1,067 Application Support Specialists jobs in Singapore

We are seeking an experienced Application Support Specialist with strong expertise in Banking Applications, Production Support, and Change Management . The ideal candidate will bring proven experience in troubleshooting complex systems, managing incidents, leading change implementations, and ensuring high availability of business-critical applications.

Key Responsibilities:

• Provide L2/L3 production support for critical banking and payment applications, ensuring minimal downtime and quick issue resolution.
• Perform incident management, problem management, and change management in alignment with ITIL processes.
• Troubleshoot application, middleware, and database issues, performing root cause analysis and implementing preventive measures.
• Manage deployments, upgrades, patches, and configuration changes in banking/financial applications .
• Collaborate with vendors, business stakeholders, and internal teams for issue resolution, requirement gathering, and project implementation.
• Automate recurring operational tasks and optimize system performance.
• Monitor and support Internet/Mobile Banking, Client Services, and Payment applications across multiple environments.
• Lead and mentor support team members, ensuring adherence to SLAs and best practices.

Required Skills & Experience:

• 5 years of hands-on experience in Banking Application Support and Change Management .
• 10 years of overall IT experience in Production Support, System Analysis, and Application Management .
• Strong knowledge of Unix/Linux (commands & shell scripting) and Windows environments.
• Expertise with Middleware technologies (IBM MQ, ActiveMQ, JBOSS) and DevOps tools (Git, Jenkins, Docker).
• Database proficiency in DB2 and MariaDB .
• Experience with cloud platforms (AWS) and web/application servers (IBM WebSphere, WebLogic, Apache Tomcat).
• Strong analytical and problem-solving skills with ability to work under pressure in fast-paced environments.
• Excellent communication and interpersonal skills with proven team leadership experience.

Nice to Have:

• ITIL certification or equivalent knowledge of IT service management best practices.
• Knowledge of monitoring tools and automation frameworks.

Are you ready to take your IT career to the next level? We're seeking a talented Application Support Specialist to join our innovative team, where you'll become an expert in enterprise systems while working with cutting-edge technologies. No prior Oracle EBS experience? No problem – we'll train you

As our Application Support Specialist, you'll be the go-to expert ensuring our critical business applications run smoothly. Your day-to-day will include:

• Provide Level 2 technical support for Oracle EBS and our suite of in-house applications
• Investigate and resolve complex application issues escalated from Level 1 support
• Collaborate with cross-functional teams to implement solutions that enhance system performance
• Monitor application health and proactively identify potential issues before they impact users
• Document solutions and contribute to our growing knowledge base
• Participate in exciting implementation and upgrade projects
• Conduct user training sessions and create user-friendly guides

• Work with enterprise-level Oracle EBS modules (Finance, Supply Chain, HR, and more)
• Gain hands-on experience with multiple business-critical applications
• Direct impact on business operations and user productivity
• Exposure to both technical troubleshooting and business process optimization

• 5-7 years of IT experience (application support, system administration, or related fields)
• Strong analytical and problem-solving abilities
• Excellent communication skills – ability to translate technical concepts for non-technical users
• Experience with SQL and database querying
• Understanding of ITIL practices and incident management
• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)

• Oracle EBS experience (seriously, we'll provide comprehensive training)
• Knowledge of PL/SQL, Unix/Linux environments
• Experience with integration tools and APIs
  ITIL certification

Amazing Culture

• Collaborative, supportive team environment
• Regular team building activities and tech talks
• Innovation time – dedicate 10% of your time to learning new technologies
• Recognition programs for outstanding contributions

Unlike typical support roles, this position offers:

• Business Impact : Work directly with business stakeholders to drive real change
• Technical Diversity : Exposure to multiple applications and technologies, not just one system
• Project Involvement : Participate in implementation projects, not just BAU support
• No Ceiling : We promote from within – many of our leaders started in support roles

Apply now and start your journey to becoming an Application Support expert while working with a team that celebrates your success

ANTARES MANAGEMENT SERVICES PTE. LTD.

EA License No.: 25C3031

UEN: K

Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation. As the developer of the world's leading software AMOS, Swiss-AS manages successfully maintenance, engineering and logistics requirements of modern airlines. To strengthen our position at the forefront of this global market, we are looking for dedicated employees who would like to work in a fascinating international environment with more than 200 customers worldwide.

Tasks

• Offering first-level/second-level support to our customers
• Answering cases submitted to Swiss-AS via the AMOS online support tool
• Communicating with customers directly via e-mail or phone
• Interacting with other departments to resolve and clarify the customer case and determine the cause of the problem
• Selecting and explaining the best solution to solve the case
• Ensure follow-up on customer cases

Skills

• Be a team player, flexible, proactive, and able to work under pressure
• You are a highly motivated individual capable of working independently and taking ownership of tasks
• You have excellent communication skills and can interact with people from various technical backgrounds and cultures
• You are an expert troubleshooter with the ability to diagnose and resolve issues effectively
• Knowledge about the aviation industry and processes in aircraft maintenance
• AMOS knowledge
• Fluency in written and spoken English

Desirable

• Work experience as an AMOS Administrator is an advantage
• Experience with the AMOS Financial Management module or a strong background in financial processes is an advantage.
• SQL knowledge is an advantage

What we offer

• Working in an open and cooperative environment with a motivated and friendly team
• Hybrid work model
• Flight and travel discount
• Excellent working conditions in pleasant surroundings
• Good professional and personal development opportunities
• Highly appealing pension fund scheme/retirement savings plan
• An international work environment with people from around the globe

Workplace & Culture

This is the environment where your meaningful work impacts our customers, our communities and everyone who experiences AMOS. You develop technical skills, increase your knowledge about aviation and new technologies, meet different cultures, and always be yourself. Your work significantly impacts people's lives, technically and as human beings, and contributes to the formation of our future. In addition, you can be part of a fantastic multicultural and international team with a family spirit. We love to travel, laugh, work, be creative, play sports, and, last but not least, do our best work together.

• Provide L1, L2 and L3 (If needed) support for software applications
• Troubleshoot and resolve application-related issues
• Monitor application performance and system alerts
• Document support procedures and issue resolutions
• Collaborate with development and infrastructure teams
• Assist in application testing and deployment
• Train end-users on application functionality
• Escalate unresolved issues to the appropriate teams
• Maintain knowledge base and support documentation
• Participate in on-call support rotation

• Bachelor's degree in Computer Science, Information Technology, or related field
• 1+ years of experience in application support or IT helpdesk
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal abilities
• Experience with SQL and database management
• Familiarity with ITSM tools like ServiceNow or Jira
• Ability to work independently and in a team
• Knowledge of scripting languages is a plus
• Understanding of the software development lifecycle
• Customer-focused mindset

Are you ready to take your IT career to the next level? We're seeking a talented Application Support Specialist to join our innovative team, where you'll become an expert in enterprise systems while working with cutting-edge technologies. No prior Oracle EBS experience? No problem – we'll train you

As our Application Support Specialist, you'll be the go-to expert ensuring our critical business applications run smoothly. Your day-to-day will include:

• Provide Level 2 technical support for Oracle EBS and our suite of in-house applications
• Investigate and resolve complex application issues escalated from Level 1 support
• Collaborate with cross-functional teams to implement solutions that enhance system performance
• Monitor application health and proactively identify potential issues before they impact users
• Document solutions and contribute to our growing knowledge base
• Participate in exciting implementation and upgrade projects
• Conduct user training sessions and create user-friendly guides

• Work with enterprise-level Oracle EBS modules (Finance, Supply Chain, HR, and more)
• Gain hands-on experience with multiple business-critical applications
• Direct impact on business operations and user productivity
• Exposure to both technical troubleshooting and business process optimization

• 5-7 years of IT experience (application support, system administration, or related fields)
• Strong analytical and problem-solving abilities
• Excellent communication skills – ability to translate technical concepts for non-technical users
• Experience with SQL and database querying
• Understanding of ITIL practices and incident management
• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)

• Oracle EBS experience (seriously, we'll provide comprehensive training)
• Knowledge of PL/SQL, Unix/Linux environments
• Experience with integration tools and APIs
• ITIL certification

Amazing Culture

• Collaborative, supportive team environment
• Regular team building activities and tech talks
• Innovation time – dedicate 10% of your time to learning new technologies
• Recognition programs for outstanding contributions

Unlike typical support roles, this position offers:

• Business Impact: Work directly with business stakeholders to drive real change
• Technical Diversity: Exposure to multiple applications and technologies, not just one system
• Project Involvement: Participate in implementation projects, not just BAU support
• No Ceiling: We promote from within – many of our leaders started in support roles

Apply now and start your journey to becoming an Application Support expert while working with a team that celebrates your success

ANTARES MANAGEMENT SERVICES PTE. LTD.

EA License No.: 25C3031

UEN: K

Responsibilities

• Monitor, troubleshoot, and resolve production issues in a timely manner, ensuring minimal business impact.
• Conduct problem management to identify root causes and track long-term fixes.
• Perform capacity and performance management.
• Collaborate with development teams for onboarding new applications and upgrades.
• Provide support for internal and external audits.
• Manage stakeholder relationships, working with business and operations teams to track KPIs, prioritize defect fixes, and support service stability.

Required Skills & Experience

• 5+ years of IT experience in Production Support, ITIL practices, Release Support, or related areas.
• Strong communication skills (written and verbal) with the ability to establish credibility across technical teams.
• Technical expertise in Java/J2EE (Core Java, JDBC, EJB, Web Services), server-side technologies (SOAP/REST, XML/XSLT, MQ, Microservices, MuleSoft).
• Experience with middleware technologies such as IBM WebSphere MQ, JBoss, and MuleSoft.
• Solid knowledge of Unix/Linux and Windows operating systems with strong scripting ability.
• Hands-on experience with database technologies (Oracle, DB2, PL/SQL) and query optimization.
• Familiarity with event-driven and batch processes.
• Experience handling L1/L2/L3 production support responsibilities and using monitoring/scheduling tools.

Ikas International (Asia) Pte Ltd

"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R

We regret to inform you that only shortlisted candidates will be notified /contacted.

Application Support Specialist
About the Role:
We are looking for a dedicated
Application Support Specialist
to be the key point of contact for users facing issues with our internal applications. This role requires strong problem-solving skills, excellent customer service, and the ability to collaborate across departments to enhance user experience and improve operational efficiency.
Key Responsibilities:
User Support: Serve as the primary contact for users, providing timely assistance for application-related issues.
Customer Service: Ensure all user interactions are handled professionally, empathetically, and with a solution-oriented mindset.
Ticket Management: Log, prioritize, and track incidents in the ticketing system, ensuring timely resolution and follow-up.
Problem Solving: Analyze and troubleshoot complex issues, escalating when necessary to ensure prompt resolution.
User Training: Develop and conduct training sessions to enhance user proficiency with applications.
Documentation: Create and maintain comprehensive user guides, FAQs, and troubleshooting documentation.
Cross-Department Collaboration: Work closely with different teams to share insights and develop effective solutions.
Process Improvement: Continuously evaluate and refine support workflows to enhance efficiency and user experience.
What We’re Looking For:
Empathetic & Customer-Focused: A genuine passion for helping users and staying calm under pressure.
Team Player: Willingness to collaborate, assist, and contribute to team success.
Detail-Oriented: Meticulous in documenting incidents, troubleshooting steps, and resolutions.
Adaptable: Quick to learn and implement new technologies and processes.
Analytical Thinker: Able to identify patterns in recurring issues and suggest preventive measures.
Strong Communicator: Excellent active listening skills and the ability to explain technical concepts to non-technical users.
Key Requirements:
Diploma or Degree in IT, Business Management, or a related field.
2-3 years of experience in application support, IT helpdesk, or a similar role.
Strong interpersonal and communication skills.
Proactive, accountable, and able to prioritize tasks effectively.
Demonstrates integrity, adaptability, creativity, and a strong sense of ownership.
If you're passionate about solving problems, improving user experience, and working in a collaborative environment, we’d love to hear from you! Apply now and be part of our dynamic team.
Seniority level: Associate
Employment type: Full-time
Job function: Information Technology; Industries: Education
Location: Singapore, Singapore
#J-18808-Ljbffr

StarVision
is a home grown multi-national software Company with an established track record with MNCs as well as government agencies. We provide opportunities to aspiring individuals to explore and deploy his/her great ideas to an exciting and dynamic end user environment.
We are looking for individuals with strong entrepreneurial flair to join our collaborative team in exploring the new challenging environment in our digital landscape.
At
Starvision , we focus on mainstream mobile e-business solutions based on forefront technologies, workflow engine and web-based applications for the various industries. Competent, committed and innovative professionals with excellent drive and communication skills are welcome to be part of our team to grow together with us.
Job Description
Provide Pre-Sales and After Sales Supports on the Products developed by the Company
Provide Good Support and Training to Customers on the usage of Application Systems developed and Implemented by the Company
Provide Support and act as an Associate Consultant for the Implementation of Application Software System to new Customers.
Provide 1st line technical support, diagnosis of the problem reported by customer and fix issues if possible. Otherwise file Problem issues ticket with detailed descriptions for bugs fixing by developer.
Support team members in the continuous effort to enhance and upgrade existing Applications to support changes in the business environment
Monitor and troubleshoot deployed applications, ensuring high availability and reliability.
Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
Design, develop, and maintain applications using Mecwise low-code platforms
Write custom code within the low-code environment where necessary to extend functionality.
Assist in project management, product development, implementation, testing, support and maintenance of software applications
Meet performance (SMART) goals and objectives set by upper management
Report on the progress of goals and objectives
Monitor performance progress with management
Qualifications
Diploma,Higher NITEC or equivalent in Finance, Information technology, Computer Studies
Ability to respond rapidly and professionally to problems originating from customers
Possess strong analytical and problem solving skills with excellent communication skills
Ability to work independently with minimum supervision
Knowledge in Financial Accounting, MS .net or SQL environment an added advantage
#J-18808-Ljbffr

Good career progression

Near MRT

Attractive Bonuses

Job Description:

• Provide 24x7 production support, including incident management, root cause analysis, and resolution of application-related issues to minimize downtime.
• Collaborate with development, infrastructure, and DevOps teams to troubleshoot complex issues, support deployments, and optimize system performance.
  Maintain operational documentation, manage application monitoring tools, and ensure service level agreements (SLAs) are met consistently.

Requirements:

• At least a Diploma in Computer Science or related certifications.
• Hands-on experience with application monitoring, troubleshooting tools, and incident management processes in a 24x7 environment.
  Strong technical proficiency in Java/J2EE, Oracle (SQL/PLSQL), APIs (REST/SOAP), and familiarity with Unix/Linux environments and scripting.

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
  Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R