2,011 IT Services jobs in Singapore

As Technical Services Manager, you work with manufacturers, customers and internal team to ensure that commercial machines are functional and efficient. You will lead the operations team (supporting Modula, Vending and Tapes Conversion, Fastening etc) responsible for operating, providing configuration, installation, maintenance, troubleshooting, and servicing of machines.

Machine Installation, Services and Maintenance

-Plan and lead machine installation projects.

o This includes lead in configure, install, test and commission machines on new customer sites as required

o Establish and implement process specification and troubleshooting in customer sites.

o For vending machine: monitor, configure vending machine setting to ensure that the vending machine setup synchronises and is up to date with Cribmaster Client software.

o Coordinate with the CribMaster personnel in the US on vending machine issues.

-Plan and lead machine preventive maintenance schedule and Repairs.

o Assist and coordinate in machine maintenance and troubleshooting.

o Diagnose the prognosis; estimate repair cost and minimise re-work status.

o Schedule maintenance and repair services of vending machines for customers

o Install and disassemble machines and take off parts for replacement or repair.

o Examine or carry out tasks on broken machine parts.

o Identify defective parts and give recommendations for repair requirements.

o Diagnose the prognosis; estimate repair cost and minimise re-work status.

o Replace, fix or realign machine parts and accessories in line with production specifications.

-Planning / Scheduling

o Devise service planning for machines.

o Ensure all services are arranged on time and efficiently managed with correct technical application towards the specifications.

o Monitor machine running performance & devise improvement planning.

-Provide professional consultation to customers after each service.

-Delegate and manage work for technician in all machine / services operations.

-Provide field service training to customer’s engineering team.

-Back up for maintaining database of internal and external product test data.

-Liaise with customer to maintain good control in the process flow.

-Ensure proper safety and procedure related to the machines.

-To establish SOP for machines, equipment, and warehouse appliances (i.e. Vending Machine, Tape Conversion Slitting & Cutting machine, Fastening machine etc.)

-To lead on facilities management and EHS compliance.

-Ensure world class customer service is achieved.

-Ensure compliance with policies and procedures.

Team Management

-Oversee daily activities of team members and provide assistance whenever needed.

-Manage the schedules and deployment of team members.

-Guide and train team members on proper processes.

-Direct company policies to staffs and enforce safety regulations.

-Set expectations, coach, motivate, organize and encourage teamwork to ensure set productivity targets are met.

Safety Management

-Implement workplace safety programs & safety initiatives and enforce safety standards.

-Conduct safety training programs and inspections to ensure staff and subcontractors abide policies and standards.

-Ensuring strict compliance of procedures in statutory workplace, safety, health & environment requirements at sites and required premises.

-Implementation of effective safety management system, preventive measures as well as risk assessment to minimize accidents at workplaces.

-Preparation and/or submission of safety reports and necessary audits.

-Support 5S Initiatives and HSE Compliance, include successfully to achieve BizSafe Star certificate.

-Assisting company safety related certifications and awareness.

-Assisting on obtaining relevant licenses for machineries and equipment.

-Liaise with Government authority, 3rd party professional bodies and vendors on facilities management requirement.

-Other ad-hoc duties assigned from time to time.

Key Qualifications

-Degree in Mechanical or Electrical Electronics Engineering or other related disciplines

-BizSafe, Environment, Safety & Health related certification from accredited body.

-Experience in machine installation & services, including Vertical Lift Module, vending machine operations, precision cutting & slitting machine, facilities and building maintenance.

-Knowledge in warehouse material handling equipment and maintenance.

-Knowledge in Lean Six Sigma and Kaizen.

-Knowledge in ISO 9001, ISO 45001 and ISO 14000

-Responsible, self-disciplined

-Ability to work in a team

-Organised

-Forklift or scissor lift certificate, work at height certificate

Join to apply for the Technical Services Engineer role at Ripple

Join to apply for the Technical Services Engineer role at Ripple

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

The Work

Are you a problem-solver looking for an exciting technical challenge?

As a Technical Services Engineer, you will be providing first-class service and support for our financial institution customers using Ripple’s mission-critical software to make payments around the globe! In your role, you will directly work with our customers and coordinate with Ripple’s Engineering teams to troubleshoot, replicate, and resolve issues to our customer’s satisfaction.

You will analyze and resolve challenging technical issues and investigate and identify root causes at the product, data, or network level, all the while keeping key stakeholders informed and up to date on the situation. You will engage all levels of the Ripple organization as appropriate from the Engineering, Account Management, Delivery and our Leadership team, in order to own and drive customer issues to resolution in a timely manner.

You will play an important role in configuring production support and oversight arrangements for Ripple customers to reduce the risk of service interruption. These preventative activities will be instrumental in ensuring a smooth and reliable production experience for all users of Ripple technology.

What You’ll Do

• Enhance and adhere to a world-class set of operational procedures and policies for mission-critical production support on a peer-to-peer payments network, and continually review & improve on these on an ongoing basis
• Demonstrate, reproduce, successfully debug, and resolve technical issues across our customers’ technology stack
• Design and build tools and scripts to help analyze the product, database, and network log files and narrow the cause of issues
• Help to build and administer the infrastructure and systems that keep our customers up to date and informed
• Become a subject matter expert on Ripple's revolutionary technology and products and an authority in the product requirements for production excellence
• Work with engineering and product to fix issues, release patches, and install in customer environments
• Coach and guide Ripple customers in implementing standard methodology policies and procedures for the smooth running of Ripple technology
• Voice of the customer: communicate customer’s requirements and desires back to Product Development and Engineering to influence Product Functionality and Roadmap
• You will be required to participate in out-of-hours customer production support from time to time
  
  

• 5–8 years of experience implementing or supporting transaction processing systems in payments, cash management, or trade finance product in a sophisticated technical environment
• Strong hands-on experience with web-based technologies, including Web Services, REST APIs, and JSON
• Proficiency in scripting or programming using Bash, Python, Ruby, or JavaScript
• Skilled in Linux system administration, including networking (TCP/IP) and standard methodologies for ensuring security
• Solid understanding of IT infrastructure: databases, firewalls, load balancers, proxy servers, application and web servers
• Experience with real-time systems and peer-to-peer technologies
• Familiarity with database systems such as Oracle, MSSQL, or PostgreSQL, including routine administrative tasks
• Exposure to cloud platforms (AWS or Azure) and middleware technologies
• Experience with monitoring and workflow tools such as Grafana, Jira, Confluence, and test/defect management platforms
• Deep technical and functional knowledge of payment flows and cross-border payment processing
• Experience supporting critical SaaS-based applications in high-availability environments
• Ability to work in a 24x7x365 distributed team setup with rotating shifts and handle issues with independent discretion
• Comfortable with 10–20% customer-facing travel for issue resolution and relationship management
• Proven analytical and problem-solving abilities in complex technical environments
• Strong collaboration skills with internal Product and Engineering teams and external partners in agile environments
• Excellent oral, written, and customer-facing communication skills
• Strong sense of ownership and accountability, with a customer-first attitude
• Experience working with distributed global teams
• Familiarity with middle- and back-office payments operations, corporate treasury processes, and FX/treasury systems
• Knowledge of industry messaging standards (ACH, SWIFT, SEPA) and wire transfer systems
• Understanding of payment settlement systems, bookkeeping, and accounting in the payments domain
  
  

• The opportunity to build in a fast-paced start-up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
• Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
• In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
• Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
• We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
  
  

• Competitive salary, bonuses, and equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match
• Mobile phone stipend
  
  

• R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy - work with your manager to take time off when you need it
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Technology, Information and Internet

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Responsibilities:

• Provide all aspects of engineering and technical services support for the shopping mall operation
• Play an active role in special projects and enhancement works in the mall
• Support the Manager to lead a team of technical staff to ensure that the mall’s facilities are operating according to SOP and are maintained at the highest standards
• Conduct periodic audit check on team readiness in Crisis Management
• Ensure compliance and track performance of key vendors and contractors
• Write technical reports, approval papers, tender specifications and correspondence with tenants, authorities etc.

Requirements:

• Bachelor’s Degree or Diploma in Estate Management, Building, Mechanical & Electrical Engineering
• Minimum 3 years working experience in similar field
• Strong technical expertise in equipment and processes required for facilities management
• Possess strong leadership skills and able to interact effectively with all levels and good team player who can collaborate with colleagues from different departments to achieve shared objectives for the projects
• Good command of spoken and written English
• Must be able to work under pressure and multi-task

• Oversee Preventive Maintenance (PM) for plant equipment and facilities, manage work request closures, support equipment upgrades, and plan SDM schedules and execution.
• Ensure workplace safety and health standards are upheld within the Technical Engineering Section.
• Lead initiatives to reduce and resolve equipment-related Exceptional Case Reports (ECRs) efficiently.
• Ensure full compliance with Management Systems (MS), Standard Operating Procedures (SOPs), and external regulatory standards.
• Manage the section's budget, manpower allocation, and annual strategic planning.
• Mentor, develop, and train team members to maintain high performance and technical competency.

• Degree in Automation, Robotics, Electrical Engineering, or related field.
• Minimum 5 years of manufacturing experience, including team management.
• Knowledge of ISO standards and certification processes.
• Strong leadership, planning, and organizational skills.
• Excellent problem-solving and project management capabilities.
• Effective communicator with strong interpersonal skills.
• Proficient in Microsoft Office.
• Familiar with chemical plant operations and ESH regulations.
• Safety-conscious, quality-focused, and a disciplined team leader.
• High integrity, resourceful, and tactful in managing people and situations.

We are seeking a skilled IT professional to join our team. The successful candidate will be responsible for resolving technical issues, maintaining system documentation, and delivering exceptional support services.

Job Description ">

We're seeking a highly skilled Technical Support Specialist to join our Client Solutions team and ensure a seamless experience for our users.

• Providing technical support to clients via various channels such as email, phone, and chat.
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• Resolving complex technical issues in a timely and efficient manner.
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• Collaborating with cross-functional teams to improve overall customer satisfaction.
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• Developing and maintaining knowledge of company products and services.
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To be successful in this role, you will need:

• Bachelor's degree in Computer Science or related field.
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• At least 2 years of experience in technical support or related field.
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• Excellent communication and problem-solving skills.
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• Ability to work in a fast-paced environment.
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As a Technical Support Specialist, you will enjoy:

• A competitive salary and benefits package.
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• Ongoing training and development opportunities.
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• A dynamic and supportive work environment.
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Our company is dedicated to providing exceptional customer service and delivering high-quality solutions. We are looking for talented individuals who share our passion for innovation and excellence.

Join our team and be part of a collaborative and inclusive work environment that values diversity and creativity.

Responsibilities:

• Provide all aspects of engineering and technical services support for the shopping mall operation
• Play an active role in special projects and enhancement works in the mall
• Support the Manager to lead a team of technical staff to ensure that the mall's facilities are operating according to SOP and are maintained at the highest standards
• Conduct the periodic audit check on team readiness in Crisis Management
• Ensure compliance and track performance of key vendors and contractors
• Write technical reports, approval papers, tender specifications and correspondence with tenants, authorities etc.

Requirements:

• Bachelor's Degree or Diploma in Building, Mechanical & Electrical Engineering
• Minimum 3 years working experience in similar field
• Strong technical expertise in equipment and processes required for facilities management
• Possess strong leadership skills and able to interact effectively with all levels and good team player who can collaborate with colleagues from different departments to achieve shared objectives for the projects
• Good command of spoken and written English
• Must be able to work under pressure and multi-task

Job Title: Technical Services Specialist

This role involves providing technical assistance to end-users, resolving queries and issues related to system performance. The successful candidate will have strong problem-solving skills and be able to troubleshoot and resolve complex technical issues.

• Support the day-to-day operations of IT systems and infrastructure.
• Install, configure, and maintain IT-related components as needed.
• Set up workstations with computers and peripherals.
• Participate in ad-hoc projects and other IT-related tasks.

• A minimum of 2 years' relevant experience is required.
• Strong knowledge of IT infrastructure, including networks, VPNs, servers, etc.

Why This Role Is Important:

This role plays a critical part in ensuring the smooth operation of our IT systems and infrastructure. The successful candidate will have a significant impact on the productivity and efficiency of our organization.

OVERALL SUMMARY

This role supports the technical and purchasing functions of the fleet, ensuring vessels are maintained in seaworthy and commercially ready condition. Responsibilities include coordinating class and flag surveys, dry-docking activities, technical compliance, managing offland repairs, administering ISO procedures, and supporting ship sale and purchase activities. The role involves sourcing, procurement, and timely delivery of ship supplies and spares, ensuring cost-effectiveness, accurate documentation, and compliance with company policies. Coordination with internal departments, vessels, and external vendors is essential for operational efficiency and readiness.

AREAS OF RESPONSIBILITY

TECHNICAL RESPONSIBILITIES

1. Plan, coordinate, and follow up on class and flag requirements to ensure vessel seaworthiness and commercial readiness.
2. Support S&P activities related to vessel flag changes and ownership transfers.
3. Identify and follow up on offland repair/service items, including sourcing contractors and overseeing work completion.
4. Assist in dry-docking planning, coordination, and documentation, including budget and progress monitoring.
5. Ensure validity of trading certificates and compliance with safety procedures.
6. Administer and enforce ISO procedures and technical process requirements.

PURCHASING RESPONSIBILITIES

1. Prepare and issue purchase orders, ensuring approvals and proper closure.
2. Coordinate timely delivery of supplies and spares, monitor quality and specifications, and follow up on payments and feedback.
3. Maintain accurate records and documentation, including supply logs, inventory, evaluation reports, and expense reports.