669 Employee Engagement jobs in Singapore

Join the revolution in hospitality tech!

Liven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually.

At Liven , our platform is built to help hospitality businesses save more and work smarter by seamlessly integrating every aspect of their operations — from ordering and payments to back-of-house management .

Driven by a deep passion for the hospitality industry, we continuously innovate to elevate the experience for both venues and their guests. Our solutions are powered by AI-enriched insights and automated workflows , enabling smarter decision-making and smoother operations at scale.

We’re proud to be an AI-first organisation . By automating repetitive tasks, we free up space for our teams — and our customers — to focus on what truly matters: solving complex problems, delighting guests, and driving meaningful growth.

Key Milestones:

• Global Reach: Headquartered across major cities including Melbourne, Brisbane, Sydney, Singapore, Bali, Jakarta, New York, and India.

If you're someone who thrives on creativity, bold thinking, and using technology to make things better, faster, and smarter — you’ll feel right at home here.

About the role

As an Engagement Specialist at Liven, you’ll be the go-to advisor for our hospitality clients across Indonesia, Singapore, and Australia . Your mission is to drive client success by helping venues unlock the full value of the Liven platform—from campaign activation and loyalty strategy to usage insights and performance reviews. You’ll be working closely with restaurant operators and venue teams to create lasting impact through smart engagement strategies and proactive support.

What you'll do

• Build strong, proactive relationships with clients to maximise usage of key platform features (campaigns, loyalty, offers, etc.)
• Identify at-risk clients early, uncover challenges, and deliver targeted solutions to retain and grow partnerships
• Provide regular performance reviews with tailored insights to drive better business outcomes
• Collaborate with internal teams (Product, Support, Marketing) to resolve issues and represent client feedback
• Guide clients through best practices to ensure they’re confident and effective in using the Liven platform
• Monitor client account health and usage data to identify upsell opportunities and growth areas
• Support onboarding teams by ensuring a smooth post-launch experience and continued engagement
• Capture insights and feedback to help shape Liven’s evolving customer engagement strategy

Qualifications

• 2–4 years in a client-facing role such as Customer Success, Account Management, Hospitality Tech, or B2B SaaS
• Strong background in working with hospitality clients (restaurants, cafés, QSRs)
• Proven ability to manage client relationships, resolve concerns, and drive digital tool adoption
• Familiar with CRM platforms, customer analytics, or marketing automation tools
• Excellent written and spoken English communication skills
• Strong analytical skills—comfortable working with data to inform strategy
• Self-starter with high initiative and the ability to manage multiple client accounts
• Collaborative, with a strong team mindset and the flexibility to adapt quickly
• Passion for hospitality and enthusiasm for solving business problems with technology

Good to Have

• Experience with loyalty programs, digital marketing campaigns, or client engagement platforms
• Background in hospitality operations or implementing tech tools in venue settings
• Familiarity with Southeast Asian or Australian hospitality markets
• Exposure to SaaS onboarding, training, or lifecycle management
• Experience working in fast-growing startups or scaling client success operations
• Understanding of Liven’s ecosystem or similar platforms (ordering, POS, CRM, loyalty)
• Multilingual abilities—especially Bahasa Indonesia, Mandarin, Malay, or other Asian languages
• Proactive mindset for identifying value opportunities and acting on client feedback

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LexisNexis Risk Solutions is a global leader in risk management. We help businesses of all sizes grow and operate efficiently while protecting them from financial fraud and cyber threats. Our solutions are critical in areas like Anti-Money Laundering (AML), Fraud Prevention, and Identity Authentication. You'll play a key role in helping customers solve problems and protect their operations. Learn more at risk.lexisnexis.com .

About the Role

As a Engagement Manager , you'll support our largest customers, helping them get the most value from the LexisNexis Digital Identity Network and our other risk assessment solutions. You'll work alongside Strategic Account Managers and internal teams to help customers use our services effectively, driving real-world results like reducing fraud and improving customer experience.

In this role, you'll combine your problem-solving skills with a technical mindset. You'll help monitor solution performance, provide initial analysis, and work with more senior team members to make sure our clients are successful. This is an excellent opportunity to learn from experts, advocate for customers internally, and gain exposure to our product and engineering teams.

Key Responsibilities

Act as a primary point of contact for consulting, incident reporting, and escalation, ensuring effective communication and alignment with customer needs.

Conduct proactive monitoring and performance optimization for a portfolio of key accounts.

Lead business reviews by presenting analytical insights on solution performance and delivering actionable recommendations.

Collaborate with Strategic Account Managers to identify opportunities for expanding LexisNexis Risk Solutions within the customer’s environment.

Provide strategic guidance for project teams integrating new use cases, working across internal teams to deliver exceptional service.

Develop and implement customer action plans aimed at improving solution maturity and fraud detection efficacy.

Advocate on behalf of customers, engaging with product and engineering teams to resolve issues and drive enhancements.

Deliver consultative solutions to both technical and non-technical audiences, maintaining a position as a trusted advisor.

Create models for resource planning and execute risk management and stakeholder communication strategies for your accounts.

Stay updated on industry trends, emerging risks, and evolving technologies to continuously add value to customer engagements.

Requirements

1-3 years of experience in a customer-facing technical support, implementation, or consulting role, preferably in fraud, cybersecurity, or payments.

Experience with post-sales support or technical consulting for business clients.

Familiarity with data analysis and programming concepts (e.g., basic SQL, Python).

A basic understanding of fraud analysis or digital identity is a plus.

Bachelor’s degree in a technical or analytical field such as Economics, Statistics, Engineering, or a related discipline.

Strong communication skills, with the ability to explain technical concepts clearly.

A proactive, analytical, and detail-oriented mindset with a passion for problem-solving.

Willingness to travel as needed

Working for you:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
● Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs.
● Life Assurance Policies: Providing financial security for your loved ones.
● Modern Family Benefits: Support for maternity, paternity, and adoption needs.
● Long Service Award: Recognition for your dedication and loyalty.
● Celebratory Allowance/Gifts: Marking special occasions to celebrate with you.
● Flexible Benefits Plan : Offering you wider choice of services and products
● Employee Assistance Program : Access support for personal and work-related challenges.
● Flexible Working Arrangements: Balance work and personal life effectively.
● Access to Learning and Development Resources: Empowering your professional growth.

Learn more about the LexisNexis Risk team and how we work

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

Please read our Candidate Privacy Policy .

USA Job Seekers:

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.EEO Know Your Rights.

#J-18808-Ljbffr

LexisNexis Risk Solutions is a global leader in risk management. We help businesses of all sizes grow and operate efficiently while protecting them from financial fraud and cyber threats. Our solutions are critical in areas like Anti-Money Laundering (AML), Fraud Prevention, and Identity Authentication. You'll play a key role in helping customers solve problems and protect their operations. Learn more at risk.lexisnexis.com .

About the Role

As a Engagement Manager , you'll support our largest customers, helping them get the most value from the LexisNexis Digital Identity Network and our other risk assessment solutions. You'll work alongside Strategic Account Managers and internal teams to help customers use our services effectively, driving real-world results like reducing fraud and improving customer experience.

In this role, you'll combine your problem-solving skills with a technical mindset. You'll help monitor solution performance, provide initial analysis, and work with more senior team members to make sure our clients are successful. This is an excellent opportunity to learn from experts, advocate for customers internally, and gain exposure to our product and engineering teams.

Key Responsibilities

Act as a primary point of contact for consulting, incident reporting, and escalation, ensuring effective communication and alignment with customer needs.

Conduct proactive monitoring and performance optimization for a portfolio of key accounts.

Lead business reviews by presenting analytical insights on solution performance and delivering actionable recommendations.

Collaborate with Strategic Account Managers to identify opportunities for expanding LexisNexis Risk Solutions within the customer’s environment.

Provide strategic guidance for project teams integrating new use cases, working across internal teams to deliver exceptional service.

Develop and implement customer action plans aimed at improving solution maturity and fraud detection efficacy.

Advocate on behalf of customers, engaging with product and engineering teams to resolve issues and drive enhancements.

Deliver consultative solutions to both technical and non-technical audiences, maintaining a position as a trusted advisor.

Create models for resource planning and execute risk management and stakeholder communication strategies for your accounts.

Stay updated on industry trends, emerging risks, and evolving technologies to continuously add value to customer engagements.

Requirements

1-3 years of experience in a customer-facing technical support, implementation, or consulting role, preferably in fraud, cybersecurity, or payments.

Experience with post-sales support or technical consulting for business clients.

Familiarity with data analysis and programming concepts (e.g., basic SQL, Python).

A basic understanding of fraud analysis or digital identity is a plus.

Bachelor’s degree in a technical or analytical field such as Economics, Statistics, Engineering, or a related discipline.

Strong communication skills, with the ability to explain technical concepts clearly.

A proactive, analytical, and detail-oriented mindset with a passion for problem-solving.

Willingness to travel as needed

Working for you:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
● Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs.
● Life Assurance Policies: Providing financial security for your loved ones.
● Modern Family Benefits: Support for maternity, paternity, and adoption needs.
● Long Service Award: Recognition for your dedication and loyalty.
● Celebratory Allowance/Gifts: Marking special occasions to celebrate with you.
● Flexible Benefits Plan : Offering you wider choice of services and products
● Employee Assistance Program : Access support for personal and work-related challenges.
● Flexible Working Arrangements: Balance work and personal life effectively.
● Access to Learning and Development Resources: Empowering your professional growth.

Learn more about the LexisNexis Risk team and how we work

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

At LexisNexis Risk Solutions, our businesses span multiple industries providing customers with innovative technologies, information-based analytics, decisioning tools and data management services that provide market-specific solutions. Approximately 11,100 employees in offices throughout the world support our brands by serving customers in more than 180 countries.

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LexisNexis Risk Solutions is part of RELX, a global provider of information and analytics for professional and business customers across industries. For more information, please visit and .

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The Engagement Leader/Director position is a fully remote role with 30% travel requirement and a temp-to-perm opportunity. As the Engagement Leader, you will play a crucial role as the interface between senior client leadership and the consulting team, acting as the senior account executive. Your responsibilities will include translating Statement of Work (SOW) deliverables into work plans, collaborating with a small team to ensure timely delivery of activities, building strong client relationships, and serving as the primary contact for the firm. Additionally, you will engage in business development opportunities and leverage company methodologies to support client delivery.To qualify for this role, you should have a minimum of 10 years of experience in leading management consulting engagements for a top-tier firm. You must have a proven track record of successfully delivering strategy consulting engagements, expertise in IT management, exceptional communication skills, and the ability to think strategically and craft innovative solutions. An MBA, MS, or bachelor's degree in business, technology, or a related field is required.Your responsibilities will include client relationship management, change management, and leading by example through active participation in project execution. You will be responsible for nurturing client relationships, managing teams, setting clear expectations, and fostering a collaborative work environment. You will also leverage industry knowledge, methodologies, and expertise in IT operating models to provide valuable insights and strategic guidance to clients.As the Engagement Leader, you will be accountable for the content and quality of deliverables, communicate findings through data-driven presentations, and tailor solutions based on client needs. Your ability to build rapport, influence stakeholders, and drive project objectives within scope, budget, and timeline will be essential in this role.,

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About the Business
LexisNexis Risk Solutions is a global leader in risk management. We help businesses of all sizes grow and operate efficiently while protecting them from financial fraud and cyber threats. Our solutions are critical in areas like Anti-Money Laundering (AML), Fraud Prevention, and Identity Authentication. You'll play a key role in helping customers solve problems and protect their operations. Learn more at risk.lexisnexis.com.
About the Role
As a Engagement Manager, you'll support our largest customers, helping them get the most value from the LexisNexis® Digital Identity Network® and our other risk assessment solutions. You'll work alongside Strategic Account Managers and internal teams to help customers use our services effectively, driving real-world results like reducing fraud and improving customer experience.
In this role, you'll combine your problem-solving skills with a technical mindset. You'll help monitor solution performance, provide initial analysis, and work with more senior team members to make sure our clients are successful. This is an excellent opportunity to learn from experts, advocate for customers internally, and gain exposure to our product and engineering teams.
Key Responsibilities
+ Act as a primary point of contact for consulting, incident reporting, and escalation, ensuring effective communication and alignment with customer needs.
+ Conduct proactive monitoring and performance optimization for a portfolio of key accounts.
+ Lead business reviews by presenting analytical insights on solution performance and delivering actionable recommendations.
+ Collaborate with Strategic Account Managers to identify opportunities for expanding LexisNexis Risk Solutions within the customer's environment.
+ Provide strategic guidance for project teams integrating new use cases, working across internal teams to deliver exceptional service.
+ Develop and implement customer action plans aimed at improving solution maturity and fraud detection efficacy.
+ Advocate on behalf of customers, engaging with product and engineering teams to resolve issues and drive enhancements.
+ Deliver consultative solutions to both technical and non-technical audiences, maintaining a position as a trusted advisor.
+ Create models for resource planning and execute risk management and stakeholder communication strategies for your accounts.
+ Stay updated on industry trends, emerging risks, and evolving technologies to continuously add value to customer engagements.
Requirements
+ 1-3 years of experience in a customer-facing technical support, implementation, or consulting role, preferably in fraud, cybersecurity, or payments.
+ Experience with post-sales support or technical consulting for business clients.
+ Familiarity with data analysis and programming concepts (e.g., basic SQL, Python).
+ A basic understanding of fraud analysis or digital identity is a plus.
+ Bachelor's degree in a technical or analytical field such as Economics, Statistics, Engineering, or a related discipline.
+ Strong communication skills, with the ability to explain technical concepts clearly.
+ A proactive, analytical, and detail-oriented mindset with a passion for problem-solving.
+ Willingness to travel as needed
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:● Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs.● Life Assurance Policies: Providing financial security for your loved ones.● Modern Family Benefits: Support for maternity, paternity, and adoption needs.● Long Service Award: Recognition for your dedication and loyalty.● Celebratory Allowance/Gifts: Marking special occasions to celebrate with you.● Flexible Benefits Plan : Offering you wider choice of services and products● Employee Assistance Program : Access support for personal and work-related challenges.● Flexible Working Arrangements: Balance work and personal life effectively.● Access to Learning and Development Resources: Empowering your professional growth.
Learn more about the LexisNexis Risk team and how we work
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Join us as Online Engagement & Marketing Executive

Purpose of the Role

This role drives the company's digital presence through performance-driven campaigns and engaging live-stream sessions. He/She will not only strategize and execute digital marketing activities but also host or manage product live streams to connect directly with consumers and boost sales.

Job Descriptions

Digital Marketing

• Plan and execute digital marketing strategies across social media, search, and e-commerce platforms to drive brand awareness and sales

• Plan, manage, and optimize paid ads (Meta, TikTok, Google, Shopee, Lazada, etc.) according to schedule and budget.

• Develop creative and engaging content (visuals, copy, short-form videos) tailored to different platforms

• Maintain assigned brands' website

• Monitor analytics and provide insights to improve ROI, awareness, and engagement

• Conduct internal and external sensory tests for assigned brands

• Perform any marketing-related tasks assigned

Live Streaming

• Host regular livestream sessions on TikTok and other social media platforms to showcase and sell our products.
• Engage audience in real time, answer questions and encourage purchase.
• Monitor and respond to comments and questions during live streams, build rapport with viewers, and address their concerns.
• Track, monitor, and understand Livestream's performance through insights and analytics.
• Collaborate with the marketing team to create and execute content strategies, promotional events, and product launches.

Brand & Community Engagement

• Manage online community interactions and ensure consistent brand voice.

• Collaborate with influencers/KOLs for digital campaigns and joint live sessions.

• Stay updated on live commerce and digital trends to keep the brand relevant and competitive.

Job Requirements

• Strong background in digital marketing
• Comfortable being in front of camera and managing KOLs/talents.
• Confident, engaging personality with strong communication skills.
• Creative mindset with ability to produce and edit social media content.
• Familiarity with analytics tools (Meta Ads Manager, TikTok Ads, Google Analytics)

• Familiar with the technical aspects of live streaming platforms and equipment and troubleshoot technical issues during live streams

• Presentable image with outgoing, engaging and charismatic traits.
• Ability to work independently and as part of a team
• Required language(s): English and Mandarin
• Willing to work in Tuas

Come be a part of shaping the future of the MICE industry in Singapore and leave a lasting impact on the MICE landscape and beyond

SACEOS is a leading association with over 40 years of proven dedication to serving the MICE industry in Singapore.

We are looking for a dynamic individual to join our team as Manager, Members Engagement & Events. In this role, you will be supporting the association to manage member relationship, organise membership-related activities as well as SACEOS' flagship events and business missions.

Key Responsibilities:

• Event Management: Plan, coordinate, and execute SACEOS' flagship events, such as the Singapore MICE

Forum and Asia CEO Summit.

• Trade Missions: Manage inbound and outbound trade missions, coordinating logistics, delegations, and

business matching activities.

• Member Recruitment and Retention: Develop and implement strategies to attract, recruit, and retain

members. Identify opportunities to add value to member organisations through targeted initiatives and

resources to drive satisfaction and member retention.

• Member Connect Activities: Organise regular Member Connect activities, including networking sessions and

workshops, to facilitate knowledge sharing and interaction among members.

• Membership Administration: Administer membership fee collection and membership database management.

• Any other ad hoc duties assigned.

Requirements:

• Tertiary education with a minimum of 5 years' experience in related fields.

• Prior experience in organising large-scale events involving C-level participants.

• Takes initiative and work independently to complete assigned tasks within the given timeline.

• Strong operation and execution skills.

• Strong interpersonal skills with the ability to collaborate across teams and build relationships with members and stakeholders.

• Proficiency in all Microsoft Office applications.

• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.

Interested candidates are invited to send their resumes with current and expected salary information.

Why Join Us:

Joining SACEOS offers a unique opportunity to play a key role in shaping the future of the MICE industry in Singapore and beyond. You will work alongside a passionate and dedicated team committed to driving innovation and excellence in the sector. Additionally, you will have the chance to network with industry leaders, participate in industry events, and contribute to the growth and success of Singapore's MICE ecosystem.

SACEOS is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest in joining our team; however, only shortlisted candidates will be contacted for an interview.

Come be a part of shaping the future of the MICE industry in Singapore and leave a lasting impact on the MICE landscape and beyond

SACEOS is a leading association with over 40 years of proven dedication to serving the MICE industry in Singapore.

We are looking for a dynamic individual to join our team as Assistant Manager, Members Engagement & Events. In this role, you will be supporting the association to manage member relationship, organise membership-related activities as well as SACEOS' flagship events and business missions.

Key Responsibilities:

• Event Management: Plan, coordinate, and execute SACEOS' flagship events, such as the Singapore MICE

Forum and Asia CEO Summit.

• Trade Missions: Manage inbound and outbound trade missions, coordinating logistics, delegations, and

business matching activities.

• Member Recruitment and Retention: Develop and implement strategies to attract, recruit, and retain

members. Identify opportunities to add value to member organisations through targeted initiatives and

resources to drive satisfaction and member retention.

• Member Connect Activities: Organise regular Member Connect activities, including networking sessions and

workshops, to facilitate knowledge sharing and interaction among members.

• Membership Administration: Administer membership fee collection and membership database

management.

• Any other ad hoc duties assigned.

Requirements:

• Tertiary education with a minimum of 3 years' experience in related fields.

• Prior experience in organising large-scale events involving C-level participants.

• Takes initiative and work independently to complete assigned tasks within the given timeline.

• Strong operation and execution skills.

• Strong interpersonal skills with the ability to collaborate across teams and build relationships with members and stakeholders.

• Proficiency in all Microsoft Office applications.

• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.

Interested candidates are invited to send their resumes with current and expected salary information.

Why Join Us:

Joining SACEOS offers a unique opportunity to play a key role in shaping the future of the MICE industry in Singapore and beyond. You will work alongside a passionate and dedicated team committed to driving innovation and excellence in the sector. Additionally, you will have the chance to network with industry leaders, participate in industry events, and contribute to the growth and success of Singapore's MICE ecosystem.

SACEOS is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest in joining our team; however, only shortlisted candidates will be contacted for an interview.

Roles & Responsibilities

Responsibilities:

• Lead and implement holistic student care and wellbeing initiatives.
• Serve as the trained first point of contact for all students, providing basic counselling, early intervention, and referral to specialised services when needed.
• Design and execute programmes, workshops, and campaigns that support students' mental, emotional, and social wellbeing throughout their academic journey

Requirements:

• Min Degree in Counselling, Psychology, Social Work, Education, or related field
• Min 5 years in student services, welfare, or alumni relations
• Counselling/trained in crisis support

Salary Range: $6,500 to S$7,500

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

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