116 Health Insurance jobs in Singapore

Raffles Health Insurance (RHI) is a leading healthcare insurance specialist and wholly-owned by Raffles Medical Group (RMG) - a leading integrated healthcare service provider and Public listed group in Singapore. We are supported by RMG's wide network of family medicine clinics and tertiary care private hospital, Raffles Hospital, to provide fully integrated and coordinated healthcare for our policy owners.

Job Responsibilities:

• Handling email enquiries from external and internal party
• Ensuring emails enquiries are well managed and responded in a timely manner as per KPI
• Responsible for following up with the end-users, sales team and broker on all issues relating to a claim with
• the aim of obtaining adequate information for Assessors to make a decision and wrap up a claim in the
• shortest possible time
• Managing Statement of Account from Hospitals
• Managing Hospital bills receipt against LOG issued.
• Analyse workflow processes and streamline engage in continuous process improvement to achieve
• efficiency
• Embrace technology and seek enhancement of existing system. Initiate and participate in IT discussion /
• UAT testing
• Any other projects assigned as and when required

Job Requirements

• Good verbal and written communication skills
• Meticulous and detailed at work
• Analytical
• Positive and objective mindset
• Innovative and Problem Solver
• Be a leader of initiatives and projects, contributing with a mind open to changes and improvements
• Able to work independently and fast learner
• Able to multi-task and work under pressure to meet tight deadline in a fast-paced environment
• Strong customer oriented
• Team player
• Must be familiar with Microsoft Office applications (Excel, Word and Power Point)
• Degree holders (preferably with minimum 3 years of related work experience)
• Though not mandatory, preference will be given to candidates with some experience in the insurance

industry preferably with experience handling Group Insurance / Shield products

Thank you. We regret that only shortlisted applicants will be notified

The incumbent will be responsible for providing medical advice in terms of claims insurance adjudication, supported by the reinsurers' Chief Medical Officer where appropriate and to make decisions and recommendations on complex medical claims/high value claims (including Controlled Claims referred by Partners), within the delegated authority given to company by each reinsurer. The role will also support product development and design for existing and new Insurance Clients in particular with regards to Policy Wording and Claims Practices including the delivery of operational processes and claims related training.

Responsibilities

1.  Medical Advice, Controlled Claims and Claims decisions

•  Ensuring that all Controlled Claims are duly authorised in accordance with Reinsurer contractual arrangements and that the required reporting is in place

•  Preparation of Controlled Claims reporting for each Reinsurer and to EXCOM

•  Handle claims cost management within the organisation by ensuring high standard of claims assessment

2.  Claims Audits

•  Manage Claims Audits in accordance with the Annual Audit Schedule

•  Deliver Audit Reports to Clients and the business in accordance with company's standards 

•  Audits performed in accordance with the company's Claims Audit Policy

•  Liaison and follow-up on Claims audit findings and implementation with auditees

3.  Contribute and support all Partnership activity relating to claims activity such as:

•  Policy Wording design and interpretation 

•  Provide Claims Training for Partners or TPA 

•  Processes for the management of claims and controlled claims

•  Input in Policy Wording Forum

4.  Fraud, Waste and Abuse 

•  Identify and evaluate potentially fraudulent claims and claims wastages and abuses and taking appropriate action to rectify the anomalies

•  Tracked FWA for reporting purpose

5.  Provide or assist in prevention and training to internal and external stakeholders 

•  Best practices on claims processing and guidelines

•  Claims case studies sharing

•  Claims-related medical topics sharing

6.  Monthly reporting

•  Prepare monthly reports as required by management

7.  Require to be on standby to handle urgent claims approval after office-hour / weekend for one-week duration on monthly basis

Requirements

•  Medical background with experience in nursing or allied health professionals are welcomed to apply

•  Strong knowledge of healthcare and insurance markets

•  Experience with health insurance claims handling

•  Good written and communication skills for effective claims handling toward all stakeholders

•  Reliable and trustworthy to handle assigned task in a responsible manner

Interested candidates who wish to apply for the advertised position, please click on "Apply". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required (Insurtech or health insurance experience)
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills are a plus
Must be based in Singapore or Malaysia
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Stock Options after 6 months
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
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Roles & Responsibilities:

• Conduct cold calling to prospective clients.
• Arrange and schedule appointments with agents.
• Achieve daily and monthly KPIs as set by the company.

What we're looking for:

• Previous experience in a telemarketing is preferred
• Self-driven individuals without working telemarketing experiences but right work attitude and ethics are welcome to apply
• Confident and resilient, with the ability to handle rejections and stay motivated
  Able to work independently

What we offer:

• The most competitive fixed hourly rate in the market (varies based on your calling experience)
• Additional highly attractive bonuses on the sales closed by meetings you fixed
• Upward adjustment of hourly rates after you demonstrate the ability to fix meetings. Permanent position opportunity if you are the right fit
• Flexible working hour
• Leads, Script, Training will be provided

Are you passionate about connecting with people and providing solutions that make a difference? You'll play a key role in introducing our products and services to a wide audience through outbound telemarketing. This is your opportunity to engage potential customers, understand their needs, and offer tailored solutions that bring them peace of mind.

About The Role:

Basic Salary + Commission (Uncapped)

5 Working Days | 9am to 6pm

Job Responsibilities:

As part of our dynamic telesales team, you will:

• Achieve sales targets and meet key campaign performance metrics, including call quality and operational standards
• Make outbound calls to promote our products to both new and existing customers, using clear and confident product knowledge
• Identify opportunities to cross-sell and up-sell to maximize customer value
• Convert qualified leads provided by the company into successful sales
• Ensure all sales activities are fully compliant with industry regulations and meet high standards for quality and professionalism
• Keep customer records accurate and up-to-date in our system

What's In It for You?

Attractive Incentives & Uncapped Commissions

Get rewarded for your performance with competitive base pay and the opportunity to earn more based on results.

Professional Training & Career Growth

Receive comprehensive product and sales training, with clear pathways for advancement within a global organization.

Dynamic & Supportive Team Environment

Work in a fast-paced, goal-driven environment with a team that celebrates wins and supports each other's success.

Job Requirements:

• Minimum qualification of GCE 'O' Level or equivalent
• Prior experience in telemarketing, sales, or the financial services industry is preferred
• Possessing an Insurance Certificate in General Insurance (BCP, PGI, HI) will be a strong advantage

Just Recruit Singapore Pte Ltd | EA License No: Z

Recruitment Consultant | Pamela Lim (R

• Responsible for the clients' insurance renewal process (Portfolio & Experience-rated Plans).
• Provide quotation for Employee Benefits insurance that comes from the online portal enquiry.
• Build good rapport with insurers to secure the best deals for the clients.
• Liaise closely with clients and insurers on policies renewal & new business placement.
• Source new quotations and present it to assigned portfolio.

Requirements:

• Diploma and above.
• BCP, PGI, ComGI, & HI Certified
• At least 3 years of Employee Benefits experience in GI Broking Firm.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to -

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at

EA Licence: 19C9701

Registration: R

Job Scope:

• Identify customer needs and provide tailored financial protection solutions.
• Build and maintain long-term relationships with clients through regular engagement.
• Achieve sales targets and contribute to business growth.
• Stay updated on insurance products, policies, and industry regulations.

Requirements:

• Entry level graduates or early-career professionals (all disciplines welcome)
• Outgoing, motivated, and eager to learn
• Passion for people, personal growth, and making a difference

What we provide:

• Basic salary (Starting from $3,000) + attractive performance incentives
• Professional certifications fully sponsored
• Personal mentorship and structured training program
• Fun, supportive team culture with young and driven peers
• Career progression into management or specialist tracks

Unlike traditional agencies, we focus on a family-like, supportive culture where mentorship and teamwork come first. You'll never feel like you're on your own — we grow together as a team.

Location: Paya Lebar Quarter

Position Type: Full-Time Remote

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Chan Zi Hui

EA Registration No.: R

EA License No.: 25C2695

Job Types: Full-time, Permanent

Pay: $, 7,000.00 per month

Benefits:

• Dental insurance
• Health insurance

Work Location: In person

Key Responsibilities

• Achieve sales targets, call quality benchmarks, and operational KPIs.
• Identify opportunities for cross-selling and up-selling to maximize revenue.
• Handle and follow up on customer inquiries confidently and professionally.
• Convert leads provided by the bank into successful sales through effective telemarketing.
• Ensure all customer interactions comply with regulatory and Quality Assurance standards.
• Liaise with internal departments to support policy fulfillment and post-sale processes.
• Take accountability for managing business and regulatory compliance risks, proactively identifying and mitigating potential issues.
• Share best practices and contribute to a culture of continuous improvement and responsible risk management.

Requirements

• Confident communicator with excellent verbal and written communication skills.
• Comfortable making outbound calls and engaging stakeholders.
• Proficient in Microsoft Office with good attention to detail and documentation accuracy.
• Minimum GCE 'O' Level or Diploma qualification.
• Relevant insurance certifications (e.g., BCP, PGI, HI) preferred.
• Prior experience in the insurance or banking industry will be an advantage.
• Basic salary + monthly commissions

Are you passionate about connecting with people and providing solutions that make a difference? You'll play a key role in introducing our products and services to a wide audience through outbound telemarketing. This is your opportunity to engage potential customers, understand their needs, and offer tailored solutions that bring them peace of mind.

About The Role:

Basic Salary + Commission (Uncapped)

5 Working Days | 9am to 6pm

Job Responsibilities:

As part of our dynamic telesales team, you will:

• Achieve sales targets and meet key campaign performance metrics, including call quality and operational standards
• Make outbound calls to promote our products to both new and existing customers, using clear and confident product knowledge
• Identify opportunities to cross-sell and up-sell to maximize customer value
• Convert qualified leads provided by the company into successful sales
• Ensure all sales activities are fully compliant with industry regulations and meet high standards for quality and professionalism
• Keep customer records accurate and up-to-date in our system

What's In It for You?

Attractive Incentives & Uncapped Commissions

Get rewarded for your performance with competitive base pay and the opportunity to earn more based on results.

Professional Training & Career Growth

Receive comprehensive product and sales training, with clear pathways for advancement within a global organization.

Dynamic & Supportive Team Environment

Work in a fast-paced, goal-driven environment with a team that celebrates wins and supports each other's success.

Job Requirements:

• Minimum qualification of GCE 'O' Level or equivalent
• Prior experience in telemarketing, sales, or the financial services industry is preferred
• Possessing an Insurance Certificate in General Insurance (BCP, PGI, HI) will be a strong advantage

Just Recruit Singapore Pte Ltd | EA License No: Z

Recruitment Consultant | Pamela Lim (R )