3,060 Tiktok jobs in Singapore

We are looking for a creative and entrepreneurial Social Media Intern to join us. In this role, you will be responsible for driving and executing Sunday Bedding's multi-channel marketing strategy for TikTok, amongst others. We're looking for someone with a passion for content creation and video editing and an obsession with campaign performance and analytics. With your passion and experience, you will be bringing new marketing ideas and initiatives to the table to grow our brand.

Responsibilities

• Research relevant trends or TikTok content examples
• Develop content calendar, including preparation of storyboard and shot list for approval
• Plan, shoot and edit based on proposed media calendar, including any other community events
• Identify, build relationships and work closely with TikTok content creators and influencers
• Assist with TikTok LIVES, appearing alongside our main host for livestreaming exposure

Qualifications

• Extensive usage of social media channels including TikTok
• Knowledge of e-commerce marketing channels
• Comfortable with video editing
• Ability to work independently and take ownership
• Passion for social media trends
• A good understanding of the brand and in interest in bedding and home goods space
• People person, as role requires coordination with Creative and Marketing
• Part Time Role: Min. 16 hours (2 days a week). Salary calculated on an hourly basis
• We welcome candidates of diverse backgrounds. Part-time students are welcome to apply too!

How to Apply

• Please send your CV to

Responsibilities

About our team
The Global E-commerce Governance and Experience (GNE) team is committed to building a safe, trusted, and high-quality marketplace for users, sellers, and creators around the world. We design policies, systems, and operations to ensure exceptional service quality and customer satisfaction. We are looking for a Seller Governance Program Manager to join our Governance and Experience (GNE) team. This global team is responsible for ensuring that our marketplace is safe and trustworthy for users, sellers, and creators alike.
In this role, you will design seller performance requirements and policies related to onboarding, seller performance, seller services, and seller funds management. This role involves developing strategies to align insights with business partner analyses, presenting actionable recommendations to leadership, and ensuring effective communication across teams to improve the overall purchase experience. You will drive programs to mitigate risks and launch enforcement strategies to address issues such as high cancellation rates, late shipments, and poor seller services. Your work will be crucial in ensuring good purchasing experiences while balancing the necessary frictions added to sellers. Additionally, you will establish processes and an investigational framework to identify emerging seller abuses and respond to any regulatory inquiries regarding malicious seller behaviors. You will also be responsible for driving key metric improvements in areas related to onboarding, policy education, and intellectual property rights infringement mitigations. Building global seller governance capabilities and supporting regional teams to achieve governance targets will be a key part of your responsibilities.
Responsibilities:
1) Design sellers' performance requirements and policies related to onboarding, seller performance, seller services, and seller funds management by conducting benchmark research and understanding sellers' profiles.
2) Develop effective intelligence and business insight strategy based on analysis and assessment of business and seller satisfaction scores.
3) Build global seller governance related capability, mechanism, monitoring, service, and support all regional teams to achieve governance targets. Coach and provide guidance to regional teams to ensure seller satisfaction metrics are improving.
4) Create communication and assist in defining the integration processes for seller experience insights into cross-functional action plans.
5) Provide innovative and comprehensive solutions to improve seller satisfaction and simplify seller problems.
6) Understand the key cost drivers and propose innovative solutions to improve sustainability for third-party sellers.
7) Lead the development of strategy and vision for multiple areas and influence key stakeholders. Present and report key business outcomes with measurable data to senior management.
Qualifications

Minimum Qualifications
1) BA/BS degree or equivalent practical experience.
2) Experience in program manager and collaborating with cross-functional teams to drive end results.
3) Passion for business partners and customers with effective design and implementation of experience KPIs.
4) Expertise in project design, communication skills, and managing changes.
5) Ability to balance experience and growth while driving planning and execution across a global organization.
6) Ability to advocate and influence while not owning directly, and work cross-group and cross-level.
7) Able to work cross different timezone and travel for work if necessary.
Preferred Qualifications
1) Experience in program management, with a strong track record of driving results through cross-functional collaboration.
2) Experience in e-commerce or marketplace platforms.

Responsibilities

About the team Our Logistics Procurement team plays a critical role in shaping and executing sourcing and logistics strategies that drive sustainable growth for the business. As a trusted partner across regions, we work closely with suppliers and cross-functional teams to deliver value through cost optimization, risk management, and best-in-class procurement practices.

With expertise in e-commerce logistics, warehousing, and contract management, the team ensures operational excellence, compliance, and long-term partnerships that support the company's strategic objectives. Responsibilities

• Lead the development of sourcing strategies and implementation of e commerce logistics strategies aligned with business objectives and long term growth plan.

Support regional strategies with market insights, emerging trends and intelligence to maximise opportunities.

• Identify, evaluate, and lead supplier development or joint business plan on value creation.

Proactively identify supply risks and develop mitigation plan.

• Drive cost reduction initiatives, identify opportunities for savings, and implement best-in-class procurement practices and tools.
• Lead contract development for suppliers and regional initiatives, in alignment with specific business needs and legal requirements, work in close collaboration with the cross functional team to ensure contract implementation and compliance.
• Collaborate with other geography procurement teams to ensure full visibility to category strategies and ensure sharing of best practices.
• Mitigate risks by ensuring compliance with company policies and guidelines, regulatory requirements, and ethical standards.

Qualifications

Minimum Qualifications

• Bachelor's degree or above in Business Administration, Supply Chain Management, or relevant disciplines.
• 5+ years of experience in procurement or supply chain management, preferably gained within FMCG, E-commerce, Logistics or Hospitality industry.
• Ability to read, write, and communicate effectively in Japanese to manage business documents and discussions.
• Good understanding of logistics and warehousing, or e-commerce logistics.
• Strong project management skills, with experience managing cross-functional teams (e.g., Operations, Legal, Finance).
• Strong analytical skills and high proficiency in Excel.
• Adaptable and willing to work in a fast-paced environment.

Preferred Qualifications

• Flexibility in cross-time zone and regional cooperation.
• Experience in eCommerce marketplaces is a plus.

Responsibilities

About the Team Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Global Moderation is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience.

Global Moderation is looking for a Moderation Quality Assurance Program Manager to build, lean and sharpen our team's operation processes and make recommendations to improve our overall moderation quality. To be successful as an Moderation Quality Assurance Program Manager, you should be able to understand complex data sets, identify shortcomings or opportunities, multi-tasking and participate in different projects. Most importantly, you should be able to build and optimise our current operational procedures, using advanced lean process methodology to standardise and improve our QA functions in order to improve overall e-commerce moderation quality.

Meanwhile, work very closely with management and/or XFN team to get the project done before deadlines. Roles & Responsibilities

• Overall responsible for building and optimising our current operational procedures, using advanced lean process methodology to improve our QA functions in order to improve overall e-commerce moderation quality.
• Overall responsible for standardizing, leaning and sharpening current workflows (including offline/online QA activities, RCA analysis or other regular QA analytics), producing and documenting all workflows/SOPs and cascading to different QA teams globally.
• Responsible for evaluating the priority of different projects and promoting projects as the process-professional.
• Follow up the Quality Assurance operational works, support the operation effect and give optimization suggestions through process improvements.
• Working closely with the training team and QA team leaders, gathering issues/blockers and resolving them through advanced process methodology.
• Participate in different projects, brainstorming, identify shortcomings or opportunities, give certain suggestions from a process-pro point of view.

Qualifications

Minimum Qualifications

• BA/BS degree or equivalent practical experience.
• 3+ years experience in e-commerce safety and quality analysis.
• Demonstrates eagerness to learn, initiative-taking abilities, and strong problem-solving skills.
• Possess excellent communication skills.

Preferred Qualifications

• Familiar with E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness.
• People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.

Responsibilities

About the team The Customer Service Strategy & Operations team is responsible for defining and improving how customers interact with chatbots, AI agents, and agent-assisted support channels. Our mission is to deliver strategies that ensure consistent, efficient, and high-quality experiences across all markets.

Strategy Program Managers work closely with cross-functional teams to represent customer needs in service design and delivery, while driving alignment across global operations. Responsibilities

• Design and document strategies for chatbot, AI, and agent-assisted support channels.
• Coordinate with product, knowledge management, experience, and service teams to implement improvements.
• Drive consistency and alignment in customer service processes across global markets.
• Analyze operational data and customer feedback to refine and improve strategies.
• Manage strategic initiatives that balance customer satisfaction, operational efficiency, and cost.

Qualifications

Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, or a related discipline.
• 1+ years of experience in service strategy design, process improvement, automation, or customer support.
• Strong analytical skills with experience interpreting service performance metrics (e.g., CSAT, resolution rates, automation coverage).
• Excellent communication skills and the ability to collaborate effectively across global and cross-functional teams.
• Familiarity with customer service processes, AI tools, or automation technologies is preferred.

Preferred Qualifications

• Strong verbal and written communication skills with a demonstrated experience engaging and influencing senior executives.
• Strong ownership and a team player, always focused on delivering results with high standards.
• Comfortable working in a fast-paced, evolving environment with user-centric priorities.
• Experience in eCommerce or marketplace platforms.

Responsibilities

About the team
The Global E-commerce Governance and Experience (GNE) team is committed to building a safe, trusted, and high-quality marketplace for users, sellers, and creators around the world. We design policies, systems, and operations to ensure exceptional service quality and customer satisfaction.
Within GNE, the Service Experience Strategy team is focused on transforming service from a support function into a business advantage. Our mission is to build a best-in-class, self-service-first ecosystem where customers feel heard, problems are resolved with speed and clarity, and the experience strengthens long-term loyalty.
We are seeking a highly strategic, data-driven Program Manager to lead transformative initiatives that redefine the service journey between customers and sellers. This role will drive enhancements to existing service channels, design AI-powered tools to enable sellers to respond faster and more effectively, develop incentive structures to reward high performers, and establish policies that set clear baseline performance standards. As a high-impact position, it demands strategic vision, operational excellence, and cross-functional leadership to deliver a consistently exceptional customer experience at scale.
Responsibilities
1) Design and drive service strategies for customer inquiries, ensuring fast, efficient, and satisfaction through automated workflows, chatbots and service behavior optimsation.
2) Benchmark industry best practices and innovate service models that improve customer satisfaction with minimal customer effort.
3) Define policies, interaction flows, and automation rules that deliver a seamless, proactive, and low-friction experience for high-value users.
4) Partner cross-functionally with Operations, Logistics, Governance, Algorithm, and Product teams to integrate solutions with seller needs and external compliance requirements.
5) Independently lead high-visibility programs, providing regular leadership updates and participating in quarterly strategic planning cycles.
6) Able to work cross different timezone and travel for work.
Qualifications

Minimum Qualifications
1) Bachelor's degree in Business, Operations Management, Information Systems, or a related field.
2) 5 years of experience in program strategy, customer support transformation, chatbot strategy, or similar roles.
3) Strong analytical skills, with a proven track record of driving measurable improvements in customer metrics (e.g., CSAT, resolution rate).
4) Familiarity with AI-driven chatbot solutions and service automation best practices.
5) Exceptional interpersonal, collaboration, and stakeholder management skills.
Preferred Qualifications
1) Familiarity with AI assistant products and experience driving product go-to-market strategy.
2) Proven ability to deliver results in dynamic e-commerce, technology, or service settings.

Responsibilities

About the Team E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Service and Support Centre (SSC) is part of the GNE organization.

Our mission is to provide world-class service and experience for customers, sellers and creators. We are looking for a Model Quality Assurance Program Manager to perform model quality analysis, to improve the automation modeling capability. Responsibilities:

• Own automation QA for Global AAD (Aftersales, Arbitration, Dispute scenarios) by analyzing automation model data performance, and establishing automation strategy with innovative thoughts.
• Set the annotation process and target for vendors to ensure productivity and quality.
• Provide coaching and training to help vendors to continuously meet the target setting.
• Collaborate with the algorithm team and product team to improve automation modeling and feature capability.
• Investigate fatal errors, hallucinations, and SOP misalignments in complex high-risk flows, ensuring strategies deployed are aligned with policy, operation, and algorithm stakeholders on improvement loops.
• Contribute to the evaluation framework development to produce quality QA results representative of current business line's performance.

Qualifications

Minimum Qualifications

• Bachelor's degree or above.
• 1+ years of experience in

Large Language Models (LLMs), Quality Assurance, or roles related to user experience evaluation and optimization.

• Expertise in project design, data analysis, communication skills, driving for results and managing changes.
• Strengths in problem shooting, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multi-task.

Preferred Qualifications

• Additional certifications or advanced degrees related to automation or relevant fields.
• Highly organized and detail-oriented with a proactive work-style.
• Flexibility in cross-time zone and regional cooperation.
• Experience in eCommerce marketplaces is a plus.

Responsibilities

About the Team Logistics Experience Operations team is dedicated to enhancing the end-to-end consumer logistics experience in our international e-commerce business. With a strong emphasis on consumer experience metrics, the team leverages data-driven insights, market research, and benchmarking to continuously optimize logistics operations and processes. By driving innovation in logistics models and solution design, the team ensures that every touchpoint in the consumer journey is seamless, efficient, and trustworthy.

Responsibilities

• Partner with U.S. logistics teams to identify consumer pain points and deliver solutions that enhance the end-to-end logistics experience, in close collaboration with operations, product, and governance teams.
• Drive innovation in business models and product solutions for overseas markets to strengthen logistics capabilities, increase user conversion, and improve consumer satisfaction.
• Leverage data analysis to uncover insights, monitor key metrics, and continuously optimize logistics operations and processes.
• Translate market insights and benchmarking into actionable strategies, working with merchant and governance teams to refine policies and enhance the platform environment.
• Lead cross-functional projects end-to-end: identify issues, propose and implement solutions, and ensure iterative improvements.

Qualifications

Minimum Qualifications

• Bachelor's degree or above, with 5+ years of experience in platform logistics operations, strategic planning, or business analysis.
• Strong analytical and problem-solving skills, with proven ability to translate data into actionable business solutions.
• Excellent communication, collaboration, and stakeholder management skills, with the ability to thrive under pressure.
• Customer-oriented mindset with strong ownership, adaptability, and curiosity.

Preferred Qualifications

• Prior experience in international e-commerce logistics is a plus.
• Fast learner with demonstrated ability to adapt to evolving business needs.

Responsibilities

About the team
The Data Science department is responsible for end-to-end data analysis work across various business directions, including indicator definition and monitoring, experimental design and evaluation, problem research, and opportunity mining. It studies various ecological issues and explores the formulation of strategies beneficial to long-term value. It also researches scientific statistical analysis methods to promote the implementation of data products.
Responsibilities:
1. General responsibilities: Build and improve the operational data framework for TikTok's local service business. Assist the TikTok Local Service business team in making key decisions and improving operational efficiency by providing sufficient data infrastructure. Prepare recurring data to track the day-to-day management of all functional areas related to operational analysis.
2. Operational goal analysis: Provide analytical support for the operations team in business development. Assist operation leads in planning local service campaign strategies by defining statistical methods (time-series forecasting, data mining) and choosing the most appropriate approaches for business campaign performance review.
3. Campaign growth analysis: Drive the growth of TikTok Local Service business campaigns through data analysis and modeling by iterating operational strategies using A/B testing and microeconomic models to improve merchant incentives, user experience, and repurchase rates. Collaborate closely with operation team members to establish a campaign data tracking monitor (both daily and in real-time).
4. Strategy analysis: Develop and refine data analysis methodologies and frameworks, extract the recurring data needs of the operations department for campaign cost analysis and ROI analysis. Iterate operational strategies from the TikTok Local Service Platform role for the user subsidy strategy, and work with operation teams, industry business development teams, and sales teams to develop business reports and campaign subsidy strategies.
5. Data Infrastructure: Collaborate closely with data engineering, product managers, and operation teams in Singapore, China, Indonesia, and Japan to establish campaign data tracking monitor (both daily and in real-time). Promote cross-functional data foundations and monitors, and ensure the stability, accuracy, and timeliness of the core metrics of TikTok Local Service business campaign data while continuing to iterate monitors and self-serve analytical data tools to improve data usage efficiency across cross-functional business teams.
Qualifications

Minimum Qualifations:
1. Bachelor's or Master's degree in Statistics, Computer Science, Psychology, Data Science, Human-Computer Interaction, or a related field.
2. 3+ years of experience in data science, survey analytics, or user research at scale.
3. Proficiency in SQL and Python; familiarity with survey platforms and internal tool development is a plus.
4. Strong background in survey design, sampling methods, experimental design, and statistical inference.
5. Experience with data visualization tools such as Tableau, Power BI, or similar.
Preferred Qualifications:
1. Excellent communication skills and the ability to translate complex findings into business recommendations.
2. Knowledge of data privacy standards and ethical considerations in user data collection.