433 Business Growth jobs in Singapore

Director of Business Growth & Operations

Singapore, Singapore Institute of Quantum Marketing

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Director of Business Growth & Operations

Are you a results-driven leader with a passion for scaling businesses and a 'roll up your sleeves' attitude? We are seeking a dynamic and entrepreneurial Director of Business Growth and Operations to join our team. This is a unique opportunity for an individual who thrives in a fast-paced environment and is ready to commit 24/7 to driving significant growth. The position offers a compelling revenue-sharing model that will lead to substantial equity shares as we achieve our ambitious targets.

About the Role:

As the Director of Business Growth and Operations, you will be instrumental in shaping our future. You will be responsible for both strategic planning and hands-on execution across sales and operations. Your primary objective will be to dramatically expand our market presence and optimize operational efficiency, ultimately taking the business to the next level. This is not a traditional supervisory role; you will be deeply involved in every aspect of the growth process.

Key Responsibilities:
  1. Hands-on Sales Leadership: Develop and execute sales strategies to drive revenue growth and market share. Participate in lead generation, client acquisition, negotiation, and closing deals. Identify and pursue new business opportunities, partnerships, and market segments. Establish sales targets, forecasts, and reporting metrics.
  2. Operational Excellence & Management: Oversee and optimize all business operations, ensuring efficiency, quality, and scalability. Develop and implement operational processes and procedures. Resolve operational bottlenecks and inefficiencies. Manage budgets, resources, and vendor relationships.
  3. Team Building & Leadership: Recruit, mentor, and lead high-performing teams across sales, operations, and other functions. Foster a culture of accountability, collaboration, and continuous improvement. Empower your team to achieve goals.
  4. Strategic Growth & Business Development: Develop strategic plans for long-term growth and expansion. Analyze market trends, competition, and customer needs to identify opportunities. Drive innovation and best practices. Report progress, challenges, and initiatives to senior leadership.
Qualifications:
  • Proven Hands-on Experience (Required): Minimum 3 years in sales and operations/management with a track record of exceeding targets.
  • Leadership & Team Building: Ability to build, lead, and motivate teams.
  • Entrepreneurial Mindset: Proactive, ownership-driven, willing to take calculated risks.
  • Hands-on Commitment: Willing to work diligently, often outside traditional hours, to meet growth targets.
  • Strategic & Analytical Thinking: Strong analytical skills to translate data into strategic insights.
  • Excellent Communication: Clear, persuasive written and verbal skills.
  • Adaptability & Resilience: Thrive in a fast-paced, dynamic environment.
Compensation:

This is a revenue-sharing position with potential for significant equity ownership. Compensation details, including the revenue-sharing model and vesting schedule, will be discussed with qualified candidates.

If you're ready to make a substantial impact and build something extraordinary, we encourage you to apply!

Job Details:
  • Type: Full-time
  • Benefits: Work from home
  • Schedule: Day shift, Performance bonus, Quarterly bonus, Yearly bonus
  • Application Question: Do you agree to work on Revenue Sharing Position Leading to Equity Shares?
  • Education: Bachelor's degree (Required)
  • Experience: 3+ years in Business Growth, Sales, Operations, Management (Required)
  • Languages: English and Hindi (Required)
  • Travel: Willing to travel 25% (Required)
Recruiter Details:

Institute of Quantum Marketing

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Vice President, Business Management

Singapore, Singapore Selby Jennings

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We are currently working with a leading global Financial Services firm, and they are seeking a Vice President to join their Business Management Team in Singapore.

This role is instrumental in scaling the business and driving the next phase of accelerated growth across Asia.

Key Responsibilities:

  • Lead and develop a high-performing team focused on business management, strategic initiatives, and analytics.
  • Design and implement KPIs to enhance operational performance.
  • Drive strategic planning efforts, including market penetration, client targeting, and product delivery strategies.
  • Build and refine reporting frameworks to support data-informed decision-making.
  • Execute cross-functional strategic initiatives across APAC, including forecasting and process optimization.
  • Analyze industry trends in Asset and Wealth Management and present insights to senior leadership.

Qualifications:

  • At least 7+ years of prior experience in Financial Services, including corporate strategy, consulting, business management or investment banking,.
  • Experience in Asset and Wealth Management, with exposure to Private Markets preferred.
  • Familiarity with Salesforce is advantageous.
  • Strong financial acumen and analytical capabilities.

If you are interested, apply online today. We regret to inform that only suitable candidates will be contacted for further discussion.

Selby Jennings is a Trading Style of Phaidon International (License number R24119768)

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Head of Business Management

Singapore, Singapore Hex Trust

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Job Description

Hex Trust, established in 2018, offers fully regulated institutional digital asset Custody, Staking, and Markets services to builders, investors, and service providers. Drawing on the expertise of veteran banking technologists and award-winning financial services leaders, Hex Trust continues to innovate with its proprietary bank-grade platform, providing secure, and integrated solutions. Hex Trust has grown its global presence, with offices in Hong Kong, Singapore, Dubai, Italy, and Vietnam.

Position Summary

The Head of Business Management supports Hex Trust's business teams in the conduct of their activities, oversees international expansion, and leads strategic initiatives. He/she is responsible for ensuring the efficiency of business operations as well as setting strategic goals for the future. As a competent leader, he/she will be able to provide guidance that enhances performance in a manner that incorporates the company's vision, mission and values - the goal being to ensure the profitability of our Hex Trust's activities to drive sustainable development and long-term success.

Hex Trust, established in 2018, offers fully regulated institutional digital asset Custody, Staking, and Markets services to builders, investors, and service providers. Drawing on the expertise of veteran banking technologists and award-winning financial services leaders, Hex Trust continues to innovate with its proprietary bank-grade platform, providing secure, and integrated solutions. Hex Trust has grown its global presence, with offices in Hong Kong, Singapore, Dubai, Italy, and Vietnam.

Position Summary

The Head of Business Management supports Hex Trust's business teams in the conduct of their activities, oversees international expansion, and leads strategic initiatives. He/she is responsible for ensuring the efficiency of business operations as well as setting strategic goals for the future. As a competent leader, he/she will be able to provide guidance that enhances performance in a manner that incorporates the company's vision, mission and values - the goal being to ensure the profitability of our Hex Trust's activities to drive sustainable development and long-term success.

Duties & Responsibilities

  • Work closely with Senior Management to support the vision, mission and guiding principles of the company
  • Lead initiatives to launch new products/services or enhance internal processes
  • Build KPI reports in order to monitor business activities (custody, trading, financing, staking)
  • Contribute to Hex Trust's international expansion: licence applications, office setup, etc
  • Assist with due diligence activities as requested by clients, counterparties or investors


Requirements

  • 4 to 6 years of experience working in Project / Business Management, either in a financial institution or a blockchain/digital assets company
  • A deep interest in financial markets as well as blockchain, digital assets, metaverse/GameFi is a must
  • Exemplary organisational, project management and tracking skills
  • Experience in Excel and/or Data Analytics tools
  • Ability to support the creation of senior executive ready presentations
  • Problem solver with a taste for processing numbers and results presentation
  • Ideally already participated in the launch or expansion of a blockchain/digital assets company

Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.

Benefits

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they're best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our H.E.X. culture:

  • Heart
  • Empowerment
  • Xcellence

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

  • Competitive Salaries & Bonuses
  • Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
  • Medical & Retirement Plans
  • Professional Learning and Development Opportunities
  • Elevate your work using cutting-edge technology
  • Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
  • Regular company & social events

Seniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Job function Consulting, Information Technology, and Sales
  • Industries IT Services and IT Consulting

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GENERAL MANAGER (BUSINESS MANAGEMENT)

Singapore, Singapore AL AZEERA PTE. LTD.

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General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

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Business Management Team Lead

068807 Shenton Way, Singapore $12000 Monthly KGI SECURITIES (SINGAPORE) PTE. LTD.

Posted 10 days ago

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The Business Management Team Lead will oversee the business management team, focusing on driving strategic initiatives, executing business strategies, optimizing operational processes, and achieving business objectives. This role requires strong leadership skills, a deep understanding of financial markets, and the ability to analyze and improve business performance.

Key Responsibilities

  • Team Leadership : Lead, mentor, and develop a team of business analysts and operations staff, fostering a high-performance culture.
  • Project Management : Manage and oversee key projects related to process enhancements, technology implementations, and operational initiatives.
  • Product Management : Lead product innovation and development initiatives; Support product onboarding and execution; Oversee end-to-end product lifecycle management.
  • Client Engagement : Collaborate with relationship managers and client service team to ensure client needs are met and feedback is incorporated into operational strategies.
  • Business Development & Marketing : Collaborate with marketing team on campaign planning to drive market positioning and brand awareness initiatives.
  • Operational Excellence : Identify areas for process improvement, implement best practices, and streamline operations to enhance efficiency and effectiveness.
  • Performance Metrics : Establish key performance indicators (KPIs) to monitor team and operational performance, making data-driven decisions to achieve targets.
  • Regulatory Compliance : Ensure that business operations comply with industry regulations and internal policies, mitigating risks associated with non-compliance.
  • Reporting : Prepare and present performance reports to senior management, highlighting achievements, challenges, and opportunities for improvement.

Requirements

  • Bachelor’s degree in Business Administration, Finance, or a related field.
  • CMFAS qualifications in Securities, Derivatives, and Collective Investment Schemes, with valid MAS Representative License.
  • Minimum 7 years of experience in business management or operations within a financial services or brokerage environment, with leadership experience.
  • Strong leadership and team management abilities.
  • Excellent analytical and problem-solving skills.
  • Proficient in data analysis and financial reporting tools.
  • Exceptional communication and interpersonal skills.
  • Knowledge of regulatory requirements and compliance in the financial industry.
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Microsoft Business Leader (Partner Development & Growth)

Singapore, Singapore Microsoft

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Responsibilities (Text Only) Microsoft Business Leader (Partner Development & Growth): o Use market and industry insights to identify growth opportunties and create strategic growth plans aligned with Microsoft priorities. o Maintain an in-depth knowledge of devices, software, Channel, and end customers, as well as industry and market trends. o Maintain a deep knowledge of partner’s business and build stakeholder maps to expand network. Sales Leader (Partner Sales & Acceleration): o Land Microsoft strategies with partner execs and key decision makers through executive engagement and align partners' priorities, strategies, and goals to build mutually beneficial account plans; earn trusted advisor status with partners, o Drive Growth in Commercial and Academic Pro Devices, Microsoft Software and Services o Compete to win new market share o Work cohesively with Internal Microsoft stakeholders Excellence Leader (Partner Performance & Impact): o Build and maintain Execution Plans and guide partners through Digital transformation o Lead GTM strategy and execution of Microsoft campaigns. o Execution Excellence w/ sales readiness and GTM activities. o Drive compliance motions by operating in full adherence to Company policies.Qualifications (Text Only) Masters in Sales, Marketing, Business Ops, Business Admin or related field AND 4+ years of sales, channel, industry or solution selling, BD experience OR Bachelor's in Sales, Marketing, Business Ops, Business Admin or related AND 6+ years of sales, channel, industry or solution selling, BD experience OR 10+ years of sales, channel, industry, solution selling, Business Development experience. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. #SMEC26 #J-18808-Ljbffr
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Strategic Planning Asst/Director

Singapore, Singapore People Profilers

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· Lead in conceptualising the overall strategy and framework for healthcare-related projects

· Plan and operationalise healthcare-related projects to achieve health-social integration with internal and community stakeholders.

· Develop and track progress of workplans and workstreams on healthcare-related projects

· Develop and operationalise plan to empower community to take care of their health.

· Create community culture to drive behavior towards leading a healthy lifestyle and emphasis on preventive care with community stakeholders.

· Build partnership with internal and community stakeholders e.g. grassroots organisations, social service agencies and healthcare providers

· Develop and implement initiatives for integrated care and population health improvement.

· Lead and support the team

Requirements:

· Bachelor Degree in healthcare or business related fields

· At least 10 years of relevant experience in healthcare, corporate/strategic planning and partnership development, including minimum 5 years of leadership experience

· Proven strategic thinking and planning ability

· Excellent writing skills

· Good interpersonal and communication skill

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email resume (in MS word format) to

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its Clients and manage your application for employment with People Profilers and/or its clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

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Associate Director, Commercial Growth & Business Development – Japan (based in Tokyo)

Singapore, Singapore Agoda

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Associate Director, Commercial Growth & Business Development – Japan (based in Tokyo)

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Associate Director, Commercial Growth & Business Development – Japan (based in Tokyo)

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About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership,enhancing the ability for our customers to experience the world.

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership,enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.

We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

The Opportunity:

As the Associate Director for Japan, your main objectives will be to develop and deploy Agoda’s Japan strategy, provide guidance and leadership to ensure the successful account management of Agoda’s major partners, and deliver on targets and growth expectations that are key to Agoda’s business goals. To succeed in this role, you will bring excellent analytical skills, strong account and client management experience, a proven record of sustainable performance, and the capacity to lead, motivate, coach, and mentor teams. In addition, the ability to establish and develop valued long-term partnerships will be essential.

Key Responsibilities:

  • Develop and implement strategies to accelerate Agoda’s business in Japan.
  • Demonstrate outstanding team leadership to grow the local business and consistently deliver on plans.
  • Implement strategies with top partners to enhance productivity and maintain a competitive advantage.
  • Establish and maintain robust relationships at senior levels, including C-level with key partners—driving partnership expansions and identifying significant opportunities.
  • Has the ability to lead a company-wide project with a few multidisciplinary teams.
  • Coordinate with top management on strategic planning and objectives.
  • Lead, coach, develop, and manage multiple teams through upskilling and coaching.
  • Modify the organizational structure by bringing in top talent, supporting recruitment, or assisting in restructuring key organizational components.
  • Conduct market research on industry and Japanese market trends to ensure Agoda’s competitiveness.
  • Attend and participate in relevant industry events.

What You’ll Need to Succeed:

  • More than 8 years of professional experience at multi-national companies.
  • 3–5+ years’ experience in leading, coaching, and developing teams, with a proven track record in rapidly changing environments.
  • Relevant experience in account management, business development, or general management. Travel industry experience is not required.
  • Strong numerical and analytical skills with keen attention to detail.
  • Ability to effectively communicate proposals to potential partners and internal stakeholders.
  • Strategic thinker; management consulting experience highly valued.
  • Professional “get it done” attitude and strong work ethic.
  • Resourceful, energetic, and self-driven personality.
  • Ability to move quickly, adapt well to change, and thrive in dynamic environments.
  • Experience in online or e-commerce business preferred.
  • Fluency in English and Japanese is required.

#Japan #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #shanghai #hongkong #taiwan #korea #singapore

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Seniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Job function Marketing and Sales
  • Industries Technology, Information and Internet

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Manager, Business Continuity Management

Singapore, Singapore Airwallex

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About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

What You'll Do

We are seeking a highly skilled Business Continuity Management (BCM) Manager to lead and enhance our Business Continuity and Disaster Recovery (BC/DR) framework within our fintech organization. The BCM Manager will be responsible for developing, implementing, and maintaining policies, procedures, and strategies to ensure operational resilience, minimize risk, and safeguard critical processes in the event of disruptions. This role requires a deep understanding of financial services, regulatory compliance, and risk management principles.

This role is based in our Singapore or Hong Kong office.

Responsibilities: Business Continuity & Disaster Recovery Planning
  • Develop, implement, and maintain the organization's Business Continuity Plan (BCP) and Disaster Recovery Plan (DRP) to ensure preparedness for potential disruptions.

  • Conduct Business Impact Analyses (BIA) to identify key business processes, critical assets, and dependencies.

  • Collaborate with IT, Operations, Risk, and Compliance teams to design and test disaster recovery solutions.

  • Ensure BC/DR plans align with regulatory requirements (such as DORA, ISO 22301, and other relevant compliance frameworks for fintech firms).

Risk Assessment & Incident Management
  • Perform risk assessments to evaluate business continuity threats, vulnerabilities, and their potential impact on operations.

  • Establish crisis management and incident response protocols, ensuring swift and effective business recovery.

  • Lead post-incident reviews, analyzing incidents to improve response plans and reduce risks.

Testing & Training
  • Organize and conduct regular BCM exercises, including tabletop and full-scale BC/DR simulations, to evaluate the effectiveness of continuity plans.

  • Provide training and awareness programs for employees to reinforce business continuity best practices.

  • Maintain thorough documentation of test results, improvements, and compliance adherence.

  • Continuously improve BCM strategies based on evolving fintech risks, regulations, and best practices.

Regulatory Compliance & Reporting
  • Ensure compliance with relevant financial regulations and industry standards (e.g., ISO 22301, FFIEC, DORA, SOX, GDPR).

  • Serve as the primary BCM liaison with regulators, auditors, and key stakeholders, facilitating compliance audits and assessments.

  • Prepare and present reports on BCM effectiveness, risks, and recommendations to senior management and the board.

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:
  • Bachelor’s or Master’s degree in Business Continuity, Risk Management, IT, or a related field.

  • 5+ years of experience in BCM, Disaster Recovery, Risk Management, or Operational Resilience, preferably in fintech, banking, or financial services.

  • Strong knowledge of BCP frameworks, disaster recovery planning, and IT resilience strategies.

  • Familiarity with regulatory requirements (e.g., ISO 22301, FFIEC, DORA, MAS TRM, GDPR).

  • Ability to work cross-functionally with IT, Operations, Compliance, and Risk Management teams to strengthen organization-wide resilience.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

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Manager, Business Continuity Management

Singapore, Singapore Airwallex

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Job Description

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

What You'll Do

We are seeking a highly skilled Business Continuity Management (BCM) Manager to lead and enhance our Business Continuity and Disaster Recovery (BC/DR) framework within our fintech organization. The BCM Manager will be responsible for developing, implementing, and maintaining policies, procedures, and strategies to ensure operational resilience, minimize risk, and safeguard critical processes in the event of disruptions. This role requires a deep understanding of financial services, regulatory compliance, and risk management principles.

This role is based in our Singapore or Hong Kong office.

Responsibilities: Business Continuity & Disaster Recovery Planning
  • Develop, implement, and maintain the organization's Business Continuity Plan (BCP) and Disaster Recovery Plan (DRP) to ensure preparedness for potential disruptions.

  • Conduct Business Impact Analyses (BIA) to identify key business processes, critical assets, and dependencies.

  • Collaborate with IT, Operations, Risk, and Compliance teams to design and test disaster recovery solutions.

  • Ensure BC/DR plans align with regulatory requirements (such as DORA, ISO 22301, and other relevant compliance frameworks for fintech firms).

Risk Assessment & Incident Management
  • Perform risk assessments to evaluate business continuity threats, vulnerabilities, and their potential impact on operations.

  • Establish crisis management and incident response protocols, ensuring swift and effective business recovery.

  • Lead post-incident reviews, analyzing incidents to improve response plans and reduce risks.

Testing & Training
  • Organize and conduct regular BCM exercises, including tabletop and full-scale BC/DR simulations, to evaluate the effectiveness of continuity plans.

  • Provide training and awareness programs for employees to reinforce business continuity best practices.

  • Maintain thorough documentation of test results, improvements, and compliance adherence.

  • Continuously improve BCM strategies based on evolving fintech risks, regulations, and best practices.

Regulatory Compliance & Reporting
  • Ensure compliance with relevant financial regulations and industry standards (e.g., ISO 22301, FFIEC, DORA, SOX, GDPR).

  • Serve as the primary BCM liaison with regulators, auditors, and key stakeholders, facilitating compliance audits and assessments.

  • Prepare and present reports on BCM effectiveness, risks, and recommendations to senior management and the board.

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:
  • Bachelor’s or Master’s degree in Business Continuity, Risk Management, IT, or a related field.

  • 5+ years of experience in BCM, Disaster Recovery, Risk Management, or Operational Resilience, preferably in fintech, banking, or financial services.

  • Strong knowledge of BCP frameworks, disaster recovery planning, and IT resilience strategies.

  • Familiarity with regulatory requirements (e.g., ISO 22301, FFIEC, DORA, MAS TRM, GDPR).

  • Ability to work cross-functionally with IT, Operations, Compliance, and Risk Management teams to strengthen organization-wide resilience.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

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