager or Property Executive.

• Minimum GCE "O" Level or "N" Level qualification.
• 1–3 years of working experience in a similar role (Concierge or Administrative Assistant).
• Proficient in Microsoft Office tools such as Word, Excel, and PowerPoint.
• Strong interpersonal, communication, and administrative skills.
• A positive attitude with a collaborative and team-oriented mindset.
• Able to work independently and handle multiple responsibilities efficiently.

Responsibility

• Be mall ambassadors by providing exemplary customer service at all service touchpoints such as Concierge counters, ION Suite, Call Centre/Customer Care etc.
• Attend to shoppers/tenants' queries with in-depth mall and promotional knowledge, including ION Orchard's customer loyalty program
• Administration of partner promotions and reward redemption both at Concierge counters and in-store, for ION Orchard's customer loyalty program
• Ensure all enquiries and/or feedback/complaints are addressed with the shoppers/tenants within stipulated guidelines and service levels
• Responsible for managing all verbal and/or written enquiries received from all shoppers/tenants facing touchpoints when assigned with Call Centre and/or Customer Care deployment(s)
• Responsible for general administration duties such as inventory management, reporting etc.
• Undertake ad-hoc projects and responsibilities that may be assigned from time to time

Qualifications/Requirements

• Minimum 1 year of working experience
• Relevant experience in a retail or hospitality environment will be an added advantage
• Ability to converse fluently in English. Other language skills will be a plus factor
• Pleasant personality with genuine aptitude for service-related work
• Willing to work on weekends, public holidays and shifts

• Reputable Community Healthcare Organisation
• Great career opportunity and exposure
• Meaningful Career

As a Care Concierge (Elderly Care), you will be responsible for the following duties:

• Serve as the primary liaison or Care Concierge for residents' next-of-kin, and engage with caregivers and residents before admission to ease concerns and understand their needs.
• Lead pre‑admission counselling to explain fees, services, care values, living conditions, and expectations clearly.
• Welcome new residents on admission day, conduct orientation, and ensure their smooth adjustment to the environment.
• Maintain active engagement with residents and caregivers throughout their stay, addressing issues in collaboration with the multidisciplinary care team.
• Participate in patient‑focused care planning discussions by offering insights into residents' social backgrounds, preferences, and habits

Requirements:

• Diploma or Degree with relevant experience preferred

To apply, simply click on the ''apply'' button in the job advertisement or alternatively, you can send in your resume via email: .COM.SG

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Job Description

As a W Residences Concierge, you will be required to facilitate special requests to include airline reservations, ground transportation, dining reservations, spa and salon appointments, tickets to major events, accommodations, discount admissions, local area information and maps, and other services. In addition, you will have to assist with the direction and supervision of moves by scheduling and monitoring elevator and lobby access.

We are ideally looking for someone

• Minimum Diploma and or equivalent in the Hospitality Industry
• At least 2 years of related experience in concierge, hospitality, or service.
• Possess good communication & interpersonal skills. Ability to converse in a foreign language will be an added advantage.
• Proficient in Microsoft Office software and Internet.
• Possess a Class 3 Driving License, preferably

We offer a unique working environment within our innovative W brand and our dedicated team And great opportunities for career development

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit

Job description:

Primary Responsibilities

• Welcome guests upon arrival with warmth and professionalism, offering assistance and guidance as needed
• Provide personalized recommendations and insights into local attractions, dining options, entertainment venues, and cultural experiences
• Facilitate reservations and bookings for guests, including restaurants, transportation, tours and special events, ensuring all requests are fulfilled promptly and accurately
• Maintain up-to-date knowledge of hotel amenities, services and offerings to effectively communicate and promote them to guests
• Handle guest inquiries, concerns and special requests with empathy, efficiency, and discretion, resolving issues promptly and to the guest's satisfaction
• Coordinate with other hotel departments to ensure seamless guest experiences, including Front Office, Group Reservations, Valet, Limousine and Transportation
• Stay informed about current events, festivals and activities in the local area and Resort World Sentosa to provide relevant recommendations and enhance the guest experience
• Maintain a neat and organized concierge desk area, including inventory management of brochures, maps and promotional materials
• Perform any other duties and responsibilities as and when assigned by the manager

Requirements

• Minimum GCE 'O' Level or its equivalent
• Minimum 1 years' experience in customer service, preferably in the hospitality industry
• Good organizational abilities, with the capacity to multitask and prioritize effectively in a fast-paced environment
• Ability to use basic Microsoft Office applications - Word, Excel, PowerPoint
• Able to perform shift work, including weekends and public holiday
• A proactive and resourceful approach to problem-solving, with attention to details
• Knowledge of local attractions, landmarks and cultural institutions is advantageous

Job Responsibilities

• Manage day to day operations at the concierge counters and the Paragon Club lounge
• Support the Marketing Communications team with various programmes, events and activities
• Handle all customer service and requests effectively and efficiently
• Perform centre promotions-related activities such as gifts redemptions etc., using CRM systems
• Assist and manage Paragon Club Lounge operations, members' feedback and requests with professionalism and discretion
• To be well versed in the mall operations, loyalty program and have a comprehensive knowledge of the mall's offerings
• Maintain an up-to-date knowledge of the mall's activities and related events or information
• Uphold service standards and brand values in every interaction

Competencies

• Possesses minimally a GCE "O" Level certificate.
• 1 year of experience in shopping mall, airline crew, hotel concierge or premium hospitality service is preferred
• Able to handle Mandarin speaking customers
• Team player
• Excellent communication skills, including strong command of English (both written and spoken).
• Excellent interpersonal skills with high grooming standards.
• Highly motivated and possess good initiative.
• Well-versed in Microsoft Office applications. Knowledge of Google Suite would be a strong advantage.
• Able to perform shifts and work on weekends and/or public holidays.

At MATTER, we are building a new category of regenerative health, where medical science meets hospitality. Every detail, from the cadence of conversation to the design of a recovery session, is part of an intentional long-term journey toward managing and optimizing healthspan. We believe that true care begins with how people are welcomed, guided, and supported through their experience.

As Guest Relations Concierge, you are the first and lasting impression of MATTER. This is more than a front of house role. It is a hospitality mission. You will help shape how clients feel about their health journey, seen, supported, and deeply cared for. You are the human bridge between our members and the MATTER experience, guiding them through our space, services, and community with warmth, presence, and exceptional attention to detail.

You will be part of a pioneering team redefining how healthcare is delivered: elevated, intentional, and designed for a new generation of health conscious individuals.

Key Responsibilities

Guest Experience and Service

• Welcome all guests with professionalism and discretion, whether in person or via WhatsApp, phone, text, email, or other digital channels
• Guide new members through onboarding and welcome tours, offering clarity and calm orientation to MATTER's environment, services, and philosophy
• Serve as a central liaison across departments including health coaching, clinical diagnostics, physiotherapy, and recovery services, ensuring seamless internal coordination and guest transitions
• Prepare for and execute each guest visit with precision, ensuring confirmations, preferences, and service notes are clearly communicated and followed through
• Curate thoughtful touchpoints and deliver bespoke moments of care, from preferred amenities to wellness specific personalizations that enhance each visit
• Anticipate guest needs and respond promptly to all inquiries and service requests with grace and care, including appointment scheduling, tailored recommendations, and special arrangements

Operational Support and Communication

• Maintain and regularly update detailed guest profiles and visit history to support continuity of care and a personalized approach to service
• Support appointment management across MATTER's integrated services and practitioners, including reminders, changes, and follow ups
• Monitor and respond to shared communication inboxes with professionalism and consistency
• Assist in the coordination and hosting of private consultations, preview experiences, and health education seminars, ensuring they are delivered seamlessly and with intention
• Support the General Manager in executing day to day standards related to flow, presentation, readiness, and guest satisfaction
• Uphold the concierge desk, lounges, and all guest facing areas to the highest aesthetic and sensory standards of cleanliness, order, and care

Culture and Team Contribution

• Actively contribute to MATTER's founding team culture by modeling empathy, calm, and service mindedness in every interaction
• Offer feedback and insight to improve service flows and client experience touchpoints
• Collaborate with cross functional team members to create a harmonious, integrated, and anticipatory service culture
• Perform any other duties reasonably required to uphold the MATTER experience at its highest level

Who You Are

You are:

• Warm, emotionally intelligent, and committed to creating meaningful service experiences
• Detail oriented and calm under pressure, with strong organizational instincts
• Skilled in communication and hospitality, able to listen closely and respond with presence and professionalism
• Comfortable working with discerning clients and navigating high touch environments
• A self starter who notices what needs doing and takes initiative
• Curious and aligned with wellness, either through lived experience or a desire to learn
• Experienced in hospitality, wellness, luxury retail, or healthcare concierge (preferred but not required)

Why Join MATTER

As part of the founding guest experience team, you will help define the culture, rituals, and standards of MATTER from the ground up. Your presence and care will shape how our clients relate not only to us but to their own health. This is a rare opportunity to help build a brand, a space, and a service model that brings together purpose, performance, and presence.

Benefits include:

• Competitive remuneration and monthly performance incentives
• Access to MATTER's full suite of services including recovery and health programming
• Ongoing professional development and training
• Invitations to private seminars, health talks, and internal expert workshops
• Recognition for long term contributions including milestone rewards and career growth opportunities

Job Types: Full-time, Permanent

Pay: $4,000.00 per month

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Gym membership
• Health insurance
• Professional development

Work Location: In person

We are seeking a Chef Concierge to lead and oversee the Concierge and Bell Desk operations at our luxury hotel. If you are organized, service-oriented, and thrive in a dynamic hospitality environment, we invite you to be part of our growing team.

Job Duties:

• Supervise and ensure smooth daily operations of the Concierge and Bell Desk.
• Establish and maintain procedures for handling and storing guest luggage.
• Provide guests with accurate, up-to-date information about the hotel and local area.
• Ensure all team members adhere to grooming and professional standards.
• Foster continuous learning and development for Concierge and Bell associates.
• Deliver a warm, professional welcome and farewell to all guests.
• Assist guests with door opening, luggage handling, and other personalized services.
• Maintain an efficient message delivery system in line with hotel standards.
• Uphold confidentiality of guest and proprietary information.
• Perform additional duties as assigned by management.

Talent Profiles:

• Membership in the Society of Golden Keys (Les Clefs d'Or) is highly preferred.
• Previous experience in a luxury hospitality setting is a strong advantage.
• Excellent leadership and communication skills.
• Meticulous attention to detail and a commitment to outstanding service.
• A genuine passion for creating memorable guest experiences.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.