346 Client Service Director jobs in Singapore

Join to apply for the Asia Wealth Management, Client Service Manager, Associate/ Director, Singapore role at Morgan Stanley

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Join to apply for the Asia Wealth Management, Client Service Manager, Associate/ Director, Singapore role at Morgan Stanley

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Company Profile

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 747 offices in 42 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Company Profile

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 747 offices in 42 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Department Profile

Morgan Stanley Private Wealth Management Asia is an integrated business within Institutional Securities. We provide highly personalized, best-in-class investment advice, execution services and wealth management and banking solutions to Ultra High Net Worth individuals and families across the region.

About The Role

Client Service Manager serves as an important team support staff for both the Investment Representative and clients. You will provide support in a series of core functions:

Client Servicing

• Liaising with various Business Units to ensure client documentation complies with policies and procedures
• Ensure all client queries are promptly followed up and resolved
• Client order taking
• Understanding clients overall relationship with the bank
  
  

• Trade booking and settlement
• Settlement and funding issues resolution
• Margin calls follow-up and collateral issues resolution
• Transactional documentation (e.g., client suitability and eligibility)
• Ensure full awareness of and adherence to internal policies and procedures
  
  

• Ensure administrative tasks are completed. Eg, travel / hotel bookings, expense claims, mailing of marketing materials.
  
  

• Fluent in English and Mandarin (due to business needs)
• University graduate with minimum 4 years of relevant experience
• Possesses CACS paper 1 and 2
• Strong knowledge in Private Banking investment products. Eg, FX, Equities, Fixed Income, derivatives.
• Detailed and meticulous
• Ability to multi-task
• Works efficiently in a fast-paced environment
• Willing to work outside of normal work hours as required
• Proactive team player with keen interest in private banking industry
• Excellent communication and interpersonal skills
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Finance and Sales

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Join to apply for the Asia Wealth Management, Client Service Manager, Associate/ Director, Singapore role at Morgan Stanley

1 day ago Be among the first 25 applicants

Join to apply for the Asia Wealth Management, Client Service Manager, Associate/ Director, Singapore role at Morgan Stanley

Get AI-powered advice on this job and more exclusive features.

Company Profile
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 747 offices in 42 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Company Profile
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 747 offices in 42 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
Department Profile
Morgan Stanley Private Wealth Management Asia is an integrated business within Institutional Securities. We provide highly personalized, best-in-class investment advice, execution services and wealth management and banking solutions to Ultra High Net Worth individuals and families across the region.
About The Role
Client Service Manager serves as an important team support staff for both the Investment Representative and clients. You will provide support in a series of core functions:
Client Servicing

• Liaising with various Business Units to ensure client documentation complies with policies and procedures
• Ensure all client queries are promptly followed up and resolved
• Client order taking
• Understanding clients overall relationship with the bank
  

• Trade booking and settlement
• Settlement and funding issues resolution
• Margin calls follow-up and collateral issues resolution
• Transactional documentation (e.g., client suitability and eligibility)
• Ensure full awareness of and adherence to internal policies and procedures
  

• Ensure administrative tasks are completed. Eg, travel / hotel bookings, expense claims, mailing of marketing materials.
  

• Fluent in English and Mandarin (due to business needs)
• University graduate with minimum 4 years of relevant experience
• Possesses CACS paper 1 and 2
• Strong knowledge in Private Banking investment products. Eg, FX, Equities, Fixed Income, derivatives.
• Detailed and meticulous
• Ability to multi-task
• Works efficiently in a fast-paced environment
• Willing to work outside of normal work hours as required
• Proactive team player with keen interest in private banking industry
• Excellent communication and interpersonal skills
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

Referrals increase your chances of interviewing at Morgan Stanley by 2x

2025 Private Capital Advisory Internship Programme - Singapore

Wealth Management Consultant (High Net Worth)

2025 Asset and Wealth Management Challenge - Singapore

Prestigious Wealth Management Relationship Manager

Financial Adviser / Consultant (Based in Singapore)

Wealth Management - Senior Relationship Manager / Relationship Manager

Financial Adviser / Consultant (Based in Singapore)

Asset & Wealth Management, Product Strategy & Research, Vice President, Hong Kong / Singapore

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Join to apply for the Client Director role at Design Bridge and Partners

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Join to apply for the Client Director role at Design Bridge and Partners

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Direct message the job poster from Design Bridge and Partners

About us

At Design Bridge and Partners we design brands with the power to move. Pulling people towards them with an irresistible force that compels and connects. With 900 creative minds across 17 studios worldwide, diverse in expertise, experience, backgrounds, and beliefs, we are united in our ambition to achieve real impact for our clients’ brands, benefiting their business, people, and the planet.

With expertise across brand strategy, brand design, brand engagement, and brand effectiveness, our clients across the world include NASA Artemis, Unilever, Coca-Cola, Diageo, Mastercard, Intel, HSBC, Tencent, Twitch, Heineken, Reckitt, and the BBC.

About the role

As a client director, you'll be a pivotal force in our client relationships, driving both delivery and development. You'll be the central source of truth for your projects, anticipating client and team needs, and independently interrogating briefs to identify new workstreams. You'll lead medium- to large-sized projects, partnering with creative and strategy leads, and nurturing trusted client relationships through consistent commercial, resource, and project management. This includes overseeing project profitability, forecasting revenue, managing budgets, and ensuring operational efficiency. You'll also contribute to new business initiatives, foster company culture, and manage and mentor junior team members.

About you

You are a visionary leader who inspires confidence, masterfully navigating complex client landscapes with exceptional communication and negotiation skills. Your strategic mind orchestrates projects with precision, while your passion for innovation and empowering others drives success and elevates our collective impact.

Why us?

We’re passionate about our people and their careers. We’ll help you develop your skills and provide you with outstanding benefits. So you’ll have a chance to make your mark on our future, as we make a mark on yours. We’re proud to be the world’s most awarded brand design agency, with 28 Cannes Lions to our name and Creative Review Annual’s Most Creative Design Agency of the Year 2024. You’ll get to take new projects to award-winning potential as part of a connected team of brilliant, tenacious people right by your side and across the world.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Design Bridge and Partners, a WPP company, is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Due to the volume of applications, we unfortunately can only respond to successful candidates.

We will not accept unsolicited CVs or approaches via recruitment agencies.

#LI-DNI #LI-DNP

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Customer Service and Project Management
• Industries Design Services, Business Consulting and Services, and Advertising Services

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Join to apply for the Client Director role at Design Bridge and Partners

4 days ago Be among the first 25 applicants

Join to apply for the Client Director role at Design Bridge and Partners

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Direct message the job poster from Design Bridge and Partners

WPP Brand Consulting - Talent Manager, APAC

About us

At Design Bridge and Partners we design brands with the power to move. Pulling people towards them with an irresistible force that compels and connects. With 900 creative minds across 17 studios worldwide, diverse in expertise, experience, backgrounds, and beliefs, we are united in our ambition to achieve real impact for our clients’ brands, benefiting their business, people, and the planet.

With expertise across brand strategy, brand design, brand engagement, and brand effectiveness, our clients across the world include NASA Artemis, Unilever, Coca-Cola, Diageo, Mastercard, Intel, HSBC, Tencent, Twitch, Heineken, Reckitt, and the BBC.

About the role

As a client director, you'll be a pivotal force in our client relationships, driving both delivery and development. You'll be the central source of truth for your projects, anticipating client and team needs, and independently interrogating briefs to identify new workstreams. You'll lead medium- to large-sized projects, partnering with creative and strategy leads, and nurturing trusted client relationships through consistent commercial, resource, and project management. This includes overseeing project profitability, forecasting revenue, managing budgets, and ensuring operational efficiency. You'll also contribute to new business initiatives, foster company culture, and manage and mentor junior team members.

About you

You are a visionary leader who inspires confidence, masterfully navigating complex client landscapes with exceptional communication and negotiation skills. Your strategic mind orchestrates projects with precision, while your passion for innovation and empowering others drives success and elevates our collective impact.

Why us?

We’re passionate about our people and their careers. We’ll help you develop your skills and provide you with outstanding benefits. So you’ll have a chance to make your mark on our future, as we make a mark on yours. We’re proud to be the world’s most awarded brand design agency, with 28 Cannes Lions to our name and Creative Review Annual’s Most Creative Design Agency of the Year 2024. You’ll get to take new projects to award-winning potential as part of a connected team of brilliant, tenacious people right by your side and across the world.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Design Bridge and Partners, a WPP company, is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Due to the volume of applications, we unfortunately can only respond to successful candidates.

We will not accept unsolicited CVs or approaches via recruitment agencies.

#LI-DNI #LI-DNP

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Project Management

• Industries

  Design Services, Business Consulting and Services, and Advertising Services

Referrals increase your chances of interviewing at Design Bridge and Partners by 2x

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Account Director, Talent Solutions (Philippines)

Director, Customer Success & Technical Account Management - Asia

Account Director, Talent Solutions (7 month FTC)

Senior Director of Customer Success (Remote)

Senior Associate Director / Associate Director (Future Regional Director Track)

Expression of Interest: Client Director, Sales & Service

Executive Director, Equity Order Management Systems

Director, APAC Marketing & Communications

Executive Director Structured Solutions (Singapore, UK)

Assistant Director of Marketing Communications

Account Director, Client Experience (Public Relations)

Associate Director- Client Services, Health Solutions

Regional Director, VIS Consumer Goods APAC

Associate Director, Client Relations - Health Solutions

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Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Opportunity

The Key Client Director (KCD) is responsible for building and maintaining the strategic partnership with Global Key Clients to position Maersk as the preferred logistics partner. The KCD will maximise Maersk’s business result through a combination of world class account management, business development, and consultative selling.

Key Accountabilities

Strategic Account Leadership

• Develop and execute a comprehensive strategic account plan for FMCG clients, fully aligning with their global supply chain strategies and business objectives.

• Understand Maersk’s positioning versus competitors and leverage insights to strengthen market differentiation.

• Co-create a joint strategic roadmap with the customer and Client Program Director to drive long-term growth.

• Build strong networks with decision-makers, influencers, and stakeholders at FMCG organizations, from operational leaders to C-suite executives.

• Shape customer-specific value propositions that emphasize reliability, speed-to-market, and sustainability in FMCG supply chains.

• Provide FMCG market insights to Global Product and Vertical teams to guide solution development and innovation.

• Inspire and lead an Account Team culture that is highly customer-centric, embedding the client identity into all activities.

Customer Experience & Relationship Management

• Act as the primary point of accountability for end-to-end FMCG customer experience across regions and functions.

• Connect and align global Maersk teams across operations, products, and geographies to ensure seamless delivery.

• Drive proactive communication with clients, ensuring visibility of performance, service outcomes, and continuous improvement initiatives.

• Conduct regular business reviews with FMCG customers to assess satisfaction, track KPIs, and jointly identify areas for optimization.

Business Development, Sales & Growth Opportunities

• Lead opportunity identification in line with customer roadmaps and FMCG market trends, ensuring growth alignment with their priorities.

• Drive and own major FMCG sales pursuits — particularly large-scale, multi-country, or global opportunities — following Maersk’s defined sales process.

• Ensure all proposals and value propositions are tailored to the FMCG industry’s specific requirements, including agility, resilience, and cost efficiency.

Operational Delivery, Governance & Performance Management

• Define and align KPIs, SLAs, and governance structures with FMCG clients to ensure mutual accountability and success.

• Monitor service delivery and contract compliance, proactively addressing gaps and ensuring transparent communication with clients.

• Partner closely with operations, customer service, and implementation teams to ensure seamless execution of services in line with agreed commitments.

• Ensure full compliance with Maersk’s global account management standards, processes, and reporting guidelines.

What we are looking for

• Bachelor’s Degree in Business Administration, Supply Chain Management, Logistics, or related field.

• Minimum of 10 years’ experience in key account management, sales, or business development within logistics and freight forwarding.

• Proven success in managing and growing major FMCG accounts globally, with deep knowledge of consumer-driven supply chains.

• Strong record in negotiating complex contracts and building long-term partnerships with multinational FMCG organizations.

• Highly skilled in consultative selling, with ability to engage, influence, and build trust with C-suite executives.

• Experienced in market analysis and competitor benchmarking to anticipate customer needs.

• Comfortable operating in a global matrix organization, effectively aligning regional and functional teams to serve customer needs.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark withOcorian.

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

What’s In It For You

• Competitive salary
• We are globally hybrid (please check the specifics for this role during interview process)
• Flexible working hours
• Private Pension Plan fully paid by the company after probation
• Private medical insurance with Catastrophe cover fully paid by the company
• Employee recognition program and spot bonuses

Purpose of the role

To lead and manage the Private Clients team in Singapore to be an effective, efficient and profitable part of Ocorian. Working closely with the Regional Head of Private Clients and Business Development Director, the Director will be responsible for the operations and service standards of their area whilst creating strong profitable relationships with clients. To successfully manage and motivate his or her team, promoting a culture of teamwork through excellent leadership.

Main Responsibilities

Clients

• To manage the day-to-day administration tasks of the local Private Client team, helping to guide, motivate and ensure that the daily workloads are appropriately delegated, completed professionally and in a timely manner and without risk to Ocorian and its clients.
• Responsibility over a varied portfolio of structures, and to maintain a wide knowledge and understanding of trust and corporate administration in general, including AML, compliance and relevant legislation.
• To ensure compliance with Group procedures in order to maintain knowledge of the client business and to ensure operational workloads are being managed effectively to minimise risk to the Group.
• Appointment as a Resident Manager for the regulated Singapore entity.
• Appointment as a Director on a small number of client companies and to serve as a bank signatory for the company and/or clients.
• Providing technical guidance, training, career development with the view to maximise staff potential.

Business Development

• Work closely with the Regional Private Client Head and Business Development team with the on-boarding of new business to the Group, including assisting with the drafting of proposals and attending pitches and events where required.
• To develop close working relationships with new and existing clients and intermediaries with a view to strengthen these relationships through regular contact and expanding services provided by developing a thorough understanding of the structures used by clients and the reasons for so doing.

Operational

• To ensure prompt billing and cash collection are carried out effectively and in a timely manner. To ensure financial targets (including utilisation) for the Group are met.
• Liaise closely with the support functions as well as other Service Lines, on operational aspects of the Group, as needed.
• To assist with the continual development of local policies and procedures and make recommendations for improvement as well as to assist in the implementation of such.
• Assist with the development of a network of prospective and key intermediaries to refer clients, whilst also helping to identify areas of improvement and growth of our services.
• Assist the senior management team by advising them on operational matters that fall within the Group and reporting preparation.
• Working with the Regional Head to support Ocorian’s strategy, demonstrating the ability to generate innovative and strategic ideas that challenge the status quo.
• Any other such duties that would be reasonably required for this role.

Knowledge, Skills & Experience

• An enhanced level of technical knowledge to include more complex areas of trust & corporate products, investments, accounting and tax law, legislation and regulation. This includes Discretionary trust, Reserved Power Trust, Revocable/Irrevocable Trust, Private Trust Company (PTC), Family Office Structuring and tax incentives (Section 13O&U), Foundations, Employee Benefit Trust (EBT)/Employee Share Option Trust (ESOP) etc.
• Relevant professional qualification (ACCA, ICSA or STEP preferred) together with a minimum of eight years relevant experience in the trust industry at management level.
• Excellent organisational and client management skills, together with full knowledge of current company and trust legislation, and the local regulatory environment. This includes a high level of awareness of risk factors and compliance procedures.
• Professional manner with the ability to relate to persons at all levels, and to identify client's needs, responding to these quickly and effectively.
• Excellent people management skills to include high level of integrity, excellent written and oral communication skills, and the ability to multi-task.
• Good organisational and people management skills, together with a thorough understanding of client issues within the Group.
• Experience in delivering in-house training and seminars on technical trust matters preferred.
• Self-motivation and proactive skills, coupled with good interpersonal and communication skills essential to maintain and develop strong relationships with existing and potential clients.
• Good interpersonal skills, with flexibility to attend after-hours functions where relevant.
• Thorough knowledge and understanding of Ocorian’s strategy, procedures and policies, compliance and technical issues to enable you to act as role model for peer group and junior staff.
• Ability to communicate in Mandarin with Chinese speaking clients is desirable

Our Values

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

• We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL – We behave with integrity at all times and assume positive intent, buildingtrust through responsible actions and honest relationships.

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

For further information, and to apply, please visit our website via the “Apply” button below.

Join to apply for the Regional Client Director role at WPP Media

12 hours ago Be among the first 25 applicants

Join to apply for the Regional Client Director role at WPP Media

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About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

PURPOSE

The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of Prime Video Client Lead, SEA/MENA at OpenDoor, WPP’s bespoke global operating model for Amazon.

About Wpp & Opendoor

At WPP, we’re constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology.

Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP’s impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client’s specific needs and challenges, providing easy access to the right capabilities. And that’s why we’ve built OpenDoor for Amazon.

OpenDoor is a unique integration of the best of WPP and Amazon – building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact – for them to innovate, learn, thrive, and occasionally fail too.

The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production.

OpenDoor’s values are built from Amazon’s own 16 Leadership Principles, and WPP’s core values of Open, Optimistic and Extraordinary. Together, when WPP’s Creative Transformation meets Amazon’s next-level customer centricity, our people come together to challenge and impact what’s done today and build a better future.

By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP’s top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth’s most ambitious opportunities in marketing, tech, media, business, and creativity.

About The Role

We’re looking for a seasoned and strategic client services leader to join the OpenDoor team as Regional Client Lead for Prime Video, based in Singapore. This role oversees Southeast Asia and MENA, spanning seven countries, and is instrumental in delivering the OpenDoor model across regional teams and hubs.

As the Regional Client Lead, you serve as a trusted advisor to Prime Video’s regional marketing teams—helping shape solutions to business challenges, overseeing agency delivery, and advancing strategic thinking that drives growth. You are responsible for ensuring the right agency capabilities are curated and deployed effectively in service of the client strategy—partnering closely with the Regional Strategic Planning Lead to ensure client goals are met through strong strategic foundations.

You’ll work closely with agency specialisms in data, planning, activation, and measurement to deliver marketing that’s insight-led, operationally sound, and culturally resonant. You’ll also identify and unlock growth opportunities within the region, expanding scope and services under the OpenDoor umbrella.

This role supports WPP’s broader commitment to delivering consistent, world-class service across Amazon’s portfolio—including Prime Video, XCM, and RMI—by embedding excellence, accountability, and agility into everything we do

Prime Video is Amazon’s global streaming destination, offering a vast selection of movies, series, documentaries, and live sports. The Prime Video marketing division leads all communications for the platform, promoting major tentpole titles such as Fallout, The Boys, The Lord of the Rings: The Rings of Power, and the upcoming highly anticipated series Blade Runner 2099. Prime Video also delivers exclusive live sports coverage, including the Premier League, NBA, and major tennis tournaments like the US Open. Prime video is made up of multiple verticals including SVOD, AVOD, TVOD and 3rd Party Channels. OpenDoor serves as Prime Video's media partner across all territories except North America and Latin America, playing a significant role in Amazon’s global marketing efforts and helping to drive engagement and growth worldwide.

Responsibilities

Client Leadership & Strategic Partnership

• Act as the day-to-day lead for Prime Video in SEA and MENA, accountable for overall client satisfaction and delivery across all workstreams.
• Become a trusted strategic partner—deeply understanding the client’s business, challenges, and growth priorities, and offering proactive insights and solutions.
• Lead the agency’s response to client briefs, ensuring work is strategically aligned, creatively ambitious, and operationally sound.
• Champion collaboration across teams and specialisms to deliver consistent, high-quality work that pushes thinking and exceeds expectations.
• Be the client’s advocate within the agency—ensuring specialist teams stay aligned to the brief, the business goals, and the agreed scope of work.
• Offer thought leadership in entertainment marketing to both the client and internal teams, drawing on industry trends, category expertise, and global learning.
• Spot and convert opportunities for additional engagement and value creation—expanding OpenDoor’s impact and influence in the region.
  
  

• Drive collaboration across agency specialisms (planning, data, activation, measurement) to ensure integrated, insight-led delivery.
• Build strong relationships with local market teams to ensure regionally consistent yet locally resonant work.
• Lead with a continuous improvement mindset—challenging the status quo and leveraging both OpenDoor innovations and evolving client needs.
• Align and guide teams around a shared vision, fostering a culture of excellence and accountability across the matrix.
  
  

• Own the regional scope of work, ensuring all deliverables are clearly defined, resourced, and delivered profitably.
• Maintain full visibility into financial performance, including forecasting, POs, fee tracking, and budget reconciliation—working closely with commercial teams.
• Be accountable for meeting Amazon’s PBR (Partner Business Review) metrics, ensuring performance data is monitored and acted upon regularly.
• Proactively address operational or financial issues, escalating and resolving quickly to maintain trust and efficiency.
  
  

• Lead and support the regional Prime Video team, ensuring clear roles, high engagement, and consistent delivery across markets and disciplines.
• Guide, mentor, and develop team members—fostering career growth, role clarity, and a sense of shared purpose.
• Encourage a high-performance culture rooted in curiosity, accountability, and collaboration.
  
  

• Proven track record in senior client leadership roles within media, entertainment, or integrated marketing environments—ideally across multi-market or matrixed organizations.
• Demonstrated success managing large-scale client relationships, with responsibility for delivery excellence, commercial performance, and long-term client growth.
• Experience leading cross-functional agency teams, including media, strategy, activation, and data specialists, with a focus on integrated delivery and outcomes.
• Strong commercial acumen, with experience in managing scopes of work, forecasting, profitability, and performance metrics (e.g., PBR).
• Excellent communication, influence, and relationship-building skills—confident engaging at all levels, including C-suite, and managing senior client expectations.
• Operationally strong, with a solutions-oriented mindset and ability to navigate ambiguity, problem-solve quickly, and drive alignment across diverse teams.
• Proven ability to lead and grow high-performing teams; committed to mentoring, talent development, and building a culture of accountability and collaboration.
• Deep understanding of the media and entertainment landscape, including platform dynamics, content ecosystems, and regional market nuances.
  
  

• Experience working with or within Amazon, or familiarity with their ecosystem, leadership principles, and operating mechanisms (e.g., narrative writing, working backwards).
• Knowledge of Southeast Asia and/or MENA markets and cultural context.
• Experience in matrixed environments or bespoke client models (e.g., holding company solutions like OpenDoor, Power of One, Team X, etc.)
  
  

• Unparalleled Access:Gain direct experience working with one of the world's most innovative and influential companies.
• Mentorship & Training:Receive guidance from experienced professionals at both WPP and Amazon.
• Cutting-Edge Technology:Utilize industry-leading tools and platforms, including WPP Open.
• Data-Driven Environment:Develop your analytical skills and contribute to data-driven decision making.
• Global Impact:Be part of a team that is shaping the future of marketing on a global scale.
  
  

• Seniority level Director

• Employment type Full-time

• Job function Sales and Business Development
• Industries Technology, Information and Internet, Advertising Services, and Marketing Services

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About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
PURPOSE
The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of Prime Video Client Lead, SEA/MENA at OpenDoor, WPP’s bespoke global operating model for Amazon.
About Wpp & Opendoor
At WPP, we’re constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology.
Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP’s impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client’s specific needs and challenges, providing easy access to the right capabilities. And that’s why we’ve built OpenDoor for Amazon.
OpenDoor is a unique integration of the best of WPP and Amazon – building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact – for them to innovate, learn, thrive, and occasionally fail too.
The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production.
OpenDoor’s values are built from Amazon’s own 16 Leadership Principles, and WPP’s core values of Open, Optimistic and Extraordinary. Together, when WPP’s Creative Transformation meets Amazon’s next-level customer centricity, our people come together to challenge and impact what’s done today and build a better future.
By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP’s top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth’s most ambitious opportunities in marketing, tech, media, business, and creativity.
About The Role
We’re looking for a seasoned and strategic client services leader to join the OpenDoor team as Regional Client Lead for Prime Video, based in Singapore. This role oversees Southeast Asia and MENA, spanning seven countries, and is instrumental in delivering the OpenDoor model across regional teams and hubs.
As the Regional Client Lead, you serve as a trusted advisor to Prime Video’s regional marketing teams—helping shape solutions to business challenges, overseeing agency delivery, and advancing strategic thinking that drives growth. You are responsible for ensuring the right agency capabilities are curated and deployed effectively in service of the client strategy—partnering closely with the Regional Strategic Planning Lead to ensure client goals are met through strong strategic foundations.
You’ll work closely with agency specialisms in data, planning, activation, and measurement to deliver marketing that’s insight-led, operationally sound, and culturally resonant. You’ll also identify and unlock growth opportunities within the region, expanding scope and services under the OpenDoor umbrella.
This role supports WPP’s broader commitment to delivering consistent, world-class service across Amazon’s portfolio—including Prime Video, XCM, and RMI—by embedding excellence, accountability, and agility into everything we do
Prime Video is Amazon’s global streaming destination, offering a vast selection of movies, series, documentaries, and live sports. The Prime Video marketing division leads all communications for the platform, promoting major tentpole titles such as Fallout, The Boys, The Lord of the Rings: The Rings of Power, and the upcoming highly anticipated series Blade Runner 2099. Prime Video also delivers exclusive live sports coverage, including the Premier League, NBA, and major tennis tournaments like the US Open. Prime video is made up of multiple verticals including SVOD, AVOD, TVOD and 3rd Party Channels. OpenDoor serves as Prime Video's media partner across all territories except North America and Latin America, playing a significant role in Amazon’s global marketing efforts and helping to drive engagement and growth worldwide.
Responsibilities
Client Leadership & Strategic Partnership

• Act as the day-to-day lead for Prime Video in SEA and MENA, accountable for overall client satisfaction and delivery across all workstreams.
• Become a trusted strategic partner—deeply understanding the client’s business, challenges, and growth priorities, and offering proactive insights and solutions.
• Lead the agency’s response to client briefs, ensuring work is strategically aligned, creatively ambitious, and operationally sound.
• Champion collaboration across teams and specialisms to deliver consistent, high-quality work that pushes thinking and exceeds expectations.
• Be the client’s advocate within the agency—ensuring specialist teams stay aligned to the brief, the business goals, and the agreed scope of work.
• Offer thought leadership in entertainment marketing to both the client and internal teams, drawing on industry trends, category expertise, and global learning.
• Spot and convert opportunities for additional engagement and value creation—expanding OpenDoor’s impact and influence in the region.
  

• Drive collaboration across agency specialisms (planning, data, activation, measurement) to ensure integrated, insight-led delivery.
• Build strong relationships with local market teams to ensure regionally consistent yet locally resonant work.
• Lead with a continuous improvement mindset—challenging the status quo and leveraging both OpenDoor innovations and evolving client needs.
• Align and guide teams around a shared vision, fostering a culture of excellence and accountability across the matrix.
  

• Own the regional scope of work, ensuring all deliverables are clearly defined, resourced, and delivered profitably.
• Maintain full visibility into financial performance, including forecasting, POs, fee tracking, and budget reconciliation—working closely with commercial teams.
• Be accountable for meeting Amazon’s PBR (Partner Business Review) metrics, ensuring performance data is monitored and acted upon regularly.
• Proactively address operational or financial issues, escalating and resolving quickly to maintain trust and efficiency.
  

• Lead and support the regional Prime Video team, ensuring clear roles, high engagement, and consistent delivery across markets and disciplines.
• Guide, mentor, and develop team members—fostering career growth, role clarity, and a sense of shared purpose.
• Encourage a high-performance culture rooted in curiosity, accountability, and collaboration.
  

• Proven track record in senior client leadership roles within media, entertainment, or integrated marketing environments—ideally across multi-market or matrixed organizations.
• Demonstrated success managing large-scale client relationships, with responsibility for delivery excellence, commercial performance, and long-term client growth.
• Experience leading cross-functional agency teams, including media, strategy, activation, and data specialists, with a focus on integrated delivery and outcomes.
• Strong commercial acumen, with experience in managing scopes of work, forecasting, profitability, and performance metrics (e.g., PBR).
• Excellent communication, influence, and relationship-building skills—confident engaging at all levels, including C-suite, and managing senior client expectations.
• Operationally strong, with a solutions-oriented mindset and ability to navigate ambiguity, problem-solve quickly, and drive alignment across diverse teams.
• Proven ability to lead and grow high-performing teams; committed to mentoring, talent development, and building a culture of accountability and collaboration.
• Deep understanding of the media and entertainment landscape, including platform dynamics, content ecosystems, and regional market nuances.
  

• Experience working with or within Amazon, or familiarity with their ecosystem, leadership principles, and operating mechanisms (e.g., narrative writing, working backwards).
• Knowledge of Southeast Asia and/or MENA markets and cultural context.
• Experience in matrixed environments or bespoke client models (e.g., holding company solutions like OpenDoor, Power of One, Team X, etc.)
  

• Unparalleled Access:Gain direct experience working with one of the world's most innovative and influential companies.
• Mentorship & Training:Receive guidance from experienced professionals at both WPP and Amazon.
• Cutting-Edge Technology:Utilize industry-leading tools and platforms, including WPP Open.
• Data-Driven Environment:Develop your analytical skills and contribute to data-driven decision making.
• Global Impact:Be part of a team that is shaping the future of marketing on a global scale.
  

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Technology, Information and Internet, Advertising Services, and Marketing Services

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Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark withOcorian.

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

What’s In It For You

• Competitive salary
• We are globally hybrid (please check the specifics for this role during interview process)
• Flexible working hours
• Private Pension Plan fully paid by the company after probation
• Private medical insurance with Catastrophe cover fully paid by the company
• Employee recognition program and spot bonuses

Purpose of the role

To lead and manage the Private Clients team in Singapore to be an effective, efficient and profitable part of Ocorian. Working closely with the Regional Head of Private Clients and Business Development Director, the Director will be responsible for the operations and service standards of their area whilst creating strong profitable relationships with clients. To successfully manage and motivate his or her team, promoting a culture of teamwork through excellent leadership.

Main Responsibilities

Clients

• To manage the day-to-day administration tasks of the local Private Client team, helping to guide, motivate and ensure that the daily workloads are appropriately delegated, completed professionally and in a timely manner and without risk to Ocorian and its clients.
• Responsibility over a varied portfolio of structures, and to maintain a wide knowledge and understanding of trust and corporate administration in general, including AML, compliance and relevant legislation.
• To ensure compliance with Group procedures in order to maintain knowledge of the client business and to ensure operational workloads are being managed effectively to minimise risk to the Group.
• Appointment as a Resident Manager for the regulated Singapore entity.
• Appointment as a Director on a small number of client companies and to serve as a bank signatory for the company and/or clients.
• Providing technical guidance, training, career development with the view to maximise staff potential.

Business Development

• Work closely with the Regional Private Client Head and Business Development team with the on-boarding of new business to the Group, including assisting with the drafting of proposals and attending pitches and events where required.
• To develop close working relationships with new and existing clients and intermediaries with a view to strengthen these relationships through regular contact and expanding services provided by developing a thorough understanding of the structures used by clients and the reasons for so doing.

Operational

• To ensure prompt billing and cash collection are carried out effectively and in a timely manner. To ensure financial targets (including utilisation) for the Group are met.
• Liaise closely with the support functions as well as other Service Lines, on operational aspects of the Group, as needed.
• To assist with the continual development of local policies and procedures and make recommendations for improvement as well as to assist in the implementation of such.
• Assist with the development of a network of prospective and key intermediaries to refer clients, whilst also helping to identify areas of improvement and growth of our services.
• Assist the senior management team by advising them on operational matters that fall within the Group and reporting preparation.
• Working with the Regional Head to support Ocorian’s strategy, demonstrating the ability to generate innovative and strategic ideas that challenge the status quo.
• Any other such duties that would be reasonably required for this role.

Knowledge, Skills & Experience

• An enhanced level of technical knowledge to include more complex areas of trust & corporate products, investments, accounting and tax law, legislation and regulation. This includes Discretionary trust, Reserved Power Trust, Revocable/Irrevocable Trust, Private Trust Company (PTC), Family Office Structuring and tax incentives (Section 13O&U), Foundations, Employee Benefit Trust (EBT)/Employee Share Option Trust (ESOP) etc.
• Relevant professional qualification (ACCA, ICSA or STEP preferred) together with a minimum of eight years relevant experience in the trust industry at management level.
• Excellent organisational and client management skills, together with full knowledge of current company and trust legislation, and the local regulatory environment. This includes a high level of awareness of risk factors and compliance procedures.
• Professional manner with the ability to relate to persons at all levels, and to identify client's needs, responding to these quickly and effectively.
• Excellent people management skills to include high level of integrity, excellent written and oral communication skills, and the ability to multi-task.
• Good organisational and people management skills, together with a thorough understanding of client issues within the Group.
• Experience in delivering in-house training and seminars on technical trust matters preferred.
• Self-motivation and proactive skills, coupled with good interpersonal and communication skills essential to maintain and develop strong relationships with existing and potential clients.
• Good interpersonal skills, with flexibility to attend after-hours functions where relevant.
• Thorough knowledge and understanding of Ocorian’s strategy, procedures and policies, compliance and technical issues to enable you to act as role model for peer group and junior staff.
• Ability to communicate in Mandarin with Chinese speaking clients is desirable

Our Values

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

• We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL – We behave with integrity at all times and assume positive intent, buildingtrust through responsible actions and honest relationships.

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

For further information, and to apply, please visit our website via the “Apply” button below.