122 Health Insurance jobs in Singapore

Overview
Join to apply for the
Director, Health Insurance
role at
WTW .
As a Senior Health Consultant, you will be helping to shape our value propositions in the Health Insurance space. In addition to developing our propositions, you will be interacting with senior industry executives to pitch our services and be part of the delivery of our services in the project team. Your primary focus is building solutions to solve challenges in the Health Insurance sector leveraging our WTW technology. Our current area of focus is around Health Insurance analytics. In addition, you will be able to work on consulting projects related to health insurance pricing, valuation, market research etc.
Performance Objectives
Develop and execute business strategy for health propositions, leveraging WTW technology
Build and maintain relationships with clients and prospects.
Maintain a trusted advisor relationship with client contacts.
Develop and execute the Health Insurance business plan for the ICT practice and drive financial results.
Participate in the collective task of the development of the Asia Pacific business.
Actively seek to develop new business opportunities.
Seek opportunities to share knowledge/clients/resources to maximise business effectiveness across Asia-Pacific (initial focus in Southeast Asia, Australia and New Zealand and Hong Kong)
Liaise with other members of the Asia Pacific and Global teams to ensure appropriate consistency of service lines and that advantage is taken of the global skills and resource base.
Project Lead/ Signing person for at least one of national insurance schemes
Contribute to our global health insurance initiatives
Financial
Manage business development initiatives, actively seeking to generate new opportunities and maximise business through relationships and contacts, generating profitable revenue.
Meet sales target, operating as a highly respected and market-leading consultant market.
Excellence
Strong technical knowledge of Health Insurance.
Develop new business opportunities and proposals (and service offerings) which both meet client needs and ensure that Willis Towers Watson generates reasonable levels of profitable growth.
Ensure projects are appropriately defined, pitched and resourced to enable maximisation of revenue potential along with high quality and efficient delivery.
Maintain and develop own technical and industry knowledge.
Contribute to the development of new tools and approaches.
Facilitate the development of less experienced colleagues through coaching and mentoring.
Assist in the leadership of the ICT in the region, contributing to the strategic development of the practice and demonstrating drive to achieve agreed objectives.
Meet or exceed Willis Towers Watson performance standards for financial reporting, revenue generation, financial management, client relationship management and work quality.
People
Mentor consultants in Health Insurance projects leading to successful utilisation of existing delivery teams.
Participate in ICT regional and cross-functional teams, promoting teamwork to ensure client satisfaction and profitable business growth.
Work with the leaders of other practices in developing client and revenue opportunities for Willis Towers Watson.
Qualifications
Significant experience of successfully adding value to client business results
Qualified actuary specializing in Health Insurance
Experienced with Health Insurance Analytics
10-20 years of experience, minimum PQE of 4 years.
Experience in the Health Insurance claims process is a bonus
Highly credible and experienced at discussing complex client issues
Excellent communication skills
Proven ability to lead and develop a team of high performing consulting professionals
Self-driven achiever with a value for teamwork, collaboration, decisiveness, integrity in all that is done
Seniority level
Director
Employment type
Full-time
Job function
Health Care Provider
Equal Opportunity Employer
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Business Analyst - Health Insurance Claims
12 Months contract to start with, extendable based on the individual's performance
Be a part of the regional team and work on the long term projects
Monthly Salary Budget: SGD 8000 - 12000
Job Summary
We are seeking an experienced
Senior Business Analyst
with deep expertise in
Singapore’s healthcare and insurance ecosystem , including
Integrated Shield Plans (IPs) ,
MediShield Life ,
CPF/MediSave , and
MOH compliance . The successful candidate will play a key role in adapting and localizing our health insurance platform for the Singapore market, working closely with stakeholders across business, product, and implementation teams.
Key Responsibilities
Collaborate with customer stakeholders to adapt platform capabilities to the Singapore health insurance context.
Lead workshops and gather detailed requirements across the full claims lifecycle — from intake to settlement.
Map and optimize current vs future-state processes for inpatient, outpatient, and critical illness claims.
Analyze product gaps against Singapore-specific regulatory and operational needs.
Ensure accurate handling of constructs like IPs, riders/top-ups, CPF usage, MOH guidelines, and ICD-10/TOSP mappings.
Translate requirements into clear specifications and support user acceptance testing (UAT).
Requirements
6+ years of experience in business analysis or consulting in
health insurance , with a focus on
claims processes .
Strong familiarity with
Singapore’s healthcare and insurance landscape , including
CPF/MediSave ,
IPs , and
MOH regulations .
Experience implementing or localizing
claims platforms
across APAC markets.
Excellent stakeholder management, communication, and process documentation skills.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology and General Business
Industries
Insurance and Financial Services
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Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required (Insurtech or health insurance experience)
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills are a plus
Must be based in Singapore or Malaysia
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Stock Options after 6 months
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.
#J-18808-Ljbffr

Senior Business Analyst - Health Insurance (Fully Remote)
Senior Business Analyst - Health Insurance (Fully Remote)
Working on the latest tech for the Insurtech Market Leader
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We're the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We've grown our annualized revenue by over 30x since January 2021
We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required (Insurtech or health insurance experience)
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills are a plus
Must be based in Singapore or Malaysia
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Stock Options after 6 months
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo's Privacy Notice and you consent to the processing of your data as part of this application. Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Analyst
Industries IT Services and IT Consulting
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Job Summary

We are seeking an experienced Business Analyst with a strong background in life and health insurance operations. The role involves analyzing business needs, gathering requirements, facilitating workshops, and collaborating with stakeholders to deliver effective solutions.

Mandatory Skill-set

• Must have bachelor’s degree in a relevant field;
• Must have minimum 8 years of experience in business analysis within the insurance industry;
• Must have extensive knowledge of insurance, with a strong focus on policy servicing and/or claims operations;
• Must have strong understanding of Agile methodologies and proficiency in JIRA and Confluence;
• Must have excellent communication (written and spoken English) and stakeholder management skills;
• Must have strong problem-solving, analytical thinking, and attention to detail;

Desired Skill-set

• Experience as a domain SME in delivering key projects using Agile;
• Ability to work as part of a high-performing team (Business/Tech BAs, Developers, Product Owners);
• Self-motivated, capable of multitasking and working under pressure;
• Familiarity with UX/UI collaboration and design feasibility assessment;

Responsibilities

• Conduct analysis and facilitate workshops to define business requirements;
• Gather and document requirements from business units and write detailed user stories;
• Collaborate with stakeholders to prioritize requirements based on business value;
• Partner with UX/UI team to ensure usability and accurate requirement translation;
• Assess feasibility of design, features, and proposed solutions;
• Facilitate grooming sessions with development teams;
• Act as a liaison between business units and delivery teams, ensuring smooth communication;
• Support the delivery of initiatives across markets within an Agile framework.

Should you be interested in this career opportunity, please send in your updated resume to at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website ( ).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Overview

We are seeking a skilled and customer-focused individual to support our clients in preparing insurance quotes and contributing to sales efforts.

Key Responsibilities:

• Client Support: Provide ongoing support to existing clients through timely responses and proactive communication.
• Quotations & Renewals: Prepare accurate insurance quotations and assist with policy renewals for assigned clients.
• Customer Service: Handle inquiries, resolve issues, and ensure clients have a positive experience with our service.
• New Business: Identify potential new clients and assist in reaching out to them.
• Sales Support: Recommend suitable products and services to support sales efforts.

Requirements:

• Minimum O-Level qualification.
• Positive attitude and willingness to learn and grow in the role.
• Customer-focused mindset with a strong sense of responsibility.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Good communication skills in English.
• BAP, PGI, ComGI, and HI certifications are an advantage.

Our organization seeks a seasoned insurance sales professional to spearhead our team. No prior experience is required, as comprehensive training will be provided.

• Needs Analysis & Advisory: Identify customer needs and match them with suitable insurance policies.
• Sales Target Achievement: Consistently meet or exceed sales targets and campaign KPIs, including call quality.
• Customer Relationship Management: Foster strong client relationships, following up on renewals and handling issues professionally.
• Data Management: Update and maintain accurate customer data and sales activity logs in CRM systems.
• Compliance: Ensure all call interactions and processes comply with regulatory requirements and industry standards.
• Cross-selling & Up-selling: Identify opportunities to offer additional or upgraded insurance products to customers.
• Administrative Tasks: Prepare application and administrative documents for policy issuance.

• Communication: Strong verbal and written communication skills are essential for explaining policies and building rapport.
• Interpersonal Skills: The ability to interact professionally and build relationships with clients.
• Technical Proficiency: Knowledge of CRM systems and other computer software is necessary.
• Sales Aptitude: A proven track record or interest in telesales and achieving sales targets is beneficial.
• Problem-Solving: The ability to address customer inquiries and resolve issues effectively.
• Resilience: A positive attitude and the ability to handle rejection and work under pressure.
• Compliance Mindset: A commitment to following regulatory guidelines.
• Minimum education: GCE 'A' Levels, Local Polytechnic Diploma, Bachelor's Degree (any discipline)

We are seeking a proactive and organized professional to support our sales process.