968 Software Issues jobs in Singapore

Responsibilities

• Job Requirement:
• Diploma in Computer Science, Information Technology, or related fields with prior internship experience in software support.
• Fresh graduates are welcome to apply
• Strong knowledge of computer software, including troubleshooting, installation, and configuration.
• Ability to diagnose network connectivity issues and manage network-related configurations like firewalls, DNS, and VPN settings.
• Ability to analyze and diagnose technical problems and provide solutions in a timely manner.
• Good verbal and written communication skills with the ability to explain technical issues clearly with English and Chinese speaking users.
• Ability to work independently as well as part of a team.
• Strong customer service orientation and attention to detail.
• Positive attitude, eager to learn, and capable of working in a fast-paced environment.
• Offer training to clients on how to effectively use the software and troubleshoot basic issues independently.

• Networking fundamentals (TCP/IP, DNS, firewall configurations, and network troubleshooting).
• Knowledge of MS-SQL and MySQL for database troubleshooting and optimization.
• Familiarity with Windows Server (2003 or later) for server-side issue resolution and configuration.
• Understanding of software architecture, including basic knowledge of VS.Net (VB.Net, ASP.Net) , is a plus for understanding software internals and helping with minor issues related to the application code.

️ If you’re ready to take the next step in your career, submit your application today!

️We look forward to reviewing your application!

(We regret that only shortlisted candidates will be notified)

EA Personnel No. R

Central area

5 days work week

Job Requirement:

• Diploma in Computer Science, Information Technology, or related fields with prior internship experience in software support.
• Alternatively, candidates with 1 to 2 years of experience in software support or technical support roles are welcome to apply.
• Strong knowledge of computer software, including troubleshooting, installation, and configuration.
• Ability to diagnose network connectivity issues and manage network-related configurations like firewalls, DNS, and VPN settings.
• Ability to analyze and diagnose technical problems and provide solutions in a timely manner.
• Good verbal and written communication skills with the ability to explain technical issues clearly.
• Ability to work independently as well as part of a team.
• Strong customer service orientation and attention to detail.
• Positive attitude, eager to learn, and capable of working in a fast-paced environment.
• Offer training to clients on how to effectively use the software and troubleshoot basic issues independently.

Job knowledge/skills required :

· Networking fundamentals (TCP/IP, DNS, firewall configurations, and network troubleshooting).

· Knowledge of MS-SQL and MySQLfor database troubleshooting and optimization.

· Familiarity with Windows Server (2003 or later) for server-side issue resolution and configuration.

· Understanding of software architecture, including basic knowledge of VS.Net (VB.Net, ASP.Net), is a plus for understanding software internals and helping with minor issues related to the application code.

If you're ready to take the next step in your career, submit your application today

We look forward to reviewing your application

(We regret that only shortlisted candidates will be notified)

EA Personnel No. R

• Diploma in Computer Science, Information Technology, or related fields with prior internship experience in software support.
• Fresh graduates are welcome to apply
• Strong knowledge of computer software, including troubleshooting, installation, and configuration.
• Ability to diagnose network connectivity issues and manage network-related configurations like firewalls, DNS, and VPN settings.
• Ability to analyze and diagnose technical problems and provide solutions in a timely manner.
• Good verbal and written communication skills with the ability to explain technical issues clearly with English and Chinese speaking users .
• Ability to work independently as well as part of a team.
• Strong customer service orientation and attention to detail.
• Positive attitude, eager to learn, and capable of working in a fast-paced environment.
• Offer training to clients on how to effectively use the software and troubleshoot basic issues independently.

Job Requirement:

• Diploma in Computer Science, Information Technology, or related fields with prior internship experience in software support.
• Fresh graduates are welcome to apply
• Strong knowledge of computer software, including troubleshooting, installation, and configuration.
• Ability to diagnose network connectivity issues and manage network-related configurations like firewalls, DNS, and VPN settings.
• Ability to analyze and diagnose technical problems and provide solutions in a timely manner.
• Good verbal and written communication skills with the ability to explain technical issues clearly with English and Chinese speaking users .
• Ability to work independently as well as part of a team.
• Strong customer service orientation and attention to detail.
• Positive attitude, eager to learn, and capable of working in a fast-paced environment.
• Offer training to clients on how to effectively use the software and troubleshoot basic issues independently.

Job knowledge/skills required :

· Networking fundamentals (TCP/IP, DNS, firewall configurations, and network troubleshooting).

· Knowledge of MS-SQL and MySQLfor database troubleshooting and optimization.

· Familiarity with Windows Server (2003 or later) for server-side issue resolution and configuration.

· Understanding of software architecture, including basic knowledge of VS.Net (VB.Net, ASP.Net), is a plus for understanding software internals and helping with minor issues related to the application code.

If you're ready to take the next step in your career, submit your application today

We look forward to reviewing your application

(We regret that only shortlisted candidates will be notified)

EA Personnel No. R

• Diploma in Computer Science, Information Technology, or related fields with prior internship experience in software support.
• Fresh graduates are welcome to apply
• Strong knowledge of computer software, including troubleshooting, installation, and configuration.
• Ability to diagnose network connectivity issues and manage network-related configurations like firewalls, DNS, and VPN settings.
• Ability to analyze and diagnose technical problems and provide solutions in a timely manner.
• Good verbal and written communication skills with the ability to explain technical issues clearly with English and Chinese speaking users .
• Ability to work independently as well as part of a team.
• Strong customer service orientation and attention to detail.
• Positive attitude, eager to learn, and capable of working in a fast-paced environment.
• Offer training to clients on how to effectively use the software and troubleshoot basic issues independently.

Responsibilities
Job Requirement:
Diploma in Computer Science, Information Technology, or related fields with prior internship experience in software support.
Fresh graduates are welcome to apply
Strong knowledge of computer software, including troubleshooting, installation, and configuration.
Ability to diagnose
network connectivity issues
and manage network-related configurations like firewalls, DNS, and VPN settings.
Ability to analyze and diagnose technical problems and provide solutions in a timely manner.
Good verbal and written communication skills with the ability to explain technical issues clearly with English and Chinese speaking users.
Ability to work independently as well as part of a team.
Strong customer service orientation and attention to detail.
Positive attitude, eager to learn, and capable of working in a fast-paced environment.
Offer
training
to clients on how to effectively use the software and troubleshoot basic issues independently.
Qualifications
Networking fundamentals
(TCP/IP, DNS, firewall configurations, and network troubleshooting).
Knowledge of
MS-SQL
and
MySQL
for database troubleshooting and optimization.
Familiarity with
Windows Server
(2003 or later) for server-side issue resolution and configuration.
Understanding of software architecture, including basic knowledge of
VS.Net (VB.Net, ASP.Net) , is a plus for understanding software internals and helping with minor issues related to the application code.
️ If you’re ready to take the next step in your career, submit your application today!
️We look forward to reviewing your application!
(We regret that only shortlisted candidates will be notified)
EA Personnel No. R
#J-18808-Ljbffr

Job Requirement:

• Diploma in Computer Science, Information Technology, or related fields with prior internship experience in software support.
• Fresh graduates are welcome to apply
• Strong knowledge of computer software, including troubleshooting, installation, and configuration.
• Ability to diagnose network connectivity issues and manage network-related configurations like firewalls, DNS, and VPN settings.
• Ability to analyze and diagnose technical problems and provide solutions in a timely manner.
• Good verbal and written communication skills with the ability to explain technical issues clearly with English and Chinese speaking users .
• Ability to work independently as well as part of a team.
• Strong customer service orientation and attention to detail.
• Positive attitude, eager to learn, and capable of working in a fast-paced environment.
• Offer training to clients on how to effectively use the software and troubleshoot basic issues independently.

Job knowledge/skills required :

· Networking fundamentals (TCP/IP, DNS, firewall configurations, and network troubleshooting).

· Knowledge of MS-SQL and MySQL for database troubleshooting and optimization.

· Familiarity with Windows Server (2003 or later) for server-side issue resolution and configuration.

· Understanding of software architecture, including basic knowledge of VS.Net (VB.Net, ASP.Net) , is a plus for understanding software internals and helping with minor issues related to the application code.

️ If you’re ready to take the next step in your career, submit your application today!

️We look forward to reviewing your application!

Overview

Software Support Specialist Job Description. We are looking for a dedicated Software Support Specialist to assist with the scheduling, planning, forecasting, resourcing, and managing Software Support technical activities to ensure Data accuracy and quality. To be a Software Support Specialist, you should have the ability to work with multiple discipline Software requirements and demonstrate excellent Software Support management and supervision skills. You should also have excellent organizational, time management, leadership, and decision-making skills.

• To achieve Software Support Tasks within specified timeline as per planning, continuous monitoring of various Software support processes and following procedures guidelines
• Manage multiple Softwares and Basic Hardware requirements
• Provide Software support to Sales & Marketing Group in terms of calculation, sizing, selection, pricing and preparation of Proposals
• Analyze major inquiries (customer’s Process Data, Specifications, Instrumentations, Control Philosophy, Drawings and required Scope of Supply etc.), and prepare proposals
• Assist the Sales & Marketing Group in preparing Tender Document submission
• Assist the After Market Group to analyze the requirement / specifications of Spare Parts and prepare the relevant Proposals.
• Coordinate with Vendors and / or our Project Group for Quotations on accessories and translate Costs into Selling Prices
• Provide Software support with Sales Representatives
• Resolve any discrepancies between Purchase Orders, customer’s specifications, Quotations, and other information sheets
• Analyze and process Sales Orders and execution
• Provide Quote Data / Status Report or other relevant Reports when required
• Manage the day to day Software Support activities to support the commercial team
• Ensuring the Software Data compliance with the applicable codes, practices, policies, performance standards, and specifications.

• Minium Master Degree in Computer releated studies.
• Minimum 2 or more years' field and Software Support experience in Construction Industry.
• Excellent computer literacy and knowledge of software & Hardwares
• The ability to work with multiple discipline Software Support Tasks.
• Excellent Software Support management and supervision skills.
• Excellent organizational, time management, leadership, and decision-making skills.
• Strong written and verbal communication skills.
• Knowledge of applicable codes, policies, standards, and best practices.

• Mid-Senior level

• Full-time

• Other

• Wellness and Fitness Services

Join to apply for the Software Support Engineer role at Canonical

3 days ago Be among the first 25 applicants

Join to apply for the Software Support Engineer role at Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Software Support Engineer to…

…work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run.

This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.

This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself.

You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.

Location: This is a remote role, we have teams in all time zones.

The role entails

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
• Maintain a close working relationship with Canonical's Field, Support and product engineering teams
• Participate in upstream communities
• Develop bug fixes, backport patches, and work with upstream for inclusion
• Review code produced by other engineers
• Demonstrate good judgment in technical methods and techniques
• Prioritize work and manage your time effectively against those priorities
• Participate in team discussions to improve processes, tools, and documentation
• Maintain clear, technical and concise communications
• Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
  
  

• An exceptional academic track record
• Background in Computer Science, STEM or similar
• Experience with Linux and open source software
• Experience with at least one of Python, Go, C or C++ on Linux
• A drive to learn unfamiliar technology and deep-dive difficult issues
• Willingness to travel up to 4 times a year for internal events
  
  

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries Software Development

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