172 Itil jobs in Singapore

Join to apply for the Director, Change Management role at Standard Chartered Singapore

Join to apply for the Director, Change Management role at Standard Chartered Singapore

• This role works within the Corporate & Investment Banking (CIB) Coverage Change & Business Transformation team’s Change Management function
• Provide Change Management expertise to effectively embed user-facing process and platform transformation across Client Lifecycle Management (CLM) and Know Your Client (KYC) domains for a global network of CIB users (Front, Middle, Back office).
  
  

• This role works within the Corporate & Investment Banking (CIB) Coverage Change & Business Transformation team’s Change Management function
• Provide Change Management expertise to effectively embed user-facing process and platform transformation across Client Lifecycle Management (CLM) and Know Your Client (KYC) domains for a global network of CIB users (Front, Middle, Back office).
  
  

• Deliver change management outcomes to embed target state with end users, including:
• Effective stakeholder engagement across impacted functions globally (Front Office, Middle Office, Operations, Compliance, Operational Risk)
• Communications and engagement planning, development and execution to drive awareness, understanding and support across a broad range of global stakeholders
• Change Impact Assessment delivery to articulate impacts between current and target state, identify and mitigate change impacts across impacted business units
• Training planning, needs assessment, content preparation and delivery across impacted stakeholder groups
• Defining and implementing means of tracking user change adoption; actively monitoring for and resolving any user adoption bottlenecks
• Support Product Owners in driving Business Readiness outcomes – including User Acceptance Testing user mobilisation, acting to mitigate post-live user support trends, etc.
• As a senior team member, flexibly work in both Individual Contributor and Team Lead roles depending on projects / initiative context
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  
  

• 15+ years of working expeirence in relevant banking domain
• 10+ years experience as a Senior Change Manager, Business Project Manager or Business Consultant delivering people-centric business change and user adoption outcomes
• Has implemented complex process / system changes in Client Lifecycle Management and/or Client Due Diligence platforms and processes in a business user-facing role
• Has delivered Change Management / business change implementations at scale – either global or regional delivery, supporting multiple impacted business functions
• Experience working with Client Lifecycle Management, Client Onboarding or Due Diligence platforms (e.g. Fenergo)
• Has used structured change management approaches in large scale delivery to bring the target state “to life” for users on the ground
• Good working knowledge of international banking; experience in Wholesale Banking, especially in the client on-boarding and/or due diligence (KYC), Tax (FATCA, CRS), Regulations (MIFID, EMIR, Dodd Frank) or applicable product knowledge is highly preferabl
• Excellent written, communication and presentation skills; able to effectively engage, influence and manage senior business stakeholders. Able to draft crisp, concise business communications for a broad global audience
• Eye for detail and excellent problem solving and analytical skills, able to bring clarity and structure to areas of ambiguity
• Strong individual contributor with proactive working style; able to take initiative, identify opportunities and work with minimal management oversight
• Ability to effectively communicate business priorities, complex concepts and models and business information to a technical and non-technical audience at analyst and senior management level
• Demonstrates creative thinking by generating new ideas and concepts and identifying new ways of doing things.
• Strong problem-solving skills to perform root cause analysis
• Ability to quickly absorb and learn new systems, methodologies and types of information.
• Ability to facilitate workshops, discussions and meetings with stakeholders at all levels
• Ability to form strong working relationships with stakeholders and team members
• Capable of working independently to resolve issues and/or identify solutions
• Possesses strong negotiation and influencing skills, and ability to manage negotiations so that acceptable agreement between multiple parties is obtained.
• Proficient in tools such as Microsoft Office, Confluence, ADO, etc
  
  

• Relevant degree qualification preferred
  
  

• Project Management
• Change Management
• Client Onboarding
• Clinet Due Diligence
  
  

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  
  

• Seniority level Director

• Employment type Full-time

• Job function Business Development and Sales
• Industries Banking

Referrals increase your chances of interviewing at Standard Chartered Singapore by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

**Job Title:** IT Change Governance Specialist

In this role, you drive continuous change and improvement in the digital landscape by taking initiative and ensuring plans are setup, monitored, and implemented. This role focuses on the change and release management of IT deliveries and includes governance, tracking, and analysis of IT deployments, while ensuring alignment with the organization's strategies and objectives.

• Establish and maintain effective software development lifecycle (SDLC) procedures to ensure adherence to policies, standards, and procedures for IT deliveries.
• Facilitate the change advisory board (CAB) process and ensure compliance for all changes and releases.
• Conduct periodic reviews of SDLC procedures, CAB processes, and other related procedures to ensure controls are kept up-to-date.
• Perform analysis in response to standards / policy changes to identify gaps and improvement areas.
• Maintain a regular cadence of CAB meetings and SDLC updates and attestations.
• Implement deployment tracking and measurement methodologies for IT management reporting.
• Schedule, organize, collate, and socialize IT delivery information among various stakeholders as required.
• Support internal and external audit or assurance-related activities when required.

Requirements:

• A track record of working in dynamic environments independently with minimal supervision.
• Strong sense of ownership and commitment to deliver responsibilities in a timely manner.
• Excellent verbal, written, and interpersonal communication skills.
• Organized and detail-oriented, with a willingness to embrace tools to work more efficiently.

Experience:

• At least 2 years of working experience within the IT release management domain, either in a delivery or governance role.
• Good understanding of the software development lifecycle (SDLC) and IT delivery concepts, especially risk management aspects (controls & due diligence).
• Good understanding of change and release governance best practices.
• Experience in facilitating governance, reviews, steering, and other related forums.
• Fundamental knowledge of budget or resource management.
• Experience in stakeholder management, especially senior management highly desirable.
• Knowledge in JIRA, Confluence, project management tools, or scripting highly desirable.

Education:

• Bachelor degree (Business, Finance, IT, or equivalent).
• Finance, Insurance, IT, and/or Project Management certifications/qualifications highly desirable.

We are looking for a Change Management Analyst to join the Change Management team.

The Change Management team provides services such as Stakeholder Change Management, Digital Adoption Solutions, Culture Change and Augmentation, Change Management PMO Establishment and Workforce Competency Assessments to align organizational and workforce capabilities to business strategy. We thrive in helping communities around us to foster agile and people-centric environments that can adapt quickly to disruptive forces in the modern world.

If you believe in going above and beyond, hold yourself to doing the best work possible, and wish to bring people and technology together like never before, we would love to have a conversation with you

What we seek to accomplish together:

Implementation of client change management and people-related projects:

• Develop change management approach: Analyse impacted stakeholders and support the develop the change management approach.
• Execute and monitor change related activities: Execute various change analysis, assessment, communications, engagement, adoption and enablement activities to successful completion.
• Manage stakeholder buy-in: Assist to manage stakeholder expectations impacted by the change initiative.

Capabilities development/ enhancement support:

• Support the building of new/ enhance existing capabilities: Whether it is digital adoption platforms that accelerate change adoption or people analytics that provide insights about a workforce, continuous improvement and innovation is the culture of the team. You will support the lead or senior consultant to build/ enhance competencies that will strengthen our change management and adoption services.

Presales support:

• Support pre-sales activities: Support the lead or senior consultant to shape and qualify change management related opportunities, develop the change strategy and scope, prepare costing and draft proposal.

Process improvement:

• Streamline or transform current work processes: There are often better ways of doing things. Support the lead or senior consultant to identify improvement initiatives such as streamline processes, introduce tools to shorten turn-around time or even propose radical alternatives to better achieve work objectives and outcomes.

Knowledge sharing:

• Share CM best practices: Share best practices in change management or any other domains that would expand the team's capabilities to do our work more effectively.

What we ask of you (mandatory requirements):

• Graduate with a bachelor's degree and 2 years of working experience/ diploma holder with 5 years of working experience.
• Possess an excellent command of the English language and be able to write coherently and concisely without spelling/ grammatical errors.
• Possess fluent communication and facilitation skills.
• Possess good presentation skills.
• Create professional and visually attractive presentation decks/ collaterals that will enhance your presentation delivery and accelerate buy-in of your ideas. We will ask to see your creative portfolio during the interview.
• Produce and edit videos (this is a bonus).

What we offer you:

• Competitive and attractive salary in-line with market rates for the tech sector
• Dynamic environment where you will be working with different clients, industries and technologies
• Safe space to innovate and challenge the status quo
• Career development opportunities and training aligned to your personal needs and ambitions
• Flexible hybrid work arrangements
• A team of passionate and highly competent colleagues who learn from and support one another
• Attractive onsite workplace facilities that support your work life balance goals, such as state-of-the-art gym, complimentary fitness training sessions, clinic and more
• Inclusive workplace that encourages diversity and mutual respect for each other's beliefs and backgrounds

We are looking for a Change Management Analyst to join the Change Management team.

The Change Management team provides services such as Stakeholder Change Management, Digital Adoption Solutions, Culture Change and Augmentation, Change Management PMO Establishment and Workforce Competency Assessments to align organizational and workforce capabilities to business strategy. We thrive in helping communities around us to foster agile and people-centric environments that can adapt quickly to disruptive forces in the modern world.

If you believe in going above and beyond, hold yourself to doing the best work possible, and wish to bring people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

Implementation of client change management and people-related projects:

• Develop change management approach: Analyse impacted stakeholders and support the develop the change management approach.
• Execute and monitor change related activities: Execute various change analysis, assessment, communications, engagement, adoption and enablement activities to successful completion.
• Manage stakeholder buy-in: Assist to manage stakeholder expectations impacted by the change initiative.

Capabilities development/ enhancement support:

• Support the building of new/ enhance existing capabilities: Whether it is digital adoption platforms that accelerate change adoption or people analytics that provide insights about a workforce, continuous improvement and innovation is the culture of the team. You will support the lead or senior consultant to build/ enhance competencies that will strengthen our change management and adoption services.

Presales support:

• Support pre-sales activities: Support the lead or senior consultant to shape and qualify change management related opportunities, develop the change strategy and scope, prepare costing and draft proposal.

Process improvement:

• Streamline or transform current work processes: There are often better ways of doing things. Support the lead or senior consultant to identify improvement initiatives such as streamline processes, introduce tools to shorten turn-around time or even propose radical alternatives to better achieve work objectives and outcomes.

Knowledge sharing:

• Share CM best practices: Share best practices in change management or any other domains that would expand the team’s capabilities to do our work more effectively.

What we ask of you (mandatory requirements):

• Graduate with a bachelor’s degree and 2 years of working experience/ diploma holder with 5 years of working experience.
• Possess an excellent command of the English language and be able to write coherently and concisely without spelling/ grammatical errors.
• Possess fluent communication and facilitation skills.
• Possess good presentation skills.
• Create professional and visually attractive presentation decks/ collaterals that will enhance your presentation delivery and accelerate buy-in of your ideas. We will ask to see your creative portfolio during the interview.
• Produce and edit videos (this is a bonus).

What we offer you:

• Competitive and attractive salary in-line with market rates for the tech sector
• Dynamic environment where you will be working with different clients, industries and technologies
• Safe space to innovate and challenge the status quo
• Career development opportunities and training aligned to your personal needs and ambitions
• Flexible hybrid work arrangements
• A team of passionate and highly competent colleagues who learn from and support one another
• Attractive onsite workplace facilities that support your work life balance goals, such as state-of-the-art gym, complimentary fitness training sessions, clinic and more
• Inclusive workplace that encourages diversity and mutual respect for each other’s beliefs and backgrounds

Position: Adoption & Change Management Consultant (Microsoft 365 Co-pilot)

Location: Singapore (Remote)

Employment Type : Freelance/ Consulting

Duration: 6 months Full-time contract (Extendable)

Position Summary: We are seeking dynamic and experienced Change Consultants to lead the successful implementation of Microsoft 365 Copilot across our clients' organisations. This role involves developing and executing tailored change management strategies to facilitate user adoption, manage resistance, and create a sustainable change environment.

Key Responsibilities:

User Adoption Strategies:

• Develop detailed user adoption strategies tailored to each client's unique workflows and requirements.
• Identify key stakeholders and users affected by the technological shift, and design a comprehensive change management plan.
• Monitor and track adoption progress, providing consistent updates and adjustments as needed.

Creating Awareness:

• Engage and inform employees about the upcoming changes, clarifying the reasons and impacts in an understandable and relatable manner.
• Facilitate awareness sessions to ensure all employees understand the benefits and applications of Microsoft 365 Copilot.

Custom Training Programs:

• Design and deliver customized training programs to meet the learning requirements of different user groups.
• Provide adaptable and practical training to prepare employees for the integration of Generative AI into their daily tasks.

Managing Resistance:

• Identify and address resistance to change, empowering employees to embrace new technologies.
• Listen to feedback and incorporate it into the change management plan to mitigate resistance effectively.

Qualifications:

Education: Bachelor's Degree in Computer Science, Engineering, Finance, Business, or a related field. A Master's degree is preferred.

Certification: PROSCI Change Management Certification is preferred.

Experience: Overall 10 to 15 years of experience and 3 to 6 years of professional, progressive experience in change management is required.

Requirements:

• Strong process orientation and familiarity with project management approaches, tools and phases of the project lifecycle
• Detailed understanding and knowledge of change management principles, methodologies and tools
• A working knowledge of large-scale technological implementations
• Brings a strong professional presence in all environments
• Experience creating, leading, facilitating, and training virtual and in-person training
• Experience creating and supporting communication and change management plans
• Must be comfortable working in a fast-paced, constantly evolving environment and exhibit excellent multi-tasking skills. The ability to effectively influence stakeholders/project teams and to be well-skilled in both oral and written communication is required

• Strong understanding of AI and technology adoption in the workplace.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and priorities simultaneously.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft 365 suite of applications.

We are seeking a dedicated and detail-oriented Business Analyst to join our team, specializing in Change Management and Change Enablement within our Transformation Programme Office in the IT Group. This role involves working closely with cross-functional product teams to assess, design, and implement effective change strategies for transitioning on-premise systems to cloud-based products, along with managing the product operating model. Your ability to analyze organizational needs and translate them into actionable plans will be crucial for driving successful change initiatives, stakeholder engagement, and readiness for change.

• Lead the creation of Change Strategies and Plans, develop stakeholder engagement plans, design and execute change management initiatives, and enable training and coaching for successful change adoption.
• Utilize data and analytics to inform and adjust change strategies, conduct impact and stakeholder analyses, and drive change adoption.
• Build relationships with product teams and leadership to align project objectives and foster desired behavior shifts.
• Maintain collaboration with the Enterprise Architect team and other stakeholders to ensure alignment across teams.
• Understand and facilitate business and people readiness for adopting new product management and operating models.
• Apply knowledge of Talent & Organisation capabilities, including large-scale transformation, operating models, and organizational design.
• Prepare and facilitate stakeholder engagement activities, including roadshows.
• Develop workforce transformation strategies and advise on talent management within the Transformation Programme Office.
• Perform other tasks as required by the office.

• 1-3 years of Change Management experience for Associate Consultants
• 4-7 years for Consultants
• Over 8 years for Senior Consultants
• Relevant certifications (e.g., ACMP, PROSCI) are highly advantageous
• Experience in Change Management, Talent Management, Learning & Collaboration, and Human Capital & Organization Effectiveness
• Experience with large-scale transformation projects in the public sector
• Ability to manage resistance, risks, and challenges with actionable plans
• Strong understanding of transformation projects, especially modernization of legacy systems
• Collaborative, independent, and adaptable in a fast-paced, tech-driven environment
• Creative and analytical problem-solving skills
• Excellent communication skills for engaging senior audiences
• Experience in designing capability development programs
• Knowledge of Cloud and SaaS adoption strategies is a plus
• Strong relationship-building skills at the executive level

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Research, Analyst, and IT
• Industries: Data Security Software Products

Position: Adoption & Change Management - Lead Consultant

Number of positions : 1

Location: Korea

Employment Type : Freelance/ Consulting

Duration: 6 months (Extendable)

Position Summary: We are seeking a dynamic and experienced Change Consultant to lead the successful implementation of Microsoft 365 Copilot across our clients' organizations. This role involves developing and executing tailored change management strategies to facilitate user adoption, manage resistance, and create a sustainable change environment.

Key Responsibilities:

1. User Adoption Strategies:
   • Develop detailed user adoption strategies tailored to each client's unique workflows and requirements.
   • Identify key stakeholders and users affected by the technological shift, and design a comprehensive change management plan.
   • Monitor and track adoption progress, providing consistent updates and adjustments as needed.
2. Creating Awareness:
   • Engage and inform employees about the upcoming changes, clarifying the reasons and impacts in an understandable and relatable manner.
   • Facilitate awareness sessions to ensure all employees understand the benefits and applications of Microsoft 365 Copilot.
3. Custom Training Programs:
   • Design and deliver customized training programs to meet the learning requirements of different user groups.
   • Provide adaptable and practical training to prepare employees for the integration of Generative AI into their daily tasks.
4. Managing Resistance:
   • Identify and address resistance to change, empowering employees to embrace new technologies.
   • Listen to feedback and incorporate it into the change management plan to mitigate resistance effectively.

Qualifications:

Education: Bachelor's Degree in Computer Science, Engineering, Finance, Business, or a related field. A Master's degree is preferred.

Certification: PROSCI Change Management Certification is preferred.

Experience: Overall 10 to 15 years of experience and 3 to 6 years of professional, progressive experience in change management is required.

Requirements:

• Strong process orientation and familiarity with project management approaches, tools and phases of the project lifecycle.
• Detailed understanding and knowledge of change management principles, methodologies and tools.
• A working knowledge of large-scale technological implementations.
• Brings a strong professional presence in all environments.
• Experience creating, leading, facilitating, and training virtual and in-person training.
• Experience creating and supporting communication and change management plans.
• Must be comfortable working in a fast-paced, constantly evolving environment and exhibit excellent multi-tasking skills.
• The ability to effectively influence stakeholders/project teams and to be well-skilled in both oral and written communication is required.
• Strong understanding of AI and technology adoption in the workplace.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and priorities simultaneously.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft 365 suite of applications.
• Korean-speaking candidates from outside Korea are also welcome.

• Salary: Up to $8000

• 1 year contract, renewable based on work performance. Starting from Oct 2025.

• Location: Changi

Job Description

• Collaborate closely with external CM consultants, internal process owners, and key stakeholders across the organization to support the effective execution of the change management program.

• Participate in all business blueprint sessions to understand the change intent and business process impact. Support the CM consultant in tracking issues, capturing feedback, and following up on stakeholder concerns.

• Review change impact assessments and stakeholder analyses prepared by the CM consultant, ensuring relevance, accuracy, and appropriate follow-up actions.

• Design and deliver targeted change communications to internal stakeholders. This includes helping to develop digital content such as EDM mailers that raise awareness, drive engagement, and support adoption of the new ERP/EPM system. The candidate will be expected to learn and use Canva or similar design tools to create visually compelling communication material e.g. EDM mailers or videos.

• Support stakeholder engagement across all levels of the organization, helping to translate technical changes into user-friendly communications and ensuring alignment between business and technical teams.

• Assist in the development and coordination of training materials where needed, including supporting process owners with logistics or content preparation.

• Document the change methodology, key learning points, and best practices throughout the change journey for future reference and continuous improvement.

• May be involved in project management activities related to the implementation of the ERP/EPM systems, including coordination of deliverables, timeline tracking, and stakeholder follow-ups.

• Other Adhoc projects assigned.

Required experience

• Strong strategic and tactical communication planning and execution skills

• Minimally 3 years of relevant experience in change management, preferably in a transformation or ERP-related context.

• Excellent communication skills, including writing skills

• Ability to engage and influence stakeholders across levels.

• Highly motivated, enthusiastic, confident and creative

• Comfortable working in a collaborative, fast-paced, and evolving environment.

• Creative and digitally savvy – experience in designing communication materials or using tools like Canva, PowerPoint, or intranet platforms.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 20007268E • EA License No. 01C4394 R1440784 (Foo May Cheng)

Join to apply for the Manager/ Senior Manager, Change Management (CIOO) role at SkillsFuture SG

2 days ago Be among the first 25 applicants

Join to apply for the Manager/ Senior Manager, Change Management (CIOO) role at SkillsFuture SG

Get AI-powered advice on this job and more exclusive features.

What The Role Is

The role is a key individual contributor, overseeing and facilitating the process of change within the organization. The primary responsibility is to ensure effective planning, implementation, and sustainability of changes, while minimizing resistance and maximizing employee engagement. This role is tailored for a proactive, results-oriented individual who is passionate about driving change and contributing to the continuous improvement of our organization. If you are a strategic thinker committed to excellence in public service, we welcome you to apply for this role.

What The Role Is

The role is a key individual contributor, overseeing and facilitating the process of change within the organization. The primary responsibility is to ensure effective planning, implementation, and sustainability of changes, while minimizing resistance and maximizing employee engagement. This role is tailored for a proactive, results-oriented individual who is passionate about driving change and contributing to the continuous improvement of our organization. If you are a strategic thinker committed to excellence in public service, we welcome you to apply for this role.

What You Will Be Working On

(What you will be working on)

This role involves leading and facilitating the transition of technology-related changes within the organisation, to support the adoption of new processes, systems, and organisational structures. The individual will collaborate closely with various stakeholders and would also be tasked with integrating service design principles into change processes to facilitate seamless transitions and mitigate resistance to change, and to drive change initiatives that enhance our organisational effectiveness and service delivery.

Change Planning and Implementation

• Developing change management strategies and plans that align with the organisation’s goals. This includes identifying the need for change, setting objectives, and outlining the steps required to achieve successful implementation.
• Competencies: Change Planning and Strategy
  
  
  

• Assess the impact of change to identify the impact and effects changes on organisational processes, systems, and people, and identify potential risks and devising strategies to address resistance and facilitate a smoother transition.
• Competencies: Analytical Thinking, Problem Solving, Risk Management
  
  
  

• Engage with key stakeholders at all levels of the organisation to build support for change initiatives, ensuring awareness, commitment, and adoption of the assigned project.
• Competencies: Stakeholder Engagement
  
  
  

• Develop and execute impactful communication strategies tailored to various target audiences, ensuring clear, meaningful messaging that resonates with stakeholder.
• Competencies: Communications Skills, Message Framing & Delivery
  
  
  

• Collaborate in the development, design and delivery of training and enablement strategies aligned with change initiatives, to equip impacted stakeholders with the necessary skills and knowledge to adapt to new processes and systems.
• Plan and contribute to the development of materials and resources that support stakeholder readiness.
• Competencies: Training Design, Content Development, Training and Development
  
  
  

• Conduct assessment to gauge the stakeholder readiness for change and identify areas that require additional support or intervention to mitigate risks.
• Work closely with stakeholders to ensure readiness for change, employing strategies to manage resistance and facilitate a positive acceptance of new initiatives.
• Competencies: Stakeholder Management
  
  
  

• Assessing how changes will impact service delivery, identifying opportunities to improve services during the change processes, and ensuring that the redesigned services align with organisation evolving needs and goals.
• Competencies : Communication, Facilitation, Systems Thinking, Service Design
  
  
  

• 3 to 5 years of experience in change management or a related field, with a strong track record of successfully implementing change initiatives.
• Demonstrated ability to develop and implement change management strategies and plans effectively.
• Exceptional communication skills, capable of crafting and delivering clear, impactful messages to diverse audiences.
• Strong analytical skills, with a proven ability to conduct thorough Change Impact Analyses.
• Experience in supporting the design and delivery of training programs related to change initiatives.
  
  
  

• Seniority level Associate

• Employment type Full-time

• Job function Other
• Industries Government Administration

Referrals increase your chances of interviewing at SkillsFuture SG by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.