394 IT Service Management jobs in Singapore

Key Responsibilities

• Handle and resolve patient feedback promptly and professionally.

• Coordinate and support hospital-wide service initiatives, events, and programmes.

• Conduct surveys and focus group discussions to gather insights.

• Track and analyse service feedback trends using data dashboards.

• Present findings to support strategic service improvements.

Requirements

• Degree in Marketing, Communications, Psychology, Business, or related fields.

• Strong communication, teamwork, and organisational skills.

• Proactive, creative, and results-driven.

• Familiarity with social media and basic data analysis.

If you are interested in the position, do kindly drop your most updated resume to

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Overview:

NCS is seeking an experienced Senior Service Manager to lead the management of maintenance contracts. The ideal candidate will possess strong leadership skills, excellent communication and negotiation abilities, as well as the ability to lead and manage complex projects from commencement to completion.

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

Experience

· Candidate without experience may apply with relevant education

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

Experience

· Candidate with no experience may apply with relevant education

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

Experience

· Candidate with no experience may apply with relevant education

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Language

· Fluent in spoken and written English

Experience

· Candidate with no experience may apply with relevant education

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

We are seeking a highly skilled Service Management Professional to join our team. The successful candidate will be responsible for proposing and designing research plans related to service, operations, and enforcement management. This will involve conducting qualitative and quantitative research using diverse methods such as surveys, ethnographic interviews, focus group discussions, contextual inquiries, and observations.

• Strong analytical skills and an inquisitive approach to problem-solving
• Excellent verbal and written communication skills, with the ability to convey research in engaging and accessible ways
• Strong interpersonal skills with the ability to manage stakeholders across different levels
• Self-motivated, adaptable, innovative, and resourceful

1. To design and implement research projects that deliver impactful insights into service and operations management
2. To develop and maintain relationships with key stakeholders, including public sector leaders and practitioners
3. To identify emerging trends and draw contextual insights for the Singapore public sector

The ideal candidate will have 2-3 years of relevant experience in customer insights, market research, or consulting.

We are a leading organization in the field of service and operations management. We pride ourselves on delivering high-quality research and advisory services that drive real impact.

Hi,

Immediate Hiring

Primary Responsibilities:
• Collaborate closely with Team Leads and Project Managers to oversee the end-to-end execution of the New System Refresh Project.
• Conduct structured sessions to gather requirements from both business and technical stakeholders.
• Create and maintain detailed project plans, schedules, and risk registers using Microsoft tools such as Planner, Teams, and SharePoint.
• Oversee vendor coordination, procurement processes, and infrastructure readiness.
• Develop and present stakeholder communications, including progress updates and executive-level presentations.
• Ensure integration planning aligns with business objectives and technical execution.

Required Qualifications:
• Minimum of 3 years’ experience in leading technical transformation projects, ideally within field service management (FSM) domains.
• Proven ability to manage stakeholders and communicate effectively across business and technical teams.
• Proficiency in Microsoft 365 applications and collaborative project management tools.
• Strong skills in managing risks, dependencies, and cross-functional teams.
• Highly organized, proactive, and detail-oriented.

Regards
Kshama
+91