274 Area Manager jobs in Singapore

Job Description:

• Operational Oversight: Manage and ensure the smooth daily operations of multiple F&B outlets in a designated area, ensuring compliance with company SOPs, food safety, hygiene, and service standards.
• Financial Management: Monitor outlet performance, analyze sales and operational data, and manage budgets to meet sales targets and improve profitability.
• Quality Control: Conduct regular audits and inspections to ensure high standards of food quality, service, cleanliness, and product presentation across all outlets.
• Inventory & Procurement: Manage inventory levels, coordinate with suppliers, and ensure appropriate stock is maintained to minimize waste and costs.
• Liaison & Reporting: Act as a liaison between headquarters and the outlets, ensuring clear communication of directives and objectives, and prepare regular performance reports for senior management.
• Staff Leadership & Development: Recruit, train, motivate, and conduct performance reviews for outlet managers and staff to foster high standards of performance and customer service.
• Sales & Marketing: Implement and recommend promotional ideas to increase sales and market share, and ensure effective marketing efforts.
• Customer Relations: Address customer complaints professionally, resolve issues, and implement strategies to enhance customer satisfaction.

Operations Oversight

• Supervise and ensure smooth daily operations across multiple stalls/outlets.
• Maintain consistency in service, food quality, and hygiene standards.
• Conduct regular audits on cleanliness, safety, and compliance with SFA regulations .

Staff Management & Support

• Plan and manage staff schedules, ensuring adequate manpower coverage.
• Step in to cover operations on staff off-days, including cashiering, drinks stall, or floor supervision when required.
• Train, motivate, and mentor staff to maintain service quality.

Performance & Reporting

• Monitor stall performance, overall sales trends, labour cost, and daily operational KPIs.
• Identify areas of improvement and implement practical productivity initiatives (e.g., manpower scheduling, workflow efficiency, equipment use).
• Prepare and submit regular reports on outlet operations and performance to management.

Customer & Community Engagement

• Handle customer feedback and resolve issues on the ground.
• Build rapport with stallholders, regular customers, and nearby community.

Business Support

• Support new stall setups and assist with outlet openings when required.
• Coordinate with stallholders on menu rollouts, seasonal promotions, and community-driven campaigns.
• Ensure consistency in promotions, pricing, and operational standards across outlets.

• Prior experience in F&B operations, preferably in a coffeeshop or food court setup.
• Hands-on and flexible, willing to cover frontline roles when necessary.
• Familiarity with manpower scheduling, SFA hygiene standards , and basic cost control.
• Good interpersonal and problem-solving skills.
• Willingness to work shifts, weekends, and public holidays when required.

• Base Salary Range: SGD 2,800 – 3,800 / month (depending on experience and scope)
• Performance-based incentives (linked to outlet performance / rental collection targets)
• Staff meals provided
• Transport allowance (if covering multiple outlets)
• Uniform provided
• Career growth opportunities within the group

• Oversee FOH teams (waiters/waitresses, captains, service crew) across all Seafood Zi Char outlets.
• Ensure service SOPs, hygiene, and safety standards are consistently met.
• Monitor customer satisfaction and handle escalated service issues.
• Personally cover FOH staff off-days when required, stepping in to ensure uninterrupted service.
• Maintain smooth FOH operations in a casual Zi Char-style seafood dining setup , ensuring timely food delivery and table turnover.

• Plan and coordinate FOH manpower rosters across outlets.
• Conduct training and coaching to maintain high service standards in a zi char environment.
• Mentor new hires and develop existing FOH staff for future leadership roles.
• Ensure compliance with SFA, workplace safety, and company service standards.

• Work with outlet managers to drive sales through upselling, seafood/zi char specials, and attentive service.
• Monitor FOH labour costs and productivity KPIs.
• Support new outlet openings and rollout of seafood zi char promotions and service initiatives.
• Provide weekly reports on FOH operations, staff performance, and customer feedback to management.

• At least 3–5 years' FOH management experience in F&B, preferably with zi char / seafood stall or food court concepts .
• Strong leadership, communication, and people management skills.
• Hands-on and service-oriented, with willingness to cover staff off-days when required .
• Knowledge of SFA regulations, hygiene standards, and F&B service SOPs.
• Ability to multi-task, plan rosters, and manage service teams under pressure.

Job Responsibilities

• Reviewing and analysing sales, inventory, and other performance data to

measure productivity and goal achievement and to determine areas needing cost reduction and program improvement

• Creating and improving standard operating procedures for service and product preparation

• Ensuring compliance with licensing laws pertaining to the service of food and beverage, public / employee safety and food safety

• Supervise the effective control of food & beverages, labour cost and budget to

ensure effective operational

• Managing manpower schedules, staff development and comply with service standards and SOP

• Working closely with the Marketing department on sales and promotions

• Work closely with R&D chefs for new product development

• Conduct investigation and perform trouble shooting to resolve quality issues

• Suggest and recommend improvements to the running of the restaurant

Job Requirements

• Minimum GCE A-Level or diploma qualifications

• Minimum 2 years working experience in related role

• Able to perform split shift and work on weekends and public holidays

• Positive attitude with ability to influence and lead a team

• Good communication and interpersonal skill

• Organized, meticulous and able to work under pressure

• Energetic and adapt to fast paced environment

• Able to multi-task and work independently

• Possess WSQ Food & Hygiene Certificate

Join the Operations team as Area Manager. As an Area Manager, you will be responsible for monitoring multiple 3P Fulfillment centers from operations, performance, design and compliance point of view.

You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives leading to improvements in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications.

You must be flexible to work weekends and/or overnight shifts and to travel to sites to design, set up & monitor 3P operations.

Key job responsibilities

• Monitor complete UTR operations of the assigned 3P FC sites and suggest & deploy improvements
• Coordinate with 3P partners on S&OP plan, HC planning, Quality metrices and other parameters
• Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
• Visit the sites for various operational conformance, restrictions and norms
• Conduct Monthly Audits of 3P sites
• Visit all assigned sites at least once in a month

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• 1+ years of employee and performance management experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience working with power bi, power queries, and excel.

PREFERRED QUALIFICATIONS

• 1+ years of performance metrics, process improvement or lean techniques experience

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Job details

SGP, Singapore

Fulfillment Center Management

Fulfillment & Operations Management

Singapore iconic and homegrown heritage Food Services and Manufacturing company, HarriAnns ( ) is looking for an Area Manager to join our expanding dynamic team. If you are passionate about the food and beverage industry and are serious about advancing your career (while having a bit of fun), we would love to hear from you.

As the Assistant to the Operations Manager, you will support in leading and managing the outlet teams to drive the sales performance of the outlets, ensuring the strategic growth of the business. Additionally, you will assist in overseeing the Operations team to ensure proper management of restaurant operations, as well as operational and manpower planning

Job Highlights

• Salary Up to $4500/mth + Sales Incentives

• Career Advancement & Opportunities

• Company Events & Gatherings

• Fun & Vibrant Environment

• Running multiple outlets

JOB DESCRIPTION

Sales

• Lead and motivate restaurant supervisors in achieving sales targets and ensure strict adherence to SOP of food preparation and quality.

• Develop monthly sales targets and monitor sales performance of all outlets.

• Responsible for sales performance of the outlets; Develop plans and strategies to achieve sales targets.

• Responsible for the profitability of the outlets; Manage the manpower, food cost and operating costs to ensure profitability of all outlets.

• Work closely with Marketing on developing marketing strategy and promotions to drive sales.

Operations

• Lead and manage the Operations team to ensure proper management of restaurant operations; day to day operations and man-power planning.

• Lead and ensure that Standard Operating Procedures (SOPs) are adhered to; Review and evaluate SOP regularly to improve efficiency and productivity.

• Liaise with functional departments to ensure on outlets compliance of all related policies, standards, guidelines and regulatory requirements.

• Conduct regular outlet checks to ensure food quality, service and hygiene standards.

• Manage and responsible for inventory management and stock level at all outlets.

• Responsible and ensure that A&P programmes are well-executed in a timely and accurate manner.

• Responsible for maintaining excellent customer service standards; Review staff service standards and provide advice for improvement. Training and development if required.

• Responsible for staff management and staff recruitment; Review staff performance and provide advice for improvement. Review staffing and manpower to ensure adequate staffing to meet operational needs.

• Work closely with HR on recruitment and manpower planning as well as training and development.

• Lead in the investigation of all internal (staff) and external issues and ensure appropriate settlement.

• Responsible for staff retention as well as training and development of staff.

• Other related duties assigned.

Requirements:

• Possess at least a 'Diploma' in any field.

• Minimum 3 years of relevant management experience in F&B operations

• Possess good knowledge in Food & Beverage industry and Restaurant Operations.

• Good communications, planning and execution skills.

• Team player with ability to lead and motivate the team.

• Excellent analytical and problem-solving skills.

Interested applicants, you may either apply via here or sent an email at

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Job Description

We're on the lookout for a positive, responsible individual with a can-do attitude to join our team If you take pride in being helpful and delivering exceptional customer service, we'd love to hear from you. We prioritise giving our customers an enjoyable shopping experience and need someone who shares this passion.

As part of our team, you'll oversee the operations of multiple stores. Your primary goal will be to ensure the stores run smoothly and efficiently. You'll work with your team to achieve sales targets, drive operational excellence, and provide outstanding customer service. Your strong leadership skills, strategic mindset, and ability to collaborate with store supervisors and cross-functional teams will be key to our overall success.

What you'll do:

• Oversee the daily operations of the brand's retail stores in Singapore to ensure smooth and efficient functioning
• Support the team in planning and executing strategies to achieve the brand's sales goals
• Collaborate with the finance and management team to set monthly store targets and ensuring to achieve it
• Manage store supervisors and their teams to ensure every team member feels heard, understood, and motivated to achieve sales and brand goals
• Deliver training sessions for new and existing retail team members on store SOPs, customer service, and effective selling techniques that prioritise the customer's best interest
• Identify opportunities for new or revised store SOPs to enhance operational efficiency, customer experience, and team effectiveness, and promptly train the team on any approved changes
• Identify and resolve any customer service or operational issues at the stores to ensure smooth operations and high customer satisfaction
• Evaluate team performance against key metrics, identify areas for improvement, and develop action plans to enhance performance
• Review and optimise store schedules and inventory management to minimise costs and improve labour efficiency
• Review and approve the timesheets for the Retail Team to ensure accuracy and compliance
• Work with the HR team to compile and process monthly commissions, incentives, and allowances for retail staff, and support payroll preparation tasks
• Collaborate with the HR team to recruit and train new supervisors, sales associates, and part-timers
• Assist management in creating data analysis and on-ground feedback reports on each store's performance and the retail market for brand improvement
• Conduct regular weekly and/or monthly reviews with the retail team to focus on personal growth, productivity, motivation, and open communication
• Perform regular store visits to ensure standards are met or exceeded and to deliver a positive brand experience to customers
• Assist with mystery shopper evaluations as needed
• Collaborate with the merchandising and retail operations team to ensure stores are well-stocked with the right product mix, provide feedback for future designs, and achieve sales goals
• Work with the marketing team to align retail promotions and marketing campaigns with brand goals and support the retail team in achieving their targets
• Coordinate with the customer service team to ensure consistent customer communication, high service levels, and explore strategies or technologies for an improved shopping and checkout experience
• Assist upper management in expanding the brand's retail footprint in Singapore by contributing to store planning, design, shopper experience, and successful operational rollout.

Job Requirements

What we're looking for:

• Diploma or Bachelor Degree in Retail Management or a relevant field a plus
• At least 6 years of retail experience with 2 years in a multi-store or area management role
• Strong leadership skills with the ability to inspire and motivate
• Excellent communication skills with the ability to build strong relationships and collaborate with cross functional teams
• Demonstrated ability to analyse sales data, identify trends and develop strategies to drive performance
• Flexibility to travel between store locations
• Proficiency in Microsoft Office applications such as Word and Excel
• Display exceptional multitasking abilities, managing multiple projects simultaneously
• Take initiative, showing resourcefulness and a sense of urgency to meet deadlines
• Show meticulous attention to detail and follow-through on projects
• Able to work independently as well as collaboratively
• Have a can-do attitude and is a problem solver
• Passion for fashion and jewellery a plus
• Experience in omni-channel fashion or jewellery brand a plus

Job Responsibilities

• To conduct audit & ensure that staff/supervisor adhere to company's SOP

• To maintain good relationship with the stall tenant

• To review and feedback on servicing carried out by vendors

• To conduct weekly check on cleanliness of the coffee shop

• To manage coffee shops in a designated region

• To conduct exit interview

Requirements

• Min 5 years of relevant experience with 2 years in managerial role, preferably in the F&B industry

• A positive work attitude and willingness to learn and contribute

• Good interpersonal and communication skills

• Self-driven and highly-motivated

• High degree of commitment and a good team player

• Able to work under pressure and in a fast-paced environment

• Have initiative, independent and well-organised

• Strong decision-making skills

• Able to think, plan, and execute autonomously

Boost Juice, originally from Australia, is Singapore's well-loved juice and smoothie chain having expanded to 50 stores in Singapore in just over 19 years. Boost is not just a smoothie & juice bar – it is an innovative retail concept based on great tasting products, the unique Boost Experience and amazing looking stores. Dedicated to inspiring healthy living and serving up healthy alternatives loved by Australians and the rest of the world, we are committed, vibrant and a dynamic company dedicated to people, both those who buy our products and those that make them.

We are looking for highly enthusiastic and energetic Area Manager to oversee multiple stores' performance to ensure smooth operation daily and assist with the overall growth and success of Boost Juice in Singapore. You will be accountable for the success of your individual stores by managing the KPIs highlighted below:

• Prior experience in managing multi-site F&B outlets
• Excellent interpersonal & communication skills with excellent written & spoken English
• Ability to work as part of team in a fast paced, continually changing environment
• Ability to identify areas of improvement and to develop and implement process improvements and SOPs within the Operations team.
• Drive sales to hit monthly targets set for the stores
• Complete weekly store admin and reports and liaise with Operations and head office staffs
• Maintain stores cleanliness and vibe
• Able to work on weekend and public holidays
• 5 day week / Attractive salary from $3,500 to $4,500 depending on experience
• Medical benefit / Performance bonus

Your career path is only determined by your ability, attitude and results. We strongly believe in being an individual in the work place and that attitude is contagious So, make ours worth catching