334 Application Managers jobs in Singapore
Application Support Analyst (Risk Management Software)
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Job Description
At CoreTRM, we are redefining the landscape of Commodity/Energy Trading and Risk Management (C/ETRM) with our modern, cloud-based software platform. Headquartered in Singapore, we serve commodity and energy trading organisations around the globe, simplifying the full trade lifecycle from capture through operational logistics to financial settlement.
Our risk management features enable management to track profit and loss, positions and credit, monitor risk metrics, duties segregation, and ensure adherence to trading limits in real-time - making us a trusted partner in navigating the complexities of the trading world.
Our Work Culture
We believe that our strength lies in our people. Our multinational, diverse and dynamic team brings a wealth of perspectives and experiences, fostering an environment rich in innovation and collaboration.
We pride ourselves on a vibrant work culture that encourages continuous knowledge transfer, ensuring every team member, regardless of their role, can grow professionally and contribute to our shared success. All successes, whether small or big are recognized and celebrated.
Join us and be part of a progressive company which creates meaningful impact for our clients worldwide.
Due to rapid expansion, we are now looking for an
Application Support Analyst .
Responsibilities
Provide Level 1 and Level 2 support via email, IM and phone to existing clients
Log all support issues in the company issue tracking system
Monitor outstanding issues and ensure they are dealt with within the Service Level Agreement
Perform ongoing configuration of support issues
Work with new clients to ensure smooth transition from implementation to support
Resolve or explain issues to client satisfaction
Escalate issues to the development team when appropriate
Raise change requests for platform enhancements
Liaise with CoreTRM product developers on changes and enhancements
Follow CoreTRM standards, procedures, and policies
Provide after work hours phone stand-by support (on shift with other support analysts) and/or ah-hoc cover for other support analysts (including overseas ones) when needed
Other ad-hoc duties if needed
Requirements
IT knowledge/skills is helpful but not a must
Understanding of oil trading is helpful but not a must
Excellent communication and analytical skills
Ability to thrive in a very fast-paced and dynamic environment
#J-18808-Ljbffr
Application Support Analyst (Risk Management Software)
Posted 9 days ago
Job Viewed
Job Description
At CoreTRM, we are redefining the landscape of Commodity/Energy Trading and Risk Management (C/ETRM) with our modern, cloud-based software platform. Headquartered in Singapore, we serve commodity and energy trading organisations around the globe, simplifying the full trade lifecycle from capture through operational logistics to financial settlement.
Our risk management features enable management to track profit and loss, positions and credit, monitor risk metrics, duties segregation, and ensure adherence to trading limits in real-time - making us a trusted partner in navigating the complexities of the trading world.
Our Work Culture:
We believe that our strength lies in our people. Our multinational, diverse and dynamic team brings a wealth of perspectives and experiences, fostering an environment rich in innovation and collaboration.
We pride ourselves on a vibrant work culture that encourages continuous knowledge transfer, ensuring every team member, regardless of their role, can grow professionally and contribute to our shared success. All successes, whether small or big are recognized and celebrated.
Join us and be part of a progressive company which creates meaningful impact for our clients worldwide.
Due to rapid expansion, we are now looking for an Application Support Analyst .
Responsibilities:
- Provide Level 1 and Level 2 support via email, IM and phone to existing clients
- Log all support issues in the company issue tracking system
- Monitor outstanding issues and ensure they are dealt with within the Service Level Agreement
- Perform ongoing configuration of support issues
- Work with new clients to ensure smooth transition from implementation to support
- Resolve or explain issues to client satisfaction
- Escalate issues to the development team when appropriate
- Raise change requests for platform enhancements
- Liaise with CoreTRM product developers on changes and enhancements
- Follow CoreTRM standards, procedures, and policies
- Provide after work hours phone stand-by support (on shift with other support analysts) and/or ah-hoc cover for other support analysts (including overseas ones) when needed
- Other ad-hoc duties if needed
Requirements
- IT knowledge/skills is helpful but not a must
- Understanding of oil trading is helpful but not a must
- Excellent communication and analytical skills
- Ability to thrive in a very fast-paced and dynamic environment
Application Support Manager
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Job Description
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Application Support Manager
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Job Description
- Ensuring assigned applications are well managed with minimal downtime or disruption to the business users.
- Ensuring continuous enhancements and upgrades are aligned with technology roadmap of these applications.
- Managing enhancement and change request and ensuring internal processes are followed.
- Managing vendor performance ensuring Service Level Agreement (SLA) are met (where applicable), ensuring investments are monitored and optimized.
- Cultivating strong relationships with key stakeholders, including business leaders, IT teams, and external partners, to foster collaboration and transparency.
- Pro-actively engaging and building strong relationships with internal business stakeholders, external partners and technology solution providers.
- Gathering feedback from users and stakeholders to continuously improve applications and services.
- Evaluating business asks and needs, and translating them into detailed, unambiguous functional and non-functional requirements.
- Partnering with different IT stakeholders across infrastructure, compliance and cyber security to deliver system solutions.
- Identifying and proposing areas for improvement from process or system perspective throughout course of engagement with operations.
- Improving business efficiencies through the introduction of automation and value engineering.
- Supporting projects and activities led by Project team as subject matter expert.
- Challenging entrenched practices and processes and providing viable alternatives that can help the organization become more efficient and effective.
Requirements:
- Bachelor's degree or higher in Information Technology, computer science, or related field.
- Minimum 7 to 15 years' experience in IT applications support role preferably with at least five years' experience in ERP systems.
- Experience in business requirements gathering and vendor management.
- Strong analytical and creative problem-solving skills.
- Organised and detail oriented with the ability to manage multiple tasks.
- Strong understanding of Information Technology Infrastructure Library (ITIL) process and best practices.
Interested applicants, please Email,
Fabian Ling Tuong Liing
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Recruit Express Pte Ltd
EA Licence No: 99C4599
We regret that only shortlisted candidates will be contacted.
Manager, Application Support
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Job Description
Manager, Application Support (SIT-Connects)
Posting Start Date: 24/07/2025
Schemes of Service: Corporate
Division: Communications & Information Technology
Employment Type: Fixed Term
Purpose
SIT has embarked on the development and implementation of a new digital platform for learner management operation which is integrated with the customer relationship management to provide a seamless learning and student-life journey for our learners. The platform built on Salesforce Education Cloud, known as SIT-Connects, is progressively developed to integrate PET, and other CET learner management operations. This role is pivotal in ensuring the smooth operation, maintenance, and enhancement of our Salesforce ecosystem to meet organizational objectives. The ideal candidate will possess a strong technical background, exceptional problem-solving skills, and a proven track record in application support.
Responsibilities
You will be responsible for application support and maintenance, incident and problem management to ensure smooth operation of Salesforce platform.
- Handle the day-to-day operations and support for the Salesforce platform, ensuring high availability, performance, and reliability.
- Proactively monitor and resolve system issues, errors, and performance bottlenecks. Ensure compliance with SLAs (Service Level Agreements) for issue resolution and system uptime.
- Lead the investigation and resolution of incidents and recurring problems, implementing preventive measures to mitigate future occurrences.
- Act as the escalation point for critical issues and liaise with stakeholders to ensure timely resolution.
- Communicate effectively with both technical and non-technical audiences to provide updates on system status and support activities.
Ensure adherence to IT governance policies, security standards, and data protection regulations.
Requirements
- Degree in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent.
- At least 5 years of experience in application support, with a minimum of 2-4 years specifically managing Salesforce platforms.
- Strong understanding of Salesforce architecture, administration, and customization.
- Proficiency in Salesforce tools such as Service Cloud, Sales Cloud, or Marketing Cloud. Knowledge of Apex, Visualforce, Lightning components, and integration frameworks is a plus.
- Strong analytical and troubleshooting skills with a proactive approach to issue resolution.
- Strong team player who is proactive, quality-conscious, and results-oriented.
Application Support
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Job description
Provide Development support to Software development community across the organization by managing, maintaining, and troubleshooting internal software application and tooling.
Roles and responsibilities
Respond to and triage support questions and support requests from engineers
Extract relevant information from log files and other sources to debug, identify owners or root causes
Write basic tools and test cases to improve the speed and quality of support
Work with technical writers to improve documentation in areas covered by support
Produce reports for leadership with data on performance of the program
Provide insights and suggestions on product development and the product roadmap; contribute to product development.
Manage and escalate engineers' support queries, using advanced data tools for in-depth analysis to quickly identify and resolve issues, enhancing ML model development cycles.
Develop debugging scripts and documentation to automate and speed up responses, and provide actionable feedback to the engineering team.
Required Skills
1) Hands on experience(2-3) years on software programming with Python developing small or medium sized application. Ruby knowledge is add on and preferred.
2) Experience with at least one front end web technologies. PHP preferred.
3) Hands on experience(2-3) years with databases and Linux.
4) Relevant Application support / Dev support experience would be a plus.
5) Basic knowledge of AI integration with business applications is preferred.
Job Type: Full-time
Pay: $7, $8,000.00 per month
Experience:
- Front end web technologies: 1 year (Preferred)
- Python: 1 year (Preferred)
- Databases, Linux. : 1 year (Preferred)
- PHP: 1 year (Preferred)
Application Support
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Job Description
Responsibilities
- Provide day-to-day technical and operational support for .NET/Java applications and related systems.
- Troubleshoot, diagnose, and resolve incidents and user-reported issues in a timely manner as per agreed SLAs.
- Monitor application performance, conduct routine health checks, and ensure high system availability and reliability.
- Assist with system integrations, infrastructure maintenance, and production deployments (including outside office hours as needed).
- Collaborate with developers, testers, and infrastructure teams to escalate issues, deploy updates, and resolve bugs.
- Document support activities, maintain technical guides, and contribute to knowledge bases and runbooks.
- Perform root cause analysis, recommend improvements, and support patching and upgrades of software platforms (IIS, .NET Framework, etc.).
- Participate in standby and on-call support rotations for 24/7 production environments as required.
Requirements
- Bachelor's degree in Computer Science, IT, or related field.
- Proficiency in the .NET Framework, C#, ASP.NET, and Microsoft SQL Server.
- Experience with application servers (IIS), monitoring tools, and version control systems (Git, SVN).
- Strong analytical, troubleshooting, and customer service skills.
- Excellent communication skills and ability to work both independently and in teams.
- Experience in production support for enterprise-level applications is preferred.
Important Note:
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Important Note: If this requirement is not a match for you please refer to your friends.
Interested professionals can reach out to me for Confidential Discussion @
Best Regards,
Dilip Kumar Daga
Vice President - Strategic Accounts
Helius Technologies Pte Ltd
36, Robinson Road,#13-05, City House, Singapore
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Application Support
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Job Description:
DXC Technology - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission critical IT services that move the world. At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients.
Job Description:
We are looking for a proactive and dynamic professional to join our Application L2 support team to provide maintenance and support for a mission critical system.
Training & mentorship will be provided on SOPs, ITSM and usage of Monitoring & Investigation tools.
Roles and Responsibilities:
Provides day-to-day application support for reported production issues and resolve within the stipulated Service Level Agreement (SLA) as per classified severity; not limiting to the following:
Knowing and understanding the issue,
- Investigate and perform analysis to determine root cause(s),
- Provide corrective and preventive solution,
- If required, escalate case to L3 or technical support for further investigations,
- Ensure successful and timely completion of application batch jobs,
- Propose improvements to address recurring issues and
- Close monitoring gaps.
- Support implementation of changes in accordance with the standard operation procedures to ensure smooth rollouts / deployments,
- Identify opportunities for automation to minimize manual task and
- Provides 24 X 7 rotating 12 hours shift support
Requirements:
- Strong problem investigation and solving skills,
- Has an analytical mindset and able to understand business and functional concepts,
- Proactive and self-driven and able to work under pressure with a high sense of urgency,
- Basic knowledge of Java programming and has some hands-on coding experience,
- Possess SQL knowledge and able to construct basic SQL queries,
- Able to understand and grasp concepts of users' interfaces, client-server environment, web technology, operating systems (Unix & Windows), database and middleware,
- Ability to work effectively both independently & within a team,
- Good communication skills for interaction with both internal and external stakeholders of all levels (Internal teams, clients, external / other 3rd party vendors and management),
- Experience with writing scripts for automation will be an advantage and
- Experience working with IT ticketing systems will be an advantage.
Qualifications:
- Minimum Diploma in IT related discipline
- 1 year or more working experience in IT industry
Our culture and benefits: DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC
As an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;
- Extensive resources to support your onboarding and continual development including DXC University
• DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition - We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
- More time to do the things you love with flexible leave options, including purchased leave
- Take time to give back with charitable and emergency services volunteer days
- Well-being matters to us and our Employee Assistance Program is there to support you and your family.
How to apply & our commitment to you in return: If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.
In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.
We are an Equal Opportunity Employer: DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the 'bring your whole-self to work' philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.
Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Application Support
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Job Description
Mandatory Skills
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 5+ years of hands-on experience in Java/Micro Services J2EE application support or development.
- Good understanding of Java, Spring, REST APIs, and web services.
- Good knowledge of relational databases (e.g., Oracle, PostgreSQL).
- Experience with Linux/Unix commands and shell scripting.
- Strong analytical and problem-solving skills.
- Good verbal and written communication skills.
Key Responsibilities:
- Provide L2/L3 application support for Java-based applications used in banking operations.
- Troubleshoot and resolve application issues within agreed SLAs.
- Work closely with business users and technical teams to understand and resolve incidents.
- Perform basic SQL queries to investigate data-related issues.
- Document recurring issues and workarounds in the knowledge base.
- Support application deployment and change activities during scheduled releases.
- Escalate complex issues to senior engineers or development teams.
Application Support
Posted today
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Job Description
Mandatory Skills
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 5+ years of hands-on experience in Java/Micro Services J2EE application support or development.
- Good understanding of Java, Spring, REST APIs, and web services.
- Good knowledge of relational databases (e.g., Oracle, PostgreSQL).
- Experience with Linux/Unix commands and shell scripting.
- Strong analytical and problem-solving skills.
- Good verbal and written communication skills.