3,999 Client Service Associate jobs in Singapore
Client Service Associate
Posted today
Job Viewed
Job Description
Investing can be one of the most important and nerve-racking aspects of people's lives. At Fisher Investments Singapore (FIS), we believe your career goals and your desire to help others should go hand-in-hand. As a Client Service Associate (CSA), you will form relationships with clients to give them support in navigating their financial futures.
The Opportunity:
You will be up close and personal with the high-net-worth clients that we help every day. Our proficient CSAs positively impact our clients by managing all operational aspects of our firm's relationship with them. Y ou will manage operations locally across many different functions and be a part of a collaborative team that will challenge you to grow and help build the foundation to launch your lifelong career with Fisher Investments Singapore .
This is not just a job; it is a jumping-off-point within the finance industry. Whether or not you have a finance background, your possibilities here are endless. We hire from all majors and backgrounds, because we believe we're better off with the diversity it brings. You will be mentored by an experienced CSA to help you succeed at your role and will report to your Manager who will provide coaching to prepare you for future opportunities within our organization.
The Day-to-Day:
- Communicate with high-net-worth clients by phone and email in an open, team-oriented work environment
- Fulfill operational tasks between FIA and our top brokerage houses who act as our dedicated custodians
- Establish and clear accounts and resolve documentation and transfer issues
- Work with Investment Counsellors (ICs) to ensure operational excellence for all client enquiries
Your Qualifications:
- A University degree or equivalent combination of education and experience
- At least 1 year of experience in an operational or back-office capacity
- Commitment to maintain quality of work while sticking to a timeline
- You meet challenges head-on and learn from your setbacks
- You are engaging and can connect with a wide array of audiences by phone and email
Why Fisher Investments Singapore:
We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture and our learning and development framework customized for every employee.
It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:
- 100% paid premiums for top-tier supplemental medical, dental, and vision for employees and their qualified dependents
- Employer-paid therapy, coaching, and other EAP services including well-being support
- Family Support programs including $10,000* fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
- A collaborative working environment that practices ongoing training, educational support and employee appreciation events
*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.
FISHER INVESTMENTS SINGAPORE IS AN EQUAL OPPORTUNITY EMPLOYER
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Client Service Associate
Posted today
Job Viewed
Job Description
About the role
Join our client as a Client Service Associate. Our clients are in:
Automotive
Wellness
Dental
Financial
Optometry
What you'll be doing
- Communicating with clients: Responding to inquiries, managing daily correspondence, and providing updates on accounts or services.
- Managing client relationships: Building rapport, understanding client needs, and ensuring positive interactions.
- Supporting administrative matters: Providing administrative support, preparing materials, and assisting with client meetings.
- Resolving customer complaints and inquiries proactively: Addressing concerns and seeking solutions.
What we're looking for
- Diploma in Local Polytechnic or A levels
- Singaporeans
- Candidates without experience/Career Switch Welcome
- No Experience Needed
What we offer
A high energy, dynamic and most importantly friendly team environment
A real chance to make an impact with the work you do
One-on-one training tailored to your experience
Apply now to join our dynamic and talented team
Client Service Associate
Posted today
Job Viewed
Job Description
The Client Service Associate is part of a dynamic team providing concierge level customer service and patient care at Minmed Screening Centres. The Client Service Associate is an important touch point and a service ambassador when participants visit us for their health screening.
Role & Responsibilities:
- Provide a high level of customer care to participants who visit us for their health screening
- Manage participants' enquiries and appointments in a professional manner
- Assist with clinical procedure such as ECG and other biometric measurements
- Keep proper clinical records in line with requirements of MOH
- Maintain good housekeeping and perform other duties which may be assigned
Requirements:
- Diploma education
- Experience in healthcare or clinic setting advantageous
- Applicants with Hospitality background is an advantage
- Good interpersonal and communication skills
- Strong customer and service oriented posture
- 5.5 working days
Client Service Associate
Posted today
Job Viewed
Job Description
Investing can be one of the most important and nerve-racking aspects of people's lives. At Fisher Investments Singapore (FIS), we believe your career goals and your desire to help others should go hand-in-hand. As a Client Service Associate (CSA), you will form relationships with clients to give them support in navigating their financial futures.
The Opportunity:
You will be up close and personal with the high-net-worth clients that we help every day. Our proficient CSAs positively impact our clients by managing all operational aspects of our firm's relationship with them. Y ou will manage operations locally across many different functions and be a part of a collaborative team that will challenge you to grow and help build the foundation to launch your lifelong career with Fisher Investments Singapore .
This is not just a job; it is a jumping-off-point within the finance industry. Whether or not you have a finance background, your possibilities here are endless. We hire from all majors and backgrounds, because we believe we're better off with the diversity it brings. You will be mentored by an experienced CSA to help you succeed at your role and will report to your Manager who will provide coaching to prepare you for future opportunities within our organization.
The Day-to-Day:
- Communicate with high-net-worth clients by phone and email in an open, team-oriented work environment
- Fulfill operational tasks between FIA and our top brokerage houses who act as our dedicated custodians
- Establish and clear accounts and resolve documentation and transfer issues
- Work with Investment Counsellors (ICs) to ensure operational excellence for all client enquiries
Your Qualifications:
- A University degree or equivalent combination of education and experience
- At least 1 year of experience in an operational or back-office capacity
- Commitment to maintain quality of work while sticking to a timeline
- You meet challenges head-on and learn from your setbacks
- You are engaging and can connect with a wide array of audiences by phone and email
Why Fisher Investments Singapore:
We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture and our learning and development framework customized for every employee.
It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:
- 100% paid premiums for top-tier supplemental medical, dental, and vision for employees and their qualified dependents
- Employer-paid therapy, coaching, and other EAP services including well-being support
- Family Support programs including $10,000* fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
- A collaborative working environment that practices ongoing training, educational support and employee appreciation events
- Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.
FISHER INVESTMENTS SINGAPORE IS AN EQUAL OPPORTUNITY EMPLOYER
Client Service Associate
Posted today
Job Viewed
Job Description
- An exciting chance to grow in a UK-based financial services company.
- Great benefits and training provided for further growth.
This organisation is a UK-based financial services company specializing in online trading and investment solutions.
Job Description- Respond to client inquiries via phone, email, or chat, delivering timely and accurate information.
- Assist clients with account-related queries, including setup, maintenance, and troubleshooting.
- Collaborate with internal teams to resolve client issues and improve service delivery.
- Provide guidance on financial products and services, ensuring compliance with industry regulations.
- Maintain detailed records of client interactions and follow up as necessary.
- Identify opportunities to enhance client satisfaction and loyalty.
- Contribute to process improvements to streamline client service operations.
- Stay updated on financial services trends and company offerings to effectively assist clients.
- Bachelor degree in relevant field
- A strong understanding of the financial services and banking sectors.
- Excellent communication and interpersonal skills to manage client relationships effectively.
- Attention to detail and a commitment to delivering high-quality service.
- A proactive approach to problem-solving and a customer-focused mindset.
An exciting opportunity to learn and grow in a UK-based financial services company.
Contact
Mayki Ong (Lic No: R / EA no: 18C9065)
Quote job ref
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Phone number
Michael Page International Pte Limited, company number N (including Page Executive A) and Page Personnel Recruitment Pte Ltd (Registration Number: C)) operates under the EA Licence Numbers of 18S9099 and 18C9065.
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Service Delivery
Institutional Client Service Associate
Posted today
Job Viewed
Job Description
The CompanyA global electronic brokerage firm, recognized for its technology, pricing, and client service, is expanding its Institutional Services team in Singapore to support APAC growth.
The Role
As Associate / Senior Associate, you will provide first-line support to institutional clients, including banks, hedge funds, financial advisors, and introducing brokers.
Key responsibilities include
- Resolve account, trade-related, and technical queries via phone, live-chat, and ticketing
- Assist clients with the full trading lifecycle: funding, transfers, corporate actions, margin, reconciliation
- Escalate issues and collaborate across departments and regions
- Deliver client training, outreach, and market-related projects
Your Profile
- Bachelor's degree with at least 1-2 years' experience at a financial institution.
- Mandatory knowledge of one or more asset classes (equities, FX, options, futures, bonds, funds)
- Strong problem-solving skills; able to stay composed under pressure
- Excellent written and spoken English; Mandarin a plus
- CMFAS 1A, 2A, CM-EIP, CM-SIP (or ability to obtain soon after joining)
- Tech-savvy with Excel and productivity tools
Apply Today
Please send your resume, in WORD format only and quote reference number SS , by clicking the apply button. Please note that only short-listed candidates will be contacted.
Robert Half International Pte Ltd. Co. Registration no.: E | EA Licence No.: 07C5595 | Sarah Sim Sze Hui EA Registration no.: R
By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
Asia Client Service Associate
Posted today
Job Viewed
Job Description
Azqore is a leader in outsourced banking services. One of the entities under Credit Agricole Indosuez Wealth Management, Azqore provides integrated solutions and quality services to our clients.
Asia Client Service is dedicated to delivering operational and functional support to the users of Azqore's client banks. We pride ourselves on being one of the key driver of client service excellence, playing a crucial role in shaping the overall client experience. As the primary point of contact for our client entities, our team not only facilitates seamless communication but also ensures that each interaction reflects our commitment to exceptional service, making us a trusted partner that clients rely on.
The incumbent will be part of this exciting function and is responsible for:
- Reception, registration, classication & prioritization of clients' requests and questions.
- Initial diagnosis, and follow through until resolution, while ensuring communication and engagement of the clients in the interim. Escalate, where necessary, to the next support level, using Azqore's tools
- Coordinate actions between different support teams and stakeholders, both internal & external
- Contribute to process excellence and optimiastion, as well as knowledge management
- Host clients' meetings
He/she will contribute and work closely with his/her team, to provide functional/technical expertise and solutions in a timely, accurate and comprehensive manner, ensuring high efficiency & productivity.
Your responsibilities
- Deliver exceptional operational and functional support to client banks, with emphasis on maximizing client satisfaction, while striving to uphold the highest standards of efficiency and productvitiy
- As one of the main point of contacts for Asian client entities, act as the interface between clients and the Operations/ Technical expert team
- Manage the client service tickets, ensuring client service excellence through the provision of technical expertise and solutions, in a timely, accurate and comprehensive manner
- Work closely with colleagues locally and abroad and share knowledge with new colleagues
- Constantly upgrade knowledge in Azqore's key banking application, S2i, including its vision, objectives and culture
Participates to Azqore projects and initiatives relating to the function, engaging in ad-hoc projects, as assigned
Proactively drives and implements process enhancement and improvements-Your core competencies
Bachelor degree, and / or professional qualification in Banking / Finance/ IT
- At least 3 years' working experience with financial products (mainly Securities. FXMM & its derivatives are a plus) as well as the market infrastructures, regulations and operational risks related to the trade processing & settlement of these products.
- Banking transactions & settlements processing experience will be a strong advantage
- Strong grasp and knowledge of Banking IT tools
- Experience in Private Banking is a plus
- Stong communication and stakeholder management skills
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Locum Client Service Associate
Posted today
Job Viewed
Job Description
Locum Client Service Associate (5.5days work week / monthly salary)
Responsibilities
- Sorting of laboratory samples
- Involve in classification and labelling of laboratory samples
- Perform basic administrative duties & data entry
- Donning of PPE shirt, mask and gloves
Requirements
- Min GCE N level & above
- No experience is required as training will be provided
- Applicants with relevant knowledge on laboratory practices is a plus, but not necessary
Interested candidates who wish to apply for this position, please click on "Apply Now" or email us an updated copy of your resume (Attn: SHUL) or contact our office at for further discussion.
Job Code: SHUL666
Job Ad URL :
ID : 14004
EA Reg No: R Lim Shuey Yin)
EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)
We regret that only shortlisted candidates will be notified.
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.
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Client Service Associate - Singapore
Posted today
Job Viewed
Job Description
Overview
Investing can be one of the most important and nerve-racking aspects of people’s lives. At Fisher Investments Singapore (FIS), we believe your career goals and your desire to help others should go hand-in-hand. As a Client Service Associate (CSA), you will form relationships with clients to give them support in navigating their financial futures.
The Opportunity:
You will be up close and personal with the high-net-worth clients that we help every day. Our proficient CSAs positively impact our clients by managing all operational aspects of our firm’s relationship with them. You will manage operations locally across many different functions and be a part of a collaborative team that will challenge you to grow and help build the foundation to launch your lifelong career with Fisher Investments Singapore.
This is not just a job; it is a jumping-off-point within the finance industry. Whether or not you have a finance background, your possibilities here are endless. We hire from all majors and backgrounds, because we believe we’re better off with the diversity it brings. You will be mentored by an experienced CSA to help you succeed at your role and will report to your Manager who will provide coaching to prepare you for future opportunities within our organization.
The Day-to-Day:
Communicate with high-net-worth clients by phone and email in an open, team-oriented work environment
Fulfill operational tasks between FIA and our top brokerage houses who act as our dedicated custodians
Establish and clear accounts and resolve documentation and transfer issues
Work with Investment Counsellors (ICs) to ensure operational excellence for all client enquiries
Your Qualifications:
A University degree or equivalent combination of education and experience
At least 1 year of experience in an operational or back-office capacity
Commitment to maintain quality of work while sticking to a timeline
You meet challenges head-on and learn from your setbacks
You are engaging and can connect with a wide array of audiences by phone and email
Why Fisher Investments Singapore:
We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture and our learning and development framework customized for every employee.
It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:
100% paid premiums for top-tier supplemental medical, dental, and vision for employees and their qualified dependents
Employer-paid therapy, coaching, and other EAP services including well-being support
Family Support programs including $10,000* fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
A collaborative working environment that practices ongoing training, educational support and employee appreciation events
*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.
FISHER INVESTMENTS SINGAPORE IS AN EQUAL OPPORTUNITY EMPLOYER
#J-18808-Ljbffr
International Private Bank - Client Service - Associate
Posted 13 days ago
Job Viewed
Job Description
We are actively looking for exceptionally talented individuals who are collaborative, confident, and motivated to provide a first-class experience to clients. If you have an entrepreneurial mind-set and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses, and functions to provide you with the opportunity to take your career to the next level.
As an Associate in the Client Service Team, you will be the primary contact for all service-related needs of Private Bank Clients. You work in a team and are responsible to provide support to Bankers and Investors by working with various product partners and operations to deliver a seamless and integrated experience to clients across all Private Bank products.
Job responsibilities
• Act as primary contact with external clients and Integrated team for day-to-day account administration and servicing
• Provide proactive personalized service on transaction processing such as deposits, loans, asset transfers, execution of cash products, cash flow management, corporate action, servicing inquiries and investigation handling etc
• Assist Clients in all account maintenance related requests such as change of contact details, company and account structure update, KYC update and ensures all necessary documentation is processed in accordance with Bank’s standards
• Outreach proactively to client for digital adoption
• Assist Bankers in execution of credit facility, facilitates ad-hoc client requests, trouble shooting, and help drives any remediation or campaign that is required from Bank
Required qualifications, capabilities, and skills
• Bachelor’s degree in any discipline
• 7 years of solid Client Service / Relationship Management experience from Private Bank
• Good working knowledge of all Private Banking products including relevant operational processes on cash management, KYC document review, corporate action and banking products etc
• High sensitivity to Private Banking Control standards particularly those related to money transfers, securities transfer, credit, and any other transactional services
• Good interpersonal skills on servicing and ability to maintain and deepen relationships
• Good oral and written communication skills in English and Mandarin, given the role is required to support SEA clients
• Capable of interacting with clients directly and able to resolve client inquiries and trouble shoot problems independently
• Knowledge of all relevant systems and software packages including Outlook, Excel, Adobe Acrobat, and other information sources
• CACS certified is essential for performing the duties associated with this role and ensuring compliance with regulatory standards
Preferred qualifications, capabilities, and skills
• Knowledge of all relevant systems and software packages including e-mail, Excel, Adobe Acrobat and other information sources
• Fast paced, good teamwork, adaptable, multi-tasking and able to work in a demanding and unpredictable environment
• Detail-oriented, think out of box and result-oriented
To apply for this position, please use the following URL: