285 Operational Excellence jobs in Singapore

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Manufacturing

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen.

If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships.

Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

About The Role
Individual is responsible for supporting Operational Excellence (OE) initiatives in continuous improvement, problem solving, developing and implementing CI system initiatives. This role will also build and manage a training system that ensures Plant employees learning initiatives are aligned with operational needs, standards and business goals.

Your responsibilities

• Supporting the execution of deployment plan and readiness of function
• Support deployment and post deployment of initiatives with close collaboration with functional representative
• Support the development and delivering of training materials
• Support and facilitate CI related workshops
• Train employees on operational excellence principles and tools
• Guide teams in applying CI applications in roll-out
• Implement monitoring systems to track Site performance
• Track and maintain CI performance
• Continuously evaluate system and provides recommendations for improvement
• Design, build and implement a structured training system in the Plant that includes onboarding, upskilling and certification processes
• Build and maintain role-specific skill-matrix, training, competency models and skill progression pathways
• Develop standardized tools and documentation such as training modules, SOPs and work instructions in collaboration with department leaders
• Train and support on-the-job function trainers in delivering consistent and effective training

The experience we're looking for

Education

• Diploma/ Degree in Engineering

Experience

• Minimum 5 years of working experience in minimum 2 years' in operational excellence related or similar
• Experience in training and development is an advantage
• Experience in supporting deployments will be an advantage
• Experience in design and building of system will be an advantage

Skills

• Strong analytical and problem-solving skills, Lean Six Sigma/ TPM
• Knowledge and experience of Operational Excellence System
• Knowledge and experience in Learning & Development system will be an advantage
• Excellent communication skills
• Strong Team player with high collaboration to ensure successful deployment of company system

Professional Certifications

• Minimum Lean Six Sigma Green Belt certification

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

• To lead assigned process improvement projects, using the prescribed Six Sigma methodology and facilitating the respective teams in the application Six Sigma and Lean Manufacturing tools to drive quality improvement and cost reduction across the respective processes.
• Develop and maintain an in-depth understanding of Lean Manufacturing/Six Sigma philosophy, theory, applications, tools and tactics.
• Translate Lean Manufacturing and Six Sigma principles in to practical application across the assigned projects, gaining and maintaining commitment from team members through continual training, education, and coaching.
• Lead assigned teams throughout the problem-solving efforts, identifying barriers to the effective implementation of the Six Sigma process and taking the necessary action to resolve or escalate issues/problems.
• Report as appropriate on project status through the established project tracking system and management/project reviews.
• Maintain an awareness of, and fully understand, the impact to the customer of Six Sigma process improvement projects, as well as customer requirements regarding process change, ensuring effective communication is maintained to eliminate any potential negative impact.
• Provide support, assistance and mentoring to Six Sigma Green Belts in their process improvement projects, sharing expertise to ensure successful project implementation.
• Ensure compliance with Six Sigma and Company approved policies and procedures.
• Perform other related duties as assigned by management.

About Us

CapitaLand Group (CapitaLand) is one of Asia's largest diversified real estate groups. Headquartered in Singapore, CapitaLand's portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.

Job Description

Job Responsibilities:

• To work with the team to review and maintain the different Operational Brand Standards & guidelines for properties managed by The Ascott Limited.
• To work with corporate teams to integrate brand standards and guidelines and incorporating Brand-specific requirements.
• To assist with annual Service and Product Reviews (SPRs) include data collation and analysis.
• To assist with the setup and roll out of systems related to hotel operations, not limited to audit software and project management software.
• To identify and analyze ways to improve operational efficiencies to drive continuous improvement in business operations.
• To assist supervisor and provide support to the team on special projects as required.

Job Requirements:

• Currently pursuing a diploma in Business Studies, Business Management, Hospitality, Tourism Management and/or other related disciplines.
• Effective written and verbal communication skills.
• Basic understanding of Hotel or Service Residence operations.
• Exposure to Property Management Systems will be an added advantage.
• Proficient in Microsoft Office (Word, Excel, and PowerPoint).
• Detail-oriented and meticulous individual to assist in business process mapping and documentation.

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.

Team and Position Summary
Team and Position Summary
describes the Service Hub division’s role in providing comprehensive support to BCS and participants, covering onboarding/offboarding, participant support coordination, regulatory reporting, secure certificate management, timely issue resolution, service processing, and service excellence.
The Operational Excellence Support, reporting to the Service Excellence Lead, is critical in driving operational efficiency, improving decision-making, and fostering continuous improvement. The individual is responsible for reporting and monitoring performance, workforce planning, process optimization and improvement initiatives to enhance the overall effectiveness of the division.
Key Responsibilities
Workforce and Resource Planning
Collaborate with Service Management Lead, Service Desk Lead, and Certificate Services Support to assess workforce capacity and ensure optimal resource allocation.
Identify operational bottlenecks and recommend resource adjustments to address upcoming workload requirements.
Drive strategic resource planning to meet both current and future operational demands.
Projects and Continuous Improvement
Be a key active contributor from Service Hub in cross-functional projects, providing data insights and operational expertise.
Lead initiatives to analyse, streamline, and optimise workflows.
Drive automation and standardisation initiatives, for e.g., service workflow, and processes alignment in line with organizational frameworks, policies and industry practices.
Drive continuous improvement projects across the division to maximize workforce productivity, reduce operational risk and minimize costs.
Reporting and Metrics
Analyze large and complex datasets in MS Excel or database to identify trends, patterns and insights
Monitor and forecast operational volumes, ensuring timely data-driven decision-making.
Define and refine key performance indicators for operational teams.
Develop and maintain performance dashboards to track operational performance.
Prepare operational performance reports for internal stakeholders and external stakeholders
Requirements
Education and Experience
Bachelor’s degree in Statistics, Mathematics, Operations Management, Business Administration, or a related field.
Minimum of 3 years of experience in operational excellence, resource management, or a similar role, preferably within the financial or payments industry.
Demonstrated success in defining KPIs, developing dashboards, and implementing process improvement initiatives.
Experience working with large datasets
Skills and Knowledge
Attention to detail and a commitment to data accuracy
Strong analytical and problem-solving skills with a data-driven mindset.
Familiarity with statistical analysis concepts
Proficiency in MS Excel functions, formulas and data manipulation techniques
Proficiency in writing and executing SQL queries to extract, filter and join data form relationship databases
Knowledge of data manipulation and analysis using Python
Ability to design and develop interactive dashboards using Excel, Power BI, Tableau or similar tools to communicate data insights
Experience with ServiceNow workflow platform or similar
Strong communication skills, with the ability to collaborate across teams and present findings to stakeholders.
Knowledge of the payments industry, particularly in operational reporting and compliance.
Professional Certifications
Any certification in Microsoft Office Specialist in Excel, Business Intelligence (BI) certification, or Data Analytics will be an added advantage
#J-18808-Ljbffr

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering.
We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
Job Description
Operational Excellence Specialist
Business Performance Measurement
Conduct time and motion studies to optimize workflows and resource utilization.
Apply statistical methods to analyze data, identify root causes, and recommend solutions.
Support functional performance tracking and reporting using data visualization tools (e.g., PowerBI).
Strategic Projects
Lead and execute Operational Excellence (OpEx) initiatives within agreed timelines.
Collaborate with stakeholders across all levels of the organization to align on goals and expectations.
Drive effective change management to ensure successful adoption of new processes and tools.
Process & System Simplification
Identify and implement opportunities to reduce waste, maximize resources, and boost productivity.
Co-facilitate workshops to uncover process improvement areas.
Integrate appropriate digitalization solutions to streamline operations.
Requirements
ABOUT YOU
Bachelor’s degree in Industrial Engineering, Operations Management, or a related field.
At least 2 years’ experience in manufacturing or operations management.
Strong knowledge of lean methodologies; Lean Six Sigma Green Belt certification is a plus.
Hands-on experience with time and motion studies, data visualization, and reporting.
Proficiency in Microsoft PowerBI and digitalization tools.
Excellent communication, cultural awareness, and ability to engage stakeholders at all levels.
High learning agility and proven track record of delivering results.
What We Offer
At Amaris Consulting, we believe in creating a thriving, positive workplace where every team member can grow, connect, and make a real impact. Here’s what you can expect when you join our dynamic community:
Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
Trust and Growth: With 70% of our leaders starting at entry-level, we’re committed to nurturing talent and empowering you to reach new heights.
Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.
Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
#J-18808-Ljbffr

Team and Position Summary
The Service Hub division at BCS provides comprehensive support to BCS and participants. The division ensures seamless participant onboarding/offboarding, effective coordination of participant support, regulatory reporting, secure certificate management, timely issue resolution and service processing, as well as service excellence.
The Operational Excellence Support, reporting to the Service Excellence Lead, is critical in driving operational efficiency, improving decision-making, and fostering continuous improvement. The individual is responsible for reporting and monitoring performance, workforce planning, process optimization and improvement initiatives to enhance the overall effectiveness of the division.
Key Responsibilities
Workforce and Resource Planning
Collaborate with Service Management Lead, Service Desk Lead, and Certificate Services Support to assess workforce capacity and ensure optimal resource allocation.
Identify operational bottlenecks and recommend resource adjustments to address upcoming workload requirements.
Drive strategic resource planning to meet both current and future operational demands.
Projects and Continuous Improvement
Be a key active contributor from Service Hub in cross-functional projects, providing data insights and operational expertise.
Lead initiatives to analyse, streamline, and optimise workflows.
Drive automation and standardisation initiatives, for e.g., service workflow, and processes alignment in line with organizational frameworks, policies and industry practices.
Drive continuous improvement projects across the division to maximize workforce productivity, reduce operational risk and minimize costs.
Reporting and Metrics
Analyze large and complex datasets in MS Excel or database to identify trends, patterns and insights
Monitor and forecast operational volumes, ensuring timely data-driven decision-making.
Define and refine key performance indicators for operational teams.
Develop and maintain performance dashboards to track operational performance.
Prepare operational performance reports for internal stakeholders and external stakeholders
Requirements
Education and Experience
Bachelor’s degree in Statistics, Mathematics, Operations Management, Business Administration, or a related field.
Minimum of 3 years of experience in operational excellence, resource management, or a similar role, preferably within the financial or payments industry.
Demonstrated success in defining KPIs, developing dashboards, and implementing process improvement initiatives.
Experience working with large datasets
Skills and Knowledge
Attention to detail and a commitment to data accuracy
Strong analytical and problem-solving skills with a data-driven mindset.
Familiarity with statistical analysis concepts
Proficiency in MS Excel functions, formulas and data manipulation techniques
Proficiency in writing and executing SQL queries to extract, filter and join data form relationship databases
Knowledge of data manipulation and analysis using Python
Ability to design and develop interactive dashboards using Excel, Power BI, Tableau or similar tools to communicate data insights
Experience with ServiceNow workflow platform or similar
Strong communication skills, with the ability to collaborate across teams and present findings to stakeholders.
Knowledge of the payments industry, particularly in operational reporting and compliance.
Professional Certifications
Any certification in Microsoft Office Specialist in Excel, Business Intelligence (BI) certification, or Data Analytics will be an added advantage
#J-18808-Ljbffr

To lead assigned process improvement projects, using the prescribed Six Sigma methodology and facilitating the respective teams in the application Six Sigma and Lean Manufacturing tools to drive quality improvement and cost reduction across the respective processes.
Develop and maintain an in-depth understanding of Lean Manufacturing/Six Sigma philosophy, theory, applications, tools and tactics.
Translate Lean Manufacturing and Six Sigma principles in to practical application across the assigned projects, gaining and maintaining commitment from team members through continual training, education, and coaching.
Lead assigned teams throughout the problem-solving efforts, identifying barriers to the effective implementation of the Six Sigma process and taking the necessary action to resolve or elevate issues/problems.
Report as appropriate on project status through the established project tracking system and management/project reviews.
Maintain an awareness of, and fully understand, the impact to the customer of Six Sigma process improvement projects, as well as customer requirements regarding process change, ensuring effective communication is maintained to eliminate any potential negative impact.
Provide support, assistance and mentoring to Six Sigma Green Belts in their process improvement projects, sharing expertise to ensure successful project implementation.
Ensure compliance with Six Sigma and Company approved policies and procedures.
Perform other related duties as assigned by management.
#J-18808-Ljbffr

We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Manufacturing
Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen.
If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships.
Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.
About the role
Individual is responsible for supporting Operational Excellence (OE) initiatives in continuous improvement, problem solving, developing and implementing CI system initiatives. This role will also build and manage a training system that ensures Plant employees learning initiatives are aligned with operational needs, standards and business goals.
Your responsibilities
Operational Excellence (OE/ CI)
Support the execution of deployment plan and readiness of function
Support deployment and post deployment of initiatives with close collaboration with functional representative
2. Training and Coaching
Support the development and delivering of training materials
Support and facilitate CI related workshops
Train employees on operational excellence principles and tools
Guide teams in applying CI applications in roll-out
3. Performance Monitoring and Optimization
Implement monitoring systems to track Site performance
Track and maintain CI performance
Continuously evaluate system and provides recommendations for improvement
Learning & Development (L&D)
Design, build and implement a structured training system in the Plant that includes onboarding, upskilling and certification processes
Build and maintain role-specific skill-matrix, training, competency models and skill progression pathways
Develop standardized tools and documentation such as training modules, SOPs and work instructions in collaboration with department leaders
Train and support on-the-job function trainers in delivering consistent and effective training
The experience we're looking for
Education
Diploma/ Degree in Engineering
Experience
Minimum 5 years of working experience in minimum 2 years’ in operational excellence related or similar
Experience in training and development is an advantage
Experience in supporting deployments will be an advantage
Experience in design and building of system will be an advantage
Skills
Strong analytical and problem-solving skills, Lean Six Sigma/ Total Production Maintenance
Knowledge and experience of Operational Excellence System
Knowledge and experience in Learning & Development system will be an advantage
Excellent communication skills
Strong Team player with high collaboration to ensure successful deployment of company system
Professional Certifications
Minimum Lean Six Sigma Green Belt certification
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
#J-18808-Ljbffr

• To lead assigned process improvement projects, using the prescribed Six Sigma methodology and facilitating the respective teams in the application Six Sigma and Lean Manufacturing tools to drive quality improvement and cost reduction across the respective processes.
• Cetified Black Belt
• Develop and maintain an in-depth understanding of Lean Manufacturing/Six Sigma philosophy, theory, applications, tools and tactics.
• Translate Lean Manufacturing and Six Sigma principles in to practical application across the assigned projects, gaining and maintaining commitment from team members through continual training, education, and coaching.
• Lead assigned teams throughout the problem-solving efforts, identifying barriers to the effective implementation of the Six Sigma process and taking the necessary action to resolve or escalate issues/problems.
• Report as appropriate on project status through the established project tracking system and management/project reviews.
• Maintain an awareness of, and fully understand, the impact to the customer of Six Sigma process improvement projects, as well as customer requirements regarding process change, ensuring effective communication is maintained to eliminate any potential negative impact.
• Provide support, assistance and mentoring to Six Sigma Green Belts in their process improvement projects, sharing expertise to ensure successful project implementation.
• Ensure compliance with Six Sigma and Company approved policies and procedures.
• Perform other related duties as assigned by management.