60 Client Relations jobs in Singapore

Job Mandate

The Client Relations Associate is primarily responsible for providing customer service related to account opening, time deposits, client inquiries, after-sales service, and the accurate, efficient, and timely processing of over-the-counter transactions such as deposits, withdrawals, payments, foreign currencies, remittances, and miscellaneous transactions.

Duties & Responsibilities

1. Performs start and end of day banking activities.
2. Processes over-the-counter transactions related to cash and check deposits, withdrawals, encashments, foreign currencies, remittances, and other miscellaneous transactions, with decision-making authority up to $30K SGD.
3. Monitors maturities of Time Deposits and coordinates with clients for instructions.
4. Briefs and orients prospective clients on bank products and services, cross-sells bank products, and provides active assistance to clients.
5. Acts as Junior Marketing Officer, organizing and supporting marketing events, engaging with clients, and serving as an alternate for Loans Operations and Treasury Operations, as well as a Liaison Officer for Singapore clients and branches in the Philippines.
6. Ensures confidentiality of passwords in all assigned systems and compliance with the bank’s policies, procedures, KYC and AMLA requirements, Data Privacy, and Service Quality Standards.
7. Handles small projects and performs other duties as assigned.

• Attend to incoming calls
• Attend to visitors and handle all enquiries
• Manage the auto-gate intercom and the public address system
• Attend to all incoming faxes and mails from letterbox
• Maintain a good filing system and records.

• Handle the admission, discharge, booking and coordination of transport for the residents
• Arrange for financial counselling
• Ensure that the residents' records are updated and properly maintained
• Ensure all charges are correctly keyed into the CURA System before invoices are generated
• Send out invoices and track accounts receivables
• Generate receipts upon receiving payment
• Prepare day end report
• Update E bed status in IRMS
• Update residents' hospitalization and home leave
• Coordinate and email prescriptions to Polyclinics
• Coordinate with family for subsidy application and for the social report
• Renew HHMT
• Update RAF
• Draft letter to payer for changes in RAF, to be signed by the Operations Manager
• Coordinate with doctor for PGDAS, IDAPE, Eldershield, memo for discharge and medical report for subsidy application

• Coordinate with the Nursing Department for the services and consumables required and used by the residents and ensure that all these items are keyed into the CURA System, as well as any special meals ordering
• Coordinate with the Nurse Managers for bed assessment and functional status report for subsidy application
• Coordinate with the Physiotherapists for PT report for purpose of subsidy application
• Email discharge notice to respective nursing level
• Handle client's feedbacks and re-direct the feedback to the respective Departmental Head
• Print of wound photos sticker labels and prescriptions
• Attend to resident/family needs (e.g. purchase of ripple mattress and additional PT session)

• Possess "O" Level / "A" Level Certificate or a Diploma in Business or its equivalent
• Have at least 1 year of relevant working experience in the Nursing Home or healthcare industry
• Able to work on alternate Saturday
• Able to work onsite in Bukit Panjang area.

Location: Bukit Batok, WEST

Duration: Employment is available for a 5.5-day week, Monday to Saturday, with specific working hours as follows:

• Monday to Friday: 8am to 6pm
• Saturday: 8am to 12:30pm

Responsibilities:

Welcome and orientate visitors/patients upon arrival at the lobby area.

Assist visitors/patients with online pre-registration and checking in at self-help kiosks and entry gantries, as well as checking out at exit gantries.

Ensure crowd control and proper queue management at the self-help kiosks and monitor human traffic flow at entry gantries, avoiding instances of tailgating.

Conduct regular checks of the waiting area and toilets on Level 1 to ensure they are clean and their amenities are well-stocked, maintained and functioning properly.

Welcome and orientate public upon arrival at the sheltered car porch/lobby area.

Perform other duties assigned by your supervisor.

Requirements:

Candidates should have experience in customer service/patient fronting.

Select how often (in days) to receive an alert:

The Client Relations Associate is primarily responsible for providing customer service relative to account opening, time deposits, client inquiries, after sales service, accurate, efficient and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign currencies, remittances and miscellaneous transactions.

The Responsibilities we will trust you with:

• Performs start and end of day banking activities.
• Processes Fund transfers/CBL and over-the-counter transactions pertaining to cash and check deposits, withdrawals, encashments, foreign currencies, inward/outward remittances and other miscellaneous transactions and makes decisions up to $ 30K SGD.
• Monitors maturities of Time Deposits and coordinates with clients for instructions.
• Briefs, orients prospective clients on bank products and services, cross-sells bank products and provides service by actively volunteering assistance.
• Acts as Junior Marketing Officer, organize and support marketing events, speaks with clients and as an alternate for Loans Operations and Treasury Operations and as Liaison Officer for Singapore clients and branches in the Philippines.
• Ensures confidentiality of own password in all assigned systems and compliance to Bank’s policies and procedures, KYC and AMLA requirements, Data Privacy and Service Quality Standards of the bank.
• Handles small projects and performs other duties assigned from time to time.

The Qualifications you should have:

• Bachelor’s degree relevant to the job, preferably in Business Management
• Three (3) years customer service experience from a bank having sufficient experience to respond and assist customers with inquiries and process transactions correctly and efficiently in accordance with policies and procedures including KYC requirements.
• Effective oral and written communications skills
• Good problem solving and numerical skills

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 22715

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. All Rights Reserved.

Job Mandate

The Client Relations Associate is primarily responsible for providing customer service related to account opening, time deposits, client inquiries, after-sales service, and the accurate, efficient, and timely processing of over-the-counter transactions such as deposits, withdrawals, payments, foreign currencies, remittances, and miscellaneous transactions.

Duties & Responsibilities

• Performs start and end of day banking activities.
• Processes over-the-counter transactions related to cash and check deposits, withdrawals, encashments, foreign currencies, remittances, and other miscellaneous transactions, with decision-making authority up to $30K SGD.
• Monitors maturities of Time Deposits and coordinates with clients for instructions.
• Briefs and orients prospective clients on bank products and services, cross-sells bank products, and provides active assistance to clients.
• Acts as Junior Marketing Officer, organizing and supporting marketing events, engaging with clients, and serving as an alternate for Loans Operations and Treasury Operations, as well as a Liaison Officer for Singapore clients and branches in the Philippines.
• Ensures confidentiality of passwords in all assigned systems and compliance with the bank’s policies, procedures, KYC and AMLA requirements, Data Privacy, and Service Quality Standards.
• Handles small projects and performs other duties as assigned.

Our client is a leading energy company in Singapore. They are looking for a Client Relations Officer to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Manage a portfolio of customer accounts with ongoing support and engagement
• Prepare quotations, proposals, and customer-facing documents
• Assist in meeting team targets through excellent account service and follow-up
• Build strong, long-term relationships with clients to foster loyalty
• Coordinate with internal teams to ensure timely and accurate support
• Maintain documentation and records to ensure compliance with account processes

Requirements:

• Diploma in any discipline
• Service- or results-oriented with strong initiative
• Reliable, detail-oriented, and organised
• Excellent interpersonal and communication skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address:

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Job Scope:

• Meeting clients
• Calling and prospecting potential clients
• Sales

Requirements:

• Fresh Graduates are welcome
• Determine, responsible, focus, target driven
• Degree or local diploma holder in any field
• Able to communicate well

Job Type: Full-time

Benefits:

• Employee assistance programme
• Flexible schedule

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Work Location: In person