1,231 Customer Service Officer jobs in Singapore

Job Highlights

· Good Working Environment

· Career Progression Opportunities

· 5 Days Work Week

Responsibilities

• Attend to customer, agent enquiries & complaints

• Carrier negotiation & booking

• Prepare shipping documents for import/export

• Assist in bill of lading (BL), certificates of origin (COO), cargo insurance

• Co-ordinate & monitor shipment with carriers and clients

• Process custom clearance & permit if needed

• Cargo acceptance documentation

• Support in all aspect of sales and operational activities

• Assist in job closing and billing when required

• General admin duties and other ad-hoc duties as assigned by the supervisor

Requirement

• At least Nitec/Diploma in Logistics/Supply Chain Management/Shipping or equivalent;

• Good communication and interpersonal skills to develop strong working relationships (both internal and external);

• Good problem-solving skills and able to work under pressure;

• Well-organized, willing to learn, able to work in fast pace environment;

• Able to work independently or in a team-based environment;

• Proficient in MS Office applications, Portnet, Customs Permit;

• At least 1 year of relevant experience in the import/export freight forwarding industry. Training is provided;

• Bilingual in English, Mandarin to liaise with mandarin speaking associates;

• Prior experience with freight/shipping customer service would be advantageous.

• Full-Time permanent position

Company Overview

We are a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies.

We deliver all types of cargoes to just about any destination promptly and cost effectively.

Our philosophy is to provide personalised and high-quality freight services to our corporate and individual customers worldwide.

Recognized for SME100 Awards as fast-moving, profitable, and trustworthy businesses within the Small and Medium Enterprise (SME) sector in Southeast Asia.

Additional Company Information

Registration No E

Industry: Transportation / Logistics / Shipping

Benefits & Others: Medical claim, AWS, Bonus, Regular hours: Mondays to Fridays 9-6pm, Business Attire, Others

About Us

LYK Repair Pte Ltd is a leading mobile device repair service center in Singapore, known for delivering fast, reliable, and professional repair services for smartphones, tablets, and laptops. We take pride in providing excellent customer experiences and high-quality workmanship.

We are looking for a Customer Service Officer (CSO) to join our growing team. If you are service-oriented, enjoy interacting with customers, and have a passion for technology, we would love to hear from you

Job Responsibilities

1. Serve walk-in and appointment-based customers professionally and courteously.
2. Receive, check, and handle customer devices carefully during drop-off and collection.
3. Coordinate with technicians to ensure timely and accurate updates on repair progress.
4. Manage customer satisfaction, including handling feedback, complaints, and warranty claims.
5. Maintain a clean, organized, and welcoming service center environment.
6. Answer phone calls and attend to online inquiries when required.
7. Assist the Operations Manager with daily administrative or operational tasks when needed.

Requirements

1. Minimum 2 years of customer service experience, preferably in retail, electronics, or service industries.
2. Strong communication and interpersonal skills with a friendly, positive attitude.
3. Able to multitask and handle customers in a fast-paced environment.
4. Basic understanding of mobile devices or interest in technology is an advantage.
5. Proactive team player with good time management skills.
6. Training will be provided for product knowledge and repair process handling.

Why Join Us?

Dynamic and friendly working environment.

Opportunities to learn about mobile device repair and customer management.

Attractive salary package with performance incentives.

Career growth opportunities within a fast-expanding company.

About Us

LYK Repair Pte Ltd is a leading mobile device repair service centre in Singapore, known for delivering fast, reliable, and professional repair services for smartphones, tablets, and laptops. We take pride in providing excellent customer experiences and high-quality workmanship.

We are looking for a Customer Service Officer (CSO) to join our growing team. If you are service-oriented, enjoy interacting with customers, and have a passion for technology, we would love to hear from you

Job Responsibilities

• Serve walk-in and appointment-based customers professionally and courteously.

• Receive, check, and handle customer devices carefully during drop-off and collection.

• Coordinate with technicians to ensure timely and accurate updates on repair progress.

• Manage customer satisfaction, including handling feedback, complaints, and warranty claims.

• Maintain a clean, organized, and welcoming service centre environment.

• Answer phone calls and attend to online inquiries when required.

Assist the Operations Manager with daily administrative or operational tasks when needed.

Requirements

• Minimum 2 years of customer service experience, preferably in retail, electronics, or service industries.

• Strong communication and interpersonal skills with a friendly, positive attitude.

• Able to multitask and handle customers in a fast-paced environment.

• Basic understanding of mobile devices or interest in technology is an advantage.

• Proactive team player with good time management skills.

Training will be provided for product knowledge and repair process handling.

Why Join Us?

Dynamic and friendly working environment.

Opportunities to learn about mobile device repair and customer management.

Attractive salary package with performance incentives.

Career growth opportunities within a fast-expanding company.

Location: East/ West

Employment Type: Full-time

Working Hours : Wed - Fri + Sat & Sun

About the Role

Love working with kids and helping them learn? Enjoy being the go-to person who keeps things running smoothly? Our client is looking for a Customer Service Officer to support the day-to-day operations of their education centre, where they teach and nurture pre-primary and primary students .

It is a dynamic, knowledge-driven role — you'll need to know the programmes and processes well to guide parents, support teachers, and help every child get the most out of their learning journey.

You'll be the friendly bridge between parents, students, teachers, and colleagues — ensuring great communication and creating a positive experience for everyone who walks through our doors

What You'll Be Doing

• Manage, coordinate, and facilitate class schedules for the centre.
• Handle walk-ins, calls, and online enquiries — providing helpful course consultations to parents and students.
• Support day-to-day administrative operations to keep the centre running smoothly.

What We're Looking For

• Great interpersonal and communication skills — you enjoy talking to people and working with children.
• Able to coordinate and liaise with parents and teachers
• Able to work independently or as a team and able to prioritize work on hand
• Able to work on both weekends and 3 weekdays (in line with the centre's operating hours).
• Candidates with other kind of customer service experience are welcome to apply too
  Min. GCE 'N' Level

If you're positive, people-oriented, and ready to be part of an energetic education team, we'd love to meet you

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R (Amanda Wee)

Are you someone who loves helping others, solving problems, and keeping things running smoothly?

We're looking for a Customer Service Officer to join our friendly and dynamic team

At Soon San , we believe great service makes all the difference. You'll be the warm voice and reliable hand that supports our customers — from handling inquiries to coordinating orders and making sure every experience is a positive one.

What You'll Be Doing:

Handle customer calls, messages, and emails with professionalism and care.

Process orders, prepare quotations, and follow up to ensure everything goes smoothly.

Coordinate with our Sales, Logistics, and Operations teams for timely deliveries.

Keep customers informed, updated, and satisfied every step of the way.

Spot opportunities to improve service and create "wow" moments for our customers

We're Looking For Someone Who:

Has great communication and people skills.

Is organised, detail-oriented, and enjoys multitasking.

Works well independently and as part of a team.

Has experience in customer service, sales support, or order processing (bonus if you've worked in trading or logistics).

Why Join Us?

Friendly and supportive team environment.

Opportunities to learn and grow in a stable company.

Convenient Ubi location with easy access.

Competitive salary package.

Job purpose

As a Customer Service Officer (Order Processing), you will be an integral part of our operations, ensuring seamless order processing and maintaining exceptional customer satisfaction. You'll be responsible for managing orders, addressing inquiries, and providing exemplary service to our valued customers.

Duties and responsibilities

• Process customer orders accurately and efficiently using our designated systems or software.
• Respond promptly to customer inquiries via phone, email, or chat, addressing any concerns or questions related to orders, delivery, or products.
• Collaborate closely with the sales and logistics teams to ensure timely order fulfillment and resolve any discrepancies or issues that may arise.
• Maintain accurate records of customer interactions and transactions, ensuring proper documentation of orders, modifications, and cancellations.
• Assist in the resolution of customer complaints or escalations, striving to achieve positive outcomes and customer satisfaction.
• Continuously improve customer service procedures and processes to enhance efficiency and service quality.
• Provide insights and feedback to management based on customer interactions to improve products or services.

Qualifications

• Minimum GCE 'N' or 'O' Levels or its equivalent
• Fresh graduates are also welcome
• Excellent communication skills (verbal and written) with a customer-centric approach.
• Ability to multitask and work effectively in a fast-paced environment while maintaining attention to detail.
• Problem-solving skills and the ability to handle challenging situations professionally.
• A proactive attitude with a commitment to delivering exceptional customer service.
• Proven experience in a customer service role, preferably in the food service or hospitality industry.
• Strong proficiency in order processing software or systems; familiarity with SAP S4 is a plus.

• Monday - Friday, 8:30am - 6pm
• Lorong Chuan (New Tech Park)
• Basic + Bonus

Requirement:

• Proficient in both written and spoken English.
• Proficient in Microsoft Office.
• Prior experience in customer service is preferred.

Responsibilities:

• Attend to enquiries and provide necessary service to resolve customers' needs
• Manage and resolve customer complaints.
• Provide good customer service through product knowledge.
• Assist in resolving customer issues relating to orders and inquiries.
• Manage daily order in detail, etc.
• Communicate with various departments and external parties to ensure timely and accurate order.
• Support any ad-hoc duties as when assigned by leaders.

Our Vision
To deliver effective scalp care and hair beautifying services to all, while using high-quality natural botanical ingredients to enhance client's image. To enhance our clients' image and confidence using innovative and high quality Trichological remedies, made from European herbs.
We serve with care and passion, seeking to create a luxurious and pampering experience for all our clients.

Customer Service Officer

Responsibilities:

• Attending to walk in customers, customers by appointment, fixing/rescheduling appointments and answering to queries made
• Post of Sales System on issuing Invoices, Service Sheet and Customer Treatment book
• Responsible for submission of Outlet Reports (Operations, CRM, Marketing Dept)
• To achieve targeted customer visit rate
• Other duties as assigned by the Branch Manager from time to time

Our Story
At TK TrichoKare, we are dedicated to revolutionizing the hair and scalp care industry through science, innovation, and personalized solutions. Since our founding in 2004, we've been the trusted name in trichology in Singapore, offering customized European Herbal Hair Remedies designed to address a wide range of hair and scalp issues. Guided by our founder, Ms. Raynell Zhang, a pioneer in the field and the founding president of the International Society of Trichology, we are a team united by our mission to provide effective, research-backed treatments. If you're looking for a career that combines cutting-edge technology, professional growth, and the opportunity to make a real difference, TK TrichoKare is the place to be.
What Drives Us
Professional Excellence
We are driven by a commitment to provide exceptional service, ensuring the highest level of care for every client through precision and expertise.
Continuous Learning
We believe in fostering a culture of growth, where every team member is encouraged to expand their knowledge and skills, staying ahead in the evolving field of trichology.
Passion for Innovation
Embracing new technologies and approaches is at the heart of what we do, as we continually seek better, more effective solutions for our clients.
Trust and Transparency
We build lasting relationships with our clients and team members through openness, honesty, and ethical practices.
Personalized Care
Every individual is unique, and we pride ourselves on providing treatments that are carefully customized to meet the specific needs of each client.
Collaboration and Unity
We believe in the power of teamwork and foster an environment where every voice is heard, and everyone works together towards shared success.
Join a team that values expertise, growth, and meaningful impact. TK TrichoKare offers a rewarding career path in a dynamic and supportive environment.

You will support the day-to-day running and managing of an education centre teaching primary and pre-primary students. This is a knowledge intensive job as you need to know our programmes and processes well. It helps if you are pro-active, independent and able to deal with all people from all walks of life. Why? This role is the connecting point between all stakeholders in the centre like parents, students, teachers and colleagues so that the education outcomes for the children are reached.

Responsibilities:

• Managing, coordinating and facilitating classes for the centre
• Handle walk-ins and telephone enquiries and provide course consultation to prospective parents and students
• You will assist the day-to-day services/admin activities of the centre.

Requirements:

• Good interpersonal skills with ability to coordinate and liaise with parents/teachers + love to work with children
• A team player, independently working and able to prioritize tasks at hand
• Ability/readiness to work on both weekends and weekday evenings in line with current centre's operating hours

Interested candidates are invited to apply online via the button of APPLY NOW below. Thank you for applying. Shortlisted candidates will be contacted.