1,334 Technical Assistance jobs in Singapore
Expert Technical Assistance Provider
Posted today
Job Viewed
Job Description
We seek a skilled professional to provide technical assistance to customers for UPS, DC Systems, and Battery installations, commissioning, repairs, and maintenance.
- Offer on-site technical support for smooth installation, commissioning, and maintenance activities.
- Collaborate with customers and engineers to ensure safe execution of site work.
- Deliver training to customers on the startup and operation of UPS and DC Systems.
- Monitor and follow up on maintenance contracts to ensure timely completion.
- Degree in Electrical or Electronics Engineering or equivalent qualification.
- At least 3 years of experience in the UPS and DC power industry.
- Ability to travel across Asia on short notice.
- Immediate availability and own transport required.
This is a permanent position offering a competitive salary package with opportunities for growth and development.
Senior Technical Assistance Professional
Posted today
Job Viewed
Job Description
Job Summary:
As a Technical Support Specialist, you will be responsible for providing technical assistance and support to clients. You will conduct on-site installation and commissioning, troubleshooting, repair and maintenance, as well as escalate and liaise with vendors on reported technical related cases.
Key Responsibilities:
- Handle technical support cases via phone, email or in-person
- Conduct on-site installation and commissioning, troubleshooting, repair and maintenance
- Escalate and communicate with vendors on reported technical issues
- Provide training or demonstrations to clients
- Internal product repair and training
Requirements:
- Diploma in Electrical/Electronic Engineering or related field
- 2 years relevant experience
- Effective written and verbal communication skills
Help Desk Support Engineer
Posted today
Job Viewed
Job Description
Job Description & RequirementsTechnical support for notebooks and desktops (Dell, Lenovo, HP and Apple Devices)
nstall, configure and support all Microsoft Windows and Apple MacOS user operating systems.
stall. Configure and support Microsoft 365 software and Services.
stall, configure and support 3rd party software.
tend to all Information Technology Service Management (ITSM) tickets and resolve them, with SLA.
Submit ITSM tickets for all support tasks
Job RequirementNA
Job Overview- Date Posted
September 2, 2025
- Location
Islandwide
- Offered Salary:
$3150 - $3150 / month
- Experience
1
- Qualification
Diploma
- Position Level
Executive
- Number Of Vacancies
4
WSH Experts Pte LtdHelp Desk Support Officer
Posted today
Job Viewed
Job Description
Job Responsibilities
Application Support
• Install other 3-party applications upon request.
• Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRIQ Ticketing, etc.
• Making support request to issues related to Microsoft Office 365 platform.
• Microsoft Office Apps Issues, e.g. OneDrive access issues, etc.
• Escalation to L2 Support.
General Support
Fault reporting: Laptop, Printer, Keyboard, Mouse, Headset, etc.
Printer Related Support: Install, Configure, Escalate to Vendor.
• Monthly Random Laptop Checks.
• User Administration: Staff On-boarding, Staff Off- boarding, Password Reset, Group email, Microsoft Admin Portal, Entra Admin Center, Intune, Azure AD, etc.
• Corporate SIM Card assignment, maintain Mobile number listing.
Network Support
• Fault reporting: VPN, Internet Connection.
• Fortigate Maintenance and Support, e.g. Firmware upgrade, Policy settings, Virtual Private Network
(VPN) Password reset and token issuance, domain blacklisting and whitelisting, etc.
Meraki Device Admin, device whitelisting, blacklisting, etc.
• Sophos Central Admin, Device and user group assignment, etc.
Ruckus Admin, reset Ruckus APs, adjust settings,
etc.
• Cisco Email System support, e.g. Blacklist or whitelist domain, Email tracing, Email policies settings, etc.
Cybersecurity Support
Help Desk Support Officer
Send Staff Advisory.
• Create KnowBe4 User.
• Daily Firewall Security Checks.
• Daily Sign-In Checks.
3CX Support
• Assign extension, install and configure 3CX app, maintain extension listing etc.
b) Asset Management:
Asset Issuance, Loan Issuance, Track and maintain asset listings.
To assist in stock-taking exercise, if required. Hardware vendor liaising and coordination for Return Merchandise Authorization (RMA) and Warranty.
c) Service Progress Reports:
• Daily Sign-In Logs Report.
• Daily Firewall Security Checks Report.
• Daily Helpdesk Ticket Report.
• Weekly Helpdesk Ticket Report.
• Monthly Helpdesk Ticket Report.
• Monthly Open Pending Requests Report by Assigned Digital Information Technology (DIT) Staff.
Yearly User Licensing Report.
• Ad-hoc request, e.g. Office 365 User List and Information, User Access Management Report.
• Monthly First Response Time Report (Amount of time between a support ticket submission and the first response from helpdesk).
Help Desk Support Specialist
Posted today
Job Viewed
Job Description
This role offers the chance to work as a Customer Service Representative, providing exceptional service to clients via phone, email or chat. The successful candidate will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.
Key Responsibilities:- Respond to customer inquiries and resolve issues via phone, email or chat
- Provide product information and make sales pitches as required
- Update and maintain accurate customer records
- Collaborate with internal teams to deliver seamless customer experiences
- Meet performance targets set by the organisation
- Minimum GCE 'A' Levels or Diploma in any field
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Adaptability and willingness to learn new skills
As a Customer Service Representative, you will play a key role in delivering outstanding customer experiences. If you are a motivated individual with a passion for customer service, this could be the ideal opportunity for you.
Help Desk Support Specialist
Posted today
Job Viewed
Job Description
We are seeking a dedicated and customer-oriented professional to provide first and second-level technical support across various technologies. The ideal candidate will have excellent communication skills, both written and verbal, and a strong customer service orientation with a problem-solving mindset.
The role involves troubleshooting and resolving issues related to hardware, software, Microsoft 365, VPN (Cisco AnyConnect), and Active Directory. The successful candidate will be able to manage and resolve tickets within SLA/KPI standards, ensuring accurate documentation and updates.
Key responsibilities include:
- Providing technical assistance to end-users via phone, email, and ticketing systems.
- Troubleshooting and resolving issues related to hardware, software, Microsoft 365, VPN (Cisco AnyConnect), and Active Directory.
- Managing and resolving tickets within SLA/KPI standards, ensuring accurate documentation and updates.
- Routing complex issues to subject matter experts or vendors, acting as a point of contact between internal teams and clients.
- Tracking, managing, and closing trouble tickets using ITSM tools such as ServiceNow.
- Preparing and delivering regular reports for clients and management as required.
- FOLLOWING SERVICE DESK STANDARD OPERATING PROCEDURES (SOPs).
- Supporting both Windows and macOS operating systems and troubleshooting mobile devices (iOS/Android).
Help Desk Support Officer
Posted today
Job Viewed
Job Description
Job Responsibilities
Application Support
• Install other 3-party applications upon request.
• Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRIQ Ticketing, etc.
• Making support request to issues related to Microsoft Office 365 platform.
• Microsoft Office Apps Issues, e.g. OneDrive access issues, etc.
• Escalation to L2 Support.
General Support
Fault reporting: Laptop, Printer, Keyboard, Mouse, Headset, etc.
Printer Related Support: Install, Configure, Escalate to Vendor.
• Monthly Random Laptop Checks.
• User Administration: Staff On-boarding, Staff Off- boarding, Password Reset, Group email, Microsoft Admin Portal, Entra Admin Center, Intune, Azure AD, etc.
• Corporate SIM Card assignment, maintain Mobile number listing.
Network Support
• Fault reporting: VPN, Internet Connection.
• Fortigate Maintenance and Support, e.g. Firmware upgrade, Policy settings, Virtual Private Network
(VPN) Password reset and token issuance, domain blacklisting and whitelisting, etc.
Meraki Device Admin, device whitelisting, blacklisting, etc.
• Sophos Central Admin, Device and user group assignment, etc.
Ruckus Admin, reset Ruckus APs, adjust settings,
etc.
• Cisco Email System support, e.g. Blacklist or whitelist domain, Email tracing, Email policies settings, etc.
Cybersecurity Support
Help Desk Support Officer
Send Staff Advisory.
• Create KnowBe4 User.
• Daily Firewall Security Checks.
• Daily Sign-In Checks.
3CX Support
WSH EXPERTS PTE LTD
• Assign extension, install and configure 3CX app, maintain extension listing etc.
b) Asset Management:
Asset Issuance, Loan Issuance, Track and maintain asset listings.
To assist in stock-taking exercise, if required. Hardware vendor liaising and coordination for Return Merchandise Authorization (RMA) and Warranty.
c) Service Progress Reports:
• Daily Sign-In Logs Report.
• Daily Firewall Security Checks Report.
• Daily Helpdesk Ticket Report.
• Weekly Helpdesk Ticket Report.
• Monthly Helpdesk Ticket Report.
• Monthly Open Pending Requests Report by Assigned Digital Information Technology (DIT) Staff.
Yearly User Licensing Report.
• Ad-hoc request, e.g. Office 365 User List and Information, User Access Management Report.
• Monthly First Response Time Report (Amount of time between a support ticket submission and the first response from helpdesk).
Ability to Multitask
MacOS
Troubleshooting
Technical Assistance
Hardware
Ticketing
Service Management
Asset Tracking
Information Technology
Service Desk
Operating Systems
Windows
Mobile Devices
Microsoft Windows
Customer Service
Technical Support
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Help Desk Support Specialist
Posted today
Job Viewed
Job Description
Are you a skilled and resourceful technology professional looking for a challenging role that combines hands-on problem-solving with a focus on delivering high-quality IT solutions? As a Desktop Engineer, you will play a key part in ensuring the smooth operation of our company's desktop computing environment.
This is an exciting opportunity to join our dynamic IT team and contribute your skills and experience to help us achieve our goals. You will be responsible for providing Level 1 & 2 desktop support for end users, including troubleshooting hardware, software, OS, and network connectivity issues.
In this role, you will also install, configure, and maintain desktops, laptops, peripherals, and mobile devices. You will manage user accounts, Active Directory, and standard IT requests. Additionally, you will support Microsoft 365, Windows OS, and common enterprise applications.
As a Desktop Engineer, you will work collaboratively with other IT teams to resolve escalated issues and support projects. This is a great opportunity to develop your technical skills and expertise while working in a fast-paced environment.
The ideal candidate will have a strong understanding of ITIL principles and best practices. They will have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.
Key Responsibilities:- Provide Level 1 & 2 desktop support for end users, including troubleshooting hardware, software, OS, and network connectivity issues.
- Install, configure, and maintain desktops, laptops, peripherals, and mobile devices.
- Manage user accounts, Active Directory, and standard IT requests.
- Support Microsoft 365, Windows OS, and common enterprise applications.
- Participate in on-call rotation (24x7 support, one week per month).
- Perform hardware setup, equipment relocation, and occasional heavy lifting of IT equipment.
- Ensure IT assets are tracked, secured, and maintained in compliance with company standards.
- Collaborate with other IT teams to resolve escalated issues and support projects.
- Diploma/Degree in IT, Computer Science, or related field.
- 1–5 years of desktop support or IT support experience in enterprise environments.
- Strong troubleshooting skills for Windows OS, Office 365, and basic networking.
- Familiarity with ITSM ticketing tools (e.g., ServiceNow, Jira).
- Ability to work independently, multitask, and handle critical issues under pressure.
- Willingness to be on-call (24x7, one week/month).
- Physically able to perform equipment moves and heavy lifting when required.
- Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL.
- Experience in endpoint security, MDM, or basic scripting.
Help Desk Support Engineer
Posted today
Job Viewed
Job Description
Job Description
Job Description & RequirementsTechnical support for notebooks and desktops (Dell, Lenovo, HP and Apple Devices)
nstall, configure and support all Microsoft Windows and Apple MacOS user operating systems.
stall. Configure and support Microsoft 365 software and Services.
stall, configure and support 3rd party software.
tend to all Information Technology Service Management (ITSM) tickets and resolve them, with SLA.
Submit ITSM tickets for all support tasks
Job Requirement
NA
Job Overview
- Date Posted
September 2, 2025
- Location
Islandwide
- Offered Salary:
$3150 - $3150 / month
- Experience
1
- Qualification
Diploma
- Position Level
Executive
- Number Of Vacancies
4
WSH Experts Pte Ltd
Help Desk Support Officer
Posted 11 days ago
Job Viewed
Job Description
Job Responsibilities
Application Support
• Install other 3-party applications upon request. • Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRIQ Ticketing, etc. • Making support request to issues related to Microsoft Office 365 platform.
• Microsoft Office Apps Issues, e.g. OneDrive access issues, etc.
• Escalation to L2 Support.
General Support
Fault reporting: Laptop, Printer, Keyboard, Mouse, Headset, etc.
Printer Related Support: Install, Configure, Escalate to Vendor.
• Monthly Random Laptop Checks.
• User Administration: Staff On-boarding, Staff Off- boarding, Password Reset, Group email, Microsoft Admin Portal, Entra Admin Center, Intune, Azure AD, etc.
• Corporate SIM Card assignment, maintain Mobile number listing.
Network Support
• Fault reporting: VPN, Internet Connection.
• Fortigate Maintenance and Support, e.g. Firmware upgrade, Policy settings, Virtual Private Network
(VPN) Password reset and token issuance, domain blacklisting and whitelisting, etc.
Meraki Device Admin, device whitelisting, blacklisting, etc.
• Sophos Central Admin, Device and user group assignment, etc.
Ruckus Admin, reset Ruckus APs, adjust settings,
etc.
• Cisco Email System support, e.g. Blacklist or whitelist domain, Email tracing, Email policies settings, etc.
Cybersecurity Support
Help Desk Support Officer
Send Staff Advisory.
• Create KnowBe4 User.
• Daily Firewall Security Checks.
• Daily Sign-In Checks.
3CX Support
WSH EXPERTS PTE LTD
• Assign extension, install and configure 3CX app, maintain extension listing etc.
b) Asset Management:
Asset Issuance, Loan Issuance, Track and maintain asset listings.
To assist in stock-taking exercise, if required. Hardware vendor liaising and coordination for Return Merchandise Authorization (RMA) and Warranty.
c) Service Progress Reports:
• Daily Sign-In Logs Report.
• Daily Firewall Security Checks Report.
• Daily Helpdesk Ticket Report.
• Weekly Helpdesk Ticket Report.
• Monthly Helpdesk Ticket Report.
• Monthly Open Pending Requests Report by Assigned Digital Information Technology (DIT) Staff.
Yearly User Licensing Report.
• Ad-hoc request, e.g. Office 365 User List and Information, User Access Management Report.
• Monthly First Response Time Report (Amount of time between a support ticket submission and the first response from helpdesk).