954 Security Manager jobs in Singapore

ROLES & RESPONSIBILITIES

• Lead and manage the full security operations across multiple project sites under the company
• Oversee and evaluate the performance of all site security personnel and teams
• Plan and approve manpower deployment, shift arrangements, and rostering to ensure optimal coverage and cost-efficiency
• Work closely with the Corporate Safety Department to align on safety and security protocols, policies, and investigations
• Ensure site security operations comply with SPF licensing requirements and relevant regulations
• Conduct site inspections and internal audits to assess the effectiveness of current security arrangements and implement improvements
• Any other duties as assigned

Requirements:

• Minimum 5 year of experience as a Security Supervisor or in a related role. Preferably in a construction or industrial environment
• Possess a valid Security Supervisor or higher-level license issued by the Singapore Police Force
• Strong leadership and organizational skills
• Experience working with corporate-level departments
• Able to work at various locations based on Company’s discretion

• Collaborate with operations and IT teams to evaluate and integrate new security technologies (e.g., AI surveillance, digital ID access, automated incident tracking).
• Supervise third-party contractors for security system maintenance and ensure service levels are met.
• Participate in cross-dorm benchmarking initiatives and contribute to inter-operator drills or best practice forums.
• Ensure all security data (e.g., surveillance footage and biometric records) are managed with confidentiality and data security protocols.
• Support audit readiness by preparing documentation and maintaining compliance with MOM, FEDA, and other regulatory requirements.
• Promote sustainable and efficient security practices, such as smart lighting or optimized system usage.

• Act as the overall in-charge of dormitory security and serve as the point of escalation for all security-related matters.
• Develop, review, and enforce security policies, SOPs, and emergency response plans.
• Conduct regular security inspections, risk assessments, and hotspot analysis to identify vulnerabilities and implement mitigation strategies.
• Plan and schedule the security team to ensure 24/7 coverage and operational readiness.
• Ensure full operational readiness of all security systems including CCTVs, EM locks, gantry, and isolation facilities.
• Prevent entry of suspicious individuals and enforce visitor access control protocols.
• Conduct spot checks and bag inspections to prevent possession of illegal drugs, weapons, alcohol, or prohibited items.
• Support onboarding/offboarding processes and biometric registration for residents and visitors.
• Ensure residents understand and comply with dormitory rules and hotline protocols.
• Supervise vehicular and crowd movement during peak hours to maintain order.
• Ensure catered food is stored correctly and dispose of uncollected items to maintain hygiene.

• Oversee the maintenance and operation of all surveillance equipment and systems.
• Utilize VA (Video Analytics) to proactively detect abnormal behavior or unauthorized access.
• Assign personnel at gantries during peak hours for crowd control and traffic flow.

• Follow the dormitory's escalation framework and respond promptly to all incidents.
• Investigate and document incidents such as theft, unauthorized access, or disputes.
• Coordinate and lead emergency drills and fire safety exercises.
• Highlight security lapses and trends for management review and mitigation.

• Monitor behavior to ensure responsible drinking and compliance with house rules.
• Train staff in de-escalation techniques and alcohol service protocols.
• Maintain order through routine patrolling and intervention in case of intoxicated behavior.

• Serve as the main contact for MW and staff security concerns.
• Conduct regular security briefings and awareness sessions.
• Support MW welfare programs, onboarding events, and outreach efforts.
• Conduct regular patrols and emergency responsiveness.

• Liaise with police, emergency services, and other relevant agencies
• Stay ahead of emerging threats and adjust safety protocols as needed.
• Implement isolation procedures in accordance with MOH guidance.

• Review and update security protocols regularly.
• Conduct drills and training aligned with safety and regulatory standards.
• Maintain SOPs for managing major incidents including disputes, riots, or illegal activity.

• Maintain accurate logs of patrols, incidents, and visitor movements.
• Submit regular reports and data analysis to the General Manager.
• Document drills, emergency responses, and policy breaches thoroughly.

• Minimum 5 years of experience in security management, preferably in a dormitory or institutional setting.
• Strong understanding of emergency response, risk assessment, and access control systems.
• Proven leadership in supervising and motivating security teams.
• Proficiency in surveillance technology and incident reporting tools.
• Certified Security Officer (CSO) credentials are a plus

• Excellent decision-making and problem-solving abilities.
• Calm under pressure with strong conflict resolution skills.
• Detail-oriented with high situational awareness.
• Courteous and respectful in resident interactions while maintaining authority.
• Physically fit and able to respond promptly in emergencies.
• Knowledge of relevant legal and regulatory safety standards.

• Play a vital role in building a safe, supportive community for migrant workers.
• Be part of a forward-thinking organization that values technology, innovation, and continuous improvement.
• Flexible work arrangements including shift work, weekends, and public holidays.

ROLES & RESPONSIBILITIES

• Lead and manage the full security operations across multiple project sites under the company
• Oversee and evaluate the performance of all site security personnel and teams
• Plan and approve manpower deployment, shift arrangements, and rostering to ensure optimal coverage and cost-efficiency
• Work closely with the Corporate Safety Department to align on safety and security protocols, policies, and investigations
• Ensure site security operations comply with SPF licensing requirements and relevant regulations
• Conduct site inspections and internal audits to assess the effectiveness of current security arrangements and implement improvements
• Any other duties as assigned

Requirements:

• Minimum 5 year of experience as a Security Supervisor or in a related role. Preferably in a construction or industrial environment
• Possess a valid Security Supervisor or higher-level license issued by the Singapore Police Force
• Strong leadership and organizational skills
• Experience working with corporate-level departments
• Able to work at various locations based on Company’s discretion

About NESST

At NESST Singapore Limited , we are dedicated to building thriving, supportive environments for migrant workers.
As a leading dormitory operator, we focus not just on providing safe housing, but on promoting well-being, dignity, and community spirit .
Through innovation, collaboration, and care, we aim to set the benchmark for modern dormitory living in Singapore — prioritizing safety, sustainability, and resident empowerment.
Join us and be part of a mission-driven team shaping a better future for thousands of workers.

Job Summary:

We are seeking a proactive and passionate Security Manager to lead dormitory security operations — ensuring a safe, welcoming, and well-managed environment for our residents and staff. This is an exciting opportunity to shape security practices by leveraging smart technologies, fostering strong community ties, and collaborating closely with operations and law enforcement partners.

If you are a leader who thrives in fast-paced environments, values innovation in safety, and wants to make a positive impact on people's lives — we want to meet you.

Key Responsibilities:

Strategic Duties

• Collaborate with operations and IT teams to evaluate and integrate new security technologies (e.g., AI surveillance, digital ID access, automated incident tracking).
• Supervise third-party contractors for security system maintenance and ensure service levels are met.
• Participate in cross-dorm benchmarking initiatives and contribute to inter-operator drills or best practice forums.
• Ensure all security data (e.g., surveillance footage and biometric records) are managed with confidentiality and data security protocols.
• Support audit readiness by preparing documentation and maintaining compliance with MOM, FEDA, and other regulatory requirements.
• Promote sustainable and efficient security practices, such as smart lighting or optimized system usage.

Security Operations

• Act as the overall in-charge of dormitory security and serve as the point of escalation for all security-related matters.
• Develop, review, and enforce security policies, SOPs, and emergency response plans.
• Conduct regular security inspections, risk assessments, and hotspot analysis to identify vulnerabilities and implement mitigation strategies.
• Plan and schedule the security team to ensure 24/7 coverage and operational readiness.
• Ensure full operational readiness of all security systems including CCTVs, EM locks, gantry, and isolation facilities.
• Prevent entry of suspicious individuals and enforce visitor access control protocols.
• Conduct spot checks and bag inspections to prevent possession of illegal drugs, weapons, alcohol, or prohibited items.
• Support onboarding/offboarding processes and biometric registration for residents and visitors.
• Ensure residents understand and comply with dormitory rules and hotline protocols.
• Supervise vehicular and crowd movement during peak hours to maintain order.
• Ensure catered food is stored correctly and dispose of uncollected items to maintain hygiene.

Surveillance and Monitoring

• Oversee the maintenance and operation of all surveillance equipment and systems.
• Utilize VA (Video Analytics) to proactively detect abnormal behavior or unauthorized access.
• Assign personnel at gantries during peak hours for crowd control and traffic flow.

Incident Management

• Follow the dormitory's escalation framework and respond promptly to all incidents.
• Investigate and document incidents such as theft, unauthorized access, or disputes.
• Coordinate and lead emergency drills and fire safety exercises.
• Highlight security lapses and trends for management review and mitigation.

Amenities and Event Security

• Monitor behavior to ensure responsible drinking and compliance with house rules.
• Train staff in de-escalation techniques and alcohol service protocols.
• Maintain order through routine patrolling and intervention in case of intoxicated behavior.

Migrant Workers and Staff Relations

• Serve as the main contact for MW and staff security concerns.
• Conduct regular security briefings and awareness sessions.
• Support MW welfare programs, onboarding events, and outreach efforts.
• Conduct regular patrols and emergency responsiveness.

Coordination with Authorities

• Liaise with police, emergency services, and other relevant agencies
• Stay ahead of emerging threats and adjust safety protocols as needed.
• Implement isolation procedures in accordance with MOH guidance.

Policy Development and Compliance

• Review and update security protocols regularly.
• Conduct drills and training aligned with safety and regulatory standards.
• Maintain SOPs for managing major incidents including disputes, riots, or illegal activity.

Reporting and Documentation

• Maintain accurate logs of patrols, incidents, and visitor movements.
• Submit regular reports and data analysis to the General Manager.
• Document drills, emergency responses, and policy breaches thoroughly.

Requirements:

• Minimum 5 years of experience in security management, preferably in a dormitory or institutional setting.
• Strong understanding of emergency response, risk assessment, and access control systems.
• Proven leadership in supervising and motivating security teams.
• Proficiency in surveillance technology and incident reporting tools.
• Certified Security Officer (CSO) credentials are a plus

Key Skills:

• Excellent decision-making and problem-solving abilities.
• Calm under pressure with strong conflict resolution skills.
• Detail-oriented with high situational awareness.
• Courteous and respectful in resident interactions while maintaining authority.
• Physically fit and able to respond promptly in emergencies.
• Knowledge of relevant legal and regulatory safety standards.

Why Join Us?

• Play a vital role in building a safe, supportive community for migrant workers.
• Be part of a forward-thinking organization that values technology, innovation, and continuous improvement.
• Flexible work arrangements including shift work, weekends, and public holidays.

At NESST Singapore Limited, we are dedicated to building thriving, supportive environments for migrant workers.

As a leading dormitory operator, we focus not just on providing safe housing, but on promoting well-being, dignity, and community spirit.

Through innovation, collaboration, and care, we aim to set the benchmark for modern dormitory living in Singapore — prioritizing safety, sustainability, and resident empowerment.

Join us and be part of a mission-driven team shaping a better future for thousands of workers.

We are seeking a proactive and passionate Security Manager to lead dormitory security operations — ensuring a safe, welcoming, and well-managed environment for our residents and staff. This is an exciting opportunity to shape security practices by leveraging smart technologies, fostering strong community ties, and collaborating closely with operations and law enforcement partners.

If you are a leader who thrives in fast-paced environments, values innovation in safety, and wants to make a positive impact on people's lives — we want to meet you.

Strategic Duties

• Collaborate with operations and IT teams to evaluate and integrate new security technologies (e.g., AI surveillance, digital ID access, automated incident tracking).
• Supervise third-party contractors for security system maintenance and ensure service levels are met.
• Participate in cross-dorm benchmarking initiatives and contribute to inter-operator drills or best practice forums.
• Ensure all security data (e.g., surveillance footage and biometric records) are managed with confidentiality and data security protocols.
• Support audit readiness by preparing documentation and maintaining compliance with MOM, FEDA, and other regulatory requirements.
• Promote sustainable and efficient security practices, such as smart lighting or optimized system usage.

Security Operations

• Act as the overall in-charge of dormitory security and serve as the point of escalation for all security-related matters.
• Develop, review, and enforce security policies, SOPs, and emergency response plans.
• Conduct regular security inspections, risk assessments, and hotspot analysis to identify vulnerabilities and implement mitigation strategies.
• Plan and schedule the security team to ensure 24/7 coverage and operational readiness.
• Ensure full operational readiness of all security systems including CCTVs, EM locks, gantry, and isolation facilities.
• Prevent entry of suspicious individuals and enforce visitor access control protocols.
• Conduct spot checks and bag inspections to prevent possession of illegal drugs, weapons, alcohol, or prohibited items.
• Support onboarding/offboarding processes and biometric registration for residents and visitors.
• Ensure residents understand and comply with dormitory rules and hotline protocols.
• Supervise vehicular and crowd movement during peak hours to maintain order.
• Ensure catered food is stored correctly and dispose of uncollected items to maintain hygiene.

Surveillance and Monitoring

• Oversee the maintenance and operation of all surveillance equipment and systems.
• Utilize VA (Video Analytics) to proactively detect abnormal behavior or unauthorized access.
• Assign personnel at gantries during peak hours for crowd control and traffic flow.

Incident Management

• Follow the dormitory's escalation framework and respond promptly to all incidents.
• Investigate and document incidents such as theft, unauthorized access, or disputes.
• Coordinate and lead emergency drills and fire safety exercises.
• Highlight security lapses and trends for management review and mitigation.

Amenities and Event Security

• Monitor behavior to ensure responsible drinking and compliance with house rules.
• Train staff in de-escalation techniques and alcohol service protocols.
• Maintain order through routine patrolling and intervention in case of intoxicated behavior.

Migrant Workers and Staff Relations

• Serve as the main contact for MW and staff security concerns.
• Conduct regular security briefings and awareness sessions.
• Support MW welfare programs, onboarding events, and outreach efforts.
• Conduct regular patrols and emergency responsiveness.

Coordination with Authorities

• Liaise with police, emergency services, and other relevant agencies
• Stay ahead of emerging threats and adjust safety protocols as needed.
• Implement isolation procedures in accordance with MOH guidance.

Policy Development and Compliance

• Review and update security protocols regularly.
• Conduct drills and training aligned with safety and regulatory standards.
• Maintain SOPs for managing major incidents including disputes, riots, or illegal activity.

Reporting and Documentation

• Maintain accurate logs of patrols, incidents, and visitor movements.
• Submit regular reports and data analysis to the General Manager.
• Document drills, emergency responses, and policy breaches thoroughly.

• Minimum 5 years of experience in security management, preferably in a dormitory or institutional setting.
• Strong understanding of emergency response, risk assessment, and access control systems.
• Proven leadership in supervising and motivating security teams.
• Proficiency in surveillance technology and incident reporting tools.
• Certified Security Officer (CSO) credentials are a plus

Key Skills:

• Excellent decision-making and problem-solving abilities.
• Calm under pressure with strong conflict resolution skills.
• Detail-oriented with high situational awareness.
• Courteous and respectful in resident interactions while maintaining authority.
• Physically fit and able to respond promptly in emergencies.
• Knowledge of relevant legal and regulatory safety standards.

• Play a vital role in building a safe, supportive community for migrant workers.
• Be part of a forward-thinking organization that values technology, innovation, and continuous improvement.
• Flexible work arrangements including shift work, weekends, and public holidays.

• Lead and manage the full security operations across multiple project sites under the company
• Oversee and evaluate the performance of all site security personnel and teams
• Plan and approve manpower deployment, shift arrangements, and rostering to ensure optimal coverage and cost-efficiency
• Work closely with the Corporate Safety Department to align on safety and security protocols, policies, and investigations
• Ensure site security operations comply with SPF licensing requirements and relevant regulations
• Conduct site inspections and internal audits to assess the effectiveness of current security arrangements and implement improvements
• Any other duties as assigned

• Minimum 5 year of experience as a Security Supervisor or in a related role. Preferably in a construction or industrial environment
• Possess a valid Security Supervisor or higher-level license issued by the Singapore Police Force
• Strong leadership and organizational skills
• Experience working with corporate-level departments
• Able to work at various locations based on Company's discretion

At NESST Singapore Limited , we are dedicated to building thriving, supportive environments for migrant workers.
As a leading dormitory operator, we focus not just on providing safe housing, but on promoting well-being, dignity, and community spirit .
Through innovation, collaboration, and care, we aim to set the benchmark for modern dormitory living in Singapore — prioritizing safety, sustainability, and resident empowerment.
Join us and be part of a mission-driven team shaping a better future for thousands of workers.

We are seeking a proactive and passionate Security Manager to lead dormitory security operations — ensuring a safe, welcoming, and well-managed environment for our residents and staff. This is an exciting opportunity to shape security practices by leveraging smart technologies, fostering strong community ties, and collaborating closely with operations and law enforcement partners.

If you are a leader who thrives in fast-paced environments, values innovation in safety, and wants to make a positive impact on people's lives — we want to meet you.

Strategic Duties

• Collaborate with operations and IT teams to evaluate and integrate new security technologies (e.g., AI surveillance, digital ID access, automated incident tracking).
• Supervise third-party contractors for security system maintenance and ensure service levels are met.
• Participate in cross-dorm benchmarking initiatives and contribute to inter-operator drills or best practice forums.
• Ensure all security data (e.g., surveillance footage and biometric records) are managed with confidentiality and data security protocols.
• Support audit readiness by preparing documentation and maintaining compliance with MOM, FEDA, and other regulatory requirements.
• Promote sustainable and efficient security practices, such as smart lighting or optimized system usage.

Security Operations

• Act as the overall in-charge of dormitory security and serve as the point of escalation for all security-related matters.
• Develop, review, and enforce security policies, SOPs, and emergency response plans.
• Conduct regular security inspections, risk assessments, and hotspot analysis to identify vulnerabilities and implement mitigation strategies.
• Plan and schedule the security team to ensure 24/7 coverage and operational readiness.
• Ensure full operational readiness of all security systems including CCTVs, EM locks, gantry, and isolation facilities.
• Prevent entry of suspicious individuals and enforce visitor access control protocols.
• Conduct spot checks and bag inspections to prevent possession of illegal drugs, weapons, alcohol, or prohibited items.
• Support onboarding/offboarding processes and biometric registration for residents and visitors.
• Ensure residents understand and comply with dormitory rules and hotline protocols.
• Supervise vehicular and crowd movement during peak hours to maintain order.
• Ensure catered food is stored correctly and dispose of uncollected items to maintain hygiene.

Surveillance and Monitoring

• Oversee the maintenance and operation of all surveillance equipment and systems.
• Utilize VA (Video Analytics) to proactively detect abnormal behavior or unauthorized access.
• Assign personnel at gantries during peak hours for crowd control and traffic flow.

Incident Management

• Follow the dormitory's escalation framework and respond promptly to all incidents.
• Investigate and document incidents such as theft, unauthorized access, or disputes.
• Coordinate and lead emergency drills and fire safety exercises.
• Highlight security lapses and trends for management review and mitigation.

Amenities and Event Security

• Monitor behavior to ensure responsible drinking and compliance with house rules.
• Train staff in de-escalation techniques and alcohol service protocols.
• Maintain order through routine patrolling and intervention in case of intoxicated behavior.

Migrant Workers and Staff Relations

• Serve as the main contact for MW and staff security concerns.
• Conduct regular security briefings and awareness sessions.
• Support MW welfare programs, onboarding events, and outreach efforts.
• Conduct regular patrols and emergency responsiveness.

Coordination with Authorities

• Liaise with police, emergency services, and other relevant agencies
• Stay ahead of emerging threats and adjust safety protocols as needed.
• Implement isolation procedures in accordance with MOH guidance.

Policy Development and Compliance

• Review and update security protocols regularly.
• Conduct drills and training aligned with safety and regulatory standards.
• Maintain SOPs for managing major incidents including disputes, riots, or illegal activity.

Reporting and Documentation

• Maintain accurate logs of patrols, incidents, and visitor movements.
• Submit regular reports and data analysis to the General Manager.
• Document drills, emergency responses, and policy breaches thoroughly.

• Minimum 5 years of experience in security management, preferably in a dormitory or institutional setting.
• Strong understanding of emergency response, risk assessment, and access control systems.
• Proven leadership in supervising and motivating security teams.
• Proficiency in surveillance technology and incident reporting tools.
• Certified Security Officer (CSO) credentials are a plus

Key Skills:

• Excellent decision-making and problem-solving abilities.
• Calm under pressure with strong conflict resolution skills.
• Detail-oriented with high situational awareness.
• Courteous and respectful in resident interactions while maintaining authority.
• Physically fit and able to respond promptly in emergencies.
• Knowledge of relevant legal and regulatory safety standards.

• Play a vital role in building a safe, supportive community for migrant workers.
• Be part of a forward-thinking organization that values technology, innovation, and continuous improvement.
• Flexible work arrangements including shift work, weekends, and public holidays.

Join to apply for the Global Security Manager role at Crisis24

Join to apply for the Global Security Manager role at Crisis24

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at We Are Looking For

Crisis24’s global security operations team supports our clients in fulfilling their duty of care and travel risk management requirements, providing them with a range of professional security & safety services for their routine & high-risk travel, and in the event of a crisis. Crisis24’s IRM-Global Operations-Security division is seeking a Security Manager, Global Operations to join the global security team and provide emergency response, travel security advice & assistance, and evacuation coordination in the Singapore Operations Centre.

What You Will Work On

You should have a good background and understanding of:

• Pre-travel security & ongoing travel security assessment and advice
• Asset protection, risk management, and mitigation strategies
• Proactive threat monitoring, communications, and alerting
• Incident management, crisis response & support
• Global security evacuation services
  
  

• Carry out a global travel security assessment and provide recommendations
• Lead and coordinate emergency and evacuation support among various stakeholders
• Conduct security and operational tasks in a timely and professional manner
• Train and manage Security Specialist, Global Operations
  
  

• Risk Assessment & Operational Planning
• Lead travel and threat assessments for proposed tasks/travel using privileged and open-source platforms
• Complete operational risk assessments, method statements, and develop operational and conceptual plans
• Coordinate and manage ad hoc travel security tasks, including secure transport, protection, proactive monitoring, and welfare checks
• Plan complex operational solutions from concept to delivery, aligned with client specifications and contracted services
• Client Advisory & Communications
• Deliver tailored pre-travel briefings and security presentations to a diverse client base (e.g. expats, NGOs, corporates, C-suite)
• Respond to Requests for Information (RFIs) with appropriate security content, mitigation measures, and recommendations
• Provide emergency security and evacuation advice, including participation in contingency planning meetings and conference calls
• Explain operational methodologies and assure clients during escalating or deteriorating situations
• Crisis Response & Contingency Management
• Monitor global events, review client exposure, and support contingency and evacuation planning
• Identify deteriorating environments, exit routes, transport hubs, and relocation sites; produce supporting maps and intelligence
• Lead evacuation and emergency support tasks, providing real-time operational oversight
• Maintain a library of Concept of Operations (CONOPS) for evacuation and internal movements from various countries to be used at the time of emergency and evacuation
• Task Execution & Oversight
• Ensure security tasks are carried out per scope, including action timelines, escalation procedures, and completion reports
• Maintain operational logs, close cases post-task, and manage invoicing and cost recovery
• Track and supervise the delivery of live operations, ensuring high standards of execution and customer satisfaction
• Oversee maritime operations, Ship Security Alert System (SSAS) testing, and Competent Authority (CA) schedules
• Team Supervision & Capability Development
• Supervise and support Security Specialists in daily operations and emergency responses
• Lead recruitment, onboarding, and training of Global Operations Centre personnel
• Conduct coaching, mentoring, performance reviews, and training exercises for operational readiness
• Manage staff rostering and leave approvals for the regional Global Operations Centre
• Quality Assurance & Process Improvement
• Maintain quality control standards, ensure client satisfaction, and monitor service delivery performance
• Identify opportunities to improve operational efficiency across technology, personnel, and workflow processes
• Contribute to internal performance metrics, KPI reporting, and benchmarking efforts
• Documentation, Reporting & Protocol Development
• Compile post-operational reports for internal learning and external marketing/case studies
• Produce and implement Global Operations Centre protocols and client-specific SOPs
• Ensure thorough documentation and archiving of all security-related tasks and learnings
• Financial Coordination
• Develop task-specific cost structures, apply cost containment strategies, and liaise with vendors for quotes
• Present proposals and coordinate with Finance to ensure accurate billing and payments
• Platform & Compliance Oversight
• Assist with the implementation and use of technology platforms and call-handling systems
• Ensure adherence to company policies, including Information Security and Data Protection
• Maintain a strong understanding of Crisis24 service offerings, tools, and client relationships
• Representation & Additional Responsibilities
• Represent the Security Operations team in internal/external meetings as needed
• Serve as deputy for the Head of Security when required
• Carry out ad hoc security and operational tasks as assigned
• Travel for client engagement, conferences, and training as requested. Occasionally, urgent travel is required as part of the Incident Management Team (IMT) deployment
• Rotational On-Call Duty Management
• Serve as the out-of-hours Operations Duty Manager one week in every five
• Maintain 24/7 readiness to support Global Operations Centre staff during urgent incidents
• Provide immediate client-facing crisis management support and lead emergency response operations as required
  
  

Posted 29 July 2025 Salary S$ - S$ per annum + Variable Bonus Location Singapore Job type Permanent Discipline Technology Reference _

Our client is seeking an experienced Information Security Manager to lead and strengthen their security operations. This role will focus on monitoring, detecting, and responding to cyber threats, managing security technologies, driving vulnerability management initiatives, and ensuring compliance with industry regulations. The position will work closely with IT, engineering, and risk management teams to maintain a secure and resilient environment.

Key Responsibilities:

1. Security Operations & Incident Response

• Lead and enhance the operations of the Security Operations Center (SOC), ensuring timely monitoring, detection, and incident response.
• Manage and optimize the use of SIEM, EDR, IDS/IPS, and other security technologies.
• Oversee the full incident response lifecycle, including investigation, containment, eradication, and recovery.
• Conduct post-incident reviews and implement continuous improvements.

2. Vulnerability & Threat Management

• Coordinate vulnerability scanning, penetration testing, and remediation activities.
• Stay informed of emerging threats and ensure proactive security measures are implemented.
• Partner with IT and engineering teams to address vulnerabilities and harden systems.

3. Security Compliance & Risk Management

• Ensure compliance with relevant regulatory frameworks (e.g., PCI DSS, MAS TRM, GDPR).
• Support internal and external audits, risk assessments, and regulatory reviews.
• Maintain and continuously update security policies, standards, and procedures

4. Security Awareness & Collaboration

• Lead security awareness and training initiatives across the organization.
• Collaborate with DevOps and engineering teams to embed security into CI/CD pipelines.
• Engage with external vendors, partners, and law enforcement on security-related matters.

Key Requirements:

• Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field.
• Minimum 5 years of experience in information security, with at least 2 years in a leadership or management role within security operations.
• Hands-on experience with security technologies such as SIEM (Splunk, Azure Sentinel), EDR, IDS/IPS, firewalls, and cloud security platforms (AWS, Azure, GCP).
• Strong understanding of threat intelligence, malware analysis, and forensic investigation tools.
• Knowledge of regulatory compliance frameworks, particularly within the financial services sector (PCI DSS, MAS TRM, GDPR).

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer SGD1,000 or SGD350 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.