4,067 Boutique Manager jobs in Singapore
Assistant Boutique Manager / Boutique Manager
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You are THE Guerlain Ambassador. You are to achieve sales targets while promoting the brand image and providing the highest standard of service to all clients. As a member of the Guerlain team, the Assistant Boutique Manager / Boutique Manager represents the brand values towards the customers and peers at all times.
Job Description
Business Vision: Ensure all activities are aligned with the vision and strategy set by the Local Market Retail Team. Encourage innovation and creativity within the team, contributing to the overarching business objectives.
Customer Experience: Act as a role model to the team, embodying the brand's values in all interactions with customers. Inspire the team to consistently exceed customer expectations, ensuring a high standard of service and hospitality.
Clienteling:
Client Relationship Support: Assist in implementing client relationship management strategies to build and maintain strong client connections. Provide exemplary client service, showcasing an understanding of client preferences and needs. Support the team in executing effective clienteling practices, ensuring personalized and attentive service to all clients.
Event and Experience Assistance: Aid in planning and organizing in-store events or exclusive experiences for clients. Assist in coordinating with different teams for event execution, ensuring a seamless and memorable client experience. Gather client feedback post-events and share insights with the Marketing Team for continuous improvement of client experiences.
Feedback and Team Collaboration: Collect and relay client feedback, helping to refine service standards and client engagement strategies. Encourage the team to share insights from client interactions and use these learnings to enhance the overall client experience.
Talent Management: Provide coaching and mentoring to team members, fostering their professional growth. Develop and nurture talent within the team, preparing them for future roles.
Financial Targets: Motivate Beauty Consultants to meet individual and team financial targets. Implement client-centric initiatives focusing on increasing conversion rates, cross-selling, and enhancing the Average Basket Size.
Merchandising:
Inventory Management: Monitor inventory levels closely to ensure the store never runs out of stock, particularly for high-demand items. Analyze sales data to understand the run rate of different products and adjust inventory orders accordingly to maintain optimal stock levels. Work closely with the supply chain and procurement teams to forecast and plan for inventory needs.
Product Launches and Promotions: Lead the planning and execution of product launches and promotional events. Ensure the team is fully briefed and trained on new products, their features, and benefits to provide knowledgeable customer service. Collaborate with marketing and visual merchandising teams to create engaging and effective displays and promotional materials. Maintain store presentation and visual merchandising in line with brand standards to enhance customer experience and drive sales.
Store Operations:
Safety and Security: Ensure strict adherence to all safety protocols to maintain a secure environment for both staff and customers. Regularly review and update safety procedures in line with company policy and local regulations. Conduct briefing and training to keep the team prepared for emergency situations.
Workflow Management: Implement and monitor efficient workflows within the store to optimize operations and customer service. Ensure all team members are trained on and adhere to established operational procedures. Regularly assess and refine workflows to improve efficiency and effectiveness.
Compliance and Standards: Oversee all operations to ensure full compliance with company policies, legal standards, and local regulations. Conduct regular audits and checks to ensure all practices within the store meet compliance requirements.
Administration:
Sales Reporting and Analysis Support: Assist in compiling and analyzing weekly and monthly sell-out reports, providing key data and preliminary insights to the Area Manager. Help gather and organize sales performance data, customer trends, and product popularity for reporting purposes.
Commission Tracking: Support the communication of commission structures and calculations to the sales team, ensuring transparency and understanding.
Qualifications
WHAT WE REQUIRE FROM YOU:
Exemplify Professional Excellence: Demonstrate the highest standards of professionalism, a deep personal commitment, and a strong passion for the Guerlain brand.
Thrive in a Dynamic Environment: Be adaptable and efficient in a collaborative and fast-paced work setting.
Enhance Client Engagement: Actively work towards creating meaningful experiences for clients and expanding client networks.
Stay Informed and Innovative: Keep abreast of the latest trends and innovations in the beauty industry, reflecting this knowledge in your work.
Embrace Learning and Innovation: Be open to experimenting with new approaches in your tasks and seize opportunities to acquire new knowledge and skills.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Customer Service
Industries
Personal Care Product Manufacturing
Note: This description preserves the original responsibilities and requirements and removes extraneous boilerplate. It does not imply job status or availability beyond the stated content.
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Boutique Manager
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We are looking for Boutique Manager for Longines Brand to be fully responsible for the management and performance of the store.
Mission and Responsibilities:
- Leading the team to achieve sales targets and operational objectives
- Achieving sales target by identifying customers' need, recommending the right product and closing the sale
- Provide support, Track sales target achievement, motivate team into towards achievement of the sales
- Establish and maintain strong, effective relationships with the team and HQ departments
- Oversee the stock level and combination of the store and ensure that it is according to guidelines and at optimum level
- Lead team to meet compliance on processes and perform inventory check according to procedures
- Allocate and manage manpower in the Team Duty Roster on monthly basis according to guidelines. Ensure that the store is adequately manned with sufficient manpower
- Managed customer complaints and report to Management
- Ensure that boutique is maintained in accordance to guidelines
- Ensure that watches are merchandise in accordance to guidelines
- Ensure that POSM are properly stored and all storage cabinets are well organised, clean and tidy
- Ensure all sales and stock reports, customers service documents are accurately complied and filed
- Ensure Daily Banking in of cash collected are done according to guidelines, report discrepancies immediately.
- Complete Reports as of needed of the Boutique manager on Team attendance, leave and overtime
The ideal candidate will have Managerial experience in a retail environment leading a team to nurture and grow with Watch product knowledge, Sales and a strong sense for client satisfaction, luxury experience and etiquette.
Professional requirements- Minimum 3 years of Team management experience, preferably within the retail or luxury industry
- Excellent customer relations management and networking skill
- Excellent people management skill
English and a local language
boutique manager
Posted today
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Job Description
ABOUT THE BRAND
Based in Saint-Imier in Switzerland since 1832, the watchmaking company Longines wields expertise steeped in tradition, elegance and performance. With generations of experience as official timekeeper of world championships, and as partner of international sports federations, Longines has built strong and long-lasting relationships in the world of sport over the years. Known for the elegance of its timepieces, Longines is a member of Swatch Group Ltd., the world's leading watch manufacturer. The Longines brand, with its winged hourglass emblem, is established in over 150 countries.
JOB DESCRIPTION
We are looking for Boutique Manager for Longines Brand to be fully responsible for the management and performance of the store.
Mission and Responsibilities:
- Leading the team to achieve sales targets and operational objectives
- Achieving sales target by identifying customers' need, recommending the right product and closing the sale
- Provide support, Track sales target achievement, motivate team into towards achievement of the sales
- Establish and maintain strong, effective relationships with the team and HQ departments
- Oversee the stock level and combination of the store and ensure that it is according to guidelines and at optimum level
- Lead team to meet compliance on processes and perform inventory check according to procedures
- Allocate and manage manpower in the Team Duty Roster on monthly basis according to guidelines. Ensure that the store is adequately manned with sufficient manpower
- Managed customer complaints and report to Management
- Ensure that boutique is maintained in accordance to guidelines
- Ensure that watches are merchandise in accordance to guidelines
- Ensure that POSM are properly stored and all storage cabinets are well organised, clean and tidy
- Ensure all sales and stock reports, customers service documents are accurately complied and filed
- Ensure Daily Banking in of cash collected are done according to guidelines, report discrepancies immediately.
- Complete Reports as of needed of the Boutique manager on Team attendance, leave and overtime
PREFERRED PROFILE
The ideal candidate will have Managerial experience in a retail environment leading a team to nurture and grow with Watch product knowledge, Sales and a strong sense for client satisfaction, luxury experience and etiquette.
PROFESSIONAL REQUIREMENTS
- Minimum 3 years of Team management experience, preferably within the retail or luxury industry
- Excellent customer relations management and networking skill
- Excellent people management skill
LANGUAGES
English and a local language
CONTACT
Interested? Apply to us with your CV and expectations today.
Job location
Bayfront Avenue 2
Singapore (Central Singapore)
Singapore
Company address
The Swatch Group S.E.A. (S) Pte Ltd
No. 2 Boon Leat Terrace #06-01
04 Harbourside Building 2
Singapore
boutique manager
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Job Description
ABOUT
The Swatch Group Ltd is an international Group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its brands as Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak.
JOB DETAILS
We are looking for experienced Boutique managers.
The Boutique Manager is fully responsible for the management and performance of the store and is a key contributor in seeking new business opportunities. The Boutique Manager is expected to act as an entrepreneur. She / he commits, dedicates and takes proactive and strategic actions towards their responsibilities and duties.
Thanks to strong managerial, interpersonal, and technical skills as well as an entrepreneurial mindset, the Boutique Manager is accountable for meeting sales objectives, building long-lasting and loyal client relationships and assembling and leading a top-notch boutique team.
PREFERRED PROFILE
The ideal candidate will have Managerial experience in a retail environment leading a team to nurture and grow with watch product knowledge, sales and a strong sense for client satisfaction, luxury experience and etiquette.
PROFESSIONAL EXPERIENCE
Team management experience, preferably within the retail or luxury industry
Excellent customer relations management and networking skill
Excellent people management skill
LANGUAGES
English and a local Language is a bonus.
CONTACT
By applying for this role, you will engaged and be considered for our luxury brands. In the process, we will connect with you to have a discussion further.
Job location
Orchard Turn 2
Singapore (Central Singapore)
Singapore
Company address
The Swatch Group S.E.A. (S) Pte Ltd
No. 2 Boon Leat Terrace #06-01
04 Harbourside Building 2
Singapore
Boutique Manager
Posted today
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Job Description
Job Description:
- In charge of Delugs' retail boutique operations
- Oversee and lead the retail team
- Train and guide the retail team to meet the required standards of service
- Serves as the point of escalation for the retail team, and able to provide excellent customer service and quick professional resolutions
- Plans and manage retail inventory and routine stocktake
- Responsible for boutique visual merchandising standards
- Ensure the general cleanliness and presentation of the boutique
- Build strong relationship with customers, and gather feedback from the stores to report upwards to HQ
- Build plans for memorable in-store customer experience consistent with the brand image
- Plan and strategise for retail activation plans and events, and lead the team in the execution of plans
- Coordinate and assist the Business Development and Marketing team on in-store events
Requirements:
- Boutique manager experience/ leadership experience
- Prior experience in the retail/ hospitality industry. Keen interest in the luxury watches industry, or willing to learn
- Ability to work independently, is detail-oriented and self-motivated.
- Must be a good team player, with good communications skill
- Basic computer skills
- Proficient in English.
Working hours:
- Boutique Manager must commit to 4 full weekday shifts (10.30am-8pm) and one weekend shift (10.30am-8pm)
Boutique Manager
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Job Description
With the retail expansion in Singapore, currently we are looking for an Boutique Manager capable to drive the success of the store to join our retail team in Singapore.
HOW WILL YOU MAKE AN IMPACT?
As an Ambassador of Buccellati Maison, you will be responsible of the development and optimization of the boutique performance and profitability by ensuring excellence in boutique operations and in delivering the best client service and experience. Reporting to the Retail Area Manager, you will also be responsible of coaching and development of the boutique sales team. You will contribute in developing a deep understanding and knowledge of the Maison to convey its brand DNA, recognizable craftmanship and innovation in all its creations. You will be establishing, maintaining and promoting the Buccellati brand image and identity, following the Company's directives.
As the Boutique Manager, you will be focusing on
Boutique Operations Management
- Participate in the boutique management and achievement of commercial KPIs
- Train the boutique team to follow and implement boutique standard operation procedure
- Be responsible for stock and cashier through staff management, ensuring the integrity of stock, monitoring the inventory and boutique cash flow
- Responsible for the appearance and maintenance of the boutique
- Ensure compliance with all policies and procedures through regular store management and staff meetings etc.
- Manage budgets, monitor expenses, and maintaining profitability
- Implement daily, weekly and monthly reporting
Sales & Customer Service
- Ensure sales growth, maximize the sales of the boutique and contribute to the sales targets
- Support the boutique team in providing client service in accordance to Maison standard, identify customer needs and demonstrate solid product knowledge so as to cultivate strong client relationships
- Manage and monitor of after-sales activities
- Respecting discount policy
- Handle customer's enquiries and complaints
- Responsible to develop sales strategy and action plan to grow sales
Team Management
- Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned
- Hire, lead and act as advisor to boutique team regarding projects, tasks and operations
- Motivate the boutique team around the strategy and vision of the Maison
- Fosters a cooperative and harmonious working climate to maximize employees morale and productivity
- Act as a coach and assist the colleagues in operations, sales and training
- Manage all boutique staff year end appraisals and development of their career path
WHAT ARE WE LOOKING FOR?
As the ideal candidate, you will be possessing –
- 8-10 years of previous working experience in luxury retail industry preferably in luxury jewelry/watchmaking sector, with 2+ years in supervisory role
- Qualification/training in watches & jewelry, knowledge of diamond grading and design
- Qualification in Gemology is a plus
Excellent interpersonal and communication skills to manage and support diverse and regional client base
Strong understanding in customer service needs and internal/external customer priorities
- Strong attention to details with the ability to handle multiple tasks simultaneously
- Computer and internet savvy with the experience in using Microsoft Office
Boutique Manager
Posted today
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Job Overview:
We are seeking a dynamic and results-driven Boutique Manager (Fashion) who is passionate about driving sales, leading team and managing the daily operations of our boutique. In this role, you will be the key figure in creating a customer-centric environment, training and motivating your team to achieve sales targets, and managing all operational aspects of the boutique. You will have a strong focus on maximising revenue, enhancing customer experiences, and building a high-performance team culture that emphasise collaboration, accountability, and continuous improvement.
Key Responsibilities:
- Sales Leadership: Drive and exceed sales goals by setting clear objectives for the team and actively engaging with customers to provide exceptional service.
- Team Training and Development: Train, coach, and mentor sales associates, ensuring they are equipped with the skills and knowledge to perform at their best.
- Operational Excellence: Oversee daily boutique operations, including inventory management, visual merchandising, and maintaining a well-organised boutique environment.
- Customer Experience: Ensure that every customer receives a personalised and memorable shopping experience, including giving advice to customers on how to mix & match their outfits and accessories.
- Performance Monitoring: Track boutique's and teammates' sales performance. Identify strengths and areas for improvement and motivate the team to achieve sales targets.
Requirements:
- Proven experience in a sales-oriented retail environment.
- Strong leadership skills with experience in training a team.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Detail-oriented and organised, with the ability to manage multiple tasks simultaneously.
- Well-groomed with an enthusiastic personality and an outgoing character.
- Strong desire to learn and succeed.
- Strong organisation ability.
- Excellent customer service mindset and skills.
- Have a passion for fashion and retail.
- Able to work on weekends and public holidays.
Please do include in your resume:
- Position you are applying for (i.e. Boutique Manager, Fashion Retail)
- Last Drawn Salary and Expected Salary
- Availability (i.e. when can you start work
Candidate with less working experience can be considered for Supervisor or Sales Associate position.
We regret that only shortlisted candidates will be notified.
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Boutique Manager
Posted today
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Job Description
Longines – famous for the elegance of its timepieces – is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Saint-Imier, Switzerland since 1832, Longines watchmakers enjoy an expertise steeped in tradition, elegance and performance. With generations of experience as Official Timekeeper of World Championships and as a partner of international sports federations, Longines has created lasting and durable links to the world of sport.
We are looking for Boutique Manager for Longines Brand to be fully responsible for the management and performance of the store. The Boutique Manager is expected to act as an entrepreneur. He/she commits, dedicates and takes proactive and strategic actions towards their responsibilities and duties. He/she achieves by keeping track of the sales target and reporting daily sales figures, and motivate staff towards achievement of the sales. He/she takes responsibility to manage and work closely with management for any programs launched. He/she manages the overall inventory stock level and replenishment process to ensure fully compliance in procedures of the team and guidelines and at optimum level. He/she plans the roster of team to allocate manpower, leads and nurtures the team towards success of the objectives. He/she leads the team in proper management of the sales documents, reporting and other paperwork like customer service watch are accurately complied, circulated and properly filed.
Thanks to strong managerial, interpersonal, and technical skills as well as an entrepreneurial mindset, the Boutique Manager is accountable for meeting sales objectives, building long-lasting loyal client relationships and assembling and leading a top-notch boutique team.
The ideal candidate will have Managerial experience in a retail environment leading a team to nurture and grow with watch product knowledge, sales and a strong sense for client satisfaction, high-end experience and etiquette.
Boutique Manager
Posted today
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Job Description
Company is a Singapore-based apparel company.
The brand focuses on minimalist, luxurious, and comfortable fashion for modern urban women, emphasizing a simple and casual lifestyle.
Summary
- 5 days work week
- Salary: Basic $4000-$4500 + Store Commission + Personal Incentive
- Location: Marine Parade
- Fulltime
Responsibilities
- Oversee daily operations of the boutique.
- Manage and lead the sales team to achieve sales targets.
- Provide excellent customer service and handle customer inquiries or complaints.
- Ensure the boutique is clean, organized, and visually appealing.
- Monitor inventory levels and coordinate stock replenishment.
- Train and motivate staff on product knowledge and selling techniques.
- Handle scheduling, attendance, and staff performance evaluations.
- Maintain accurate sales and inventory reports.
Requirements
- Proven leadership or supervisory experience in a retail setting.
- Strong communication and interpersonal skills.
- Passion for fashion and good sense of style.
- Ability to work on weekends and public holidays.
- Proficiency in both Mandarin and English. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Angel Lee Yueh Lin (R
Boutique Manager
Posted today
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Boutique Manager
Our Client, a high-end fashion brand is looking to hire an experienced Boutique Manager.
Responsibilities:
- Supervised and coordinated all store activities to ensure smooth daily operations and achievement of business objectives.
- Maintained high standards in retail operations, customer service, team management, and sales planning.
- Ensured full compliance with internal procedures and took responsibility for their implementation.
- Managed store budget by monitoring sales performance, expenses, and revenue to optimize profitability.
- Developed and executed strategic plans to meet sales targets and business goals.
- Analyzed financial data to identify areas for improvement, drive sales growth, and implement corrective actions.
Requirements:
- Minimum of 5 years management experience in luxury retail
- Entrepreneurial mindset - Problem solver and go-getter
- Self-motivated with a positive attitude
- Customer focused with strong interpersonal and communication skills
Location: Central, Singapore
Interested candidates kindly forward your CV to (Chou Yu-Ching, Reg No: R ). Feel free to forward this great opportunity to someone who would be a great fit for this role.
All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.
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