17 Singapore Airlines jobs in Singapore
Flight Operations Manager
Posted today
Job Viewed
Job Description
Responsibilities:
Reporting to the Services and Support Manager, you are responsible for supporting all activities related to flight operation services & support as well as to improve customers' flight expertise, operation safety standard and achieve high customer satisfaction for the Asia Pacific region. You will maximize opportunities for flight operation services to contribute to the company's overall services and support revenue.
You will be responsible for the following but not limited to:
- Develop and implement processes for the activities of flight operations following the lean philosophy and Embraer Excellence in Customer Experience.
- Promote and stimulate operators to participate in the annual EOC, EEOC and F2F meetings to streamline communication, and improve operators' knowledge and flight safety conditions.
- Support Embraer Air Safety Representative in issues related to Air Safety and Embraer produced aircrafts (ESOM Meetings and incident / accident investigation).
- Conduct new aircraft flight operation EIS (Entry Into Services) for the Asia Pacific region, assuring the accomplishment of contractual obligations related to flight operations support and services.
- Keep all the flight licenses and medical certificates updated (applicable for different authorities if necessary, e.g. ANAC, FAA and CAAC).
- Establish and develop good relationship with the various Civil Aviation Authorities to guarantee a healthy and safe operation environment.
- Develop a high level flight operation standard for operations and training of the Embraer products and services.
We are seeking to hire a professional with a Bachelor in Aviation, Engineering or related fields and has a valid Pilot License with Type Rating.
Requirements:
- Has at least 7 years of experience in flight operations, airlines, OEM pilot instructor or OEM flight operations engineer.
- Has Pilot-in-Command (PIC) experience for Embraer Products.
- Results and customer oriented.
- Able to build and maintain interpersonal relationships.
- Excellent communication skills.
- Availability for international travels (50%).
- Fluent in English.
- Proficient in Portuguese (for communication with Headquarters office in Brazil).
- Proficient in Microsoft Office.
Flight Operations Manager
Posted today
Job Viewed
Job Description
The Flight Operations Manager is responsible for overseeing and managing all aspects of flight operations to ensure safety, compliance, efficiency, and cost-effectiveness. This role involves coordinating flight crews, liaising with regulatory authorities, monitoring operational performance, and ensuring that all flights meet company and aviation regulatory standards.
Key Responsibilities:
- Oversee flight operations, ensure regulatory compliance and safety, manage crew and resources, team building and training.
- Plan, coordinate, and supervise all daily flight operations in accordance with the company's Standard Operating Procedures (SOPs) and regulatory requirements.
- Ensure proper flight scheduling, crew rostering, and aircraft allocation to optimize operational efficiency.
- Monitor flight progress, manage irregular operations, and implement contingency plans as required.
- Liaise with aviation authorities, airport operators, and other stakeholders to obtain operational approvals, slot allocations, and flight permits.
- Conduct pre-flight briefings, monitor in-flight operations, and lead post-flight debriefings.
- Oversee flight planning, operational approvals, permits, and procurement of flight-related supplies.
- Any other duties as assigned, including (but not limited to) tactical monitoring of flight planning variables, flight planning systems, or other projects.
Qualifications & Experience:
- Bachelor's degree in Aviation Management or equivalent experience.
- Minimum of 5 years' experience in flight operations, with at least 2 years in a supervisory role.
- Comfortable working with operational and technical documentation and procedures.
- Good oral and written communication skills in English and Mandarin.
- Comprehensive knowledge of aviation regulations and operational procedures (FAA, Cayman, San Marino preferred)
- Proven experience in managing pre-flight, in-flight, and post-flight operational activities, including dispatch, organization, and quality management
- Proficient in Microsoft Office (Excel, Word, PowerPoint) and flight planning/operational software.
- High attention to detail, strong leadership, excellent organizational skills, ability to multi-task, work independently, and make effective decisions under pressure.
- Singaporean or PR only.
Ability to Multitask
Technical Documentation
Aviation Regulations
Leadership
Microsoft Office
Aviation
Regulatory Compliance
Quality Management
Flight Planning
Procurement
Attention to Detail
Pressure
Aircraft
Team Building
Scheduling
Flight Operations Manager
Posted today
Job Viewed
Job Description
Embraer Asia Pacific is seeking to recruit a Flight Operations Manager for the Asia Pacific region.
Responsibilities:
Reporting to the Services and Support Manager, you are responsible for supporting all activities related to flight operation services & support as well as to improve customers' flight expertise, operation safety standard and achieve high customer satisfaction for the Asia Pacific region. You will maximize opportunities for flight operation services to contribute to the company's overall services and support revenue.
You will be responsible for the following but not limited to:
- Develop and implement processes for the activities of flight operations following the lean philosophy and Embraer Excellence in Customer Experience.
- Promote and stimulate operators to participate in the annual EOC, EEOC and F2F meetings to streamline communication, and improve operators' knowledge and flight safety conditions.
- Support Embraer Air Safety Representative in issues related to Air Safety and Embraer produced aircrafts (ESOM Meetings and incident / accident investigation).
- Conduct new aircraft flight operation EIS (Entry Into Services) for the Asia Pacific region, assuring the accomplishment of contractual obligations related to flight operations support and services.
- Keep all the flight licenses and medical certificates updated (applicable for different authorities if necessary, e.g. ANAC, FAA and CAAC).
- Establish and develop good relationship with the various Civil Aviation Authorities to guarantee a healthy and safe operation environment.
- Develop a high level flight operation standard for operations and training of the Embraer products and services.
Desired Skills and Experience
We are seeking to hire a professional with a Bachelor in Aviation, Engineering or related fields and has a valid Pilot License with Type Rating.
Requirements:
- Has at least 7 years of experience in flight operations, airlines, OEM pilot instructor or OEM flight operations engineer.
- Has Pilot-in-Command (PIC) experience for Embraer Products.
- Results and customer oriented.
- Able to build and maintain interpersonal relationships.
- Excellent communication skills.
- Availability for international travels (50%).
- Fluent in English.
- Proficient in Portuguese (for communication with Headquarters office in Brazil).
- Proficient in Microsoft Office.
Excellent Communication Skills
Microsoft Office
Aviation
Customer Experience
Flight Operations
Civil Aviation
Commercial Aviation
Flight Safety
Aircraft
Customer Oriented
Customer Service
Excellent Interpersonal Communication Skills
Type Rating
Flight Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Oversee flight operations, ensure regulatory compliance and safety, manage crew and resources, team building and training.
- Plan, coordinate, and supervise all daily flight operations in accordance with the company's Standard Operating Procedures (SOPs) and regulatory requirements.
- Ensure proper flight scheduling, crew rostering, and aircraft allocation to optimize operational efficiency.
- Monitor flight progress, manage irregular operations, and implement contingency plans as required.
- Liaise with aviation authorities, airport operators, and other stakeholders to obtain operational approvals, slot allocations, and flight permits.
- Conduct pre-flight briefings, monitor in-flight operations, and lead post-flight debriefings.
- Oversee flight planning, operational approvals, permits, and procurement of flight-related supplies.
- Any other duties as assigned, including (but not limited to) tactical monitoring of flight planning variables, flight planning systems, or other projects.
- Bachelor's degree in Aviation Management or equivalent experience.
- Minimum of 5 years' experience in flight operations, with at least 2 years in a supervisory role.
- Comfortable working with operational and technical documentation and procedures.
- Good oral and written communication skills in English and Mandarin.
- Comprehensive knowledge of aviation regulations and operational procedures (FAA, Cayman, San Marino preferred)
- Proven experience in managing pre-flight, in-flight, and post-flight operational activities, including dispatch, organization, and quality management
- Proficient in Microsoft Office (Excel, Word, PowerPoint) and flight planning/operational software.
- High attention to detail, strong leadership, excellent organizational skills, ability to multi-task, work independently, and make effective decisions under pressure.
- Singaporean or PR only.
Flight Operations Manager
Posted 9 days ago
Job Viewed
Job Description
The Flight Operations Manager is responsible for overseeing and managing all aspects of flight operations to ensure safety, compliance, efficiency, and cost-effectiveness. This role involves coordinating flight crews, liaising with regulatory authorities, monitoring operational performance, and ensuring that all flights meet company and aviation regulatory standards.
Key Responsibilities:
- Oversee flight operations, ensure regulatory compliance and safety, manage crew and resources, team building and training.
- Plan, coordinate, and supervise all daily flight operations in accordance with the company’s Standard Operating Procedures (SOPs) and regulatory requirements.
- Ensure proper flight scheduling, crew rostering, and aircraft allocation to optimize operational efficiency.
- Monitor flight progress, manage irregular operations, and implement contingency plans as required.
- Liaise with aviation authorities, airport operators, and other stakeholders to obtain operational approvals, slot allocations, and flight permits.
- Conduct pre-flight briefings, monitor in-flight operations, and lead post-flight debriefings.
- Oversee flight planning, operational approvals, permits, and procurement of flight-related supplies.
- Any other duties as assigned, including (but not limited to) tactical monitoring of flight planning variables, flight planning systems, or other projects.
Qualifications & Experience:
- Bachelor’s degree in Aviation Management or equivalent experience.
- Minimum of 5 years’ experience in flight operations, with at least 2 years in a supervisory role.
- Comfortable working with operational and technical documentation and procedures.
- Good oral and written communication skills in English and Mandarin.
- Comprehensive knowledge of aviation regulations and operational procedures (FAA, Cayman, San Marino preferred)
- Proven experience in managing pre-flight, in-flight, and post-flight operational activities, including dispatch, organization, and quality management
- Proficient in Microsoft Office (Excel, Word, PowerPoint) and flight planning/operational software.
- High attention to detail, strong leadership, excellent organizational skills, ability to multi-task, work independently, and make effective decisions under pressure.
- Singaporean or PR only.
Flight Operations Support Specialist
Posted today
Job Viewed
Job Description
Job Title: Flight Operations Support Specialist
">- This is a part-time contract position based in Singapore.
- The successful candidate will be responsible for managing inventory of mobile devices, housekeeping of devices and related accessories, attending to crew queries, performing administrative duties, handling device administration, and supporting the dissemination of eMemos and updated e-documents/notifications to crew.
- Able to work independently in a fast-paced environment with minimal supervision.
Key Responsibilities:
">Flight Operations Team Leader, Singapore
Posted 16 days ago
Job Viewed
Job Description
Job Title: Flight Operations Team Leader
About Us
Founded in 2018, Skyports is at the forefront of the Advanced Air Mobility revolution, developing and operating cutting-edge infrastructure for electric air taxis and leveraging drone technology to transform business operations across industries.
Our business is split into two key areas:
- Skyports Drone Services uses drones to streamline logistics, capture data, and enhance operational efficiency, with a focus on rural deliveries, surveying, surveillance, and maritime services.
- Skyports Infrastructure plays a vital role in the Urban Air Mobility ecosystem, designing, building, owning, and operating vertiports that enable eVTOL operators to take off and land in cities around the world.
With our presence in this dynamic, high-growth industry, there has never been a more exciting time to be part of our mission to reshape the future of air mobility.
The Role
As a Team Leader at Skyports, you will play a crucial role in our flight operations team. You will be responsible for operating our advanced drone systems for various services, including drone delivery, surveying, and surveillance. Your expertise in remote piloting, adherence to aviation regulations, and commitment to safety will contribute to the successful execution of our missions. You will collaborate closely with cross-functional teams, contribute to the development of operational procedures, and provide valuable insights and recommendations based on post-flight analysis.
Responsibilities
- Operational Management and Safety Oversight
a) Accountability for Team Output: Ensure the highest standards of safety and performance in training and operations
b) Team Readiness: Confirm that all team members are fully trained, qualified, and ready for their tasks
c) Equipment and Gear: Ensure team members are properly equipped for tasks in varying conditions
- Operational Planning and Execution
a) Flight Planning: Execute detailed flight planning based on Skyports’ best practises and aircraft documentation
b) Infrastructure Oversight: Supervise the setup and safety of Takeoff and Landing Points (TOLPs), assigning Hub Operator (HO) leads to each
c) Weather Briefings: Conduct daily meteorological briefings to inform the team of environmental conditions
d) Team Brief: Conduct daily (start and end of day) pre-deployment and operational briefs
- Maintenance and Technical Assurance
a) Fleet Serviceability: Oversee aircraft airworthiness, ensuring maintenance meets Skyports standards
b) Maintenance Supervision: Direct maintenance activities, up to levels 1 and 2, if qualified
- Documentation and Compliance
a) Record Keeping: Maintain accurate operational records on platforms like Centrik, ensuring timely compliance with documentation protocols
b) Regulatory Adherence: Enforce strict adherence to Standard Operating Procedures (SOPs), aviation regulations, and laws
- Communication and Reporting
a) Communication Protocols: Manage team communication channels for effectiveness and proper use
b) Incident Reporting: Oversee the prompt submission of occurrence reports by team members
- Resource and Fatigue Management
a) Resource Planning: Manage team resource allocation for optimal utilisation and to prevent overextension
b) Fatigue Monitoring: Monitor team fatigue levels and human factors to ensure overall well-being
- Operational Competency
a) Personal Proficiency: Maintain currency and competency on at least one Unmanned Aerial System (UAS) platform
b) Operational Familiarity: Stay familiar with all operational areas to be ready to act as a qualified remote pilot
- Visitor Management and Briefing
a) Visitor Induction: Provide comprehensive safety briefings to visitors, outlining operational hazards and emergency procedures
Qualifications
- Regulatory Certifications
a) Hold a valid Unmanned Aircraft Pilot License (UAPL) Multi-rotor, up to 25kg
b) Familiarity with Singapore Air Navigation Order (ANO) and CAAS UAS regulatory requirements
- Technical Competency
a) Proficiency in flight planning tools, mission software, and UAS platforms used by the organisation
b) Familiarity with basic maintenance procedures, fleet documentation, and airworthiness assurance
- Operational Readiness
a) Ability to manage end-to-end field operations, including TOLP setup, crew briefings, and stakeholder communication
b) Capable of responding to in-field issues, making real-time decisions, and managing unforeseen disruptions
- Soft Skills
a) Ability to monitor fatigue, manage resources and maintain team morale and cohesion
b) Effective communication skills, both written and verbal, to collaborate with internal teams and clients
c) Self-motivated with a keen eye for detail and a commitment to delivering exceptional results
d) Excellent problem-solving skills and the ability to make quick decisions in dynamic situations
- Others
a) Hold a valid Class 3 driver’s license
- Minimum of 3-5 years of experience in UAS operations, with strong record of safety and effective deployments
- Prior experience in tea leadership or supervisory roles in drone operations or aviation-related environments
- Demonstrate experience in mission planning, risk assessment, Concept of Operations (ConOps) development and safety management
- Flexibility to travel domestically and internationally for up to 8 weeks at a time to conduct on-site operations or training
- Familiarity with flight operations management platforms
Summary
The Team Leader is responsible for the overall safety, performance, and readiness of their team during training and operations, including all personnel and equipment both in the air and on the ground. This role oversees flight and operational planning, ensures team competency and equipment preparedness, and maintains strict compliance with safety protocols, SOPs, and aviation regulations.
The Team Leader is also expected to manage stakeholders on-site, respond to operational challenges with sound judgment, and ensure clear communication throughout. Additional responsibilities include maintenance oversight, resource allocation, fatigue monitoring, documentation, and maintaining proficiency on at least one UAS platform. This role is critical to ensuring mission success, stakeholder confidence, and operational integrity.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in an innovative and growing industry.
- A collaborative and dynamic work environment with ample opportunities for professional development.
- Flexible working arrangements and a supportive team culture.
How to Apply:
If you’re passionate about drones and keen to be part of a pioneering company that is changing the future of transportation, we would love to hear from you. Please submit your CV and a cover letter outlining your experience and why you’re a great fit for this role.
Skyports is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Flight Operations Team Leader, Singapore
Posted 16 days ago
Job Viewed
Job Description
Job Title: Flight Operations Team Leader
About Us
Founded in 2018, Skyports is at the forefront of the Advanced Air Mobility revolution, developing and operating cutting-edge infrastructure for electric air taxis and leveraging drone technology to transform business operations across industries.
Our business is split into two key areas:
- Skyports Drone Services uses drones to streamline logistics, capture data, and enhance operational efficiency, with a focus on rural deliveries, surveying, surveillance, and maritime services.
- Skyports Infrastructure plays a vital role in the Urban Air Mobility ecosystem, designing, building, owning, and operating vertiports that enable eVTOL operators to take off and land in cities around the world.
With our presence in this dynamic, high-growth industry, there has never been a more exciting time to be part of our mission to reshape the future of air mobility.
The Role
As a Team Leader at Skyports, you will play a crucial role in our flight operations team. You will be responsible for operating our advanced drone systems for various services, including drone delivery, surveying, and surveillance. Your expertise in remote piloting, adherence to aviation regulations, and commitment to safety will contribute to the successful execution of our missions. You will collaborate closely with cross-functional teams, contribute to the development of operational procedures, and provide valuable insights and recommendations based on post-flight analysis.
Responsibilities
- Operational Management and Safety Oversight
a) Accountability for Team Output: Ensure the highest standards of safety and performance in training and operations
b) Team Readiness: Confirm that all team members are fully trained, qualified, and ready for their tasks
c) Equipment and Gear: Ensure team members are properly equipped for tasks in varying conditions
- Operational Planning and Execution
a) Flight Planning: Execute detailed flight planning based on Skyports’ best practises and aircraft documentation
b) Infrastructure Oversight: Supervise the setup and safety of Takeoff and Landing Points (TOLPs), assigning Hub Operator (HO) leads to each
c) Weather Briefings: Conduct daily meteorological briefings to inform the team of environmental conditions
d) Team Brief: Conduct daily (start and end of day) pre-deployment and operational briefs
- Maintenance and Technical Assurance
a) Fleet Serviceability: Oversee aircraft airworthiness, ensuring maintenance meets Skyports standards
b) Maintenance Supervision: Direct maintenance activities, up to levels 1 and 2, if qualified
- Documentation and Compliance
a) Record Keeping: Maintain accurate operational records on platforms like Centrik, ensuring timely compliance with documentation protocols
b) Regulatory Adherence: Enforce strict adherence to Standard Operating Procedures (SOPs), aviation regulations, and laws
- Communication and Reporting
a) Communication Protocols: Manage team communication channels for effectiveness and proper use
b) Incident Reporting: Oversee the prompt submission of occurrence reports by team members
- Resource and Fatigue Management
a) Resource Planning: Manage team resource allocation for optimal utilisation and to prevent overextension
b) Fatigue Monitoring: Monitor team fatigue levels and human factors to ensure overall well-being
- Operational Competency
a) Personal Proficiency: Maintain currency and competency on at least one Unmanned Aerial System (UAS) platform
b) Operational Familiarity: Stay familiar with all operational areas to be ready to act as a qualified remote pilot
- Visitor Management and Briefing
a) Visitor Induction: Provide comprehensive safety briefings to visitors, outlining operational hazards and emergency procedures
Qualifications
- Regulatory Certifications
a) Hold a valid Unmanned Aircraft Pilot License (UAPL) Multi-rotor, up to 25kg
b) Familiarity with Singapore Air Navigation Order (ANO) and CAAS UAS regulatory requirements
- Technical Competency
a) Proficiency in flight planning tools, mission software, and UAS platforms used by the organisation
b) Familiarity with basic maintenance procedures, fleet documentation, and airworthiness assurance
- Operational Readiness
a) Ability to manage end-to-end field operations, including TOLP setup, crew briefings, and stakeholder communication
b) Capable of responding to in-field issues, making real-time decisions, and managing unforeseen disruptions
- Soft Skills
a) Ability to monitor fatigue, manage resources and maintain team morale and cohesion
b) Effective communication skills, both written and verbal, to collaborate with internal teams and clients
c) Self-motivated with a keen eye for detail and a commitment to delivering exceptional results
d) Excellent problem-solving skills and the ability to make quick decisions in dynamic situations
- Others
a) Hold a valid Class 3 driver’s license
- Minimum of 3-5 years of experience in UAS operations, with strong record of safety and effective deployments
- Prior experience in tea leadership or supervisory roles in drone operations or aviation-related environments
- Demonstrate experience in mission planning, risk assessment, Concept of Operations (ConOps) development and safety management
- Flexibility to travel domestically and internationally for up to 8 weeks at a time to conduct on-site operations or training
- Familiarity with flight operations management platforms
Summary
The Team Leader is responsible for the overall safety, performance, and readiness of their team during training and operations, including all personnel and equipment both in the air and on the ground. This role oversees flight and operational planning, ensures team competency and equipment preparedness, and maintains strict compliance with safety protocols, SOPs, and aviation regulations.
The Team Leader is also expected to manage stakeholders on-site, respond to operational challenges with sound judgment, and ensure clear communication throughout. Additional responsibilities include maintenance oversight, resource allocation, fatigue monitoring, documentation, and maintaining proficiency on at least one UAS platform. This role is critical to ensuring mission success, stakeholder confidence, and operational integrity.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in an innovative and growing industry.
- A collaborative and dynamic work environment with ample opportunities for professional development.
- Flexible working arrangements and a supportive team culture.
How to Apply:
If you’re passionate about drones and keen to be part of a pioneering company that is changing the future of transportation, we would love to hear from you. Please submit your CV and a cover letter outlining your experience and why you’re a great fit for this role.
Skyports is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-LjbffrCustomer Service Agent (Flight Operations)
Posted 8 days ago
Job Viewed
Job Description
Your Opportunity to Shine
As a Customer Service Agent , you'll be the friendly face passengers and crew rely on throughout their journey at our Jet Aviation FBO. From arrival to departure, you'll be the go-to person for service requests, questions, feedback, and everything in between — ensuring every experience is smooth, welcoming, and professional.
If you're ready to be part of a team that keeps things running smoothly on the ground, we’d love to hear from you!
What You’ll Be Doing as a Customer Service Agent:
Provide the best possible levels of service to our customers in a welcoming, friendly and respectful manner – make the customer feel at home
Increase customer satisfaction by understanding their needs and by responding to inquiries and complaints promptly, fairly and efficiently
Provide product and service information to customers and identify upselling opportunities to maintain and increase income streams from customer relationships
Recommend and implement programs to support customer needs
Attend to handling requests, carry out pre-flight and post-flight administrative tasks and assist flight crews and customers with various service requirements
Participate in the Safety & Quality Management System in accordance to the safety and quality policy and be pro-actively involved in a positive safety culture environment
Identify and report potential hazards and near misses as well as occurrences as required by the reporting system
What You’ll Bring to the Team:
A High School Diploma, GED, or equivalent qualification
A valid Class 3 driver’s license and confidence behind the wheel
Strong English skills (B2 level or equivalent) to communicate clearly and professionally
Great people skills — friendly, courteous, and customer-focused
Flexibility to work shifts and adapt to a dynamic schedule
A calm, can-do attitude under pressure and in fast-paced situations
Previous experience in aviation or hospitality is a big plus — but not a must
A team-first mindset with a passion for delivering excellent service
Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)
Why Jet?
Attractive salary along with a full suite of employee benefits
Grow your career in a fast-paced, multinational work environment
A collaborative team that fosters creativity and proactive problem-solving
Flight Operations Team Leader, Singapore
Posted today
Job Viewed
Job Description
Flight Operations Team Leader, Singapore
Job Title: Flight Operations Team Leader
About Us
Founded in 2018, Skyports is at the forefront of the Advanced Air Mobility revolution, developing and operating cutting-edge infrastructure for electric air taxis and leveraging drone technology to transform business operations across industries.
Our business is split into two key areas:
- Skyports Drone Services uses drones to streamline logistics, capture data, and enhance operational efficiency, with a focus on rural deliveries, surveying, surveillance, and maritime services.
- Skyports Infrastructure plays a vital role in the Urban Air Mobility ecosystem, designing, building, owning, and operating vertiports that enable eVTOL operators to take off and land in cities around the world.
With our presence in this dynamic, high-growth industry, there has never been a more exciting time to be part of our mission to reshape the future of air mobility.
The Role
As a Team Leader at Skyports, you will play a crucial role in our flight operations team. You will be responsible for operating our advanced drone systems for various services, including drone delivery, surveying, and surveillance. Your expertise in remote piloting, adherence to aviation regulations, and commitment to safety will contribute to the successful execution of our missions. You will collaborate closely with cross-functional teams, contribute to the development of operational procedures, and provide valuable insights and recommendations based on post-flight analysis.
Responsibilities
- Operational Management and Safety Oversight
a) Accountability for Team Output: Ensure the highest standards of safety and performance in training and operations
b) Team Readiness: Confirm that all team members are fully trained, qualified, and ready for their tasks
c) Equipment and Gear: Ensure team members are properly equipped for tasks in varying conditions
- Operational Planning and Execution
a) Flight Planning: Execute detailed flight planning based on Skyports’ best practises and aircraft documentation
b) Infrastructure Oversight: Supervise the setup and safety of Takeoff and Landing Points (TOLPs), assigning Hub Operator (HO) leads to each
c) Weather Briefings: Conduct daily meteorological briefings to inform the team of environmental conditions
d) Team Brief: Conduct daily (start and end of day) pre-deployment and operational briefs
- Maintenance and Technical Assurance
a) Fleet Serviceability: Oversee aircraft airworthiness, ensuring maintenance meets Skyports standards
b) Maintenance Supervision: Direct maintenance activities, up to levels 1 and 2, if qualified
- Documentation and Compliance
a) Record Keeping: Maintain accurate operational records on platforms like Centrik, ensuring timely compliance with documentation protocols
b) Regulatory Adherence: Enforce strict adherence to Standard Operating Procedures (SOPs), aviation regulations, and laws
- Communication and Reporting
a) Communication Protocols: Manage team communication channels for effectiveness and proper use
b) Incident Reporting: Oversee the prompt submission of occurrence reports by team members
- Resource and Fatigue Management
a) Resource Planning: Manage team resource allocation for optimal utilisation and to prevent overextension
b) Fatigue Monitoring: Monitor team fatigue levels and human factors to ensure overall well-being
- Operational Competency
a) Personal Proficiency: Maintain currency and competency on at least one Unmanned Aerial System (UAS) platform
b) Operational Familiarity: Stay familiar with all operational areas to be ready to act as a qualified remote pilot
- Visitor Management and Briefing
a) Visitor Induction: Provide comprehensive safety briefings to visitors, outlining operational hazards and emergency procedures
Qualifications
- Regulatory Certifications
a) Hold a valid Unmanned Aircraft Pilot License (UAPL) Multi-rotor, up to 25kg
b) Familiarity with Singapore Air Navigation Order (ANO) and CAAS UAS regulatory requirements
- Technical Competency
a) Proficiency in flight planning tools, mission software, and UAS platforms used by the organisation
b) Familiarity with basic maintenance procedures, fleet documentation, and airworthiness assurance
- Operational Readiness
a) Ability to manage end-to-end field operations, including TOLP setup, crew briefings, and stakeholder communication
b) Capable of responding to in-field issues, making real-time decisions, and managing unforeseen disruptions
- Soft Skills
a) Ability to monitor fatigue, manage resources and maintain team morale and cohesion
b) Effective communication skills, both written and verbal, to collaborate with internal teams and clients
c) Self-motivated with a keen eye for detail and a commitment to delivering exceptional results
d) Excellent problem-solving skills and the ability to make quick decisions in dynamic situations
- Others
a) Hold a valid Class 3 driver’s license
- Minimum of 3-5 years of experience in UAS operations, with strong record of safety and effective deployments
- Prior experience in tea leadership or supervisory roles in drone operations or aviation-related environments
- Demonstrate experience in mission planning, risk assessment, Concept of Operations (ConOps) development and safety management
- Flexibility to travel domestically and internationally for up to 8 weeks at a time to conduct on-site operations or training
- Familiarity with flight operations management platforms
Summary
The Team Leader is responsible for the overall safety, performance, and readiness of their team during training and operations, including all personnel and equipment both in the air and on the ground. This role oversees flight and operational planning, ensures team competency and equipment preparedness, and maintains strict compliance with safety protocols, SOPs, and aviation regulations.
The Team Leader is also expected to manage stakeholders on-site, respond to operational challenges with sound judgment, and ensure clear communication throughout. Additional responsibilities include maintenance oversight, resource allocation, fatigue monitoring, documentation, and maintaining proficiency on at least one UAS platform. This role is critical to ensuring mission success, stakeholder confidence, and operational integrity.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in an innovative and growing industry.
- A collaborative and dynamic work environment with ample opportunities for professional development.
- Flexible working arrangements and a supportive team culture.
How to Apply:
If you’re passionate about drones and keen to be part of a pioneering company that is changing the future of transportation, we would love to hear from you. Please submit your CV and a cover letter outlining your experience and why you’re a great fit for this role.
Skyports is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr