49 Client Relations jobs in Singapore

CLIENT RELATIONS ASSOCIATE

Singapore, Singapore BDO UNIBANK, INC. (Singapore Branch)

Posted 1 day ago

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Job Description

Job Mandate

The Client Relations Associate is primarily responsible for providing customer service related to account opening, time deposits, client inquiries, after-sales service, and the accurate, efficient, and timely processing of over-the-counter transactions such as deposits, withdrawals, payments, foreign currencies, remittances, and miscellaneous transactions.

Duties & Responsibilities

  1. Performs start and end of day banking activities.
  2. Processes over-the-counter transactions related to cash and check deposits, withdrawals, encashments, foreign currencies, remittances, and other miscellaneous transactions, with decision-making authority up to $30K SGD.
  3. Monitors maturities of Time Deposits and coordinates with clients for instructions.
  4. Briefs and orients prospective clients on bank products and services, cross-sells bank products, and provides active assistance to clients.
  5. Acts as Junior Marketing Officer, organizing and supporting marketing events, engaging with clients, and serving as an alternate for Loans Operations and Treasury Operations, as well as a Liaison Officer for Singapore clients and branches in the Philippines.
  6. Ensures confidentiality of passwords in all assigned systems and compliance with the bank’s policies, procedures, KYC and AMLA requirements, Data Privacy, and Service Quality Standards.
  7. Handles small projects and performs other duties as assigned.
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Client Relations Associate

Singapore, Singapore Alpine Motors Pte Ltd

Posted 6 days ago

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About the role

We are seeking a friendly and professional Client Relation Associate to join our Corvette Singapore (Alpine Motors Pte Ltd) in the Commonwealth Central Region . In this full-time role, you will be responsible for providing exceptional front-line customer service, managing incoming enquiries and administrative tasks to support our showroom.

What you'll be doing

  • Greeting and welcoming all visitors to our showroom in a friendly and professional manner

  • Handling incoming phone calls, emails and enquiries, and directing them to the appropriate team members

  • Maintaining a tidy and organised showroom

  • Providing administrative support to the sales and service teams as required

  • Assisting with inventory management and other clerical duties

  • Ensuring a high level of customer satisfaction at all times

What we're looking for

  • Previous experience as a Receptionist or in a customer service-focused role

  • Excellent communication and interpersonal skills, with a friendly and professional demeanour

  • Strong organisational and multitasking abilities

  • Proficiency in using standard office software and equipment

  • A keen eye for detail and the ability to work accurately under pressure

  • A genuine interest in the automotive industry and a commitment to providing outstanding customer service

What we offer

At Alpine Motors, we are proud to offer a supportive and inclusive work environment, with opportunities for career development and ongoing training. Our comprehensive benefits package includes competitive salary, annual leave, health insurance, and discounts on our range of vehicles and services.

About us

Alpine Motors Pte Ltd is a leading provider of automotive solutions in the region. With a strong focus on innovation and customer satisfaction, we have established a reputation for delivering high-quality products and exceptional service. Our team of dedicated professionals is committed to driving the success of our business and creating value for our customers.

If you're excited about this opportunity and believe you have the skills and experience to succeed in this role, we encourage you toapply now.

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Client Relations Officer

Singapore, Singapore Lawsociety

Posted 18 days ago

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Job Description

Gloria James-Civetta & Co, a well-established law firm, is looking for a Client Relations Officer to manage front-desk operations, deliver excellent client service, and support administrative tasks.

Responsibilities include:

Answering and directing phone calls, diverting calls after hours.

Greeting clients.

Conducting conflict checks and maintaining enquiry records.

Scheduling appointments, managing the firm’s calendar.

Issuing receipts and saving enquiry notes.

General administrative support.

Requirements:

Experience in a law firm or professional setting preferred.

Proficient in Microsoft Office.

Strong communication, organisation, and maintains confidentiality.

Professional and courteous demeanor.

Interviews via Zoom or in person.

Please send your CV to . Only shortlisted candidates will be contacted.

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Client Relations Manager

Singapore, Singapore Jaeger-LeCoultre

Posted 18 days ago

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Position Summary

Are you passionate about developing successful business growth, building strategies, and aligning people and processes to achieve so? Would you like to support elevating the VIC client business by maximizing commercial results with an entrepreneurial mindset? If so, we would like to present to you the opportunity to join our Singapore team as the Client Relations Manager.

Position Summary

Are you passionate about developing successful business growth, building strategies, and aligning people and processes to achieve so? Would you like to support elevating the VIC client business by maximizing commercial results with an entrepreneurial mindset? If so, we would like to present to you the opportunity to join our Singapore team as the Client Relations Manager.

The primary mission of the Client Relations Manager is to support and cultivate the VIC client evolution, including expansion and retention in Singapore, thereby ensuring qualitative and sustainable growth.

You will be responsible for curating client journeys with a unique and targeted approach that continually engages, thereby taking the ultra-luxury experience to new heights. As well as deep dive into client analysis, transforming data into client-centric action plans.

You will be rostered at the boutique with sales responsibility.

Key Responsibilities

CLIENT FOCUS

VIC Recruitment

  • Develop own VIC portfolio by recruiting high potential clients into the brand
  • Participating in Local and International Events and act as Maison Ambassador
  • Develop High Watchmaking (>100 KEUR) segments by closing sales
  • Provide strategic direction on VIC treatment and initiatives

Engagement

  • Provide and implement development initiatives and activities set forth by the Regional Retail and Marketing team to build client loyalty
  • Manage and follow up with VIC clients watch care and repairs
  • Take the lead in the implementation of in-boutique events and activations, working in collaboration with the Regional team.
  • Work closely with the Retail and Marketing team to propose and coordinate unique VIC client experiences
  • Prepare and analyze in-boutique events sales ROI and feedback as required
  • Create and execute a plan to re-activate sleeping/inactive clients in the database

COMMERCIAL FOCUS

  • Demonstrate ability to consistently achieve or exceed sales targets and KPI’s
  • Develop business acumen that assesses and strategizes effectively based on data and local market intelligence
  • Master expertise of the boutique business and assess local market opportunities to implement a proactive and effective sales and client development strategy

TEAM SUPPORT FOCUS

  • Act as an expert and provide coaching and support to the team with their client portfolio
  • Propose VIC client entertainment and engagement activities to the team
  • Support boutique team on VIC client sales presentation, product analysis, clienteling activities
  • Collaborate and support boutique team in the selling ceremony to increase sales
  • Provide regular reports and qualitative feedback on client behavior, market context, and competition
  • Fulfil sales associate responsibilities in the boutique, adhering to roster and including all operational and client relation matters

YOUR PROFILE

  • You have a minimum of 10 years of professional experience, preferably in the luxury retail industry with previous commercial exposure and a business development background
  • You have acquired an established network of loyal and qualitative clients to leverage
  • You are a strategic thinker who anticipates challenges and develops varied-term solutions
  • You have a strong customer focus and good client management knowledge
  • You demonstrate an entrepreneurial spirit and take timely decisions with the ability to assess the risks involved
  • You are creative and can handle and deal comfortably in a multinational environment
  • You are a strong communicator with the ability to influence at all levels
  • You are proficient in MS Office
  • You speak English and Mandarin fluently

YOUR JOURNEY WITH US

If your application is selected, we will give you an introductory call to explain further steps and discuss the opportunity. If things go well on both ends, you will have a chance to meet a few colleagues in the HR and Business teams in an individual interview.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales, Business Development, and Administrative
  • Industries Retail Luxury Goods and Jewelry

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Client Relations - APAC

Tradeweb

Posted 8 days ago

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Job Description

**Job Description**
An exciting opportunity has arisen to join Tradeweb's Client Service team based in Singapore covering the whole APAC region. Working in a fast paced, challenging and dynamic environment, the team enjoys the responsibility of delivering the Tradeweb suite of products to our clients on the buy side. As a Client Services Representative, you will be expected to deliver an excellent level of service to all clients, dealing with requests for information, queries and problems in an efficient and friendly manner and developing and maintaining a thorough understanding of our products and services in order to meet with our clients' demands.
**Key Responsibilities:**
+ Support buyside clients with general platform / product queries but will have a focus on supporting our Repo Workflows
+ Monitor trades and actively follow up to identify and resolve any issues
+ Support internal teams with client connectivity and delivering initial user training
+ Work directly with the Sales Teams to onboard new clients, including handling legal documentation and training coordination
+ Take ownership some buyside procedures and documentation
+ Fostering productive relationships with both Clients and other Sales & Client Services Representatives; and supporting team efforts to deliver great service, particularly around product launches
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Ensuring the system is prepared for daily trading and monitor performance throughout the trading day
**Essential Skills / Experience:**
+ Results oriented and motivated to deliver excellent client service
+ Keen interest in financial markets; prior exposure to or enthusiasm for Repo Products is highly desirable
+ Client services or financial services background preferred
+ Fluent in North Asian languages (Mandarin, Japanese, Korean etc) is beneficial
+ Ability to multitask with strong organizational and time management skills
+ Strong MS Office skills and must be comfortable using financial application
+ Able to support colleagues in achieving collective goals and demonstrate initiative and resourcefulness in independent task.
+ Eager to learn, results focus and requires a high degree of self-motivation
**About Tradeweb:**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
**Private Policy Statement Link:**
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Client Relations Manager

Singapore, Singapore beBeeClient

Posted today

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Job Description

Customer Acquisition Specialist

We are a customer-focused organisation that prioritises retention and growth. Due to the complexity of our industry, you will need excellent interpersonal skills to attract and retain valuable clients.

You will be expected to work independently, primarily working from home, and manage your personal time effectively.

Your job scope includes:

  • Maintaining accurate records of existing and incoming clients
  • Updating existing clients and attracting potential new prospects through outbound calls
  • Maintaining a professional image and stance when required

A pleasant personality and ability to learn quickly are essential for success in this role.

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Client Relations Representative

Singapore, Singapore beBeeClientEngagement

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Job Description

We are seeking a highly motivated and customer-focused professional to join our team as a Client Engagement Support Specialist. In this role, you will be responsible for assisting in building and maintaining strong client relationships by addressing inquiries, coordinating communication, and ensuring client satisfaction throughout their engagement.

Responsibilities:

  • Serve as the primary point of contact for client inquiries and requests.
  • Coordinate communication between clients and internal teams to ensure timely and accurate responses.
  • Maintain a positive and professional relationship with clients to enhance their overall experience.
  • Proactively identify and address client needs and concerns to ensure high levels of satisfaction.
  • Collaborate with cross-functional teams to develop and implement strategies for improving client engagement.

Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Proven experience in customer service, account management, or a related role.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Strong attention to detail and a commitment to delivering high-quality service.

If you are passionate about building relationships, driving client satisfaction, and making a positive impact, we invite you to apply.

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Client Relations Officer

Singapore, Singapore PRECIOUS HOMES BUKIT PANJANG PTE. LTD.

Posted today

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To support the Admin Manager in the day-to-day management of the reception, administration and others supporting duties.

Reception duties
  • Attend to incoming calls
  • Attend to visitors and handle all enquiries
  • Manage the auto-gate intercom and the public address system
  • Attend to all incoming faxes and mails from letterbox
  • Maintain a good filing system and records.
Administrative duties
  • Handle the admission, discharge, booking and coordination of transport for the residents
  • Arrange for financial counselling
  • Ensure that the residents' records are updated and properly maintained
  • Ensure all charges are correctly keyed into the CURA System before invoices are generated
  • Send out invoices and track accounts receivables
  • Generate receipts upon receiving payment
  • Prepare day end report
  • Update E bed status in IRMS
  • Update residents' hospitalization and home leave
  • Coordinate and email prescriptions to Polyclinics
  • Coordinate with family for subsidy application and for the social report
  • Renew HHMT
  • Update RAF
  • Draft letter to payer for changes in RAF, to be signed by the Operations Manager
  • Coordinate with doctor for PGDAS, IDAPE, Eldershield, memo for discharge and medical report for subsidy application
Other duties
  • Coordinate with the Nursing Department for the services and consumables required and used by the residents and ensure that all these items are keyed into the CURA System, as well as any special meals ordering
  • Coordinate with the Nurse Managers for bed assessment and functional status report for subsidy application
  • Coordinate with the Physiotherapists for PT report for purpose of subsidy application
  • Email discharge notice to respective nursing level
  • Handle client's feedbacks and re-direct the feedback to the respective Departmental Head
  • Print of wound photos sticker labels and prescriptions
  • Attend to resident/family needs (e.g. purchase of ripple mattress and additional PT session)
Job Requirements
  • Possess "O" Level / "A" Level Certificate or a Diploma in Business or its equivalent
  • Have at least 1 year of relevant working experience in the Nursing Home or healthcare industry
  • Able to work on alternate Saturday
  • Able to work onsite in Bukit Panjang area.
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Client Relations Officer

Singapore, Singapore DCI CONSULTANTS PRIVATE LIMITED

Posted today

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Roles & Responsibilities

Job Description :

  • Develop and execute a strategic sales plan to identify and target potential commercial customers within assigned territories
  • Generate leads through various channels , including cold calling, networking, referrals, and attending industry events
  • Build and maintain strong relationships with key decision-makers and stakeholders within prospective customer organisations
  • Conduct thorough needs assessments to understand customers' energy requirements and tailor solutions to meet their specific needs
  • Present and demonstrate the value proposition of our electricity solutions, highlighting cost savings, efficiency improvements, and sustainability benefits
  • Negotiate and close sales contracts , ensuring favourable terms and conditions for both the customer and the company
  • Collaborate with internal teams , including Operations, Billing, Product & Business Analysis, and among others, to ensure seamless delivery of solutions and exceptional customer experience
  • Stay informed about industry trends, market conditions, and competitive landscape to effectively position our offerings
  • Achieve and exceed sales targets , consistently delivering on revenue and growth objectives
  • Provide regular sales updates to management and market intelligence, highlighting key challenges, and opportunities

Minimum Requirements :

  • Minimum Diploma in Business, Marketing, or a related field
  • Proven experience in B2B sales , preferably within the energy or utilities sector
  • Commercially savvy
  • Strong understanding of electricity solutions and the commercial energy market
  • Excellent communication, negotiation, and presentation skills
  • Ability to build and maintain relationships with diverse stakeholders
  • Energetic
  • Self-motivated
  • Goal-oriented
  • Able to work independently
  • Accepts responsibility
  • Plan and think strategically
  • Creative and innovative
  • Proficiency in using CRM software and other sales tools
  • Willingness to travel as needed to meet with customers and attend industry events
  • Working Hours: 8.30am – 6.00pm (Monday – Friday)

Working Location : Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Tell employers what skills you have

CRM
Referrals
Customer Service Oriented
Sustainability
Customer Experience
Inventory
Business Analysis
Golf
Cold Calling
B2B
Networking
Market Intelligence
Facility Maintenance
Presentation Skills
Able To Work Independently
Hospitality
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Client Relations Manager

Singapore, Singapore beBeeClientServices

Posted today

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About Our Ideal Candidate

We are seeking a highly skilled professional to administer and drive the development and implementation of technical parameters, policies, and frameworks.

The ideal candidate will have excellent communication skills, proficiency in Microsoft Office Applications, and the ability to work under pressure. Prior experience with Healthcare Insurance providers (Employee Benefits) is an added advantage.

Responsibilities include:

  • Administering and driving the development and implementation of technical parameters, policies, and frameworks.
  • Maintaining high-quality interactions with all touch points and escalating resolutions in a client-centric manner.
  • Providing regular analysis or ad-hoc reports to clients on the performance of each portfolio.
  • Account management for assigned accounts and providing support to the team where required.
  • Any other tasks as assigned.

Requirements:

  • At least 1-2 years of working experience in a relevant industry and role.
  • Proficient in Microsoft Office Applications.
  • Possess good interpersonal and communication skills.
  • Ability to work under pressure.
  • Passion for customer service and a good team player.

This opportunity is designed to bring together motivated individuals who share a passion for customer service and teamwork.

Our organization offers a collaborative environment that values open communication, mutual respect, and employee growth.

We look forward to hearing from you!

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