4,308 Relationship Manager jobs in Singapore
Customer Relationship Manager
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Job Description
• Supervise daily operations and promote a collaborative, high-performance culture across multiple locations.
• Train and manage staff in customer service and ground operations.
• Develop and execute business plans covering sales targets, revenue growth, and expense control.
• Collaborate with the marketing team to design strategic customer loyalty programs.
• Handle customer inquiries, complaints, registration, and withdrawal processes.
• Partner with internal departments to continuously enhance customer satisfaction.
• Maintain and update the staff training manual to ensure consistency and quality.
• Set clear departmental goals aligned with overall company objectives.
• Work with management to plan and implement strategic growth initiatives.
• Coordinate with the curriculum and teaching teams on the class schedules.
• Analysis the performance of operations to implement improvement plans.
• Communicate and present effectively in both English and Chinese.
Job Requirements
• Excellent interpersonal and communication skills.
• Strong leadership abilities and a collaborative mindset.
• Proven conflict resolution skills.
• Ability to build and maintain long-term client relationships.
• Proficient in both English and Chinese Languages
• Able to work 5 days a week, including weekends and weekday evenings , in accordance with the centre's operating hours.
Experience and Education
• Minimum bachelor's degree in business administration, marketing or management.
• Minimum 5 years of customer service, sales, or a related position.
Customer Relationship Manager
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This role involves managing regular customer relationships, coordinating deliveries and handling customer inquiries. The ideal candidate will have excellent communication skills and be detail-oriented.
Key Responsibilities:- Managing customer accounts and coordinating with external departments for deliveries.
- Handling customer inquiries and processing sales, purchase, and delivery orders.
The successful candidate will possess excellent communication skills and be task-driven, ensuring timely completion of tasks.
Required Skills:- Excellent communication skills.
- Detail-oriented and task-driven.
- Opportunity to develop strong customer relationships.
- Chance to work in a dynamic environment.
Customer Relationship Manager
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We are seeking a highly skilled Telemarketer to manage customer accounts with ongoing support and engagement.
The ideal candidate will possess strong communication and interpersonal skills, as well as the ability to work effectively in a team environment.
Key Responsibilities:
- Manage customer relationships to foster loyalty and retention.
- Prepare quotations, proposals, and other customer-facing documents.
- Collaborate with internal teams to provide timely and accurate support.
Requirements:
- Diploma in any discipline.
- Service-oriented with strong initiative and excellent communication skills.
- Reliable, detail-oriented, and organized with a focus on meeting team targets.
This is a 1-year contract position that offers an opportunity for professional growth and development.
Key Performance Indicators (KPIs):
- Meet or exceed monthly sales targets.
- Maintain high levels of customer satisfaction through effective account management.
- Develop and maintain strong relationships with clients to foster loyalty and retention.
Customer Relationship Manager
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This role requires a hardworking and personable individual to work from home most of the time, independently.
You will establish rapport with customers, identify solutions to their needs, and present various scenarios while troubleshooting.
Strong communication, problem-solving, and administrative skills are essential.
Key Responsibilities:Sales Customer Relationship Manager
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- This is a Sales Administration position focused on managing customer relationships and sales activities in the Semiconductor industry.
We are seeking an experienced professional to join our team as a Sales Administrator/Coordinator. As a key member of our sales team, you will be responsible for maintaining and building strong relationships with customers, processing sales orders, and analyzing sales data.
Main Responsibilities- Process and manage sales orders, ensuring accuracy and efficiency, and maintaining healthy sales order fulfillment in our ERP system.
- Maintain and update customer records, respond to inquiries, and provide excellent customer service.
- Analyze sales data, generate reports, and track key performance indicators (KPIs).
- Support the sales team with tasks such as preparing documentation and coordinating logistics.
- Manage organized records of sales transactions, customer information, and other relevant data.
- Interact directly with reps and partners for local and overseas queries, addressing their needs and resolving any issues or complaints.
- Familiarity with sales software, ERP/CRM systems, and Microsoft Office Suite (Word, Excel, PowerPoint)
- ITE business or engineering certifications.
- Bilingual in English and Mandarin to converse with Mandarin speaking associates
This permanent role offers a competitive compensation package, 14 days leave, and opportunities for professional growth and development.
Other InformationPlease note that this job posting does not include company budget details. We look forward to hearing from qualified candidates who are interested in joining our team.
Senior Customer Relationship Manager
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We are seeking a results-driven and client-focused professional to manage strategic customer accounts. The ideal candidate will foster long-term partnerships, understand client needs, and coordinate internal teams to ensure service excellence and deliver revenue growth.
Job Responsibilities:- Strategic Thinking & Execution
- Develop commercial plans and execution models with internal stakeholders.
- Formulate and drive Joint Business Plans (JBPs) with key accounts.
- Identify market trends and develop strategies to outperform competitors.
- Collaborate with Marketing to create annual activity plans.
- Plan and execute BTL activities, including promotional mechanics and in-store merchandising (POSM), with Marketing/Trade Marketing.
- Sales & Profit Delivery
- Drive effective channel and product range strategies to optimize profitability.
- Collaborate with internal teams to develop integrated business plans for account growth.
- Contribute to pricing strategy development across SKUs, balancing profit and market competitiveness.
- Implement Point-of-Purchase strategies to maximize trade spend efficiency.
- Manage trade spend allocations at the category level in support of route-to-market strategies.
- Evaluate promotional cost-effectiveness and ROI by channel and customer.
- Lead monthly forecast reviews and category management initiatives with retailers.
- Account Management & Partnerships
- Build and maintain strong commercial relationships with key retail accounts.
- Lead complex negotiations and contract discussions.
- Develop and implement channel differentiation strategies.
- Compliance
- Ensure proper implementation of contracts and adherence to agreed terms.
- Maintain compliance with competition laws and anti-bribery regulations.
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum 5 years of key account management experience in FMCG or retail.
- Proven experience in:
- Strategic Category Management
- Trade Spend Management
- Customer-focused account development
- Strong analytical skills, commercial acumen, and entrepreneurial mindset.
- Excellent negotiation and stakeholder management capabilities.
Requirements:
Senior Customer Relationship Manager
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We are seeking a seasoned customer relationship professional to lead our team in delivering exceptional customer service and driving business growth.
Job Description:The ideal candidate will have a proven track record of building and maintaining strong relationships with key customers, identifying new opportunities for growth and development, and providing expert advice on customer needs.
- Develop and implement strategies to enhance customer satisfaction and loyalty
- Build and maintain strong relationships with key customers through regular communication and meetings
- Identify new business opportunities and develop proposals to secure new contracts
- Provide expert advice on customer needs and preferences
- Degree in Marketing, Business Administration, or relevant field
- Minimum 4 years of experience in account management or customer service
- Proven track record of building and maintaining strong customer relationships
- Excellent communication and interpersonal skills
We offer a competitive salary and benefits package, including a bonus structure that rewards performance.
Others:This is an exciting opportunity to join a dynamic team and contribute to the success of our organization. If you are a motivated and results-driven individual with a passion for customer service, we encourage you to apply.
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Senior Customer Relationship Manager
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We are seeking a skilled sales professional to manage and build relationships with new and existing customers.
The ideal candidate will have a proven track record in sales, particularly in the FMCG/F&B industry.
Responsibilities include:
- Managing customer relationships
- Sourcing new customers and expanding product distribution
- Responsible for sales of products
Requirements:
- Minimum 2 years of sales experience in FMCG/F&B industry
- Minimum 'O' Level
- Good interpersonal & presentation skills
- Dynamic and aggressive personality
- Candidates with class 3 driving licence will be advantageous
- Only Singaporean & PR preferred
- Full time Mon-Fri (9am-6pm)
Tell us what skills you have
Negotiation
Sales
Microsoft Office
Microsoft Excel
Interpersonal Skills
Cold Calling
Selling
Marketing
B2B
Networking
Presentation Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Business Development
Strategic Customer Relationship Manager
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This is a challenging role for an experienced customer account professional to join our team at ABS Building Products Pte Ltd in Singapore. The successful candidate will be responsible for managing customer relationships, formulating financial strategies, and overseeing the entire financial function.
The key objective of this role is to drive business growth through effective customer engagement and relationship management. This involves developing and executing strategic plans to meet customer needs, improve customer satisfaction, and increase revenue.
The ideal candidate will have excellent communication skills, both written and verbal, with the ability to build strong relationships with customers and internal stakeholders. A proven track record of success in customer account management, financial planning, and team leadership is essential.
Key Responsibilities:
- Formulate long-term financial strategies and establish yearly objectives
- Develop and oversee the entire financial functions
- Regulate accounting systems to ensure compliance and efficiencies
- Coordinate annual audit process
- Manage annual budgeting and mid-year financial forecasting
- Tax compliance
- Presentation of regular financial reports
- Liaison with regulators directly to ensure compliance with listing rules and local laws
- Maintenance of relationships with key financial partners in various countries
Requirements:
- Demonstrated ability to handle sensitive information effectively and confidentially
- Proven leadership capabilities in managing remote teams
- Possess good business partnering skills with stakeholders across different levels
- Possess excellent communication and interpersonal skills
- Ability to thrive well in a complex and fast-paced environment
- An excellent command of both written and verbal in Chinese (Mandarin) and English is essential
- Willingness to work on Saturday morning
Working Arrangement:
- Able to start work immediately or short notice period (within a month)
- A team player and able to work independently
Sales Executive - Customer Relationship Manager
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Sales and Account Management Position
This role requires an individual with excellent sales skills to manage and service customers within their account portfolio.
- Key Responsibilities:
- Manage customer accounts, issue daily orders based on customer requests, check stock for daily deliveries, prepare quotations for current and potential customers, ensure timely payments, review sales performance to meet targets, and represent the company at exhibitions and events.
Required Skills and Qualifications:
- Minimum O level qualification, minimum 1 year sales or customer service experience preferably in a similar industry.
Benefits:
- A competitive salary package, including basic salary, commission, transport allowance, phone bill reimbursement, AWS, and performance bonus.
Apply Now:
- Email your resume to the relevant department. Please indicate the job reference number in the email subject.
Anradus Application Policy:
We value each application and ensure every resume is reviewed efficiently, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client.