1,323 Support Specialist jobs in Singapore

We are partnering with an innovative marine technology company to source for a Support Specialist In this role, you will play a key role in delivering technical expertise, customer support, and operational excellence for their innovative first-in-the-world solution.

The role is based in Singapore, where you will work closely with customers, sales teams, and R&D engineers to ensure smooth training, inspections, and product performance in the field. This is the ideal role for a Marine technical/service engineer who is keen to transition into a sales career.

Key Responsibilities:

• Training & Demonstrations: Conduct onboard and remote training sessions, product demonstrations, and development trials during vessel transits
• Inspections & Maintenance: Perform verification surveys onboard vessels at ports, terminals, or anchorages; carry out minor maintenance and firmware upgrades for related equipment
• Customer & Technical Support: Provide technical advice and operational recommendations to enhance customer experience
• Sales Support: Join local sales meetings and assist with product demonstrations when required
• Documentation & Reporting: Maintain accurate service records, prepared detailed reports, and contribute to improving service procedures and manuals
• Continuous Improvement: Collaborate with R&D and engineering teams by sharing field insights to support product development
• Logistics Coordination: Support logistics for equipment transfers between storage facilities, vessels, and HQ

Requirements:

• Diploma/degree in Maritime Studies, Marine, or Offshore Engineering
• Ex-maritime deck/engine cadet or service engineer with hands-on experience in training, trials, and operation of deck, mechanical, and electrical equipment
• Prior experience in both technical roles and customer/sales support is an advantage
• Willingness and ability to board vessels at ports, terminals, and anchorages, including short voyages when required (1-2 weeks)
• Flexibility to travel overseas at short notice for demonstrations, trials, or training.

Customer Service Executive

As a Customer Service Executive, you will be supporting both our internal and external teams in operational matters.

1. Support Accounts Receivable operations within the Finance Department.
2. Provide administrative and patient support to the Patient Services Team, including managing enquiries and chaperoning.
3. Offer operational support to various clinics as needed.
4. Undertake additional duties and projects as directed by management

Job Types: Full-time, Permanent

Pay: $2, $3,000.00 per month

Benefits:

• Dental insurance
• Health insurance

Work Location: In person

As the monetary system decays under debt, inflation and irresponsible governance, our mission at BullionStar is to return Gold & Silver to its rightful place as money. Having established our presence as the leading bullion dealer in Singapore with an edge in technology, we have now expanded to the United States and New Zealand as part of our international growth plans.

If a fast-paced, high growth, dynamic and multi-cultural environment excites you, join us on our journey.

Interested in the bullion industry? Love being around Gold & Silver all day? We are hiring an individual for a Customer Support Specialist role. This role will build a solid foundation for a career in the precious metals industry, allowing you to learn the ins and outs of the bullion industry first-hand from precious metals experts and acquire a hands-on working experience within the operations of a bullion dealer.

BullionStar is the leading bullion dealer in Singapore. With BullionStar, customers are offered a modern platform for trading and holding physical bullion. The online platform is complemented with a newly renovated and expanded bullion shop, showroom and vault in Singapore. BullionStar has an excellent reputation with a review rating of 4.9 on Google Reviews based on more than 1,000 genuine customer reviews.

• We lead in technology - We are the most modern bullion dealer in the world employing proprietary cutting-edge technology into our age-old industry.
• Excellent learning opportunity - With us you will work with a range of different projects and tasks being mentored by our precious metals experts.
• We pay above average salaries and offer you a competitive benefits package.

• Provide outstanding customer service by efficiently managing inquiries and support through phone and email communication channels.
• Professionally handle high volume of inquiries from clients and customers.
• Take ownership of achieving individual KPIs and contributing to overall team performance goals.
• Assist in driving, developing and improving BullionStar's customer care program.
• Continuously identify work process improvements.
• Communicate effectively to other members of the team and the team lead when help is needed.
• Uphold a high level of integrity by ensuring customer information remains strictly confidential at all times.
• Perform office-based administrative duties whenever required.

Please apply if you possess all of the below skills and characteristics:

• Meticulous: Demonstrates strong attention to detail in handling customer inquiries, data accuracy, and administrative responsibilities.
• Versatile: You are required to switch between speaking with customers, to hands-on operational work, to desk-bound administrative work throughout the day.
• Great Communicator: You need to be proficient in verbal and written English to communicate effectively with our customers. Fluency in additional languages and/or dialects is a plus. As part of an integrated and international team, you are furthermore encouraged to communicate openly and directly across all levels of the organization.

The job location is BullionStar's bullion shop, showroom and vault at 45 New Bridge Road. This bustling location is located in between Chinatown and Clarke Quay with the Clarke Quay MRT located just across the road making commuting easy.

5-day work week, 1 Saturday inclusive.

The salary is dependent on your capability, experience and skills. The typical starting salary is from SGD 2,700 to SGD 4,000 per month for a driven candidate, plus up to 3 months' bonus. In addition, BullionStar provides an Annual Wage Supplement (AWS) equivalent to 1 month salary. BullionStar furthermore offers reimbursement of medical bills and access to an employee health and fitness benefit program.

As the monetary system decays under debt, inflation and irresponsible governance, our mission at BullionStar is to return Gold & Silver to its rightful place as money. Having established our presence as the leading bullion dealer in Singapore with an edge in technology, we have now expanded to the United States and New Zealand as part of our international growth plans.

If a fast-paced, high growth, dynamic and multi-cultural environment excites you, join us on our journey.

Interested in the bullion industry? Love being around Gold & Silver all day? We are hiring an individual for a Customer Support Specialist role. This role will build a solid foundation for a career in the precious metals industry, allowing you to learn the ins and outs of the bullion industry first-hand from precious metals experts and acquire a hands-on working experience within the operations of a bullion dealer.

About BullionStar

BullionStar is the leading bullion dealer in Singapore. With BullionStar, customers are offered a modern platform for trading and holding physical bullion. The online platform is complemented with a newly renovated and expanded bullion shop, showroom and vault in Singapore. BullionStar has an excellent reputation with a review rating of 4.9 on Google Reviews based on more than 1,000 genuine customer reviews.

• We lead in technology - We are the most modern bullion dealer in the world employing proprietary cutting-edge technology into our age-old industry.
• Excellent learning opportunity - With us you will work with a range of different projects and tasks being mentored by our precious metals experts.
• We pay above average salaries and offer you a competitive benefits package.

Roles & Responsibilities:

• Provide outstanding customer service by efficiently managing inquiries and support through phone and email communication channels.
• Professionally handle high volume of inquiries from clients and customers.
• Take ownership of achieving individual KPIs and contributing to overall team performance goals.
• Assist in driving, developing and improving BullionStar's customer care program.
• Continuously identify work process improvements.
• Communicate effectively to other members of the team and the team lead when help is needed.
• Uphold a high level of integrity by ensuring customer information remains strictly confidential at all times.
• Perform office-based administrative duties whenever required.

Who Should Apply?

Please apply if you possess all of the below skills and characteristics:

• Meticulous: Demonstrates strong attention to detail in handling customer inquiries, data accuracy, and administrative responsibilities.
• Versatile: You are required to switch between speaking with customers, to hands-on operational work, to desk-bound administrative work throughout the day.
• Great Communicator: You need to be proficient in verbal and written English to communicate effectively with our customers. Fluency in additional languages and/or dialects is a plus. As part of an integrated and international team, you are furthermore encouraged to communicate openly and directly across all levels of the organization.

Location & Work hours

The job location is BullionStar's bullion shop, showroom and vault at 45 New Bridge Road. This bustling location is located in between Chinatown and Clarke Quay with the Clarke Quay MRT located just across the road making commuting easy.

5-day work week, 1 Saturday inclusive.

Salary and Benefits

The salary is dependent on your capability, experience and skills. The typical starting salary is from SGD 2,700 to SGD 4,000 per month for a driven candidate, plus up to 3 months' bonus. In addition, BullionStar provides an Annual Wage Supplement (AWS) equivalent to 1 month salary. BullionStar furthermore offers reimbursement of medical bills and access to an employee health and fitness benefit program.

Job Type: Full-time

Pay: $2, $4,000.00 per month

Benefits:

• Employee discount
• Professional development

Experience:

• Customer service: 1 year (Required)

Work Location: In person

Job title: Customer Support Specialist - Aerospace

Reference ID: 36634

Our client, a global provider of end-to-end outsourcing services, is currently seeking a Customer Support Specialist - Aerospace Overhaul & Repair to join their team.

【 Responsibilities 】

- Upon request, provide a summary view of a Customer's open order book with delivery status look-ahead that includes projected delivery performance to customer request date and reasons for delays (if required).

- Proactively provide status on delayed orders with reasons.

- Require working on-site Supply Chain resources to confirm reasons for delay.

- Required to work through feasibility of customer order expedite requests.

- Monitor open order delivery status and initiate product exchanges, rentals, escalations as needed to meet customer on-time delivery needs.

- Enter order, quote request, PO Review, Z tasking, case management as per standard work and within the defined SLA

- Attend and lead customer calls, prepared with summary of open customer queries and orders, and ready to discuss and resolve open items in real time.

- Drive any internal changes required due to customer actions and process requirements including, but not limited to, standard work and Customer Specific Work Instruction updates

- Clearly articulate a problem statement and help required to a support functions to drive accurate and timely response.

- Drive any internal changes required due to customer actions and process requirements including, but not limited to, standard work and Customer Specific Work Instruction updates

【 What you will receive 】

- AWS

- Annual Leave: 14 days

- Medical leave: 14 days

- Medical Insurance

- Adherence to the Japanese Public Holiday Calendar

- Other benefits will be shared upon shortlisted

【 Requirements & Preferences 】

(Must)

- Diploma holder or higher

- Minimum 2 years of experience in order management/fulfilment

- Strong knowledge of aerospace and repair processes

- Proficient in SAP and Salesforce systems

- Willing to occasionally work on weekends (Saturdays) when support is required

We regret that only shortlisted candidates will be notified.

Registration No.: R Niltasha Binte Ibrahim)

Recruitment Licence: 12C5051

Company Overview

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Expectations of the Role:

• Process and manage hospital orders for pharmaceuticals and medical supplies via ERP systems
• Coordinate closely with Hospital procurement teams, warehouses, and delivery partners to ensure timely and accurate order fulfillment
• Verify product availability, resolve order discrepancies, and address inventory issues proactively
• Track shipments and maintain up-to-date order statuses in the ERP system
• Respond promptly to urgent or emergency supply requests, ensuring swift and precise delivery
• Maintain comprehensive and accurate documentation to support audits and ensure compliance with quality assurance standards
• Handle products returns, exchanges, and recalls in accordance with regulatory and safety requirements
• Collaborate with internal teams to implement Electronic Data Interchange (EDI) solutions, streamlining order processing and enhancing fulfillment speed and accuracy

Requirements (Must-Have):

• Diploma in Business Admin discipline.
• Proven experience in a customer service or client-facing role
• Proficient with CRM tools and standard office software

Advantageous to Have:

• Experience in healthcare, logistics, e-commerce, or regulated industries
• Familiarity with order management and ERP systems

Personal Attributes:

• Excellent verbal and written communication skills
• Strong critical-thinking and problem-solving abilities
• Highly organized with the ability to multitask and manage competing priorities effectively

Why Join Zuellig Pharma

We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success. We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly. As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region. Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities. Our Total Rewards program is designed to support your overall well-being in every aspect.

Working Hours:

• Monday to Friday: 8:45 AM – 6:00 PM
• Saturday: 9:30 AM – 12:00 PM (once every 3 months)

Why Join Us?

• Be part of a dynamic logistics and freight forwarding team
• Work with international shipping agents and networks
• Use your English and Mandarin language skills daily
• Stable, long-term career opportunity with potential for growth
• Gain hands-on experience in import/export operations

Job Responsibilities:

• Handle Consolidation (Consol) and Taobao shipments
• Coordinate with consignees and overseas agents via phone, email, and messaging platforms
• Track and monitor shipment status to ensure timely delivery
• Prepare and manage essential shipping documents such as:

Bill of Lading (BL)

Airway Bill

Customs forms
- Ensure a smooth and compliant shipping process from start to finish

Job Requirements:

• Fluent in both English and Mandarin (spoken and written)

Required for communication with Mandarin-speaking clients and for handling Mandarin documentation
- 1 to 2 years of relevant experience in freight forwarding or shipping operations
- Friendly personality with good communication skills
Detail-oriented and organized; able to manage multiple shipments effectively

Pte Ltd (21C0501)

Shandiya Subramaniam (R

• Upon request, provide a summary view of a Customer's open order book with delivery status look-ahead that includes projected delivery performance to customer request date and reasons for delays (if required).

• Proactively provide status on delayed orders with reasons.

• Require working with Honeywell site Supply Chain resources to confirm reasons for delay.

• Required to work through feasibility of customer order expedite requests.

• Monitor open order delivery status and initiate product exchanges, rentals, escalations as needed to meet customer on-time delivery needs.

• Enter order, quote request, PO Review, Z tasking, case management as per standard work and within the defined SLA

• Attend and lead customer calls, prepared with summary of open customer queries and orders, and ready to discuss and resolve open items in real time.

• Drive any internal changes required due to customer actions and process requirements including, but not limited to, standard work and Customer Specific Work Instruction updates

• Clearly articulate a problem statement and help required to a support functions to drive accurate and timely response.

• Drive any internal changes required due to customer actions and process requirements including, but not limited to, standard work and Customer Specific Work Instruction update

Job Requirements:

• Diploma Graduate and above

• 2 year experience in Order management/fulfillment

• Experience in Repair on Aerospace industry is required

• Work Timing: 7.30am to 4.50pm

• Work days: Monday to Friday + Alternate Saturday

• Work Location: Gul Circle(Joon Koon)

Company Overview

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Expectations of the Role:

• Process and manage hospital orders for pharmaceuticals and medical supplies via ERP systems
• Coordinate closely with Hospital procurement teams, warehouses, and delivery partners to ensure timely and accurate order fulfillment
• Verify product availability, resolve order discrepancies, and address inventory issues proactively
• Track shipments and maintain up-to-date order statuses in the ERP system
• Respond promptly to urgent or emergency supply requests, ensuring swift and precise delivery
• Maintain comprehensive and accurate documentation to support audits and ensure compliance with quality assurance standards
• Handle products returns, exchanges, and recalls in accordance with regulatory and safety requirements
• Collaborate with internal teams to implement Electronic Data Interchange (EDI) solutions, streamlining order processing and enhancing fulfillment speed and accuracy

Requirements (Must-Have):

• Diploma in Business Admin discipline.
• Proven experience in a customer service or client-facing role
• Proficient with CRM tools and standard office software

Advantageous to Have:

• Experience in healthcare, logistics, e-commerce, or regulated industries
• Familiarity with order management and ERP systems

Personal Attributes:

• Excellent verbal and written communication skills
• Strong critical-thinking and problem-solving abilities
• Highly organized with the ability to multitask and manage competing priorities effectively

Why Join Zuellig Pharma

We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success. We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly. As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region. Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities. Our Total Rewards program is designed to support your overall well-being in every aspect.