404 Technical Support jobs in Singapore

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

• Must have Diploma/Degree in IT or Computer Science
• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux
• Need to have eagerness to learn and perform with commitment

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Be part of a company that champions service excellence, sustainability, and innovation. With over 30 years of industry experience and a strong culture grounded in integrity and proven best practices, we're committed to creating an environment where you are empowered to grow, take initiative, and make a real impact.

We are looking for a motivated Technical Support to join our team. In this hands-on role you'll be the first point of contact for end-user technical support, assisting in maintaining the company's IT infrastructure and ensuring smooth day-to-day operations. This is a great opportunity for someone looking to build a career in IT with exposure to a variety of technologies and real-world troubleshooting experience.

• Troubleshoot hardware and software issues via on-site visits or remote access.
• Monitor and update IT support tickets, ensuring timely communication and resolution.
• Escalate unresolved issues to relevant technical teams and follow up with users.
• Maintain and update the IT asset inventory.
• Assist with staff onboarding/offboarding, including account creation, device setup, and basic IT training.
• Help configure and maintain VPN access, LAN/Wi-Fi networks, and shared printers.
• Perform PC imaging, installation, migration, and configuration tasks.
• Support meeting room setup, including AV equipment monitoring and maintenance.
• Install, configure, and maintain desktops, laptops, printers, and other IT hardware.

• Candidate must possess either NITEC/Diploma/in IT or equivalent studies.
• 1-2 years' experience in relevant role in the following will be added value.
• Experience and knowledgeable on MS office, Windows OS, macOS & M365 etc.
• Understanding of basic LAN/WAN and Active Directory is beneficial.
• Ability to travel to the client's location or provide support via remote access when needed.
• Strong problem-solving skills and a customer service-oriented mindset.
• Good communication and interpersonal skills.
• Able to work independently and as part of a team.

• On-the-job training and mentorship from experienced IT professionals.
• Exposure to a wide range of IT tools, systems, and support practices.
• A collaborative and supportive workplace culture.

*Only shortlisted applicants will be notified. Salary will be commensurate with experience and ability to perform.

About Company

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

Job description

We are hiring for our Banking client.

Work Location – Changi Business Park

Mandatory Skills

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Requirements

• Must have Diploma/Degree in IT or Computer Science
• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux
• Need to have eagerness to learn and perform with commitment

Preferred Skills --- Intermediate knowledge and hands-on experiences in SQL and Linux

Kindly take note of the following details for shift work

1. Shift Timing
   
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

WHAT'S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online.

Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Nitesh

Avensys Consulting Pte Ltd

EA License: 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

(Job ID: 994105)

Responsibilities:

Technical Support (40%)

• Build strong customer relationships and resolve technical issues effectively.
• Provide technical advice, reports, and support based on monitoring data.
• Analyze system performance and recommend improvements.
• Assist with aftermarket sales opportunities.

Maintenance Coordination (40%)

• Plan and support both scheduled and emergency maintenance activities.
• Liaise with internal teams and vendors to ensure smooth maintenance execution.
• Travel to sites for hands-on technical advisory support.

Troubleshooting and Root Cause Analysis (20%)

• Provide urgent on-site troubleshooting during plant emergencies.
• Lead root cause investigations and provide clear technical reports.
• Collaborate with engineering teams to resolve issues.

Requirements:

• Diploma/Degree in a relevant engineering or technical field
• 5 - 8 years of experience with turbines or large rotating machinery
• Strong customer-facing experience and hands-on troubleshooting skills
• Able to travel overseas if required
• Familiarity with turbine systems, generators, control systems is a plus

To apply, kindly send your updated resume to

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

EA Licence No.: 07C5771

EA Personnel Reg. No.: R24122504

EA Personnel Name: Edmund Ting Chao Siong

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibility:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers' reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead
  
  

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment
  
  

• Seniority level Entry level

• Employment type Contract

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Xtremax by 2x

Get notified about new Technical Support Engineer jobs in Singapore, Singapore .

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About Epos

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS will leverage Antom's digital capabilities as the organisation's central hub to serve regional small and medium sized businesses with integrated O2O solutions.

With a growing presence across Singapore, Malaysia and Vietnam, we're continuing to look for passionate individuals to join our diverse and driven teams.

As we expand across Asia, to create meaningful, small yet powerful changes for businesses around the world together.

EPOS is looking for aTechnical Support Specialist to join our Client Solutions team and play a vital role in ensuring a stable and seamless experience for our users. In this client-facing role, you’ll serve as the first line of technical support and deployment for our products such as POS, payment terminals (EDC), notification soundboxes, and related services.

You’ll be the go-to person for diagnosing issues, delivering exceptional support, and collaborating with internal teams to resolve more complex problems. If you enjoy solving real-world technical challenges, supporting end-users, and improving support processes, this role is for you.

Frontline Technical Support & Troubleshooting

• Act as the primary point of contact for client inquiries and technical issues via phone, email, chat, or remote access tools.
• Provide timely troubleshooting for a wide range of hardware and software issues related to payment devices, such as EDC terminals and soundboxes.
• Assist clients with device installation, activation, and configuration during onboarding.
  
  

Issue Management & Escalation

• Accurately log and manage support tickets using platforms like Zendesk or Jira, ensuring all issues are tracked and resolved effectively.
• Escalate complex or unresolved issues to Tier 2 or engineering teams, while maintaining ownership of communication with the client.
• Collaborate cross-functionally with product, engineering, and operations teams to drive issue resolution and improve support workflows.
  
  

Documentation & Process Improvement

• Contribute to and maintain an up-to-date knowledge base, FAQs, and internal documentation to help scale support and improve user experience.
• Gather and report customer feedback to internal teams to support continuous product and service improvements.
• Proactively identify recurring issues or improvement areas in support processes and suggest actionable solutions.
  

Miscellaneous and Administrative

• Support and assist with internal office technical needs, including basic maintenance.

• Proficient in English and Fluency in Mandarin is preferred.
• You have 1–2 years of experience in a technical support or client-facing IT role.
• You have worked in the Payments, FinTech, or a closely related industry (this is essential).
• You're familiar with EDC terminals, POS systems, or merchant-side payment hardware.
• You have strong analytical and problem-solving skills, and can troubleshoot independently.
• You’re a great communicator, both verbally and in writing, and can explain technical concepts in a simple, clear manner.
• You’re organized, resilient, and able to manage multiple priorities in a fast-paced environment.
• You are customer-first in your approach and thrive on helping others succeed.

Location: East Singapore
Hours: Full-Time, Monday to Friday

Salary : $2.5K–$3.5K/month

• Act as a key point of contact for technical inquiries and customer communications
• Accurately manage and process sales orders in a timely manner
• Maintain up-to-date records in the CRM system
• Provide technical advice related to precision tools
• Coordinate with sales and internal teams to align on delivery timelines and updates
• Assist in purchasing and supply chain activities to ensure smooth operations

• Diploma/Degree in Mechanical Engineering ( must-have )
• Prior admin or customer service experience in sales or technical roles
• Proficient in MS Office and CRM systems
Strong attention to detail, multitasking ability, and excellent communication skills

• Supportive work environment that encourages continuous learning & upskilling
• Employee wellness initiatives
• 5-day work week
Exposure to supply chain and customer engagement in a technical setting

Interested candidates, apply now or reach out to us for more information!

Teo Jian Rong

EA No. 25S2769

Ea Personnel No. R1768774

Join to apply for the Technical Support Engineer role at Cloudflare

Join to apply for the Technical Support Engineer role at Cloudflare

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Location: Sydney, Kuala Lumpur, Singapore, Tokyo

About The Department

The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a WordPress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development.

What You’ll Do

Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare’s technology and gain a deeper understanding of internet technologies.

• Serve as a trusted technical advisor, providing advanced support for enterprise customers using Cloudflare’s suite of products.
• Engage with customers through email, phone, and chat, providing clear, concise, and empathetic communication to effectively address their technical needs and ensure a positive support experience.
• Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
• Partner with Cloudflare’s Product, Engineering, and Security teams to escalate and resolve advanced customer issues.
• Provide feedback based on customer interactions to drive product improvements and ensure alignment with user needs.
• Assist customers in identifying and responding to security incidents, leveraging Cloudflare’s threat intelligence and security tools.
• This role requires working in rotational shifts, including evenings, weekends, and public holidays, to support our global customer base.
  
  
  

• You have a minimum of 4 years experience working as a Support Engineer / Sr. Support Engineer supporting networking or web security products.
• Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers.
• Strong customer service orientation and communication skills, both written and verbal, and you are fluent in English.
• Fluency in Mandarin, Korean or Japanese is a strong plus.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• You are a motivated self-starter who always looking to expand your skill sets, you take initiatives and capable of learning new technologies / systems / features with little guidance
• You have a solid grasp of problem solving with command line tools (dig/traceroute/curl/tcpdump)
• You have experience writing scripts in Bash, Python, JavaScript, or other scripting language
• You have experience installing and configuring web servers like Apache, Nginx, and IIS
• Ability and willingness to work occasional weekends, holidays, and after hours
  
  
  

• Seniority level Associate

• Employment type Full-time

• Job function Customer Service
• Industries IT Services and IT Consulting, Technology, Information and Internet, and Computer and Network Security

Referrals increase your chances of interviewing at Cloudflare by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

At Paradigm, we are changing the future of finance! By joining us at this early stage, you’ll be building cutting-edge, distributed financial service infrastructure that will reshape financial services across CeFi and DeFi markets.

About Paradigm

• Paradigm is a zero-fee, institutional liquidity network for derivatives traders across CeFi and DeFi.
• We provide unified access to multi-asset, multi-protocol liquidity on demand without compromising on execution preferences, costs, and immediacy.
• We’ve built the largest network of institutional counterparties in crypto, with over 1000 institutional clients trading over $10 B per month.
• We are a diverse, global team led by our organizational principles and united by our mission to bring on-demand liquidity for traders, anytime and anywhere, without compromises.
• We are backed by the best traders and investors in the space, including Jump Capital, Genesis Trading, Dragonfly Capital, QCP Capital, Optiver US, IMC, GSR Markets, Akuna Capital, Fidelity Digital Assets CMT Digital, Goldentree Asset Management, Amber Group, OK Group, Bybit Fintech, and CoinShares.

Your mission

You'll bridge the complex world of decentralized trading with our users' needs. You'll deliver expert technical guidance, collaborate with our development team to resolve issues, and help shape our support infrastructure. This role offers continuous growth opportunities in both defi and customer experience.

What You’ll Do

• User Interaction Support : Serve as the primary technical contact for users in public channels, handling a variety of questions on our trading platforms.
• Tier 1 Support : Act as the first contact for customers who reach out via our ticketing system to triage and respond to issues reported by users, escalating when needed.
• Advanced Troubleshooting : Use different tools like Postman, Datadog, and Grafana to debug user-reported issues or reproduce bugs in order to escalate to engineering.
• Collaboration : Work closely with Core Engineering Teams to resolve technical issues and manage the Paradigm Product Knowledge Base, including API documentation and technical guides.
• Documentation : Contribute to both internal and external documentation based on feedback from users, feature changes or updates, and knowledge acquired.

What You Bring

• Client Communication : Exceptional communication skills with the ability to engage proactively with clients. 5+ years of experience in a client-facing role.
• Technical Proficiencies : Experience with Datadog, Grafana, and other observability tools as well as notions of SQL and Python or other scripting languages.
• Independent Worker : Capacity to operate independently with minimal supervision and a readiness to take initiative.
• On-call Availability : Willingness to be on-call, including occasional weekends.
• GitHub Experience : Familiarity with using GitHub for code changes, CI workflows, and feature development.
• API Mastery : Proven experience with API integration and support along with tooling to help debug them such as Postman.

Nice to Have

• Coding Knowledge : Ability to code in Python, Go, or another common programming language.
• Crypto Knowledge : Experience in crypto trading, derivatives, working with trading platforms or Crypto Exchange APIs.
• Automation and Scripting : Skills in writing scripts or building tooling on automation platforms.
• Certifications : Any Datadog certification is a plus.

Paradigm is an equal opportunity employer.

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