915 Technical Assistance jobs in Singapore
Technical Assistance Specialist
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As a technical assistance specialist, you will be responsible for ensuring the smooth operation of our inventory system and yard tools. This includes performing regular checks on inventory software, conducting repairs and maintenance on equipment, and maintaining the tool room through good housekeeping practices.
Key Responsibilities:- Perform daily checks on inventory levels to prevent stockouts.
- Carry out routine maintenance tasks on yard and workshop equipment.
- Ensure all tools are properly stored and secured in the tool room.
- Relevant technical certifications and training.
- Basic knowledge of tooling and vehicle maintenance principles.
- Proficiency in using computer software and Microsoft Office applications.
- Class 3 driving license; possession of a forklift driving license is a plus.
- Ability to work with minimal supervision and prioritize tasks efficiently.
- Able to work overtime and flexible hours, including weekends when needed.
Technical Assistance Specialist
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Provide top-notch technical assistance to customers and internal stakeholders.
Main Responsibilities:- Issue Identification and Resolution: Monitor system alerts, promptly identify and resolve issues through scripted fixes or escalation.
- Record Consolidation: Consolidate records for reporting purposes, ensuring accuracy and thoroughness in monitoring, analytics, and audit activities.
- Post-Change Health Checks: Perform post-change health checks to verify that modifications have not introduced undesirable effects.
- Incident Ticket Management: Manage the lifecycle of incident tickets from creation to closure, facilitating efficient resolution and customer satisfaction.
Required Skills and Qualifications:
- Nitec, Diploma, or Degree in Engineering or IT preferred.
- Able to work in teams across 12-hour shifts, including weekends and public holidays.
- Strong written and verbal English communication skills.
Expert Technical Assistance Provider
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We seek a skilled professional to provide technical assistance to customers for UPS, DC Systems, and Battery installations, commissioning, repairs, and maintenance.
- Offer on-site technical support for smooth installation, commissioning, and maintenance activities.
- Collaborate with customers and engineers to ensure safe execution of site work.
- Deliver training to customers on the startup and operation of UPS and DC Systems.
- Monitor and follow up on maintenance contracts to ensure timely completion.
- Degree in Electrical or Electronics Engineering or equivalent qualification.
- At least 3 years of experience in the UPS and DC power industry.
- Ability to travel across Asia on short notice.
- Immediate availability and own transport required.
This is a permanent position offering a competitive salary package with opportunities for growth and development.
Senior Level Technical Assistance Specialist
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A Software Support Professional Role exists in our organization to provide level one assistance for SAP S/4HANA modules and CPQ application.
">Key Responsibilities:
Assistance / Technical Superintendent
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Responsibilities:
- Manage all aspects of technical maintenance, budget control, planning and all safety aspects of the vessels
- Manage ship maintenance plans
- Ensure vessels comply to the statutory regulations for safety
- Organize, monitor and execute all activities connected to class and flag state and certificate requirements.
- Monitor vessels performance and implement timely remedial actions when required
- Responsible for controlling the budgets for assigned vessels
Assistance / Technical Superintendent
Posted 13 days ago
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Assitance / Technical Superintendent (Bulk/Container)
Responsibilities:
- Manage all aspects of technical maintenance, budget control, planning and all safety aspects of the vessels
- Manage ship maintenance plans
- Ensure vessels comply to the statutory regulations for safety
- Organize, monitor and execute all activities connected to class and flag state and certificate requirements.
- Monitor vessels performance and implement timely remedial actions when required
- Responsible for controlling the budgets for assigned vessels
Technical Support
Posted 11 days ago
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Job Requirements
- Diploma/Degree in Information Technology or equivalent
- Must have minimum 1-3 years of working experience in PC operations and computer networking.
- Must have experience in IT Hardware and software installation
- Experience in handling ServiceDesk requests.
- Experience in Windows and Linux operating systems.
- Familiarity with ITIL practices.
- Excellent written and verbal communications skills
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Technical Support
Posted 22 days ago
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Job Responsibilities
- Front line support via telephone and emails
- Ensure all issues are attended to efficiently
- Manage customers requests and enquiries in a professional and timely manner
- Liaise with vendor on all hosting matters
- Basic troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services.
- Performs miscellaneous job-related duties as assigned.
- Purchase/Renew of domains
- Able to perform administrative duties
- Installation and maintenance of both computer hardware and software applications
- Maintenance of internal network infrastructure (Site Office) and troubleshooting including WAN, LAN and WIFI issues
- Maintaining our servers
- Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues.
- Relevant experience in supporting IT related duties
- Outstanding customer service skills and a dedication to the customer service experience.
- Knowledge of FTP, DNS and cPanel preferred.
- Knowledge of Linux, Window, Microsoft Office, Git, AWS, Google Cloud
- Ability to multitask and meet specific goals set by supervisors and management.
- Experience with documenting procedures.
- Ability to troubleshoot basic web hosting and technical procedures as needed.
- Proven analytical and problem solving skills.
- NITEC/ Diploma in Computer Science, Information Technology or equivalent
Technical Support
Posted today
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About Us
LGA Telecom Pte Ltd an established Infocomm Service Provider, since 1995 and an industry pioneer that has helped shape Singapore's Internet ecosystem. In the past two decades, LGA has been delivering resilient enterprise solutions that ensure un-interrupted business operations. Today LGA offers comprehensive managed security services and solutions that identify, alert and mitigate technological vulnerabilities, threats and potential breaches to the network and systems. Enterprises and government agencies rely and trust LGA for their security needs beyond connectivity.
The Opportunity
Join our dynamic Service Desk team as the first point of contact for our clients. This is more than just a support role; it's the frontline of our mission to ensure uninterrupted business operations. You will be empowered to solve problems, manage critical incidents, and build trust with every interaction. We invest in our people, and in return, you will gain hands-on experience with cutting-edge networking, cloud and security technologies that are shaping the future of the industry.
The Role : Technical Support / Service Desk Executive
Responsibilities:
- Provide exceptional 1st level technical support for network and Internet service applications via phone and email, adhering to strict SLAs.
- Act as the primary owner of user incidents and service requests, ensuring accurate logging, tracking, and timely resolution within our internal system.
- Proactively identify, assess, and document security risks, threats, and vulnerabilities in client networks and systems.
- Prioritize incidents based on predefined severity levels and execute appropriate escalation procedures to senior technical teams when necessary.
Requirements:
- Minimum Diploma in Information Technology, Engineering, or a related discipline.
- Foundational understanding of core networking concepts (TCP/IP, LAN, WAN) and Internet applications (Email, Web, DNS).
- Familiarity with Microsoft Windows Operating Systems and Mac OS environments.
Fresh graduates are welcome. We provide comprehensive training for the right motivated individual.
Ideal Candidate Profile:
- An excellent communicator with strong verbal and written English skills.
- A natural problem-solver who is meticulous and has a keen eye for detail.
- Independent and results-oriented, with the tenacity to thrive in a fast-paced environment.
- Possesses a genuine passion for customer service and a warm, engaging personality.
Why Join LGA?
- Career Growth: Gain invaluable exposure to cutting-edge networking, cloud and cybersecurity technology.
- Make an Impact: Play a critical role in protecting the infrastructure of major organizations in Singapore.
- Learning & Development: We provide training to bridge your knowledge and set you up for success.
- Be Part of History: Join a pioneering company with a strong legacy and an exciting future.
Technical Support
Posted today
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Job Description
Job Requirements:
· Diploma/Degree in Information Technology or equivalent
· Must have minimum 1-3 years of working experience in PC operations and computer networking.
· Must have experience in IT Hardware and software installation
· Experience in handling ServiceDesk requests.
· Experience in Windows and Linux operating systems.
· Familiarity with ITIL practices.
· Excellent written and verbal communications skills