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Job Summary

The Director, Sales Performance is a responsible for developing, implementing, and overseeing data led sales programs across all Affluent Banking segments. This role is pivotal in driving the collection, usability, and awareness of frontline metrics, in addition to the statistical analysis of data to ensure 3000+ frontline sales FTE are deployed efficiently. This role is key in the “pivot to wealth” journey and will be a core part of the Group Affluent team.

Job Summary

The Director, Sales Performance is a responsible for developing, implementing, and overseeing data led sales programs across all Affluent Banking segments. This role is pivotal in driving the collection, usability, and awareness of frontline metrics, in addition to the statistical analysis of data to ensure 3000+ frontline sales FTE are deployed efficiently. This role is key in the “pivot to wealth” journey and will be a core part of the Group Affluent team.

Responsibilities

Sales Metrics and Analysis:

• Scope sales related data sources, understand data structures and explore opportunities for standardisation, simplification, and augmentation.
• Ensure data is correct, current, and accessible to facilitate fast retrieval and application.
• Establish standardised key performance indicators (KPIs) to measure the effectiveness of sales initiatives across markets.
• Develop a standardised minimum set of sales performance metrics to identify areas for improvement and ensure targets are met or exceeded, leveraging best practices across the markets.
• Establish use cases and application of disparate data sets to gain productivity insights that will inform both group and market sales strategy.
• Analyse sales data and feedback to continuously improve sales programs and strategies.
• Ownership of developing and executing monthly / quarterly sales reports in addition to associated analysis / commentary.
• Accountable for the design and implementation of data quality controls.
  
  

• Collaborate with leadership to identify key priorities and initiatives that will drive sales performance, productivity, and growth.
• Own & execute strategic sales related projects as required.
  
  

• Engage with markets to identify appropriate data sources, build compelling analysis and share best practice across markets.
• Cross-functional collaboration with marketing, product management, human resources, and other departments to ensure alignment and support for sales reporting and initiatives.
• Collaborate with external partners to explore best practice data analysis techniques and tools. Strong understanding of data analytics industry trends and new technologies.
  
  

• Communicate sales metrics / analysis at all levels of the organization in a professional, simple, and compelling manner.
• Influence key stakeholders using compelling data analysis and action-oriented commentary.
  
  

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  
  

• Country WRB Segments
• Group Finance
• Group Affluent Segments
• Group Wealth Solutions
• Data & Analytics
• Research & Insights
• Digital Sales & Marketing
• Marketing
• Business Risk Management team (BRM; for GPO role)
• Compliance
  
  

• Education: Bachelor’s Degree (Statistics or Data related field)
• Experience: 10 years proven experience in a senior data / analytics role, preferably in a global or multi-national financial services organization.
  
  

• Proven experience in a senior data / analytics role, preferably in a global or multi-national financial services organization.
• Strong understanding of how data can drive business objectives and outcomes.
• Understanding of sales processes, methodologies, and best practices an advantage.
• Excellent leadership, communication, and interpersonal skills. Ability to communicate difficult concepts in a concise and simple manner.
• Ability to think strategically and execute tactically, including the delivery of multi-market projects.
• Excellent understanding in data analytics tools and quantitative analysis methods.
• Strong analytical skills to assess performance metrics and drive continuous improvement. Strong quantitative ability and demonstrated experience in delivering accurate and timely analysis based on large and disparate data sets.
• Excellent collaboration skills to work effectively with cross-functional teams and stakeholders.
  
  

• Business Orientation
• Business Analytics
• Competitive Environment
• Key Performance Indicators
• Planning – Tactical, Strategic
• Market Knowledge
  
  

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  
  

• Seniority level Director

• Employment type Full-time

• Job function Sales and Business Development
• Industries Banking

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The Director, Sales Performance is a responsible for developing, implementing, and overseeing data led sales programs across all Affluent Banking segments. This role is pivotal in driving the collection, usability, and awareness of frontline metrics, in addition to the statistical analysis of data to ensure 3000+ frontline sales FTE are deployed efficiently. This role is key in the “pivot to wealth” journey and will be a core part of the Group Affluent team.

RESPONSIBILITIES

Sales Metrics and Analysis:

• Scope sales related data sources, understand data structures and explore opportunities for standardisation, simplification, and augmentation.
• Ensure data is correct, current, and accessible to facilitate fast retrieval and application.
• Establish standardised key performance indicators (KPIs) to measure the effectiveness of sales initiatives across markets.
• Develop a standardised minimum set of sales performance metrics to identify areas for improvement and ensure targets are met or exceeded, leveraging best practices across the markets.
• Establish use cases and application of disparate data sets to gain productivity insights that will inform both group and market sales strategy.
• Analyse sales data and feedback to continuously improve sales programs and strategies.
• Ownership of developing and executing monthly / quarterly sales reports in addition to associated analysis / commentary.
• Accountable for the design and implementation of data quality controls.

Strategic Planning, Projects, and Execution:

• Collaborate with leadership to identify key priorities and initiatives that will drive sales performance, productivity, and growth.
• Own & execute strategic sales related projects as required.

Collaboration and Communication:

• Engage with markets to identify appropriate data sources, build compelling analysis and share best practice across markets.
• Cross-functional collaboration with marketing, product management, human resources, and other departments to ensure alignment and support for sales reporting and initiatives.
• Collaborate with external partners to explore best practice data analysis techniques and tools. Strong understanding of data analytics industry trends and new technologies.

Leadership:

• Communicate sales metrics / analysis at all levels of the organization in a professional, simple, and compelling manner.
• Influence key stakeholders using compelling data analysis and action-oriented commentary.

GOVERNANCE

Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

REGULATORY & BUSINESS CONDUCT

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

KEY STAKEHOLDERS

Qualifications

• Education: Bachelor’s Degree (Statistics or Data related field)
• Experience: 10 years proven experience in a senior data / analytics role, preferably in a global or multi-national financial services organization.

Our Ideal Candidate
• Proven experience in a senior data / analytics role, preferably in a global or multi-national financial services organization.
• Strong understanding of how data can drive business objectives and outcomes.
• Understanding of sales processes, methodologies, and best practices an advantage.
• Excellent leadership, communication, and interpersonal skills. Ability to communicate difficult concepts in a concise and simple manner.
• Ability to think strategically and execute tactically, including the delivery of multi-market projects.
• Excellent understanding in data analytics tools and quantitative analysis methods.
• Strong analytical skills to assess performance metrics and drive continuous improvement. Strong quantitative ability and demonstrated experience in delivering accurate and timely analysis based on large and disparate data sets.
• Excellent collaboration skills to work effectively with cross-functional teams and stakeholders.

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Provider

Description

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Description

Enabled

LinkedIn

We are seeking a skilled Sales Executive to join our team. This is an excellent opportunity for individuals who thrive in fast-paced environments and have a passion for sales.

• Proactively identify new sales leads through various prospecting methods, including research and outreach.
• Engage with potential customers to understand their needs and provide tailored solutions that meet their expectations.
• Negotiate contracts and close sales deals while maintaining a positive customer experience.

Maintaining accurate records of sales activities and pipeline in CRM systems is crucial for success in this role.

To succeed as a Sales Executive, you will need:

• A minimum of 1 year of B2B sales experience, preferably in the Lighting industry or related sectors, with experience working with Interior Designers and Developers being an asset.
• Strong communication and interpersonal skills to build rapport with customers and develop lasting relationships.
• A proven track record of meeting or exceeding sales targets, demonstrating your ability to drive results-oriented sales strategies.
• Excellent negotiation and closing skills to secure sales deals and maintain customer satisfaction.
• Proficiency in CRM tools and data analysis to stay up-to-date on market trends and optimize sales performance.
• The ability to work independently and collaboratively as part of a dynamic team.
• An adaptable and driven approach to succeed in a fast-paced environment.
• A competitive remuneration package, including basic salary, commission, and allowance, along with a hybrid work arrangement.

This role offers a comprehensive benefits package and opportunities for growth and development within the company.

If you are a motivated and results-driven Sales Executive looking for a new challenge, we encourage you to apply for this exciting opportunity.

We are seeking a highly skilled and motivated Sales Associate to join our team. The ideal candidate will have excellent customer service skills, be proactive in driving sales, and possess strong communication and interpersonal skills.

Key Responsibilities:

• Greet and welcome members, assisting with the registration process as needed.
• Drive sales by achieving targets and contributing to overall sales growth.
• Proactively approach and assist customers to enhance their shopping experience in-store.
• Support daily retail operations to ensure smooth execution of flash sales, including setup, delivery, inventory management, and repacking.
• Develop and maintain a VIP client base, promoting events and fostering engagement.
• Provide an impeccable image for partnering brands through appealing visual merchandising.
• May be required to travel overseas to support events.
• Perform additional tasks as assigned.

O Level and above, minimum 1-2 years in a customer service environment.

Excellent communication, customer service, and interpersonal skills.

Self-motivated, mature, and a good team-player.

Strong logical mindset, high-energy self-starter with a relentless work ethic.

Exceptionally organized, with time management and multitasking skills.

Immediate availability is highly preferred.

A unique position in an international and dynamic environment.

International and diverse career opportunities.

Diverse and challenging tasks to ensure professional development.

5 days work week, 44 hours per week (Sunday off).

Medical insurance including dental coverage.

At Twilio, we're shaping the future of communications. Our dedication to remote-first work and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day.

We're seeking an experienced Senior Sales Professional to join our Messaging Overlay team. You will have a quota and be responsible for key strategic accounts, some of Twilio's largest customers. Your focus will be on driving commercial and operational success within these accounts by leading and partnering with other internal stakeholders.

• Develop and execute strategies to optimize profitability within account territories,
• Ruthlessly prioritize opportunities to maximize profitability
• Owning pricing strategy and execution, working closely with routing specialists to maximize volume aggregation and account health
• Providing regular performance reports to management on sales pipeline, account status, and team performance
• Cultivating relationships with internal partners and key stakeholders to drive cost efficiencies and quality improvements
• Collaborating with cross-functional stakeholders and technical teams to ensure messaging solutions meet client needs and contribute to long-term customer satisfaction and retention
• Utilizing deep understanding of the messaging ecosystem to support and drive success with high-value clients
• Representing the organization and its values with customers at industry events

Sales Performance Lead

As a key member of our team, you will play a pivotal role in driving our daily operations and sales performance. Your passion for music and stage presence will help create an unforgettable experience for our patrons.

1. Lead Daily Operations: Optimize customer satisfaction and revenue growth through effective leadership and strategic decision-making.
2. Boost Sales: Develop and implement targeted strategies to drive sales growth and exceed performance targets.
3. Maintain Atmosphere: Create a vibrant atmosphere that showcases the nightlife experience of our patrons, fostering a positive and engaging environment.

To achieve this, you should possess excellent leadership skills, a strong passion for music and stage presence, and the ability to work collaboratively with our team to deliver exceptional results.

Job Title: Sales Performance Associate

As a key member of our sales team, the successful candidate will be responsible for providing exceptional support in achieving sales targets and goals. This includes negotiating contracts, closing agreements to maximize profits, handling customer inquiries, and providing product/service information. Additionally, you will assist in preparing sales reports and presentations.

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• No prior experience is required; fresh graduates and diploma holders are welcome to apply.
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• Fluent proficiency in Chinese is essential for effective communication with internal and external stakeholders.
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We offer a competitive basic salary, flexible working arrangements to support your professional growth, a convenient location near Raffles Place MRT, attractive sales commissions, comprehensive medical benefits to maintain your well-being, and a 13th-month bonus.

Job Overview

We are seeking a highly motivated and results-driven sales professional to drive business performance across the Asia-Pacific region.

• Identify and secure new business opportunities, key accounts, and strategic partnerships in Singapore, Malaysia, and Indonesia.
• Execute Proof of Concepts (POCs) independently to showcase product capabilities.
• Establish and sustain relationships with key stakeholders and decision-makers.
• Analyze and understand client-specific needs to deliver customized solutions using our product portfolio.
• Lead and mentor the sales specialist team, fostering a high-performance culture and driving results-oriented growth.
• Collaborate with the Engineering team to develop and refine our product offerings.
• Present technical product demonstrations and engaging presentations to potential clients.
• Provide on-site support during installation and system commissioning as needed.

Requirements:

• Background in Electronics or Electrical Engineering with a proven track record in IP video surveillance solutions.
• Hands-on experience with installation and commissioning of video surveillance systems.
• Ability to conduct independent POCs and technical evaluations.
• A proactive problem solver with a results-driven mindset.
• Experience working with multinational manufacturers or global system integrators.
• Strong communication skills with excellent presentation and interpersonal abilities.

Benefits:

This role offers a unique opportunity to join our team and contribute to the growth and success of our organization. As a Regional Business Development Manager, you will have the chance to work with a talented team, develop your skills, and advance your career in a dynamic and challenging environment.

What We Offer:

We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated and results-driven sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

Service Sales Assistant Manager

• Drive revenue growth through effective sales strategies and business development initiatives.
• Lead a high-performing sales team in a technical environment, fostering collaboration and continuous improvement.
• Utilize mechanical and electronic knowledge to advise customers and share technical insights.

• Develop in-depth product knowledge to design tailored service solutions.
• Manage site-related activities including surveys, technical evaluations, workforce coordination, and project planning.
• Cultivate and sustain robust relationships with clients by deeply understanding their security and access control requirements.

• Enhance strategic partnerships through focused key account management for prioritized client segments.
• Deliver consultative sales guidance, customizing solutions to meet diverse operational needs.
• Maintain regular communication post-sale to ensure client satisfaction and resolve issues promptly.

• Monitor and analyze sales metrics, providing detailed reports and insights to senior leadership.
• Prepare accurate sales forecasts, budget plans, and set achievable targets aligned with corporate objectives.