7,139 IT Professional jobs in Singapore

This is a key role within our team, responsible for providing technical support and services to our customers. The successful candidate will be able to provide expert advice, recommend scheduled maintenance, assist in product roll-out and start-up, maintain current equipment and resolve faults as required.

• Provide reactive call-out response and exceptional service to Customers
• Installation of systems and products
• Provide Customer with product training
• Carry out hardware and software modifications/upgrades on existing sited equipment
• Regular Preventative maintenance of existing products
• Management and control of spare parts for product repair and upgrade
• Communication and escalation of any service issues in line with the relevant processes
• Cover for other regions during periods of high workload
• Working as part of a team or individually responding to on site customer support requests

• Minimum 1 year related technical maintenance / service support experience
• Recognized engineering qualification - preferably electrical/electronic
• Candidates with no experience are welcome to apply. Training will be provided

• Strong computer skills and understanding of computer peripheral equipment and set up
• Good customer facing skills
• Organized approach to workload planning
• Ability to learn new skills and products quickly and efficiently
• Good written and verbal communication skills
• Could be able to work independently

• Provide direction and support for basic and advanced troubleshooting for TCS products and equipment at customer sites and for team members.
• Monitor the condition of components and recommend replacement and/or upgrades as required to customer equipment;
• Maintain accurate and current equipment documentation, schematics and preventive maintenance procedures;
• Assist and coordinate to help ensure all technical products leaving TCS have been tested and in good working condition;
• Provide all necessary product, troubleshooting, maintenance and general training to team members and provide updates and direction on new products, technical bulletins, services procedures, etc.
• Track all maintenance and installation work at customer sites and ensure the proper documentation and forms are completed with the customer and are submitted for internal tracking and finance.
• Installation, testing & QA of new software versions prior to release to the customer.

Job Title: Technical Support Manager

At our organization, we are seeking a highly skilled and experienced Technical Support Manager to join our team in Japan. As a key member of our Sales team, you will play a vital role in driving and supporting our business growth in the payment and fare collection industry.

The successful candidate will be responsible for handling all product, quality, and technical-related topics with Japanese customers. They will process information between customers and internal teams, organize and convey the information effectively to ensure mutual understanding and reaction.

Key responsibilities include:

• Providing frontline support for product, quality, and technical-related issues with Japanese customers
• Coordinating with internal teams to resolve customer queries and concerns
• Proactively adding value by recommending or proposing technical solutions that can grow the business or improve product quality and features
• Driving technical aspects of product presentation and promotion to customers with Sales and Business Development team members
• Coodinating between customers and internal R&D teams for product development and evaluation
• Coodinating between customers and internal QA teams for product quality issue resolution

To be considered for this role, you should have:

• At least 5 years of experience in a hardware technical-related role, such as technical support, field application, product development, or product marketing
• Experience in NFC readers or payment terminals, or components and services related to these devices is highly preferred
• Experience in IoT devices and systems is a significant plus
• A strong academic background or good fundamentals in electronics and circuitry
• Business-level English is required for liaising with English-speaking internal stakeholders
• Business-level Japanese is required for liaising with Japanese-speaking internal and external stakeholders
• Excellent communication skills, ability to anticipate reactions, and convey information tactfully
• Strategic thinking and problem-solving skills, with the ability to derive actions from issues
• Analytical skills and ability to break down complex problems
• Highly organized and able to manage tasks and information effectively

If you are a motivated and experienced professional looking for a challenging role in Japan, please submit your resume and application.

As a technical support professional, you will play a crucial role in ensuring the smooth operation of our systems.

• Provide pre-sales consultation to customers
• Diagnose and troubleshoot software and hardware issues
• Offer technical assistance for queries related to computer systems, software, and hardware

• Bachelor's degree in Computer Science, IT, or engineering
• Min. 3-5 years hands-on experience
• Familiarity with Microsoft Office applications
• Strong problem-solving and analytical abilities
• Proficiency in diagnosing hardware, software, and networking issues

• Technical support
• Problem-solving
• Communication skills

We are looking for an individual who is self-motivated, proactive, and possesses excellent communication skills. If you have a passion for technology and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity.

This role involves providing exceptional user support, ensuring timely follow-up and resolution of tickets, and enhancing the efficiency of support workflows.

• User Support: Serve as the primary point of contact for users facing issues related to internal applications.
• Ticket Management: Record, prioritize, and manage incident requests in the ticketing system.
• Problem Solving: Utilize analytical skills to resolve complex issues and escalate when necessary.
• Cross Department Collaboration: Foster collaboration with all departments to share insights and solutions to issues.

• Empathetic and Customer Focused: Possess a genuine desire to help others and remain composed under pressure when dealing with users.
• Team Oriented: Collaborate and assist colleagues towards team goals.
• Detailed Oriented: Maintain thorough documentation of incidents, troubleshooting, and resolution steps.
• Adaptable: Demonstrate the ability to adapt to new technologies and processes.
• Effective Communication: Develop active listening skills and communicate clearly to non-technical users.

We are seeking a highly skilled professional to fill a critical support role. This individual will provide timely and effective technical assistance to users through various communication channels.

The successful candidate will have a minimum of 4+ years of experience in supporting or developing applications, with a solid understanding of application servers and scripting/programming languages.

Key skills and qualifications include:

• Minimum 4+ years of experience in supporting or developing applications
• Basic knowledge of application servers
• Basic knowledge of scripting/programming languages (PowerShell, C#, Java)

Preferred skills and qualifications include:

• Jenkins
• DevOps
• Powershell
• Application Servers
• Nexus
• JIRA
• Application Support

Benefits of this position include:

A dynamic work environment offering opportunities for growth and development, competitive compensation packages, and a chance to make a meaningful contribution to the team.

Key Role: IT Support Specialist

We are seeking a skilled and proactive IT Support Specialist to provide expert technical assistance to our staff.

The successful candidate will be responsible for delivering comprehensive IT support services, including troubleshooting hardware, software, and network issues.

• Provide timely and effective IT support to meet the needs of our staff
• Manage and maintain our IT assets, ensuring optimal performance and efficiency
• Handle general enquiries and perform administrative duties as required
• Enter procurement data into our system
• Liaise with vendors to address procurement, office maintenance, and other matters
• Support event coordination as needed

Requirements:

• Relevant Qualifications and Experience
• At least one year of experience in IT Networking and Support
• Familiarity with network equipment, desktop support, and system administration
• Excellent communication and interpersonal skills

What We Offer:

• A competitive compensation package
• A renewable contract with opportunities for growth

Contact Information: Please apply through our website.),

Are you a seasoned expert in Microsoft 365 and Messaging services looking for a challenging opportunity to utilize your skills in a fast-paced IT environment?

We are seeking an experienced Senior Support Engineer to join our team, providing technical support and operational management for Microsoft 365 and Messaging/Collaboration services. The ideal candidate will have strong expertise in cloud, on-premises, and SaaS-based environments, ensuring service availability, reliability, and performance in a 24x7 operational setting.

• Minimum 5+ years of relevant IT operations/support experience, with strong expertise in Microsoft 365 and Messaging services across cloud, on-premises, and SaaS models.
• Proven experience working within an ITIL-based operational environment; ITIL Foundation certification preferred.
• Ability to work effectively in a 24x7 shift-based or on-call support model.

The successful candidate will be responsible for:

• Delivering advanced technical support for Microsoft 365 Suite: Exchange Online, Teams, SharePoint, OneDrive.
• Managing and troubleshooting incidents, problems, and complex service requests as part of day-to-day IT operations.
• Ensuring proactive monitoring, availability, and capacity planning for Microsoft 365 and messaging infrastructure.

The ideal candidate should also possess the following skills:

• Microsoft 365 Administration and Security.
• Exchange Online and Hybrid Management.
• Messaging Security and Compliance.

This is a fantastic opportunity to join a dynamic team and contribute to the success of our organization.

This position involves delivering expert technical support to clients, responding to their inquiries and ensuring they receive the best possible service.

• Key Responsibilities:
• Respond to customer inquiries via email or portal
• Manage and track customer product Bill of Material (BOM), drawings, specifications, and revisions
• Prepare sales quotes, proposals, and tender documents during the request-for-quotation (RFQ) stage
• Verify compliance with specifications before submitting proposals to customers
• Calculate costs for materials, machining, cladding, and other related expenses for quotes
• Ensure quotes are competitive and maintain a healthy profit margin
• Follow up on proposals to secure orders from clients
• Create and distribute a Sales Order Job Launch upon receiving purchase orders
• Manage active sales orders and delivery schedules
• Build and maintain good customer relationships to enhance satisfaction
• Coordinate with other departments to compile and submit necessary documentation (e.g., pre-production, final product, concessions/non-conformances)
• Required Skills and Qualifications:
• Degree in Mechanical Engineering or related field
• Highly motivated and driven individual
• Excellent interpersonal and communication skills
• Team player with good analytical and problem-solving abilities
• Capable of handling ad-hoc projects and multitasking
• Proficient in MS Office tools
• Knowledge or interest in oilfield components and equipment is beneficial

We are seeking a highly skilled and experienced Technical Support Specialist to join our team. In this role, you will be responsible for providing proactive and reactive technical support to our partners and customers.

1. Partner with cross-functional teams to ensure high-quality products and satisfactory experiences for our partners and customers.
2. Provide integration support through Cloud Based APIs, Financial Technology & Telecommunications Integrations, enabling them to connect with a variety of users around the world.
3. Manage technical relationships with Meta partners, providing technical support and handling service outages.
4. Gain in-depth experience of one of our business products and how best to deploy them and troubleshoot them.
5. Provide continuous proactive and reactive technical support through a scaled ticketing system while ensuring a high level of satisfaction from our service.
6. Troubleshoot partners' technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta's internal technical teams to resolve those issues.
7. Develop and maintain performance monitoring systems for infrastructure and operations to ensure our partner integrations are highly available.
8. Communicate partner needs to the Meta product teams to improve people's experience with our products.
9. Help scale programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta's infrastructure, presenting cross-functional and global context.
10. Provide 24/7 on-call support coverage via on-call rotation schedule (during working hours and including some weekends).
11. Proactively analyze information to identify specific trends/opportunities, recommend appropriate and relevant tactical improvements, anticipate future business needs to improve the overall support experience and share knowledge across the team.
12. Use problem-solving skills to resolve business problems.
13. Regularly frame and consider issues within the larger scope and goal of the team and translate them into actionable insights that have key business impact.
14. Think through execution from end-to-end and use early communication and judgment to understand how actions may impact other stakeholders.
15. Effectively manage key relationships with multiple cross-functional partners, demonstrate leadership by facilitating communication of the team and nurturing Cross Functional relationships.
16. Regularly coach others through projects and/or initiatives, from initial problem scoping, to methodology and project management.
17. Constructively challenge priorities and/or the direction of a certain project while identifying areas where we can pause, remove roadblocks, reprioritize resources or stop pieces of work.
18. Make informed decisions and recommendations based on the reprioritization of competing needs.
19. Consistently deliver constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goals.