2,261 Field Service Engineer jobs in Singapore
Field Service Engineer
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This is a customer-oriented role, involving end-to-end coordination with third-party service providers to ensure seamless service execution, while also serving as a Tier 2 technical support resource for escalated or complex cases. It requires close collaboration with both internal teams and external partners to uphold service quality. A key responsibility includes managing preventive maintenance (PM) planning across Singapore and Brunei, ensuring timely execution and minimal disruption to operations. Additionally, the role demands strict maintenance of data hygiene within the Global Service Management System (GSMS), accurate administration of service contracts, and full oversight of service tools—including inventory availability, and ensuring all tools are calibrated on schedule. This position plays a critical part in sustaining operational integrity and supporting compliance in the service delivery process.
Key Responsibilities
- Partner Boston Scientific appointed service providers for technical support of all capital equipment, inclusive of equipment distributed through appointed channel partners.
- Provide level two service support related to maintenance, field action, recalibration, upgrade, and repair for the local installed base.
- Responsible for customer satisfaction with BSC equipment performance and services.
- Reporting all service activities in approved Service Management Systems and meeting key performance indicators.
- Responsible for monitoring, organizing, and maintaining personal trunk stock, tools & test measurement equipment, and spare parts.
- Administer service contract opportunities and collaborate with the sales team to drive local contract adoption.
- Responsible for local capital equipment-related program management (ie. preventive maintenance scheduling).
Requirements
- Diploma/ Degree in biomedical, electronic, electrical, or related engineering field.
- Minimum of 3 or more years of working experience in medical electrical equipment field service and service contract sales.
- Experience with broader equipment (example: Ultrasound, Laser) &. networking is an advantage.
- Knowledge and experience of safe working practices on live equipment on high voltages
- Fluent in both written and spoken English. The ability to speak any other Asian is an advantage.
- Basic computer knowledge of MS Office.
- Good communication skills, customer-oriented, independent, and self-motivated.
- Willing to do domestic travel extensively.
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
Job Segment: Biomedical Engineering, Field Engineer, Maintenance, Engineer, Electrical, Engineering, Manufacturing
Field Service Engineer
Posted 1 day ago
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Overview
Description
The Field Service Engineer - Grid Integration leads all on-site activities of a project to assure cost-effective execution of project deliverables in accordance with contract specifications, quality standards, schedule, and safety requirements during the start-up, construction and/or erection, commissioning, maintenance phases.
ResponsibilitiesYou will plan project on-site activities with the Project Manager, including necessary local resources, equipment and milestones. You will coordinate agreement between the customer and external resources on construction targets, health and safety requirements, site organization and policy, site coordination and monitoring, from receiving the assigned site area from the customer or Project Manager to handing over to the end customer on completion day, ensuring the successful execution of start-up, construction, erection, testing and commissioning activities in alignment with contract specifications, quality standards, schedule, and safety requirements.
You will serve as a project representative by building and maintaining effective relationships with customers and other local organizations such as authorities, banks and suppliers to secure active support of field activities.
You will ensure a detailed and up-to-date construction Health & Safety (HSE) plan is in place for each work package, compliant with the Hitachi Energy HSE plan, ensure all on-site resources are properly trained on the company health, safety and environment policy, and promote health and safety considerations to project partners. You are empowered to suspend any activities on site in case of HSE violations and to take necessary steps to protect employees and others on site.
You will ensure correct handling, storage and installation of Hitachi Energy-delivered equipment, coordinating on-site storage as well as shipment logistics to secure timely site delivery of equipment and material.
You will manage the on-site sub-contractors hired by Hitachi Energy to ensure quality and progress meet delivery dates and agreed standards.
You will control project cost for the site work, monitor actual spend against forecast and estimate final costs, manage petty cash, and have delegated authority for local purchasing within agreed limits.
You will ensure documentation is updated as necessary, maintain the document handling system, and use the latest revisions for construction work on site.
You will ensure, with HR support, that the area of responsibility is properly organized, staffed, skilled and directed; guide, motivate and develop direct and indirect reports within HR policies; coordinate local accommodation, site facilities, office equipment, and petty cash.
You will be responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.
Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
You hold a diploma or bachelor’s degree in Electrical Engineering.
Minimum 5 years in service experience in the power sectors with focus on 66 kV and above transmission networks; 5 to 8 years in service experience in the power sectors.
Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of insert-specific products and industry/sector.
Good understanding of transmission regulations and current H&S legislation.
Leadership skills to lead a project site team and customer interaction.
Proven leadership skills with a collaborative, solutions-oriented approach and strong communication skills.
Proficiency in English communication.
At Hitachi Energy, we believe in fostering a collaborative and inclusive work environment. We offer opportunities for growth and development, ensuring our team members can thrive and achieve their career goals. Join us and be part of a company that values innovation, excellence, and teamwork. We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits.
Employer-sponsored medical plan (including dental care and optical).
Central Provident Fund (CPF).
Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance.
Hospitalization Insurance.
Leave programs (Annual leave, medical leave, hospitalization leave, exam leave, etc.).
Benefits are subject to the respective plan rules.
We can provide more information during the recruitment process.
AccessibilityQualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by contacting our team and describing your accommodation needs to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
#J-18808-LjbffrField Service Engineer
Posted 1 day ago
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Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
Everything we do in Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.
Your Role
- Part of Unity-SC’s measurement and testing technology business.
- In charge of startup activities from move in, until system apps qualification. Able to complete qualifications.
- Troubleshoot and provide corrective maintenance to Unity toolset.
- Follow up on the customer’s feedback and system issues by coordinating high communication level with customer, Unity team and headquarter.
- Initiate and participate to projects related to customer CIP or internal projects.
- Follow and propose action plan for corrective action and improvement.
- Follow checklist and procedure. Perform system retrofit when needed.
- Report non-conformances from customer site.
- Ensure customer satisfaction and relation by developing a high communication level and proactive actions.
- Capability to conduct daily activities on intense production area.
- Follow all safety rules and internal process.
- Part of the job include providing training to customer.
Who You Are
- Degree in Engineering (Mechanical, Electronic, or Microelectronics preferred).
- Strong technical foundation in semiconductor or related fields.
- Customer-facing experience, handling technical support and communication with international teams.
- Good communication skill.
- Team-oriented mindset with knowledge-sharing capabilities.
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!
#J-18808-LjbffrField Service Engineer
Posted 1 day ago
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Job Description
Overview
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System which makes everything possible.
RoleThe Field Service Engineer is responsible for Compliance & Safety, Installation/Commissioning, Maintenance/Repairs, Technical Support and Reporting.
This position reports to the Area Service Manager, Singapore and is part of the ASEAN Equipment Services Team and will be an on-site role.
What you will do- Responsible for on-site installation, qualification, commissioning, repair and planned maintenance for Cytiva’s equipment.
- Providing quality services as per company’s service guidelines and meeting Key Performance Indicators (KPIs) set forth in your team, and adhere to company health and safety guidelines.
- Working closely with service sales in preparing proposals/recommendations to customers.
- Timely and proper input of services performed in the company’s database (CRM).
- Collaboration and working closely with cross-functional teams (commercial, logistics, product and leadership) to enhance customer experience.
- Minimum 1-3 years’ experience preferably in the Life Sciences or Biotech industry with a strong background in engineering. Automation experience/knowledge is a plus.
- Ability to work with limited supervision and with good problem-solving skills when faced with complex issues.
- Strong work ethics and able to maintain good rapport with customers and internal team.
- Excellent written and verbal communication skills in English. Other ASEAN language is a plus.
- Able to travel extensively and on short notice across Singapore and ASEAN.
- Must have a valid driver’s license with an acceptable driving record
- 1-2 years in Life Sciences / Biotechnology Industry
Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at your preferred benefits page.
At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit
#J-18808-LjbffrField Service Engineer
Posted 1 day ago
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- 5 days work week, Working Hours: 8.30am to 5.30pm
- Office location: Near Jurong East MRT
- Friendly working environment
Responsibilities
The Field Service Engineer is expected to perform the following technical support for semiconductor equipment at customer sites:
- Install, commission, calibrate and test automation machines with team members.
- Troubleshoot and repair machines malfunctions to minimize downtime.
- Conduct spare parts replacement.
- Provide routine technical support and on-site production assistance to clients.
- Monitor machine performance and submit report and feedback timely.
- Ensure all service activities comply with Safety and Regulatory Standards.
- Build and keep strong relationships with customers and internal team.
Requirements
- Diploma or Degree in Engineering, Factory Automation or related fields.
- Ability to read mechanical, pneumatic and electrical drawing/diagrams.
- Hands-on experience in machine installation and maintenance.
- Prior exposure to automation machinery in semiconductor industry is an added advantage.
- Good communication and problem solving skills.
- Basic proficiency in MS Office Applications (i.e. Excel, Word).
- Hands-on experience on Automotive servicing is welcome.
- Training will be provided.
Field Service Engineer
Posted 2 days ago
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Field Service Engineer
Posted 2 days ago
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Field Service Engineer
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Field Service Engineer
Posted 3 days ago
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Roles and Responsibilities
- Perform remote diagnosis to fix the trouble remotely if it is possible.
- Perform on-site support to fix troubles when the remote troubleshooting does not work well.
- Handle spare parts properly to supply them to customers for the troubleshooting.
- Consult to VAT HQ and Factory to obtain supports when it is necessary.
- Provide timely updates to manager on status of field issues, whereabouts and availability to support onsite work.
- Escalate the trouble to the management in timely manner when necessary.
- Perform follow-up and administrative activities (daily service report, trouble analysis report, 8D report, etc.) during / after the repair is completed.
- Prepare RGA for field return and create Failure Analysis Report (FAR).
- Support and assist manager on all technical matters.
- Offer innovative solutions to fix troubles happening at the customer site.
- Regular local travel required; regional and international travels less than 30%.
- Support part shipment, documentation and packing work for field/warranty cases when needed.
- Assist warranty evaluation and repair tasks in service centre when time permits.
- Any other work-related tasks as assigned by manager.
- Diploma or Degree in Electrical / Mechanical Engineering is required.
- Technical competence for mechanical/electrical/software.
- Repair experience of mechanical assemblies, valves or semiconductor process equipment is advantageous.
- Basic vacuum knowledge and industry knowledge of SEMI/FPD/PV.
- Customer support/field service experience is desired.
- Demonstrated verbal and written communication skill in English and preferably Mandarin.
- Advanced skill in presentation and in dealing with customers.
- Demonstrated ability to work in a team-based environment.
- At least 3 years of experience in the Semiconductor or Flat Panel Display (FPD) industry.
- Competent in full Microsoft Office suites (Word, Excel, PowerPoint, Outlook) and ERP systems such as MS Dynamics or SAP is an advantage.
- Possess good inter-personal skills, discipline and work attitude.
- Strong customer focus and commitment to the customer satisfaction.
- Must be able to work independently in a high customer demanding environment.
Field Service Engineer
Posted 3 days ago
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The Opportunity
The Field Service Engineer - Grid Integration lead all on-site activities of a project to assure cost-effective execution of project deliverables in accordance with contract specifications, quality standards, schedule, and safety requirements during the start-up, construction and/or erection, commissioning, maintenance phases.
How You’ll Make An ImpactYou’ll plan project on-site activities with the Project Manager including necessary local resources, equipment and milestones; coordinate agreement between customer and external resources on construction targets, health and safety requirements, site organization and policy; oversee site coordination and monitoring; manage from receiving the assigned site area from the customer or Project Manager to handing over to the end customer on completion day; coordinate all on-site activities to ensure successful execution of start-up, construction, erection, testing and commissioning activities in alignment with contract specifications, quality standards, schedule, and safety requirements.
You’ll serve as a project representative by building and maintaining effective relationships with customers as well as other local organizations such as authorities, banks and suppliers to ensure their active support of field activities.
You’ll ensure a detailed and up-to-date construction Health & Safety (HSE) plan is in place for each work package, compliant with the Hitachi Energy HSE plan; ensure all on-site resources are properly trained on company health, safety and environment policy; proactively promote health and safety considerations to project partners; be empowered to suspend any activities on site in case of OHS violation and take necessary steps to protect Hitachi Energy employees and others from risk.
You’ll ensure correct handling, storage and installation of Hitachi Energy-delivered equipment, coordinating on-site storage as well as shipment logistics to secure timely site delivery of equipment and material.
You’ll manage on-site sub-contractors hired by Hitachi Energy to ensure necessary quality and progress to meet delivery date and standards.
You’ll control project costs for the project site work, monitor actual spend against forecast, estimate final cost, manage petty cash and have delegated authority for local purchasing within agreed limits.
You’ll ensure documentation is updated, the document handling system is maintained, and latest revisions are used for construction work on site.
You’ll ensure, with HR support, that the area of responsibility is properly organized, staffed, skilled and directed; guide, motivate and develop direct and indirect reports within HR policies; coordinate local accommodation, site facilities, office equipment, petty cash, etc.
You’ll ensure compliance with applicable external and internal regulations, procedures, and guidelines; live Hitachi Energy’s core values of safety and integrity by taking responsibility for your actions while caring for colleagues and the business.
Your Background- Diploma/bachelor training in Electrical Engineering
- Minimum 5 years in service experience in power sectors with focus on 66 kV and above transmission networks
- 5 to 8 years in service experience in power sectors
- Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing products and industry/sector specifics
- Good understanding of transmission regulations and current H&S legislation
- Leadership skills to lead a Project Site team and customer interaction
- Proven leadership, collaborative, solutions-oriented approach and strong communication skills
- Proficiency in English communication
At Hitachi Energy, we believe in fostering a collaborative and inclusive work environment. We offer opportunities for growth and development, ensuring our team can thrive and achieve their career goals. We provide a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development.
- Employer-sponsored medical plan (including dental care and optical)
- Central Provident Fund (CPF)
- Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance
- Hospitalization Insurance
- Leave programs (Annual leave, medical leave, hospitalization leave, exam leave, etc.)
- Benefits are subject to the respective plan rules
Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. We employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Appliances, Electrical and Electronics Manufacturing and IT Services and IT Consulting
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