3,777 Help Desk Support jobs in Singapore
Help Desk Support Engineer
Posted today
Job Viewed
Job Description
Job Description & RequirementsTechnical support for notebooks and desktops (Dell, Lenovo, HP and Apple Devices)
nstall, configure and support all Microsoft Windows and Apple MacOS user operating systems.
stall. Configure and support Microsoft 365 software and Services.
stall, configure and support 3rd party software.
tend to all Information Technology Service Management (ITSM) tickets and resolve them, with SLA.
Submit ITSM tickets for all support tasks
Job RequirementNA
Job Overview- Date Posted
September 2, 2025
- Location
Islandwide
- Offered Salary:
$3150 - $3150 / month
- Experience
1
- Qualification
Diploma
- Position Level
Executive
- Number Of Vacancies
4
WSH Experts Pte LtdHelp Desk support officer
Posted today
Job Viewed
Job Description
Application Support
• Install other 3-party applications upon request.
• Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRIQ Ticketing, etc.
• Making support request to issues related to Microsoft Office 365 platform.
• Microsoft Office Apps Issues, e.g. OneDrive access issues, etc.
• Escalation to L2 Support.
General Support
Fault reporting: Laptop, Printer, Keyboard, Mouse, Headset, etc.
Printer Related Support: Install, Configure, Escalate to Vendor.
• Monthly Random Laptop Checks.
• User Administration: Staff On-boarding, Staff Off- boarding, Password Reset, Group email, Microsoft Admin Portal, Entra Admin Center, Intune, Azure AD, etc.
• Corporate SIM Card assignment, maintain Mobile number listing.
Network Support
• Fault reporting: VPN, Internet Connection.
• Fortigate Maintenance and Support, e.g. Firmware upgrade, Policy settings, Virtual Private Network
(VPN) Password reset and token issuance, domain blacklisting and whitelisting, etc.
Meraki Device Admin, device whitelisting, blacklisting, etc.
• Sophos Central Admin, Device and user group assignment, etc.
Ruckus Admin, reset Ruckus APs, adjust settings,
etc.
• Cisco Email System support, e.g. Blacklist or whitelist domain, Email tracing, Email policies settings, etc.
Cybersecurity Support
Help Desk Support Officer
Send Staff Advisory.
• Create KnowBe4 User.
• Daily Firewall Security Checks.
• Daily Sign-In Checks.
3CX Support
• Assign extension, install and configure 3CX app, maintain extension listing etc.
b) Asset Management:
Asset Issuance, Loan Issuance, Track and maintain asset listings.
To assist in stock-taking exercise, if required. Hardware vendor liaising and coordination for Return Merchandise Authorization (RMA) and Warranty.
c) Service Progress Reports:
• Daily Sign-In Logs Report.
• Daily Firewall Security Checks Report.
• Daily Helpdesk Ticket Report.
• Weekly Helpdesk Ticket Report.
• Monthly Helpdesk Ticket Report.
• Monthly Open Pending Requests Report by Assigned Digital Information Technology (DIT) Staff.
Yearly User Licensing Report.
• Ad-hoc request, e.g. Office 365 User List and Information, User Access Management Report.
• Monthly First Response Time Report (Amount of time between a support ticket submission and the first response from helpdesk).
Help Desk Support Officer
Posted today
Job Viewed
Job Description
Job Responsibilities
Application Support
• Install other 3-party applications upon request.
• Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRIQ Ticketing, etc.
• Making support request to issues related to Microsoft Office 365 platform.
• Microsoft Office Apps Issues, e.g. OneDrive access issues, etc.
• Escalation to L2 Support.
General Support
Fault reporting: Laptop, Printer, Keyboard, Mouse, Headset, etc.
Printer Related Support: Install, Configure, Escalate to Vendor.
• Monthly Random Laptop Checks.
• User Administration: Staff On-boarding, Staff Off- boarding, Password Reset, Group email, Microsoft Admin Portal, Entra Admin Center, Intune, Azure AD, etc.
• Corporate SIM Card assignment, maintain Mobile number listing.
Network Support
• Fault reporting: VPN, Internet Connection.
• Fortigate Maintenance and Support, e.g. Firmware upgrade, Policy settings, Virtual Private Network
(VPN) Password reset and token issuance, domain blacklisting and whitelisting, etc.
Meraki Device Admin, device whitelisting, blacklisting, etc.
• Sophos Central Admin, Device and user group assignment, etc.
Ruckus Admin, reset Ruckus APs, adjust settings,
etc.
• Cisco Email System support, e.g. Blacklist or whitelist domain, Email tracing, Email policies settings, etc.
Cybersecurity Support
Help Desk Support Officer
Send Staff Advisory.
• Create KnowBe4 User.
• Daily Firewall Security Checks.
• Daily Sign-In Checks.
3CX Support
• Assign extension, install and configure 3CX app, maintain extension listing etc.
b) Asset Management:
Asset Issuance, Loan Issuance, Track and maintain asset listings.
To assist in stock-taking exercise, if required. Hardware vendor liaising and coordination for Return Merchandise Authorization (RMA) and Warranty.
c) Service Progress Reports:
• Daily Sign-In Logs Report.
• Daily Firewall Security Checks Report.
• Daily Helpdesk Ticket Report.
• Weekly Helpdesk Ticket Report.
• Monthly Helpdesk Ticket Report.
• Monthly Open Pending Requests Report by Assigned Digital Information Technology (DIT) Staff.
Yearly User Licensing Report.
• Ad-hoc request, e.g. Office 365 User List and Information, User Access Management Report.
• Monthly First Response Time Report (Amount of time between a support ticket submission and the first response from helpdesk).
Help Desk Support Specialist
Posted today
Job Viewed
Job Description
We are seeking a highly skilled Customer Service Officer to join our team.
The successful candidate will provide excellent customer support for calls and walk-ins, promoting products and spare parts. He/She will schedule daily services and repairs for technicians, collect service fees, track unpaid bills, and follow up on payments.
Key Responsibilities:
- Provide exceptional customer experience through phone, email, and in-person interactions.
- Promote products and spare parts to customers.
- Schedule daily services and repairs for technicians.
- Collect service fees and track unpaid bills.
- Follow up on payments.
Requirements:
- Minimum NITEC in any field or equivalent.
- 1-2 years of experience in customer service or a call centre.
- Good interpersonal and communication skills.
We offer a competitive salary package, opportunities for career growth and professional development, and a dynamic work environment.
As a Customer Service Officer, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.
Join us today and take the first step towards a rewarding career in customer service!
Help Desk Support Officer, Mandai
Posted today
Job Viewed
Job Description
Job Responsibilities
Application Support
• Install other 3-party applications upon request.
• Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRIQ Ticketing, etc.
• Making support request to issues related to Microsoft Office 365 platform.
Microsoft Office Apps Issues, e.g. OneDrive access issues, etc.
Escalation to L2 Support.
General Support
Fault reporting: Laptop, Printer, Keyboard, Mouse, Headset, etc.
Printer Related Support: Install, Configure, Escalate to Vendor.
Monthly Random Laptop Checks.
User Administration: Staff On-boarding, Staff Off- boarding, Password Reset, Group email, Microsoft Admin Portal, Entra Admin Center, Intune, Azure AD, etc.
Corporate SIM Card assignment, maintain Mobile number listing.
Network Support
Fault reporting: VPN, Internet Connection.
Fortigate Maintenance and Support, e.g. Firmware upgrade, Policy settings, Virtual Private Network
(VPN) Password reset and token issuance, domain blacklisting and whitelisting, etc.
Meraki Device Admin, device whitelisting, blacklisting, etc.
- Sophos Central Admin, Device and user group assignment, etc.
Ruckus Admin, reset Ruckus APs, adjust settings,
etc.
- Cisco Email System support, e.g. Blacklist or whitelist domain, Email tracing, Email policies settings, etc.
Cybersecurity Support
Help Desk Support Officer
Send Staff Advisory.
Create KnowBe4 User.
Daily Firewall Security Checks.
Daily Sign-In Checks.
3CX Support
- Assign extension, install and configure 3CX app, maintain extension listing etc.
b) Asset Management:
Asset Issuance, Loan Issuance, Track and maintain asset listings.
To assist in stock-taking exercise, if required. Hardware vendor liaising and coordination for Return Merchandise Authorization (RMA) and Warranty.
c) Service Progress Reports:
Daily Sign-In Logs Report.
Daily Firewall Security Checks Report.
Daily Helpdesk Ticket Report.
Weekly Helpdesk Ticket Report.
Monthly Helpdesk Ticket Report.
Monthly Open Pending Requests Report by Assigned Digital Information Technology (DIT) Staff.
Yearly User Licensing Report.
Ad-hoc request, e.g. Office 365 User List and Information, User Access Management Report.
Monthly First Response Time Report (Amount of time between a support ticket submission and the first response from helpdesk).
NA
Job Overview- Date Posted
September 16, 2025
- Location
Islandwide
- Offered Salary:
$3100 - $3200 / month
- Experience
1
- Qualification
Diploma
- Position Level
Executive
- Number Of Vacancies
4
WSH Experts Pte LtdHelp Desk Support Officer,Mandai
Posted today
Job Viewed
Job Description
Job Description & Requirements
Job Responsibilities
Application Support
- Install other 3-party applications upon request. Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRIQ Ticketing, etc. Making support request to issues related to Microsoft Office 365 platform.
- Microsoft Office Apps Issues, e.g. OneDrive access issues, etc.
- Escalation to L2 Support.
General Support
Fault reporting: Laptop, Printer, Keyboard, Mouse, Headset, etc.
Printer Related Support: Install, Configure, Escalate to Vendor.
- Monthly Random Laptop Checks.
- User Administration: Staff On-boarding, Staff Off- boarding, Password Reset, Group email, Microsoft Admin Portal, Entra Admin Center, Intune, Azure AD, etc.
- Corporate SIM Card assignment, maintain Mobile number listing.
Network Support
- Fault reporting: VPN, Internet Connection.
- Fortigate Maintenance and Support, e.g. Firmware upgrade, Policy settings, Virtual Private Network
(VPN) Password reset and token issuance, domain blacklisting and whitelisting, etc.
Meraki Device Admin, device whitelisting, blacklisting, etc.
- Sophos Central Admin, Device and user group assignment, etc.
Ruckus Admin, reset Ruckus APs, adjust settings,
etc.
- Cisco Email System support, e.g. Blacklist or whitelist domain, Email tracing, Email policies settings, etc.
Cybersecurity Support
Help Desk Support Officer
Send Staff Advisory.
- Create KnowBe4 User.
- Daily Firewall Security Checks.
- Daily Sign-In Checks.
3CX Support
- Assign extension, install and configure 3CX app, maintain extension listing etc.
b) Asset Management:
Asset Issuance, Loan Issuance, Track and maintain asset listings.
To assist in stock-taking exercise, if required. Hardware vendor liaising and coordination for Return Merchandise Authorization (RMA) and Warranty.
c) Service Progress Reports:
- Daily Sign-In Logs Report.
- Daily Firewall Security Checks Report.
- Daily Helpdesk Ticket Report.
- Weekly Helpdesk Ticket Report.
- Monthly Helpdesk Ticket Report.
- Monthly Open Pending Requests Report by Assigned Digital Information Technology (DIT) Staff.
Yearly User Licensing Report.
- Ad-hoc request, e.g. Office 365 User List and Information, User Access Management Report.
- Monthly First Response Time Report (Amount of time between a support ticket submission and the first response from helpdesk).
Job Type: Full-time
Pay: $3, $3,200.00 per month
Work Location: In person
Help Desk Support Officer,Mandai
Posted 5 days ago
Job Viewed
Job Description
Job Responsibilities
Application Support
• Install other 3-party applications upon request. • Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRIQ Ticketing, etc. • Making support request to issues related to Microsoft Office 365 platform.
• Microsoft Office Apps Issues, e.g. OneDrive access issues, etc.
• Escalation to L2 Support.
General Support
Fault reporting: Laptop, Printer, Keyboard, Mouse, Headset, etc.
Printer Related Support: Install, Configure, Escalate to Vendor.
• Monthly Random Laptop Checks.
• User Administration: Staff On-boarding, Staff Off- boarding, Password Reset, Group email, Microsoft Admin Portal, Entra Admin Center, Intune, Azure AD, etc.
• Corporate SIM Card assignment, maintain Mobile number listing.
Network Support
• Fault reporting: VPN, Internet Connection.
• Fortigate Maintenance and Support, e.g. Firmware upgrade, Policy settings, Virtual Private Network
(VPN) Password reset and token issuance, domain blacklisting and whitelisting, etc.
Meraki Device Admin, device whitelisting, blacklisting, etc.
• Sophos Central Admin, Device and user group assignment, etc.
Ruckus Admin, reset Ruckus APs, adjust settings,
etc.
• Cisco Email System support, e.g. Blacklist or whitelist domain, Email tracing, Email policies settings, etc.
Cybersecurity Support
Help Desk Support Officer
Send Staff Advisory.
• Create KnowBe4 User.
• Daily Firewall Security Checks.
• Daily Sign-In Checks.
3CX Support
• Assign extension, install and configure 3CX app, maintain extension listing etc.
b) Asset Management:
Asset Issuance, Loan Issuance, Track and maintain asset listings.
To assist in stock-taking exercise, if required. Hardware vendor liaising and coordination for Return Merchandise Authorization (RMA) and Warranty.
c) Service Progress Reports:
• Daily Sign-In Logs Report.
• Daily Firewall Security Checks Report.
• Daily Helpdesk Ticket Report.
• Weekly Helpdesk Ticket Report.
• Monthly Helpdesk Ticket Report.
• Monthly Open Pending Requests Report by Assigned Digital Information Technology (DIT) Staff.
Yearly User Licensing Report.
• Ad-hoc request, e.g. Office 365 User List and Information, User Access Management Report.
• Monthly First Response Time Report (Amount of time between a support ticket submission and the first response from helpdesk).
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Help Desk Support Officer,Mandai Occupation
Posted today
Job Viewed
Job Description
Job Description & Requirements
Job Responsibilities
Application Support
* Install other 3-party applications upon request. Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRIQ Ticketing, etc. Making support request to issues related to Microsoft Office 365 platform.
* Microsoft Office Apps Issues, e.g. OneDrive access issues, etc.
* Escalation to L2 Support.
General Support
Fault reporting: Laptop, Printer, Keyboard, Mouse, Headset, etc.
Printer Related Support: Install, Configure, Escalate to Vendor.
* Monthly Random Laptop Checks.
* User Administration: Staff On-boarding, Staff Off- boarding, Password Reset, Group email, Microsoft Admin Portal, Entra Admin Center, Intune, Azure AD, etc.
* Corporate SIM Card assignment, maintain Mobile number listing.
Network Support
* Fault reporting: VPN, Internet Connection.
* Fortigate Maintenance and Support, e.g. Firmware upgrade, Policy settings, Virtual Private Network
(VPN) Password reset and token issuance, domain blacklisting and whitelisting, etc.
Meraki Device Admin, device whitelisting, blacklisting, etc.
* Sophos Central Admin, Device and user group assignment, etc.
Ruckus Admin, reset Ruckus APs, adjust settings,
etc.
* Cisco Email System support, e.g. Blacklist or whitelist domain, Email tracing, Email policies settings, etc.
Cybersecurity Support
Help Desk Support Officer
Send Staff Advisory.
* Create KnowBe4 User.
* Daily Firewall Security Checks.
* Daily Sign-In Checks.
3CX Support
* Assign extension, install and configure 3CX app, maintain extension listing etc.
b) Asset Management:
Asset Issuance, Loan Issuance, Track and maintain asset listings.
To assist in stock-taking exercise, if required. Hardware vendor liaising and coordination for Return Merchandise Authorization (RMA) and Warranty.
c) Service Progress Reports:
* Daily Sign-In Logs Report.
* Daily Firewall Security Checks Report.
* Daily Helpdesk Ticket Report.
* Weekly Helpdesk Ticket Report.
* Monthly Helpdesk Ticket Report.
* Monthly Open Pending Requests Report by Assigned Digital Information Technology (DIT) Staff.
Yearly User Licensing Report.
* Ad-hoc request, e.g. Office 365 User List and Information, User Access Management Report.
* Monthly First Response Time Report (Amount of time between a support ticket submission and the first response from helpdesk).
Job Type: Full-time
Pay: $3, $3,200.00 per month
Work Location: In person
Help desk IT Support
Posted 3 days ago
Job Viewed
Job Description
About the role
We are seeking an enthusiastic and experienced Help Desk IT Support to join our team at Aptsys Technology Solutions Pte Ltd. As a full-time position based in Ang Mo Kio, North-East Region, you will be responsible for providing high-quality IT support and troubleshooting to our clients.
What you'll be doing- Respond to and resolve incoming IT support requests from users in a timely and efficient manner
- Diagnose and troubleshoot hardware, software, and network issues
- Provide step‑by‑step guidance and training to users on the operation of various IT systems and applications
- Escalate complex issues to the appropriate technical teams for further investigation and resolution
- Maintain detailed records of all support activities and incidents
- Continuously improve IT support processes and procedures to enhance the user experience
- Minimum 1 year of experience in a similar IT support role
- Strong troubleshooting and problem‑solving skills with a keen attention to detail
- Excellent communication and interpersonal skills to effectively interact with users at all levels
- Working knowledge of common hardware, software, and network technologies
- Ability to multitask and prioritise tasks in a fast‑paced environment
- Diploma in Information Technology or a related field
At Aptsys Technology Solutions, we are committed to providing a supportive and rewarding work environment. We offer competitive remuneration, opportunities for professional development, and a range of employee benefits to support your work‑life balance.
About usAptsys Technology Solutions Pte Ltd is a leading provider of innovative IT solutions and services. With a dedicated team of experts, we strive to deliver cutting‑edge technology that empowers our clients to achieve their business goals. Our mission is to be the trusted partner in transforming organisations through the power of technology.
Apply now for this exciting opportunity to join our growing team!
#J-18808-LjbffrHelp desk IT Support
Posted today
Job Viewed
Job Description
About the role
We are seeking an enthusiastic and experienced Help Desk IT Support to join our team at Aptsys Technology Solutions Pte Ltd. As a full-time position based in Ang Mo Kio, North-East Region, you will be responsible for providing high-quality IT support and troubleshooting to our clients.
What you'll be doing
- Respond to and resolve incoming IT support requests from users in a timely and efficient manner
- Diagnose and troubleshoot hardware, software, and network issues
- Provide step-by-step guidance and training to users on the operation of various IT systems and applications
- Escalate complex issues to the appropriate technical teams for further investigation and resolution
- Maintain detailed records of all support activities and incidents
- Continuously improve IT support processes and procedures to enhance the user experience
What we're looking for
- Minimum 1 years of experience in a similar IT support role
- Strong troubleshooting and problem-solving skills with a keen attention to detail
- Excellent communication and interpersonal skills to effectively interact with users at all levels
- Working knowledge of common hardware, software, and network technologies
- Ability to multitask and prioritise tasks in a fast-paced environment
- Diploma in Information Technology or a related field
What we offer
At Aptsys Technology Solutions, we are committed to providing a supportive and rewarding work environment. We offer competitive remuneration, opportunities for professional development, and a range of employee benefits to support your work-life balance.
About us
Aptsys Technology Solutions Pte Ltd is a leading provider of innovative IT solutions and services. With a dedicated team of experts, we strive to deliver cutting-edge technology that empowers our clients to achieve their business goals. Our mission is to be the trusted partner in transforming organisations through the power of technology.
Apply now for this exciting opportunity to join our growing team