309 Client Relations jobs in Singapore

Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,400 different calibres and the award of more than 430 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.

Are you passionate about developing successful business growth, building strategies, and aligning people and processes to achieve so? Would you like to support elevating the VIC client business by maximizing commercial results with an entrepreneurial mindset? If so, we would like to present to you the opportunity to join our Singapore team as the Client Relations Manager.

The primary mission of the Client Relations Manager is to support and cultivate the VIC client evolution, including expansion and retention in Singapore, thereby ensuring qualitative and sustainable growth.

You will be responsible for curating client journeys with a unique and targeted approach that continually engages, thereby taking the ultra-luxury experience to new heights. As well as deep dive into client analysis, transforming data into client-centric action plans.

You will be rostered at the boutique with sales responsibility.

• Develop own VIC portfolio by recruiting high potential clients into the brand
• Participating in Local and International Events and act as Maison Ambassador
• Develop High Watchmaking (>100 KEUR) segments by closing sales
• Provide strategic direction on VIC treatment and initiatives

• Provide and implement development initiatives and activities set forth by the Regional Retail and Marketing team to build client loyalty
• Manage and follow up with VIC clients watch care and repairs
• Take the lead in the implementation of in-boutique events and activations, working in collaboration with the Regional team.
• Work closely with the Retail and Marketing team to propose and coordinate unique VIC client experiences
• Prepare and analyze in-boutique events sales ROI and feedback as required
• Create and execute a plan to re-activate sleeping/inactive clients in the database

• Demonstrate ability to consistently achieve or exceed sales targets and KPI’s
• Develop business acumen that assesses and strategizes effectively based on data and local market intelligence
• Master expertise of the boutique business and assess local market opportunities to implement a proactive and effective sales and client development strategy

• Act as an expert and provide coaching and support to the team with their client portfolio
• Propose VIC client entertainment and engagement activities to the team
• Collaborate and support boutique team in the selling ceremony to increase sales
• Provide regular reports and qualitative feedback on client behavior, market context, and competition
• Fulfil sales associate responsibilities in the boutique, adhering to roster and including all operational and client relation matters

• You have a minimum of 10 years of professional experience, preferably in the luxury retail industry with previous commercial exposure and a business development background
• You have acquired an established network of loyal and qualitative clients to leverage
• You are a strategic thinker who anticipates challenges and develops varied-term solutions
• You have a strong customer focus and good client management knowledge
• You demonstrate an entrepreneurial spirit and take timely decisions with the ability to assess the risks involved
• You are creative and can handle and deal comfortably in a multinational environment
• You are a strong communicator with the ability to influence at all levels
• You are proficient in MS Office
• You speak English and Mandarin fluently

If your application is selected, we will give you an introductory call to explain further steps and discuss the opportunity. If things go well on both ends, you will have a chance to meet a few colleagues in the HR and Business teams in an individual interview.

Gloria James-Civetta & Co, a well-established law firm, is looking for a Client Relations Officer to manage front-desk operations, deliver excellent client service, and support administrative tasks.

Responsibilities include:

Answering and directing phone calls, diverting calls after hours.

Greeting clients.

Conducting conflict checks and maintaining enquiry records.

Scheduling appointments, managing the firm’s calendar.

Issuing receipts and saving enquiry notes.

General administrative support.

Requirements:

Experience in a law firm or professional setting preferred.

Proficient in Microsoft Office.

Strong communication, organisation, and maintains confidentiality.

Professional and courteous demeanor.

Interviews via Zoom or in person.

Please send your CV to . Only shortlisted candidates will be contacted.

Location: Bukit Batok, WEST

Duration: Employment is available for a 5.5-day week, Monday to Saturday, with specific working hours as follows:

• Monday to Friday: 8am to 6pm
• Saturday: 8am to 12:30pm

Responsibilities:

Welcome and orientate visitors/patients upon arrival at the lobby area.

Assist visitors/patients with online pre-registration and checking in at self-help kiosks and entry gantries, as well as checking out at exit gantries.

Ensure crowd control and proper queue management at the self-help kiosks and monitor human traffic flow at entry gantries, avoiding instances of tailgating.

Conduct regular checks of the waiting area and toilets on Level 1 to ensure they are clean and their amenities are well-stocked, maintained and functioning properly.

Welcome and orientate public upon arrival at the sheltered car porch/lobby area.

Perform other duties assigned by your supervisor.

Requirements:

Candidates should have experience in customer service/patient fronting.

Job Scope:

• Act as the first point of contact for clients, providing a warm welcome and excellent customer service.
• Manage front desk duties, including processing payments and scheduling appointments efficiently.
• Handle customer inquiries professionally and provide solutions promptly.
• Maintain a tidy and presentable reception area to ensure a positive impression.
• Develop strong relationships with customers by actively listening to their concerns and resolving issues effectively.
• Maintain accurate records of expenses and costs to support business decision-making.
• Perform ad-hoc duties such as basic housekeeping to ensure a smooth operation.
• Carry out any other related responsibilities as required.

Job Description:

• Enjoy a fun and dynamic working environment.
• Work flexible hours: Monday to Saturday, 12 pm to 8 pm.
• Benefit from a competitive salary package, including incentives and bonuses.
• Conveniently located salons at Bencoolen and Hougang, just a 5-minute walk from Rochor and Hougang MRT stations.

Requirements:

• Pleasant and outgoing personality to interact with customers effectively.
• Dress professionally and maintain a well-groomed appearance to represent the company positively.
• Strong service orientation and ability to work hard to achieve goals.
• Adhere to company standards and guidelines to ensure consistency.

Benefits:

• Basic salary plus various incentives and bonuses.

Working Hours: Monday to Saturday, 12 pm to 8 pm.

About Us

Brahm Centre is a registered mental health charity dedicated to promoting happier and healthier living through holistic programs. We empower indivduals to create their own happiness. We are a full member of the National Council of Social Services (NCSS) and an Institution of Public Character (IPC).

We offer science-based mindfulness programs to enhance mental well-being.

We have a care management team supported by trained volunteers. Working with the Agency for Integrated Care, the Ministry of Health and healthcare and educational institutions, we support the community through health education, case management, counselling services and outreach. We offer wellness programs and art courses designed to enhance overall well-being.

Role Overview

We are seeking a dedicated Customer Relations Officer to provide excellent customer service, support daily centre operations, and facilitate smooth delivery of programmes and events. This role requires strong organisational skills, attention to detail, and a passion for serving the community.

Key Reponsibilities

1. Customer Service & Centre Operations

• Manage daily centre operations, including housekeeping, facility readiness, and availability of resources.
• Prepare venues and logistics for courses, workshops, and events.
• Ensure compliance with safety measures and smooth programme delivery.
• Attend to client queries, feedback, and registration; support SkillsFuture applications.
• Assist in processing course refunds and financial follow-ups with clients.
• Maintain accurate client and event data in Salesforce; ensure data protection compliance.
• Support outreach events, onsite or offsite, and contribute to course promotions.

2. Administrative & Programme Support

• Support Centre Manager in planning, facilitating, and supporting dementia/MH outreach and community events.
• Track attendance, manage reports, and complete administrative tasks within deadlines.
• Assist with any other administrative duties as assigned.

Requirements

• Diploma in any related discipline preferred but not mandatory.
• At least 1 year of experience in customer service or related fields.
• Strong customer service and interpersonal skills in English and Mandarin; dialects are a plus.
• Passion for serving seniors and supporting community well-being.
• Excellent attention to detail and organisational skills.
• Ability to host workshops and events is an advantage.

About Us

Brahm Centre is a registered mental health charity dedicated to promoting happier and healthier living through holistic programs. We empower indivduals to create their own happiness. We are a full member of the National Council of Social Services (NCSS) and an Institution of Public Character (IPC).

We offer science-based mindfulness programs to enhance mental well-being.

We have a care management team supported by trained volunteers. Working with the Agency for Integrated Care, the Ministry of Health and healthcare and educational institutions, we support the community through health education, case management, counselling services and outreach. We offer wellness programs and art courses designed to enhance overall well-being.

Role Overview

We are seeking a Client Relations Executive to provide exceptional customer service, support centre operations, and assist in client care programmes. The role involves managing daily operations, client engagement, administrative support, and facilitating community outreach activities.

Key Responsibilities

1. Customer Service & Centre Operations

• Oversee daily operations, including housekeeping, facility readiness, and availability of resources.
• Prepare venues and logistics for courses, workshops, and events.
• Ensure compliance with safety measures and smooth programme delivery.
• Attend to client queries, feedback, and registration; support SkillsFuture applications.
• Assist in processing course refunds and financial follow-ups with clients.
• Maintain accurate client and event data in Salesforce; ensure data protection compliance.
• Support outreach events, onsite or offsite, and contribute to course promotions.

2. Care & Befriending Support

• Assess and review the needs of potential and current clients (befriendees).
• Onboard, train, and manage befrienders, ensuring meaningful engagement.
• Maintain accurate records of befriending activities and client data in Salesforce and other systems.
• Facilitate Step-Up care and serve as a link to Brahm Centre's other services (COMIT, Case Management, Counselling, Wellness).
• Conduct home visits, phone follow-ups, and community screeners; provide person-centric support and psychoeducation.
• Collaborate with community partners, healthcare institutions, and government agencies.
• Conduct caregiver assessments, satisfaction surveys, and ensure timely reporting of activities.

3. Administrative & Programme Support

• Assist Centre Manager in planning, facilitating, and supporting dementia/MH outreach and community events.
• Track attendance, manage reports, and complete administrative tasks within deadlines.
• Assist with any other administrative duties as assigned.

Requirements

• Diploma in any related discipline preferred but not mandatory.
• Minimum 2 years of experience in social service or related fields.
• Strong customer service and interpersonal skills in English and Mandarin; dialects are a plus.
• Passion for serving seniors and supporting community well-being.
• Excellent attention to detail and organisational skills.
• Ability to host workshops and events is an advantage.

Gloria James-Civetta & Co, a well-established law firm, is looking for a Client Relations Officer to manage front-desk operations, deliver excellent client service, and support administrative tasks.

Responsibilities include:

Answering and directing phone calls, diverting calls after hours.

Greeting clients.

Conducting conflict checks and maintaining enquiry records.

Scheduling appointments, managing the firm’s calendar.

Issuing receipts and saving enquiry notes.

General administrative support.

Requirements:

Experience in a law firm or professional setting preferred.

Proficient in Microsoft Office.

Strong communication, organisation, and maintains confidentiality.

Professional and courteous demeanor.

Interviews via Zoom or in person.

Please send your CV to . Only shortlisted candidates will be contacted.