8 Communication Skills jobs in Singapore

Clinical Support Specialist Role

We are seeking an experienced Clinical Support Specialist to provide expert support during coronary and peripheral Intravascular Lithotripsy procedures.

• Key Responsibilities:

We are seeking a Customer Service Officer to join our team.

The successful candidate will facilitate efficient and accurate processing of orders from beginning to end via online or phone. They will be responsible for managing customer inquiries, resolving issues, and ensuring timely delivery of products. Additionally, they will work closely with internal teams to ensure seamless operations and provide exceptional customer experiences.

• Process delivery orders and ensure sufficient stock available for delivery.
• Check stock levels, update inventory management system and notify out-of-stock status.
• Coordinate with suppliers and stores to check inventory status.
• Generate inter-outlet transfer documents and liaise with the internal team to issue purchase orders.
• Tracks and updates the status of delivery vendors, suppliers and outlet transfers to ensure timely delivery to the warehouse.
• Coordinate with warehousing staff to pick/pack orders for delivery on time.
• Liaise with customers on stock availability, exchanges, returns and delivery schedules.
• Inform customers of unforeseen delays or problems and seek alternative arrangements to reduce inconvenience and further delays.

• Minimum GCE 'N' Level.
• Good communication and interpersonal skills, with a customer-centric mindset.
• Proficiency in computer skills.
• Good organizational skills and attention to detail.
• Team player, ability to work well with employees at all levels.
• Proactive and a

As a Customer Service Representative, you will provide exceptional customer experience through multiple communication channels. Your role will involve collaborating with internal and external stakeholders to ensure timely closure of invoicing procedures and delivering feedback to enhance tools and processes for improved workflow and customer satisfaction.

• Deliver outstanding customer service
• Follow up on internal and external stakeholders
• Contribute to the improvement of tools and processes
• Prepare quotations and necessary documentation
• Monitor outstanding customer inquiries and payments
• Coordinate with warehouse staff
• Assist customers with ad hoc requests

• Previous experience in sales administration or customer service is beneficial
• Strong interpersonal skills and ability to multitask
• Proficiency in Microsoft Office applications

• Ability to multitask effectively
• Sales and customer engagement expertise
• Excellent communication and interpersonal skills
• Invoicing and administrative proficiency
• Excel and Microsoft Word skills
• Customer relationship management skills

We are seeking a highly motivated and detail-oriented individual to fill the role of Customer Service Specialist. As a key member of our customer service department, you will be responsible for ensuring smooth and accurate order fulfillment and logistics management for overseas distributors.

• Plan and submit demand to in-house system.
• Raise PI (proforma invoice) based on allocation received.
• Generate and issue weekly account statement.
• Liaise with Sales to ensure timely collection of customer payment.
• Arrange delivery based on different inco-terms, assist company in delivery cost controls, prepare export documents such as BL, commercial invoices and packing list.

You will also be responsible for monitoring shipment status from worldwide manufacturing sites, updating stakeholders on delivery schedule, and ensuring all deliveries are smoothly made. Additionally, you will prepare and process shipment for letter of credit (LC), arrange export documents, and ensure data accuracy and present LC documents on time. You will monitor transactions and follow up until payment is received.

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Supply Chain/Business Admin or relevant.
• Minimum of 1 year(s) of working experience in the related field is required for this position.
• Candidates must be proficient in Mandarin due to regular daily communication and liaison with our HQ.

We are looking for a strategic connector to help us amplify the social impact across Hatch Academy's programmes. This role coordinates the vital links between our Social Innovation and Accessibility & Inclusion portfolios of the Academy arm, ensuring our programmes run smoothly and cohesively for our learners.

About Hatch

Hatch is a social enterprise built around the mission of unlocking digital’s potential for good, specifically in empowering individuals (Academy) and accelerating businesses (Mediahouse).

At the heart of our work, we care about making a difference in ways that are intentional, transformative, and sustainable.

We are looking for someone who:

• Sees the connections between moving parts and loves bringing order to complexity whilst keeping the human impact front and centre.
• Is a natural coordinator who thrives on making sure nothing and no one gets missed—the person who remembers the details others forget.
• Flourishes in collaborative environments where you're working across different teams, programmes, and communities to create something bigger than the sum of its parts.
• Believes deeply in inclusive education, livelihoods and social innovation, and wants their work to contribute to breaking down barriers in Singapore.
• Enjoys wearing multiple hats—from data tracking to stakeholder calls to programme logistics—and finds satisfaction in the variety.

When writing job descriptions, we are cognisant that each individual brings their own unique set of experiences, strengths and interests to the table. With a foundational level of a “right fit”, we often find ourselves designing roles to fit the candidate where they shine best.

Nonetheless, this is what we would expect the role to encompass:

Reporting Structure : Reports to Head of Academy

You'll be the central hub of the Academy team, keeping our Social Innovation and Accessibility & Inclusion programmes running smoothly and purposefully. Your operational focus means you're hands-on with the day-to-day mechanics that make programmes work. You'll troubleshoot operational challenges, maintain programme databases, and create systems that support meaningful learning experiences.

As the primary liaison between programme teams, community partners, referral organisations, and participants, you're the person stakeholders turn to with questions, concerns, and ideas. Together with the team, we want to bring the best to our Academy programmes.

• Orchestrate programme schedules and resource sharing between Social Innovation and Accessibility & Inclusion teams—think shared venues, equipment, and expertise
• Facilitate regular communication between portfolio teams, ensuring both programmes benefit from each other's insights and innovations
• Keep programme planning meetings productive and action-focused, with follow-through that actually happens
• Coordinate participant recruitment efforts so we're reaching the communities who need these programmes most
• Support programme evaluation activities, gathering the data that helps us understand our real impact

• Be the friendly, knowledgeable voice that community partners and participants reach out to with questions about programmes
• Maintain strong relationships with referral organisations, keeping them informed about participant progress and programme developments
• Work closely with our operations team on logistics, ensuring programmes have what they need when they need it
• Prepare programme materials and communications that speak to people, not bureaucrats
• Coordinate stakeholder meetings and events that bring people together meaningfully

• Manage the nuts and bolts of programme delivery—setup, participant onboarding, timeline monitoring
• Catch potential issues before they become problems, escalating to programme managers when needed
• Keep programme documentation current and useful, maintaining databases that actually help rather than hinder
• Support compliance and quality assurance in ways that protect programme integrity without stifling innovation
• Create operational systems that scale with programme growth

• Compile programme data that tells the real story of our impact for leadership review
• Research emerging best practices and trends that could strengthen our programmes
• Support development of programme proposals and reports that secure continued funding and partnerships
• Facilitate cross-portfolio learning sessions where teams share what's working and what isn't
• Identify practical opportunities for programme integration and operational efficiencies

• Programme coordination and project management fundamentals
• Strong organisational and time management abilities
• Proficiency with data management and basic analysis
• Clear communication and interpersonal skills
• Understanding of social programme contexts and beneficiary needs

• Detail-oriented with strong follow-through
• Ability to work across multiple programmes and priorities
• Collaborative approach with diverse stakeholders
• Proactive problem-solving mindset
• Cultural sensitivity when working with marginalised communities

• Bachelor's degree in social work, public administration, programme management, or related field
• 2-3 years experience in programme coordination or similar role
• Experience working with social programmes or non-profit sector preferred
• Strong written and verbal communication skills

• Growth opportunities into Programme Manager or Assistant Head of Academy roles as you develop expertise
• Opportunities to specialise deeply in Social Innovation or Accessibility & Inclusion
• Development toward leading your own portfolio as programmes expand and evolve
• Cross-functional opportunities within Hatch Academy, from operations to strategy to programme design

• Arrangement: In-person for programmes, otherwise hybrid with at least 3 days in office at The Foundry
• Contract type : Permanent
• Working hours : Full-time preferred, but negotiable

We are looking for a strategic connector to help us amplify the social impact across Hatch Academy's programmes. This role coordinates the vital links between our Social Innovation and Accessibility & Inclusion portfolios of the Academy arm, ensuring our programmes run smoothly and cohesively for our learners.
About Hatch
Hatch is a social enterprise built around the mission of unlocking digital’s potential for good, specifically in empowering individuals (Academy) and accelerating businesses (Mediahouse).
At the heart of our work, we care about making a difference in ways that are intentional, transformative, and sustainable.
Who we are looking for
We are looking for someone who:
Sees the connections between moving parts and loves bringing order to complexity whilst keeping the human impact front and centre.
Is a natural coordinator who thrives on making sure nothing and no one gets missed—the person who remembers the details others forget.
Flourishes in collaborative environments where you're working across different teams, programmes, and communities to create something bigger than the sum of its parts.
Believes deeply in inclusive education, livelihoods and social innovation, and wants their work to contribute to breaking down barriers in Singapore.
Enjoys wearing multiple hats—from data tracking to stakeholder calls to programme logistics—and finds satisfaction in the variety.
Job Responsibilities
When writing job descriptions, we are cognisant that each individual brings their own unique set of experiences, strengths and interests to the table. With a foundational level of a “right fit”, we often find ourselves designing roles to fit the candidate where they shine best.
Nonetheless, this is what we would expect the role to encompass:
Reporting Structure : Reports to Head of Academy
You'll be the central hub of the Academy team, keeping our Social Innovation and Accessibility & Inclusion programmes running smoothly and purposefully. Your operational focus means you're hands-on with the day-to-day mechanics that make programmes work. You'll troubleshoot operational challenges, maintain programme databases, and create systems that support meaningful learning experiences.
As the primary liaison between programme teams, community partners, referral organisations, and participants, you're the person stakeholders turn to with questions, concerns, and ideas. Together with the team, we want to bring the best to our Academy programmes.
Responsibilities Breakdown
Cross-Portfolio Programme Coordination (40%)
Orchestrate programme schedules and resource sharing between Social Innovation and Accessibility & Inclusion teams—think shared venues, equipment, and expertise
Facilitate regular communication between portfolio teams, ensuring both programmes benefit from each other's insights and innovations
Keep programme planning meetings productive and action-focused, with follow-through that actually happens
Coordinate participant recruitment efforts so we're reaching the communities who need these programmes most
Support programme evaluation activities, gathering the data that helps us understand our real impact
Stakeholder Liaison & Communication (25%)
Be the friendly, knowledgeable voice that community partners and participants reach out to with questions about programmes
Maintain strong relationships with referral organisations, keeping them informed about participant progress and programme developments
Work closely with our operations team on logistics, ensuring programmes have what they need when they need it
Prepare programme materials and communications that speak to people, not bureaucrats
Coordinate stakeholder meetings and events that bring people together meaningfully
Programme Operations Support (20%)
Manage the nuts and bolts of programme delivery—setup, participant onboarding, timeline monitoring
Catch potential issues before they become problems, escalating to programme managers when needed
Keep programme documentation current and useful, maintaining databases that actually help rather than hinder
Support compliance and quality assurance in ways that protect programme integrity without stifling innovation
Create operational systems that scale with programme growth
Strategic Support & Analysis (15%)
Compile programme data that tells the real story of our impact for leadership review
Research emerging best practices and trends that could strengthen our programmes
Support development of programme proposals and reports that secure continued funding and partnerships
Facilitate cross-portfolio learning sessions where teams share what's working and what isn't
Identify practical opportunities for programme integration and operational efficiencies
Must-Haves
Technical Skills
Programme coordination and project management fundamentals
Strong organisational and time management abilities
Proficiency with data management and basic analysis
Clear communication and interpersonal skills
Understanding of social programme contexts and beneficiary needs
Personal Attributes
Detail-oriented with strong follow-through
Ability to work across multiple programmes and priorities
Collaborative approach with diverse stakeholders
Proactive problem-solving mindset
Cultural sensitivity when working with marginalised communities
Professional Requirements
Bachelor's degree in social work, public administration, programme management, or related field
2-3 years experience in programme coordination or similar role
Experience working with social programmes or non-profit sector preferred
Strong written and verbal communication skills
Career Progression
Growth opportunities into Programme Manager or Assistant Head of Academy roles as you develop expertise
Opportunities to specialise deeply in Social Innovation or Accessibility & Inclusion
Development toward leading your own portfolio as programmes expand and evolve
Cross-functional opportunities within Hatch Academy, from operations to strategy to programme design
Work Arrangements
Arrangement:
In-person for programmes, otherwise hybrid with at least 3 days in office at The Foundry
Contract type : Permanent
Working hours : Full-time preferred, but negotiable
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The role of an Assistant Engineer is a pivotal position within the supply chain, requiring a harmonious blend of technical expertise and organizational proficiency.

• Perform regular inventory audits to ensure accuracy of stock records.
• Configure security systems, perform firmware updates, and maintain update logs for optimal performance.
• Monitor and manage stock locations within the warehouse environment.
• Record serial numbers for all incoming shipments to prevent discrepancies.
• Prepare, document, and issue equipment for deployment as per project requirements.
• Maintain optimal stock levels to support operational needs and ensure business continuity.
• Conduct basic faulty item testing and troubleshooting to minimize downtime.
• Packaging and preparing items for delivery to clients/projects in a timely manner.
• Receive, inspect, and verify incoming shipments against delivery orders for accuracy.
• Manage and update the inventory management system (Auto Count System) for real-time data insights.
• Support general documentation and reporting tasks for supply chain operations with precision.

• Minimum Diploma in Engineering, IT, Supply Chain, or related fields for successful candidates.
• Training Provided as part of our commitment to employee development.
• Proficiency in Microsoft Excel and Word applications for efficient task completion.
• Basic technical knowledge in electronics, IT systems, or surveillance devices is advantageous but not mandatory.
• Able to work in a fast-paced store/warehouse environment with minimal supervision.

• Competitive remuneration package with opportunities for growth and advancement.
• Opportunities for professional development through training and mentorship.
• Friendly and supportive work environment with a team-oriented culture.