15,397 IT Operations jobs in Singapore

operations / operations field technician

$60000 - $80000 Y Mitsubishi Chemical Methacrylates Singapore Pte. Ltd.

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Job Description

Support Operations Supervisor in operating the chemical processing plant to ensure quality product and to meet business targets.

Key Responsibilities:

  • Operate, monitor process equipment to ensure that the process is operating within defined conditions and product specifications
  • Work with Operations DCS Technician to deal efficiently and effectively with any deviation in process parameters to ensure "Zero" safety and environment incident
  • Patrolling, inspection of field equipment and data logging
  • Perform

  • routine sampling of process and conduct analysis

  • housekeeping and PPM of assigned area
  • loading / unloading raw material
  • minor maintenance
  • Prepare plant equipment for release to maintenance crew
  • Perform inspection and audit to meet corporate safety and Singapore legislation guideline
  • Be a member of the Site Emergency Response Team

The Candidate should have:

  • Diploma in Chemical Engineering or related discipline or
  • NITECH/Higher NITEC in Chemical Process Technology, with minimum 2 years of relevant working experience
  • 2-5 years field operations experience in a high hazard chemical plant, with DCS experience would be advantageous
  • Preferable to have a Boiler Attendant 1st grade (preferred) or 2nd grade and/or Steam Engineer 1st grade (preferred) or 2nd grade.
  • Commitment and adherence to safety systems
  • Strong analytical thinking, practical problem-solving and good communication skills
  • Conversant with World Class SHE and Operational principles relevant to operation of high hazard plant
  • Ability to work effectively in a multi-discipline and multi-cultural team in a high pressure environment
  • Good command in English and computer literacy
  • Able to perform shift work
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Operations Executive/ Operations Manager

$40000 - $80000 Y Re Sustainability Environment Pte Ltd

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Job Objectives/Job Summary:

To manage and optimize operations in the waste management industry.

The Operations Executive is responsible for assisting the management with the daily operations. He/She consolidates relevant data and trends to conduct environmental impact assessments and improvise work processes. He also evaluates reported mechanical faults to rectify issues. In performing most of these functions, he recommends and facilitates the implementation and maintenance schedules of equipment and manages incidents related to waste disposal operations.

He/She works in a waste management and oversees the handling and disposal operations while ensuring that all activities are completed in a safe and efficient way. He is constantly exposed to unpleasant sights and smells. He also manages team and incidents relating to operations and vehicle/equipment cleanliness and serviceability, and communicates with relevant stakeholders and clients.

He/She is organised, responsive, approachable, able to multitask and capable of interacting with stakeholders.

Responsibilities/Duties:

  • Manage waste operations.
  • Manage inventory, equipment and maintenance schedule.
  • Manage teams with deployment and work schedules planning.
  • Manage incidents
  • Any other ad-hoc

Job Specifications/Requirements:

a) Qualifications

  • Min Diploma in any discipline.

b) Experience

  • Candidates with relevant industry experience will be considered for a higher position ie. Senior Executive or up to Assistant Manager.

c) Skills & Knowledge

  • Must be competent in computer skills such as Office and Email.
  • Must be able to embrace new technology with the aim of efficiency.

d) Personal Qualities

  • Adaptability, professionalism and, positive attitude and show willingness to learn.

Candidates with relevant industry experience will be considered for a higher position (e.g. Assistant Operations Manager or Operations Manager).

This advertiser has chosen not to accept applicants from your region.

Assistant Operations Manager/Operations Manager

Singapore, Singapore $80000 - $120000 Y GAO JI FOOD (S) PTE LTD

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Job Description

SUMMARY:

The Operations Manager (OM) is to ensure all the Outlets operates smoothly and effectively. He must display leadership that create an exceptional environment, present high motivation and also to lead by example. When the Supervisors is not present, he is also responsible for the entire Operations Team under his supervisor. He must always act with the Company Values in mind and also to handle and follow up with all ad hoc task assigned by the management.

ESSENTIAL JOB FUNCTIONS:

  1. Maintenance for all Outlets, kiosk and restaurant
  2. SOPs update, maintain and implement ideas for better workflow
  3. Brain storming of New plans to increase sales revenue
  4. Opening / Closing - Project planning (layout plan, coordination, timeline)
  5. New outlets planning (manpower, operating license and SP services etc)
  6. Menu planning, SOPs and costing
  7. P&L & Sales Analysis

GENERAL DUTIES:

  1. To handle and follow up all ad hoc tasks as assigned by Management
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IT Operations Analyst, Network Operations

Singapore, Singapore $80000 - $120000 Y TD Bank

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Job Description

Work Location :

Singapore, Singapore

Hours:

40

Line of Business:

Technology Solutions

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

This Analyst position is a highly technical hand-on keyboard role supporting various network platforms for availability, latency, and incidents, while being engaged on operational readiness tasks. The position will be accountable for day-to-day operational work like troubleshooting and fixing network issues across all platforms. This work schedule involves early start or late start during the day in order to provide maximum coverage for Toronto morning and evening hours, as well as weekend coverage on a rotating basis within the team. The work involves close coordination with the OSG/L1 and TR/L2 as a "one team approach" so overall work is delivered smoothly across the network operations. Huddles, handover and take over of work and presenting monthly metrics and KPI's are all part of the role.

As a strong technical leader with hands-on-keyboard skills, the ideal candidate in this role will possess the following skills and traits:

Singapore Network Analyst Key Job responsibilities:

  • Strong leadership skills in troubleshooting complex incidents in a time sensitive manner and articulate technical issues concisely to senior management.
  • Experience in using Automation as well as advanced network management tooling to help resolve incidents quickly and efficiently
  • Be dependable, innovative, accountable, passionate, transparent, and collaborative
  • Strong knowledge of networking technologies and platforms including Cloud, SD-WAN, Wireless, Firewalls, Load Balancers, Routing and Switching, QoS, VoIP, Optical, Monitoring Tools, DHCP, DNS and CDN(content delivery), etc. New technologies like ACI and DNAC are a plus.

The right candidate for this role would be:

  • An expert tier-3 network troubleshooter who not only possesses the attributes and experience listed for this position, but have the uncanny ability to quickly identify the problem and propose a solution to remediate
  • Would be deep and wide in the platforms we desire and have tooling and script writing abilities
  • Adept at analyzing network traces to find the root cause promptly

Experience

    • At least 3+ years of relevant Wireless technologies experience (e.g., Aruba, Airwave, RF survey tools, ClearPass, Wireless authentication)
    • Minimum 8+ years of solid hands-on network technical experience in Routing/Switching technology, Firewalls, Load Balancing, trace analysis/protocols.
    • Experience supporting a large and complex network environment
    • Experience in exploring and implementing automation for Proactive monitoring and reducing incident resolution time.
    • Flexible with on call & rotation and shift timing
    • Adequate knowledge and experience to support platforms like Cloud, SD-WAN, Wireless, Firewalls, Load Balancers, Routing and Switching, QoS, VoIP, Optical, DHCP, DNS, Monitoring Tools, CDN, etc.

Fulfil Shared Accountabilities

  • Support shift turnover process effectively.
  • Create MoPs and how-to docs for better support and training of new and junior team members. Also, peer review such documentation created by other team members and provide suggestions for improvement.
  • Ensure existing Automation tools are utilized by the team to the max.
  • Explore new automation opportunities for any repeated tasks to reduce human touch.
  • Explore opportunities to enhance existing Automation tools.
  • Report on any challenges with internal processes, gaps, or any challenges with vendors and telcos.
  • Report on any new influx of repeated alerts/incidents to identify opportunities related to alert modification, etc. to reduce noise.
  • Identify and report on gaps for process optimization.
  • Proficient with Microsoft Office Suite of products (Word/Excel/PowerPoint/Outlook).
  • Effective ticket queue management and prioritization.
  • Assess impact and potential impact/risk and report to Sr management very promptly in a business language when significant issues occur
  • Manage escalations with internal TD teams and 3rd party vendors
  • Manage chronic, repeat and aging incidents with proper internal/external escalations.

NICE TO HAVE:

  • VOIP related skills and experience
  • Scripting / Automation skills using Python.
  • Experience in developing Splunk / ITSI dashboards.
  • ITIL certification
  • Operations work environment experience (including break fix, new applications, incident and change management, etc.)
  • Having reputed trade certifications for wireless and CCIE, Cloud, Management, firewall, load balancers and ITIL certifications are a definite asset to this position.
  • Large Banking/Financial Industry experience would be a good to have.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

This advertiser has chosen not to accept applicants from your region.

Admin / Operations Executive (Healthcare | Operations)

$40000 - $60000 Y GMP Group HQ

Posted today

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Job Description

Primary Responsibilities (80%)

  • Office Administration: Manage daily administrative tasks including correspondence, filing, mail, supplies, and equipment maintenance. Handle meeting room bookings.
  • Data Management & Reporting: Prepare and submit monthly department reports (e.g., waiting time, medication errors, balanced scorecard), ensuring KPI dashboards are updated and developed as needed.
  • HR & Personnel Support: Coordinate recruitment logistics, conduct competency test invigilation, manage staff records, schedule engagement sessions, and process payment requests.
  • Document Control: Ensure timely updates of department policies (HAP, SOP, PM, HI registers) and authorized signature forms.
  • Information & Reporting Support: Compile data for management, coordinate new staff orientations, and assist with submissions to other departments (e.g., awards).
  • Meeting & Publication Support: Aid the senior assistant manager with meeting materials and contribute to department and hospital publications.


Secondary Responsibilities (20%)

  • Event Coordination: Organize departmental functions and manage gift collections/distributions.
  • Competency Test Coordination: Oversee the annual pharmacists' competency test, including room booking, invigilation, marking, and results dissemination.
  • External Visitor Coordination: Arrange visits by external parties.
  • Leave Coverage: Act as a backup for the senior assistant manager when they are on leave.
  • Confidentiality: Maintain strict confidentiality of all information.
  • Ad-hoc Support: Provide general administrative assistance as needed.


Requirements

  • Diploma or Degree in business administration or relevant field
  • 3-5 years of working experience in providing administrative functions
  • Experience in healthcare or relevant environment will be an added advantage

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA License: 09C3051 | EA Personnel: Arcus Ang | Registration No: R

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd's PDPA and e2i's PDPA.

This advertiser has chosen not to accept applicants from your region.

IT Operations Analyst, Network Operations

Singapore, Singapore TD Bank

Posted 20 days ago

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Job Description

**Work Location** :
Singapore, Singapore
**Hours:**
40
**Line of Business:**
Technology Solutions
**Pay Details:**
We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
**Job Description:**
This Analyst position is a highly technical hand-on keyboard role supporting various network platforms for availability, latency, and incidents, while being engaged on operational readiness tasks. The position will be accountable for day-to-day operational work like troubleshooting and fixing network issues across all platforms. This work schedule involves early start or late start during the day in order to provide maximum coverage for Toronto morning and evening hours, as well as weekend coverage on a rotating basis within the team. The work involves close coordination with the OSG/L1 and TR/L2 as a "one team approach" so overall work is delivered smoothly across the network operations. Huddles, handover and take over of work and presenting monthly metrics and KPI's are all part of the role.
As a strong technical leader with hands-on-keyboard skills, the ideal candidate in this role will possess the following skills and traits:
Singapore Network Analyst Key Job responsibilities:
+ Strong leadership skills in troubleshooting complex incidents in a time sensitive manner and articulate technical issues concisely to senior management.
+ Experience in using Automation as well as advanced network management tooling to help resolve incidents quickly and efficiently
+ Be dependable, innovative, accountable, passionate, transparent, and collaborative
+ Strong knowledge of networking technologies and platforms including Cloud, SD-WAN, Wireless, Firewalls, Load Balancers, Routing and Switching, QoS, VoIP, Optical, Monitoring Tools, DHCP, DNS and CDN(content delivery), etc. New technologies like ACI and DNAC are a plus.
**The right candidate for this role would be:**
+ An expert tier-3 network troubleshooter who not only possesses the attributes and experience listed for this position, but have the uncanny ability to quickly identify the problem and propose a solution to remediate
+ Would be deep and wide in the platforms we desire and have tooling and script writing abilities
+ Adept at analyzing network traces to find the root cause promptly
Experience
+ - At least 3+ years of relevant Wireless technologies experience (e.g., Aruba, Airwave, RF survey tools, ClearPass, Wireless authentication)
+ - Minimum 8+ years of solid hands-on network technical experience in Routing/Switching technology, Firewalls, Load Balancing, trace analysis/protocols.
+ - Experience supporting a large and complex network environment
+ -Experience in exploring and implementing automation for Proactive monitoring and reducing incident resolution time.
+ - Flexible with on call & rotation and shift timing
+ - Adequate knowledge and experience to support platforms like Cloud, SD-WAN, Wireless, Firewalls, Load Balancers, Routing and Switching, QoS, VoIP, Optical, DHCP, DNS, Monitoring Tools, CDN, etc.
Fulfil Shared Accountabilities
+ Support shift turnover process effectively.
+ Create MoPs and how-to docs for better support and training of new and junior team members. Also, peer review such documentation created by other team members and provide suggestions for improvement.
+ Ensure existing Automation tools are utilized by the team to the max.
+ Explore new automation opportunities for any repeated tasks to reduce human touch.
+ Explore opportunities to enhance existing Automation tools.
+ Report on any challenges with internal processes, gaps, or any challenges with vendors and telcos.
+ Report on any new influx of repeated alerts/incidents to identify opportunities related to alert modification, etc. to reduce noise.
+ Identify and report on gaps for process optimization.
+ Proficient with Microsoft Office Suite of products (Word/Excel/PowerPoint/Outlook).
+ Effective ticket queue management and prioritization.
+ Assess impact and potential impact/risk and report to Sr management very promptly in a business language when significant issues occur
+ Manage escalations with internal TD teams and 3rd party vendors
+ Manage chronic, repeat and aging incidents with proper internal/external escalations.
NICE TO HAVE:
+ VOIP related skills and experience
+ Scripting / Automation skills using Python.
+ Experience in developing Splunk / ITSI dashboards.
+ ITIL certification
+ Operations work environment experience (including break fix, new applications, incident and change management, etc.)
+ Having reputed trade certifications for wireless and CCIE, Cloud, Management, firewall, load balancers and ITIL certifications are a definite asset to this position.
+ Large Banking/Financial Industry experience would be a good to have.
**Who We Are**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
This advertiser has chosen not to accept applicants from your region.

Operations Coordinator - Smooth Operations Expert

Singapore, Singapore beBeeBusiness

Posted today

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Job Description

**Job Description**

Roles & Responsibilities:

  • Support daily operations by coordinating purchase orders, liaising with suppliers, and ensuring smooth communication with internal teams and China counterparts.
  • Key tasks include:
    • Preparing, processing, and following up on purchase orders for timely delivery.
    • Coordinating with suppliers, resolving order discrepancies, and tracking delivery schedules.
    • Maintaining accurate records of procurement activities and communications.
    • Supporting day-to-day administrative and operational tasks to ensure smooth operations.
    • Ensuring compliance with company policies and procedures.

Required Skills and Qualifications:

  • A degree in Business Administration or a related field.
  • 1–2 years of relevant working experience is advantageous.
  • A strong learning attitude, organizational skills, and attention to detail are essential.
  • Proficiency in Microsoft Office (Excel, Word, Outlook) is necessary.
  • Bilingual in English and Mandarin is required to liaise with China counterparts.
  • Good communication, interpersonal skills, and proactive work ethic are important.
This advertiser has chosen not to accept applicants from your region.
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Assistant Operations Manager / Operations Manager

Singapore, Singapore TUCKER MEDICAL PTE. LTD.

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Job Description

About the Role
Tucker Medical is seeking a motivated and exceptional individual to join our team as an Assistant Operations Manager / Operations Manager. In this role, you will serve as the lead for our frontline patient services team in addition to overseeing the clinic’s day-to-day operations and managing internal and external projects and programmes.
Reporting directly to the Strategic Operations Director, you will be responsible for ensuring operational excellence, leading patient experience initiatives, and delivering on projects. This role is ideal for someone passionate about high-touch, personalised healthcare experiences who also brings strong operational discipline and leadership skills.
Key Responsibilities
Frontline Patient Services Leadership
Lead and develop the patient services team, ensuring the delivery of a warm, professional, and consistent service experience.
Oversee patient flow, scheduling, and coordination of care.
Resolve patient inquiries and service issues, maintaining the highest standards of care.
Operations & Process Excellence
Develop, implement, and update Standard Operating Procedures (SOPs) to support efficient clinical operations.
Introduce systems (including automation) and process improvements that enhance both efficiency and patient satisfaction.
Collaborate across departments (admin, finance, clinical support) to ensure smooth operations.
Quality, Compliance & Safety
Ensure compliance with the Ministry of Health (MOH) regulations and internal quality standards.
Oversee readiness for audits, inspections, and equipment maintenance.
Support emergency and crisis management protocols.
Financial & Resource Management
Align day-to-day decisions with the clinic’s financial objectives.
Manage scheduling, manpower allocation, and space utilization effectively.
Support billing processes and cost optimization initiatives.
Project & Change Management
Drive improvement initiatives and operational projects.
Support new service launches and facility expansion projects.
Provide clear updates and reports to senior leadership.
Procurement & Inventory
Manage procurement and supplier relationships, including negotiations
Ensure optimal inventory levels and utilization.
Team Development & Training
Conduct training programs to strengthen patient service and operational standards.
Mentor staff and build a positive, accountable team culture.
Requirements
Education : Bachelor’s degree (Healthcare, Business, Management, or related field).
Experience : We welcome applicants with supervisory or leadership experience (minimum 3-5 years) in healthcare, hospitality, or other service-oriented environments. The role will be appointed as Assistant Operations Manager or Operations Manager, depending on the candidate’s experience, competencies, and readiness to take on the full scope of responsibilities.
Skills :
Strong leadership, organizational, and people management abilities.
Excellent communication and interpersonal skills.
Knowledge of healthcare compliance and regulations (MOH experience preferred).
Budgeting and resource optimization.
Service planning and project management experience.
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Operations Executive (Terminal Operations & Chartering)

Singapore, Singapore DIRECT SEARCH ASIA PTE. LTD.

Posted today

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Job Description

Responsibilities
Manage end-to-end cargo operations for Company products, ensuring efficient handling from loading to discharge.
Oversee vessel scheduling, port coordination, and cargo activities to support smooth voyage execution.
Supervise blending operations while ensuring adherence to Company quality requirements.
Administer vessel scheduling, chartering matters, and compliance with regulatory standards.
Track vessel efficiency, bunker usage, and voyage profitability.
Address and investigate cargo quantity and quality variances.
Introduce measures to control and reduce losses during transport and storage.
Prepare and manage laytime statements, demurrage, and related claims.
Responsible for preparing and reviewing voyage profit and loss reports.
Coordinate with surveyors and inspectors to verify documentation of cargo measurements and volumes.
Review loss patterns and recommend preventive measures.
Conduct vessel vetting and clearance checks with relevant departments to ensure compliance and safety.
Monitor operational expenditures and identify cost drivers.
Maintain accurate records, reports, and statistical data for management and business units.
Requirements
Diploma or higher qualification in any discipline.
2–3 years of hands-on experience in oil cargo operations within a trading company or oil major.
Strong sense of teamwork, initiative, accuracy, and ability to thrive in a dynamic work environment.
Good knowledge of shipping procedures and operational practices.
#J-18808-Ljbffr

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Operations Executive (Overland Products & Operations)

629564 $3200 Monthly WTS TRAVEL & TOURS PTE LTD

Posted 2 days ago

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Job Description

Job Overview:

As an Operations Executive, you will be instrumental in handling the daily operations of our Overland team. Your primary responsibility will be to ensure the seamless execution of all travel-related services in alignment with company standards, thereby enhancing the overall customer experience.


Key Responsibilities:


Travel Arrangements Management:


Efficiently book and manage travel arrangements for the sales team, including transportation, accommodations, car rentals, and other related services. A comprehensive understanding of various travel products is essential to effectively match offerings with booking requirements.


Supplier Liaison:


Establish and nurture strong relationships with travel suppliers and vendors, negotiating favourable terms to secure the best deals and ensure optimal service delivery.


Regulatory Compliance:


Ensure adherence to all relevant travel regulations and laws, including health and safety requirements. Stay updated on regulatory changes and adjust operations accordingly.


Customer Service Excellence:


Provide exceptional customer service to all stakeholders by promptly addressing their needs and concerns while delivering effective solutions to any arising issues.


Issue Management:


Proactively handle travel-related complaints and issues, identifying root causes and implementing satisfactory resolutions.


Market Analysis:


Monitor and analyse travel trends and market conditions to identify growth opportunities and areas for improvement. Remain informed about industry developments, competitor activities, and market changes.


Policy Development: Create and implement travel policies and procedures that enhance operational efficiency, ensuring all team members are informed and compliant.


Ad-hoc Duties:


Undertake any other duties as assigned by the company

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