305 IT Support Technician jobs in Singapore

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer systems, mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor

*** HR Contact Number :

Roles & Responsibilities

Castles is currently seeking a Field Support Technician to join our team in Singapore. This key role is responsible for providing around-the-clock technical support to our valued customers. If you enjoy solving technical issues and want to be part of a team recognized for its service excellence, we invite you to explore this exciting opportunity.

About the Job

The Field Support Technician plays a key role within the Technical Support Team, handling customer requests for on-site support — including training, preparing, installation, upgrades, and troubleshooting — all while ensuring a high level of merchant satisfaction.

Job Scope

· Collect new Terminals and Work Order from office; return existing Terminals and completed Work Order to office

· Preparation and loading of terminals.

· Go onsite to various merchant locations to replace existing Terminals with new Terminals; train merchant on terminal usage

· Require merchants to sign the Work Order to confirm acceptance of the new Terminal and retrieval of old Terminal

. Check and confirm configuration and paperwork

· Fault Call to be done island wide in Singapore

Requirements

- No prior experience required as on-the-job training will be provided

- Good interpersonal communication skills

- Have motorbike and valid Class 2B motorcycle license

Job Details

- 4-days work shift

- Company phone will be provided

Compensation and Benefits

· The successful candidate will receive a competitive compensation package, comprising a basic salary, motorcycle allowances, medical benefits, hands-on training, and various additional perks.

We're Hiring: IT / ICT Support Technician

Join our dynamic team and keep our creative training classes running smoothly We're looking for a reliable, tech-savvy individual who enjoys solving problems and supporting others.

• Provide support: Assist trainers and learners with hardware, software, and network issues during classes and daily operations.
• Troubleshoot & resolve: Diagnose and fix technical problems quickly and efficiently.
• Set up systems: Install and configure software, devices, and classroom equipment.
• Maintain & monitor: Ensure smooth operation of networks, systems, and websites.
• Manage equipment: Track, deploy, and maintain ICT assets like laptops and tablets.
• Enhance efficiency: Help trainers and learners make the most of technology.

• Independent, responsible, and proactive — you get things done.
• Calm and confident under pressure, especially during live classes.
• Comfortable with Zoom and online/hybrid training setups.
• Patient, approachable, and helpful when supporting users.
• Detail-oriented and dependable — you notice and fix the small things.
• Bonus: Familiar with media or creative tools (e.g., Adobe, Canva, video/audio setups).
• Always eager to learn new tools and tech.

Location: (e.g. 111 Somerset / Hybrid)

Commitment: Part-time / Contract

Rate: $12–$15 per hour

If this sounds like you, send your CV and a short note about your experience now

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer systems, mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor

Please note that this is a yearly renewable contract position.

Engineer's Responsibilities

• Resolve any daily production problems which arises.
• Perform test fixture / tester monthly and quarterly maintenance.
• Debug test fixture / known good board / test equipment.
• Assist in production test setup.
• Perform monthly cables calibration record / inventory of test accessories / test equipment / golden unit.
• Support FA board built testing and test cycle time.
• Improve test cycle time for new and existing products.
• Update / create test procedures.
• Other dutues which may be assigned.

Requirements:

• Diploma/Degree with 3 years' relevant experience.
• Familiar with test system, debug and repair in PCBA.
• Good Knowledge in Analog and Digital Circuits.
• Willing to work overtime and other shifts when required.

Job Scope

• Provide hands-on technical support for computers, printers, network devices, and

smart systems within the site.

• Install, configure, and maintain workstations and essential business software

(Windows and open-source environments).

• Perform routine troubleshooting for hardware, network, and connectivity issues.

• Maintain system uptime, file sharing, and basic data backup processes.

• Keep IT assets, cabling, and documentation well-organised and up to date.

• Support CCTV, access control, and smart/IoT devices when required.

• Work closely with the IT Manager to implement improvements, adopt open

technologies, and streamline operations.

Requirements

• Min Higher Nitec in IT Systems and Network.

• Basic knowledge of PC hardware, networking, and common operating systems.

• Prior experience in IT support or system setup preferred.

• Comfortable learning new tools and platforms (e.g. LibreOffice, Linux, open-source

utilities).

• Strong problem-solving attitude — able to investigate, test, and learn independently.

• Organised and methodical, keeps records and follows process documentation.

• Communicates clearly and can explain issues in plain language to non-technical users.

**Job Summary:**
The IT Support Technician serves as the front-line defense of client’s IT systems, providing essential support to ensure smooth and stable operations. This role is responsible for troubleshooting technical issues, implementing solutions, and assisting in the maintenance of infrastructure - contributing to an efficient, secure, and reliable IT environment. This role involves both on-premise and remote support, with regular onsite presence required for installation, maintenance, troubleshooting and project implementation.
**Key Responsibilities:**
1. **Infrastructure Deployment and Setup:**
- Conduct site assessments, layout planning, and onsite testing.
- Configure, set up, deploy and decommission infrastructure components onsite, according to established plans and safety standards.
- Provide onsite support for infrastructure deployments, hardware setup and system troubleshooting, ensuring minimal disruption to business operations.
2. **Network and System Administration:**
- Configure network hardware and software components, including switches, routers, servers etc.
- Monitor, maintain and troubleshoot network systems to ensure optimal uptime and service delivery.
- Manage user accounts, permissions, and access control for both local and cloud-based systems.
- Perform regular system maintenance, including patch management and updates, to ensure systems remain secure and efficient.
3. **Network Security:**
- Maintain data backups and disaster recovery plans and conduct regular testing to ensure business continuity.
- Detect, report and respond to cyber and data-related incidents; identify affected systems and users, and ensure efficient incident resolution.
- Assist in implementing security protocols, firewalls, and antivirus solutions to safeguard data integrity.
4. **Technical Support and Training:**
- Provide end-user support by identifying and troubleshooting technical issues within defined timeframes.
- Manage end-to-end problem-solving processes adhering to service level agreements.
- Develop user guides and provide training to users on various systems, applications and technologies.
5. **Documentation and Collaboration:**
- Maintain detailed documentation of support activities, system configurations and network setups and project progress.
- Collaborate with internal teams, system engineers, cybersecurity teams and third-party vendors to ensure IT infrastructure meets business needs.
- Plan, monitor and manage IT infrastructure service to ensure effective delivery aligned with service level targets.
5. **Project Management:**

• Develop and manage detailed project plans for infrastructure deployments and upgrades, including timelines, resource allocation and milestones, ensuring successful delivery of projects within agreed parameters.
• Monitor and allocate available resources to meet project objectives, ensuring the projects are completed on time and within scope.
• Coordinate with internal teams and external stakeholders to ensure effective communication, risk management and alignment of projects with business objectives.
• Track and report on projects progress regularly, identifying potential risks and proactively implementing mitigation strategies to minimise project delays.

**Key Performance Indicators (KPIs):**

• Ticket resolution time
• Customer satisfaction (CSAT)
• Network/system uptime
• Documentation completeness and accuracy

---
**Job Requirements:**
1. **Education:**
- Diploma or Bachelor’s degree in Information Technology, Computer Science, or related fields.
2. **Technical Skills:**
- Strong knowledge of Windows, macOS, and Linux operating systems.
- Hands-on experience with desktop hardware, software, printers, and networking devices.
- Familiarity with Active Directory, Office 365 administration, and VPN configurations.
- Knowledge of basic cybersecurity practices and troubleshooting methods.
- Ability to work with various remote support tools and ticketing systems (e.g., Zendesk, Jira, etc.).
3. **Experience:**
- Minimum of 2 years of IT support experience, preferably in a managed services environment.
- Experience in supporting cloud-based solutions (AWS, Azure, Google Cloud) is a plus.
4. **Soft Skills:**
- Strong problem-solving abilities, able to think on your feet and provide quick resolutions.
- Excellent communication skills with the ability to explain technical issues to non-technical users.
- Team player, willing to collaborate and share knowledge.
- Strong organizational skills with attention to detail, able to handle multiple tasks and priorities.
5. **Certifications (Preferred):**

• CompTIA A+, Network+, or Security+
• Microsoft Certified: Azure Fundamentals
• Cisco Certified Network Associate (CCNA)

**What We Offer:**

• A dynamic, team-oriented work environment.
• Opportunities for professional growth and development.
• Competitive salary with performance bonuses.
• Health benefits and ongoing training.

---
**Application Process:**
Interested candidates should submit their CV and a cover letter detailing their qualifications and experience via our online portal.
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This job will suit someone with a proactive attitude, a passion for technology, and a strong commitment to customer service. If you’re eager to expand your skills and be part of a team driving innovation in IT solutions, we’d love to hear from you.
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Direct message the job poster from Intersoft KK
Global Service Delivery Head-NOC, SOC, Infrastructure,Applications Managed Services with 14+ Years of Exp in Digital Xn Services, Projects and.
Experience Level: 1-3 years
Budget: SGD
Support Model: Full Time/ Dispatch
Join Our Team!
We’re looking for a proactive Desktop Support Engineer to join our dynamic IT support team. This role offers the opportunity to work in a fast-paced, collaborative environment where you’ll provide vital support for local and remote desktop users, troubleshoot hardware/software issues, and ensure smooth IT operations.
Key Responsibilities
Excellent working knowledge of Windows 7, 8,10,11
Good working knowledge of Windows. (MacOS a plus).
Knowledge of ServiceNow Tool
Strong working knowledge of Workstations, desktop, laptop, printers/fax, and peripherals, graphics cards and network cards.
Strong knowledge of PC/ Workstation builds. (MS SCCM and MS MDM)
Working knowledge of Active Directory 2003/8/12 R2, Microsoft Office 365, Microsoft Exchange, DNS, DHCP, Group Policy etc.
Basic troubleshooting knowledge of iPad, iPhone, Android, and other smart technologies
Excellent working knowledge in asset / inventory management
Ability to maintain composure and focus while troubleshooting and solving technical issues.
Ability to adhere to a schedule of client appointments while adapting to customer requests.
Demonstrated ability to communicate complex technical concepts in simple language.Strong Experience in Multi-Functional Printer troubleshooting
Flexibility to make schedule adjustments to cover before/after usual business hours or when other team members are unavailable.
Excellent verbal and written communication in English
What We’re Looking For:
Qualifications: Bachelor’s degree in computer science or related field.
Experience: 1-2 years in IT support, particularly with Windows 7-10, Active Directory, GPOs, and PC/laptop management.
Skills: Excellent troubleshooting, multitasking, and communication abilities; adaptable to fast-changing environments.
Flexibility: Willingness to work off-hours and weekends for projects or emergencies.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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Queenstown, Central Singapore Community Development Council, Singapore 2 months ago
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EZ COAL PTE. LTD.
IT SUPPORT TECHNICIAN
MCF-
SYNERGY @ KB, 25 KAKI BUKIT ROAD
Full Time
Executive
1 year exp
Manufacturing
$4,000 to $5,500 Monthly 16 applications Posted 21 Oct 2025 Closing on 20 Nov 2025
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