268 Technical Support jobs in Singapore

Join to apply for the Customer Technical Support Engineer role at Nokia .

Job Description

Nokia is seeking a highly motivated and experienced Customer Technical Support Engineer to join our team. The Customer Technical Support Engineer provides 'advanced' technical and product support within Care service delivery. This is a global position in a 24x7 support environment, responsible for working on complex troubleshooting cases at the solution/system level. The role also involves acting as a primary interface to R&D for escalation of customer problems and their follow-up until resolution.

How You Will Contribute And What You Will Learn

• Ensure high customer satisfaction through SLA adherence
• Analyze and resolve network issues remotely; perform on-site support if needed
• Participate in 24/7 hotline rotation (on-call duty)
• Reproduce customer issues in lab when applicable
• Provide proactive training and network health checks
• Collaborate in cross-functional, multicultural teams
• Support troubleshooting, RCA, and technical documentation
• Interact with customers on complex issues; share knowledge and best practices
• Continuously develop product and solution expertise

Key Skills And Experience

You have:

• Strong understanding of Ethernet and IP networking, including basic IP routing (static routing)
• Familiarity with Session Initiation Protocol (SIP) and Voice technologies
• Working knowledge of Linux/Unix systems
• Basic understanding of G-PON/XGS-PON and Wi-Fi technologies
• Effective technical communication skills to collaborate with both customers and R&D teams
• Fluent in English (spoken and written)

It would be nice if you also had:

• Degree in Electronics, Computer Engineering, or related field
• Experience with scripting, particularly in Bash or Python
• Basic proficiency in SQL, with a focus on MariaDB
• Familiarity with Kubernetes and cloud environments
• Strong analytical and troubleshooting skills

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed, and cloud networks. Your career here will positively impact people's lives and help us build a more productive, sustainable, and inclusive world.

We foster an inclusive work environment where new ideas are welcomed, risks are encouraged, and authenticity is valued.

What We Offer

Nokia offers continuous learning opportunities, well-being programs, support through employee resource groups, mentoring programs, and a diverse, inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Recognitions include:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

We make employment decisions regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity/expression, age, marital status, disability, veteran status, or other protected characteristics.

Join us and be part of a company where you will feel included and empowered to succeed.

About The Team

Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity worldwide through innovation and technical expertise.

• Not Applicable

• Full-time

• Information Technology

• IT Services and IT Consulting and Telecommunications

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Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future.With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that 88% of the world's trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services- together. Are you ready to jump onboard?

We are seeking a dynamic and technically skilled Technical Support Specialist to join our APAC team. This role is ideal for someone who thrives in a hybrid environment—providing hands-on support in the field and delivering expert-level technical assistance remotely.

You will be the go-to expert for our digital navigation products, charts, and publications, supporting customers via phone, email, and remote tools. Your field visits will involve installations, troubleshooting, and training, ensuring our clients get the most out of our solutions.

The location of this position is Pandan Crescent in Singapore.

What will you be doing:

Asa Technical Support Specialist ,your work will focus on these responsibilities:

• Provide Tier 1 and Tier 2 technical support for digital navigation products and services.
• Conduct on-site visits (~30%) for installations, training, and complex troubleshooting.
• Handle remote diagnostics and support via phone, email, and remote access tools (~70%).
• Maintain detailed records of customer interactions, issues, and resolutions.
• Collaborate with product and engineering teams to escalate and resolve technical issues.
• Stay current with product updates, industry trends, and navigational standards.

To be successful in this role, we expect you to have:

• Diploma / Bachelor Degree in Electrical and/or Electronics Engineering, Maritime Engineering, Certification in Computer Technology or similar field.
• 3+ years in technical support, preferably in maritime, or digital navigation sectors.
• Familiarity with ECDIS, digital charts, publications, SSAS, routing software.
• Strong problem-solving skills and a customer-first mindset.
• Willingness and ability to travel across the APAC region up to 10% of the time.
• Proficient in remote support tools, CRM systems, and technical documentation.

Additionally, we expect you to be:

• Experience with SSAS, digital publications and charting systems.
• Experience in CRM software (Dynamics CRM), remote connectivity tools
• Operational experience in logistics, fleet management, or vessel operations.
• Familiarity with route optimization tools and methodologies

Why you and us?

We value diversity and are committed in supporting inclusive work community.Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.

You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.

Contact & next steps:

Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on . #LI-HK1

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ONE Championship is Asia’s largest global sports media property, and the world’s largest martial arts organization, hosting bouts across all styles of martial arts such as Muay Thai, Kickboxing, MMA, Grappling, etc. In addition to its digital platforms, ONE Championship broadcasts to over 2.7 billion potential viewers across 190 countries around the world with some of the largest global broadcasters, including Amazon Prime Video Sports, Globo’s Combate, Channel 7 HD, beIN Sports, Abema, Disney+ Hotstar, and more.

ONE Championship is actively seeking a proactive and highly motivated Technical Support Engineer with a creative mindset. The successful candidate will be responsible for finding solutions and workarounds for day-to-day problems, as well as responding to user requests for hardware and software issues. Key responsibilities include troubleshooting computer errors, installing new system hardware, responding to user issues, and monitoring service performance across the company.

Experience:

• 3+ years of experience in a technical support or system administrator role.
• Scripting experience (Bash, Python, PowerShell, SQL) will be a plus.
• Recent experience demonstrating comprehensive knowledge of systems and network
• configuration.
• Computing Devices Platform Supported: Windows, MacOS, iOS, and Android.

Special Knowledge/Skills:

• Perform asset management of infrastructure and computing devices.
• Provide computer support services (troubleshooting, patching, configuration, testing, and
• maintenance) for any supported software and hardware.
• Offer training, coaching, and orientation for users on how to use computer devices.
• Systems management experience, software, and GPO deployment experience.
• Outstanding troubleshooting and analytical skills.
• Track incidents and provide regular updates to users on request status and progress.
• Excellent written and verbal communication skills.
• Ability to work independently with minimum guidance and under pressure to meet tight

Qualifications:

• Bachelor’s degree in Computer Science or a related IT field.

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology and Engineering
• Industries Broadcast Media Production and Distribution and Spectator Sports

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Technical Support Engineer (Electrical)

We are seeking a talented Technical Support Engineer to join our dynamic team at Backer Cellnergy Pte Ltd. In this role you will be responsible for providing exceptional technical support to our valued customers. Your expertise in Electrical/Electronic Engineering will be crucial in ensuring our products and services meeting our customer's requirement.

Responsibilities

Site Visit:

1. Attend to Customer’s site visit and assist to carry out piping or equipment measurement and installation of our products. (For Singapore and Malaysia Regions).

2. Produce drawings and work on BOM list after taking measurement.

3. Preparation of quotation or service report as and when required.

Production:

1. Assist in measurement and cutting of PTFE sheets and fabrics.

2. Assist in soldering works for cables connection.

3. Assist in clamping of connectors.

4. Perform data entry to SQL system.

5. Sourcing for raw material if needed.

6. Ad-hoc duties as assign from time to time.

Requirements

· Process a diploma or higher diploma in Electrical Engineering or equivalent;

· Good written and verbal communication in English;

· Independent, self-starter, team player, eager learner, initiative and responsive;

· Experience in Semiconductor and Building and Services industry;

. Possess good electrical knowledge. Electrical panel design and auto-cad knowledge will be an added advantage;

. Able to attend to site visit and assist in measurement and installation of our products;

. Visiting Malaysia plant occasionally.

· Possess class 3 driving license to use company’s van to attend to customers site visits;

. To produce drawings and BOM after site visit or survey.

At Paradigm, we are changing the future of finance! By joining us at this early stage, you’ll be building cutting-edge, distributed financial service infrastructure that will reshape financial services across CeFi and DeFi markets.

About Paradigm

• Paradigm is a zero-fee, institutional liquidity network for derivatives traders across CeFi and DeFi.
• We provide unified access to multi-asset, multi-protocol liquidity on demand without compromising on execution preferences, costs, and immediacy.
• We’ve built the largest network of institutional counterparties in crypto, with over 1000 institutional clients trading over $10 B per month.
• We are a diverse, global team led by our organizational principles and united by our mission to bring on-demand liquidity for traders, anytime and anywhere, without compromises. We also strive to ship faster than anyone else in the industry!
• We are backed by the best traders and investors in the space, including Jump Capital, Genesis Trading, Dragonfly Capital, QCP Capital, Optiver US, IMC, GSR Markets, Akuna Capital, Fidelity Digital Assets CMT Digital, Goldentree Asset Management, Amber Group, OK Group, Bybit Fintech, and CoinShares.

Your mission

You'll bridge the complex world of decentralized trading with our users' needs. You'll deliver expert technical guidance, collaborate with our development team to resolve issues, and help shape our support infrastructure. This role offers continuous growth opportunities in both defi and customer experience.

What You’ll Do

• User Interaction Support : Serve as the primary technical contact for users in public channels, handling a variety of questions on our trading platforms.
• Tier 1 Support: Act as the first contact for customers who reach out via our ticketing system to triage and respond to issues reported by users escalating when needed.
• Advanced Troubleshooting: Use different tools like Postman, Datadog, and Grafana to debug user-reported issues or reproduce bugs in order to escalate to engineering.
• Collaboration: Work closely with Core Engineering Teams to resolve technical issues and manage the Paradigm Product Knowledge Base, including API documentation and technical guides.
• Documentation: Contribute to both internal and external documentation based on feedback from users, feature changes or updates, and knowledge acquired.

What You Bring

• Client Communication: Exceptional communication skills with the ability to engage proactively with clients. 5+ years of experience in a client-facing role.
• Technical Proficiencies: Experience with Datadog, Grafana, and other observability tools as well as notions of SQL and Python or other scripting languages.
• Independent Worker: Capacity to operate independently with minimal supervision and a readiness to take initiative.
• On-call Availability: Willingness to be on-call, including occasional weekends.
• GitHub Experience: Familiarity with using GitHub for code changes, CI workflows, and feature development.
• API Mastery: Proven experience with API integration and support along with tooling to help debug them such as Postman.

Nice to Have

• Coding Knowledge: Ability to code in Python, Go, or another common programming language.
• Crypto Knowledge: Experience in crypto trading, derivatives, working with trading platforms or Crypto Exchange APIs.
• Automation and Scripting: Skills in writing scripts or building tooling on automation platforms.
• Certifications: Any Datadog certification is a plus.

Benefits

• Competitive Pay: Top-tier compensation in the industry.
• Generous PTO: Unlimited vacation.
• Full Benefits: Comprehensive packages tailored by country.
• Technology & Learning Allowances: 3,500 USD for your first-year setup, $,000 USD refresh every 2 years, plus 1,000 USD annually for learning and development.

Paradigm is an equal opportunity employer.

* indicates a required field

Responsibilities:

• Handling technical support cases on-site or through phone, Whatsapp and email

• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.

• Escalation and liaising with Vendors on reported technical related cases.

• Conduct training or demonstrations to clients or users.

• Internal product repair and training

Requirements:

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

• Good presentation and written communication skills

• Customer service oriented, positive attitude

Applicants who are interested in this role are invited to apply with their comprehensive resume with full details via "Apply Now" button.

Logicode Pte Ltd

8 Ubi Road 2

#05-23 Zervex Singapore 408538

COMPANY OVERVIEW

Our client is an industry leading ship management company from Japan.

JOB RESPONSIBILITIES

• Provide technical support to end-users via phone, email, and in-person.

• Troubleshoot and resolve hardware, software, and network issues.
• Install, configure, and maintain computer systems and applications (Office 365).
• Monitor and maintain IT infrastructure, including networks and related systems.
• Provide training and guidance to users on IT best practices and tools.

JOB REQUIREMENTS

Education : Degree or Diploma with major in IT, system engineer, computer science, or related field.

Experience :

• Basic knowledge about Windows OS.

• Previous experience in relevent positions such as Helpdesk, Desktop Support, technical support role etc.

Apply online for more information about this opportunity.

JAC Recruitment Pte. Ltd.
EA License Number: 90C3026
EA Personnel: R1985155
Rui Watanabe

#LI-JACSG

Paradex isn’t just another decentralized exchange—it’s a Super App. We’ve combined three powerful financial primitives: Exchange, Asset Management, and Borrow/Lend Markets, all seamlessly composable and accessible through one unified account that uses your entire portfolio as collateral, including any spot and derivative assets. Trade, earn, borrow, lend, and grow your on-chain identity—all in one place. Backed by top-tier investors and incubated by Paradigm, we are scaling rapidly. Come help us grow!

You'll bridge the complex world of decentralized trading with our users' needs. You'll deliver expert technical guidance, collaborate with our development team to resolve issues, and help shape our support infrastructure. This role offers continuous growth opportunities in both defi and customer experience.

• User Interaction Support: Serve as the primary technical contact for users in public channels, handling a variety of questions on our trading platforms.
• Tier 1 Support: Act as the first contact for customers who reach out via our ticketing system to triage and respond to issues reported by users escalating when needed.
• Advanced Troubleshooting: Use different tools like Postman, Datadog, and Grafana to debug user-reported issues or reproduce bugs in order to escalate to engineering.
• Collaboration: Work closely with Core Engineering Teams to resolve technical issues and manage the Paradigm Product Knowledge Base, including API documentation and technical guides.
• Documentation: Contribute to both internal and external documentation based on feedback from users, feature changes or updates, and knowledge acquired.

• Client Communication: Exceptional communication skills with the ability to engage proactively with clients. 5+ years of experience in a client-facing role.
• Technical Proficiencies: Experience with Datadog, Grafana, and other observability tools as well as notions of SQL and Python or other scripting languages.
• Independent Worker: Capacity to operate independently with minimal supervision and a readiness to take initiative.
• On-call Availability: Willingness to be on-call, including occasional weekends.
• GitHub Experience: Familiarity with using GitHub for code changes, CI workflows, and feature development.
• API Mastery: Proven experience with API integration and support along with tooling to help debug them such as Postman.

• Coding Knowledge: Ability to code in Python, Go, or another common programming language.
• Crypto Knowledge: Experience in crypto trading, derivatives, working with trading platforms or Crypto Exchange APIs.
• Automation and Scripting: Skills in writing scripts or building tooling on automation platforms.
• Certifications: Any Datadog certification is a plus.

Get AI-powered advice on this job and more exclusive features.

At Paradigm, we are changing the future of finance! By joining us at this early stage, you’ll be building cutting-edge, distributed financial service infrastructure that will reshape financial services across CeFi and DeFi markets.

• Paradigm is a zero-fee, institutional liquidity network for derivatives traders across CeFi and DeFi.
• We provide unified access to multi-asset, multi-protocol liquidity on demand without compromising on execution preferences, costs, and immediacy.
• We’ve built the largest network of institutional counterparties in crypto, with over 1000 institutional clients trading over $10 B per month.
• We are a diverse, global team led by our organizational principles and united by our mission to bring on-demand liquidity for traders, anytime and anywhere, without compromises. We also strive to ship faster than anyone else in the industry!
• We are backed by the best traders and investors in the space, including Jump Capital, Genesis Trading, Dragonfly Capital, QCP Capital, Optiver US, IMC, GSR Markets, Akuna Capital, Fidelity Digital Assets CMT Digital, Goldentree Asset Management, Amber Group, OK Group, Bybit Fintech, and CoinShares.

You'll bridge the complex world of decentralized trading with our users' needs. You'll deliver expert technical guidance, collaborate with our development team to resolve issues, and help shape our support infrastructure. This role offers continuous growth opportunities in both defi and customer experience.

• User Interaction Support: Serve as the primary technical contact for users in public channels, handling a variety of questions on our trading platforms.
• Tier 1 Support: Act as the first contact for customers who reach out via our ticketing system to triage and respond to issues reported by users escalating when needed.
• Advanced Troubleshooting: Use different tools like Postman, Datadog, and Grafana to debug user-reported issues or reproduce bugs in order to escalate to engineering.
• Collaboration: Work closely with Core Engineering Teams to resolve technical issues and manage the Paradigm Product Knowledge Base, including API documentation and technical guides.
• Documentation: Contribute to both internal and external documentation based on feedback from users, feature changes or updates, and knowledge acquired.

• Client Communication: Exceptional communication skills with the ability to engage proactively with clients. 5+ years of experience in a client facing role.
• Technical Proficiencies: Experience with Datadog, Grafana, and other observability tools as well as notions of SQL and Python or other scripting languages.
• Independent Worker: Capacity to operate independently with minimal supervision and a readiness to take initiative.
• On-call Availability: Willingness to be on-call, including occasional weekends.
• GitHub Experience: Familiarity with using GitHub for code changes, CI workflows, and feature development.
• API Mastery: Proven experience with API integration and support along with tooling to help debug them such as Postman.

• Coding Knowledge: Ability to code in Python, Go, or another common programming language.
• Crypto Knowledge: Experience in crypto trading, derivatives, working with trading platforms or Crypto Exchange APIs.
• Automation and Scripting: Skills in writing scripts or building tooling on automation platforms.
• Certifications: Any Datadog certification is a plus.

At Paradex we're doing something different. Moving forward we ask all candidates to send in a video with their application, telling us why they want to be part of the team.

The video should be no longer than 1 minute and via a link to a streaming platform of your choice. (No files or download links will be accepted)

• Competitive Pay: Top-tier compensation in the industry.
• Generous PTO: Unlimited vacation.
• Full Benefits: Comprehensive packages tailored by country.
• Technology & Learning Allowances: 3,500 USD for your first-year setup, $,000 USD refresh every 2 years, plus 1,000 USD annually for learning and development.

Paradigm is an equal opportunity employer.

Mid-Senior level

Full-time

Information Technology