458 Application Specialist jobs in Singapore

Responsibilities

• Monitor, troubleshoot, and resolve production issues in a timely manner, ensuring minimal business impact.
• Conduct problem management to identify root causes and track long-term fixes.
• Perform capacity and performance management.
• Collaborate with development teams for onboarding new applications and upgrades.
• Provide support for internal and external audits.
• Manage stakeholder relationships, working with business and operations teams to track KPIs, prioritize defect fixes, and support service stability.

Required Skills & Experience

• 5+ years of IT experience in Production Support, ITIL practices, Release Support, or related areas.
• Strong communication skills (written and verbal) with the ability to establish credibility across technical teams.
• Technical expertise in Java/J2EE (Core Java, JDBC, EJB, Web Services), server-side technologies (SOAP/REST, XML/XSLT, MQ, Microservices, MuleSoft).
• Experience with middleware technologies such as IBM WebSphere MQ, JBoss, and MuleSoft.
• Solid knowledge of Unix/Linux and Windows operating systems with strong scripting ability.
• Hands-on experience with database technologies (Oracle, DB2, PL/SQL) and query optimization.
• Familiarity with event-driven and batch processes.
• Experience handling L1/L2/L3 production support responsibilities and using monitoring/scheduling tools.

Ikas International (Asia) Pte Ltd

"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R

We regret to inform you that only shortlisted candidates will be notified /contacted.

Application Support Specialist
About the Role:
We are looking for a dedicated
Application Support Specialist
to be the key point of contact for users facing issues with our internal applications. This role requires strong problem-solving skills, excellent customer service, and the ability to collaborate across departments to enhance user experience and improve operational efficiency.
Key Responsibilities:
User Support: Serve as the primary contact for users, providing timely assistance for application-related issues.
Customer Service: Ensure all user interactions are handled professionally, empathetically, and with a solution-oriented mindset.
Ticket Management: Log, prioritize, and track incidents in the ticketing system, ensuring timely resolution and follow-up.
Problem Solving: Analyze and troubleshoot complex issues, escalating when necessary to ensure prompt resolution.
User Training: Develop and conduct training sessions to enhance user proficiency with applications.
Documentation: Create and maintain comprehensive user guides, FAQs, and troubleshooting documentation.
Cross-Department Collaboration: Work closely with different teams to share insights and develop effective solutions.
Process Improvement: Continuously evaluate and refine support workflows to enhance efficiency and user experience.
What We’re Looking For:
Empathetic & Customer-Focused: A genuine passion for helping users and staying calm under pressure.
Team Player: Willingness to collaborate, assist, and contribute to team success.
Detail-Oriented: Meticulous in documenting incidents, troubleshooting steps, and resolutions.
Adaptable: Quick to learn and implement new technologies and processes.
Analytical Thinker: Able to identify patterns in recurring issues and suggest preventive measures.
Strong Communicator: Excellent active listening skills and the ability to explain technical concepts to non-technical users.
Key Requirements:
Diploma or Degree in IT, Business Management, or a related field.
2-3 years of experience in application support, IT helpdesk, or a similar role.
Strong interpersonal and communication skills.
Proactive, accountable, and able to prioritize tasks effectively.
Demonstrates integrity, adaptability, creativity, and a strong sense of ownership.
If you're passionate about solving problems, improving user experience, and working in a collaborative environment, we’d love to hear from you! Apply now and be part of our dynamic team.
Seniority level: Associate
Employment type: Full-time
Job function: Information Technology; Industries: Education
Location: Singapore, Singapore
#J-18808-Ljbffr

StarVision
is a home grown multi-national software Company with an established track record with MNCs as well as government agencies. We provide opportunities to aspiring individuals to explore and deploy his/her great ideas to an exciting and dynamic end user environment.
We are looking for individuals with strong entrepreneurial flair to join our collaborative team in exploring the new challenging environment in our digital landscape.
At
Starvision , we focus on mainstream mobile e-business solutions based on forefront technologies, workflow engine and web-based applications for the various industries. Competent, committed and innovative professionals with excellent drive and communication skills are welcome to be part of our team to grow together with us.
Job Description
Provide Pre-Sales and After Sales Supports on the Products developed by the Company
Provide Good Support and Training to Customers on the usage of Application Systems developed and Implemented by the Company
Provide Support and act as an Associate Consultant for the Implementation of Application Software System to new Customers.
Provide 1st line technical support, diagnosis of the problem reported by customer and fix issues if possible. Otherwise file Problem issues ticket with detailed descriptions for bugs fixing by developer.
Support team members in the continuous effort to enhance and upgrade existing Applications to support changes in the business environment
Monitor and troubleshoot deployed applications, ensuring high availability and reliability.
Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
Design, develop, and maintain applications using Mecwise low-code platforms
Write custom code within the low-code environment where necessary to extend functionality.
Assist in project management, product development, implementation, testing, support and maintenance of software applications
Meet performance (SMART) goals and objectives set by upper management
Report on the progress of goals and objectives
Monitor performance progress with management
Qualifications
Diploma,Higher NITEC or equivalent in Finance, Information technology, Computer Studies
Ability to respond rapidly and professionally to problems originating from customers
Possess strong analytical and problem solving skills with excellent communication skills
Ability to work independently with minimum supervision
Knowledge in Financial Accounting, MS .net or SQL environment an added advantage
#J-18808-Ljbffr

• Working hours: Mon - Fri, 9am - 5.45pm
• Location: Eunos
• Salary: Up to $5.5k + AWS + VB
• 20-40% APAC travelling

Job Highlights

• Supporting Groups's hemostasis business in the Asia Pacific region.
• Assist in the development and management of hemostasis strategies, support sales and marketing targets, and provide essential technical support to both customers and distributors.

Responsibilities

1. Product Knowledge:

• Stay updated on product specifications, modifications, and new product developments.
• Translate and explain product features clearly to distributors and customers.
• Continuously enhance technical knowledge and suggest relevant training programs to management.

2. Support Sales/Marketing Targets:

• Conduct training for distributors and end-users to strengthen product knowledge and drive sales success.
• Create training materials (e.g., manuals) to help distributors better understand our products.
• Address product-related issues, complaints, and provide troubleshooting support.

3. Collaboration & Communication:

• Work closely with local teams, corporate teams, and distributors to identify new business opportunities.
• Maintain regular communication with subsidiaries and distributors across the region to ensure smooth operations.

Requirements

• Diploma in Medical Technology or equivalent
• 5 years in Medical Technology practice (Hematology, Coagulation hands-on experience is a must).
• PC literate (Excel, Words, Power Point)
• Maintains at all times the highest standards of professional and personal conduct, in thoughts, in words, & in actions
• Travel Requirement: able to travel between 20% – 40% per year.

HOW TO APPLY:

Interested applicants, kindly click on "APPLY NOW" or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R

Key Job Purpose :

Participate in the development and co-management of hemostasis, hematology and systemization strategies for Sysmex Asia Pacific as well as to support the Sales and Marketing team in achieving the sales/marketing target of Sysmex's hemostasis and hematology business units annually.

Provide technical assistance, troubleshooting, and training to existing & potential users of Sysmex products and to distribution channels in the region. He/she will have to work closely with local team, corporate team and representatives of distributors to expand business prospects. He/she will be expected to work with our customers in healthcare and research facilities.

Job Responsibilities:

1.Product Knowledge

• He/She is responsible to receive/gather in time all information regarding product specifications or modifications of existing products, upgrading or extending existing/new products. This information/s is necessary to strengthen product knowledge so that these can be translated and explained clearly to distributors / customers.
• He/She keeps up his/her technical knowledge by making suggestions to the management on which continuing education programs may be useful for him/her

2.Implementation of favorable conditions to support sales/marketing target achievement

• He/She conducts application and theoretical training for the representatives of the different distributors in the region.
• He/She provides end-user training, as and when necessary
• He/She develops to strengthen the product knowledge of distributors (Eg. Training manual, etc)
• He/She handles product-related complaints and other application issues and provides excellent assistance for troubleshooting purpose/s.
• He/She maintains regular communication and continuous contact with all the subsidiaries & distributors.

3.Reporting

• He/She prepares and submits a monthly activity report to the Supervisor. This report includes activities done in the past month, issue resolved and to resolve, and plan of action for the next 2 months. This monthly report is to be submitted regularly within the 2 workings days of the succeeding month.
• After every business trip, he/she prepares and submits a trip reports to supervisor and country area manager indicating the activities done, recommended action/s, person/s responsible, and other important information which management ought to know. Once prepared, he/she is responsible to ensure that these recommended actions are disseminated to the people concerned for proper implementation. Outcome of the said action/s should be followed up by him/her.

Job Requirements:

• Diploma in Medical Technology
• At least 5 years of experience in Medical Technology practice
• PC literate (Excel, Words, Power Point)
• Maintains at all times the highest standards of professional and personal conduct, in thoughts, in words, & in actions.
• Able to travel between 20% - 40% per year
• May need to work after office hours occasionally

Job Responsibilities:

• Support and maintain Medical and Healthcare Software Application Systems
• Perform user requirements analysis.
• Perform application build and implementation.
• Conduct application system testing and support.
• Require 24x7 on call standby support on rotating basis.

Qualifications:

• Possess Diploma/Degree in Computer Science/IT/Engineering (Computer), Biomedical, and Medical Laboratory Technology, Science (Bioinformatics, Biotechnology, Biochemistry, Microbiology or equivalent).
• 1 - 2 years IT support job experience is preferred and or familiar with the workflow of Clinical Laboratory.
• Medical Technologists in Clinical Laboratory industry with passion for IT.
• Familiar with Windows 2016 and above, UNIX/LINUX and Oracle / MS-SQL database.
• Strong analytical and problem solving abilities.
• Good communication skills.
• Possess resourcefulness, positive attitude and excellent interpersonal skills.
• Entry level are welcomed to apply.

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Key Responsibilities
Provide application development and administration of enterprise systems
Handle user support calls, perform first and second level troubleshooting, diagnose application related issues and escalate to vendor for resolution
Involve in testing of pre-release applications, related software and tools
Participate in implementation projects and provide post-implementation support
Plan and liaise with vendors in project implementation, application testing, support application patches and upgrades
Any other tasks assigned by your superior
Qualifications / Professional Certifications / Skills Required
A recognise degree/diploma in IT
Minimum 3 years of experience in application support and hands-on application implementation.
Experience in deploying workflow and automation solutions
Hand-on knowledge in Nintex K2, Microsoft Power Automate and SQL
Self-motivated with excellent interpersonal and communication skills
Good team player with ability to work with people from all levels
#J-18808-Ljbffr

About the Job:

• Support the sales team through equipment setup, user demonstrations, and customer training on both hardware and software.
• Deliver post-sales technical assistance and maintenance services for clients across Singapore and other ASEAN regions.
• Offer technical insights and application solutions to address customers’ challenges effectively.
• Participate in organizing product introductions, workshops, and seminar activities.
• Handle and prepare biological samples for testing or demonstration purposes.

Requirements:

• Diploma or higher qualification in Science or Engineering.
• Prior experience or understanding of microscopy is advantageous.
• Capable of working independently while contributing effectively within a team.
• Highly organized, proactive, dependable, and adaptable.
• Possesses good communication and interpersonal abilities.
• Willing to travel overseas occasionally as required.

Please submit your application via the ‘Apply’ button. Only shortlisted candidates will be contacted.

(EA: 23C2060 | R )

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA .”

Responsibilities

• Monitor, troubleshoot, and resolve production issues in a timely manner, ensuring minimal business impact.
• Conduct problem management to identify root causes and track long-term fixes.
• Perform capacity and performance management.
• Collaborate with development teams for onboarding new applications and upgrades.
• Provide support for internal and external audits.
• Manage stakeholder relationships, working with business and operations teams to track KPIs, prioritize defect fixes, and support service stability.

Required Skills & Experience

• 5+ years of IT experience in Production Support, ITIL practices, Release Support, or related areas.
• Strong communication skills (written and verbal) with the ability to establish credibility across technical teams.
• Technical expertise in Java/J2EE (Core Java, JDBC, EJB, Web Services), server-side technologies (SOAP/REST, XML/XSLT, MQ, Microservices, MuleSoft).
• Experience with middleware technologies such as IBM WebSphere MQ, JBoss, and MuleSoft.
• Solid knowledge of Unix/Linux and Windows operating systems with strong scripting ability.
• Hands-on experience with database technologies (Oracle, DB2, PL/SQL) and query optimization.
• Familiarity with event-driven and batch processes.
• Experience handling L1/L2/L3 production support responsibilities and using monitoring/scheduling tools.

Ikas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R

We regret to inform you that only shortlisted candidates will be notified /contacted.