1,316 Area Manager jobs in Singapore

Join the Operations team as Area Manager. As an Area Manager, you will be responsible for monitoring multiple 3P Fulfillment centers from operations, performance, design and compliance point of view.

You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives leading to improvements in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications.

You must be flexible to work weekends and/or overnight shifts and to travel to sites to design, set up & monitor 3P operations.

Key job responsibilities

• Monitor complete UTR operations of the assigned 3P FC sites and suggest & deploy improvements
• Coordinate with 3P partners on S&OP plan, HC planning, Quality metrices and other parameters
• Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
• Visit the sites for various operational conformance, restrictions and norms
• Conduct Monthly Audits of 3P sites
• Visit all assigned sites at least once in a month

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• 1+ years of employee and performance management experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience working with power bi, power queries, and excel.

PREFERRED QUALIFICATIONS

• 1+ years of performance metrics, process improvement or lean techniques experience

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Job details

SGP, Singapore

Fulfillment Center Management

Fulfillment & Operations Management

Singapore iconic and homegrown heritage Food Services and Manufacturing company, HarriAnns ( ) is looking for an Area Manager to join our expanding dynamic team. If you are passionate about the food and beverage industry and are serious about advancing your career (while having a bit of fun), we would love to hear from you.

As the Assistant to the Operations Manager, you will support in leading and managing the outlet teams to drive the sales performance of the outlets, ensuring the strategic growth of the business. Additionally, you will assist in overseeing the Operations team to ensure proper management of restaurant operations, as well as operational and manpower planning

Job Highlights

• Salary Up to $4500/mth + Sales Incentives

• Career Advancement & Opportunities

• Company Events & Gatherings

• Fun & Vibrant Environment

• Running multiple outlets

JOB DESCRIPTION

Sales

• Lead and motivate restaurant supervisors in achieving sales targets and ensure strict adherence to SOP of food preparation and quality.

• Develop monthly sales targets and monitor sales performance of all outlets.

• Responsible for sales performance of the outlets; Develop plans and strategies to achieve sales targets.

• Responsible for the profitability of the outlets; Manage the manpower, food cost and operating costs to ensure profitability of all outlets.

• Work closely with Marketing on developing marketing strategy and promotions to drive sales.

Operations

• Lead and manage the Operations team to ensure proper management of restaurant operations; day to day operations and man-power planning.

• Lead and ensure that Standard Operating Procedures (SOPs) are adhered to; Review and evaluate SOP regularly to improve efficiency and productivity.

• Liaise with functional departments to ensure on outlets compliance of all related policies, standards, guidelines and regulatory requirements.

• Conduct regular outlet checks to ensure food quality, service and hygiene standards.

• Manage and responsible for inventory management and stock level at all outlets.

• Responsible and ensure that A&P programmes are well-executed in a timely and accurate manner.

• Responsible for maintaining excellent customer service standards; Review staff service standards and provide advice for improvement. Training and development if required.

• Responsible for staff management and staff recruitment; Review staff performance and provide advice for improvement. Review staffing and manpower to ensure adequate staffing to meet operational needs.

• Work closely with HR on recruitment and manpower planning as well as training and development.

• Lead in the investigation of all internal (staff) and external issues and ensure appropriate settlement.

• Responsible for staff retention as well as training and development of staff.

• Other related duties assigned.

Requirements:

• Possess at least a 'Diploma' in any field.

• Minimum 3 years of relevant management experience in F&B operations

• Possess good knowledge in Food & Beverage industry and Restaurant Operations.

• Good communications, planning and execution skills.

• Team player with ability to lead and motivate the team.

• Excellent analytical and problem-solving skills.

Interested applicants, you may either apply via here or sent an email at

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Job Description

We're on the lookout for a positive, responsible individual with a can-do attitude to join our team If you take pride in being helpful and delivering exceptional customer service, we'd love to hear from you. We prioritise giving our customers an enjoyable shopping experience and need someone who shares this passion.

As part of our team, you'll oversee the operations of multiple stores. Your primary goal will be to ensure the stores run smoothly and efficiently. You'll work with your team to achieve sales targets, drive operational excellence, and provide outstanding customer service. Your strong leadership skills, strategic mindset, and ability to collaborate with store supervisors and cross-functional teams will be key to our overall success.

What you'll do:

• Oversee the daily operations of the brand's retail stores in Singapore to ensure smooth and efficient functioning
• Support the team in planning and executing strategies to achieve the brand's sales goals
• Collaborate with the finance and management team to set monthly store targets and ensuring to achieve it
• Manage store supervisors and their teams to ensure every team member feels heard, understood, and motivated to achieve sales and brand goals
• Deliver training sessions for new and existing retail team members on store SOPs, customer service, and effective selling techniques that prioritise the customer's best interest
• Identify opportunities for new or revised store SOPs to enhance operational efficiency, customer experience, and team effectiveness, and promptly train the team on any approved changes
• Identify and resolve any customer service or operational issues at the stores to ensure smooth operations and high customer satisfaction
• Evaluate team performance against key metrics, identify areas for improvement, and develop action plans to enhance performance
• Review and optimise store schedules and inventory management to minimise costs and improve labour efficiency
• Review and approve the timesheets for the Retail Team to ensure accuracy and compliance
• Work with the HR team to compile and process monthly commissions, incentives, and allowances for retail staff, and support payroll preparation tasks
• Collaborate with the HR team to recruit and train new supervisors, sales associates, and part-timers
• Assist management in creating data analysis and on-ground feedback reports on each store's performance and the retail market for brand improvement
• Conduct regular weekly and/or monthly reviews with the retail team to focus on personal growth, productivity, motivation, and open communication
• Perform regular store visits to ensure standards are met or exceeded and to deliver a positive brand experience to customers
• Assist with mystery shopper evaluations as needed
• Collaborate with the merchandising and retail operations team to ensure stores are well-stocked with the right product mix, provide feedback for future designs, and achieve sales goals
• Work with the marketing team to align retail promotions and marketing campaigns with brand goals and support the retail team in achieving their targets
• Coordinate with the customer service team to ensure consistent customer communication, high service levels, and explore strategies or technologies for an improved shopping and checkout experience
• Assist upper management in expanding the brand's retail footprint in Singapore by contributing to store planning, design, shopper experience, and successful operational rollout.

Job Requirements

What we're looking for:

• Diploma or Bachelor Degree in Retail Management or a relevant field a plus
• At least 6 years of retail experience with 2 years in a multi-store or area management role
• Strong leadership skills with the ability to inspire and motivate
• Excellent communication skills with the ability to build strong relationships and collaborate with cross functional teams
• Demonstrated ability to analyse sales data, identify trends and develop strategies to drive performance
• Flexibility to travel between store locations
• Proficiency in Microsoft Office applications such as Word and Excel
• Display exceptional multitasking abilities, managing multiple projects simultaneously
• Take initiative, showing resourcefulness and a sense of urgency to meet deadlines
• Show meticulous attention to detail and follow-through on projects
• Able to work independently as well as collaboratively
• Have a can-do attitude and is a problem solver
• Passion for fashion and jewellery a plus
• Experience in omni-channel fashion or jewellery brand a plus

Hiring Company - ALL BEST FOODS PTE LTD

1. PRIMARY FUNCTION

Work closely with the General Manager for the daily operations, manpower management, marketing and sales and profitability of all outlets.

2.  ROLES AND RESPONSIBILITIES

2.1 Operations

1. Ensure compliance with the company's policies and procedures
2. Responsible for staff rostering to ensure adequate manpower across outlets
3. Influencing and decision making on aspects such as recruitment, discipline, termination of employment and performance assessment
4. Perform outlet inspection at least once a week
5. Share relevant and pertinent news/information with the outlet staff on a regular basis
6. Conduct regular outlet meeting for feedback on strategies to achieve sales targets
7. Ensure that quality of products, service, and outlet ambience consistently meets and/or exceeds company standards.
8. Ensure the accuracy and timely submission of all monthly documents and reports of outlets to Head Office
9. To undertake any other duties and responsibilities assigned by the management

2.2 Training and Development

1. Ensure that all new employees undergo onboarding and training according to SOP
2. Develop, coach and train employees on knowledge and skills with the objective of improving service quality and outlet operation sales.
3. Review outlets' learning and career development initiatives to align with organization's learning agenda
4. Conduct performance appraisals for all outlet employees
5. Coach, Motivate, Train, Retain and Develop staff's performance so as to achieve company's objectives.

2.3 Sales and Profit

1. Responsible for the Sales and Profit performance of every outlet
2. Conduct monthly sales analysis and implement action plan for areas of improvement
3. Responsible for outlets' petty cash expenditure
4. Monitor and be responsible for outlets' maintenance and repair costs
5. Ensure proper cash handling controls such as accurate daily cash reports, change funds and petty cash funds.

2.4 Marketing

1. Monitor and track industry and market trends as well as consumer spending habits; develop and present action plans to achieve and/or exceed sales forecast.
2. 1. Ensure smooth implementation of new products, promotions and other sales and marketing activities through proper planning, organization and coordination of activities.
3. 1. Maintain a record of each outlet's sales trend before, during and after the launch of any marketing activity
4. 1. Serves as a quality controller for all signage, posters and decoration of the outlets to ensure that they are aligned with the company's branding

2.5 Recruitment

1. Recruit employees through an objective selection and interview process
2. Ensure that all staff are oriented and trained according to SOP
3. Ensure all outlets have sufficient manpower to achieve business needs and a smooth operational flow

Key Job Responsibilities

·  Assist Operations Manager in the day-to-day planning and administration & resolve of outlet operational matters.

·  Participate in audits to ensure company standards for operations, food quality, outlet hygiene and workplace safety are met.

·  Work with outlets to resolve supply chain issues and promotional campaigns.

·  Support outlets to remedy defective equipment and periodic outlet renovations.

·  Assist management in hiring, training, scheduling and evaluating employees.

·  Investigate customer complaints and propose areas of improvements.

·  Take on other ad-hoc operations tasks as required.

Requirements

• Eager to learn and good problem-solving skills
• Positive mindset and a passion in providing excellent guest service
• Minimum 1 year work experience in F&B industry.
• Proficient in Microsoft Word and Excel

We are seeking an experienced Area Manager (F&B) to oversee multiple outlet locations within a designated area. The ideal candidate will have 3-5 years of relevant experience in the industry and possess strong leadership skills to drive operational excellence and deliver exceptional customer service across all locations.

Responsibilities:

• Manage and supervise multiple outlet locations within the designated area.
• Develop and implement strategies to achieve sales targets and profitability goals.
• Ensure compliance with company policies, procedures, and standards across all locations.
• Recruit, train, and motivate team members to deliver high-quality service and uphold brand standards.
• Responsible for the daily operation of the outlets, resolving operations issues and manpower scheduling.
• Collaborate with cross-functional teams to drive business growth and enhance customer satisfaction.
• Address customer complaints and resolve issues effectively to maintain a positive brand reputation.
• Any other duties as assigned.

Requirements:

• Degree/Diploma in Hospitality Management, Business Administration, or related field.
• Proven experience as an Area Manager in the F&B industry (3-5 years).
• Strong leadership and management skills with the ability to motivate and inspire teams.
• Possess strong leadership, interpersonal and communications skills.
• Solid understanding of financial management, budgeting, and P&L analysis.
• Well organized, meticulous, confident and independent with a "can-do" attitude.
• Able to work on weekends and public holidays, 6-day work week.

If you have a passion for F&B management, a track record of driving operational excellence, and the ability to lead teams to success, we invite you to apply for the Area Manager position. Join our dynamic team and contribute to the growth and success of our business

Job Responsibilities

• Reviewing and analysing sales, inventory, and other performance data to

measure productivity and goal achievement and to determine areas needing cost reduction and program improvement

• Creating and improving standard operating procedures for service and product preparation

• Ensuring compliance with licensing laws pertaining to the service of food and beverage, public / employee safety and food safety

• Supervise the effective control of food & beverages, labour cost and budget to

ensure effective operational

• Managing manpower schedules, staff development and comply with service standards and SOP

• Working closely with the Marketing department on sales and promotions

• Work closely with R&D chefs for new product development

• Conduct investigation and perform trouble shooting to resolve quality issues

• Suggest and recommend improvements to the running of the restaurant

Job Requirements

• Minimum GCE A-Level or diploma qualifications

• Minimum 2 years working experience in related role

• Able to perform split shift and work on weekends and public holidays

• Positive attitude with ability to influence and lead a team

• Good communication and interpersonal skill

• Organized, meticulous and able to work under pressure

• Energetic and adapt to fast paced environment

• Able to multi-task and work independently

• Possess WSQ Food & Hygiene Certificate

AREA MANAGER (Operations)

About the Role:

As an Area Manager, you are the instrumental role in executing our retail business strategies with operation excellence to deliver budgeted results. Reporting to the Operations Manager, you will be tasked to lead a team of experienced outlet managers in delivering customer centric experiences, driving sales growth and optimizing outlet efficiency.

Key Responsibilities:

Sales & Operations:

Lead and support outlets in executing company's business objectives in your responsible area

Lead team members to ensure outlets consistency in food safety / quality / service / cleanliness in accord to company SOP guidelines

Review/analyze/report on area's outlets key metrics to identify sales/operational issues and make suggestions on improvements on daily operations efficiency

Key liaison officer between HQ and outlets in translating clear, precise, understandable information, objectives and directives to assigned team members

Steward of daily operation tasks in ensuring outlet managers prompt and responsible submission of stock ordering, duty roasters, sales deposits and required administrative documents

Customer Experiences:

Act as first responder to customers feedbacks/complains and service recovery procedures

Lead by example in championing and motivating outlets team member in delivering daily service excellence through coaching, mentoring and inspiring.

Team Leadership:

Recruit & interviews in search for potential new team members

Identify & recommend team members for trainings, developments and promotions

Conduct annual work performance review for assigned outlets team members

Foster a positive, inclusive & conducive work safety environment for all

Attend and address team members enquires on various company's policies and their employment rights

Environment Management:

Report and updates on area's outlets trade environment changes and findings

Liaison with landlord on matters pertaining to outlet operations

Requirements:

Minimum 4 years operation management experiences in a reputable F&B chain store (5 outlets or more) with proven track records in retail F&B sales operation excellence. (Candidates with proven track records but less than 5 outlets experience might also be considered)

Minimum diploma in business/marketing/management discipline from recognized education institutions

Proficiency in MS excel, word and power-point are important

Strong people handling skills. Logical thinking, articulate and ability to communicate effectively with all stakeholders

Determined drive to complete tasks on hand and ability to influence team members to follow

Independent, resolved and willing to travel with a responsible attitude will place you at a favourable position

About the role

This full-time Area Manager (Nails) role with NAILZ HAUS PTE. LTD' offers an excellent opportunity to oversee multiple nail salon locations within the Central Region. You will be responsible for managing operations, driving sales and ensuring exceptional customer service across the assigned locations.

What you'll be doing

1. Oversee daily operations and sales performance across multiple nail salon locations
2. Manage, coach and develop a team of Salon Managers to achieve operational and financial targets
3. Implement marketing and promotional initiatives to drive customer footfall and revenue growth
4. Monitor and maintain high standards of customer service, hygiene and health & safety compliance
5. Identify and action opportunities for process improvements and cost efficiencies
6. Collaborate with the Regional Manager to develop and execute the regional business strategy
7. Provide regular reporting on key performance metrics and make data-driven recommendations

What we're looking for

1. Proven track record as an Area/Regional Manager within the retail or beauty industry
2. Excellent operational and people management skills with the ability to motivate and develop teams
3. Strong commercial acumen and data-driven decision making capabilities
4. Highly organised with the ability to multitask and prioritise effectively
5. Exceptional customer service orientation and ability to foster a positive customer experience
6. Relevant tertiary qualification in Business, Retail Management or a related field