457 Employee Engagement jobs in Singapore
Engagement Manager
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the Engagement Manager role at Kong Inc.
Join to apply for the Engagement Manager role at Kong Inc.
Are you ready to power the World's connections?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About The Role
We are looking for a Senior Engagement Manager to join the growing Professional Services team at Kong. As an engagement manager, you will have the opportunity to work across the entire customer lifecycle to drive a prescriptive outcome(s) and successful delivery of engagements and programs for key customers. The engagement manager will ensure our customers are getting the most value out of Kong products and will help prepare, manage, and deliver strategic engagements across the defined install base.
As a primary professional services contact and ambassador for our customers (Developers, Architects, and C Suite), the engagement manager is a strategic, long-term, relationship-based customer-facing role. Apart from driving successful delivery of services engagements, the engagement manager will be working on defining new service offerings, evolving the delivery framework, driving account expansions along with building a world-class professional services team. This is an incredibly strategic role and requires someone with very strong thought leadership, organizational, and communication skills along with the ability to multitask, context switching, and manage customer escalations.
Working at Kong presents a unique opportunity to help customers modernize their approach to IT to embrace Cloud Native development principles.
What we are looking for?
- Own and lead selected, simultaneous billable customer engagements and manage customer expectations and drive prescriptive outcomes during the entire customer lifecycle (pre-sales to post-sales, delivery, and value realization).
- Work with customers (including up to 'C level') and stakeholders to understand and analyze engagement scope, requirements, time, cost, and benefits.
- Drive the end-to-end engagement lifecycle to deliver business outcomes.
- Drive project management activities and oversee completion of engagement kickoffs, project charters, and deliverables, managing schedules, meeting milestones, and ensuring success throughout the engagement cycle.
- Engage with the presales team to position and drive PS for new opportunities.
- Collaborate with other cross-functional teams (Sales, Pre-Sales, Customer Success, Operations, and Resource Management) to work on offerings and proposals pertaining to professional services and other operational tasks such as reporting and invoicing.
- Prepare customer-facing and internal collateral such as solution presentations, blueprints, reusable artifacts, project plans, burnouts, and status reports.
- Identify, prioritize, and own resolution of internal and customer escalations & project risks, driving an effective resolution across technical, business, and executive stakeholders.
- Identify opportunities for new professional services by understanding and addressing potential new use cases.
- Articulate the business value in the upsell and/or extension of services.
- Motivate, inspire, and mentor project team members to excel, and act as the go-to person for sales and presales to demonstrate professional services best practices and delivery framework.
- Demonstrate the value of professional services externally and internally.
- Represents professional services within account planning sessions and is able to formulate PS strategy holistically.
- Helps innovate tooling and processes to help mature and evolve our systems and processes.
- Makes use of productivity tools like Financial Force, Salesforce, Metabase, Trello, to maintain and manage programs of multiple onboarding and implementation projects along with reporting on key business metrics(Billings, Utilizations, Resource Capacity, and Forecasting).
- And any additional tasks required by the manager.
- Excellent customer-facing skills and ability to communicate with executives as well as other stakeholders at customer sites and cross-functionally within Kong.
- Ability to demonstrate relationship building internally and externally.
- Exceptional organizational and change management skills with an ability to manage competing client demands.
- Strong project/program management and services delivery experience with a track record of delivery for strategic customers on time and within budget.
- Deep experience working with project financial fundamentals and PSA tools such as FinancialForceto own and drive operational activities (reporting, forecasting, and tracking).
- Excellent presentation skills along with a strong understanding of professional services business metrics in a SaaS software environment.
- Ability to manage critical and political situations with business stakeholders with strong interpersonal skills, a customer-centric attitude, and ability to deal with cultural diversity.
- Proven team player and team builder who loves to work in a fast-growing and roll up their sleeves in a dynamic environment and is able to keep pace with constant change.
- Ideally has prior experience working in the open-source space and/or API management or other Middleware/SaaS software companies.
Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally—from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit or follow us on X @thekonginc.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Business Development and Sales
- Industries Software Development
Referrals increase your chances of interviewing at Kong Inc. by 2x
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#J-18808-LjbffrEngagement Manager
Posted 17 days ago
Job Viewed
Job Description
Engagement Manager Tableu
Industry Engagements
- to liaise and coordinate with stakeholders in managing engagement requests in alignment with Client's priorities
- to work with internal stakeholders in preparing engagement assessments and meeting briefs for Management’s review
- to ensure engagements are logged and follow up actions are promptly closed up
- to assist in compiling and collating supplier data for analysis and submissions
- to perform research on ICT industry landscape
- Other support activities required from time to time
- Degree in Computer Science, Information Systems, Information / Infocomm Technology, Computer or Electronics Engineering or related discipline
- Minimum 2 years working experience in ICT Industry or related domains
- Good communication skills, both oral and written, with ability to influence stakeholders
- Good analytical, organization and planning skills
- A team player who is able to work independently
- Proficient in MS office applications
- Able to perform basic data analysis and reporting
- Prior experience in using CRM applications and Tableau will be an advantage
If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.
Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.
Know someone who would be a great fit for this role? Refer them to us and get rewarded.
Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
Eugene Then
EA Registration Number: R22104742 .
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)
#J-18808-LjbffrEngagement Manager
Posted 18 days ago
Job Viewed
Job Description
Are you ready to power the World's connections?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the role:
We are looking for a Senior Engagement Manager to join the growing Professional Services team at Kong. As an engagement manager, you will have the opportunity to work across the entire customer lifecycle to drive a prescriptive outcome(s) and successful delivery of engagements and programs for key customers.The engagement manager will ensure our customers are getting the most value out of Kong products and will help prepare, manage, and deliver strategic engagements across the defined install base.
As a primary professional services contact and ambassador for our customers (Developers, Architects, and C Suite), the engagement manager is a strategic, long-term, relationship-based customer-facing role. Apart from driving successful delivery of services engagements, the engagement manager will be working on defining new service offerings, evolving the delivery framework, driving account expansions along with building a world-class professional services team.This is an incredibly strategic role and requires someone with very strong thought leadership, organizational, and communication skills along with the ability to multitask, context switching, and manage customer escalations.
Working at Kong presents a unique opportunity to help customers modernize their approach to IT to embrace Cloud Native development principles.
What we are looking for?- Own and lead selected, simultaneous billable customer engagements and manage customer expectations and drive prescriptive outcomes during the entire customer lifecycle (pre-sales to post-sales, delivery, and value realization).
- Work with customers (including up to 'C level') and stakeholders to understand and analyze engagement scope, requirements, time, cost, and benefits.
- Drive the end-to-end engagement lifecycle to deliver business outcomes.
- Drive project management activities and oversee completion of engagement kickoffs, project charters, and deliverables, managing schedules, meeting milestones, and ensuring success throughout the engagement cycle.
- Engage with the presales team to position and drive PS for new opportunities.
- Collaborate with other cross-functional teams (Sales, Pre-Sales, Customer Success, Operations, and Resource Management) to work on offerings and proposals pertaining to professional services and other operational tasks such as reporting and invoicing.
- Prepare customer-facing and internal collateral such as solution presentations, blueprints, reusable artifacts, project plans, burnouts, and status reports.
- Identify, prioritize, and own resolution of internal and customer escalations & project risks, driving an effective resolution across technical, business, and executive stakeholders.
- Identify opportunities for new professional services by understanding and addressing potential new use cases.
- Articulate the business value in the upsell and/or extension of services.
- Motivate, inspire, and mentor project team members to excel, and act as the go-to person for sales and presales to demonstrate professional services best practices and delivery framework.
- Demonstrate the value of professional services externally and internally.
- Represents professional services within account planning sessions and is able to formulate PS strategy holistically.
- Helps innovate tooling and processes to help mature and evolve our systems and processes.
- Makes use of productivity tools like Financial Force, Salesforce, Metabase, Trello, to maintain and manage programs of multiple onboarding and implementation projects along with reporting on key business metrics(Billings, Utilizations, Resource Capacity, and Forecasting).
- And any additional tasks required by the manager.
- Excellent customer-facing skills and ability to communicate with executives as well as other stakeholders at customer sites and cross-functionally within Kong.
- Ability to demonstrate relationship building internally and externally.
- Exceptional organizational and change management skills with an ability to manage competing client demands.
- Strong project/program management and services delivery experience with a track record of delivery for strategic customers on time and within budget.
- Deep experience working with project financial fundamentals and PSA tools such as FinancialForceto own and drive operational activities (reporting, forecasting, and tracking).
- Excellent presentation skills along with a strong understanding of professional services business metrics in a SaaS software environment.
- Ability to manage critical and political situations with business stakeholders with strong interpersonal skills, a customer-centric attitude, and ability to deal with cultural diversity.
- Proven team player and team builder who loves to work in a fast-growing and roll up their sleeves in a dynamic environment and is able to keep pace with constant change.
- Ideally has prior experience working in the open-source space and/or API management or other Middleware/SaaS software companies.
About Kong
Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally—from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit or follow us on X @thekonginc.
#LI-AP1
#J-18808-LjbffrEngagement Manager
Posted today
Job Viewed
Job Description
Location: Pasir Panjang
Duration: 1-Year Contract
About the Role
We are looking for an Engagement Manager to support our industry collaboration efforts. You will play a key role in managing stakeholder engagements, preparing internal reports, and analysing ICT-related industry data.
Key Responsibilities
- Liaise with external stakeholders and manage engagement requests
- Coordinate with internal teams to prepare assessments and meeting briefs
- Track and log all engagement activities and ensure timely follow-up
- Compile and analyse supplier data for reporting and submission
- Conduct research on the ICT industry landscape
- Provide ad hoc administrative or strategic support as needed
- Degree in Computer Science, Information Systems, Electronics Engineering, or related fields
- Minimum 2 years' experience in the ICT industry or similar domains
- Strong communication skills, both written and verbal
- Organised, detail-oriented, and able to work independently
- Proficient in MS Office; able to perform basic data analysis
- Experience with CRM systems and Tableau is a plus
Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.
Lee Xin Yu
Dynamic Human Capital Pte Ltd
Registration No: 12C6253
License No: R24123877
Members Engagement
Posted today
Job Viewed
Job Description
SACEOS is a leading association with over 40 years of proven dedication to serving the MICE industry in Singapore.
We are looking for a dynamic individual to join our team as Assistant Manager/Manager, Members Engagement & Events. In this role, you will be supporting the association to manage member relationship, organise membership-related activities as well as SACEOS' flagship events and business missions.
Key Responsibilities:
• Event Management: Plan, coordinate, and execute SACEOS' flagship events, such as the Singapore MICE
Forum and Asia CEO Summit.
• Trade Missions: Manage inbound and outbound trade missions, coordinating logistics, delegations, and
business matching activities.
• Member Recruitment and Retention: Develop and implement strategies to attract, recruit, and retain
members. Identify opportunities to add value to member organisations through targeted initiatives and
resources to drive satisfaction and member retention.
• Member Connect Activities: Organise regular Member Connect activities, including networking sessions and
workshops, to facilitate knowledge sharing and interaction among members.
• Membership Administration: Administer membership fee collection and membership database management.
• Administrative and Operational Support: Provide support for SACEOS' training courses when needed.
• Any other ad hoc duties assigned.
Requirements:
• Tertiary education with a minimum of 5 years' experience in related fields.
• Prior experience in organising large-scale events involving C-level participants.
• Takes initiative and work independently to complete assigned tasks within the given timeline.
• Strong operation and execution skills.
• Strong interpersonal skills with the ability to collaborate across teams and build relationships with members and stakeholders.
• Proficiency in all Microsoft Office applications.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
Interested candidates are invited to send their resumes with current and expected salary information.
Why Join Us:
Joining SACEOS offers a unique opportunity to play a key role in shaping the future of the MICE industry in Singapore and beyond. You will work alongside a passionate and dedicated team committed to driving innovation and excellence in the sector. Additionally, you will have the chance to network with industry leaders, participate in industry events, and contribute to the growth and success of Singapore's MICE ecosystem.
SACEOS is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest in joining our team; however, only shortlisted candidates will be contacted for an interview.
Engagement Manager
Posted today
Job Viewed
Job Description
Job Title: Engagement Manager (GovTech Project)
Salary: $7,000 – $9,500/month
Location: Pasir Panjang, Singapore
Contract: 12 months (Renewable)
Only Singaporeans
About the Role
The Engagement Manager will coordinate and manage stakeholder engagement for GovTech's ICT projects. This role involves preparing engagement assessments, ensuring follow-up actions, and assisting with data analysis for reports and submissions.
Key Responsibilities
- Liaise with internal stakeholders to prepare engagement assessments and meeting briefs
- Ensure that engagement actions are logged and followed up promptly
- Collate and analyze supplier data for reporting purposes
- Perform research on the ICT industry landscape
- Provide support on other activities as required
- To assist in compiling and collating supplier data for analysis and submissions
Requirements
- Degree in Computer Science, IT, Electronics Engineering, or a related field
- Minimum 2 years of experience in the ICT industry or related sector
- Strong communication and organizational skills
- Proficient in Microsoft Office applications
- Experience in CRM applications and Tableau is a plus
How to Apply:
Apply via MyCareersFuture. Only shortlisted applicants will be contacted.
By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at
Internal Ref: JJ – JO 26723A
BGC Group Pte Ltd (Outsourcing)
EA 05C3053
Tell employers what skills you haveCustomer Service Skills
CRM
Tableau
Manage stakeholders
Management Skills
Microsoft Office
stakeholder relationship
Data Analysis
ICT
Engaging with stakeholders
Outsourcing
Stakeholder Relations
Stakeholder Engagement
Project Management
management of stakeholders
Electronics
stakeholder meetings
Engagement Manager
Posted today
Job Viewed
Job Description
Engagement Manager Tableu
Industry Engagements
- to liaise and coordinate with stakeholders in managing engagement requests in alignment with Client's priorities
- to work with internal stakeholders in preparing engagement assessments and meeting briefs for Management's review
- to ensure engagements are logged and follow up actions are promptly closed up
- to assist in compiling and collating supplier data for analysis and submissions
- to perform research on ICT industry landscape
- Other support activities required from time to time
- Degree in Computer Science, Information Systems, Information / Infocomm Technology, Computer or Electronics Engineering or related discipline
- Minimum 2 years working experience in ICT Industry or related domains
- Good communication skills, both oral and written, with ability to influence stakeholders
- Good analytical, organization and planning skills
- A team player who is able to work independently
- Proficient in MS office applications
- Able to perform basic data analysis and reporting
- Prior experience in using CRM applications and Tableau will be an advantage
If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.
Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.
Know someone who would be a great fit for this role? Refer them to us and get rewarded.
Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
Eugene Then
EA Registration Number: R22104742.
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)
Tell employers what skills you haveCRM
Tableau
Management Skills
Data Analysis
ICT
Scrum
Agile
MS Office
Project Management
Good Communication Skills
Consulting
Team Player
Professional Services
Electronics
Able To Work Independently
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About the latest Employee engagement Jobs in Singapore !
Engagement Manager
Posted today
Job Viewed
Job Description
Engagement Manager (1-Year Contract)
Location: Pasir Panjang
Duration: 1-Year Contract
We are looking for an Engagement Manager to support our industry collaboration efforts. You will play a key role in managing stakeholder engagements, preparing internal reports, and analysing ICT-related industry data.
Key Responsibilities- Liaise with external stakeholders and manage engagement requests
- Coordinate with internal teams to prepare assessments and meeting briefs
- Track and log all engagement activities and ensure timely follow-up
- Compile and analyse supplier data for reporting and submission
- Conduct research on the ICT industry landscape
- Provide ad hoc administrative or strategic support as needed
- Degree in Computer Science, Information Systems, Electronics Engineering, or related fields
- Minimum 2 years' experience in the ICT industry or similar domains
- Strong communication skills, both written and verbal
- Organised, detail-oriented, and able to work independently
- Proficient in MS Office; able to perform basic data analysis
- Experience with CRM systems and Tableau is a plus
By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice ( You acknowledge that you have read, understood, and agree with the terms in our privacy notice.
Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.
Rain Lee Xin Yu
Dynamic Human Capital Pte Ltd
Registration No: 12C6253
License No: R24123877
CRM
Tableau
Vendor Relationships
Management Skills
Data Analysis
ICT
Scrum
Agile
MS Office
Project Management
Channel Relationships
Communication Skills
Consulting
Professional Services
Electronics
Able To Work Independently
Temp Engagement
Posted today
Job Viewed
Job Description
Temp Engagement & Event Support #HMS
Raffles Place
8.30am – 6pm (Mon – Fri)
Min Degree Holder $15/hr
1. Engagement & Event Support
- Assist in planning, coordinating, and executing engagement activities, tailored to freelancers and self-employed persons.
- Set up event booths and manage logistics before, during, and after each engagement.
- Engage attendees, share information on available programmes and services, and gather feedback.
- Work closely with internal teams and partners to ensure smooth execution and outreach impact.
2. Member Outreach for Arrears
- Make phone calls and follow-ups with members with outstanding subscription or payment arrears.
- Provide members with clear information on payment options and address basic queries.
- Maintain accurate records of calls made and outcomes achieved.
- Escalate complex issues or disputes to relevant personnel for resolution.
3. Administrative & Reporting Support
Assist in maintaining updated databases of engaged members and arrears
Interested candidates, do submit your resume to: OR telegram @jocelynchan
Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820
Tell employers what skills you haveHR administration
OS administration
office admin
Healthcare
General Admin work
admin work
admin support
General admin duties
admin duties
General admin
Databases
System admin
Talent Engagement
Posted today
Job Viewed
Job Description
Overview
In this role, you will collaborate and knowledge share across the organisation and our client portfolios. Building collaborative relationships with key stakeholders, being persistent in delivering a world-class service and obsessed with mastering new technologies, tools and ideas are all attributes required for this role.
We are looking for someone with experience in recruitment. You will be given the runway to start /amplify your recruitment journey with the best-in-class resources and experienced mentors and market leading clients to work with.
Take this opportunity to join the exciting and fast paced Executive Recruitment industry with a structured career path to take you all the way.
- You will support the team to execute recruitment assignments within the assigned industry.
- Working strategically with your colleagues/clients to deliver best in class recruitment solutions and managed services.
- Building an in-depth knowledge of the industry to provide your network within market insights and insightful expertise.
- Building a comprehensive candidate network within your assigned market.
- Working within deadlines to deliver hard-to-find candidates for niche vacancies.
- We look for driven, motivated and ambitious individuals who have a passion for winning and service excellence.
Applicants should have an interest in the Recruitment industry and should have a basic understanding of what we do.
Experience and Qualifications:
- We're looking for driven, motivated and ambitious individuals who have a passion for winning and service excellence.
- Applicants should have an interest in the Recruitment industry and should have a basic understanding of what we do.
- Candidates with prior experience from recruitment agencies, in house or RPO teams will all be preferred.
Our Culture:
A career with EBC revolves on several key principles. Firstly, joining a mature, high performing group of experts requires people with a strong strategic, highly focused and collaborative approach both internally and across all clients and candidates. Secondly, our commitment to new ways of working and enablement, data-driven decision-making and AI technology is not just held by upper management but is lived and breathed throughout the organisation. We aim for all new joiners to hold good passion and commitment to innovate, share new ideas and work in forward thinking ways like these. Lastly, and perhaps most importantly, we are a boutique who values internal relationships as much as external. Being persistent in delivering a world-class service and interactions across colleagues, clients and candidates alike is paramount.
Throughout your journey, we are committed to your success. On hand you will always have the high powered and finessed support – not just from the experienced mentors on your team at your doorstep, but also the supporting technology, our lead network and our best-in class enablement support function.
This is what your career at EBC could look like:
About the Company:
Established 2005 in Sydney, Ethos BeathChapman's mid-sized agility and solutions-focused approach enables us to flex where traditional recruitment agencies have failed, and scale beyond the reach of small boutiques with executive recruitment solutions that address the client's specific needs.
In Asia, our multidisciplinary expertise covers specialised functions across Banking & Financial Services, Fintech, Technology, Legal & Compliance, Industrial, Consumer & Healthcare recruitment markets, among others. Part of Will, EBC has five offices worldwide in AUS, Singapore, Hong Kong, Netherlands and the UK. We own Quay Appointments in ANZ.
| #BeExceptional
BeathChapman Pte Ltd
EA Licence: 16S8112
Managed Services
recruitment agency
Global Human Resources Management
Strategic Sourcing
Customer Satisfaction
Building Relationships
Human Resources
Service Excellence
Recruitment
Sourcing
Human Capital