143 E Commerce jobs in Singapore

Responsibilities:

• Be primarily responsible for all activities revolving around our third-party E-commerce platforms (Lazada, Shopee, Qoo10 & Carousell), including new product uploads, conceptualising and executing marketing campaigns, inventory management, order processing and packing;
• Brainstorm content strategy for the website, E-commerce marketplace and social media platforms
• Manage our e-store (Woo commerce)
• Handle artwork and design of in-house marketing collaterals
• Handle graphic design for product development
• Photograph & videograph on products and managing all relevant photo & video assets
• In charge of processing & executing online orders and planning sales schedule for offline orders.
• Well organized and committed to meet deadlines
• Takes initiative and able to work independently as well as in a team
• Other duties as assigned

JOB SUMMARY

Reporting to the Cluster Director of Corporate Communications, the Cluster E-commerce & Digital Marketing Manager will work closely with the Cluster Director of Commercial Strategy & Sales and Cluster Director of Revenue Management to ensure a cohesive approach to align digital strategies on direct and indirect with revenue goals. This role involves managing the hotel websites, OTAs, CRM, digital marketing and social media campaigns to ensure consistent and effective online engagement with potential and existing guests. He/She is also responsible for determining tactical efforts, which drive revenue to the hotel on all streams: Rooms, F&B, MICE, Weddings, Spa & other ancillaries.

What you will be DOING:

Strategic planning

· Participate in the strategic planning, marketing plan and budgeting processes to provide expert input.

· Build digital yearly plan covering all digital channels and levers (direct and indirect).

Website Management

· Oversee the design, functionality, and content of the hotel website (All.com / Brand.com / Standalone).

· Ensure the websites is optimised for SEO and user experience.

· Regularly update the site with current promotions, events, and relevant content to push Rooms, F&B outlets, MICE, Weddings and Spa.

OTAs

· Manage relationships with Online Travel Agencies (OTAs) such as Booking.com, Expedia, etc.

· Coordinate OTA strategy together with the Director of Revenue Management.

· Optimise listings and manage content on all third-party websites.

· Monitor and analyse performance metrics to enhance visibility and conversions.

· Activate and manage digital tools on OTAs platforms (Booking.com Sponsored Ads, Expedia Travel Ads, Packages, Visibility Boosters, etc.)

Digital Marketing

· Develop and implement comprehensive digital marketing strategies, including SEO, content and email marketing with focus on Rooms, F&B outlets and MICE.

· Coordinate with the marketing team to ensure brand consistency across all digital platforms (images, videos, descriptions, offers, etc.).

· Handle the email marketing with the third-party tool for Rooms, F&B and other outlets in line with the strategy and corporate guidelines.

· Manage hotel’s online reputation to identify areas for improvement in guest experience.

· Work with the guest relations team to address any online guest complaints or issues promptly.

Social Media Management

· Execute social media strategies together with a marketing team to enhance brand awareness and engagement.

· Curate content for platforms such as Facebook and Instagram.

· Monitor social media channels coverage and performance.

Data Analysis and Reporting

· Analyse data from various digital platforms to track performance and identify opportunities for improvement.

· Measure and report the performance of all digital marketing campaigns and assess against goals.

· Prepare regular reports on key metrics, such as website traffic, conversion rates, and revenue generated from digital channels.

· Monitor third party intelligence sources to identify revenue opportunities (OTA, GDS, market studies, web tools and levers).

General

• Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.
• Participate and contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.
• Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Degree in Marketing, Business, Hospitality Management, or equivalent.

· Minimum 5 years of experience in e-commerce, digital marketing in a managerial appointment.

· Good business acumen, critical thinking and strategic decision-making skills.

· Strong human relations and influencing skills.

· Strong communications (verbal and written), planning and coordination skills.

· Ability to work independently and take initiative.

· Strong time management skills.

· Creative and innovative mindset.

· Detail-oriented and highly organised.

· Composed and confident in dealing with luxury clientele.

· Strong understanding of current digital marketing concepts.

· Strong understanding of SEO, SEM, and online marketing strategies.

· Knowledge of hotel management software and OTA platforms is an added advantage.

· Proficiency in web analytics tools (e.g., Google Analytics) and content management systems (CMS).

· Be familiar with the latest digital platforms to maximise revenues.

We're looking for a diligent and organized E-commerce Packer to join our team. If you have a keen eye for detail and thrive in a fast-paced environment, we want to hear from you!

• Accurately pick and pack online orders for dispatch.
• Receive and perform stock takes for new incoming and existing inventory.
• Handle order fulfillment on e-commerce marketplace platforms such as Shopee, Lazada, and Carousell
• Create and manage listings on marketplace platforms
• Create marketing content for social media

• Prior experience with e-commerce marketplace platforms (Shopee, Lazada, Carousell) is highly preferred.
• Responsible, meticulous, and able to work independently and as part of a team.
• Comfortable using a computer for order fulfillment and inventory management.
• This position is open to Singaporeans/PRs only.

• Experience in creating engaging and effective content for various online platforms.
• Familiarity with the perfume industry and its unique online marketing landscape.

• 5.5-day work week
• Weekdays: 10:00 AM - 7:00 PM
• Saturdays: 10:00 AM - 3:00 PM

$2300 - $2700

Office environment, next to Woodlands MRT

We're looking for a diligent and organized E-commerce Packer to join our team. If you have a keen eye for detail and thrive in a fast-paced environment, we want to hear from you!

• Accurately pick and pack online orders for dispatch.
• Receive and perform stock takes for new incoming and existing inventory.
• Handle order fulfillment on e-commerce marketplace platforms such as Shopee, Lazada, and Carousell
• Create and manage listings on marketplace platforms
• Create marketing content for social media

• Prior experience with e-commerce marketplace platforms (Shopee, Lazada, Carousell) is highly preferred.
• Responsible, meticulous, and able to work independently and as part of a team.
• Comfortable using a computer for order fulfillment and inventory management.
• This position is open to Singaporeans/PRs only.

• Experience in creating engaging and effective content for various online platforms.
• Familiarity with the perfume industry and its unique online marketing landscape.

• 5.5-day work week
• Weekdays: 10:00 AM - 7:00 PM
• Saturdays: 10:00 AM - 3:00 PM

$2300 - $2700

Office environment, next to Woodlands MRT

We are seeking a dynamic and results-driven Digital Marketing & E-Commerce Executive to enhance our online presence and drive our e-commerce growth. In this role, you will develop and implement marketing strategies that elevate brand awareness and optimize our performance across various e-commerce platforms.

Key Responsibilities:

• E-Commerce Growth: Strategize and execute initiatives to expand our e-commerce business, ensuring alignment with overall company goals.
• Marketing Strategy Development: Create comprehensive marketing plans that focus on customer acquisition and retention, utilizing data-driven insights to inform decisions.
• Social Media Management: Oversee and manage our social media channels, focusing on engaging content creation that resonates with our target audience and drives traffic to our e-commerce platforms.
• Photography and Videography: Utilize photography and videography skills to create compelling visual content that showcases our products and enhances marketing campaigns. Experience in collateral editing is a plus.
• Marketplace Management: Optimize our presence on various e-commerce marketplaces, ensuring a seamless customer experience and competitive positioning.
• Collaboration: Work closely with cross-functional teams, including sales, customer service, and product development, to align marketing efforts with business objectives.
• Project Management: Manage multiple projects simultaneously, ensuring timely execution and delivery of marketing campaigns.

Qualifications:

• Minimum of 3 years of experience in digital marketing, e-commerce management, and social media strategy.
• Strong understanding of customer acquisition strategies and online consumer behavior.
• Excellent analytical skills with the ability to interpret data and make informed decisions.
• Creative mindset with a passion for content creation and storytelling.
• Collaborative mindset with a focus on achieving results in a fast-paced environment.
• Photography and videography experience is a plus, along with skills in collateral editing.

If you are passionate about digital marketing, e-commerce, and social media, and thrive in a collaborative setting, we would love to hear from you!

E-COMMERCE ASSISTANT/DIGITAL MARKETING MANAGER

Mandarin Oriental, Singapore is looking for E-Commerce Assistant/Digital Marketing Manager to join our Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

About the job

Based at the Mandarin Oriental, Singapore within the Sales & Marketing Department, E-Commerce Assistant/Digital Marketing Manager assist to elevate the hotel’s online presence and lead performance-driven digital marketing initiatives. The role reports the Director of Marketing and Communications to develop and execute digital marketing strategies to enhance the brand visibility online, and OTAs (online travel agents) to drive revenue.

The E-commerce Digital Marketing Manager manages all online content including the hotel’s website, online shop, digital ads as well as OTAs platforms. An important objective for this role is to drive direct bookings on the hotel website, OTAs and the online shop. The candidate needs to constantly monitor online trends and particularly competitors’ online activities and make recommendations to hotel management.

As E-Commerce Assistant/Digital Marketing Manager, you will be responsible for the following duties:

Digital Marketing:

· Proactively plan creative, compelling, and targeted digital communications activity and campaigns.

· Manage the creation and implementation of engaging content on the hotel’s website and, email campaigns and digital advertising.

· Develop and execute performance-based digital marketing campaigns, including paid search (SEM), paid social, programmatic display, retargeting, and affiliate marketing. Monitor campaign KPIs closely to optimize for cost efficiency and ROI.

· Monitor and analyse the performance of OTAs platform to improve the ranking and review ratings to optimise the performance.

· Plan and execute monthly EDM to drive traffic to the digital channels.

· Manage and grow the hotel’s online shop, developing creative promotions and ensuring smooth customer journeys from traffic acquisition to checkout and performance tracking.

· Oversee photo and video shoot to develop creative assets to be implemented on digital channels.

· Regularly analyse website, campaign, and channel performance using tools such as Google Analytics, Adobe Analytics, Meta Ads Manager, and OTA dashboards. Generate insights and actionable recommendations to improve performance.

Administration:

· Prepare monthly marketing reports related to digital marketing initiatives.

· Regular update on weekly marketing status report.

· Provide digital marketing services support for hotel’s key departments.

As an E-Commerce Assistant/Digital Marketing Manager, we expect from you:

· Minimum 3 - 5 years of experience in digital marketing role, preferably in travel, hospitality or e-commerce industry .

· Proficiency in digital marketing tools and platforms such as Google Analytics Adobe Analytics and social media management tools.

· Strong written and verbal communication skills, fluency in Chinese is preferred.

· Knowledgeable on OTAs platforms and Chinese social media channels is preferred.

· Ability to multitask, prioritise and meet tight deadlines in an agile environment.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?

E-COMMERCE ASSISTANT/DIGITAL MARKETING MANAGER

Mandarin Oriental, Singapore is looking for E-Commerce Assistant/Digital Marketing Manager to join our Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

About the job

Based at the Mandarin Oriental, Singapore within the Sales & Marketing Department, E-Commerce Assistant/Digital Marketing Manager assist to elevate the hotel’s online presence and lead performance-driven digital marketing initiatives. The role reports the Director of Marketing and Communications to develop and execute digital marketing strategies to enhance the brand visibility online, and OTAs (online travel agents) to drive revenue.

The E-commerce Digital Marketing Manager manages all online content including the hotel’s website, online shop, digital ads as well as OTAs platforms. An important objective for this role is to drive direct bookings on the hotel website, OTAs and the online shop. The candidate needs to constantly monitor online trends and particularly competitors’ online activities and make recommendations to hotel management.

As E-Commerce Assistant/Digital Marketing Manager, you will be responsible for the following duties:

Digital Marketing:

· Proactively plan creative, compelling, and targeted digital communications activity and campaigns.

· Manage the creation and implementation of engaging content on the hotel’s website and, email campaigns and digital advertising.

· Develop and execute performance-based digital marketing campaigns, including paid search (SEM), paid social, programmatic display, retargeting, and affiliate marketing. Monitor campaign KPIs closely to optimize for cost efficiency and ROI.

· Monitor and analyse the performance of OTAs platform to improve the ranking and review ratings to optimise the performance.

· Plan and execute monthly EDM to drive traffic to the digital channels.

· Manage and grow the hotel’s online shop, developing creative promotions and ensuring smooth customer journeys from traffic acquisition to checkout and performance tracking.

· Oversee photo and video shoot to develop creative assets to be implemented on digital channels.

· Regularly analyse website, campaign, and channel performance using tools such as Google Analytics, Adobe Analytics, Meta Ads Manager, and OTA dashboards. Generate insights and actionable recommendations to improve performance.

Administration:

· Prepare monthly marketing reports related to digital marketing initiatives.

· Regular update on weekly marketing status report.

· Provide digital marketing services support for hotel’s key departments.

As an E-Commerce Assistant/Digital Marketing Manager, we expect from you:

· Minimum 3 - 5 years of experience in digital marketing role, preferably in travel, hospitality or e-commerce industry .

· Proficiency in digital marketing tools and platforms such as Google Analytics Adobe Analytics and social media management tools.

· Strong written and verbal communication skills, fluency in Chinese is preferred.

· Knowledgeable on OTAs platforms and Chinese social media channels is preferred.

· Ability to multitask, prioritise and meet tight deadlines in an agile environment.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?

Ralph Lauren is seeking a highly motivated and strategic professional to drive digital business growth and development on marketplaces in Singapore and Malaysia. This critical role will focus on accelerating business expansion, leveraging data-driven insights to enhance consumer understanding, and amplifying customer acquisition, engagement, and advocacy on third-party platforms.

Key Responsibilities

A) Marketplace Growth Strategy and Key Opportunities

• Understand SEA marketplaces' strategy, its key strength and growth strategy
• Define a tailored approach for working with each marketplace, developing future growth strategies and identifying opportunities for expansion.
• Analyze RL performance across business, customer, media, and campaign metrics, identifying core growth pillars, ambition, and operating models (strategic projects, way of working, resource required)
• Design a collaborative workflow with cross-functional teams, motivating and influencing key stakeholders to deliver strategic projects and drive growth ambitions.

B) Platform Operations Management

• Serve as the primary point of contact of marketplace business for internal and external stakeholders, oversee daily operations including, content management, site UI/UX & innovation, campaign planning and execution and order fulfillment.
• Foster strong relationships with internal functional teams, external enablers, and marketplace partners to secure resources and ensure successful operational plan execution.
• Fully own platform P&L, driving sales strategy through identified growth drivers, customer acquisition, and meeting turnover and profit targets
• Support CRM initiatives including member acquisition and loyalty programs.
• Collaborate with APAC creative teams for store UI/UX improvements.
• Partner with X-functional teams on product planning and pricing strategies.
• Manage special projects such as SBD, Member/VIC program, O2O (Online-to-Offline) initiatives…etc.

C) Performance Analytics & Planning

• Establish and track key operational KPIs on a weekly, monthly, and quarterly basis.
• Generate and analyze comprehensive business performance reports to inform strategic decision-making.
• Provide actionable, data-driven insights and recommendations to drive business improvement and growth.
• Analyze industry trends, customer behaviors, and competitive landscape to identify opportunities and challenges.
• Present performance reviews to senior management, coupled with innovative solutions and strategic recommendations to drive business growth and improvement.

Requirements

• Bachelor's degree or equivalent will be preferred
• Proven experience in growing digital businesses, with a strong track record of driving online sales growth and expanding e-commerce platforms
• Minimum 6 years of E-Commerce experience, including 4 years of experience with Shopee, driving sales growth and optimizing online presence
• Experience with TikTok Shop is a plus
• Solid experience in project management and P&L management
• Excellent organization, communication, and interpersonal skills, with strong, client-service approach
• Ability to think proactively, creatively problem solve, prioritize, and escalate issues when needed
• Self-starter, responsible, ability to work independently with minimal supervision
• Ability to multitask/handle multiple projects with tight deadlines
• Ability to collaborate with cross-functional teams internally and externally
• Strong analytical skills
• Collaborative, adaptive, resourceful team player
• Proficiency in Word, Excel, and PowerPoint

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development and Project Management
• Industries Retail Apparel and Fashion

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JOB DESCRIPTION:

As a Digital Commerce Consultant / Manager, you will identify and pursue new business opportunities through various channels such as cold calling, emailing, and networking. You will qualify leads, schedule meetings, and build relationships with potential and existing clients to foster long-term business growth.

KEY RESPONSIBILITIES:

• Ability to develop new business, manage existing clients and write proposals
• Communication and organizational skills are essential, with the ability to prioritize tasks
• Ability to interact with in-house tech staff, relaying specific requirements for designated projects
• Ability to focus on the services of Verz Design and find business in areas such as WebDesign/e-Commerce/Search Engine Marketing/Search Engine Optimization
• Ability to work independently
• Proactively provide ideas and solutions towards the improvement of client sites

JOB REQUIREMENTS:

• Able to work in a fast-paced and multi-task environment
• Proficient in MS Office Applications such as Word, Excel, and PowerPoint
• Holder of at least a Diploma or higher in Marketing, Business, or Infocomm related
• Fresh Grads are welcome to apply
• Must have passion in sales and good interpersonal skills
• Confident, enthusiastic, and cheerful personality
• Proactive, responsible, organized, able to work independently, and attention to detail
• Must possess knowledge and provide value-added suggestions whenever discussing projects withclients

Candidate with web technical knowledge is a plus.Interested and qualified applicants, please send in your resume with current and expected salaries to:

Remuneration package shall be determined based on experience and qualifications. Only shortlisted candidates will be notified.

Thank you for applying.