4,563 Senior Technical Support Specialist jobs in Singapore

Join to apply for the Technical Support Specialist role at Venture Smarter .

This range is provided by Venture Smarter. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$48,000.00/yr - $0,000.00/yr

Venture Smarter was founded by experts in law, finance, and strategy who saw a need for a more holistic approach to business consultancy. We offer tailored solutions to help businesses grow and navigate legal and market challenges. Our mission is to be the driving force behind your business success.

Company: Venture Smarter

Location: Remote

Salary: 4,000 - 5,000 per month (based on experience)

We are seeking a Technical Support Specialist to provide exceptional technical support to clients and internal teams. This remote role involves troubleshooting systems, resolving technical issues, and enhancing customer experience.

• Support technical inquiries via phone, email, and chat.
• Troubleshoot hardware, software, and network issues.
• Assist with system installations, configurations, and updates.
• Maintain logs of support requests and solutions.
• Collaborate with IT and development teams to improve support protocols.
• Stay updated with industry trends and technologies.

• Experience in technical support or IT roles.
• Strong troubleshooting skills.
• Excellent communication skills.
• Experience with remote work tools and customer service platforms.
• Ability to work independently and manage time effectively.

• Flexible work-from-home setup.
• Health and wellness benefits.
• Career growth opportunities.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology

Join to apply for the Technical Support Specialist role at Wärtsilä

Join to apply for the Technical Support Specialist role at Wärtsilä

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that 88% of the world's trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are seeking a dynamic and technically skilled Technical Support Specialist to join our APAC team. This role is ideal for someone who thrives in a hybrid environment—providing hands-on support in the field and delivering expert-level technical assistance remotely.

You will be the go-to expert for our digital navigation products, charts, and publications, supporting customers via phone, email, and remote tools. Your field visits will involve installations, troubleshooting, and training, ensuring our clients get the most out of our solutions.

The location of this position is Pandan Crescent in Singapore.

What will you be doing:

As a Technical Support Specialist , your work will focus on these responsibilities:

• Provide Tier 1 and Tier 2 technical support for digital navigation products and services.
• Conduct on-site visits (~30%) for installations, training, and complex troubleshooting.
• Handle remote diagnostics and support via phone, email, and remote access tools (~70%).
• Maintain detailed records of customer interactions, issues, and resolutions.
• Collaborate with product and engineering teams to escalate and resolve technical issues.
• Stay current with product updates, industry trends, and navigational standards.
  
  

• Diploma / Bachelor Degree in Electrical and/or Electronics Engineering, Maritime Engineering, Certification in Computer Technology or similar field.
• 3+ years in technical support, preferably in maritime, or digital navigation sectors.
• Familiarity with ECDIS, digital charts, publications, SSAS, routing software.
• Strong problem-solving skills and a customer-first mindset.
• Willingness and ability to travel across the APAC region up to 10% of the time.
• Proficient in remote support tools, CRM systems, and technical documentation.
  
  

• Experience with SSAS, digital publications and charting systems.
• Experience in CRM software (Dynamics CRM), remote connectivity tools
• Operational experience in logistics, fleet management, or vessel operations.
• Familiarity with route optimization tools and methodologies
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Information Technology
• Industries Industrial Machinery Manufacturing

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Unlock Your Potential with a Growing and Dynamic Company.

At Ascentis, we are proud to be a leading CRM, digital, and social company with a track record of excellence. With over 50 prestigious awards under our belt, we have established ourselves as a trusted partner in servicing regional accounts across 13 countries in Southeast Asia.

Our success is rooted in our core values: PACT - professionalism, accountability, consistency, and teamwork. These values drive our dynamic and fast-paced environment, where results matter. We believe in fostering a culture of open communication, where every voice is valued, and ideas are encouraged to flourish. One of our key differentiators is our flat organizational structure, which promotes a collaborative and inclusive work environment. Our management team is hands-on and approachable, working side by side with our talented employees to drive innovation and achieve remarkable results. As a growing company, we offer tremendous potential for personal and professional growth. We embrace a meritocratic approach, recognizing and rewarding the contributions of talented individuals who thrive in a team-oriented setting.

We believe in providing ample opportunities for our employees to take on new challenges, learn, and advance their careers. If you are a passionate and driven individual seeking a rewarding career in a company that values your skills and potential, Ascentis is the place for you.

Join us on our journey of success and be part of a team that is shaping the future of our industry. We look forward to welcoming exceptional talent who share our values and are ready to make an impact. Together, we can ascend to new heights.

You will be responsible for maintaining, troubleshooting and deployment of our POS products and related services, ensuring the smooth operation of our client's system and applications. This client-facing role requires hands-on technical expertise, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders.

Key Responsibilities

• Provide technical support for POS hardware, software and network.
• Install, configure, and deploy POS hardware, software, and equipment.
• Collaborate with vendors and internal teams to resolve technical issues.
• Maintain documentation, system logs, and knowledge bases.
• Train and support end-users on POS system, tools, and best practices.

Qualifications & Skills

• Diploma/Certification in Information Technology, Computer Science, or related field.
• Proven 1-2 years of experience of a technical support role in a POS related environment.
• Familiar with POS system, EDC terminals and other related systems.
• Proficiency in troubleshooting hardware and software issues.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Proficient in English and Mandarin is preferred.

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology

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Get notified about new Technical Support Specialist jobs in Singapore .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join us to apply for the Technical Support Specialist role at Venture Smarter .

This range is provided by Venture Smarter. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$48,000.00/yr - $0,000.00/yr

Venture Smarter was founded by experts in law, finance, and strategy who saw a need for a more holistic approach to business consultancy. United by core values of innovation, integrity, and impact, we offer a 360-degree suite of solutions tailored to each client's needs. Over the years, we've successfully guided businesses through growth, market transitions, and legal complexities. As we look to the future, we're excited to continue being the catalyst that propels businesses to new heights. Join us in venturing smarter. Our mission is to be the driving force behind your business success. We offer specialized consultancy services that address your legal and business challenges, propelling you towards a future of limitless opportunities. By integrating innovation, integrity, and impact into our approach, we create tailored solutions that not only solve immediate issues but also position you for long-term growth. We're not just consultants; we're your partners in navigating the complex landscape of business evolution.

The Role

Company : Venture Smarter

Location : Remote

Salary : 4,000 - 5,000 per month (based on experience)

Job Description

Venture Smarter is seeking a Technical Support Specialist to join our growing team. In this role, you'll be responsible for providing exceptional technical support to both our clients and internal teams. As a remote position, you'll have the flexibility to work from the comfort of your home while helping to solve technical issues, troubleshoot systems, and provide solutions to enhance the customer experience.

Key Responsibilities

• Provide support for technical inquiries via phone, email, and live chat.
• Troubleshoot and resolve hardware, software, and network issues.
• Guide clients through system installations, configurations, and updates.
• Maintain detailed logs of support requests and solutions provided.
• Collaborate with the development and IT teams to improve system performance and support protocols.
• Stay up-to-date with industry trends and new technologies to enhance customer service.

Ideal Profile / Requirements

• Proven experience in technical support or IT-related roles.
• Strong troubleshooting and problem-solving skills.
• Excellent communication skills, both written and verbal.
• Experience with remote work tools and customer service platforms.
• Ability to work independently and manage time effectively.

Benefits

• Competitive monthly salary.
• Flexible work-from-home setup.
• Health and wellness benefits.
• Opportunities for career growth and development.

Seniority level: Entry level

Employment type: Full-time

Job function: Information Technology

Industries: Venture Capital and Private Equity

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia, and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that go beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, quickly growing to become the number one monitor and smart TV brand in Singapore. Known for its affordable premium offerings and award-winning customer experience, the brand has expanded to include a wide range of home electronics and appliances.

Join us at PRISM+ and be part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

We are seeking a Technical Support Product Specialist with excellent communication and diagnostic skills.

The role involves performing thorough product testing and evaluation, providing technical support, advice, and solutions to consumers and businesses regarding technical, hardware, and system issues.

Responsibilities include:

1. Conduct testing for new products/software prior to launch
2. Provide repair, service, and customer support during onsite visits
3. Configure TV setup and other devices (e.g., Android/Apple devices)
4. Diagnose and troubleshoot onsite issues independently
5. Record and update test and service reports promptly
6. Perform in-house repair and maintenance of TVs exchanged by customers
7. Support warehouse disposal activities
8. Perform other duties as assigned

Minimum requirements:

1. At least 3 years of experience as an onsite TV Technician or relevant role
2. Singapore Class 3 driving license
3. Willingness to work overtime when required
4. Educational qualification: at least Primary/Secondary School/'O' Level, Professional Certificate/NITEC, Diploma, or higher in IT, Electronics, or related fields

Responsibilities

• Provide 1st and 2nd line technical support for the company's software and services via phone and email.
• Collaborate with global teams for efficient technical support services.Technical Support Specialist
• Contribute to internal projects and special deliveries.
• Prioritize Customer Success as the core objective.

Eligibility Criteria

• Diplomas/Bachelor’s degrees/Higher Nitec holders in relevant fields of IT studies or those with relevant experience working in similar roles.
• Atleast 2-5 years of experience in customer-facing technical support roles preferably in IT, networking, or software support.
• Demonstrated ability to troubleshoot complex technical issues independently.
• Strong troubleshooting experience and fundamental knowledge in networking, operating systems, hardware, and email protocols
• Familiarity with maritime satellite communication and the shipping industry is a plus.
• Experience working cross-functionally with internal teams (e.g., development or product).
• Enthusiasm for technology and a strong passion for customer satisfaction.
• Exceptional analytical and problem-solving abilities.
• Effective decision-making skills, both individually and within a team.
• Excellent communication skills in both English (oral and written).
• Proactive, self-motivated, and eager to learn.
• Ability to go the extra mile in a dynamic work environment.

For more information, reach out to Ram Gopalakrishnan at to learn more.

Salling Search Pte Ltd (EA License No: 15S7671)

Sai Ramana Gopalakrishnan (Reg No: R )

Energize your career by joining MNJ SOFTWARE, one of Information Technology's fastest-growing companies. At MNJ SOFTWARE, we are dedicated to providing you with the opportunity to make a real impact and help people. As a leading IT services, business solutions, and outsourcing organization, MNJ SOFTWARE is committed to delivering tangible results to global businesses, ensuring a level of certainty unmatched by any other firm.We are currently seeking talented individuals to join our team on our journey to establish a best-in-class organization that drives real results for our clients. As a Technical Support Specialist at MNJ SOFTWARE, you will play a key role in the design, development, and implementation of architectural deliverables for custom projects and products. This position involves close collaboration with leads, testers, customers, project/product managers, and designers.Key Responsibilities:- Solve customers" technology issues and communicate effectively via a ticketing system (email).- Install, configure, maintain, and troubleshoot errors for content management systems such as WordPress, Drupal, Joomla, etc.- Review email logs, diagnose errors, and resolve issues promptly.- Troubleshoot slow or non-loading websites.- Manage migrations from external providers to our servers, ensuring successful completion with no errors.- Utilize cPanel scripts to adjust settings or rectify

Technical Support Specialist

We are seeking a highly skilled and experienced Technical Support Specialist to provide technical assistance and resolve system issues for customers.

• Diagnose and troubleshoot complex technical problems.
• Respond promptly to customer inquiries and offer timely support.
• Ensure effective escalation of unresolved issues to internal teams.

• At least 1-2 years of relevant work experience in technical support.
• Possession of a valid driving license, preferably Class 3.

A reputable manufacturing company is looking for a motivated individual to fill this role. We value each application and ensure every resume is reviewed efficiently.

We are seeking a highly organized and detail-oriented professional to manage our inventory, perform routine repairs and maintenance of tools and equipment, and promote a safe and efficient working environment.

• Conduct regular checks in the inventory management system to ensure accurate stock levels and proper asset control.
• Maintain and repair yard and workshop tools and equipment to prevent downtime and extend their lifespan.
• Implement and maintain good housekeeping practices and 5S initiatives in the tool room.

• A minimum Nitec qualification in Engineering or a related field is required.
• At least one year of experience in tooling and vehicle maintenance, with proficiency in inventory systems and Microsoft Office suite.
• A valid Class 3 driving license is necessary for this role.

Benefits: This position offers a competitive remuneration package that includes a salary and other benefits. The successful candidate will be part of a dynamic team and have opportunities for career growth and development.